Your Opportunity

Organizations around the world depend on New Relic to help them build better software using data, not opinions. Logs are one of the fundamental pillars of New Relic’s observability platform. Thousands of New Relic customers rely on their logs to detect and resolve issues by analyzing many petabytes of data sent via a wide variety of logging integrations.

As a Lead (Staff) Engineer for the Logging Integrations group, you will be the technical cornerstone of the team responsible for the "front door" of New Relic's logging experience. We are looking for a hands-on technical leader who remains deeply embedded in the code while providing strategic direction across complex, high-scale architectures. If you are passionate about observability, love mentoring engineers, and thrive on turning architectural ambiguity into reliable production systems, we want to talk to you.

What you’ll do

• Hands-on Technical Leadership: Define and influence the technical strategy for logging integrations while remaining "keyboard-active." You will design, build, and optimize scalable data integration services and tools capable of handling massive throughput.
• Drive Solutions from Ambiguity: Lead the charge in high-uncertainty environments. You will collaborate with Product Managers, Principal Engineers, and cross-functional teams to translate abstract business needs into concrete, high-impact technical roadmaps.
• Raise the Engineering Bar: Lead by example through high-standard code reviews, rigorous design docs, and the implementation of engineering best practices. You aren't just a participant; you are a "bar raiser" for technical excellence across the department.
• Mentorship & Culture Building: Actively mentor engineers across all levels. You will foster a culture of continuous learning by giving tech talks, leading workshops, and sharing knowledge that levels up the entire group’s engineering craft.
• Collaborative Problem Solving: Maintain a "zero-ego" approach to engineering. You will pair program with engineers of all levels, tackling everything from high-level architecture to deep-seated performance bottlenecks in production.
• Full-Stack Thinking: While your core is high-volume backend/systems engineering, you will leverage your experience with Front-End domains to ensure a seamless end-to-end user experience, contributing to or leading front-end initiatives when necessary.
• Modern SRE & Reliability: Move beyond basic CI/CD. You will be responsible for the health of your systems, using modern observability tools to proactively identify and resolve reliability, latency, and performance issues.

This role requires

• Hands-on Mastery: 8+ years of professional software engineering experience. You must be highly proficient in Java/Go, with a track record of delivering robust, production-grade code in both.
• Cloud & Infrastructure Expertise: Deep understanding of public cloud platforms (AWS, Azure, or GCP). You are highly proficient in Infrastructure as Code (IaC) using Terraform or CloudFormation.
• Proven Architectural Impact: Experience leading the design and delivery of highly reliable, scalable distributed systems. You have built and maintained major components that handle significant data volume.
• Full-Stack Versatility: Meaningful experience with Full Stack development, including a history of delivering/working on Front-End projects. You should have a genuine interest in the UI/UX layer of the product.
• Observability Native: Deep expertise in the SRE/Observability space. You have used (and ideally built) observability tools to solve complex reliability or performance issues in distributed environments.
• Communication & Influence: The ability to drive consensus across teams and influence technical direction through clear communication and strong technical justification.

Bonus points if you have

• Open Source Pedigree: You are an active contributor to the Fluent Bit, Fluentd, or OpenTelemetry ecosystems.
• Cloud-Native Depth: Hands-on experience with Helm, Kubernetes Operators, and cloud-native logging drivers (e.g., AWS FireLens).
• Data Integration Expertise: Experience working on data integration or ingestion products, specifically within the SaaS vendor or telemetry space.
• High-Throughput Pipelines: Experience building real-time tools to collect, process, and ship log data at a petabyte scale.

Your opportunity

As a Senior Manager for the Logging UI team, you will lead a talented group of engineers responsible for building the user interface that millions of developers rely on to understand their log data. This is a critical part of our observability platform, and your leadership will directly impact our customers' ability to troubleshoot issues, analyze trends, and gain deep insights from their systems.

You'll have the opportunity to guide the team's technical and product strategy, mentor and grow engineering talent, and foster a culture of innovation, quality, and high performance. This is a key leadership role where you will act as the bridge between high-level business strategy and technical execution, ensuring your team's work delivers maximum value to our users and the business.

What you'll do

• Lead and Mentor: Manage and develop a team of software engineers, fostering their career growth through 1:1s, coaching, and performance management.
• Drive Execution: Oversee the team's software development lifecycle, ensuring timely and high-quality delivery of the product roadmap and managing the backlog of features and bug fixes.
• Partner on Product Strategy and Vision: Collaborate closely with Product Management, Design, and other engineering leaders to define the vision, strategy, and roadmap for the Logging UI.
• Drive Technical Strategy and Innovation: Define and execute the long-term technical vision for the team, making key architectural decisions, and creating an environment that encourages innovation and experimentation.
• Champion Engineering Excellence: Drive continuous improvement in engineering practices, processes, and quality. Promote best practices in software engineering, participate in design reviews, and ensure the creation of scalable and maintainable solutions.
• Foster a Healthy Team Culture: Build and maintain a positive, inclusive, and high-performance team environment where engineers feel empowered and motivated.

This role requires

• 10+ years of experience in software engineering, with at least 5 years in a people management role leading software teams.
• Proven experience leading the development of complex, data-intensive web applications.
• Demonstrated experience in defining and driving the technical strategy for a product or team, especially when balancing and prioritizing incoming requests with limited capacity
• Excellent communication skills and experience collaborating with cross-functional teams (Product, Design, etc.).
• A deep understanding of Agile development methodologies (Scrum/Kanban) and modern DevOps practices.
• A passion for mentoring engineers and a track record of building successful, healthy teams.

Bonus points if you have

• Experience in the observability, monitoring, or logging space
• Experience with spec-driven development and transforming teams to an AI-driven SDLC
• Familiarity with modern front-end technologies and frameworks (e.g., React, TypeScript, GraphQL)
• Experience with data visualization libraries
• Experience working in a remote or distributed team environment

Please note that visa sponsorship is not available for this position.

#LI-Gk1 #LI-Remote

Your opportunity

We're looking for an experienced Senior Product Manager who is interested in solving cloud native infrastructure observability challenges and is excited about owning & growing the Multi-million ARR product line. So if you want to make a broad impact on 10K+ customers and New Relic’s bottomline, this is your calling!

What you'll do

• Lead strategy, roadmap & execution for New Relic’s Infrastructure O11y
• Define, measure, strategize, execute and communicate on adoption growth metrics
• Understand and define typical journeys that users take to solve their problems and create lo-fi mocks when ideating solutions for delightful user experience 
• Be a vocal proponent for delightful UX and priorities for your team within the company
• Be an internal and external spokesperson for cloud native infrastructure observability

This role requires

• You have 5+ years of software product management experience in defining and shipping infrastructure products to market. 
• You are a hands-on PM who regularly uses your own products like your users do
• You have developed empathy for infrastructure personas
• You have worked closely with eng & design to ship products for sprint releases

Please note that visa sponsorship is not available for this position.