Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. 

We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. 

At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. 

Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. 

If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. 

Nav Technologies Inc. seeks a Software Engineer to deliver high quality system designs and software code at scale, while communicating with groups inside and outside of Nav’s engineering team. Contribute to the technical architecture of Nav’s products and systems. Generate ideas for leveraging technology in the pursuit of Nav’s goals. Advocate for engineering best practices and drive coding standards. Develop, apply, and socialize advanced technologies, engineering principles, and concepts. Collaborate across teams to help enhance product and systems. Provide engineers with technical documentation. #LI-DNI

Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field, and 2 years of academic or professional experience building and operating fault-tolerant distributed systems, workflows, databases and mobile or web applications. Academic or professional experience must include: experience with public cloud infrastructure; experience with software development using Python and Java; experience with Gitlab; experience with data processing at scale and database management systems including PostgreSQL; experience with data mining, statistical machine learning, and advanced programming algorithms; experience with computer networks, including network architecture, protocols, systems, and cloud networking concepts; experience with software analysis and design, including object-oriented programming and design architecture principles; experience with software requirements engineering, modeling frameworks, and Agile project management; and experience with database management system implementation, including query optimization, indexing, and concurrency control. Telecommuting may be available on a full-time basis. #LI-DNI

Job location: Draper, UT. To apply, please visit https://www.nav.com/careers/ and enter Job Code [0001] when prompted.  Alternatively, please send your résumé, cover letter, and a copy of the ad to: Nav Technologies Inc., Attn: D. Gregersen, 13693 South 200 West, Suite 200, Draper, UT 84020.

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. 

We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. 

At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. 

Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. 

If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. 

Nav is seeking a Senior Manager of Lifecycle to own the strategy, execution, and operational management of lifecycle marketing. This role is responsible for building and optimizing programs that move customers to the next best step in their journey, with a strong focus on Free-to-Prime conversion, lifecycle engagement, and revenue impact. This role partners closely with Marketing, Product, Engineering, Data, and CRM stakeholders to ensure lifecycle programs are technically sound, well targeted, and measurable.

YOU WILL: 

• Own lifecycle strategy and execution across email and Customer.io programs
• Improve Free-to-Prime conversion through onboarding, upsell, and re-engagement journeys
• Maintain healthy deliverability and strong lifecycle channel performance
• Partner with Data, GTM, Brand, Product, and Engineering on segmentation, data flows, and campaign execution
• Refresh, test, and optimize onboarding campaigns for Free and Prime users
• Improve targeting and segmentation for both Prime and Marketplace audiences
• Prioritize, organize, and oversee lifecycle work intake, deployments, and ongoing optimization
• Track performance across conversion, engagement, and revenue impact metrics
• Increase Free-to-Prime conversion through better lifecycle strategy, targeting, and onboarding optimization
• Maintain and improve lifecycle channel health, including deliverability, reporting, and execution quality
• Build a more effective and scalable lifecycle program through better segmentation, campaign optimization, and cross-functional coordination

WHO YOU ARE: 

• Deep lifecycle / CRM marketing experience
• Strong hands-on experience with Customer.io or similar lifecycle platforms
• Experience owning email strategy, execution, and performance
• Comfort working cross-functionally with Data, GTM, Brand, Product, and Engineering
• Strong understanding of segmentation, deliverability, and customer journey optimization
• Ability to balance strategy with hands-on execution in a lean environment
• Experience managing a team doing performance reviews mentorship.

More about Nav

Inclusion at Nav:

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful:

At Nav, we are  transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings . The base salary for this role is targeted between $110K - $135K per year. The final offer amount is determined by your proficiencies within this level. 

Our impact on you:

Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. 

A Naverick’s DNA: 

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

If you are based in California, we encourage you to read our privacy notice for  California residents linked here.

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. 

We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. 

At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. 

Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. 

If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk.

As a Senior Copywriter, you operate as a senior creative individual contributor. You are responsible for partnering with marketing and creative on concept development, shaping campaign narratives, and elevating the quality of storytelling across Nav’s marketing.

You don’t just execute against briefs — you help define them. You partner directly with marketing stakeholders and senior designers to develop ideas from the ground up, translating business and product strategy into compelling, insight-driven creative.

This role requires a balance of conceptual thinking, strategic translation, and exceptional craft, with ownership over how messaging comes to life across channels.

YOU WILL:

• Lead concepting for campaigns and initiatives in partnership with marketing stakeholders and senior designers/art directors
• Co-create big ideas, narratives, and campaign platforms from early-stage briefs through execution
• Operate as a creative lead for copy, setting a high bar for originality, clarity, and impact
• Translate product, brand, and growth strategy into clear, compelling messaging frameworks at the campaign and channel level
• Shape how Nav’s story shows up across the customer journey, ensuring cohesion and consistency
• Elevate and evolve Nav’s brand voice through thoughtful application and refinement
• Develop high-impact copy across a range of surfaces, including landing pages, email, paid media, video, radio, SMS, push notifications, and more
• Ensure work is not only creatively strong, but also accurate, compliant, and aligned to performance goals
• Scale ideas across channels while maintaining narrative integrity
• Partner closely with product marketing, growth, lifecycle, and design to align on goals and bring ideas to life
• Help shape briefs, challenge assumptions, and contribute to upstream thinking
• Present work confidently and guide stakeholders toward strong creative decisions
• Collaborate with performance teams to test, learn, and refine messaging
• Use data and customer insights to improve clarity, resonance, and conversion
• Identify gaps in the customer journey and proactively propose solutions

WHO YOU ARE: 

• 7+ years of experience in copywriting, content, or creative roles
• Experience in fintech, banking, lending, or small business ecosystems is a plus
• You generate original ideas and translate them into compelling, full-funnel campaigns
• You understand how creative work ladders up to business and marketing goals
• You write clear, engaging, and accurate copy across formats and channels
• You can simplify nuanced financial or technical concepts without losing meaning
• You work seamlessly with designers as a true creative partner
• You’re confident presenting, defending, and evolving ideas with stakeholders
• You take initiative, navigate ambiguity, and drive work forward

More about Nav

Inclusion at Nav:

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful:

At Nav, we are transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, bonus, perks, and benefit) offerings. The base salary for this role is targeted between $115,000 - $140,000 per year. Final offer amount is determined by your proficiencies within this level. 

Our impact on you:

Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. 

A Naverick’s DNA: 

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

If you are based in California, we encourage you to read our privacy notice for  California residents linked here.