About Omada Health

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We are a virtual-first chronic care provider empowering people to achieve lasting health improvements in weight health, diabetes, hypertension, and musculoskeletal care while reducing costs for employers and health plans.

Job Overview

The Senior Director, Jumbo & Enterprise Employer Sales is a senior-level leader responsible for shaping and executing Omada’s national new business growth strategy within the largest and most complex employer segments. This leader heads a strategic sales team accountable for driving revenue through Fortune 500 and large enterprise employers, and for leading the team responsible for the entire enterprise acquisition lifecycle from pipeline development to contracting.

As a department leader within the Employer Sales function, this role translates broad business goals into clear enterprise sales priorities and operating plans. The Senior Director ensures consistent execution, operational excellence, and market impact across a high-performing team. This role actively partners with executive leadership to advise on long-range strategic direction, inform product and marketing alignment, and represent Omada externally with employers, health plans, PBMs, and national consulting firms.

This position reports to the VP, Employer Sales.

Your Impact

Deliver Results

• Accountable for all execution and operational results related to new business growth in Jumbo and Enterprise segments.
• Develops and drives near-term strategic priorities for enterprise sales, ensuring alignment to corporate objectives and growth ambitions.
• Provides business intelligence and recommendations to executive leadership to influence broader commercial strategy and expansion opportunities.
• Owns accurate forecasting, pipeline integrity, and operational rigor across the national jumbo and enterprise sales organization.

Act Boldly

• Translates abstract growth objectives into executable national sales strategies with an emphasis on measurable results, team accountability, and enterprise impact.
• Provides decisive leadership and strategic direction when navigating complex negotiations, ambiguous deal structures, or evolving market conditions.
• Champions innovation in sales process design, incentive structures, and go-to-market enablement for large enterprise customers.

Seek Context

• Possesses deep understanding of industry dynamics including employer benefits trends, competitive landscape, and health plan contracting frameworks.
• Anticipates market shifts and regulatory or competitive factors influencing enterprise employer purchasing behavior.
• Influences product and marketing teams to ensure Omada’s value proposition is relevant, differentiated, and responsive to market demand.

Succeed Together

• Partners with other department and function leaders marketing, channel sales, clinical, and product to ensure strategic alignment and organizational success.
• Represents Omada externally with C-suite stakeholders at national employers, consultants, and health plans, cultivating trust-based partnerships that drive scale.
• Leads and develops a team of exceptional sales professionals, fostering a culture of accountability, collaboration, and growth.

Cultivate Trust

• Builds trust across all levels approachable, transparent, and open to feedback from peers, team members, and executives alike.
• Invests in people’s development, mentoring future leaders while establishing a culture grounded in integrity, shared success, and mutual respect.

Remember Why We’re Here

• Consistently inspires others by demonstrating deep commitment to Omada’s mission and values.
• Embodies a growth mindset, perseverance, and purpose-driven leadership motivating teams to deliver outcomes that improve health at scale.
  
  

Responsibilities Summary

• Lead the national new business team focused on Jumbo and Enterprise employer growth, achieving and exceeding revenue goals.
• Translate Omada’s strategic direction into actionable enterprise sales plans, pipeline priorities, and defined operational metrics.
• Build Omada’s prominence and credibility among national consultants, PBMs, and health plan partners.
• Partner with executive leadership on long-term strategies that position Omada as a leading chronic care and digital health partner to Fortune 500 organizations.
• Oversee enterprise sales forecasting, compensation design, and territory/advisor planning.
• Serve as a senior voice of the customer, representing enterprise client insights to refine Omada’s GTM, product strategy, and competitive roadmap.
• Continually elevate sales skills, processes, and SOPs across the team to drive predictability and results.
  
  

Qualifications

• 10–15 years’ experience leading enterprise sales or business development teams within healthcare, digital health, or benefits ecosystem.
• Demonstrated success engaging C-suite executives at Fortune 500 employer accounts and national consulting firms.
• Deep understanding of employer benefits strategy, purchasing frameworks, and health plan distribution networks.
• Strong strategic and analytical acumen able to balance long-term planning with operational execution.
• Track record of leading teams to deliver consistent quota overachievement.
• Exceptional communication, negotiation, and stakeholder management skills.
• BA/BS required; MBA or advanced degree preferred.
  
  

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. 
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of compensation ranges for this role in the following geographies:

California, New York State and Washington State Ranges: $418,040 - $472,600, Colorado Compensation Ranges: $408,560 - $460,700.

Range is indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Base salary is approximately 49% - 58% of total compensation range. This role is also eligible for equity grants. The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  

Job overview:

We are growing fast, and we’re looking for a Customer Success Manager to help us onboard, implement, and manage our Enterprise customers. 

The Customer Success Manager will own the relationships between Omada and a book of our Enterprise customers. This includes project managing implementation, owning the relationship with these customers, managing renewals and driving upsells. The CSM has visibility into the entire company, and works alongside our Sales, Data, Marketing, IT, Operations, Clinical, and Product teams to serve our client partners. The ideal candidate will also help develop best practices and be open to other responsibilities and projects. We’re a very collaborative and hands-on team!

Role overview

• Enterprise Customer Success Manager owning a portfolio of Omada’s largest, most complex customers from implementation through renewal and expansion.
• ​Builds long‑term, trust‑based partnerships that mitigate churn risk and uncover scalable growth opportunities across owned accounts.
• Serves as primary point of contact for operational, director, and executive stakeholders at enterprise clients.
• Collaborates closely with Sales, Data, Marketing, IT, Operations, Clinical, and Product to deliver measurable outcomes and high satisfaction.
• Positions Omada as an evidence‑based, innovative thought leader with customers.

Key responsibilities

• Own implementation and onboarding, including project‑managing technical integrations with internal and client teams.
• Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
• Develop and execute strategic account and BoB plans, including growth and expansion strategies.
• Use data, analytics, and industry insights to communicate value, deliver QBRs, and influence client decisions.
• Identify and execute on upsell, cross‑sell, and multi‑product expansion opportunities while proactively managing retention and churn risk.
• Lead cross‑functional collaboration and CX process‑improvement efforts to solve complex customer challenges
• Cultivate partnership opportunities (speaking engagements, testimonials, pilots, claims/ROI analyses) and travel to client sites ~1x per quarter.

Experience and qualifications

• Bachelor’s degree and 6+ years of relevant professional experience.
• ​Proven experience owning post‑sales implementation in collaboration with technical teams.
• Background working with organizations ranging from startups to Fortune 50 enterprises.
• ​Experience in field sales or account management focused on upsell, cross‑sell, and renewals.
• ​Demonstrated success managing complex projects and using data to tell stories and drive decisions.
• ​High proficiency with Salesforce, Excel, PowerPoint, and Google Suite.
• Bonus: Experience with large enterprises and understanding of chronic disease prevention, US healthcare, digital health, and startup environments.

Skills and attributes

• Proven strategic account leader with proactive, solution‑oriented salesmanship and consultative approach.
• Strong relationship builder with high emotional intelligence, executive presence, and excellent communication and presentation skills.
• Ability to understand complex commercial relationships and advocate for the collective voice of the customer internally.
• ​In‑depth knowledge of healthcare analytics and data, with strong ability to tell a story with data.
• Highly organized, strong judgment and prioritization, and comfort leading cross‑functional workstreams.
• Collaborative team player who contributes to CX thought leadership and process improvement.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. 
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of compensation ranges for this role in the following geographies:

California, New York State and Washington State Ranges: $152,360 - $183,000, Colorado Compensation Ranges: $147,040 - $176,300.

Range is indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Base salary is approximately 78% - 84% of total compensation range. This role is also eligible for equity grants. The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

Please click here for more information on our Candidate Privacy Notice.