Required Qualifications:

• 10+ years of experience in management consulting, enterprise strategy, or digital transformation
• Proven experience defining and operationalizing agentic AI use cases
• Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
• Expertise in translating emerging technology into business value, ROI, and measurable outcomes
• Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
• Understanding of contact center technologies, business processes, and metrics a big plus
• Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
• Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
• Experience leading executive-level conversations, workshops, and strategic decision forums
• Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
• Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
• Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
• Experience contributing to practice development, frameworks, or thought leadership

Required Qualifications:

• 10+ years of experience in management consulting, enterprise strategy, or digital transformation
• Proven experience defining and operationalizing agentic AI use cases
• Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
• Expertise in translating emerging technology into business value, ROI, and measurable outcomes
• Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
• Understanding of contact center technologies, business processes, and metrics a big plus
• Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
• Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
• Experience leading executive-level conversations, workshops, and strategic decision forums
• Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
• Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
• Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
• Experience contributing to practice development, frameworks, or thought leadership

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

As a Salesforce Technical Architect focused on Agentforce and AI, you will be responsible for building compelling Agentforce-powered experiences for users and delivering impactful business value to our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on architecting and executing technical solutions for Agentforce and related-technologies.

You will have the opportunity to:

• Lead and own the technical solution design. This includes designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures.
• Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes.
• Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment
• Follow and understand new Salesforce products and technical capabilities

Required Qualifications:

• 6+ years of experience in application and software development
• 4+ years of experience with Salesforce in a development role
• Bachelor's or Master's degree in Computer Science or a related field
• Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#)
• Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce
• Understanding of front-end web development principles and technologies (HTML/CSS)
• Strong communication skills; the ability to convey complex technical details to all audiences
• Experience with using source control and branching/pull requests strategies
• Familiarity with CI/CD solutions and DevOps principles
• 15 years of full-time education

Preferred Skills:

• Experience working with Agentic AI Systems and Generative AI capabilities
• Any additional Salesforce certifications are a plus, preferably Platform Developer II or Agentforce Specialist certifications 

What can you expect in the interview process?

• Recruiter screen (phone) - 30 minutes
• Introductory conversation to discuss the role and your experience
• Panel Interview with Real-Time Exercise (Video) - 60 minutes
  • You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)
  • You’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members
• The call will be split into two parts:
• Organization lead interview (Video) - 45 minutes 
• You’ll talk through your career goals and relevant work examples
• You’ll discuss challenges you have overcome and the tools you used to get there
• Leadership interview (Video) - 45 minutes 
• You’ll meet with a member of our leadership team

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are hiring for a Product Owner, AI & Agentforce Delivery with a strong understanding of Salesforce & AI solutions who will manage and support customer-facing Agentforce and AI implementation projects as well as internal initiatives to create supporting assets and solutions. The ideal candidate has the ability to plan and think strategically, as well as dive into project details to manage the project on the ground. The AI & Agentforce Delivery Product Owner is professional and confident in front of critical customer stakeholders. Ideal candidates will have a strong analytical, consultative mindset and thrive in an agile environment. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!

You'll have the opportunity to:

Manage overall delivery of targeted Agentforce delivery projects, acting as product owner to oversee and shape the overall solution and project manager to manage day to day work and customer relationships. You will: 

• Act as a “thought leader” for our customers, guiding the customer and NeuraFlash, Part of Accenture team in the definition of use cases and business outcomes
• Smoothly transition customers from the sales process to project delivery. This includes: Reviewing the SOW and any partner-funding POs, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding
• Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
• Manage NeuraFlash, Part of Accenture project team members in the delivery of the solution
• Readout documented and measured outcomes for live solutions prior to project closeout
• Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions

Required Qualifications:

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery
• Outstanding verbal and written communication skills to audiences of all levels 
• Experience working in a  professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications
• Demonstrated track record of writing SOWs and Change Requests and managing scope

Preferred Skills:

• Bachelor’s Degree in Business, Engineering, Information Technology or Management

We are hiring for a Product Owner, AI & Agentforce Delivery with a strong understanding of Salesforce & AI solutions who will manage and support customer-facing Agentforce and AI implementation projects as well as internal initiatives to create supporting assets and solutions. The ideal candidate has the ability to plan and think strategically, as well as dive into project details to manage the project on the ground. The AI & Agentforce Delivery Product Owner is professional and confident in front of critical customer stakeholders. Ideal candidates will have a strong analytical, consultative mindset and thrive in an agile environment. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!

You'll have the opportunity to:

Manage overall delivery of targeted Agentforce delivery projects, acting as product owner to oversee and shape the overall solution and project manager to manage day to day work and customer relationships. You will: 

• Act as a “thought leader” for our customers, guiding the customer and NeuraFlash, Part of Accenture team in the definition of use cases and business outcomes
• Smoothly transition customers from the sales process to project delivery. This includes: Reviewing the SOW and any partner-funding POs, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding
• Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
• Manage NeuraFlash, Part of Accenture project team members in the delivery of the solution
• Readout documented and measured outcomes for live solutions prior to project closeout
• Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions

Required Qualifications:

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery
• Outstanding verbal and written communication skills to audiences of all levels 
• Experience working in a  professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications
• Demonstrated track record of writing SOWs and Change Requests and managing scope

Preferred Skills:

• Bachelor’s Degree in Business, Engineering, Information Technology or Management

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.