Regional Sales Manager – Inland Northwest

OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management systems, is seeking a Regional Sales Manager to support the Inland Norhtwest region(Eastern WA, Northern ID, MT).   

We are looking for a creative, team oriented individual to promote and sell our ground-breaking OpenEye Web Services video management system including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed, motivated sales manager will be a key member of OpenEye's outside sales team and the primary contact for customers on a regional basis.

RESPONSIBILITIES:

• Meets and exceeds sales goals via effective territory management
• Responsible for delivering new channel partners (Certified and Premier Partners)
• Responsible for building relationships with regional accounts, dealers and distribution partners, including:
• Training, joint sales calls, end-user presentations, and
• Promotions, sales contests.
• Manages the sales efforts, including the following:
• Goal setting and territory management
• Training and joint sales calls
• Orchestrates the regional development of key national partners, including:
• Training, joint sales calls, end-user presentations
• Prepare for and attend key regional and national trade shows and vertical market shows.
• Allocates time to office work to create strategy, set up appointments, complete management reports, and prepares for upcoming presentations and conference calls with sales teams
• Resolves customer issues professionally with internal team
• Performs all other duties/responsibilities as necessary or assigned

REQUIREMENTS:

• Bachelor’s degree or equivalent industry experience
• Minimum 3 years outside sales experience, preferably in a technology discipline
• 5 years “Business to Business” sales experience
• Strong territory management skills
• Ability to travel overnight 70% – 85% of the time including some weekends
• Proficient in Excel, Word, PowerPoint and CRM software
• Demonstrate a team-oriented mind set
• Possess corporate level presentation/reporting abilities
• Technical aptitude
• Account development skills
• Microsoft / networking certifications, preferred
• Cloud SaaS Sales Experience, preferred
• Video Surveillance Management Systems Sales Experience, preferred

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Regional Sales Manager - South Florida

Who We Are:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. 

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. 

Regional Sales Manager Job Summary:

This Regional Sales Manager at OpenEye will cover Southern Florida and will sell our ground-breaking OpenEye Web Services video management system, including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed and motivated sales manager will be a key member of OpenEye's outside sales team, and the primary contact for customers on a regional basis.

Roles and Responsibilities:

• Meets and exceeds sales goals via effective territory management
• Responsible for delivering new channel partners (Certified and Premier Partners)
• Responsible for building relationships with regional accounts, dealers and distribution partners, including:
• Training, joint sales calls, end-user presentations, and
• Promotions, sales contests.
• Manages the sales efforts, including the following:
• Goal setting and territory management
• Training and joint sales calls
• Orchestrates the regional development of key national partners, including:
• Training, joint sales calls, end-user presentations
• Prepare for and attend key regional and national trade shows and vertical market shows.
• Allocates time to office work to create strategy, set up appointments, complete management reports, and prepares for upcoming presentations and conference calls with sales teams
• Resolves customer issues professionally with internal team
• Performs all other duties/responsibilities as necessary or assigned

Requirements:

• Bachelor’s degree or equivalent industry experience
• Minimum 5 years outside sales experience, preferably in a technology discipline
• 3 years “Business to Business” sales experience
• Strong territory management skills
• Ability to travel overnight 70% – 85% of the time including some weekends
• Proficient in Excel, Word, PowerPoint and CRM software
• Demonstrate a team-oriented mind set
• Possess corporate level presentation/reporting abilities
• Technical aptitude
• Account development skills
• Microsoft / networking certifications, preferred
• Cloud SaaS Sales Experience, preferred
• Video Surveillance Management Systems Sales Experience, preferred

Preferred Qualifications:

• Familiarity with project management methodologies (Agile, Scrum, Kanban) and tools (e.g., Jira).
• Experience working in a software engineering or technology environment.
• Basic understanding of software development processes and technologies.

Perks at OpenEye: 

• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress environment.
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short-term/long-term disability, AD&D, and life insurance.
• Paid maternity and parental leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Who We Are:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. 

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. 

Regional Sales Manager Job Summary:

This Regional Sales Manager at OpenEye will cover the the state for Georgia and will sell our ground-breaking OpenEye Web Services video management system, including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed and motivated sales manager will be a key member of OpenEye's outside sales team, and the primary contact for customers on a regional basis.

Roles and Responsibilities:

• Meets and exceeds sales goals via effective territory management
• Responsible for delivering new channel partners (Certified and Premier Partners)
• Responsible for building relationships with regional accounts, dealers and distribution partners, including:
• Training, joint sales calls, end-user presentations, and
• Promotions, sales contests.
• Manages the sales efforts, including the following:
• Goal setting and territory management
• Training and joint sales calls
• Orchestrates the regional development of key national partners, including:
• Training, joint sales calls, end-user presentations
• Prepare for and attend key regional and national trade shows and vertical market shows.
• Allocates time to office work to create strategy, set up appointments, complete management reports, and prepares for upcoming presentations and conference calls with sales teams
• Resolves customer issues professionally with internal team
• Performs all other duties/responsibilities as necessary or assigned

Requirements:

• Bachelor’s degree or equivalent industry experience
• Minimum 5 years outside sales experience, preferably in a technology discipline
• 3 years “Business to Business” sales experience
• Strong territory management skills
• Ability to travel overnight 70% – 85% of the time including some weekends
• Proficient in Excel, Word, PowerPoint and CRM software
• Demonstrate a team-oriented mind set
• Possess corporate level presentation/reporting abilities
• Technical aptitude
• Account development skills
• Microsoft / networking certifications, preferred
• Cloud SaaS Sales Experience, preferred
• Video Surveillance Management Systems Sales Experience, preferred

Preferred Qualifications:

• Familiarity with project management methodologies (Agile, Scrum, Kanban) and tools (e.g., Jira).
• Experience working in a software engineering or technology environment.
• Basic understanding of software development processes and technologies.

Perks at OpenEye: 

• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress environment.
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short-term/long-term disability, AD&D, and life insurance.
• Paid maternity and parental leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home. 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Who We Are:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. 

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. 

Strategic Accounts Manager Job Summary:

We are looking for a creative, team oriented individual to promote and sell our ground-breaking OpenEye Web Services video management system including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed, motivated sales professional will be a key member of OpenEye's outside sales team and the primary contact for our strategic dealers on a national basis.

RESPONSIBILITIES:

• Engage strategic dealers in supporting new business opportunities
• Joint sales calls, training, trade shows
• Make joint calls with our strategic dealers to build pipeline and close business
• Account management and development
• Build and manage corporate relationships
• Quarterly Business Reviews, technology updates
• Solicit voice of customer
• Goal setting
• Develop and implement promotions and sales incentive plans
• Engage end-users to generate demand for our channel partners
• Work with regional sales team to support regional locations of our strategic dealers
• Create and share “go to market” strategies
• Make introductions to our regional teams
• Assist OpenEye regional sales team in building pipeline and closing business
• Prepare for and attend key regional and national trade shows and vertical market shows.
• Allocate time for office work to create strategy, set up appointments, complete management reports, and prepare for upcoming presentations and conference calls with sales teams
• Resolves customer issues professionally with internal team
• Performs all other duties/responsibilities as necessary or assigned

REQUIREMENTS:

• Bachelor’s degree or equivalent industry experience
• Minimum 7 years outside sales experience, preferably in a technology discipline
• 5 years “Business to Business” sales experience
• Strong territory management skills
• Ability to travel 70% – 85% of the time.
• Proficient in Excel, Word, PowerPoint and Salesforce CRM software
• Demonstrate a team-oriented mind set
• Possess corporate level presentation/reporting abilities
• Strong technical aptitude with enterprise software and hardware solutions
• Account development skills
• Experience with large national integration companies.
• Microsoft / networking certifications, preferred
• Cloud SaaS Sales Experience, preferred
• Video Surveillance Management Systems Sales Experience, preferred

The Perks!

• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Who We Are

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

OpenEye is seeking an Implementation Manager to join our growing team.  

Are you an adept project manager who thrives guiding customers through complex technical deployments? We are looking for a strategic coordinator to seamlessly manage multi-site hardware and software implementations and drive rapid time-to-value. If this sounds like you, apply today!

Job Summary

As the Implementation Manager, you are the primary driver of customer value realization. You will serve as a trusted guide responsible for leading clients through their onboarding journey. Your scope is critical and varied, covering everything from pre-sale proof of concepts (POCs) to initial deployment, as well as managing strategic expansions and integrations for our established customer base. Your work ensures every project is delivered on time, within scope, and dedicated entirely to achieving business outcomes.

Role and Responsibilities

• End-to-End Project Management: Own and manage the end-to-end lifecycle for all implementation projects, including initial deployments for new customers and strategic projects (e.g., site expansions, platform integrations) for existing clients.
• Complex Deployments: Develop, maintain, and execute detailed project plans for large-scale, multi-site deployments, coordinating with customers, partners, and internal teams to ensure projects remain on schedule and within budget.
• Strategic Scoping: Partner with Sales and Customer Success teams to scope new projects, providing implementation expertise during the pre-sales cycle for prospects and during the expansion or renewal cycle for existing customers.
• Customer Enablement: Define project-specific use cases and success criteria upfront, and lead structured training, system configuration, and enablement sessions to ensure rapid time-to-value.
• Stakeholder Management: Serve as the primary point of contact during all project phases, expertly managing communications and expectations across a diverse set of stakeholders, from on-site technicians to executive sponsors.
• Process Optimization: Continuously refine and document our implementation methodology, SOPs, and best practices to create a scalable, repeatable, and world-class delivery experience.
• Perform all other duties/responsibilities as necessary or assigned.

Qualifications

• 3-5+ years of experience in implementation, professional services, or technical project management, preferably in a B2B SaaS or technology environment.
• Bachelor’s degree strongly preferred. 2+ years of additional related experience can be considered in lieu of a degree.
• Demonstrated mastery of project management principles, with experience managing multiple complex, long-term projects simultaneously.
• Excellent communication, presentation, and training skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Experience managing deployments involving both hardware and software components.
• A relentless focus on driving Time-to-Value (TTV) for every project.
• Ability to travel up to 25% of the time to serve as the on-site lead for high-priority project kick-offs, site walks, deployment milestones, or vital stakeholder meetings as needed.

Preferred Qualifications

• Project Management certification (e.g., PMP, PRINCE2).
• Experience in the physical security or video surveillance industry with an understanding of IP video, networking concepts, access control and security surveillance technologies.
• Experience working within a channel sale or partner-driven (B2B2B) GTM model preferred.
• Familiarity with project management software (e.g., Monday.com, Asana, Smartsheet, Jira) and CRM/CS platforms (e.g., Salesforce).

Who You Are

• An Organizer Extraordinaire: You love bringing order to chaos. You live by your project plans, checklists, and timelines.
• A Confident Guide: You are comfortable leading and directing customers and internal teams, setting clear expectations and holding stakeholders accountable to ensure project success.
• HEROIC in Execution: You provide Heroic service by being a calm, confident guide through complex deployments and champion Ease by meticulously planning projects for a frictionless start. You take Responsibility for project outcomes, see each implementation as an Opportunity to perfect your craft, operate with Integrity and transparency, and are dedicated to the Continual improvement of our onboarding playbooks.
• Proactive & Patient: You can anticipate roadblocks before they become emergencies, yet remain patient and empathetic when guiding customers through a complex process.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• The base pay range for this opportunity is $85,000 - $120,000 annually. In addition, this position is eligible for on target commission between $5,000 - $15,000 annually. The total on target compensation range for this position, including both base and commission is $90,000 - $130,000.
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Senior Customer Success Manager

Who We Are

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

OpenEye is seeking a Senior Customer Success Manager to join our growing team.

Are you passionate about helping enterprise customers achieve transformational business outcomes? We are looking for a trusted advisor who can not only drive customer value through strategic execution, but also make a tangible impact on our growing team. If this sounds like you, apply today!

Job Summary

As a Senior Customer Success Manager, you will be a strategic leader at the heart of our customer relationships. You'll serve as a trusted advisor to our enterprise customers, guiding them from onboarding to advocacy. In our B2B2B ecosystem, you will masterfully navigate relationships with end-customers and our vital channel partners. This is a foundational role on a growing team; you won't just be managing accounts, you'll be actively building the processes, strategies, and culture of Customer Success at OpenEye.

Role and Responsibilities

• Own the overall success for a dedicated book of business, ensuring we achieve mutually beneficial outcomes across every stage of the post-sale customer lifecycle: Onboard, Adopt, Retain, Grow, Embed, Advocate.
• Develop and execute data-driven account plans that identify risks, map to customer objectives, and drive significant value and ROI.
• Consult on and develop change management strategies to drive deep user adoption and help customers integrate OpenEye into their core business operations.
• Conduct impactful Quarterly Business Reviews (QBRs) with key stakeholders, demonstrating value, sharing insights, and aligning on strategic goals.
• Work in a shared ownership model, collaborating closely with Account Executives, Partner Success Teams, and Channel Partners to influence positive outcomes.
• Lead the Voice of the Customer program for your portfolio, translating feedback into actionable insights and actively cultivating customer advocates for case studies, testimonials, and referrals.
• Create, refine, and scale the playbooks, processes, and tools that will define our Customer Success practice.
• Orchestrate comprehensive account health reviews, designing and executing proactive risk mitigation strategies to address churn signals and safeguard long-term revenue.
• Strengthen key customer relationships through strategic in-person engagement, traveling up to 25% for on-site business reviews, industry events, and conferences as required.
• Perform all other duties/responsibilities as necessary or assigned.

Qualifications

• Minimum of 5-7+ years of experience in a Customer Success or Account Management role at a B2B technology company.
• Bachelor’s degree strongly preferred. 2+ years of additional related experience can be considered in lieu of a degree.
• Proven track record of owning the commercial success of an enterprise book of business, with a history of exceeding targets for Net Revenue Retention (NRR), adoption, and customer lifetime value.
• Exceptional ability to build relationships and navigate complex engagements with multiple stakeholders, from technical users to executive decision-makers.
• Experience conducting QBRs and creating strategic account plans.
• Strong business acumen and the ability to articulate ROI and value to customers.
• Professional written and verbal communication skills
• Experience in a company with both hardware and SaaS/software components.
• Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health.

Preferred Qualifications

• Direct experience in the physical security, video surveillance, or related industries preferred.
• Experience working within a channel sales or partner-driven (B2B2B) GTM model preferred.
• Exposure to leveraging AI in a customer success context to support and enhance the customer experience preferred.

Who You Are:

• A Strategic Influencer: You can command a room, build consensus, and influence outcomes even without direct authority.
• A Builder & Owner: You thrive in a "startup within a company" environment. You see ambiguity as an opportunity and are eager to contribute to building something new.
• Data-Driven: You blend qualitative customer conversations with quantitative data to make informed decisions and tell a compelling story.
• A Collaborative Partner: You understand that success in a channel environment means working through partners, not around them, and you thrive on that shared ownership.
• A HEROIC Teammate: You embody our values: showing Heroic customer service, championing Ease by making value clear and simple to achieve, taking Responsibility, seeking Opportunities for growth, demonstrating Integrity, and driving Continual improvement.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks!

• The pay range for this opportunity is $90,000 - $120,000 annually. In addition, this position is eligible for on target commission between $18,000 - $30,000 annually. The total target compensation range for this position, including both base and commission is $108,000 - $150,000.
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Revenue Operations Analyst

Who We Are

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

Job Summary

The Revenue Operations Analyst is a strategic, data‑driven partner to Sales and Revenue leadership, responsible for transforming complex revenue data into clear, actionable insights. Approximately 75% of this role is focused on data visualization and analytics using Power BI, with the remaining time dedicated to revenue operations strategy, process optimization, and sales technology enablement.

This role is ideal for a high‑level thinker who can connect business strategy to operational execution—someone who not only builds dashboards, but frames the right questions, tells a compelling story with data, and influences decision‑making across the organization. You will play a critical role in improving revenue performance, forecasting accuracy, and sales productivity through trusted reporting and analytical rigor. This position reports to the Director, Revenue Operations.

Role and Responsibilities

Data Visualization & Analytics (Primary Focus – ~75%)

• Design, build, and maintain Power BI dashboards and reports that deliver clear, executive‑ready insights across sales, pipeline, forecasting, bookings, and revenue performance.
• Translate business questions into effective data models, KPIs, and visual narratives that drive action.
• Ensure data accuracy, consistency, and usability by partnering closely with Revenue Operations, Sales, Finance, and Marketing stakeholders.
• Identify trends, risks, and opportunities in revenue data and proactively surface insights to leadership.
• Continuously improve reporting by applying best practices in data visualization, user experience, and performance optimization.

Revenue Operations & Strategic Enablement (Secondary Focus – ~25%)

• Partner with Revenue Operations leadership to support strategic initiatives that increase revenue efficiency, predictability, and growth.
• Analyze sales performance, pipeline health, and operational metrics to recommend process or system improvements.
• Support the optimization of revenue technology stack including Salesforce, Power BI, Outreach, and related tools.
• Document and enable sales processes, definitions, and reporting standards to ensure consistent execution and understanding across teams.
• Support ad‑hoc analysis and special projects tied to go‑to‑market initiatives.

Qualifications

Required

• 2+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a related role.
• Advanced Power BI experience with a strong portfolio of dashboards and reports used for business decision‑
• Proven ability to synthesize complex data into clear, actionable insights for non‑technical audiences.
• Strong understanding of sales metrics, pipeline management, forecasting, and revenue operations concepts.
• Experience working with Salesforce (or similar CRM) and integrating CRM data into reporting solutions.
• Ability to think strategically while executing with strong operational discipline.
• Bachelor’s degree in a related field or equivalent practical experience.
• Ability to work onsite 4 days per week (non‑remote role).

Preferred

• Working knowledge of SQL and data modeling concepts.
• Experience partnering directly with sales leadership or executive stakeholders.
• Familiarity with revenue forecasting methodologies and KPI frameworks.
  
  

The Perks!

• The pay range for this opportunity is $31.00 - $39.00. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
• Paid maternity and paternity leave
• Pet Insurance
• Free annual membership to Care.com
• Free access to the Headspace app for you and up to five friends and family members.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous
• 9 Paid Holidays per year
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Revenue Operations Manager

Who We Are

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

Job Summary

The Revenue Operations Manager is a strategic, data‑driven partner to Sales and Revenue leadership, responsible for transforming complex revenue data into clear, actionable insights. Approximately 70% of this role is focused on data visualization and analytics using Power BI, with the remaining time dedicated to team leadership, management of direct reports, revenue operations strategy, process optimization, and sales technology enablement.

This role is ideal for a high‑level leader who thrives at the intersection of data, strategy, and people—someone who not only understands the data, but knows how to translate it into strategy, lead a high‑performing team, and drive meaningful change across the organization. You will play a critical role in improving revenue performance, enabling sales effectiveness and sales productivity through trusted reporting, analytical rigor, and strong team leadership. This position reports to the Director, Revenue Operations.

Role and Responsibilities

Data Visualization & Analytics (Primary Focus – ~70%)

• Design, build, and maintain Power BI dashboards and reports that deliver clear, executive‑ready insights across sales, pipeline, forecasting, bookings, and revenue performance.
• Translate business questions into effective data models, KPIs, and visual narratives that drive action.
• Ensure data accuracy, consistency, and usability by partnering closely with Revenue Operations, Sales, Finance, and Marketing stakeholders.
• Identify trends, risks, and opportunities in revenue data and proactively surface insights to leadership.
• Continuously improve reporting by applying best practices in data visualization, user experience, and performance optimization.
• Prepare and present reporting that visualizes data trends, tracks KPIs, and develops actionable insights.

Team Leadership & Revenue Operations (Secondary Focus – ~30%)

• Manage and lead a team of sales operations professionals, fostering a culture of continuous improvement and high performance.
• Assist in the creation and implementation of strategic initiatives to increase sales, profitability, and growth.
• Monitor and analyze sales performance and metrics to identify areas of improvement and recommend and lead process or system changes.
• Manage tools and technologies used by sales teams including Salesforce, Power BI, Outreach, and other sales/marketing technologies.
• Provide sales teams with the necessary skills and knowledge to perform effectively through documentation on sales processes, policies, and relevant sales training materials.

Qualifications

Required

• 4+ years of experience in Sales Operations, Revenue Operations, or a related role, plus 2+ years of people management or team leadership experience.
• Advanced Power BI experience with a strong portfolio of dashboards and reports used for business decision‑
• Proven ability to synthesize complex data into clear, actionable insights for non‑technical audiences.
• Strong understanding of sales metrics, pipeline management, forecasting, and revenue operations concepts.
• Experience working with Salesforce (or similar CRM) and integrating CRM data into reporting solutions.
• Ability to think strategically while executing with strong operational discipline.
• Bachelor’s degree in a related field or equivalent practical experience.
• Ability to work onsite 4 days per week (non‑remote role).

Preferred

• Working knowledge of SQL and data modeling concepts.
• Experience partnering directly with sales leadership or executive stakeholders.
• Familiarity with revenue forecasting methodologies and KPI frameworks.
  
  

The Perks!

• The pay range for this opportunity is $120,000 - $150,000. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
• Paid maternity and paternity leave
• Pet Insurance
• Free annual membership to Care.com
• Free access to the Headspace app for you and up to five friends and family members.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous
• 9 Paid Holidays per year
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

RECRUITER TO UPDATE

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Director – US Sales

OpenEye, the cloud video platform company, is seeking a Director of US Sales for our West region to join our growing team.

If you are a natural leader and are driven to succeed, apply today!

Job Summary:

As the Director of US Sales, you will be responsible for leading a high‑performance regional sales organization that consistently meets and exceeds business objectives. In addition to driving and developing your team, you will cultivate and strengthen relationships with our existing partner base to maximize mutual success, while actively pursuing new business development opportunities to expand our market footprint. The ideal candidate will be an experienced solution seller with exceptional presentation, communication, and team management skills, capable of engaging key stakeholders, identifying growth opportunities, and delivering results through strategic sales leadership.

Role and Responsibilities

• Meet or exceed sales goals via effective territory management, including frequent travel to various territories in region and occasional travel throughout the United States
• Lead a team of 7 – 8 Regional Sales Managers by means of active coaching and development while holding the team accountable to achieving sales targets. 
• Oversee monthly goal setting of the team as well as the strategies used to grow revenue in your region.
• Demonstrate software solutions at the end-user level as well as the channel partner level.
• Drive the CRM process to manage the business and measure results.
• Conduct quarterly joint sales calls with team members (key targeted integrators, consultants, and significant end users).
• Manage key distribution accounts.
• Prepare sales forecasts on a quarterly and annual basis.
• Develop policies and procedures as they relate to the sales organization.
• Approve and document project price variances.
• Remove sales barriers for the outside sales organization by resolving customer issues professionally with corporate resources.
• Prepare for, and attend, key regional and national trade shows and vertical market shows.
• Performs all other duties/responsibilities as necessary or assigned.

Qualifications

• Bachelor’s degree
• 8-10+ years sales experience
• 5+ years supervisory experience
• Exceptional written and verbal communication skills
• Strong territory management skills
• Experience using CRM software
• Proficient in Outlook, Word, PowerPoint, Excel
• Ability to travel overnight 75% of the time including some weekends
• Demonstrate a team-oriented mindset
• Exceptional presentation and reporting skills

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks! 

• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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