New Relic
At New Relic, our mission is to eliminate interruptions in digital experiences for developers worldwide. Whether you’re a software engineer, sales development representative, or product manager, if you're driven by innovation and passionate about solving customer challenges, there’s a place for you here. Come build the future with us!
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
About us:
New Relic is at the forefront of digital intelligence, providing cutting-edge solutions that allow businesses to thrive in the ever-evolving digital landscape. Our commitment to innovation drives us to deliver unparalleled value to our customers, helping them to monitor, optimize, and scale their digital systems efficiently. As we continue to grow, we seek passionate individuals to join our team and contribute to our mission of empowering technology-driven businesses.
Your opportunity:
The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction.
What you'll do:
- Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption.
- Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to fully leverage New Relic solutions. Promote a culture of continuous learning and development.
- Managing Mutual Activity Plan Milestones: Designs and executes Mutual Activity Plans tied to Value/Outcomes. Set and oversee clear project milestones, adjust plans as necessary, celebrate customer achievements and moments of value, and address deviations in a timely manner.
- Providing Customer Business Review Inputs: Utilize insights from customer interactions and data analytics to contribute valuable information for business reviews and identify successes, challenges, and growth opportunities.
- Maintaining Committed Consumption Levels: Engage proactively with customers to mitigate churn risks, demonstrating ongoing value and addressing concerns promptly.
- Owning Technical Relationships: Build strong connections with technical stakeholders, understand their challenges and goals, and advocate for them within New Relic.
- Facilitating Ongoing User Training: Keep users informed about new features and enhancements and provide refresher training to ensure continued proficiency and satisfaction.
- Supporting Business Case Development for New Opportunities: Work with sales to identify and develop expansion opportunities, using success stories and ROI evidence to support business cases.
- Supporting Measuring and Communicating Value to Technical Stakeholders: Work closely with technical decision-makers. Quantify the impact of New Relic's solutions on their business. Provide regular reports and dashboards showcasing value metrics.
This role requires:
The ideal candidate for the Technical Success Manager role at New Relic is someone who excels in technical areas related to Kubernetes, Cloud, and Observability platforms and embodies strong communication, relationship-building, and project management skills. Experience with customer success and sales frameworks (MEDDPICC) will be appreciated. We are looking for a proactive, customer-focused individual passionate about leveraging technology to solve problems and enhance customer satisfaction.
- Technical Expertise: Strong technical expertise in Kubernetes, knowledge of Cloud (AWS, Azure, or Google Cloud Platform Certified), and/or Observability Platforms is highly valued. Additionally, a solid understanding or hands-on experience with a programming language such as Java, PHP, .NET, Ruby, Node.js, Python, or SQL scripting is essential.
- Experience in a Customer-facing Technical Role (Pre-Sales/Post-Sales): Proven success in roles like Principal Technical Support, Solutions Engineering, or Technical Account Management, especially in the SaaS or technology sector. Deep understanding of customer needs and adept at providing customized technical solutions.
- Strong Communication Skills: Highly skilled in communicating complex technical concepts to diverse audiences, including non-technical stakeholders, through verbal and written channels. Proficient in analyzing business requirements and customer interactions to anticipate client needs and contributing to internal roadmap sessions to translate them into actionable project plans and timelines.
- Relationship Building: Skilled at building and maintaining strong relationships with technical stakeholders, understanding their challenges and goals, and effectively advocating for them within the organization.
- Solution-Oriented: A proactive, solution-focused approach to customer challenges, with a commitment to achieving customer success and satisfaction.
- Collaborative Team Player: Ability to collaborate effectively across teams, including working closely with sales, product development, and support teams to drive customer success and identify new opportunities
Please note that visa sponsorship is not available for this position.
#LI-AD1
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。
Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。
当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。
What you'll do
- お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する
- New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する
- New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する
- New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する
- 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。
This role requires
- プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること
- 最新技術に興味があり、自ら手を動かしてキャッチアップしている
- 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている
- AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験
- Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き
Bonus points if you have
- Java、PHP、.NET、Ruby、Node.js、Pythonなどプログラム言語に関する実践的な作業経験があるかたは優遇
Please note that visa sponsorship is not available for this position.
#LI-RT
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Senior Manager, Customer Advocacy
The Opportunity
At New Relic, we're building the future of observability—a platform that empowers businesses to thrive in a world increasingly powered by AI. We are looking for a high-impact Senior Manager, Customer Advocacy, to lead technical teams including Solution Consultants (SC), Solution Architects (SA), and Technical Success Managers (TSM) across
As a key technical leader in the region, you will operationalize the technical strategy to drive growth, expansion, and continued success. Reporting to the VP of Customer Advocacy, you will be responsible for the day-to-day technical execution of the business. We are looking for a leader who is passionate about coaching talent, scaling revenue, and establishing deep technical trust with our customers. This role requires a strong understanding of the APJ market, the ability to bridge global strategy with local cultural nuances, and a commitment to excellence.
What You’ll Do
- Operationalize Market Strategy: Execute a APJ-specific go-to-market strategy that aligns with global objectives and local market demands.
- Drive Revenue Growth: Partner closely with Sales leadership to drive new customer acquisition and platform expansion. You will be responsible for ensuring technical teams deliver against sales targets, NRR, and ARR goals.
- Leadership & Coaching: Lead and mentor a high-performing team of technical professionals. Foster a culture of accountability, collaboration, and continuous learning that reflects business values.
- Stakeholder Relationships: Cultivate relationships with technical leaders and key stakeholders at major accounts, acting as a trusted advisor and ensuring New Relic’s value proposition is realized.
- Platform Adoption: Drive value-led interactions to ensure sustainable platform usage. Help customers mature their observability practices and instrument business-critical applications to maximize their ROI.
- Technical Excellence: Maintain high standards for technical delivery, ensuring the team provides compelling "Points of View" and high-quality technical demonstrations/proofs of value.
- Cross-Functional Collaboration: Work with Product, Engineering, and Global Support to advocate for the specific needs and product requirements of the market.
- Partner Support: Support the partner ecosystem by aligning technical resources to drive success through our strategic partners.
The Skills You’ll Bring
- Experience: 12+ years of experience in technical sales, solution consulting, or customer success, with at least 5–7 years in people management (leading managers or high-level individual contributors).
- Proven Leadership: A track record of leading technical teams, with a focus on achieving revenue growth and operational excellence.
- Sales Alignment: Strong understanding of sales methodologies (e.g., MEDDPICC) and experience partnering with enterprise sales teams to close complex deals.
- Technical Acumen: Strong background in cloud computing (AWS, Azure, GCP) and observability. Familiarity with AI (Generative, Ops, Agentic), ITSM, DevOps, SRE, and CI/CD pipelines.
- Consumption Model Experience: Experience working within a Software Consumption-based business model is highly preferred.
- Communication: Excellent communication and analytical skills, with the ability to translate complex technical concepts into business value.
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
We are seeking a seasoned Technical Account Manager with 8+ years of experience to lead strategic customer engagements in the Delhi/NCR region. In this role, you will act as a trusted advisor to our most complex Enterprise accounts, bridging the gap between deep technical observability and high-level business value. You will be directly responsible for the health, retention, and growth of your assigned territory by leveraging the New Relic Consumption Model
Key Responsibilities
• Strategic Relationship Management: Build and maintain deep, long-term relationships with key customer stakeholders and C-suite executives, acting as their primary technical advocate with respect to New Relic.
• Upsell & Expansion Advocacy: Partner closely with sales to identify and qualify expansion opportunities within existing accounts by aligning New Relic’s value proposition with the customer’s evolving business metrics.
• Churn Reduction & Retention: Proactively monitor account health and consumption rates to identify “Cold Accounts” at risk of rollover. Implement strategic intervention plans to ensure continuous value realization and reduce churn.
• Technical Value Execution: Develop and execute high-impact pilot engagements that showcase advanced observability use cases.
• Collaboration & Mentorship: Act as a leading team player within a broader account team, strategizing on complex business problems and providing guidance to junior team members.
Technical Expertise & Hands-on Requirements
- Hands-on Observability Mastery: Expert-level knowledge of observability tools and platforms, specifically regarding Infrastructure monitoring and Application Performance Monitoring (APM).
- Language Proficiency: Deep hands-on experience and troubleshooting knowledge in enterprise languages, specifically Java, .NET, and Go Lang.
- Cloud & Modern Stack: Strong understanding of cloud environments (AWS, Azure, GCP) and modern DevOps practices including CI/CD and AIOps.
- Onboarding Velocity: Ability to manage high-velocity onboarding processes, aiming for “First Value” confirmation within 30–35 days to ensure long-term retention.
8+ years of experience in a technical, customer-facing role (TAM, Solutions Architect, or Senior DevOps Engineer).
- Strong understanding of Value-Based Selling and the ability to link technical activities to financial performance.
- Exceptional communication and presentation skills, capable of commanding a room of senior engineering leaders.
- Strong problem-solving skills with a “customer-first” energy and a passion for continuous learning.
- Knowledge of Consumption-based business models and Salesforce (SFDC) hygiene for opportunity progression.
#LI-AD1
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。
Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。
当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。
What you'll do
- お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する
- New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する
- New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する
- New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する
- 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。
This role requires
- プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること
- 最新技術に興味があり、自ら手を動かしてキャッチアップしている
- 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている
- AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験
- Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き
Bonus points if you have
- Java、PHP、.NET、Ruby、Node.js、Pythonなどプログラム言語に関する実践的な作業経験があるかたは優遇
Please note that visa sponsorship is not available for this position.
#LI-PS2
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Ready to apply?
Apply to New Relic
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