OnBoard
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Title: Strategic Account Executive
Date: 5.2026
Function: Sales
Reports to: Chief Revenue Officer
Position Summary:
The Strategic Sales Representative is responsible for developing and executing a targeted enterprise sales strategy focused on large organizations with $500M+ in revenue. This role drives revenue growth by identifying, pursuing, and closing complex opportunities across multiple business units or entities within the same corporate structure.
The Strategic Sales Representative will lead long-cycle, consultative sales efforts, manages executive relationships, and coordinate internal resources to deliver customized SaaS solutions aligned to each client’s strategic objectives. They own the end-to-end sales process, maintain accurate forecasting, and ensure enterprise clients experience a cohesive, value-driven journey that supports both initial land and ongoing expansion opportunities across divisions.
Key Responsibilities:
- Develop and execute account-based strategies for targeting and penetrating organizations with $500M+ in revenue, including multi-entity and multi-division structures.
- Identify, qualify, and manage complex, high-value SaaS opportunities across multiple business units within large enterprises.
- Lead full-cycle, consultative enterprise sales processes from prospecting and discovery through solution design, proposal, negotiation, and close.
- Navigate multi-stakeholder buying committees, including executive, technical, procurement, and finance stakeholders, to align on business case and decision criteria.
- Build and maintain trusted advisor relationships with senior leaders (e.g., CIO, CHRO, COO, CFO) to support long-term strategic partnerships.
- Partner with solutions engineering, product, customer success, and legal teams to design and deliver tailored proposals, pricing, and contracts that meet client requirements.
- Maintain a disciplined, transparent pipeline; update CRM consistently; and deliver accurate forecasts and territory plans.
- Achieve and exceed assigned quota, focusing on both new enterprise logo acquisition and expansion within existing accounts.
- Stay current on product capabilities, integration options, competitive landscape, and market trends to effectively position the platform in enterprise environments.
Skills and Experience Needed:
- Bachelor’s degree in business, technology, or a related field; advanced business education is a plus.
- 10-15+ years of full-cycle B2B SaaS sales experience, including 8+ years selling into enterprise organizations with $500M+ in revenue.
- Demonstrated success closing large, complex, multi-stakeholder deals, ideally six- or seven-figure ACV.
- Experience selling into multi-organization or multi-business-unit environments with complex governance and procurement.
- Strong command of value-based, consultative selling methodologies (e.g., MEDDIC, Challenger, SPIN) and enterprise sales best practices.
- Excellent communication, negotiation, and executive presentation skills, with the ability to influence C-level stakeholders.
- High degree of technical acumen and ability to collaborate effectively with product and technical teams on solution design.
Competencies:
Accountability
Adaptability
Applied Learning
Business Acumen
Collaboration
Customer Focus
Dealing w/Ambiguity
Decision Making
Driving for Results
Initiating Action
Planning and Organizing
Technical/Professional Knowledge
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- US Based Employees
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
- Paid Time Off (PTO)/Holiday
- CAN Based Employees
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- AUS Based employees
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- UK Based Employees (via EPG)
- Pension - Aegon
- Passageways/OnBoard contributes 8% of the employee's basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
- Pension - Aegon
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
AI Use:
To ensure a fair and authentic assessment, the use of generative AI tools, real-time AI interview assistants, or third-party assistance is strictly prohibited during all stages of the interview process. Please note that all interviews will be recorded and securely stored for evaluation and training purposes. By applying for this position, you consent to these terms. If you require a reasonable accommodation due to a disability, please contact peopleops@passageways.com.
Ready to apply?
Apply to OnBoard
Title: Sales Development Representative
Function: Sales
Reports to: Manager, Sales Development
Location: United Kingdom - Remote
Position Summary:
As a Sales Development Representative (SDR), you will be responsible for developing demand for the company's products and solutions. In this role, you will establish relationships with prospective customers to create a viable sales pipeline through marketing lead generation campaigns and direct outreach. You will play an integral part in conveying the value of the platform to potential clients, directly impacting the company's future success. Additionally, this role offers opportunities for growth and professional development both within and beyond the department.
Key Responsibilities:
Lead Qualification: Identify, engage, and qualify leads from various marketing channels (e.g., website, conferences, etc.) and ensure they align with the company’s solutions.
- Conduct direct outreach to engage new leads while prospecting into a technical audience, applying a deep understanding of the B2B sales cycle, and effectively handling objections.
- Analyze lead generation trends and optimize outreach efforts based on feedback and performance metrics.
- Utilize phone, email, and social selling techniques to connect with key decision-makers, delivering compelling value propositions tailored to their needs.
Sales & Marketing Collaboration: Serve as a liaison between marketing and sales, actively engaging in marketing campaigns, analyzing trends, and collaborating with Account Executives to nurture key prospects and facilitate a seamless transition from prospecting to closing.
Quota Achievement: Engage new leads through direct outreach while developing a broader understanding of the B2B sales cycle, including prospecting into a technical audience and handling objections. Required to consistently meet or exceed assigned quotas for Booked Meetings and Sales Accepted Leads (SALs) contributing to overall revenue growth.
Pipeline & Performance Tracking: Consistently track and report key sales development metrics, including conversion rates, meeting attendance, and engagement trends.
Tools & Technology Usage: Use a variety of sales tools (SalesForce, etc.) to maintain and record detailed and accurate records of customer interactions and pipeline.
Gain experience in a fast-paced culture with corporate exposure while contributing to marketing strategies and developing professionally. Proactively seeks knowledge and stays informed about industry trends and innovations.
Skills & Experience Needed:
- Bachelor's Degree Required and/or
- Minimum 1+ years of proven sales development experience (exceeding quota) or customer-facing role engaging prospects while demonstrating strong communication, adaptability, and professionalism.
- Minimum 1+ years working within a CRM system (Salesforce experience preferred).
- Develop and deliver compelling outreach through strong communication skills, while confidently speaking in front of an audience and handling objections effectively.
- Strong organizational and time management abilities, with a disciplined approach to prospecting and follow-ups.
- Ability to thrive in a fast-paced, team-oriented environment while maintaining a high level of self-motivation and discipline.
- Comfortable speaking in front of an audience, whether in team meetings, client presentations, or sales pitches.
- Demonstrate a growth mindset, adaptability, and a commitment to continuous learning, with a willingness to learn and be coached.
Competencies:
Accountability
Adaptability
Applied Learning
AI Curiosity & Innovation
Business Acumen
Collaboration
Customer Focus
Dealing w/Ambiguity
Decision Making
Driving for Results
Initiating Action
Planning and Organizing
Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- US Based Employees
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
- Paid Time Off (PTO)/Holiday
- CAN Based Employees
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- AUS Based employees
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- UK Based Employees (via EPG)
- Pension - Aegon
- Passageways/OnBoard contributes 8% of the employee's basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
- Pension - Aegon
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
AI Use:
To ensure a fair and authentic assessment, the use of generative AI tools, real-time AI interview assistants, or third-party assistance is strictly prohibited during all stages of the interview process. Please note that all interviews will be recorded and securely stored for evaluation and training purposes. By applying for this position, you consent to these terms. If you require a reasonable accommodation due to a disability, please contact peopleops@passageways.com.
Ready to apply?
Apply to OnBoard
Title: Account Executive
Date: 4.2026
Function: Sales
Reports to: Director of Sales
Location: United Kingdom - Remote
Position Summary:
The Account Executive is responsible for owning, managing, and driving the full sales cycle from the first contact through closing new sales. This position will target C-Suite and Board level executives across key industry verticals to grow our cloud-based meeting management software solution for the EMEA region across all verticals including but not limited to: non-profits, education, healthcare, technology, financial institutions.
Key Responsibilities:
- Identify and qualify high-value sales opportunities through cold-call prospecting, networking, trade shows, and lead follow up. Convert all leads into opportunities.
- Manage inbound and outbound prospects in a full cycle capacity, from lead to close within our SMB, Mid-Market, and Enterprise segments
- Mentored SDR partners on discovery tactics and objection handling to improve lead-to-opportunity conversion rates
- Present our technology to prospective clients in person or remotely by whatever means is necessary. This may include in-person demonstrations, phone calls or Zoom presentations.
- Actively own and maintain a sales pipeline while using a consultive selling methodology to leverage the strengths of OnBoard to accelerate decision making by Economic Buyers.
- Remain in frequent contact with customers to understand their needs and ensure a long-term stable customer base.
- Use OnBoard systems to organize, track and maintain both prospect and customer records. Diligently log all activity and maintain clean data hygiene and accurate forecasting across all opportunities.
- Work with Customer Success to ensure that new customers have a smooth onboarding process and become long-term partners of OnBoard.
- Engage with the Product and Marketing teams to validate product strategy and serve as a thought partner based on your discovery in customer conversations.
Skills and Experience Needed:
- Bachelor’s degree
- 4-6 years of success and quota attainment in B2B software sales or software lead generation. Strong business acumen and experience driving deals forward.
- Demonstrated resiliency and personal drive to attain quota.
- Excellent oral and written communication skills, ability to present effectively.
- Previous experience of selling to C-suite Directors and Executives is a plus.
- Proficient with MS Office product suites. Skilled in conducting presentations online or in person.
- Experience using Salesforce.com, is a plus, but not required.
- Experience working with higher education institutions, healthcare organizations, or financial institutions a plus.
- Familiarity with Board and Compliance applications is a bonus.
- Familiarity with formal sales methodologies is a plus.
Competencies:
Accountability
Adaptability
Business Acumen
Collaboration
Customer Focus
Dealing w/Ambiguity
Decision Making
Driving for Results
Initiating Action
Planning & Organizing
Technical Professional/Skills and Knowledge
AI Adoption
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- US Based Employees
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
- Paid Time Off (PTO)/Holiday
- CAN Based Employees
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- AUS Based employees
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- UK Based Employees (via EPG)
- Pension - Aegon
- Passageways/OnBoard contributes 8% of the employee's basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
- Pension - Aegon
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
AI Use:
To ensure a fair and authentic assessment, the use of generative AI tools, real-time AI interview assistants, or third-party assistance is strictly prohibited during all stages of the interview process. Please note that all interviews will be recorded and securely stored for evaluation and training purposes. By applying for this position, you consent to these terms. If you require a reasonable accommodation due to a disability, please contact peopleops@passageways.com.
Ready to apply?
Apply to OnBoard
Title: Senior Software Engineer, eScribe - AI
Date: 3.2026
Function: Engineering
Reports to: Director, Engineering
Position Summary:
The Senior Software Engineer will be a key member of our engineering team, responsible for designing, developing, and maintaining critical software applications. Leveraging your extensive experience, you will play a lead role in shaping our technology stack, solving complex challenges, and mentoring junior engineers. This role embraces AI-assisted development practices and contributing to AI-powered product features, helping accelerate delivery and elevate code quality across the team. This role is ideal for an accomplished engineer looking for a dynamic and collaborative environment.
Key Responsibilities:
- Lead the design, implementation, and maintenance of high-quality software applications and features.
- Take ownership of complex projects, providing technical leadership, guidance, and mentorship to junior team members.
- Influence and contribute to architectural decisions, ensuring scalability, performance, and maintainability of software systems.
- Write reusable code, build libraries for future use, conduct code reviews, ensure code quality, and enforce coding standards.
- Set and uphold coding standards, best practices, and guidelines while conducting code reviews to ensure top-notch code quality.
- Analyze and resolve complex technical issues, optimizing code and improving system performance.
- Collaborate effectively with cross-functional teams, including product managers, designers, and fellow engineers, to deliver innovative software solutions.
- Develop comprehensive test plans and execute testing to ensure the reliability and robustness of software.
- Create and maintain technical documentation, including architecture diagrams, API specifications, and best practices.
- Actively participate in agile development processes, including sprint planning, stand-up meetings, and retrospectives.
- Adopt and leverage AI-assisted development tools (e.g., Claude Code, PlayerZero) to improve personal productivity, accelerate development velocity, and enhance code quality.
- Contribute to the development of AI-powered features, working alongside senior engineers to help integrate AI capabilities into software solutions.
Skills and Experience Needed:
- Bachelor's degree in Computer Science, Software Engineering, or a related field, preferred.
- 7-10 years of professional software development experience, with a strong track record of software design and architecture.
- 3-5 years of experience building and maintaining Vue.JS (or similar e.g., React, Angular 2+, etc.) applications
- 3-5 years of experience developing web applications with C# and .NET Core.
- 3+ years of experience with RESTful design patterns and microservices architecture; including high-scale cloud mechanisms like event hubs, messaging systems, and data lakes.
- Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly.
- Experience working in a high transaction, high security environment where SOC2, ISO27001 compliance is required.
- Strong proficiency in CI/CD pipelines, git workflow, etc.; ideally in Azure DevOps.
- Strong CSS/JS development and testing abilities.
- Demonstrated leadership experience in software development projects.
- Extensive experience with agile development methodologies and DevOps practices.
- Experience with or strong interest in AI-assisted development tools such as Claude Code or PlayerZero; demonstrated ability to leverage these tools to improve productivity and code quality.
- Familiarity with AI/ML APIs (e.g., Anthropic Claude API, OpenAI) and their integration into software applications is a plus.
Competencies
Accountability
Adaptability
Applied Learning
Business Acumen
Dealing w/Ambiguity
Collaboration
Customer Focus
Decision Making
Driving for Results
Initiating Action
Creating an Inclusive Environment
Technical/Professional Skills and Knowledge
AI Adoption
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- US Based Employees
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
- Paid Time Off (PTO)/Holiday
- CAN Based Employees
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- AUS Based employees
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- UK Based Employees (via EPG)
- Pension - Aegon
- Passageways/OnBoard contributes 8% of the employee's basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
- Pension - Aegon
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
AI Use:
To ensure a fair and authentic assessment, the use of generative AI tools, real-time AI interview assistants, or third-party assistance is strictly prohibited during all stages of the interview process. Please note that all interviews will be recorded and securely stored for evaluation and training purposes. By applying for this position, you consent to these terms. If you require a reasonable accommodation due to a disability, please contact peopleops@passageways.com.
Ready to apply?
Apply to OnBoard
Title: Principal Software Engineer
Date: 2026.03
Function: Engineering
Reports to: Director, Engineering
Position Summary
The Principal Software Engineer will play a critical role in designing, developing, and implementing high-quality software solutions. This position is responsible for the development of next-generation SaaS applications - including AI-powered and agentic experiences - as well as providing technical leadership for long-range investments and planning. The Principal Software Engineer has a passion for building maintainable, scalable, and beautiful applications, with heavy emphasis on optimizing user experience, solving problems, and delighting customers and business stakeholders. The Principal Software Engineer must be able to break down complex problems and design elegant, easy-to-maintain solutions that are resilient and robust. Additionally, this role provides technical leadership, mentorship, and guidance to the engineering team, while driving innovation in AI-assisted development practices and ensuring established best practices are followed.
Critically, this role involves AI/ML integration including semantic search, RAG (Retrieval-Augmented Generation) frameworks, vector database architectures, LLM operations, orchestration patterns, and AI tooling integration. We recognize that exceptional engineers may have depth in some areas and breadth in others - experience across these areas is strongly desired but not required. We value engineers who have experience learning and leading the adoption of emerging technologies.
Key Responsibilities
- Lead the design, development, and implementation of complex software systems and solutions including advanced AI-powered capabilities such as semantic search systems, vector databases, RAG-based architectures, and LLM orchestration patterns.
- Translate business requirements into a well-formed technical design and help bring that design to life with the team, in an iterative fashion.
- Collaborate with cross-functional teams to define project goals, scope, and timelines as well as translate business requirements into scalable and robust software designs.
- Mentor and coach team members, fostering their professional growth and promoting a culture of knowledge sharing and continuous learning.
- Write reusable code, build libraries for future use, conduct code reviews, ensure code quality, and enforce coding standards.
- Champion the adoption of AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Codex) to accelerate development velocity and code quality.
- Build "golden pathways" and developer experience tooling that scales engineering capability across the organization.
- Drive technical innovation and identify opportunities for process improvements and optimization.
- Champion architectural integrity alongside an iterative, gated delivery approach
- Stay up to date with emerging technologies and industry trends and evaluate their potential impact on our software solutions.
Skills and Experience Needed
- Bachelor's Degree in software engineering, computer science, information technology, or commensurate experience.
- 10+ years proven experience in SaaS development, primarily developing user-facing production features on a modern web stack.
- 5-7 years' experience developing web applications with C# and .NET Core.
- 5+ years' experience with RESTful design patterns and microservices architecture; including high-scale cloud mechanisms like event hubs, messaging systems, and data lakes.
- 1+ years’ experience with AI-powered development tools (Claude, GitHub Copilot, Cursor, or similar) with demonstrated track record of leveraging AI assistants to accelerate development velocity and code quality.
- Experienced in one or more AI/ML areas: semantic search, vector databases, RAG frameworks, LLM orchestration, prompt engineering, or AI tooling development.
- Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly.
- Experience working in a high transaction, high security environment where SOC2, ISO27001 compliance is required.
- Strong proficiency in CI/CD pipelines, git workflow, etc.; ideally in Azure DevOps.
- Mastery of agile development methodologies and DevOps practices.
- Demonstrated technical leadership experience in software development projects.
Competencies
- Accountability
- Adaptability
- Applied Learning
- Business Acumen
- Customer Focus
- Dealing w/Ambiguity
- Driving for Results
- Initiating Action
- Operational Decision Making
- Technical/Professional Skills and Knowledge
- AI Adoption
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
- Fully remote work with company provided equipment (laptop, software, etc.)
- Employment with a growing, casual, fun, philanthropic minded company
- US Based Employees
- Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
- An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
- Medical Flexible Spending Accounts available.
- Dependent Care Flexible Spending Accounts available.
- Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
- Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
- 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
- Paid Time Off (PTO)/Holiday
- CAN Based Employees
- Employer paid Life and Accidental Death Insurance
- Contribution to Health Care Spending Account
- Dependent Life Insurance
- Optional Life Insurance
- LTD Insurance
- Drug and Paramedical Coverage
- Dental Insurance
- Vision Insurance
- EAP
- AUS Based employees
- Superannuation rate of 12%
- Monthly stipend of $400 AUD to purchase private medical insurance
- UK Based Employees (via EPG)
- Pension - Aegon
- Passageways/OnBoard contributes 8% of the employee's basic salary
- Employees can contribute up to 100% of salary subject to max limits
- Enrolled from Day 1 of employment
- Private Medical Insurance
- Life Assurance
- Income Protection
- Critical Illness
- Employee Assistance Programme
- Serious Illness Benefit
- Help@Hand
- Cashplan
- Pension - Aegon
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
AI Use:
To ensure a fair and authentic assessment, the use of generative AI tools, real-time AI interview assistants, or third-party assistance is strictly prohibited during all stages of the interview process. Please note that all interviews will be recorded and securely stored for evaluation and training purposes. By applying for this position, you consent to these terms. If you require a reasonable accommodation due to a disability, please contact peopleops@passageways.com.
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