SUMMARY 

We are seeking an experienced Program / Project Manager on a contract basis to drive the planning, coordination, and on-time delivery of large-scale, high-dependency programs spanning global and affiliate teams. This is a hands-on, delivery-focused role managing multiple interdependent work streams primarily in a waterfall environment with downstream agile execution. 

PRIMARY DUTIES 

• Program & Project Delivery: Plan and deliver large-scale programs using waterfall methodology while integrating agile execution for technology teams operating in sprints. 
• Execution & Tracking: Maintain the single source of truth for program status, owning day-to-day task tracking, milestones, and the critical path across geographies. 
• Global Coordination: Act as the connective tissue between global program leads and local affiliate teams, ensuring alignment across time zones and operating models. 
• Meeting Governance: Establish and run disciplined meetings using 4 Disciplines of Execution (4DX) principles to focus on wildly important goals and accountability. 
• Risk & Scenario Planning: Proactively identify and mitigate risks while leading scenario planning exercises to support senior stakeholder decision-making. 
• Stakeholder Management: Influence without authority across cross-functional teams and partners with senior commercial and technical leadership to align on strategy. 

COMPETENCY 

• Technical Proficiency: Hands-on experience using Adobe Workfront for portfolio management and the Microsoft Office suite (Excel, PowerPoint, Teams). 
• Leadership: Proven ability to influence without authority and drive outcomes across matrixed, distributed delivery teams. 
• Communication: Strong status reporting skills with the ability to tailor messaging for working teams up to senior executive leadership. 
• Problem Solving: Skilled in analytical trade-off analysis and framing recommendations for complex delivery paths. 

REQUIRED EDUCATION 

• Bachelor's Degree or equivalent work experience. 

EXPERIENCE 

• Total Experience: 5+ years of relevant Program / Project Management experience. 
• Methodology: Demonstrated "must-have" experience delivering projects using waterfall methodology. 
• Scope: Proven track record managing multiple, dependent work streams and global/affiliate cross-functional teams. 

QUALIFICATIONS (PREFERRED) 

• PMI PMP certification or equivalent delivery certification. 
• Working knowledge of Agile frameworks (Scrum, SAFe, Kanban). 
• High-level knowledge of Adobe Experience Manager (AEM) and Digital Asset Management (DAM). 
• Experience running Big Room Planning or equivalent large-scale planning events. 

PHYSICAL DEMANDS 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. 
• Regular, repetitive movements such as typing, mouse movements, and scrolling. 
• Ability to hear and understand spoken communications via remote communication tools (e.g., phone, video conferencing). 
• Prolonged periods of looking at a computer screen and adjusting focus. 

EXPECTED HOURS OF WORK 

• Standard business hours with required coordination across various global time zones. 

PHYSICAL DEMANDS: Remote- Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.  

WORK ENVIRONMENT: Remote (Fixed Term Contract position)

EXPECTED HOURS OF WORK: 40 hours per week; regular business hours 

TRAVEL: None 

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.  

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy

Summary

Client is seeking a Design Lead to support the Enterprise Web Initiative (EWI) for regions outside the United States (OUS), with a primary focus on Europe. EWI is Lilly’s centralized platform and operating model that enables teams across the enterprise to create, manage, and scale digital web experiences.

This role is critical to ensuring that all EMEA and global OUS enterprise websites are brand-consistent, elevated, accessible, localized, and unified under the Lilly Direct brand ecosystem while meeting regional regulatory and compliance requirements. The Design Lead will translate enterprise brand and experience strategy into high-quality execution, guiding designers day-to-day while partnering closely with Design Directors, Product, Engineering, and regional business stakeholders.

This role blends hands-on design leadership, governance, and mentorship, ensuring that every site created through EWI reflects Lilly’s standards for trust, clarity, compliance, and user-centered design in a highly regulated, global environment.

PRIMARY DUTIES

• Lead the day-to-day design execution for OUS and EMEA enterprise web initiatives, guiding designers to deliver high-quality, compliant, and brand-aligned digital experiences.
• Partner with Design Directors to translate enterprise brand vision and Lilly Direct standards into scalable, regionally appropriate design solutions for EWI-managed websites.
• Ensure all websites created through EWI maintain consistent visual design, interaction patterns, accessibility, and content hierarchy aligned with Lilly’s global brand system while supporting localization and multilingual needs.
• Support the end-to-end design process—from intake and requirements refinement through concept, design, review, localization, and launch—within an enterprise web governance model.
• Collaborate with Product and Engineering to scope features, prioritize work, and resolve design challenges, balancing speed, scalability, and quality across regions and time zones.
• Advocate for user-centered design, accessibility, and usability best practices, including WCAG and relevant European accessibility standards (e.g., EN 301 549), particularly for healthcare and patient-facing content.
• Ensure designs align with regional regulatory and privacy requirements, including GDPR and local market compliance, in partnership with Legal and Compliance teams.
• Uphold and evolve design systems, component libraries, UI patterns, and templates used across EWI to enable rapid, consistent, and localized site creation.
• Provide mentorship, constructive feedback, and design direction to individual contributors, helping grow design craft and enterprise design maturity across global teams.
•  Act as a design quality gate, ensuring work meets Lilly brand, regulatory, localization, and experience standards prior to delivery.

CORE COMPETENCIES

• Strong enterprise design leadership, with the ability to translate high-level brand and experience strategy into repeatable, scalable execution across regions.
• Exceptional cross-functional communication skills, working effectively with global design, product, engineering, compliance, and business stakeholders.
• Deep expertise in web design, design systems, accessibility, and user-centered design within complex or regulated global environments.
• Strong understanding of localization, multilingual design, and cultural considerations for European and global audiences.
• Proven ability to mentor and guide designers while remaining hands-on in execution when needed.
• Strong judgment and attention to detail, ensuring polished, cohesive experiences at enterprise scale.

REQUIRED EDUCATION

Bachelor’s degree in design, Interaction Design, Visual Communication, Human-Computer Interaction, or a related field. Equivalent practical experience will be considered.

EXPERIENCE

• 10+ years of experience in digital, product, or web design, with demonstrated success delivering enterprise-scale and international web experiences.
• Experience leading or guiding designers within design systems or platform-based environments.
• Proven collaboration with product managers, engineers, and leadership to define requirements and deliver compliant, scalable solutions.
• Experience working within regulated industries (e.g., healthcare, life sciences, or pharmaceuticals) strongly preferred.
• Strong portfolio demonstrating brand-driven, scalable, and localized web design execution.

LANGUAGE SKILLS

• Excellent verbal and written communication skills in English.
• Additional European language proficiency is a plus but not required.

QUALIFICATIONS

• Accomplished design practitioner with a strong track record of delivering enterprise-quality, global digital experiences.
• Skilled at turning brand strategy, governance, and regulatory requirements into actionable design solutions.
• Collaborative, empathetic leader who provides clear, constructive feedback across cultures and regions.
• Comfortable balancing hands-on design work, mentorship, and strategic alignment.
• Strong analytical and problem-solving skills to support business, brand, regulatory, and user needs.

PHYSICAL DEMANDS 

Standard office or remote work conditions; no unusual physical requirements.

WORK ENVIRONMENT 

Highly collaborative and fast-paced. Works with global cross-functional teams across Digital, Product, Engineering, Compliance, and regional stakeholders. Focused on scalable delivery, quality, localization, and continuous improvement within enterprise web operations.

#LI-US1