Role: Email CRM Specialist 

Location: Toronto, Canada

About the role: 

You'll be the strategic mind behind email campaigns and automated journeys that strengthen customer relationships and drive business growth. Working at the intersection of data analytics, customer insights, and creative execution, you'll translate customer behaviors into targeted communications that feel personal and valuable. We're looking for someone who can balance automation efficiency with human connection, finding opportunities to deliver the right message at the right moment. Success means building email programs that customers genuinely value while achieving ambitious engagement and conversion targets. 

What you will be doing: 

• Design and execute email campaigns that drive engagement, conversions, and customer lifetime value across segments 
• Build automated customer journeys including welcome series, nurture campaigns, and retention flows that guide users through key touchpoints 
• Analyze campaign performance using metrics like open rates, click-through rates, conversion rates, and revenue attribution to optimize future sends 
• Collaborate with creative teams to develop email templates, subject lines, and content that resonate with target audiences 
• Manage email databases, ensuring data quality, segmentation accuracy, and compliance with privacy regulations 
• Transform customer data and behavioral insights into targeted campaigns that feel personalized and relevant 
• Guide A/B testing strategies for subject lines, send times, content formats, and call-to-action placement 
• Coordinate with product, sales, and customer service teams to ensure email communications support broader customer experience goals 
• Stay current with email marketing best practices, deliverability standards, and platform updates to maintain high inbox placement 
• Deliver campaigns that improve key metrics such as subscriber growth, engagement rates, and revenue per email 

What you need to be great in this role: 

• A track record demonstrating successful email marketing campaigns, with strong analytical and optimization skills 
• Proficiency in email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Salesforce Marketing Cloud 
• Experience with marketing automation, including trigger-based campaigns and customer journey mapping 
• Understanding of email deliverability, compliance requirements (GDPR, CAN-SPAM), and inbox placement optimization 
• Ability to analyze campaign data and translate insights into actionable optimization strategies 
• Strong copywriting skills for subject lines, email content, and calls-to-action that drive engagement 
• Experience with customer segmentation, personalization, and dynamic content strategies 
• Knowledge of HTML/CSS for email template customization and troubleshooting 
• Proficiency with Gen AI tools (ChatGPT, Claude, Copy.ai) to enhance email copywriting, subject line generation, and campaign ideation 
• Agentic mindset: ability to break down complex customer journeys systematically and identify optimal engagement strategies 
• Experience using AI for content personalization, audience segmentation analysis, and performance optimization 
• Understanding of AI capabilities and limitations in email marketing, with strong human oversight for brand consistency 
• Ability to leverage AI tools while maintaining authentic brand voice and customer-centric messaging 
• Experience with financial services, fintech, or regulated industries and their compliance requirements 
• Knowledge of advanced segmentation strategies and predictive analytics for customer lifetime value 
• Experience with cross-channel marketing integration including social, SMS, and web personalization 
• Understanding of email design systems and responsive email development 
• Familiarity with customer data platforms (CDPs) and CRM integrations 
• At the time of this posting, the base salary for this position may range from $85,000.00 to $95,000.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17011

#LI-midsenior  

Role: UX Designer 

Location: Toronto, ON

About the role: 

You'll be the user advocate behind digital experiences that connect people with [client's products/services]. Working at the intersection of user research, business strategy, and technical implementation, you'll translate complex user journeys into elegant, accessible designs that deliver measurable results. We're looking for someone who can balance user needs with business goals, finding creative solutions that serve both. Success means designing experiences that users love and that drive key business metrics. 

What you will be doing: 

• Design user experiences that reduce friction and improve task completion across digital touchpoints 
• Create wireframes, prototypes, and user flows that effectively communicate design intent to stakeholders 
• Conduct user research activities including interviews, usability testing, and journey mapping to inform design decisions 
• Collaborate with product managers, developers, and content teams to ensure seamless implementation 
• Build and maintain design systems that ensure consistency across platforms and products 
• Transform user insights and business requirements into testable design hypotheses 
• Guide accessibility standards and inclusive design practices across all digital products 
• Present design rationale clearly to clients and stakeholders, connecting design decisions to business outcomes 
• Stay current with UX trends, platform guidelines, and emerging technologies to enhance user experiences 
• Deliver designs that improve key metrics such as conversion rates, user satisfaction, and task completion 
• Manage and maintain Sitecore CMS platform for optimal performance, which would include developing content templates, components, and workflows 
• Manage project tickets and workflows through Jira ticketing system 
• Trouble shooting technical issues and provide timely resolutions 

What you need to be great in this role: 

• A portfolio demonstrating user-centered design process, with strong problem-solving and systems thinking 
• Proficiency in design tools including Figma, Sketch, or Adobe XD, plus prototyping tools like InVision or Principle 
• Experience with user research methods including usability testing, interviews, and analytics interpretation 
• Understanding of responsive design principles and accessibility standards (WCAG) 
• Ability to create clear wireframes, user flows, and interactive prototypes that guide development 
• Strong communication skills for presenting design rationale and facilitating collaborative workshops 
• Experience working in agile environments with cross-functional teams 
• Understanding of HTML, CSS and Java Script fundamentals and technical constraints 
• Proficiency with Gen AI tools (ChatGPT, Claude, Figma AI, Miro AI) to enhance research synthesis, content creation, and ideation 
• Agentic mindset: ability to break down complex user problems systematically and identify optimal design approaches 
• Experience using AI for user research analysis, persona development, and design iteration 
• Understanding of AI capabilities and limitations in UX design, with strong human-centered evaluation 
• Ability to leverage AI tools while maintaining focus on real user needs and usability principles 
• Experience designing for financial services, fintech, or regulated industries 
• Knowledge of data visualization and dashboard design 
• Experience with user testing platforms like Maze, UsabilityHub, or UserTesting 
• Understanding of conversion optimization and A/B testing methodologies 
• Motion design skills for micro-interactions and transitions 
• At the time of this posting, the base salary for this position may range from $93,500.00 CAD to $104,500.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17009

#LI-midsenior  

Role: SEO/SEM Strategist 

Location: Toronto, Canada

About the role: 

You'll be the search expert behind integrated strategies that connect the right audience with the right content at the right moment. Working at the intersection of technical optimization, content strategy, and paid media, you'll translate search data and user behavior into campaigns that rank well organically and perform efficiently in paid channels. We're looking for someone who can balance long-term SEO growth with immediate SEM results, finding opportunities to maximize search visibility across the entire customer journey. Success means driving consistent growth in organic traffic and paid search performance while maintaining cost efficiency. 

What you will be doing: 

• Develop and execute SEO strategies that improve organic search rankings, traffic quality, and conversion rates across key landing pages 
• Create and optimize paid search campaigns across Google Ads, Bing Ads, and other platforms to drive qualified leads and conversions 
• Conduct comprehensive keyword research and competitive analysis to identify high-value search opportunities and content gaps 
• Collaborate with content and creative teams to optimize website content, meta descriptions, and landing pages for both users and search engines 
• Build and maintain technical SEO health including site speed optimization, mobile responsiveness, and structured data implementation 
• Transform search data and user behavior insights into actionable optimization strategies for both organic and paid channels 
• Guide A/B testing for ad copy, landing page elements, and bidding strategies to improve campaign performance 
• Monitor search algorithm updates and industry changes to maintain competitive advantage and adapt strategies accordingly 
• Analyze performance across organic rankings, click-through rates, cost-per-click, and conversion attribution to optimize budget allocation 
• Deliver search programs that improve key metrics including search visibility, traffic growth, lead quality, and return on ad spend 

What you need to be great in this role: 

• A track record demonstrating successful SEO and SEM campaigns, with strong analytical and optimization skills 
• Proficiency in SEO tools including SEMrush, Ahrefs, or Moz, plus Google Search Console and Google Analytics 
• Experience managing paid search campaigns across Google Ads, Microsoft Ads, with understanding of bidding strategies and campaign optimization 
• Understanding of technical SEO including site architecture, page speed optimization, and structured data markup 
• Ability to conduct keyword research, competitive analysis, and search intent mapping to inform content strategy 
• Strong analytical skills for interpreting search data and translating insights into actionable optimization recommendations 
• Experience with landing page optimization, conversion rate optimization, and user experience principles 
• Knowledge of search algorithm updates, ranking factors, and search engine guidelines 
• Proficiency with Gen AI tools (ChatGPT, Claude, Copy.ai) to enhance keyword research, content optimization, and ad copy creation 
• Agentic mindset: ability to break down complex search challenges systematically and identify optimal optimization approaches 
• Experience using AI for content gap analysis, competitor research, and search intent interpretation 
• Understanding of AI capabilities and limitations in SEO/SEM, with strong human evaluation of search strategy recommendations 
• Ability to leverage AI tools while maintaining focus on genuine user value and search engine best practices 
• Experience integrating AI workflows to improve content production efficiency and campaign optimization speed 
• Experience with financial services, fintech, or regulated industries including compliance considerations for search marketing 
• Knowledge of local SEO, international SEO, and multi-market search strategies 
• Experience with shopping campaigns, display advertising, and YouTube advertising management 
• Understanding of marketing attribution models and cross-channel performance measurement 
• Familiarity with CRM integration, lead scoring, and marketing automation platforms 
• At the time of this posting, the base salary for this position may range from $76,500.00 to $85,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17013

#LI-midsenior  

Role: Designer 

Location: Philadelphia, PA (hybrid)

About the role:  

You'll be the creative force behind integrated campaigns and brand experiences that capture attention and drive brand awareness & reach. Working at the intersection of brand strategy, user experience, and visual communication, you'll translate complex briefs into compelling creative concepts that resonate with target audiences. We're looking for someone who can balance creative ambition with commercial awareness, finding design solutions that are both visually striking and strategically sound. Success means consistently delivering work that exceeds creative expectations while meeting business objectives and timelines. 

What you will be doing: 

• Create standout visual concepts and campaigns across digital, print, and experiential channels that drive brand awareness and engagement 
• Develop comprehensive design systems and brand guidelines that ensure consistency across all customer touchpoints 
• Collaborate with copywriters, strategists, and account teams to translate strategic insights into compelling creative executions 
• Design user-centered digital experiences including websites, apps, and social platforms thatoptimizeengagement and conversion  
• Present creative concepts confidently to internal teams andpartners, articulating designdecisions and strategic rationale  
• Manage multiple concurrent projects frominitialconcept through final delivery, ensuring quality and timeline adherence  
• Iterate and refine creative work based on feedback, performance data, and evolving client needs 
• Mentor junior designers and foster collaborative creative culture within the team 
• Stay current with design trends, platform updates, and emerging technologies to inform creative approaches 
• Deliver work that achieves measurable results including improved brandperception, increased engagement, and enhanced user experience

What you need to be great in this role: 

• A strong portfoliodemonstratingcreative excellence across multiple channels, with proven ability to develop concepts from strategy through execution  
• Advancedproficiencyin Adobe Creative Suite (Photoshop, Illustrator, InDesign) and MS Office (Word, PPT) as well as modern design tools like Figma, Sketch, or similar platforms. Experience with simple to complex financial services charts and infographics is a must.  
• Solid understanding of digital design principles including responsive design, user experience, and platform-specific requirements 
• Experience designing for diverse channels including social media, web, email, print, and out-of-home advertising 
• Strong conceptual thinking with ability to translate complex briefs into clear, compelling creative solutions 
• Proven collaboration skills working with cross-functional teams including strategy, copy, account management, and development 
• Understanding of brand development and visual identity systems, with experience creating andmaintainingdesign consistency  
• Knowledge of print production, digital asset optimization, and file preparation for various output requirements 
• Excellent presentation skills with ability to articulate creative rationale to diverse stakeholders 
• Commercial awareness and ability to balance creative ambition with practical constraints including budget and timeline
• Financial sector experience preferred: Understanding of financial services branding, regulatory considerations, and industry visual language is valued. 
• Advancedproficiencywith AI design tools (Midjourney, DALL-E, Adobe Firefly, Figma AI) to enhance ideation, iteration, and asset creation  
• Agentic approach to creative challenges: systematically exploring multiple design directions, identifying optimal creative solutions, and executing with clear creative reasoning  
• Experience integrating AI workflows to improve creative quality, iteration speed, and concept exploration 
•  Ability to train team members on effective AI tool usage while maintaining creative standards and originality  
• Strong understanding of AI capabilities and limitations in creative contexts, with emphasis on human creativity and strategic thinking
• At the time of this posting, the base salary for this position may range from $85,000.00 to $95,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17004

#LI-midsenior 

Role: Art Director

Location: Toronto, Canada 

About the role: 

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, dedicated agencies onsite with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions.  

We’re looking for an Art Director to join our creative team and help bring bold ideas to life across one of our Financial Clients and platforms. This role is ideal for a visually driven creative with strong design fundamentals, a collaborative mindset, and a passion for advertising. You’ll work closely with art directors, copywriters, and creative leadership to develop and execute compelling, on-brand creative work. 

What you will be doing: 

• Be an integral part of a dedicated, close-knit team focused on a leading financial client, where we collaborate closely, support one another, and bring a lot of energy and fun to the work we do every day 
• Develop and execute creative concepts for integrated advertising campaigns 
• Design visual assets across digital, social, print, video and experiential platforms 
• Collaborate with copywriters and other creatives to bring ideas to life 
• Apply brand guidelines while contributing fresh visual ideas 
• Prepare files for production and ensure high-quality execution 
• Incorporate feedback from creative leadership and clients efficiently 

What you need to be great in this role: 

• 4-5 years of experience in an advertising agency, creative studio, or related environment 
• Strong portfolio demonstrating design skills, layout, typography, and conceptual thinking 
• Ability to design for both digital-first platforms and traditional advertising formats 
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); motion or Figma experience is a plus.  
• AI experience and curiosity - Familiarity with AI-driven tools, generative platforms, or willingness to experiment with emerging technologies to enhance creative output  
• Future-forward mindset - Open to exploring innovative approaches, automation, and AI-assisted workflows to push creative boundaries 
• Solid understanding of visual design principles and current creative trends in all social platforms 
• Strong attention to detail and time management skills
• Act as a brand steward for our client, upholding brand integrity across all deliverables by rigorously following brand guidelines, visual standards, and compliance requirements to ensure every asset is consistently and accurately on-brand 
• At the time of this posting, the base salary for this position may range from CAD $93,500.00 to CAD $104,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17233

#LI-FO1 #LI-midsenior  

Role: Senior Art Director  

Location: Wilmington, Delaware

About the role: 

You'll be the creative engine of the studio, translating briefs into compelling visual work that spans digital, social, print, OOH, and beyond. Working across campaign, brand, and loyalty creative simultaneously, you'll concept and execute work that balances the client's brand with the precision and compliance requirements of financial services marketing. Success means creative that is distinctive, strategically grounded, and effective — work that moves business metrics while elevating the visual standard of the partnership. Your hands-on craft, conceptual range, and ability to present and articulate creative decisions to clients will make you a cornerstone of how this studio delivers. 

What you will be doing:

• Lead the art direction and visual development of integrated marketing campaigns across the client's co-branded credit card portfolio 
• Concept and execute creative across a broad mix of channels including digital, social, email, print, and OOH 
• Develop and maintain visual consistency across campaign, brand, and loyalty program creative, ensuring all work adheres to the client's brand guidelines 
• Work closely with copywriters, designers, and strategists within the studio to develop cohesive, well-crafted creative solutions 
• Translate creative briefs into strong visual concepts, bringing ideas from initial concept through to final production-ready execution 
• Present and articulate creative work to the client's stakeholders with confidence, clearly communicating the thinking and rationale behind creative decisions 
• Navigate compliance and legal approval processes inherent to financial services marketing, ensuring creative work meets regulatory requirements without compromising quality 
• Stay current with design trends, emerging platforms, and best practices across digital and traditional channels, bringing fresh thinking to the studio 
• Collaborate closely with the Account Manager and studio leadership to ensure creative output is aligned with strategic and business objectives 
• Manage multiple projects simultaneously, delivering high-quality work within agreed timelines 

What you need to be great in this role: 

• 6–10 years of art direction experience, ideally within a marketing agency, in-house studio, or regulated industry environment 
• A strong portfolio demonstrating conceptual range, hands-on craft, and experience across a mix of digital and traditional channels — a portfolio is required as part of your application 
• Experience working within a regulated industry; financial services and/or loyalty program experience is strongly preferred 
• Proficiency in Adobe Creative Suite is essential 
• Demonstrated ability to concept and execute across multiple channels simultaneously 
• Comfortable presenting creative work to external client stakeholders and articulating creative rationale clearly and confidently 
• Strong attention to detail and the ability to maintain visual consistency across a complex, multi-channel account 
• Ability to thrive in a hybrid work environment with a 3-day in-office schedule at our Wilmington, Delaware location 
• Experience working on co-branded credit card, loyalty, or rewards marketing programs 
• Familiarity with Figma 
• Experience navigating compliance-driven creative approval workflows within financial services marketing 
• At the time of this posting, the base salary for this position may range from $114,750.00 to $128,250.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17057

#LI-director 

Role: Senior Designer 

Location: Toronto, Canada

About the role: 

You'll be the visual architect behind marketing assets that translate the client's premium journalism into compelling subscriber and advertiser touchpoints. Working at the intersection of editorial design and marketing effectiveness, you'll create visual communications that engage business professionals and investors while respecting journalistic standards. We're looking for someone who can balance creative excellence with production efficiency, developing designs that drive measurable results while maintaining brand integrity. Success means creating marketing assets that strengthen audience engagement while supporting business growth. 

What you will be doing: 

• Design tier 2 and tier 3 marketing assets across email, social, display, print, and digital channels 
• Create visual communications that align with the client's editorial voice and premium brand positioning 
• Develop design systems and templates that enable efficient production while maintaining quality standards 
• Collaborate with copywriters and creative directors to create integrated marketing campaigns 
• Ensure visual consistency across marketing touchpoints while adapting designs for different channels 
• Develop design templates for automation, always thinking about scale, speed, and efficiency 
• Leverage GenAI throughout your workflow to move faster and test and learn 
• Create compelling visuals that translate complex financial information into accessible marketing communications 
• Support brand guidelines development and maintain design standards across all marketing materials 
• Work with production teams to ensure technical specifications and delivery requirements are met 
• Contribute to creative concepting and campaign development with visual thinking and design expertise 

What you need to be great in this role: 

• A portfolio demonstrating design excellence in marketing communications, preferably for premium or financial services brands 
• Design skills that create compelling visuals while maintaining editorial credibility and professional standards 
• Proven ability to work efficiently in production environments while maintaining quality and attention to detail 
• Experience designing for multiple channels including digital, social, email, and print marketing 
• Collaboration skills that work effectively with copywriters, creative directors, and account teams 
• A talent for translating complex information into clear, engaging visual communications 
• The ability to balance creative innovation with brand guidelines and production constraints 
• Proficiency in Adobe Creative Suite, Figma, and other design tools relevant to marketing production 
• Understanding of and proficiency in GenAI platforms 
• 5-8 years of design experience with proven success in marketing communications or publishing 
• At the time of this posting, the base salary for this position may range from CAD $89,250.00 to CAD $99,750.00 . Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 16304

#LI-midsenior   

Role: Copywriter 

Location: Toronto, Canada

About the role:

You'll be the creative voice behind campaigns and content that connect brands with audiences through compelling storytelling and persuasive messaging. Working at the intersection of brand strategy, consumer insights, and creative execution, you'll translate complex ideas into clear, engaging copy that drives action across multiple touchpoints. We're looking for someone who can balance brand consistency with fresh creativity, finding the perfect tone and message for every audience and channel. Success means creating copy that not only engages but converts, building brand affinity while achieving campaign objectives. 

What you will be doing: 

• Create compelling copy for integrated campaigns across digital, social, email, display, and print media that drives engagement and conversion 
• Incorporate the brand voice guidelines and messaging frameworks that ensure consistency while allowing for creative flexibility across channels 
• Write persuasive product descriptions, landing pages, and sales materials that clearly communicate value propositions and drive purchase decisions 
• Collaborate with creative teams, strategists, and account managers to translate briefs into compelling creative concepts and executions 
• Adapt messaging for different audiences, channels, and campaign objectives while maintaining brand integrity and voice 
• Transform complex information and technical features into accessible, benefit-focused copy that resonates with target consumers 
• Guide copy testing strategies including A/B tests for subject lines, headlines, and call-to-action messaging 
• Present creative concepts and copy rationale to clients and stakeholders, connecting creative decisions to business outcomes 
• Stay current with language trends, cultural moments, and industry best practices to keep copy fresh and relevant 
• Deliver copy that improves key metrics such as engagement rates, click-through rates, conversion rates, and brand recall 

What you need to be great in this role: 

• A portfolio demonstrating versatile copywriting across channels, with strong creative thinking and brand voice development 
• Experience writing for digital channels including websites, social media, email marketing, and paid advertising 
• Ability to adapt tone and style for different audiences, from technical B2B communications to consumer-focused brand messaging 
• Understanding of direct response copywriting principles and conversion optimization techniques 
• Strong research skills for understanding target audiences, competitive landscape, and industry trends 
• Excellent editing and proofreading abilities with attention to detail and brand consistency 
• Experience collaborating with designers, strategists, and project managers in fast-paced creative environments 
• Knowledge of content management systems and basic understanding of SEO copywriting principles 
• Proficiency with Gen AI tools (ChatGPT, Claude, Jasper, Copy.ai, Grammarly) to enhance ideation, research, and copy refinement 
• Agentic mindset: ability to break down complex creative briefs systematically and identify optimal messaging approaches 
• Experience using AI for content research, headline generation, and copy variation development 
• Understanding of AI capabilities and limitations in copywriting, with strong human creativity and brand voice oversight 
• Ability to leverage AI tools while maintaining authentic brand personality and emotional connection 
• Experience integrating AI workflows to improve content production efficiency and creative iteration speed 
• Experience with financial services, fintech, or regulated industries including compliance considerations for marketing communications 
• Knowledge of long-form content creation including white papers, case studies, and thought leadership pieces 
• Experience with UX writing principles for digital interfaces and user experience optimization 
• Understanding of marketing automation and personalized content strategies 
• Familiarity with video scriptwriting and audio content development 
• At the time of this posting, the base salary for this position may range from $76,500.00 to $85,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17008

#LI-midsenior  

Role: Copywriter

Location: Pennsylvania, United States

THE ROLE 

You'll be the creative voice behind campaigns and content that connect brands with audiences through compelling storytelling and persuasive messaging. Working at the intersection of brand strategy, consumer insights, and creative execution, you'll translate complex ideas into clear, engaging copy that drives action across multiple touchpoints. We're looking for someone who can balance brand consistency with fresh creativity, finding the perfect tone and message for every audience and channel. Success means creating copy that not only engages but converts, building brand affinity while achieving campaign objectives. 

WHAT YOU'LL DO 

• Create compelling copy for integrated campaigns across digital, social, email, display, and print media that drives engagement and conversion 
• Incorporate the brand voice guidelines and messaging frameworks that ensure consistency while allowing for creative flexibility across channels 
• Write persuasive product descriptions, landing pages, and sales materials that clearly communicate value propositions and drive purchase decisions 
• Collaborate with creative teams, strategists, and account managers to translate briefs into compelling creative concepts and executions 
• Adapt messaging for different audiences, channels, and campaign objectives while maintaining brand integrity and voice 
• Transform complex information and technical features into accessible, benefit-focused copy that resonates with target consumers 
• Guide copy testing strategies including A/B tests for subject lines, headlines, and call-to-action messaging 
• Present creative concepts and copy rationale to clients and stakeholders, connecting creative decisions to business outcomes 
• Stay current with language trends, cultural moments, and industry best practices to keep copy fresh and relevant 
• Deliver copy that improves key metrics such as engagement rates, click-through rates, conversion rates, and brand recall 

WHAT YOU BRING 

• A portfolio demonstrating versatile copywriting across channels, with strong creative thinking and brand voice development 
• Experience writing for digital channels including websites, social media, email marketing, and paid advertising 
• Ability to adapt tone and style for different audiences, from technical B2B communications to consumer-focused brand messaging 
• Understanding of direct response copywriting principles and conversion optimization techniques 
• Strong research skills for understanding target audiences, competitive landscape, and industry trends 
• Excellent editing and proofreading abilities with attention to detail and brand consistency 
• Experience collaborating with designers, strategists, and project managers in fast-paced creative environments 
• Knowledge of content management systems and basic understanding of SEO copywriting principles 
• Proficiency with Gen AI tools (ChatGPT, Claude, Jasper, Copy.ai, Grammarly) to enhance ideation, research, and copy refinement 
• Agentic mindset: ability to break down complex creative briefs systematically and identify optimal messaging approaches 
• Experience using AI for content research, headline generation, and copy variation development 
• Understanding of AI capabilities and limitations in copywriting, with strong human creativity and brand voice oversight 
• Ability to leverage AI tools while maintaining authentic brand personality and emotional connection 
• Experience integrating AI workflows to improve content production efficiency and creative iteration speed 
• Experience with financial services, fintech, or regulated industries including compliance considerations for marketing communications 
• Knowledge of long-form content creation including white papers, case studies, and thought leadership pieces 
• Experience with UX writing principles for digital interfaces and user experience optimization 
• Understanding of marketing automation and personalized content strategies 
• Familiarity with video scriptwriting and audio content development 
• At the time of this posting, the base salary for this position may range from $102,000.00 to $114,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17007

#LI-midsenior 

Role: Production Designer  

Location: Toronto, Canada 

About the role: 

You'll be the production engine of the studio, ensuring that creative assets are adapted, resized, and delivered to the highest standard across every channel and format. Working primarily on the adaptation and production of existing creative, you'll occasionally contribute to original design work under the direction of the Senior Art Director. Success means assets that are accurate, consistent, and production-ready - delivered on time and to a standard that upholds the quality of the client's brands. Your technical precision, organised approach, and ability to manage a high volume of work without losing attention to detail will make you an essential part of the studio's day-to-day output. 

What you will be doing: 

• Adapt, resize, and reformat creative assets across a broad mix of channels including digital, social, email, print, and OOH 
• Prepare and package final production files for handoff to external vendors, printers, and publishers, ensuring all assets meet required specifications 
• Work closely with the Senior Art Director to ensure all adaptations are visually consistent and aligned with the client's brand guidelines 
• Support the Senior Art Director with original design work where required, contributing to the studio's creative output under clear direction 
• Manage multiple asset deliveries simultaneously, maintaining accuracy and consistency across a high volume of work 
• Maintain organised file management and version control across all production assets, ensuring the studio's asset library is up to date and clearly structured 
• Navigate compliance and legal approval processes inherent to financial services marketing, ensuring all production assets meet regulatory requirements 
• Collaborate closely with the wider studio team — including the Account Manager and Project Manager — to ensure assets are delivered on time and to specification 
• Contribute a solutions-oriented approach to production challenges, finding efficient ways to deliver high-quality work at pace 

What you need to be great in this role: 

• 1-3 years of production design experience, ideally within a marketing agency, in-house studio, or regulated industry environment 
• A portfolio demonstrating production design experience across a mix of digital and traditional channels — a portfolio is required as part of your application 
• Proficiency in Adobe Creative Suite is essential 
• Strong understanding of multi-channel production requirements, including file preparation and handoff for digital and print 
• Exceptional attention to detail and the ability to maintain visual consistency across a high volume of assets 
• Highly organised with strong file management skills and the ability to manage multiple deliveries simultaneously 
• A collaborative, proactive approach with the ability to work efficiently in a fast-paced environment 
• Experience working within a regulated industry; financial services and/or loyalty program experience is preferred 
• Ability to thrive in a hybrid work environment with a 3-day in-office schedule at our Wilmington, Delaware location 
• Familiarity with Figma 
• Experience with animation or motion design 
• HTML/CSS knowledge or experience 
• Experience working on co-branded credit card, loyalty, or rewards marketing programs 
• Familiarity with compliance-driven creative approval workflows within financial services marketing 
• At the time of this posting, the base salary for this position may range from $59,500.00 to $66,500.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17056

#LI-associate 

Role: Senior Copywriter  

Location: Wilmington, United States

About the role: 

What you will be doing: 

• Lead the conceptual development and copywriting of integrated marketing campaigns across the client’s co‑branded credit card portfolio
• Work in close creative partnership with the Senior Art Director, developing cohesive concepts and executions from brief through to final delivery 
• Concept and write across a broad mix of channels including digital, social, email, print, and OOH 
• Develop and maintain a consistent, compelling brand voice across campaign, brand, and loyalty program creative, ensuring all copy aligns with the client’s brand guidelines.
• Translate creative briefs into strong conceptual ideas, bringing a sharp strategic and editorial perspective to every project 
• Present and articulate creative work and copy rationale to client stakeholders with confidence and clarity.
• Navigate compliance and legal approval processes inherent to financial services marketing, ensuring copy meets regulatory requirements without losing its creative impact 
• Support and mentor a mid-level copywriter within the studio, providing constructive feedback and creative guidance to help develop their skills 
• Collaborate closely with the Account Manager and studio leadership to ensure creative output is aligned with strategic and business objectives 
• Manage multiple projects simultaneously, delivering high-quality copy within agreed timelines 
• Stay current with trends in language, culture, and communications, bringing fresh and relevant thinking to the studio 

What you need to be great in this role: 

• 6–10 years of copywriting experience, ideally within a marketing agency, in-house studio, or regulated industry environment 
• A strong portfolio demonstrating conceptual range, editorial craft, and experience writing across a mix of digital and traditional channels — a portfolio or writing samples are required as part of your application 
• Experience working within a regulated industry; financial services and/or loyalty program experience is strongly preferred 
• Proven ability to concept and write across multiple channels simultaneously, from long-form to short-form copy 
• Comfortable presenting creative work and copy rationale to external client stakeholders with confidence and clarity 
• Experience working as part of a creative partnership, ideally alongside an art director 
• Strong attention to detail and the ability to maintain a consistent brand voice across a complex, multi-channel account 
• Comfortable supporting and mentoring junior or mid-level creatives 
• Ability to thrive in a hybrid work environment with a 3-day in-office schedule at our Wilmington, Delaware location 
• Experience working on co-branded credit card, loyalty, or rewards marketing programs 
• Familiarity with compliance-driven copy approval workflows within financial services marketing 
• Experience writing for travel, airline, or  consumer financial products
• At the time of this posting, the base salary for this position may range from $106,250.00 to $118,750.00 USD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17059

#LI-director 

Role: Senior Social Media Manager 

Location: New York, United States 

THE ROLE 

You'll be the person closest to Dove's social channels, responsible for what goes out, when, and why. From always-on content and campaign activations to reactive cultural moments and creator collaborations, you'll lead the planning, publishing, and community management that keeps Dove's social presence consistent, culturally relevant, and growing. 

We're looking for someone who lives and breathes social, who understands what makes audiences stop scrolling and start engaging, and who can translate Dove's distinctive brand voice into content that feels native to every platform. Success means a social presence that audiences actively seek out and engage with, a content calendar that balances planned and reactive work seamlessly, and performance data that shows consistent growth in reach, engagement, and brand affinity. 

WHAT YOU'LL DO 

Content and Channel Management 

• Lead Dove's organic social media management across TikTok , Instagram and emerging platforms, setting and maintaining a high standard for content quality, community management and brand consistency 
• Plan and manage social content calendars, balancing always-on publishing with campaign activations, cultural moments, and reactive opportunities 
• Coordinate the production of social content with the creative team and content creators, ensuring work is on-brand, platform-optimised, and delivered on time 
• Write and review social copy, ensuring tone of voice is compelling, authentic to Dove, and tailored to each platform's conventions 
• Monitor social channels and cultural conversations for opportunities to inject Dove's voice into relevant moments, using social listening tools and cultural awareness to act quickly 

Community and Engagement 

• Build and grow Dove's social communities, fostering genuine connection with audiences through proactive engagement, conversation, and community management 
• Identify opportunities to surprise, delight, and add value for Dove's audiences through creative activations, partnerships, and real-time engagement 
• Track trending topics, hashtags, and cultural events, assessing relevance and briefing the team on opportunities worth pursuing 

Strategy and Performance 

• Develop and refine Input into Dove's organic social strategy, using a data-led approach to optimise content, formats, and publishing cadence for reach and engagement 
• Analyse social performance metrics and deliver regular reporting to the studio and Dove brand team, identifying trends, insights, and areas for improvement 
• Use performance data and audience insight to continuously refine the content approach, testing new formats, topics, and creative treatments 
• Advise the Dove brand team and wider studio on social best practices, platform updates, algorithm changes, and emerging trends 

Client and Stakeholder Partnership 

• Be a day-to-day point of contact for the Dove brand team on social media activity, presenting content plans, ideas, and performance updates with clarity and confidence 
• Represent the studio during creative briefings for campaigns, product launches, and seasonal initiatives, ensuring social is considered from the outset 
• Take briefs from the client and translate them clearly for the creative and production teams 
• Develop clear, engaging presentations for client stakeholders 

Team Leadership 

• Work closely with content creator on developing stand-out social content ideas and assets Work with the influencer manager to integrate owned and creator content streams and identify creator and advocacy opportunities relevant to Dove's social strategy 

WHAT YOU BRING 

• 5+ years of experience in social media management, with a strong focus on organic social for consumer brands, ideally in beauty, personal care, wellness, or FMCG 
• Deep platform fluency across TikTok, Instagram, and emerging social channels, including an understanding of algorithms, content formats, audience behaviours, and best practices 
• A track record of growing and engaging social communities, with examples of content or campaigns that drove measurable results 
• Experience planning and managing social content calendars across multiple platforms and workstreams, balancing proactive and reactive content at pace 
• Strong editorial judgement and copywriting skills, with the ability to adapt brand voice for different platforms and audiences 
• Experience coordinating with content creators, influencer partners, and creative teams to deliver social content on time and on brief 
• Confidence presenting to and partnering with brand clients, with clear, structured communication skills 
• Strong analytical skills, with experience using social analytics, listening tools, and reporting to inform strategy and demonstrate impact 
• Experience line managing or mentoring team members, with an inclusive, supportive approach to leadership 
• Highly organised, with the ability to manage competing deadlines and multiple workstreams without losing sight of quality 
• A genuine interest in social culture, digital trends, and the evolving landscape of beauty and personal care online 
• Professional proficiency in English; additional languages are a plus 

Gen AI and Agentic Thinking: 

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly) to support content ideation, copywriting, trend research, and reporting 
• Agentic mindset: ability to identify opportunities, prioritise effectively, and find efficient solutions across a busy, multi-platform workload 
• Experience using AI tools to enhance social workflows, such as drafting copy variations, summarising performance data, or accelerating content planning 
• Understanding of AI capabilities and limitations, with a commitment to human oversight, brand accuracy, and authentic audience engagement 
• Ability to evaluate where AI adds genuine value to social management and where human creativity, cultural nuance, and community instinct are essential 
• At the time of this posting, the base salary for this position may range from $123,250.00 USD to $137,750.00 USD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 16815

#LI-midsenior #LI-FD1 

Role: Social Strategist

Location: Philadelphia, Pennsylvania

About the role: 

You'll be the strategic mind behind social media programs that transform industry insights into trusted thought leadership and turn professional connections into brand advocates and conversations into business outcomes. Working at the intersection of brand strategy, market intelligence, and platform dynamics, you'll translate audience behaviors and trending industry topics into social campaigns that feel authentic and drive engagement. We're looking for someone who can balance strategic planning with reactive agility, finding opportunities to amplify brand messages through compelling storytelling and community building. Success means developing social strategies that consistently grow engaged audiences while achieving key business objectives. 

What you will be doing: 

• Develop comprehensive social media strategies that align with brand objectives and drive engagement, reach, and conversion across key platforms 
• Create content strategies and editorial calendars that balance planned campaigns with real-time social opportunities and cultural moments 
• Analyze social media performance using metrics including engagement rates, reach, sentiment, and conversion attribution to optimize future content 
• Collaborate with creative teams to develop social content formats, visual identities, and brand voice guidelines that resonate with target audiences 
• Build community management approaches that foster genuine engagement and handle customer service interactions professionally 
• Transform audience insights and social listening data into actionable content recommendations and campaign optimizations 
• Guide internal influencer strategies that expand reach and build credibility 
• Coordinate with PR, advertising, and content teams to ensure social media supports integrated marketing campaigns 
• Stay current with platform algorithm changes, emerging social trends, and new feature rollouts to maintain competitive advantage 
• Deliver social programs that improve key metrics such as follower growth, engagement rates, brand sentiment, and social-driven conversions
  

What you need to be great in this role: 

• A portfolio demonstrating successful social media strategy development, with strong understanding of platform-specific content optimization 
• Proficiency in social media management platforms such as Sprout Social, Hootsuite, or Buffer, plus native platform analytics 
• Experience developing content strategies that balance brand messaging with audience interests and cultural relevance 
• Understanding of social media advertising, including audience targeting, budget optimization, and campaign measurement 
• Ability to analyze social media data and translate insights into strategic recommendations for content and community growth 
• Strong storytelling skills for creating compelling social content that drives engagement and supports brand objectives 
• Experience with social listening tools and sentiment analysis to inform strategy and manage brand reputation 
• Proficiency with Gen AI tools (ChatGPT, Claude, Midjourney, Copy.ai) to enhance content ideation, copywriting, and visual concept development 
• Agentic mindset: ability to break down complex social media challenges systematically and identify optimal content and engagement approaches 
• Experience using AI for social listening analysis, trend identification, and audience insight generation 
• Understanding of AI capabilities and limitations in social media strategy, with strong human evaluation of cultural sensitivity and brand alignment 
• Ability to leverage AI tools while maintaining authentic brand voice and genuine community connections 
• Experience integrating AI workflows to improve content production efficiency and campaign optimization 
• Experience with financial services, fintech, or regulated industries including compliance considerations for social media marketing 
• Knowledge of social commerce strategies and platform shopping features 
• Experience with video content strategy including short-form content for TikTok, Instagram Reels, and YouTube Shorts 
• Understanding of crisis communication principles and social media reputation management 
• Familiarity with cross-channel marketing integration and social media's role in customer journey mapping   
• Financial sector experience preferred, not required 
• At the time of this posting, the base salary for this position may range from  $97,750.00  to  $109,250.00 . Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 17014

#LI-midsenior #LI-FO1

Role: Digital Product Designer 

Location: Toronto, ON (remote)

About the role: 

You'll be the user advocate behind digital products and experiences that simplify complex processes and drive meaningful engagement. Working at the intersection of user research, business strategy, and technical feasibility, you'll translate user needs and business requirements into elegant design solutions that perform. We're looking for someone who can balance user empathy with commercial awareness, finding design approaches that delight users while achieving conversion and retention goals. Success means consistently delivering products that test well, perform strongly, and contribute to measurable business growth. 

What you will be doing: 

• Design end-to-end user experiences for web and mobile products that improve usability, conversion, and customer satisfaction 
• Work with marketing and creative leadership to implement brand standards across UX design requests 
•  Conduct user research including interviews, usability testing, and data analysis to inform design decisions and validate solutions  
•  Create comprehensive design systems and component libraries that ensure consistency and efficiency across digital touchpoints  
• Develop wireframes, prototypes, and high-fidelity designs that communicate user flows and interaction patterns effectively 
• Collaborate closely with product managers to translate business requirements into user-centered design solutions 
•  Partner with development teams to ensure design feasibility and maintain quality through the build process  
•  Map customer journeys and identify opportunities to improve user experience and business outcomes  
•  Present design concepts and research findings to stakeholders, articulating user needs and design rationale clearly  
•  Iterate designs based on user feedback, analytics data, and A/B test results to optimize performance  
• Establish accessibility standards and inclusive design practices that serve diverse user needs effectively 
• Have the ability to implement UX Design into brand/design standards 

What you need to be great in this role: 

•  A strong portfolio demonstrating user-centered design process and outcomes across web and mobile platforms, with clear examples of problem-solving and iteration  
•  Advanced proficiency in design and prototyping tools including Figma, Sketch, Adobe XD, and prototyping platforms like Principle or ProtoPie  
• Solid foundation in UX research methods including user interviews, usability testing, journey mapping, and data analysis 
• Experience designing responsive web experiences and native mobile applications with understanding of platform conventions 
• Knowledge of front-end development capabilities and constraints, with ability to collaborate effectively with engineering teams 
• Proventrack recordof using analytics and user data to inform design decisions and measure success  
• Understanding of conversion optimization principles and experience designing for business metrics including retention and engagement 
• Strong systems thinking with experience creating and maintaining design systems and component libraries  
• Excellent communication and presentation skills, with ability to advocate for user needs across diverse stakeholder groups 
• Experience working in agile development environments with familiarity of product development cycles
• Financial sector experience preferred: Understanding of financial services user needs, regulatory requirements, security considerations, and compliance constraints is valued but not essential. 
•  Advanced proficiency with AI design tools (Figma AI, Adobe Firefly, ChatGPT for research synthesis) to enhance ideation, prototyping, and user research analysis  
•  Agentic approach to product challenges: systematically analyzing user problems, identifying optimal design solutions, and executing with clear user-centered reasoning  
• Experience using AI for user research synthesis, persona development, and design iteration to improve workflow efficiency 
•  Ability to guide teams in responsible AI adoption for design processes while maintaining user focus and design quality  
• Strong understanding of AI capabilities and limitations in product design, with emphasis on human insight and user empathy
• At the time of this posting, the base salary for this position may range from $89,250.00 CAD to $99,750.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17006

#LI-midsenior  

Role: Email Marketing Manager 

Location: Toronto, Canada

About the role: 

You'll be the strategic leader behind integrated email marketing programs that drive customer acquisition, engagement, and retention at scale. Working at the intersection of data strategy, creative direction, and business growth, you'll translate customer insights into sophisticated campaigns that deliver personalized experiences across the customer lifecycle. We're looking for someone who can balance strategic oversight with hands-on execution, building programs that scale efficiently while maintaining quality and relevance. Success means leading email initiatives that consistently exceed engagement and revenue targets while developing team expertise. 

What you will be doing: 

• Lead strategic planning for email marketing programs that support customer acquisition, retention, and revenue growth objectives 
• Build and optimize comprehensive customer lifecycle campaigns including acquisition, onboarding, engagement, and win-back programs 
• Guide campaign performance analysis across metrics including engagement rates, conversion attribution, customer lifetime value, and revenue impact 
• Develop and mentor team members, fostering expertise in email strategy, automation, and optimization best practices 
• Collaborate with creative, data, and product teams to ensure email programs integrate seamlessly with broader marketing initiatives 
• Transform customer data and behavioral insights into sophisticated segmentation and personalization strategies 
• Shape testing frameworks for continuous optimization of subject lines, content formats, send strategies, and customer journeys 
• Partner with client stakeholders to align email strategy with business priorities and communicate program performance 
• Stay ahead of email marketing innovations, platform capabilities, and industry regulations to maintain competitive advantage 
• Deliver programs that achieve ambitious targets for subscriber growth, engagement improvement, and revenue attribution 

What you need to be great in this role: 

• A portfolio demonstrating strategic email marketing leadership, with proven ability to scale programs and drive business results 
• Advanced proficiency in enterprise email platforms such as Salesforce Marketing Cloud, Adobe Campaign, or Eloqua 
• Experience leading marketing automation strategy including complex customer journey design and optimization 
• Deep understanding of email deliverability, compliance frameworks, and data privacy regulations across markets 
• Proven ability to analyze campaign performance and translate insights into strategic recommendations 
• Strong leadership skills for developing team capabilities, managing stakeholder relationships, and influencing cross-functional partners 
• Experience with advanced segmentation, predictive analytics, and customer lifetime value modeling 
• Strategic mindset for connecting email initiatives to broader business objectives and revenue outcomes 
• Advanced proficiency with Gen AI tools (ChatGPT, Claude, Jasper) to enhance content strategy, campaign ideation, and performance analysis 
• Agentic leadership: systematic approach to complex strategic challenges, breaking down customer lifecycle optimization into actionable initiatives 
• Experience integrating AI workflows to improve campaign personalization, content production, and audience targeting 
• Understanding of AI capabilities and limitations in email marketing, with established quality standards for AI-assisted work 
• Ability to guide teams in responsible AI adoption and establish best practices for AI-enhanced email programs 
• Strategic application of AI for predictive modeling, content optimization, and customer behavior analysis 
• Experience with financial services, fintech, or regulated industries including compliance and risk management considerations 
• Knowledge of customer data platforms (CDPs), CRM integrations, and marketing technology stack optimization 
• Experience with cross-channel marketing orchestration including social, SMS, push notifications, and web personalization 
• Understanding of email design systems, accessibility standards, and technical implementation
• Background in team management, budget planning, and vendor relationship management 
• At the time of this posting, the base salary for this position may range from $80,750.00 to $90,250.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17012

#LI-midsenior  

Role: Influencer Manager 

Location: New York, United States

THE ROLE

You'll be the person who connects Dove with the creators who bring its brand to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how Dove partners with influencers and content creators to drive reach, engagement, and genuine advocacy. 

Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're looking for someone who understands that influencer marketing for Dove isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with Dove's commitment to inclusive beauty and self-esteem. 

Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves. 

WHAT YOU'LL DO 

Creator Identification and Recruitment 

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms 
• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty 
• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status 

Community Management and Engagement 

• Develop and manage Dove's creator engagement program, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships 
• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose 
• Create and distribute regular community communications, such as newsletters, updates, and exclusive content 
• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight 
• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand 

Campaign and Content Activation 

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices 
• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression 
• Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans 
• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations 

Performance and Reporting 

• Report on influencer campaign performance, community growth, engagement metrics, and program impact, using data to refine strategy and demonstrate value 
• Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy 
• Track program operations including newsletter engagement, event participation, and community health metrics 

Program Development and Scaling 

• Shape and refine the creator program's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable 
• Support the expansion of Dove's creator program into additional markets, adapting the approach for different regions, platforms, and audiences 
• Contribute to the wider studio's influencer strategy, sharing best practices and insights that raise the standard across the team 

Client Partnership 

• Partner with the Dove brand team on influencer strategy, presenting program updates, campaign results, and recommendations with clarity and confidence 
• Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly 

WHAT YOU BRING 

• 3+ years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG 
• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms 
• Experience building and maintaining ongoing creator communities or ambassador program, not just one-off campaign activations 
• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and work streams simultaneously without dropping detail 
• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements 
• Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships 
• Confidence presenting to and partnering with brand clients, with clear and structured communication skills 
• Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools 
• Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations 
• An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced 
• An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences 
• Highly organized, with a proactive, solutions-focused approach to managing complexity 
• Professional proficiency in English; additional languages are a plus, particularly if relevant to multi-market expansion 

Gen AI and Agentic Thinking: 

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and program communications 
• Agentic mindset: ability to self-direct, prioritize across competing work streams, identify opportunities, and find efficient solutions independently 
• Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency 
• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions 
• At the time of this posting, the base salary for this position may range from $97,750.00 USD to $109,250.00 USD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 16814

#LI-FD1 #LI-midsenior  

Role: Gen AI Creative Director 

Location: New York, NY (Hybrid)

About the role: 

We're seeking an expert Creative Director to work alongside our senior creative leadership to lead the integration of GenAI innovation with creative excellence in the beauty and wellbeing sector. This pivotal role demands pioneering new creative development approaches while maintaining the highest standards of craft and design. 

What you will be doing: 

• Lead and Inspire: Guide creative teams in crafting innovative, GenAI-driven solutions that align with luxury and beauty brand values. 
• Creative Excellence: Drive exceptional creative quality across all channels, leveraging AI to elevate premium brand standards. 
• Champion GenAI: Advocate for the integration of AI tools and methodologies in the creative process. 
• Strategic Direction: Provide expert creative leadership for beauty and wellbeing clients, ensuring work resonates with sophisticated audiences. 
• Mentor Talent: Develop and nurture creative talent, fostering a culture of AI innovation and design excellence. 
• Client Partnership: Build trust with clients in GenAI applications while safeguarding brand integrity. 
• Utilize GenAI Tools: Lead teams in employing tools like ChatGPT, Midjourney, and Adobe Firefly to enhance creative output. 
• Best Practices: Establish and ensure adherence to GenAI implementation standards for luxury brand work. 
• Craft Excellence: Maintain exceptional craft and design quality across all projects. 
• Drive Innovation: Pioneered innovation in GenAI applications while preserving brand equity. 
• Creative Reviews: Conduct reviews with constructive feedback to continually elevate work quality. 
• Experience: 10-15 years in creative leadership with significant exposure to luxury spirits, beauty, or wellbeing brands. 
• Track Record: Proven history of award-winning work and team leadership. 
• GenAI Proficiency: Deep understanding of GenAI technologies and their creative applications. 
• Aesthetic Skills: Strong appreciation for craft, design, and luxury brand aesthetics. 
• Mentorship: Experience in mentoring and developing creative talent. 
• Client Management: Excellence in client presentation and stakeholder relationships. 
• Technical Skills: Proficiency in Adobe Creative Suite and GenAI platforms. 

What you need to be great in this role: 

• Direct experience in luxury, beauty, or wellbeing sectors. 
• Multi-market or global brand experience. 
• Track record of successful GenAI implementation in creative projects. 
• Expertise in digital-first creative development. 
• Leadership: Inspirational leader with a passion for innovation. 
• Strategic Thinking: Commercially savvy and strategic. 
• Craft Champion: Advocate for design excellence. 
• Collaboration: Strong team player with excellent communication skills. 
• Adaptability: Excited by emerging technologies and adaptable. 
• Continuous Learning: Committed to ongoing development. 
• At the time of this posting, the base salary for this position may range from $165,750.00 to $185,250.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 16617

#LI-director #LI-FD1 

Role: Gen AI Creative Director

Location: New York, New York

About the role: 

We're seeking an expert Creative Director to work alongside our senior creative leadership to lead the integration of GenAI innovation with creative excellence in the luxury and spirits sectors. This pivotal role demands pioneering new creative development approaches while maintaining the highest standards of craft and design. 

What you will be doing: 

• Guide creative teams in crafting innovative, GenAI-driven solutions that align with luxury brand values. 
• Drive exceptional creative quality across all channels, leveraging AI to elevate premium brand standards. 
• Advocate for the integration of AI tools and methodologies in the creative process. 
• Provide expert creative leadership for beauty and wellbeing clients, ensuring work resonates with sophisticated audiences. 
• Develop and nurture creative talent, fostering a culture of AI innovation and design excellence. 
• Build trust with clients in GenAI applications while safeguarding brand integrity.  
• Lead teams in employing tools like ChatGPT, Midjourney, and Adobe Firefly to enhance creative output. 
• Establish and ensure adherence to GenAI implementation standards for luxury brand work. 
• Maintain exceptional craft and design quality across all projects. 
• Pioneered innovation in GenAI applications while preserving brand equity. 
• Conduct reviews with constructive feedback to continually elevate work quality. 

What you need to be great in this role: 

• 10+ years in creative leadership with significant exposure to luxury or spirits brands. 
• Proven history of award-winning work and team leadership. 
• Deep understanding of GenAI technologies and their creative applications. 
• Strong appreciation for craft, design, and luxury brand aesthetics. 
• Experience in mentoring and developing creative talent. 
• Excellence in client presentation and stakeholder relationships. 
• Proficiency in Adobe Creative Suite and GenAI platforms. 
• Multi-market or global brand experience. 
• Track record of successful GenAI implementation in creative projects. 
• Expertise in digital-first creative development. 
• At the time of this posting, the base salary for this position may range from $157,250.00 to $175,750.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 16508

#LI-director #LI-FD1