OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

As an Accounts Receivable Specialist, you are a key facilitator in OTR’s critical Invoice-to-Cash (“I2C”) process, working with our robust portfolio of more than 10k transportation clients to maintain an efficient cash flow cycle. You will act as liaison and collaborator between carriers, brokers, shippers, and other stakeholders to facilitate ease of business flow and resolve issues. You will monitor accounts, track payments, and provide customer service and support. You will be responsible for collecting payments on behalf of OTR and our clients. You will act as liaison between clients, and debtors to facilitate any financial issues that arise.

Responsibilities:

• Consult with customers to determine payment status and resolve overdue payments
• Monitor accounts, identify payment trends, and communicate issues to appropriate parties
• Track payment on client invoices to ensure timely payments
• Reconcile internal receipts to open invoices
• Advise clients of necessary actions and strategies for debt repayment
• Organize and record information about financial status of clients and collection efforts
• Obtain cleared checks, invoices and back-up for accounts that remit to third parties
• Proactively identity fraud delays in payment
• Contact bond companies to file claims and write letters for delinquent accounts
• Provide client support and perform various administrative functions for assigned accounts
• Communicate with the team about the activity of daily operations

What we look for:

• Bachelor’s degree in Business or related field
• Exceptional communication, organizational, and problem-solving skills
• Team player with multi-tasking and prioritizing abilities
• Professionalism and strong customer service skills
• Ability to handle difficult conversations
• Proficiency in MS Excel and related computer knowledge

Perks and Benefits:

OTR provides a competitive, comprehensive compensation package for our full-time employees:

• Eligibility for Individual and Company bonus programs
• Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• 401(k) with Company Matching
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
• Travel Stipend to support Work Life Balance
• Leadership Development and Training
• Continuous Learning + Professional enhancements
• Weekly Catered Lunches + Casual Dress Code
• Company Paid Fitness Membership
• Volunteer Days and Opportunities with Company-Partnered Charities
• Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.  

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016! 

As an Account Coordinator, you will be responsible for growing and sustaining our business primarily through handling the operational aspects of client payables. You’ll be part of a collaborative, fast-paced team that prides itself on delivering top-tier service and building real relationships with our clients. 

Day-to-day activities will revolve around invoice processing, troubleshooting client issues, and working closely with a team to complete daily tasks. You will also take an active role in client outreach. Through outbound phone calls, you’ll connect directly with clients to check in, answer questions, and talk through the products and services that can help their business thrive. If you're someone who thrives on meaningful conversations, takes pride in offering helpful solutions, and brings a positive, coachable attitude to the table every day — this role is made for you 

Responsibilities: 

• Be a knowledgeable resource for client questions regarding their account, billing inquires, and general factoring information  
• Assist team with auditing client invoices in a timely and efficient manner. 
• Proactively make outbound calls to clients to enforce strong relationships, help problem solve and inform them on service offerings 
• Using independent judgement and discretion, assist the team in trouble shooting client issues with paperwork. 
• Responsible for fielding client calls and deescalating client issues through the highest levels of customer service. 
• Assess and aide clients on invoice issues that need additional paperwork or clarification  
• Communicate within the team about operations activities in order to meet daily deadlines   
• Maintain financial security by following internal controls  

What we look for: 

• Bachelor’s degree in Business or related field  
• Focus on Client experience    
• Proficiency in MS Excel and related computer knowledge  
• Exceptional communication, organizational, and problem-solving skills  
• Coachability to learn a dynamic growing industry   
• Team player with multi-tasking and prioritizing abilities  

Perks and Benefits:   

   OTR provides a competitive, comprehensive compensation package for our full-time employees:      

• Eligibility for Individual and Company bonus programs   
• Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability   
• Pet Insurance, Paid Family Leave, Employee Assistance Program   
• Fully Paid Maternity Leave   
• 401(k) with Company Matching   
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays 
• Travel Stipend to support Work Life Balance 
• Leadership Development and Training 
• Continuous Learning + Professional enhancements 
• Weekly Catered Lunches + Casual Dress Code  
• Company Paid Fitness Membership   
• Volunteer Days and Opportunities with Company-Partnered Charities   
• Internal Inclusion programs  

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness. 

OTR Solutions is an Equal Opportunity Employer 

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.

OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!

We’re looking for a motivated and energetic Sales Development Representative (SDR) to join our high-performing sales team. This entry-level role is ideal for individuals looking to build a career in sales. You’ll work closely with our Sales Executives to generate leads, learn the full sales cycle, and contribute to company growth. Exceptional performers will have the opportunity to grow into a full-cycle sales role.

Responsibilities:

• Proactively research, identify, and qualify potential leads
• Initiate contact with leads through cold calling and email outreach
• Set appointments and hand off qualified leads to Senior Sales Executives
• Collaborate with Sales Executives to learn the selling and closing process
• Maintain accurate records in CRM and track daily activities
• Meet and exceed weekly/monthly lead generation targets

What we look for:

• Proficiency in MS Excel and related computer knowledge
• Exceptional communication, negotiation, and problem-solving skills
• Competitive, hardworking nature with a strong sense of urgency
• Coachable, with a positive attitude and strong work ethic
• Comfortable making high-volume outbound calls
• Self-motivated and eager to learn

Perks and Benefits:

OTR provides a competitive, comprehensive compensation package for our full-time employees:

• Eligibility for Individual and Company bonus programs
• Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• 401(k) with Company Matching
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
• Travel Stipend to support Work Life Balance
• Leadership Development and Training
• Continuous Learning + Professional enhancements
• Weekly Catered Lunches + Casual Dress Code
• Company Paid Fitness Membership
• Volunteer Days and Opportunities with Company-Partnered Charities
• Internal Inclusion programs

OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer