OLLY
WE’RE HERE TO BRING DELIGHT TO THE WORLD OF NUTRITION
OLLY is a fast-growing company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and plant-based protein. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to join our ambitious bunch.
We hope you’ll indulge us as we toot our own horn a little. We currently have over 40 products sold nationwide at retailers including Target, CVS, Safeway, Walmart and many more. We got off to a fast start and have already been recognized as a successful, transformational brand in both the supplement and nutrition categories. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future.
OK, one last tidbit or two - in 2019 we joined our friends over at Unilever to help us grow OLLY into a global brand. We are also a B-Corp, so doing social good is built into our DNA and we're headquartered in the heart of San Francisco with a culture that reflects the friendly, optimistic and health-minded values of the brand. Our goal is to build a uniquely special company and brand that will make us all proud!
Equal Employment Opportunity
OLLY is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, and for employees working in California, ancestry, ethnicity, gender identity and expression, sexual orientation, marital status, protected medical condition, or any other protected status in accordance with all applicable federal, state and local laws.
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THE ROLE: CUSTOMER SERVICE REPRESENTATIVE
KEY RESPONSIBILITIES
- Provide world-class service to OLLY’s customers. Efficient and comprehensive communication with customer/retailers regarding
- inquiries, problem resolutions, etc.
- Support and work cross functionally with Sales team, Finance and rest of Olly’s supply chain
- Process and efficiently manage full cycle of customer orders through EDI and Microsoft D365 (ERP). Be able to troubleshoot ad
- hoc issues that arise
- Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment levels for customer orders
- Assist with customer and item data setup
- Assist with Bills of Materials, managing UPCs creations, complete customer specific datahubs (Salsify).
- Work with the S&OP Manager on identifying orders at risk for “cuts” and manage allocations. Monitor open orders, available
- inventory, aged inventory regularly and as dictated by business needs
- Facilitate new customer onboarding by completing “new item” requests, obtaining Routing Guides, and providing timely updates
- and reports
- Pull together metrics and appropriate KPIs to be able to track customer service related performance
CAPABILITIES + SKILLS REQUIRED
- 1-5 years experience in customer service, CPG experience preferred, inventory management preferred
- Strong business acumen and a basic understanding of warehouse, inventory and logistics
- Proactive problem-solving approach: ability to anticipate problems before they occur and take initiative to identify and solve
- problems when they occur
- Transparent, open/honest communicator – great listener who can read between the lines
- Fast learner, can react to changing environment, strong communication and organization
- Strong excel skills and math skills
- Highly organized, detailed oriented, and self-motivated
THE DETAILS
LOCATION: Remote, USA
HOURS: Full Time (40 hours a week), 5 months, Contract
MANAGER: Customer Service Manager
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants. This position's home company is OLLY.
THE ROLE: SR. ASSOCIATE, QUALITY ASSURANCE
The Sr. Associate, Quality Assurance is responsible for supporting and strengthening OLLY’s quality systems across finished goods, suppliers, co‑manufacturers, co‑packers, and internal cross‑functional partners. This role provides hands‑on quality oversight for documentation, change controls, deviations, product release support, quality records, and day‑to‑day GMP compliance activities.
This position is designed for a proactive, detail‑oriented quality professional who can work independently, apply sound risk‑based judgment, identify and appropriately escalate compliance concerns, and help drive continuous improvement as OLLY scales. The ideal candidate brings strong attention to detail, practical GMP experience, and the ability to partner effectively with Operations, Supply Chain, R&D, Regulatory Affairs, Supplier Quality, and external manufacturing partners.
KEY RESPONSIBILITIES
Quality Systems & GMP Documentation
- Manage the routing, review, approval, issuance, and periodic updates of GMP‑controlled documents, including SOPs, work instructions, forms, quality manuals, and supporting records.
- Author, revise, and review quality documentation to ensure alignment with OLLY requirements, applicable regulations, and current business processes.
- Support document control practices to maintain accurate, inspection‑ready records and ensure appropriate version control, traceability, and retention.
- Identify opportunities to simplify, strengthen, and standardize quality processes while maintaining compliance with internal and regulatory expectations.
Change Control, Deviations & CAPA Support
- Facilitate change control records from initiation through implementation, including impact assessment, cross‑functional review, approval tracking, and closure verification.
- Create, review, and/or approve deviations and quality events, as needed, to support daily operations and ensure timely documentation of nonconformances.
- Partner with internal stakeholders and external manufacturing partners to support root cause analysis, corrective and preventive actions (CAPA), and effectiveness checks.
- Track quality events and trends to help identify recurring issues, compliance risks, and opportunities for CAPA or process improvement.
Supplier, Co‑Manufacturer & Product Quality Support
- Support quality oversight of suppliers, co‑manufacturers, and co‑packers to ensure products and materials meet OLLY specifications, GMP requirements, and quality expectations.
- Review and support disposition of inventory by confirming COAs against approved specifications and ensuring holds, releases, and inventory status updates are accurately reflected in the ERP system.
- Coordinate material disposition forms, quality holds, releases, and related documentation with Operations, Supply Chain, Supplier Quality, and external partners.
- Maintain and update finished‑goods QA manuals, packaging instructions, and other product‑specific quality documents.
- Support complaint investigations in partnership with Supplier Quality and cross‑functional teams, including documentation review, trend monitoring, and escalation of potential product quality issues.
Operational Quality Execution
- Support daily quality operations to ensure timely execution of QA deliverables for product release, documentation, samples, quality records, and certification programs.
- Assist with the collection, review, organization, and maintenance of documentation and samples required for product certifications, customer requests, audits, and regulatory support.
- Maintain quality databases, trackers, and shared records to support accurate reporting, traceability, and inspection readiness.
- Provide practical quality guidance to business partners while balancing compliance requirements, business needs, and risk‑based decision‑making.
Cross‑Functional Collaboration & Continuous Improvement
- Partner with R&D, Regulatory Affairs, Supply Chain, Operations, Supplier Quality, and external partners to maintain product specifications and ensure timely completion of QA activities.
- Communicate quality requirements, risks, decisions, and next steps clearly to stakeholders at all levels.
- Participate in cross‑functional problem‑solving and process‑improvement initiatives to strengthen quality systems and reduce recurring issues.
- Contribute to a strong quality culture by demonstrating ownership, accountability, collaboration, and continuous improvement.
CAPABILITIES + SKILLS REQUIRED
- 3–5 years of Quality Assurance experience in a dietary supplement, food, consumer health, pharmaceutical, or other GMP‑regulated manufacturing environment; dietary supplement experience strongly preferred.
- Working knowledge of 21 CFR Part 111 and/or 21 CFR Part 117, with familiarity in GMP, food safety, quality systems, and documentation control expectations.
- Bachelor’s degree in Biology, Nutrition, Food Science, Regulatory Science, Chemistry, Microbiology, or a closely related science discipline; equivalent relevant experience may be considered.
- Experience supporting or managing controlled documents, deviations, change controls, CAPA activities, product release support, COA/specification review, or quality records.
- Ability to work independently, manage multiple priorities, meet deadlines, and follow through on open actions with minimal supervision.
- Strong written and verbal communication skills, including the ability to write clear quality documentation and communicate quality decisions effectively.
- Strong computer skills, including Microsoft Word, Excel, PowerPoint, databases, and enterprise systems; ERP or quality management system experience preferred.
- Strong attention to detail, organizational skills, critical thinking, and problem‑solving abilities.
PREFERRED QUALIFICATIONS
- Experience working with external manufacturers, co‑packers, suppliers, contract laboratories, or third‑party logistics partners.
- Experience with inventory disposition, quality holds/releases, product specifications, packaging instructions, finished‑goods documentation, or certification documentation.
- Experience using ERP, PLM, document control, or electronic quality management systems.
- Exposure to internal audits, supplier quality, complaint investigations, trend reporting, or inspection‑readiness activities.
- Comfort working in a fast‑paced, growth‑oriented environment with evolving processes and cross‑functional priorities.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen with a member of our Talent team
- Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
- Round 2: 2-3 conversations with team or cross functional Ollies
- Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Senior Quality Compliance Manager
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants. This position's home company is OLLY.
THE ROLE: VP QA/RA
The Vice President of Quality Assurance & Regulatory Affairs (VP QA/RA) is a key member of the VMS Co-Op leadership team, entrusted with providing direction and oversight for all quality assurance and regulatory affairs functions while monitoring the legal and regulatory landscapes to provide insights on existing, new, and emerging regulations. This executive will serve as the company's expert on dietary supplement regulations, ensuring all products meet or exceed internal standards and regulatory compliance. Reporting directly to the CEO, the VP QA/RA will lead the QA/RA department, providing strategic direction, coaching, and mentorship to team members, and partnering with cross-functional leaders to drive business growth while fostering a culture of quality. The role is pivotal in safeguarding the brands, enabling speed to market, and maintaining competitive product claims within regulated industry segments. This position requires exceptional leadership, technical expertise, and the ability to influence at all levels within the company and with external partners.
KEY RESPONSIBILITIES
- Serve as a member of the leadership team, providing direction, advice, and insights into quality and regulatory compliance in all leadership forums.
- Lead and implement QA/RA strategies, policies, and objectives in alignment with company plans while driving growth ambition.
- Develop and implement quality management systems in accordance with FDA guidelines, Unilever standards and industry’s best practices
- Lead RA activities to ensure regulatory compliance for existing products and new launches, which include ingredient review, label and supplement facts panel review, claims substantiation, product certification, and marketing asset review.
- Partner with Product, Supply chain, and other functions to ensure timely regulatory deliveries and end-to-end compliance.
- Build and manage a high performing QA and RA teams, and scale resources and capabilities to meet business demand.
- Represent the organization during audits, inspections, and regulatory meetings, providing leadership and expertise
- Collaborate cross-functionally to support innovation, supplier management, risk assessment, and product disposition, ensuring regulatory compliance throughout.
- Represent the organization during audits, inspections, and regulatory meetings, providing leadership and expertise.
- Participate in external policy and advocacy to create, grow, and protect the business.
- Develop and maintain a supplier qualification and monitoring program supported by comprehensive quality agreements.
- Ensure we distribute compliant products that deliver on our brand promise and meet consumer expectations
- Stays current on FDA and Industry compliance standards, legislation, and trends, and recommends actions to ensure ongoing compliance and audit readiness
- Rely on data and metrics to drive continuous improvements
CAPABILITIES + SKILLS REQUIRED
- 15 - 20+ years of quality leadership experience in an FDA regulated industry (Dietary Supplement experience is required)
- Bachelor’s degree in chemistry, Biology, or related science field. Advanced degree strongly preferred
- Extensive working knowledge of GMPs under 21 CFR Part 101, 110, 111, and 117 (Dietary Supplement regulatory experience is required)
- Prior experience in managing gummy qualifications and quality operations in a production setting is required
- Prior experience in supporting RA review activities related to ingredients, claims, and certifications
- Hands-on experience in hosting and managing regulatory audits and follow-ups
- Strong verbal and written communication skills with the ability to influence a culture of Quality
- Ability to lead and motivate high-performing teams, delegate tasks effectively, and foster collaboration
- Strong analytical, strategic thinking, and problem-solving skills, with the ability to manage priorities in a fast-paced environment
- Experience in developing and implementing QMS programs and regulatory frameworks that support organizational growth, innovation, and compliance
- Advanced knowledge of risk management principles, root cause analysis, and corrective and preventive action processes (CAPA).
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen with a member of our Talent team
- Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
- Round 2: 2-3 conversations with team or cross functional Ollies
- Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: CEO
TRAVEL: Up to 30% or as needed
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
The base pay range for this position is $248,220-$303,380.00. For this remote role, compensation is determined based on geographic location and experience, and the final offer will reflect these factors within the posted range.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the VMS Co-Op, a group of high-growth brands in the Vitamins, Minerals, and Supplements (VMS) category, including OLLY and SmartyPants. This role's home company will be based within OLLY.
ABOUT YOU
You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast–paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement.
Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations.
THE ROLE: TECHNICAL SERVICE MANAGER
Reporting to the Technical Services Director, the Technical Services Manager supports the execution and continuous improvement of VMS Co-Op manufacturing processes (with an initial focus on gummy production). You will lead technical initiatives across scale-up, process optimization, troubleshooting, change control, and technical transfers—ensuring products meet quality, safety, and regulatory requirements and that technical learnings are translated into repeatable best practices .
You are a technically strong people leader with a bias for action and a passion for building scalable, compliant manufacturing processes. You thrive in fast-paced environments, partner effectively across Quality, R&D, Supply Chain,and Commercial teams, and are known for structured problem solving and clear communication. You enjoy being close to the work—supporting day-to-day execution—while also improving systems, standards, and capabilities.
THE CANDIDATE
You are technically proficient and are great at forging strong relationships with internal and external partners. You like to own your projects and want to deliver them proudly at the finish line on brief and within budget. You’re confident in your skills and use them with enthusiasm to encourage others to see your vision. You like to solve problems and you want to work as an integral part of a team that makes great things happen. .
KEY RESPONSIBILITIES
Process & production support: Provide day-to-day technical support for gummy manufacturing operations, helping toensure safe, efficient execution and adherence to specifications.
Troubleshooting & problem solving: Lead structured investigations of process deviations, yield losses, and qualityissues; identify root causes and implement corrective and preventive actions (CAPA) in partnership with Operations andQuality.
Scale-up & technical transfers: Support pilot-to-production scale-up, verification/validation activities, and technicaltransfers; document learnings and ensure handoffs enable reliable execution.
Process optimization: Identify and execute opportunities to improve critical process parameters, throughput, consistency,and cost; support savings and continuous improvement programs.
Quality & compliance: Partner with Quality to develop and maintain in-process controls, procedures, and documentationto meet internal standards and applicable regulations.
Change management: Support change control for formulations, materials, equipment, and process changes; assesstechnical risk and ensure changes are appropriately evaluated, documented, and communicated.
Cross-functional collaboration: Work closely with R&D, Quality, Supply Chain, and Commercial teams to align technicalrequirements with business goals and timelines.
Capability building: Train and coach operators and technical staff on process understanding, standard work, andproblem-solving tools; contribute to a culture of continuous improvement.
Data & reporting: Track key process and technical performance metrics; create clear summaries and recommendationsfor leadership and cross-functional partners.
QUALIFICATIONS
- Bachelor’s degree in Chemical Engineering, Food Science, Chemistry, or related technical field
- Experience supporting new line start-ups, commissioning/qualification, or rapid scale-up in a high-growth environment.
- Experience with technical documentation such as process specifications, control plans, SOPs, work instructions, andvalidation protocols.
- Familiarity with sensory, texture, and stability considerations in gummy products
CAPABILITIES + SKILLS REQUIRED
- At least 5 years of applicable experience in food, nutraceutical, or consumer packaged goods manufacturing (or closelyrelated industry).
- Hands-on technical knowledge of gummy (or similar confection/gel-based) manufacturing processes, includingequipment, unit operations, and critical processing parameters.
- Demonstrated ability to lead projects and deliver results within a defined technical scope; comfortable leading cross-functional problem solving.
- Working knowledge of GMPs, food safety/quality systems, and regulatory expectations relevant to nutraceutical/foodmanufacturing.
- Strong analytical skills and structured problem-solving approach (e.g., DMAIC/PDCA, root cause analysis, statisticalthinking).
- Strong data-driven problem-solving and troubleshooting skills, including the use of statistical analysis tools to analyzeprocess performance, variability, and improvement opportunities
- Clear, concise written and verbal communication skills; able to translate technical detail into actionablerecommendations.
- Ability to prioritize independently and manage multiple technical workstreams in a fast-paced environment.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen with a member of our Talent team
- Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
- Round 2: 2-3 conversations with team or cross functional Ollies
- Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Technical Services Director
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
TRAVEL REQUIRED: 20-30%
The base pay range for this position is $108,000-162,000. For this remote role, compensation is determined based on geographic location and experience, and the final offer will reflect these factors within the posted range.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the VMS Co-Op, a group of high-growth brands in the Vitamins, Minerals, and Supplements (VMS) category, including OLLY and SmartyPants. This role's home company will be based within OLLY.
THE ROLE: SENIOR DIRECTOR, SALES AND OPERATIONS PLANNING
Our Sr Director, Sales and Operations Planning will be responsible for the development and execution of the supply chain strategy.Reporting to our Chief Supply Chain Officer, this role will serve as a key leader of our growing Operations team. This position requiressuperior business, negotiation, analytical and problem-solving skills and a demonstrated ability to implement new supplychain techniques and lean/continuous improvement programs.
KEY RESPONSIBILITIES
- Lead the monthly Sales & Operations Planning process delivering cross-functionally aligned, feasible short & long-term demand and supply plans with a goal of ensuring high customer fill rates and retail in-stock levels
- Oversee creation of Consensus demand plan integrating statistical forecasting, market intelligence, Sales insights, promotions, new product launches and channel dynamics.
- Creates a dynamic inventory strategy that balances customer service, working capital requirements and minimize Excess & Obsolescence
- Align financial and operating plans with objective of improved operating and financial results
- Ensure new products launch on-time and on-budget by partnering with Product Development and ProjectManagement
- Drive continuous improvements & coordinate cost savings project
- Develop, own and report on all relevant KPIs for supply chain
- Manage E&O and monthly material disposition for obsolete inventories and budgets to meet accrual targets
- Collaborate with the Health & Wellbeing Collective on key supply chain initiatives
- Create a culture of performance, continuous improvement and collaboration while living by OLLY values
THE CANDIDATE
The ideal candidate is an experienced leader in supply chain management. Someone that thrives in a quickly growing environment with great communication across functions. You're looking for a job where no two days are the same and you want to grow with a company. You like to solve problems, and you want to work as an integral part of a team that makes great things happen.
CAPABILITIES + SKILLS REQUIRED
- 15+ years of progressive experience in supply chain management at a CPG Company
- Proven experience managing a formal S+OP process
- Familiarity with APS like Kinaxis is desirable
- An Excel whiz with excellent analytical skills, plus great written and verbal communication
- Think outside the box and solve problems, and be resourceful with limited resources
- Demonstrates ability to effectively lead the team and influence both internal and external customers /relationships
- Ability to organize work and manage multiple projects and priorities while meeting deadlines in an agile environment
- A true “Team Player” who can work cross-functionally to achieve results in a dynamic growth environment
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen with a member of our Talent team
- Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
- Round 2: 2-3 conversations with team or cross functional Ollies
- Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Chief Supply Chain Officer
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the Wellbeing Collective, an exciting new Global Business Unit within Unilever built with a start-up mindset. In North America these include OLLY, Liquid I.V., SmartyPants, Welly, Onnit and Nutrafol. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.
As part of the Wellbeing Collective (WBC), we have one customer facing account team across OLLY, ONNIT, SmartyPants and Welly. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Being part of the WBC offers the opportunity to represent more brands, and provide one voice to our customers, while also developing best in class capabilities. This is a remarkable group of people who have come together to work across several of the different operating companies.
THE ROLE: CUSTOMER SUPPLY CHAIN MANAGER – CLUB
Reporting to our Senior Manager, Costco will serve as a key contributor within our WBC team and will be an important strategic partner for our Club (Costco, Sam’s Club, BJs) partners. We need someone that is committed to making a positive culture impact and a strong contributor. This individual will help optimize and enhance our customer supply chain support. The WBC operating companies include SmartyPants, Onnit, Welly, and OLLY. Supply excellence is a top priority for us across all 4 businesses and this role will help support the development and execution of our current and future Club Supply Chain strategy.
KEY RESPONSIBILITIES
- Be the go-to Supply Chain expert for all things Club both internally and externally
- Customer Management: Serve as the primary point of contact for Club customers on supply and execution. Build trust and grow relationships to better serve our partners
- Order Fulfillment: Oversee the order fulfillment process, ensuring all goals and targets are met. Address and resolve gaps quickly to ensure on time in full deliveries. Provide weekly reporting and insights specific to each brand and customer
- Inventory Management: Track and analyze inventory levels to ensure product availability and minimize out of stocks. Collaborate with operations teams to manage inventory; collaborate with sales to influence the forecast
- Performance Monitoring: Establish and track key KPIs related to supply chain operations and customer satisfaction. Provide regular reports to the leadership team.
- Best-In-Class Process: Identify opportunities for process optimization and implement best practices to enhance supply chain efficiency and customer service.
- Cross-Functional Collaboration: Work closely with sales, marketing, finance, and operations teams to align supply chain activities with overall business objectives.
CAPABILITIES + SKILLS REQUIRED
- 4-8 years of CPG supply chain management or replenishment experience
- Strong customer-facing experience with club channel (Costco and Sam’s Club preferred)
- Proficient in analyzing supply and order/shipment data sets to provide clear status updates and actionable insights.
- Experience in tracking and reporting KPIs to cross functional groups: (OTIF, compliance, chargebacks).
- Ability to navigate multiple levels of an organization, and explain complex topics to non-expert stakeholders
- Experience managing external customer relationships within supply chain
- Relationship building, ability to lead through collaboration & influence vs. complete ownership
- Results oriented with a strong bias for action, ability to take the lead in developing tools & process
- Great organizational skills with an eye for consistency, quality and order
- Fantastic communication skills - listening, verbal, and written
- Ability to drive action independently and carry out responsibilities accurately and efficiently with minimal direction; enterprising in seeking new opportunities for the business
- Dedication to accountability - you ask questions, learn quickly and find solutions
- You are curious – you possess the drive to always be learning and growing, professionally, and personally
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen and interview with the Hiring Manager
- Round 1: 1-2 conversations with other team members
- Round 2: 1-2 conversations with team or cross-functional partners
- Final Round: Homework*
*Our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote (Greater Seattle Area, WA or Bentonville, AR preferred)
HOURS: full time, exempt (salaried)
MANAGER: Senior Manager, Costco
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
The base pay range for this position is $108, 847 to $133,036. For this remote role, compensation is determined based on geographic location and experience, and the final offer will reflect these factors within the posted range.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance.
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
WHO ARE WE?
We are the Wellbeing Collective, an exciting new Global Business Unit within Unilever built with a start-up mindset. In North America these include OLLY, Liquid I.V., SmartyPants, Welly, Onnit and Nutrafol. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.
As part of the Wellbeing Collective (WBC), we have one customer facing account team across OLLY, ONNIT, SmartyPants and Welly. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Being part of the WBC offers the opportunity to represent more brands, and provide one voice to our customers, while also developing best in class capabilities. This is a remarkable group of people who have come together to work across several of the different operating companies.
THE ROLE: SR ASSOCIATE CATEGORY DEVELOPMENT MANAGER + ANALYST
Reporting to the Senior Manager of Sam’s Club and BJs, with a dotted line to the Category Strategy Senior Director, this person will serve as a key member of our team and will be an important asset to our continued growth. The WC operating companies include SmartyPants, Onnit, Welly, and OLLY. This position will play a key role in Club Strategy category management and analytics by conducting high quality analysis, proactively identifying trends, and synthesizing multiple data sources to derive clear recommendations for category and brand growth. Insight into action is imperative. This role requires experience, independence, and the ability to actively identify opportunities through storytelling, analytics and insights.
KEY RESPONSIBILITIES
- Serve as a Vitamin category and club retailer strategy expert by utilizing multiple data sources to provide tools, stories, and recommendations to accelerate growth of the VMS category including assortment, shelving, new product launch performance, and competitive study
- Leverage data and insights to drive action and growth by partnering through key initiatives that align retailer strategies with brand priorities
- Lead weekly Sam’s Club reporting on POS sales, shipments, and updates to sales forecast
- Support forecasting and trade management in our internal planning tool (MODUS)
- Proactively provide consumer/category insights with an entrepreneurial spirit to grow the Club businesses
- Support Sales in building selling decks and all necessary materials for customer meetings as well as internal planning sessions and share-outs
- Support ad hoc requests in support of the Club businesses
- Monitor competitive brands and products, as well as market share, to understand shopper and category trends
- Ability to receive and translate VMS Category Strategy tools and innovation materials into retailer-strategy aligned materials
- Prepare clear, concise, storytelling presentations based on analytics and insights in partnership with VMS Category Strategy and Field Sales Team
- Manage data insight tools, dashboards, and review materials
- Lead data source releases on club to internal partners
- Live our team values of BE YOURSELF, BE DISRUPTIVE, BE PASSIONATE, BE SUPPORTIVE and make life better for all of us!
CAPABILITIES + SKILLS REQUIRED
- 2-5 years of experience in Category Management and Sales Analytics
- Ability to uncover data points and then change information into insights for actionable growth
- Category Management – developing recommendations from national Category Strategy and Brand recommendations that align with Club channel strategies including assortment, shelving, and overall trends
- Proven ability to analyze and identify opportunities for growth with key retailers and bring them to life
- Solid written and verbal communication skills
- Ability to give and receive constructive feedback
- Proficiency in utilizing databases, Microsoft Suite tools, and Power BI (IRI, Nielsen, Numerator)
- Highly organized, analytical, detail oriented and self-motivated
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen and interview with the Hiring Manager
- Round 1: 1-2 conversations with other team members
- Round 2: 1-2 conversations with team or cross-functional partners
- Final Round: Homework*
*Our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote
HOURS: full time, exempt (salaried)
MANAGER: Senior Manager Sam’s Club
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
The base pay range for this position is $69,500.00 to $104,100.00. For this remote role, compensation is determined based on geographic location and experience, and the final offer will reflect these factors within the posted range.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance.
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY
If you don't see a role posted that fits your skill set and you want to join OLLY, we’d love to hear from you! Tell us what excites you about OLLY and which department you’re interested in joining.
We review every submission and will reach out if there is a role that may be a good match for you.
What we offer:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus + Long Term Incentive Plan
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
Ready to apply?
Apply to OLLY