POSITION OVERVIEW

Are you a data-driven lifecycle marketer with a passion for customer engagement and the technical chops to optimize multi-channel communications? We’re looking for a Lifecycle Marketing Manager to join our powerhouse team and lead lifecycle strategy and execution for Oportun’s mobile app, while supporting broader company initiatives across key member channels. You will define and execute programs across email, push, SMS, and in-app to drive activation, engagement, retention, and long-term customer value.

You are responsible for both strategy and execution. This includes prioritizing what to build, ensuring campaigns run reliably, and continuously improving performance through testing, segmentation, and personalization. You will work cross-functionally with Product, Engineering, Analytics, Legal, and Marketing to deliver timely, compliant, and effective communications. You will also manage dependencies, resolve blockers, and push for clarity when priorities conflict.

Success in this role means improving key lifecycle metrics (activation, retention, LTV), building scalable systems, and ensuring lifecycle is a reliable growth lever for the business.

If you’re a hands-on marketer with a passion for strategic thinking, lifecycle marketing execution, data-driven decision-making, and mobile app growth, we’d love to hear from you!

RESPONSIBILITIES

Own Lifecycle Strategy and Performance

• Manage and optimize the lifecycle roadmap across onboarding, activation, engagement, and retention.
• Own performance against key engagement metrics, providing insights and recommendations
• Identify opportunities and prioritize initiatives based on impact and feasibility.

Execute and Optimize Multi-Channel Programs

• Build, launch, and optimize campaigns across push, SMS, in-app, and email.
• Partner with Design and Content teams to develop mobile-first creative and messaging.
• Ensure real-time, dynamic personalization using customer data and behavioral triggers.
• Design and maintain scalable, automated workflows triggered by user behavior and lifecycle stage for onboarding, activation, feature adoption, and ongoing engagement.
• Continuously improve targeting, timing, and messaging through structured experimentation.

Drive Experimentation and Insights

• Own testing strategy, including A/B and holdout testing to measure incremental impact.
• Translate data into clear insights and actions that improve lifecycle performance.
• Partner with Analytics to ensure measurement frameworks are accurate and actionable.

Manage Cross-Functional Execution

• Work closely with Product and Engineering to align on priorities, data availability, and implementation timelines.
• Identify and resolve gaps in data, tooling, or processes that impact execution.
• Drive alignment across stakeholders and push back when priorities are unclear or conflicting.

Ensure Operational Excellence and Compliance

• Ensure campaigns are executed accurately and on time, with proper QA and monitoring.
• Own deliverability, consent management, and compliance with regulatory and legal requirements.
• Maintain high standards for data integrity and messaging quality.

WHO YOU ARE

• Customer-centric: You start with a deep understanding of the customer and use insights to optimize lifecycle strategies.
• Accountable: You take ownership of outcomes, not just execution, and hold yourself to a high bar.
• Decisive: You’re comfortable navigating uncertainty and proposing informed solutions with incomplete data.
• Strategic and hands-on: You balance big-picture thinking with execution, always focused on driving impact
• Influential: You align cross-functional teams and move work forward without relying on direct authority.
• Detail-oriented: You maintain a high standard for quality and accuracy, especially in regulated environments.
• Data-driven: You translate quantitative and qualitative data into actionable insights tied to business results.
• Innovative: You bring creative, forward-thinking solutions to lifecycle marketing challenges.
• Proactive: You take initiative, anticipate needs, and communicate clearly with stakeholders.
• Collaborative: You partner effectively across Marketing, Product, Data Science, AI, Engineering, Design, and Content.
• Technically fluent: You’re comfortable working with CRM systems, data structures, and tools like SQL, HTML, CSS, JSON, and templating languages.

REQUIREMENTS

• 5+ years of experience in lifecycle, CRM, or retention marketing, preferably B2C or fintech.

• Hands-on experience building and optimizing lifecycle programs with Iterable (preferred) or similar marketing automation platforms like Braze, Marketo, or Salesforce Marketing Cloud.
• Strong knowledge of multi-channel execution (push, email, SMS, and in-app messaging), including segmentation, automation, and deliverability best practices.
• Strong technical proficiency (HTML, CSS, and dynamic scripting languages like AMPscript or Handlebar logic).
• Proven ability to build & optimize lifecycle programs through automation, segmentation, and personalization.
• Experience designing and analyzing experiments (A/B testing, holdouts, incrementality).
• Strong project management skills with the ability to prioritize and manage competing demands.

Preferred Qualifications

• Experience in fintech, financial services, or other regulated industries.
• Familiarity with API integrations, event-based architectures, and customer data flows.
• Strong analytical skills and ability to translate data into business decisions.
• Passion for improving customer engagement through mobile lifecycle marketing.

#LI-REMOTE

#LI-VR1

POSITION SUMMARY

The Contact Center Workforce Specialist is responsible for monitoring KPIs from Contact Center for all the LOBs assigned, as well as for understating coverage needs to process agents requirements such as PTO, swaps, ATOS, support with pauses from Supervisors and provide guidance and recommendations to maintain the KPIs such as SLAs, Abandonment, Campaigns Completions and Occupancy.

RESPONSIBILITIES

• Real Time monitoring for KPIs in Contact Center, analyses intraday information documentation, description including details if necessary due to impacts or issues

• Intraday analysis that includes KPIs such as Campaigns completion, agent adherence for all departments

• Skills adjustments to maintain KPIs, campaigns and operational needs

• Process agendas and pauses required by operations in real time analyzing shrinkage planned and actuals

• Process all agents time off request within parameters established  

• Support other teams with data needed from Workforce

REQUIREMENTS

• Full time availability including weekends

• They must possess strong communication skills to ensure that operational partners are kept informed of developments effectively and to ensure that all appropriate staff are aware of issues

• Workforce specialists must be able to work independently as well as function effectively as a member of a team

• Ability to establish an efficient workplace environment, therefore, it is important that they can manage a range of tasks and prioritize their responsibilities, and meet deadlines

• Proficient with Microsoft Excel and Office, to store data, create reports, produce schedules and perform other tasks. They must also have worked knowledge of workforce management software used to manage schedules, work flow, and statistical data

• The ability to work effectively in a fast-paced situation and to handle stress, as well as to adapt to rapid changes in information, process, direction, or immediate workflow

• English Fluency required

• Preferred Qualifications

• 1+ years of workforce real time experience

#LI-REMOTE

#LI-GK1

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

Overview As the Title Specialist, you will be focusing on the administrative aspects of validating documents provided by a customer to ultimately approve loans. Must have excellent analytical and problem-solving skills, ability to resolve customer issues, attention to detail, and be able to multi-task as other responsibilities are assigned. This position must consistently provide high levels of customer satisfaction in an effort to provide brand value and achieve profitable growth. Conducting follow-up calls to resolve Title issues with the customer and DMV.

REQUIREMENTS

• 1 to 2 years of Customer Service Experience

• Multiple years of Auto Finance Experience

• Knowledgeable of Microsoft 365

• Read rapidly from both paper and a computer terminal

• Ability to perform repetitive tasks such as: lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading

• Ability to lift and transport up to 30 lbs. and push carts

• Requires general knowledge of captive automobile finance sufficient to handle sophisticated problems related to the work

• Good oral/written communication Strong interpersonal and conflict resolution skills. Good problem-solving skills.

• Bi-lingual (Preferred).

RESPONSIBILITIES

• Review and decision vehicle documentation for approval of secured personal loans

• Checks for accuracy in the customer provided documentation and ensures that all information meets Oportun’s standards

• Reports to management on the status of any missing or problem

• Maintain current knowledge of all applicable lending regulations and Oportun Policies

• Ensure all vital information and documentation is acquired for all SPL applications submitted for review

• Effectively communicates and collaborates with business partners to ensure applications are accurately routed for follow up

The US base hourly range for this full-time position is $21.00 - $22.00

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits.

POSITION SUMMARY

The Senior Manager, Model Risk Management will play a key role within Oportun’s Model Risk Management (MRM) function, with primary responsibility for fair lending analytics, testing, and oversight, while also supporting broader model validation activities as needed.

This role requires a strong quantitative and technical background, with hands-on experience in statistical analysis, machine learning models, and working with large datasets using tools such as Python and SQL. The Senior Manager will work closely with the Head of Model Risk Management and partner with the Director of Independent Model Validation, as well as stakeholders across Data Science, Strategy, and Technology.

In addition to fair lending responsibilities, this role will contribute to the validation of high-risk and complex models, including those leveraging AI/ML techniques, supporting Oportun’s overall model risk management framework and regulatory expectations (e.g., SR 11-7). 

RESPONSIBILITIES

• Lead and execute fair lending analytics and testing across credit decisioning, underwriting, marketing and fraud prevention strategies
• Perform statistical analyses to assess disparate impact, bias, and fairness in models and business processes
• Evaluate model inputs, features, and outputs for potential fair lending risks
• Partner closely with the Head of Model Risk and Director of Model Validation to ensure alignment in methodologies, interpretation, and governance
• Translate complex analytical results into clear, actionable insights for stakeholders, including Risk, Legal, Compliance, and senior management
• Conduct independent model validation, annual model review, ongoing monitoring report review, required action item review/closure on the cutting-edge machine learning models.
• Deliver high-quality model validation reports, highlighting risks and limitations of the model in a concise manner.
• Work closely with business owners/model users and developers to understand the business context for model use and facilitate the model approval process.
• Stay up to date with regulatory expectations of model development, use, and validation activities.
• Support Oportun’s the model risk management framework, including annual validation plans, model inventory, model risk ranking, and model risk governance.
• Develop and maintain effective partnerships with key model stakeholders.
• Support the coordination of model risk governance practices with the model users.

REQUIREMENTS

• Advanced degree (Master’s or PhD) in Statistics, Mathematics, Economics, Computer Science, or related quantitative field.
• 5+ years of experience in fair lending analytics, model development, or model validation within financial services
• 5+ years of practical quantitative programming experience with Python, SQL, Spark and/or Scala.
• 5+ years of experience leveraging machine learning methodologies, such as GBM, XGBoost, and NLP etc.
• Excellent stakeholder management, communication, and written skills.
• Good team player and willing to help and share.

PREFERRED/NICE-TO-HAVE SKILLS/EXPERIENCE

• Fair lending analytics experience
• AI/ML model validation experience

The US salary range for this full-time position is $ 148,100 - $ 237,000

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits.

#LI-REMOTE

#LI-RR1

Position Overview

We are looking for a passionate, curious and creative problem solver to be a Principal Product Manager at Oportun, responsible for our flagship Savings product. We envision Savings as the main driver of user growth and retention, so this role will have a huge impact in defining the future of our financial health platform.

Your role will be to lead the strategy, roadmap, and execution for our AI-powered Savings product. You’ll lead ideation, development, launch and scaling of innovative products and features. Every product and feature will help improve our customers' financial lives. If you love leading cross-functional product teams with lofty goals and high ambitions, this opportunity may be for you.

While Oportun’s headquarters is in San Mateo, CA, this role is open to candidates across the United States. Candidates located in Central or Eastern time zones are strongly preferred to align with the team and stakeholder working hours. This role reports to our Vice President & General Manager for Savings and Mobile (who reports into the Chief Product Officer).

If you're passionate about making a meaningful difference in people's lives in partnership with a smart, driven and fun-loving team, we're excited to meet you.

RESPONSIBILITIES

• Collaborate with leadership and cross-functional stakeholders to craft long-term product strategy
• Scope and lead the development of new product features that will increase the financial health of our users
• Analyze data and perform user research to form and test hypotheses in the pursuit of building a deep understanding of our customers’ needs and behaviors
• Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features
• Drive strong communication and alignment up, down and sideways within the organization

REQUIREMENTS

Who you are:

• You are a thought partner and a leader… you will be working with a talented group of business leaders and engineers to articulate and deliver a roadmap in support of our business strategy. 
• Strong track record: 7-10+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred.
• Customer centric: You are passionate about improving the financial health of Oportun’s members.
• Analytical problem solver: You have experience working and delivering on complex problems.  You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
• Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners.
• Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills.
• Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members. You are comfortable navigating through ambiguous problem spaces in pursuit of clarity and concrete outcomes.
• Bonus Points: You have experience launching products within complex legal and regulatory frameworks such as Finance, experience with SQL, and experience working with a multi-national workforce.

The US salary range for this full-time position is $ 148,100 - $ 237,000

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position.

Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits.

#LI-REMOTE

#LI-RR1

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.

• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.

• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:

• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.

  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;

  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.

  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and

  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.

• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.

• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.

• Stand while assisting members; sitting is allowed during non-member-facing tasks.

• Occasionally unpack and store office or cleaning supplies.

• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.

• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).

• Must be outgoing, sales-focused, and enjoy speaking with people.

• Must love to help members, including prospective members through outreach and educational activities.

• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

• Must have regular, reliable, and predictable attendance to support store operations.

• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

• Ability to lift and/or move objects up to 25 pounds, as needed.

• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.

• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance

• Accident coverage

• Paid Time Off

• 16 paid hours (VTO) to participate in volunteer activities each year

• Employee Assistance Fund (OEAF)

• 401(k) retirement savings

• Travel Assistance

• Paid Training

• Competitive pay, plus sales incentives $$$

• Growth opportunities

• Flexible schedules

• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

JOB OVERVIEW

This position will support the Process Strategy and Innovation Vox functions within the Process Strategy & Control Reinforcement team.  The role is responsible for evaluating and validating the implementation of company initiatives, program enhancements, and third-party vendor onboarding through rigorous root cause and financial analysis. As an Analyst, you will partner cross-functionally to assess process performance, identify gaps and risks, quantify financial impact, and ensure initiatives deliver expected outcomes.  

RESPONSIBILITIES:   

• Perform deep dive reviews to identify Company needs that beneficially impact the Company. 

• Create business cases that include CBAs, testing results, and recommendations to improve processes and produce cost benefits.   

• Lead discussions with supporting partners to provide the guidance and support needed to implement Company initiatives.  

• Develop insights and recommendations to drive initiatives that support data-driven decision-making, operational efficiency, and scalable process improvements. 

• Notify management of any significant business practices and compliance gaps.   

• Assist with other departmental and organizational projects as needed.  

• Control Exception Monitoring 

• Corrective Action Plans (CAPs)   

• Exams/Audits Liaison Validation Program

 REQUIREMENTS:   

• General knowledge of Office 360, including Outlook, Excel, Word, and PPT  

• Bilingual in reading, writing, and speaking English and Spanish  

• Strong verbal and written communication skills  

• Self-starter with the ability to work independently as well as collaboratively within a team environment  

• Adaptive to a fast-changing environment and have the drive to get things done 

• Flexible in prioritizing work, managing multiple tasks, and meeting deadlines 

• Working knowledge of key regulations, including but not limited to Reg B, Reg Z, Reg E, and other privacy-related laws, such as TCPA, FDCPA, and FCRA
• 1+ years combined regulatory compliance and/or legal experience in the consumer financial industry (marketing, originations, and servicing of consumer lending products)

#LI-REMOTE

#LI-GK1

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIREMENTS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.

• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.

• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:

• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.

  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;

  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.

  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and

  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.

• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.

• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.

• Stand while assisting members; sitting is allowed during non-member-facing tasks.

• Occasionally unpack and store office or cleaning supplies.

• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.

• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).

• Must be outgoing, sales-focused, and enjoy speaking with people.

• Must love to help members, including prospective members through outreach and educational activities.

• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

• Must have regular, reliable, and predictable attendance to support store operations.

• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

• Ability to lift and/or move objects up to 25 pounds, as needed.

• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.

• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance

• Accident coverage

• Paid Time Off

• 16 paid hours (VTO) to participate in volunteer activities each year

• Employee Assistance Fund (OEAF)

• 401(k) retirement savings

• Travel Assistance

• Paid Training

• Competitive pay, plus sales incentives $$$

• Growth opportunities

• Flexible schedules

• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits."

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.

• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.

• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:

• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.

  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;

  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.

  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and

  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.

• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.

• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.

• Stand while assisting members; sitting is allowed during non-member-facing tasks.

• Occasionally unpack and store office or cleaning supplies.

• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.

• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).

• Must be outgoing, sales-focused, and enjoy speaking with people.

• Must love to help members, including prospective members through outreach and educational activities.

• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

• Must have regular, reliable, and predictable attendance to support store operations.

• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

• Ability to lift and/or move objects up to 25 pounds, as needed.

• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.

• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance

• Accident coverage

• Paid Time Off

• 16 paid hours (VTO) to participate in volunteer activities each year

• Employee Assistance Fund (OEAF)

• 401(k) retirement savings

• Travel Assistance

• Paid Training

• Competitive pay, plus sales incentives $$$

• Growth opportunities

• Flexible schedules

• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

"The ideal candidate will focus on the Data Engineering aspects of the role, but specifically within the context of Security-related data. We are looking for someone who can build the pipelines and infrastructure necessary to handle security logs, threat intelligence, and sensitive data sets"

The "Data Security Engineer" supports the design, implementation, and maintenance of scalable data systems and pipelines that enable Oportun’s data-driven decision-making. Operating under established data architecture standards and governance frameworks, this role helps ensure the reliability, quality, and accessibility of data across platforms supporting Oportun’s mission.

The engineer collaborates with data, cloud, and product teams to build and optimize data pipelines, implement data models, and support analytics and machine learning use cases.

This includes developing data processing solutions, maintaining data infrastructure, and automating workflows to improve efficiency and reduce operational risk.

As a developing professional, the 'Data Security Engineer' focuses on execution and delivery of scoped data initiatives with guidance from more experienced engineers, progressively building technical depth and system ownership.

RESPONSIBILITIES

• Design, implement, and maintain scalable data pipelines and data processing systems aligned with Oportun’s data architecture standards.
• Collaborate with data scientists, analysts, and engineering teams to integrate data solutions into applications, analytics platforms, and workflows.
• Develop and optimize ETL/ELT processes using modern data platforms such as Databricks.
• Write efficient and scalable code using Python and SQL for data transformation, validation, and ingestion.
• Ensure data quality, consistency, and reliability through validation, monitoring, and testing practices.
• Support data platform monitoring and troubleshooting by investigating pipeline failures and contributing to root cause analysis.
• Automate repetitive data workflows to improve efficiency and scalability across data operations.
• Contribute to the documentation of data pipelines, data models, and system architecture.
• Partner with governance and compliance teams to ensure alignment between data practices and organizational standards.
• Perform other engineering-related tasks and initiatives as assigned within the Data Engineering function.

REQUIREMENTS

• 2–4 years of experience in data engineering, software engineering, or related technical roles.
• Strong proficiency in SQL and Python programming for data processing and transformation.
• Hands-on experience with Databricks or similar distributed data processing platforms (e.g., Spark).
• Foundational understanding of data modeling, ETL/ELT concepts, and data warehousing principles.
• Experience working with cloud platforms (AWS, GCP, or Azure) and data storage solutions.
• Familiarity with version control and collaboration tools (e.g., GitHub, Jira, Confluence).
• Strong problem-solving and critical-thinking skills; ability to work with large datasets and optimize performance.

Preferred

• Bachelor’s degree in Computer Science, Data Engineering, or a related technical field.
• Experience with big data technologies (e.g., Apache Spark, Delta Lake).
• Exposure to workflow orchestration tools (e.g., Airflow, Databricks Workflows).
• Experience with infrastructure-as-code tools (e.g., Terraform).
• Understanding of data governance, data quality frameworks, and security best practices.
• Relevant certifications in cloud or data engineering (e.g., Databricks, AWS, GCP).

#LI-REMOTE

#LI-ST1

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is looking for a Senior Information Security Analyst, with a passion for conducting the technical analysis for events. This includes immediate containment, investigation and management of remediation actions, as well as enhancing defenses with the new knowledge acquired throughout the response process. This is a 24/7 position on rotational shift.

RESPONSIBILITIES

• Monitor and analyze traffic and events/alerts escalated by L2 and advise on remediation actions.
• Review and assess impact and remediation actions for incidents.
• Creation and continuous improvement of monitoring alerts
• Deep analysis of security incidents to identify the root cause
• Create new rules in SIEM to identify threats.
• Monitor and analyze traffic and events/alerts and advise on remediation actions.
• Review and assess impact and remediation actions for incidents.
• Investigate intrusion attempts and perform analysis of exploits by correlating various sources and determining which system or data set is affected.
• Follow standard operating procedures for detecting, classifying, and reporting incidents.
• Analyze a variety of network and host-based security appliance logs (EDR, Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths for each incident.
• Independently follow procedures to identify, contain, analyze, document and eradicate malicious activity.
• Escalate information regarding intrusion events, security incidents, and other threat indicators and warning information to the client.

REQUIREMENTS

• Bachelor’s degree in computer science, information systems or related field from an accredited institution OR 5 years of relevant experience in SOC, Incident response or Cyber Forensics.

• Experience in decoding logs from different security devices like Firewall, proxy, EDR etc.,
• Experience in handling cyber incidents on a day to day basis.
• Experience in performing L1 analysis of tickets and determining if its a false positive or not.
• Experience in correlating incidents.
• Experience in understanding network architecture and connecting events logically.
• Experience working in or with different teams like network, engineering, application etc.,

• Knowledge, Skills, and Abilities

• Ability to communicate efficiently with internal team members at all levels and across functional and organizational boundaries.
• Working knowledge of the TCP/IP suite/OSI layers of protocols.
• Conceptual knowledge of network and systems architecture.
• Familiarity with Intrusion Detection Systems configuration and operation.
• Web application architecture.
• Active Directory Solid understanding of how major application layer protocols function (e.g., HTTP, SMTP, DNS).
• Knowledge of categories of malware and how they function (e.g., rootkits, trojans, adware, exploits, fileless).
• Organizational skills and time management/prioritization.
• Comfortable working against deadlines in a fast-paced environment.
• At least 3 years of prior SOC experience (can include internships).
• Ability to build a strong, positive relationship with partnering engineering and security teams to develop effective solutions.
• Ability to sufficiently document engineering efforts and results.
• Passion for Security, Technology and Automation.
• Preferred Certifications (Security+, etc.).

#LI-REMOTE

#LI-ST1

POSITION OVERVIEW

We are looking for a talented and creative problem solver to join Oportun as a Principal Product Manager for our Lending Platform. You will grow our Partnerships program and drive core Marketing capabilities in close partnership with business and marketing teams. This position is a key leadership role in the organization and requires a strategic thinker with a proven track record of successfully managing 0-1 launches.

In this role, you articulate product strategy, set objectives and key results, define roadmaps, and collaborate with cross-functional teams to lead Oportun’s Acquisitions pillar. You will work closely with partners to align priorities and drive execution. If you thrive in a fast-paced environment and have a passion for building products that delight users, this role is for you!

RESPONSIBILITIES

• Customer Insights & Validation: Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporate this insight into product enhancements.
• Product Vision & Strategy: Work closely with leadership and cross-functional partners to define multi-year vision and OKRs.
• Growth Execution: Plan, run, and iterate experiments across funnel and channels to deliver measurable lifts in acquisition, activation, conversion, and retention.
• Execution: Drive a cross functional team of Product Managers, Designers, Engineers, ML scientists and Business (Marketing, Risk, Fraud) to deliver business impact.
• Risk Management: Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices.
• Communication: Craft the product narrative, drive alignment and decision-making with executive leadership, and communicate priorities, risks, and trade-offs across functions and external partners.

QUALIFICATIONS

• Experience: You have 12+ years total experience, including 7-10+ years in product management within high-growth environments.
• Customer centric: You are passionate about improving the financial health of Oportun’s members.
• Analytical problem solver: You have experience working on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
• Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners. You are also comfortable in an environment with shifting priorities.
• Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills.
• Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members.
• Domain knowledge: 0-1 experience bringing new products (customer or parter-facing) to market in the financial services industry. You have launched & managed mature products within complex legal and regulatory frameworks.
• Cross-time zone leadership: You are experienced leading & partnering with distributed teams.

#LI-REMOTE

#LI-ST1

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $20.00 - $23.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $21.00 - $22.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $20.00 - $23.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $20.00 - $20.50.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $16.50 - $17.50.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Part-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.

• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.

• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:

  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.

  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;

  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.

  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and

  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.

• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.

• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.

• Stand while assisting members; sitting is allowed during non-member-facing tasks.

• Occasionally unpack and store office or cleaning supplies.

• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.

• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).

• Must be outgoing, sales-focused, and enjoy speaking with people.

• Must love to help members, including prospective members through outreach and educational activities.

• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

• Must have regular, reliable, and predictable attendance to support store operations.

• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

• Ability to lift and/or move objects up to 25 pounds, as needed.

• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.

• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Employee Assistance Fund (OEAF)

• 401(k) retirement savings

• Paid Training

• Competitive pay, plus sales incentives $$$

• Growth opportunities

• Flexible schedules

• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits."

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $17.50.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $21.00 - $22.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits."

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $20.00 - $23.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits."

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
  •  Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $18.00 - $19.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
• • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
  • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;
  • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
  • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
  • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
• Stand while assisting members; sitting is allowed during non-member-facing tasks.
• Occasionally unpack and store office or cleaning supplies.
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
• Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
• Ability to lift and/or move objects up to 25 pounds, as needed.
• Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.
• Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

SUMMARY

The position is responsible for identifying and implementing best practices and improvements in disbursements and payments reconciliations to include the day-to-day cash, checks, ACH deposits reconciliation, and month-end close activities such as recording and posting of journal entries. The personnel in this position is expected drive enhancements and efficiencies through automation of the processes.

The ideal candidate will be someone who is highly motivated, has excellent attention to detail and the ability to work in a very dynamic and cross-functional environment.

RESPONSIBILITIES

• Participate in the month end close process, and will be responsible for the preparation and recording of journal entries.
• Perform daily reconciliation of payments and disbursements. The role will also own the reconciliation of the related Balance Sheet accounts and the documentation of any observed variances.
• Ensure that all daily payments are setup and approved in an accurate and timely manner.
• Consolidate and share daily and weekly summaries of US banking activity with Capital Market and Finance teams.
• Coordinate banking access and other core bank account administrative activities with the Finance and Treasury management executives.
• Oversee that on a daily basis all vendor deposits are reconciled to the loan level detail.
• Analyze, identify, and implement potential process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports.
• Assist with any internal/external audits to ensure all deliverables are met by designated due dates.
• Assist with ad hoc research, analysis, and reconciliations for the Finance and Treasury departments.

REQUIREMENTS

• Strong experience using Microsoft Office (Excel, Word, etc.)
• A minimum of 3-5 years relevant work experience
• Bachelor’s degree in Accounting or similar degree
• In depth understanding of GAAP
• Strong analytical, problem-solving, and organizational skills
• Attention to detail and accuracy
• The desire for continuous improvement
• Excellent written and verbal communication skills required
• Ability to work well with others in a collaborative team environment
• Motivated self-starter who can work independently and within a team environment
• CPA license (or equivalent) is preferred
• Verbal and written communications skills in English and Spanish are preferred

#LI-REMOTE

#LI-VR1

POSITION OVERVIEW

The Sr. Specialist, FIU is responsible for managing an ongoing fraud queue to detect and prevent fraudulent transactions, reviewing suspicious accounts using internal and external fraud tools, and taking action in accordance with policies and procedures. They research and analyze data to detect fraudulent activities, track and monitor high-volume fraud trends, and escalate issues to leadership. Through case reviews, they analyze fraud trends, provide recommendations for process improvements, and gather evidence for investigations. The role also involves interacting with members over the phone, performing Enhanced Due Diligence (EDD) reviews, monitoring high-risk members for AML risks, preparing Currency Transaction Reports (CTR), and other related tasks as needed.

RESPONSIBILITIES

• Manage an ongoing fraud queue to detect and prevent fraudulent transactions
• Review suspicious accounts using internal and external fraud tools, and take action in accordance with our policies and procedures
• Research and analyze data to detect fraudulent activity such as potentially false information, identity theft, potential collusion with company employees in originating fraudulent loans, etc.
• Ability to track and monitor high-volume fraud trends and escalate to leadership
• Through case reviews, analyze fraud trends and provide recommendations for process improvements or procedures related to fraud mitigation strategies
• Gather and analyze evidence, including transaction records, communication logs, and other relevant information
• As needed, can interact over the phone with members to assist with fraud related challenges or investigations as needed (inbound calls)
• Conduct outbound calls in an attempt to contact applicants as required by processes (FACTA calls)
• Perform timely Enhanced Due Diligence (EDD) reviews in accordance with established procedures
• Continuously monitor high-risk members to identify, assess, and mitigate the potential risks AML, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, or other processes as required
• Prepare Currency Transaction Reports (CTR)
• Additional responsibilities as requested

REQUIREMENTS

• 3+ years of professional experience, including 1+ years conducting fraud operations and/or AML, KYC document reviews
• Bilingual English/Spanish (Written and Oral) is highly preferred
• Must possess knowledge of KYC/AML, fraud and risk management strategies and principles
• Ability to analyze, summarize, and communicate findings and issues drawn from facts
• Knowledge of, and experience utilizing fraud investigative techniques and practices
• A keen eye for detail and self-driven; a high degree of independence is necessary to succeed
• Problem-solving and analytical skills required
• Exceptional interpersonal skills
• Demonstrate a strong work ethic and professional integrity
• Excellent oral and written communication skills
• Excellent organizational skills
• Ability to execute with a sense of urgency
• Ability to resolve complex issues
• Must demonstrate experience in answering customer inquiries and providing a positive exceptional customer experience
• Strong knowledge of desktop computer applications, such as Microsoft Word, PowerPoint, and Excel

#LI-REMOTE

#LI-VR1

DESCRIPCIÓN DE LA POSICIÓN

Los Agentes de Servicio al Cliente, Ventas o Cobranza son especialistas en asistir a los clientes mediante llamada telefónica u otros medios digitales en consultas generales o realizar procesos muy especificos acerca de los servicios que ofrece la compañía.

RESPONSABILIDADES

El Agente de Customer Service debe también cumplir con lo siguiente:

• Apropiadamente documentar el 100% de los hechos de cada llamada en los sistemas establecidos usando las herramientas de la compañía.
• Manejar llamadas según los requerimientos y estándares de la compañía.
• Manejo empático de la llamada, teniendo aproach y creando puente con el miembro.

• Recibir retroalimentación de su líder de equipo y aplicarla a sus actividades diarias, también dar retroalimentación cuando sea necesario
• Conducirse con toda integridad, dar visibilidad de tu trabajo, estando presente durante tu jornada de trabajo.
• Contribuir para alcanzar las metas y métricas del departamento
• Completar todos los entrenamientos en los que sea inscrito según los requerimientos de la compañía
• Tomar y aprobar todos los cursos en línea y actualizaciones en la plataforma para estar enterado de los cambios que haya en el departamento
• Capaz de permanecer sentado en una terminal de computadora por un periodo extendido.
• Adherirse a todos los procesos y políticas de la compañía
• Cuidar tu forma en cómo te diriges con tus compañeros en piso (no groserías)

REQUISITOS

• Habilidades de servicio al cliente (Facilidad de palabra, escucha activa, empático, buen acercamiento con clientes).
• Alto nivel de tolerancia.
• Tono de voz agradable constante y amable.
• Excelente comprensión de lectura y retención de información.
• Responsable, proactivo
• Inteligencia emocional, no tomar las cosas de manera personal, (Resiliente)
• Competente en Microsoft Office Suite, Outlook y Excel
• Precisión en mecanografía y captura de datos.
• Habilidad para trabajar independientemente y responder rápido a un entorno en constante cambio. 
• Habilidad para trabajar en un ambiente productivo, de calidad, en equipo y multitarea
• Habilidad para detectar un impacto negativo y tomar responsabilidad de el con urgencia

EXPERIENCia requerida: 

• Experiencia de seis meses en atención a clientes (deseable) 

CONOCIMIENTOS REQUERIDOS:

• Uso básico de Microsoft Office Suite y aplicaciones basadas en internet 
• Bases de datos, guiones y correo Outlook
• Navegación en computadora nivel básico o avanzado
• Habilidades de soporte técnico básico

POSITION OVERVIEW

The Bilingual Contact Center Agent must have a strong sense of urgency to answer or make calls or resolve cases through any of the available channels, whether by phone, email, chat, etc.

must be open and alert to detect the mood of the client to empathize; consciously and actively listen / read to put yourself in the customers shoes and efficiently generate an appropriate response or solution according to company policies and procedures. The Bilingual Agent must have the ability to learn and reason these policies and procedures in such a way that he becomes the expert that any Oportun internal and external client wants to contact to obtain the best advice or solution.

The Bilingual Agent must think about providing high standards of quality and excellence in service, being friendly, taking responsibility for their actions but above all demonstrating Oportun's values ​​both in their interactions with Clients and in their professional relationships with their colleagues. work and support areas.

REQUIREMENTS

• Must be at least 18 years of age
• Experience or skills in Customer Service, sales or collections
• Pc management
• Internet browsing and office basic-intermediate Knowledge
• Minimal educational level required: 9^th grade (Middle School with certificate or evidence of completion.)
• Bilingual (fluent in English and Spanish)

POSITION OVERVIEW

The Bilingual Contact Center Agent must have a strong sense of urgency to answer or make calls or resolve cases through any of the available channels, whether by phone, email, chat, etc.

must be open and alert to detect the mood of the client to empathize; consciously and actively listen / read to put yourself in the customers shoes and efficiently generate an appropriate response or solution according to company policies and procedures. The Bilingual Agent must have the ability to learn and reason these policies and procedures in such a way that he becomes the expert that any Oportun internal and external client wants to contact to obtain the best advice or solution.

The Bilingual Agent must think about providing high standards of quality and excellence in service, being friendly, taking responsibility for their actions but above all demonstrating Oportun's values ​​both in their interactions with Clients and in their professional relationships with their colleagues. work and support areas.

REQUIREMENTS

• Must be at least 18 years of age
• Experience or skills in Customer Service, sales or collections
• Pc management
• Internet browsing and office basic-intermediate Knowledge
• Minimal educational level required: 9^th grade (Middle School with certificate or evidence of completion.)
• Bilingual (fluent in English and Spanish)