About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client

As a values-driven home services company built on a simple promise, we show up, do the job right, and leave every home better than we found it. We are actively seeking a motivated and detail-oriented Office Manager to join our Atlanta team. This role is crucial for ensuring the smooth operation of our services and supporting the team's growth.

Responsibilities

• Answer inbound calls during business hours to schedule quotes and book jobs.
• Own outbound calls on unconverted leads, calling and texting leads that didn't book.
• Own daily scheduling and dispatch, ensuring that booked jobs are correctly staffed.
• Manage accounts receivable with automated and manual follow up.
• Complete onboarding paperwork, background checks, and system access for new hires before their first day on the job.
• Submit and approve all team timesheets by payroll cutoff with zero missed hours or late submissions.
• Track and renew all licenses, certificates of insurance, and compliance documents, initiating renewals at least 30 days before expiration.
• Serve as the communication hub between the owner, GM, technicians, and customers.
• Maintain accurate data entry across the CRM, job records, and financial documents.

Requirements

• Proven experience in an office manager, coordinator, or admin role within a home services business.
• Strong written and verbal communication skills in English.
• Confident using CRM platforms and scheduling tools.
• High attention to detail in data entry, invoicing, and accounts receivable.
• Disciplined about following checklists and SOPs.
• Coachable and receptive to feedback.

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1450, depending on experience
• 13th month pay
• Performance-based bonuses
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Role

We provide fractional Chief Revenue Officer services for mid-market home service contractors ($10M+ revenue). We step into companies with sales leadership vacuums and stabilize the revenue operation, build systems, and recruit the permanent leader. We work with 1-2 new clients a month by design. You are the founder's primary BD and marketing partner - running a high touch, relationship driven outbound motion to private equity firms, HR directors, and contractor owners. Every artifact you produce goes in front of executives deciding on $100K+ engagements. 

You are not someone who waits for direction. You bring recommendations, push back on weak ideas (even if they're from your senior), and own the execution. 

Responsibilities

• Run warm Linkedin outreach to the founder's connections and identify warm paths into target accounts via Sales Navigator
• Own outbound nurture sequences to private equity firms and HR directors, written in the founder's voice at executive grade
• Manage the relationship CRM in Go High Level - who's been touched, what the next step is, what's stale
• Draft thought leadership posts and comments on the founder's Linkedin that reflect Contractor CRO positioning (turnaround sales, leadership vacuums)
• Set up and maintain lead attribution across Linkedin, YouTube, podcast and inbound channels so we know what is actually working
• Manage podcast guest booking outreach and prep
• Maintain brand and messaging consistency across the website, decks, and client-facing assets. 
• Pivot strategy when needed. This is marketing - test, test, test. 

Requirements

• 3+ years in marketing, BD or sales operations role for a B2B services business.
• Proven ability to write executive-presence English copy - Linkedin posts, cold emails, sales collateral (not AI generated)
• Strong critical thinker who can push back on ideas with reasoning, and hold their own in a strategy conversation without needing to lead it
• Self directed operator who identifies what needs to happen, executes, and brings drafts for approval rather than waiting for instructions
• Bring recommendations - comfortable telling the founder why an idea won't work and proposing a better one, with reasoning
• Detail obsesses across spelling, formatting, and brand consistency - sloppiness costs deals
• Working knowledge of Go High Level (or similar platform) and Linkedin Sales Navigoator
• Available 6AM to 3PM Pacific Time, Monday to Friday

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1800, depending on experience
• 13th month pay
• Up to 150% of one month's salary in performance bonus. 
• Comprehensive HMO policy, including dependents

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

About Offshore Launch:

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Quite simply: our mission is for you to earn more every single year. And we back you up to make that happen. 

Your Role: 

Responsibilities:

• Own Live Switch coordination by scheduling virtual estimates and ensuring both client and technician are fully prepared
• Run the email marketing engine end-to-end including copy, segmentation, scheduling, testing, and reporting
• Manage Certificates of Insurance (COIs) end-to-end including tracking, renewals, and 24-hour turnaround on requests
• Protect the lead-to-quote handoff by ensuring all inbound leads are logged in Jobber same-day with complete details
• Coordinate cross-functional execution between the owner, sales, field techs, and external vendors
• Maintain inbox and calendar hygiene to ensure zero missed commitments and conflicts
• Keep Jobber 100% accurate across all leads, quotes, and job information
• Follow up on unbooked jobs and leads to drive conversion into scheduled work
• Manage hiring logistics including job postings, screening, and interview scheduling
• Maintain complete and compliant employee records including documentation and onboarding requirements

You'll Love This Role If You Are: 

• Calm under pressure and steady around high-energy operators
• Structured and proactive, you don’t wait to be told what to do
• Detail-oriented and take pride in clean, accurate systems
• Comfortable owning repeatable processes and improving them over time
• Confident communicator who asks questions and clarifies instead of guessing
• Reliable, you close loops and don’t let things fall through the cracks

Schedule: 9AM - 5PM EST

Compensation & Benefits (to be provided by Offshore Launch):

- $1000 - $1500/mo. depending on experience
- Annual bonus up to $2,250 including $500 at 90-days
- 13th month pay
- 16 Days PTO 
- Comprehensive HMO, including dependents. Health, life, vision, and dental insurance. 
- Annual continuing education budget to support professional development

Note:

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client:

We’ve proudly served the Portland and Washington areas for over 20 years, delivering innovative IT solutions and exceptional client service.

We’re looking for a well-rounded, client-ready systems engineer to support our growing MSP team. You’ll bring strong technical skills, excellent communication, and sound judgment—knowing when to act independently and when to ask for help.

This isn’t a role for a lone wolf—we succeed through collaboration, resourcefulness, and shared ownership. You should be confident in your ability to deploy, configure, and support infrastructure, but humble enough to know when it’s time to loop others in.

If you're the kind of person who takes initiative, communicates clearly, and genuinely cares about the client experience, we want to hear from you.

Responsibilities:

• Serve as a trusted technical resource for escalated support, infrastructure projects, and client onboarding

• Deploy and manage Windows Server environments, including Active Directory, DNS, DHCP, and GPOs

• Configure and support SonicWall firewalls, including VPNs and NAT policies

• Execute disaster recovery procedures using tools like ShadowProtect, Datto, or Veeam

• Administer and troubleshoot cloud platforms, including Microsoft 365, Entra ID, and Google Workspace

• Communicate proactively with clients—troubleshoot issues, set expectations, and build trust

• Ask for help when needed—collaborate with the team to avoid spinning cycles or wasting billable time

• Use RMM tools (e.g., N-Able) to monitor and address infrastructure alerts

• Create and update client documentation (e.g., IT Glue, Autotask)

• Automate repetitive tasks using basic PowerShell or batch scripting

• Prioritize client outcomes—deliver the right result, not just the right answer

Requirements:

• Minimum of 5 years of experience in an IT consulting or MSP environment (non-negotiable)

• Excellent written and verbal English communication skills—clear, professional, and client-facing

• Proven ability to deploy and manage Windows Server environments, including Active Directory, DNS, DHCP, and GPOs

• Hands-on experience with SonicWall firewall configuration, including site-to-site VPNs and NAT policies

• Practical experience executing disaster recovery using tools like ShadowProtect, Datto, or Veeam

• Strong working knowledge of Microsoft 365, Entra ID (Azure AD), and Google Workspace

• Familiarity with virtualization platforms such as Hyper-V and VMware

• Basic experience with PowerShell and/or batch scripting for automation

• Experience using RMM and PSA tools (e.g., N-Able, Autotask, IT Glue)

• Willing to work PST hours

• Exceptional client service and communication skills—you can explain technical issues clearly to non-technical users and create calm in stressful situations

• Demonstrated ability to ask for help when appropriate and collaborate to solve problems efficiently

• Strong attention to detail, reliability, and ownership of outcomes—not just tasks

Compensation & Benefits (to be provided by Offshore Launch):

• $2,000-3,000/mo depending on experience
• $500 bonus at 90-day
• 13th month pay (paid on Jun 1 and Dec 1).
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development
• Start date: immediate

Note: The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

About Offshore Launch:

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role:

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client:

We are a high-performance short-term rental and hospitality management company based in Texas. We manage and operate vacation rental properties with a clear focus on execution, guest experience, and owner satisfaction.

Our team is made up of locals who understand the market deeply and operate with a strong sense of ownership. With decades of experience across real estate development, construction, renovation, and sales, we don’t just manage properties—we build systems that drive consistent results.

We are a customer-first, operations-driven business. That means speed, accuracy, and accountability are non-negotiable. Every process we build and every action we take is designed to create seamless experiences for guests and maximize outcomes for property owners.

The Role: Operations Admin

We are hiring an Operations Admin who can operate as a low-drag, high-accountability team member. This is not a passive support role—we are looking for someone who takes ownership, executes reliably, and continuously improves systems.

You will play a critical role in keeping operations running smoothly—handling coordination, managing details, and ensuring nothing falls through the cracks.

What We’re Looking For

• Strong bias for action—you don’t wait to be told what to do
• High attention to detail and follow-through
• Ability to manage multiple moving parts without losing accuracy
• Clear, proactive communication
• Comfort working in a fast-paced, execution-focused environment
• Systems thinker—someone who looks for ways to improve how things are done

If you take ownership, move fast, and care about delivering real results—not just completing tasks—you’ll thrive in this role.

Responsibilities:

• Answer incoming phone calls.
• Manage guest communication via the Hostaway App, ensuring smooth check-in and check-out experiences.
• Ensure renters complete required registration processes based on property guidelines (e.g., pool access, property entry requirements).
• Email and track completion of required forms for select properties before guest arrival.
• Create and manage digital forms (Excel, Word) to streamline registration and property management processes.
• Provide timely guest support, responding to inquiries and assisting with check-in and check-out procedures.
• Keep property listings updated on the website, ensuring accurate availability, pricing, and details.
• Maintain records of property details, including amenities, guest requirements, and any updates to property features.
• Coordinate with the property manager on maintenance requests, operational tasks, and guest-related concerns.
• Marketing admin tasks include posting to social media and updating the website as needed.

Requirements: 

• 2+ years experience in property management, hospitality, or administrative support.
• Strong organizational and communication skills, with a focus on handling guest interactions professionally. Minimal accent preferred.
• Proficiency in Excel, Word, and online form creation tools for tracking and managing guest information.
• Ability to manage multiple properties and efficiently track guest requirements.
• Familiarity with short-term rental platforms and booking systems (e.g., Hostaway).
• Comfortable coordinating check-ins, check-outs, and guest registrations across various properties.
• Tech-savvy and quick to learn new software tools for property management operations.
• Ability to work remotely and independently while maintaining high service standards.

Compensation & Benefits (to be provided by Offshore Launch):

• Up to $1500/mo depending on experience
• Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores 
• 13th month pay
• Performance-based bonuses
• Comprehensive HMO policy, including dependents

Note:

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.