Who are we hiring?

The Production Manager is responsible for the successful advancement and completion of the assigned events across the Madison Square Garden venues, including but not limited to Radio City Music Hall & The Beacon Theatre. The Production Manager position will encompass managing the operational execution of a wide range of events such as concerts, comedy shows, special entertainment events, and family shows. This person will act as the liaison between client and all venue departments, partners and stakeholders to maximize operational efficiency through collaboration and communication. The Production Manager will be responsible for generating and maintaining operational budgets for the assigned event. The Production Manager will work with a Union & a non-union labor workforce. The position exists within an environment that is a (24) hour / (7) days a week operation due to the numerous daily and nightly events across live entertainment. The ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.

What will you do?

• Production Manager will be responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.
• Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, client seating, and client staffing requirements.
• Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail.
• Track costs against budget for settlement with internal and external clients.
• Produce AutoCAD drawings to illustrate seating maps to be used for the purpose of on sales across the event spectrum. These drawings build the foundation for the event and will be shared with various stakeholders across the MSG enterprises, including but not limited to Box Office, Finance, Building Operations & Booking.
• Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
• Understand and communicate with all parties the work rules for Union & Non-Union labor teams.
• Schedule and direct union and non-union labor associated with the daily operation of event.
• Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.
• Oversee transition from day of event activities to the load out of all equipment for assigned events.
• Evaluate quality of client and guest experience through observation and responding to feedback.

What do you need to succeed?

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
• 5-7 years working experience in live event production management with direct responsibility for supervising and directing staffs across a wide range of operating functions in a changing environment.
• Technical knowledge surrounding production specific items involving but not limited to rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E, as well as I.B.E.W & Theatrical Teamsters.
• Knowledge and understanding of general building codes & fire safety specific to each MSG venue
• A general knowledge of sports and a willingness to learn, specifically hockey & basketball and how these MSG enterprises coexist with live entertainment.
• Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.
• Experience supervising and working with Union & Non-Union Crews
• Experience creating and maintaining event budgets and preparing financial information for event settlements.
• Strong organizational skills, time management skills, and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Possess problem solving, reasoning, motivational, and strong interpersonal skills.
• Ability to work independently when necessary and use sound business judgement.
• Ability to work collaboratively in a team environment.
• Ability to resolve conflicts in time sensitive manner.
• Adept at maintaining a positive, open, approachable, and professional relationships with a diverse group.
• Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.
• Computer skills including MS Word, Excel, Outlook, PowerPoint
• AutoCAD working knowledge
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays.

#LI-Onsite

Who are we hiring?  

The Senior Workforce System Analyst is responsible for leading the design, configuration, and optimization of MSG’s Workforce Software system. This role acts as a subject matter expert (SME), partnering with IT, Venue Operations, Payroll, and integration partners to ensure efficient, scalable, and accurate processes across time and attendance and advanced scheduling. The Senior Workforce System Analyst will also serve as a technical lead on high-complexity projects, guiding best practices for configuration, documentation, and testing. Additionally, this individual will mentor junior analysts and provide strategic input into the Workforce system roadmap. 

What will you do?   

• Lead the configuration of time & attendance, automated pay rules, advanced scheduler, and banks/accrual policies for complex business needs. 
• Act as the primary lead for high-complexity projects, including cross-department initiatives impacting Finance, Payroll, and Venue Operations. 
• Provide guidance and mentorship to analysts and other team members, ensuring adherence to best practices in configuration, testing, and documentation. 
• Design and implement scalable and strategic solutions, proactively identifying opportunities for system/process improvement. 
• Develop and maintain advanced analytics and reporting to support business leaders in decision-making. 
• Represent the Workforce Systems team in cross-functional meetings and provide expertise to shape system strategy and long-term roadmap. 

What do you need to succeed?   

• 5+ years’ experience with Workforce Software Time & Attendance and Advanced Scheduler. 
• Bachelor’s degree, or equivalent combination of education and experience. 
• Workforce Software certifications strongly preferred; demonstrated expertise in multiple modules. 
• Expertise of Workforce Software system architecture including database schema. 
• Advanced SQL skills for reporting, data extraction, and troubleshooting; ability to mentor others on query design. 
• Proven experience leading projects or initiatives involving cross-functional teams. 
• Strong communication and leadership skills, with the ability to influence stakeholders and translate technical solutions into business outcomes. 

#LI-Onsite 

Who are we hiring? 

The Senior Financial Analyst is responsible for the financial management of MSG Entertainment Live events, which includes concerts, family attractions, performing arts and special events, and across MSG Entertainment Theaters (Radio City Music Hall, Beacon Theatre and Chicago Theatre). 

What will you do? 

• Prepare labor and cost estimates, including rate card rents, for events across MSG venues to support MSG Live Booking executives in client deal negotiations.
• Track event costs and ensure accurate financial management throughout the event lifecycle.
• Review contracts and conduct settlements with promoters and artist representatives on event nights.
• Prepare profit and loss (P&L) statements and compile post-event estimates.
• Develop financial and operational expertise across MSG’s Venues related to labor and non-labor expenses.
• Provide primary analytical support to special projects as assigned.
• Maintain and update the internal user event expense estimation tool and event profit sensitivity analyses.

What do you need to succeed? 

• Bachelor’s degree in accounting, finance, or equivalent work experience
• 3+ years of work experience ideally within the live entertainment industry (concerts, family attractions, performing arts, and special events)
• Proficient understanding of Oracle Financial
• Knowledge of unions and ability to handle multiple collective bargaining agreements.
• Ability to build strong relationships with all customers (internal and external).
• Ability to work both independently to trouble shoot and problem solve.
• Ability to adapt to shifting priorities and open to learning new ways of working.
• Ability to be a reliable team member, capable of effective collaboration to achieve our shared goals across teams and departments.
• Ability to communicate effectively at all levels of the organization, tailoring the message based on the purpose, audience, and channel.
• Ability to embrace change with a flexible mindset, even if the way forward isn’t clear.

Special Requirements 

• Regular local travel within the city
• Ability to work evenings and weekends to complete event settlements.

#LI-Onsite

Who are we hiring?

The Director, Global Partnership Sales, is responsible for managing and overseeing the sales partnerships and commercial opportunities for all MSG companies, including MSG Entertainment and MSG Sports. This role will focus on driving revenue through innovative, high-value partnerships while enhancing the MSG brand. The ideal candidate will have a strong background in sales, new business strategy, media, relationship management and negotiation.

What will you do?

• Collaborate with Global Partnerships team to work efficiently and effectively on maximizing revenue through strategic marketing solutions and innovative sales and marketing concepts focused on domestic and international partnerships opportunities.
• In conjunction with the strategy team, analyze market trends to target potential domestic and international partnerships and opportunities.
• Collaborate with internal departments, such as Business Solutions, Data & Analytics, and Partner Success teams to implement and develop strategic sales approach and maximize efficiency in the sales process.
• Expectation to be out in market and in person meeting with prospects.
• Enhance corporate revenue by sourcing new business opportunities across multiple categories.
• Represent MSG at events and properties by regularly attending and hosting clients at games, concerts, and events.
• Collaborate with various departments such as Events, Marketing, PR, Finance, Legal, etc. to ensure alignment on partnership execution.

What do you need to succeed?

• 8+ years direct sales experience and 5+ years as a sales manager.
• Strong negotiation skills and relationship builder.
• High knowledge of brand marketing and sponsorship sales, preferably having sold for both traditional and digital-led ad sales with live events (sports, music) experience a plus. 
• Excellent verbal and written communication skills 
• Strong cross-functional leader who can partner with internal and external clients.
• Ability to delegate tasks effectively to maximize productivity.

Special Requirements

• Required to work event nights, including weekends, based on business need.

#LI-Onsite

Who are we hiring?  
The Incident Response Analyst is responsible for monitoring, investigating, and responding to security alerts and incidents across the organization. This role partners with internal and external teams to contain threats, remediate vulnerabilities, and restore impacted systems in a timely manner. The Incident Response Analyst also supports incident investigations, documents findings, and helps strengthen the organization’s overall security posture. The ideal candidate is an analytical problem solver who communicates effectively and thrives in a collaborative, fast-paced environment. 

What will you do? 

• Responsible for carrying out daily security monitoring and response procedures. 
• Perform initial incident assessment, evidence gathering, and triage.
• Escalate incidents and participate in or lead remediation efforts.
• Investigate and remediate security events occurring in email, workstations, firewall and other platforms.
• Document and report steps taken to resolve security events using information security runbooks and templates.
• Provide feedback and recommendations for improvement of security controls and response procedures.
• Assist with expanding MDR/SIEM capabilities, including log coverage, alert development, and process improvements.
• Report weekly metrics to the Information Security Leadership.
• Collaborate with the Technology, People Practices, and Legal and Business Affairs departments to build a more secure MSG.
• Participate in On-Call rotation to remediate alerts/incidents outside regular business hours.
• Assist with managing, analyzing, and remediating phishing emails within our security platform.
• Other information security projects/duties as assigned.  

What do you need to succeed? 

• 2-4 years of related experience    
• Bachelor’s degree, or equivalent combination of education and experience
• 1-2 years of experience in information security and/or digital forensics involving investigating and remediating cyber events.
• Comprehend current cyber security threats such as spear-phishing campaigns, business email compromises, and back-door Trojan malware.
• Experience with Endpoint Detection and Response tools such as Carbon Black, SentinelOne and Microsoft Defender.
• Has a basic knowledge of Windows, Mac, and Linux operating systems. iOS and Android mobile devices.
• Must have experience dealing with confidential information and tact when working on sensitive investigations
• Has a basic knowledge of traditional networking (TCP/IP, DNS, DHCP, etc.) and cloud infrastructure, such as AWS, GCP, and Azure.
• Able to document detailed investigations, remediations, and procedure changes.
• Communicates effectively with peers, partner teams, and management.
• Enjoys thinking analytically and solving problems individually and as a team.
• Possesses a passion for learning all things, information security and incident response. 

Application Requirements  

• All applicants must submit a cover letter addressing the following question for consideration:
  • How do you demonstrate initiative and independent problem-solving in technical or cybersecurity-related work?
  • Applications without a cover letter will not be considered. 

Special Requirements  

•  Participates in On-Call rotation to ensure security incident response coverage is available 24/7/365 
• Possible travel of up to 10% if onsite presence is required at the company’s other locations.  

#LI-Onsite 

Who are we hiring?   

The Director, Internal Communications plays a pivotal role in shaping the employee experience by leading the execution of strategic communications and enterprise-wide initiatives. Reporting to the VP of Internal Communications, this role translates business priorities into clear, compelling messaging that informs, engages, and connects employees. 

This leader partners closely with senior executives, HR, and cross-functional stakeholders to ensure employees are equipped with the information they need to succeed. The Director oversees enterprise messaging, change communications, and functional communications, while also supporting employee programs and culture initiatives. Additionally, the role is responsible for optimizing internal communication channels to ensure messaging is delivered effectively, consistently, and with impact. 

What will you do?   

• Partner with VP to implement enterprise internal communications strategy. 
• Develop and execute communications plans supporting business priorities, organizational initiatives and employee programs across the MSG Family of Companies.  
• Support the development of communications for senior leaders, including executive announcements and organizational updates.  
• Develop communications for engagement programs, recognition initiatives, milestones and company events. 
• Oversee day-to-day management of internal communication channels including email, intranet, print and digital signage, etc., ensuring consistency of messaging across platforms; includes partnering with external vendors.  
• Track communications effectiveness and provide insights and recommendations to strengthen communication impact.  
• Stay abreast of the latest internal communications channels and feedback loops and introduce new opportunities to reach employees. 
• Manage and support the development of a small team. 

What do you need to succeed? 

• 8+ years of experience in internal, employee, HR, or corporate communications, or a related field  
• Bachelor’s degree preferred, or equivalent combination of education and experience  
• Exceptional writing and strategic messaging skills, including effective use of timing and communication channels 
• Proven ability to partner with senior leaders and handle sensitive matters with sound judgment and discretion  
• Strong cross-functional collaboration and relationship-building skills, with demonstrated ownership and initiative 
• Ability to manage competing priorities, deliver high-quality work under tight deadlines, and maintain strong attention to detail  
• Demonstrated leadership and influence skills, with the ability to navigate complexity and drive alignment across all levels  
• Curious, adaptable self-starter who leverages AI and emerging technologies to enhance efficiency and elevate the employee experience 

Special Requirements: 

• Must have flexibility to work nights, weekends and holidays as business requires. 
• Must be willing to travel to venues and other locations as business requires. 

 #LI-Onsite

Who are we hiring?  
 
Reporting to the Manager Performance Marketing, The Specialist, Performance Marketing – Paid Media will drive effective and efficient improvements across MSGE paid media campaigns that are core to all MSG business strategies including Rockettes, Concerts & Bookings, New York Rangers, and New York Knicks. This role will collaborate and strategize with Marketing Strategy teams to identify customized marketing solutions and develop best-in-class media campaigns, along with KPI frameworks, that apply business insights to support channel and spend optimizations, reporting out results regularly and forecasting near- and long-term performance to achieve business goals.  

What will you do?  

• Execute media campaigns in-house and/or with external media agencies across multi-channels of: Programmatic, Paid Social, Search, Online Video, Out-of-Home, Audio, and more 

• Execute multi-channel media campaigns (in-house and with agencies) across programmatic, paid social, search, online video, out-of-home, and audio  

• Support the development of data-driven, multi-channel media plans to drive conversion and awareness; present performance-focused recommendations to stakeholders  

• Manage paid media budgets by optimizing spend and media mix to achieve KPIs, while partnering with Finance on invoicing, pacing, and budget tracking  

• Collaborate cross-functionally (Marketing Strategy, Insights, Creative, Ticketing) to deliver integrated performance marketing strategies across segmentation, media, and CRM  

• Develop and maintain KPI dashboards and lead regular performance reporting cadences, including stakeholder and performance marketing meetings  

• Support day-to-day management of internal and external partners, including agencies, vendors, and data/measurement platforms  

• Maintain key media documentation, including flowcharts and budgets  

• Provide insights and thought leadership on media trends, innovations, and changes impacting performance marketing 

What do you need to succeed? 

• 3+ years’ experience in media planning, executing measurement and reporting, either in-house or at an agency 

• Bachelor’s Degree in Marketing, Business Administration or related experience. 

• Strong performance marketing expertise across traditional and digital channels, with a data-driven approach to driving sales and conversions  

• Hands-on experience with media platforms and dashboards (e.g., Meta Business Manager, TikTok, Google Ads, SA360)  

• Proficiency in analytics tools (e.g., Tableau) to analyze data, generate insights, and optimize media performance  

• Experience managing performance marketing budgets and maximizing return on ad spend  

• Proven experience managing agencies and holding them accountable to KPIs and business outcomes  

• Solid understanding of the media landscape, industry trends, and attribution models  

• Ability to collaborate cross-functionally and execute at both strategic and operational levels  

• Strong communication and presentation skills, with the ability to influence stakeholders and engage senior audiences  

• Highly organized, detail-oriented self-starter with the ability to manage multiple projects in a fast-paced environment 

 #LI-Onsite

Who are we hiring?  

The Producer plays a vital role in maintaining an interdisciplinary approach to content production. The producer oversees end-to-end production execution, manages stakeholder relationships, and ensures high-quality creative output across multiple projects. They will be responsible for managing multiple projects at a time, advising the team on best practices, scope, and pricing. Additionally, the Producer will collaborate closely with internal departments, external production companies, and vendors to ensure seamless execution. 

What will you do?  

• Lead the production lifecycle from concept to delivery, ensuring alignment with business and creative objectives.  

• Serve as a secondary client contact, ensuring seamless communication between creative, production, and client teams. 

• Develop production solutions that fit feasibility, budgets, and timings. 

• Oversee all requests for framed Photography serving internal purposes (in-office, in-venue, etc.) 

• Manage external partnerships, including vendor selection, contracting, and rate negotiations and scheduling.  

• Negotiate with vendors, freelancers, and contractors to secure the best resources within budget. 

• Establish deep bench and rate cards for external vendors. 

• Review all contracts and ensures all details are correct prior to department head sign off.   

• Foster collaboration among creative, technical, and production teams. 
• Manage the day to day of all pre and postproduction, shoot and projects.  

What do you need to succeed?  

• 6+ years of experience in entertainment, creative or sports video related production 

• Proven ability to manage high-profile productions, oversee budgets, and handle complex logistics. 

• Strong negotiation skills, particularly with vendors, contractors, and external partners. 

• Broad based contextual knowledge of industry standard production and post-production technologies and workflows. 

• Experience in project management, scheduling, and workflow optimization. 

• Ability to make autonomous decisions that affect production outcomes, resources, and schedules. 

• Expertise in filming logistics, post-production workflows, and legal clearances. 

• Excellent leadership and communication skills to manage teams and cross-functional stakeholders. 

• Proficiency in Airtable, Microsoft Office, and other project management tools. 

• Ability to multi-task and wear many hats and a stickler for details  

• Strong interpersonal skills; a team player, positive and innovative thinker 

• Ability to deliver great work in a fast-paced environment.  

 Special Requirements 

• Must have a flexible schedule and be able to work nights, weekends, holidays and off-hour shifts when needed.  

#LI-Onsite 

The Custodian will be responsible for the cleanliness and organization of their assigned area throughout the Beacon Theatre.  This position will be responsible for the daily cleanliness of entire area as well as any daily or weekly special cleaning projects on a regular basis.  

What will you do?

• The Custodian will maintain facility standards and assist in general cleaning. Duties included sweeping floors, detail cleaning, cleaning spills, shampooing, dumping garbage, upkeep of restrooms during events and general maintenance of public areas.  
• Will be able to handle facility equipment of different size and weights.
• Will receive deliveries and perform additional duties as assigned.  
• Candidate will ensure that MSG standards are always met and exceeded.

What do you need to succeed?

• The ideal candidate will have custodial experience at an entertainment venue or large commercial property.  
• Must be proficient at utilizing necessary equipment and safety requirements for said equipment.
• A high level of energy and commitment with strong attention to detail and organizational skills
• Must possess the ability to handle multiple tasks at a time
• Must possess the ability to work with various operating groups

Special Requirements 

• Must be able to handle inclement weather, due to theatre doors being open.
• Ability to work a flexible schedule including days, nights, have split days off, work weekends and holidays in a 24 X 7 environment
• Comfortable with prolonged standing, bending, and walking; ability to climb and descend multiple flights of stairs while carrying equipment or supplies. Constant motion is often required.
• Must be able to work within an environment with loud noises and everchanging visuals.
• Must be able to lift, push or pull up to 50-70 lbs.
• This role involves trash, including bending and/or kneeling to pick trash up from floors and in between seats.
• Ensure safe handling, storage, and use of cleaning chemicals in accordance with manufacturer instructions and company safety protocols, including proper use of personal protective equipment (PPE) if needed.

#LI-Onsite

Who are we hiring?

The Network Architect Sphere designs the networks supporting Sphere Entertainment Co with a focus on new Spheres. This key technical position is accountable for defining and documenting architecture in accordance with engineering best practices and standards, leading mission critical network design efforts, and developing network automation solutions.  

What will you do?

• Engage business partners and external vendors to define network requirements and design
• Leverage network analytics and anecdotal evidence to identify and remediate network inefficiencies in existing designs and enhance resiliency for future designs
• Partner with MSGE Network Engineers to define and document network standards
• Participate in MSGE Infrastructure Technical Review Board
• Document proposed Sphere architecture

What do you need to succeed?

• Bachelor’s degree in engineering, computer science or computer engineering or applicable experience, i.e., 10+ years of enterprise network design and architecture experience
• 7+ years working with enterprise system platforms such as compute, storage, data centers and automation
• 3+ years designing connectivity to public cloud services providers
• Expertise in designing networks leveraging Precision Time Protocol (PTP)
• Expertise in designing network deployments leveraging BGP and EIGRP protocols
• Experience designing networks supporting Cisco Spaces
• Experience designing WiFi deployments supporting large spaces
• Experience using SolarWinds, Cisco ThousandEyes, PTP Trackhound
• Experience using Cisco Catalyst Center and Nexus Dashboard
• Able to document network designs and diagrams using Visio or Lucid Chart or similar tool
• Ability to effectively prioritize and execute tasks in a high-pressure environment

Special Requirements

• Able to travel frequently
• Available to support work executed outside of a traditional work hours

#LI-Onsite 

Who are we hiring?

The VP, Events and Experiences will own the strategy and execution of a dynamic portfolio of experiences across MSG Sports (brand, marketing, and ticketing businesses), MSG Entertainment (large-scale employee events and premium service for VIP guests), and The Garden of Dreams Foundation (philanthropic events). This role blends creative vision with operational excellence, delivering high-impact moments for fans, partners, employees, and VIP guests.

You’ll lead a small team of full-time and part-time staff while serving as the primary driver of event quality, consistency, and innovation. The ideal candidate is an expert in event production, highly collaborative, focused on elevated customer service, and known for exceptional taste and flawless execution.

What will you do?

• Own end-to-end planning and execution of a broad portfolio of partner, brand, ticketing experiences, community/philanthropic events, and large-scale internal programs — including contractual partner activations, fan-facing events, large scale season ticket member experiences, golf outings, alumni and employee events, and community initiatives
• Manage and direct third-party event partners across the portfolio — setting clear briefs, overseeing deliverables, and holding agencies accountable to quality, timeline, and budget standards
• Serve as the primary day-to-day lead for all assigned events, managing all logistics including venue contracting, F&B, staffing, décor, security, check-in, and on-site execution — whether delivered directly or through agency partners
• Partner with internal stakeholders to develop event concepts and ensure experiences align with business objectives and partner commitments
• Build and manage event budgets across the full portfolio, allocating resources effectively between direct delivery and agency-supported events while tracking costs against targets
• Manage contract processes with venues, vendors, and external agencies — ensuring agreements are in place and all parties are aligned ahead of each event
• Coordinate talent, alumni, and player logistics in close partnership with basketball and hockey operations, ensuring seamless integration into events
• Lead on-site execution across a wide range of event formats — from intimate VIP dinners and partner golf outings to large-scale fan activations and playoff programming
• Manage and process all event-related invoices and expenses in a timely and accurate manner
• Conduct post-event analysis and gather cross-functional feedback to identify best practices and continuously improve event quality and efficiency year-over-year

What do you need to succeed?

• 15 years of experience in event planning and execution, with demonstrated experience managing a diverse portfolio of event types and sizes
• Proven experience managing third-party event agencies — including briefing, overseeing production, and holding external partners accountable to outcomes
• Experience working in or alongside a sports, media, or entertainment environment is strongly preferred — familiarity with partner contractual events and fan-facing activations is a plus
• Proven ability to manage multiple events simultaneously across different stakeholder groups, timelines, and complexity levels
• Strong budget management skills with a track record of delivering high-quality experiences within cost parameters
• Excellent communicator and relationship-builder — comfortable working across a wide range of internal partners, external vendors, agencies, and senior stakeholders
• Bring original creative ideation to projects, demonstrating strong vision, taste, and judgment—whether collaborating with external agencies or leading concept development internally
• Highly resourceful and self-sufficient
• Highly detail-oriented with strong organizational skills and the ability to manage complex logistics without losing sight of the bigger picture
• Calm and decisive under pressure — able to adapt quickly and make confident decisions in fast-moving, high-stakes environments

Special Requirements

• Availability for evenings, weekends, and travel as needed

#LI-ONSITE

Who are we hiring?  

The Coordinator People Acquisition is a key role within the People Acquisition team at MSG Entertainment. The Coordinator will provide support for all recruitment functions including managing the recruiting process by providing an exceptional candidate experience. This will include scheduling interviews, booking candidate travel, managing reimbursement process, and onboarding new hires. The ideal candidate will have some experience in recruitment or be familiar with the recruiting processes. The Coordinator will be able to work autonomously and efficiently to ensure the smooth running of projects and operations. 

What will you do? 

• Manage key administrative processes that include but are not limited to interview coordination, candidate management, and maintaining recruitment process knowledge.   
• Corresponds to candidates and potential applicants by answering incoming calls, emails and serving as a resource of information throughout the recruitment cycle.   
• Interfaces with internal resources and outside vendors regarding pre-employment requirements, including background checks and New Hire orientation 
• Prioritizing and coordinating a world-class candidate experience from initial outreach to offer & onboarding stage.  
• Ensure the administrative support needs of the recruiters, hiring panels and candidates are met promptly and with precision.   
• Assist with administrative process in the Applicant Tracking System (Greenhouse) 
• Position may involve sourcing / screening resumes for various positions and conducting initial phone screens with applicants. 
• Participate in hiring events and job fairs as needed.   
• Assist with recruiting workflow reports out of ATS for reporting and analytics needs. 
• Ensure data integrity in ATS by ensuring all necessary information / documents are uploaded and accessible. 
• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion. 
• Assist and lead end to end recruiting process documentation to ensure consistency across locations.  

What do you need to succeed? 

• 1-2 years' experience in HR or Recruitment Experience.
• Bachelor's degree or equivalent experience.
• Exceptional ability to manage multiple assignments simultaneously with strict attention to detail
• Exceptional organizational and time management skills. 
• Previous experience in HR or Recruitment, with knowledge of recruitment processes preferred.
• Familiarity with applicant tracking systems and HRIS systems required.
• Excel skills are strongly preferred. 

#LI-Onsite

Who are we hiring?    

The Senior Financial Analyst is responsible for preparing and maintaining detailed financial schedules, managing revenue recognition processes, and supporting the development and maintenance of financial reporting systems. This role partners closely with senior management, the Global Marketing Partnerships team, and Accounting to ensure accurate financial insights, effective decision-making, and timely, reliable reporting.  

What will you do?   

• Prepare and maintain detailed financial schedules for individual deals, including revenue and expense projections and summary analysis for senior management. 

• Oversee revenue recognition by reviewing contracts, P&Ls, and rate cards, and developing detailed schedules to ensure compliance with accounting standards and company policies. 

• Provide ongoing financial support post-deal execution, including tracking unearned revenue and reconciling fulfillment costs for marketing partnership agreements. 

• Collaborate with cross-functional teams to ensure accurate and timely tracking of financial performance. 

• Support the annual budget, monthly forecasts, long-range planning, and business reviews by delivering accurate financial data and updating executive presentations for the CFO and senior leadership. 

• Partner with Accounting during the month-end close process to ensure accurate reporting and resolve discrepancies between forecasts and actuals. 

• Assist in the development and maintenance of Marketing Partnerships reporting, including collaboration with Business Intelligence on Salesforce integration efforts. 

• Maintain and optimize financial planning systems (e.g., Hyperion), ensuring data accuracy and integrity. 

• Support special projects and ad hoc financial analyses as needed. 

Application Requirements  

All applicants must submit a cover letter addressing the following question for consideration: 

What’s an example of a financial insight you delivered that influenced a key business decision?

Applications without a cover letter will not be considered. 

What do you need to succeed?    

• Bachelor’s degree in accounting, finance, or equivalent work experience 

• 3+ years of relevant work experience  

• Strong attention to detail, with an ability to analyze large sets of financial data 

• Ability to work collaboratively in a fast-paced, cross-functional team environment 

• Highly organized with the ability to prioritize multiple tasks and meet deadlines 

• Proficient in financial planning systems (e.g. Oracle/Hyperion) 

#LI-Onsite 

Who are we hiring?

Madison Square Garden is searching for a creative and motivated Sous Chef to join our talented culinary staff. In this position, you will act as the Chef of an area or department. You will be following and enforcing our Executive Chef’s requirements and guidelines. Our ideal candidate is a creative professional proficient in food quality, menu development and execution, leading and organizing a kitchen team. Your duties will include recruiting new employees, responding to guest issues, and developing new menu options. You should have excellent communication skills with in-depth knowledge of several cooking methods, ingredients, equipment, processes, and ordering.

What will you do?

• Develop new menu options based on seasonal changes and customer demand.
• Assist with the preparation and planning of meal designs.
• Ensure that kitchen activities operate in a timely manner.
• Resolve customer problems and concerns personally.
• Sets excellent customer service and work examples
• Monitor and record inventory, and if necessary, order new supplies.
• Provide support and leadership to kitchen employees with various tasks including line cooking, food preparation, and dish plating.
• Recruit and train new kitchen employees to meet restaurant and kitchen standards.
• Create schedules for kitchen employees and evaluate their performance.
• Adhere to and implement sanitation regulations and safety regulations.
• Manage the kitchen team and staffing levels.
• Attend in-house event related meetings and relays immediate changes with other departments.
• Place food and supply orders as needed for events.

What do you need to succeed?

• Bachelor’s degree in Culinary Science or relevant field.
• A minimum of 2 years' experience in a similar role.
• Strong knowledge of cooking methods, kitchen equipment, and best practices.
• NYC DOH Certificate required
• Good understanding of MS Office and restaurant software programs.
• Teamwork-oriented with outstanding leadership abilities.
• Excellent organizational, communication, and interpersonal skills.
• Must be adaptable and flexible to any possible schedule changes and or kitchen needs.
• Experience in the catering world.
• The ability to perform physical requirements of the position (lift-up to 50 lbs.).
• The willingness to roll up your sleeves and pitch in whenever necessary.
• Familiarity of working within a union environment a plus

Special Requirements

• Frequent lifting and carrying of up to 30 pounds
• Occasional kneeling, pushing, pulling, and lifting required
• Constant standing and walking throughout shift
• Must be able to work a flexible schedule inclusive of am shifts, pm shifts, weekends, and holidays required.

#LI-ONSITE

Who are we hiring? 

The Security Operations Center (SOC) Operator is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand and or employees. The successful candidate will be a problem solver, possess critical thinking skills and be detail oriented. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate. The SOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests. The SOC operator supports the MSG Arena, headquarters, and appropriate field Venues as they prepare for, respond to, and recover from both crisis and non-crisis incidents. 

What will you do?  

• The SOC Operator is responsible for answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms and provides general assistance to employees, vendors and guests. 
• The SOC Operator is responsible for monitoring various Social Media tools to assist in identifying threats and/or risks to the organization. 
• The SOC Operator will respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, ERT, facilities, police, fire and EMS personnel as required via telephone, radio and/or software systems provided by MSG. 
• The SOC Operator maintains various records of communications and events. 
• Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to security management and subsequently to other business units as necessary. 
• The SOC Operator communicates and disseminates information, using established communication vehicles, to key partners using best practices. 
• Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.). 
• The SOC Operator takes an active role in position related projects. The levels of responsibility will vary from consulting to owning projects based on the individual. 

What do you need to succeed?  

• Strong understanding and troubleshooting capabilities for CCTV, Physical Access Control, and various Security Software Platforms utilized by the organization. 
• Must be detail-oriented, organized with the ability to multi-task in a fast-paced, deadline-oriented environment. 
• Ability to analyze problems, identify causes, and implement results-oriented solutions. 
• Excellent organizational and time management skills.  
• Must possess strong computers skills with a strong proficiency in MS Office and an ability to create data metrics and reports. 
• A professional demeanor, along with excellent customer service skills 
• Ability to work independently while also being a team player. 
• SOC experience with strong knowledge of CCTV, Access Control, and Social Media Monitoring tools preferred. 

Special Requirements  

• Ability to influence people who do not report to you to assist in completing projects. 
• Ability to work a flexible schedule inclusive of days, nights, weekends and holidays.  

#LI- Onsite 

Who are we hiring?  

The Part Time Building Operations Supervisor will manage the daily activities of the custodial team and monitor back of house operations during events at Radio City Music Hall. The position’s focus is on facility operations and the oversight of associated building systems as well as the supervision of the event driven staff. 
 

 What will you do?  

• Assist in managing event budgets and event labor cost.  

• Plan and organize responsibilities for event days for custodial team.  

• Coordinate event related operations including event set up, installation of event materials, day of event execution and the overnight transition of events.  

• Partner with internal departments including Event Production and Guest Services to coordinate repairs and maintenance on systems.  

• Maintain a first-class operation to deliver superior service to internal and external clients.  

• Evaluate and constantly improve the quality of the Theatre’s cleanliness and overall appearance ensuring that the highest client satisfaction and guest experience are achieved.  

• Highly responsive to emergencies in a fast paced, time sensitive environment. Interview candidates for open porter and night cleaner positions and make recommendations for hire.  

• Provide labor requirements and review and approve employee schedules, including requests for time off. Coach team and issue disciplinary actions as needed.  

• Conduct periodic meetings with team to provide training on proper techniques, services, and monthly progress reports.  

• Prepare, provide input, and conduct performance evaluations.  

• Attend required trainings.  

• Participate in special projects and performs other duties as assigned. 

What do you need to succeed? 

• At least 3-5 years of supervisory experience in facility management. 

• Prior experience in facilities management with direct responsibility for supervising back of house operations ideally with building maintenance, mechanical systems maintenance and facilities operations. 

• Detail-oriented and able to work on multiple projects effectively in a fast-paced, event driven environment. 

• Ability to develop good working relationships with all levels of management 

• Proven conflict resolution experience. 

• Commitment to provide a high-quality service experience for both internal and external clients. 

• Strong experience in supervising cleaning teams and proven leadership skills essential. 

• Knowledge of building mechanical systems and facility management. 

• Excellent verbal and written communication, organizational, and time management skills. 

• Computer proficient with advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook.   

• Available to work daytime, overnight, evening, weekends, and holidays as required.  

Special Requirements  

• Must be receptive to working outside in inclement weather and extreme temperatures.  

• Must be comfortable with heights (working on high floors) and navigating steep steps and inclines. 

• Ability to lift/carry up to 50 lbs. and to push/pull up to 75 lbs. 

• Ability to stand and move about the theater throughout the duration of the shift. 

• Ability to work a flexible schedule including days, nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

Who are we hiring?  

The Part Time Building Operations Supervisor will manage the daily activities of the custodial team and monitor back of house operations during events at Beacon Theatre. The position’s focus is on facility operations and the oversight of associated building systems as well as the supervision of the event driven staff.

What will you do?  

• Assist in managing event budgets and event labor cost.  

• Plan and organize responsibilities for event days for custodial team.  

• Coordinate event related operations including event set up, installation of event materials, day of event execution and the overnight transition of events.  

• Partner with internal departments including Event Production and Guest Services to coordinate repairs and maintenance on systems.  

• Maintain a first-class operation to deliver superior service to internal and external clients.  

• Evaluate and constantly improve the quality of the Theatre’s cleanliness and overall appearance ensuring that the highest client satisfaction and guest experience are achieved.  

• Highly responsive to emergencies in a fast paced, time sensitive environment. Interview candidates for open porter and night cleaner positions and make recommendations for hire.  

• Provide labor requirements and review and approve employee schedules, including requests for time off. Coach team and issue disciplinary actions as needed.  

• Conduct periodic meetings with team to provide training on proper techniques, services, and monthly progress reports.  

• Prepare, provide input, and conduct performance evaluations.  

• Attend required trainings.  

• Participate in special projects and performs other duties as assigned. 

What do you need to succeed? 

• At least 3-5 years of supervisory experience in facility management. 

• Prior experience in facilities management with direct responsibility for supervising back of house operations ideally with building maintenance, mechanical systems maintenance and facilities operations. 

• Detail-oriented and able to work on multiple projects effectively in a fast-paced, event driven environment. 

• Ability to develop good working relationships with all levels of management 

• Proven conflict resolution experience. 

• Commitment to provide a high-quality service experience for both internal and external clients. 

• Strong experience in supervising cleaning teams and proven leadership skills essential. 

• Knowledge of building mechanical systems and facility management. 

• Excellent verbal and written communication, organizational, and time management skills. 

• Computer proficient with advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook.   

• Available to work daytime, overnight, evening, weekends, and holidays as required.  

Special Requirements  

• Must be receptive to working outside in inclement weather and extreme temperatures.  

• Must be comfortable with heights (working on high floors) and navigating steep steps and inclines. 

• Ability to lift/carry up to 50 lbs. and to push/pull up to 75 lbs. 

• Ability to stand and move about the theater throughout the duration of the shift. 

• Ability to work a flexible schedule including days, nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

Who are we hiring?

The Leave Specialist supports employees and managers through qualifying leave requests and workplace accommodations by providing coordination, guidance on processes, and a consistent employee-centered experience. This role partners closely with HR Business Partners (HRBPs) and business leaders to facilitate the interactive process, navigate sensitive or complex cases, and ensure clear communication and timely support. The Leave Specialist will interface with the company’s internal stakeholders, including Benefits, Legal and Employee Relations, to align on guidance and to assist with thoughtful, compliant and consistent outcomes.

What will you do?

• Partners with employees, managers and HR Business Partners (HRBPs) to support workplace accommodations and qualifying leave requests.
• Serves as a key point of contact for employees and managers to help navigate accommodation and leave processes, including status, tracking, next steps and available resources.
• Supports and facilitates the interactive process for ADA accommodation requests by gathering information to identify and implement reasonable workplace accommodations in partnership with HRBPs and the third party leave administrator.
• Assists with the coordination and tracking of Workers’ Compensation claims in partnership with internal stakeholders and third-party administrators.
• Escalates complex or sensitive cases to HR leadership and collaborates with Legal and Employee Relations as needed.
• Provides managers with clear guidance on processes, expectations and for handling accommodations, return-to-work and employee support conversations.
• Partners with the Benefits’ Team for guidance on policy, vendor process/performance or best practice consultations.
• Collaborates with Benefits, Legal, Employee Relations, HRBPs and other stakeholders to align on guidance, escalate complex or sensitive cases and ensure compliant outcomes.
• Assists with return-to-work coordination, including accommodation implementation and scheduling.
• Maintains accurate internal tracking and documentation to support visibility, consistency, and effective case management.
• Develops and maintains internal processes for leave and accommodation timeframes and coordinates proactive outreach to employees and the third-party administrator while informing the business of applicable updates.
• Provides training and education to managers and employees on leave policies, processes and expectations.
• Ensures a high level of confidentiality, professionalism, and employee experience throughout all leave and accommodation interactions.

What do you need to succeed?

• 3–5 years of experience administering employee leaves and ADA workplace accommodations, preferably in a large, multi-state organization.
• Bachelor's degree preferred
• Proven experience supporting both hourly/shift-based and corporate employee populations, strongly preferred.
• Experience working in an environment governed by collective bargaining agreements, preferred.
• Strong knowledge of FMLA, ADA, and state/local leave laws.
• Excellent organizational skills with the ability to manage high-volume, detail-oriented work.
• Must possess strong interpersonal and communication skills, with the ability to interact clearly, professionally and empathetically.
• Ability to handle sensitive and confidential information with discretion, care, and integrity.
• Proficiency in HRIS (i.e. Oracle) and Microsoft Office Suite.
• Must have effective time management skills and maintain organized workflows in a fast-paced environment.
• Must demonstrate the ability to collaborate effectively to ensure consistent and compliant processes.

Special Requirements

· Primarily a desk-based role with extended periods of computer use.

· Working in a fast-paced environment and may work evenings and weekends based on business needs.

#LI-Onsite

Who are we hiring?   

The Specialist, Performance Marketing is responsible for supporting the Performance Marketing team with creation and implementation of best-in-class digital marketing initiatives, including expertise utilizing various marketing channels such as CRM (e.g., email and SMS marketing) and proficiency in Salesforce Marketing Cloud. The Specialist Performance Marketing will support all MSG brands including Rockettes, Concerts & Bookings, New York Rangers and New York Knicks. 

What will you do?   

• Own end to end creation and deployment of email campaigns across multiple brands
• Coordinate day to day deliverables, liaising with key internal stakeholders and external agency partners (i.e. content calendars, trafficking creative, ensuring quality assurance, etc.)
• Lead audience segmentation strategy to deliver highly targeted & personalized messages across channels to drive engagement and conversions
• Assisting management of all Marketing Cloud activities (e.g., Journey Builder, email functionality, SMS, data feeds, data warehouse connections)
• Collaborating in planning holistic email & SMS campaigns, partnering with Marketing Strategy teams to build out campaign strategy & recommendations to support ticket sales & ancillary marketing initiatives
• Partner with Data & Analytics teams on insights and execution of technical projects relating to marketing initiatives including new initiatives focused on customer data analysis
• Report on performance results and inform on best practices and learnings to key stakeholders
• Maintain business and/or technical documentation around business processes and marketing campaigns
• Research and recommend new innovations and testing opportunities to stay up to date on current trends

What do you need to succeed?   

• 3+ years’ experience in digital marketing (e.g., email, SMS, mobile and web personalization), and working knowledge of email HTML and CSS required, SQL preferred
• Knowledge of current marketing technologies utilized in supporting customer engagement & digital marketing operations (e.g. Marketing Automation, Personalization, Segmentation techniques)
• Experience in Salesforce Marketing Cloud (or similar ESP) incl: Automation Studio, Email Studio, Journey Builder, Mobile Connect, and Personalization
• Solid understanding of databases, data structure and requirements for marketing campaigns and data mining and segmentation techniques
• Proficient in analytical thinking, utilizing data to drive informed decision-making, identify trends and optimize CRM strategies for enhanced outcomes
• Knowledge of CRM best practices and global compliance regulations (CAN-SPAM, GDPR)
• Proven problem-solving skills and ability to analyze complex issues and develop innovative solutions
• Ability to work independently in a fast-paced environment managing multiple projects simultaneously
• Strong collaboration skills to work with cross-functional teams
• Proactive attention to detail, results-oriented problem solver and organizational skills

 #LI-Onsite

Who are we hiring?

A junior sous chef operates as the assistant to a sous chef, which means they are responsible for a majority of the same duties and responsibilities, such as inventory, kitchen staff management and food preparation. The Junior Sous Chef is responsible for assisting in overseeing and directing all aspects of the operation of the kitchen, and in providing functional assistance, coordinating activities and functions with other heads in the food and beverage department, especially in the absence of sous chef.

What will you do?

• Leads kitchen team in sous chefs’ absence
• Assist executive chef and sous chef with menu creation
• Ensure that required MSG standards/methods are adhered to in the production and preparation of food – in quality, quantity, presentation and safety
• To ensure that the kitchen is organized and run to the highest possible levels of safety and hygiene. Aid in the training of new staff.
• To constantly check quality and quantity of food going out of the kitchen.
• Ensure all dishes are prepared according to specification from the Executive and Sous and served at the correct quality, portion size, and temperature
• Keep work areas clean and organized before, during, and at the conclusion of an event.
• Ensure Department of Health guidelines are being met consistently.
• Complete opening and closing inventory check lists, ensure proper food rotation (FIFO) and minimize/track waste.
• Cleaning duties include but not limited to: scrubbing work surfaces and walls, sweeping, mopping and breaking down/cleaning all cooking equipment.
• Carry out other duties as specified by the Executive or Sous Chef

What do you need to succeed?

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Culinary School degree along with Sous Chef experience is preferred.
• 2-3 years minimum experience working in a professional kitchen or applicant without formal training would need one-year hands on training with direct supervision of a trained chef
• Must have a NYC Food Handling Department of Health certification. Understanding of DOH regulations
• Must have the ability to execute multiple tasks in a high-pressured environment along with the ability to oversee multiple projects and ensure the highest quality standards.
• Ability to pay attention to details: adherence to specific ingredients and measurement needed for various menus
• Must have problem solving skills and the ability to make quick decisions
• Must have excellent guest service skills.
• Strong verbal communication skills and demonstrated ability to work well under pressure.
• Must be available to work nights, weekends and holidays.
• SUPERVISION: 10-15 Kitchen Staff

Special Requirements:

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Must be willing to travel to other company locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

#LI-Onsite

Who are we hiring?

The Full-Time Employee Service Center (ESC) Representative is a core, consistent presence within the Employee Service Center, supporting day-to-day operations across MSG venues. This role performs all Tier 1 responsibilities while helping maintain daily operational continuity, supporting HelpDesk execution, compliance readiness, onboarding support, and day-to-day office operations. The Full-Time Representative partners closely with the ESC Lead for guidance and reinforcement and is managed by the Supervisor.

What will you do?

· Support daily operational continuity, including HelpDesk execution and compliance readiness, in partnership with the ESC Lead and Supervisor.

· Serve as the primary point of contact for Tier 1 employee inquiries, resolving requests within SLA and escalating Tier 2 matters appropriately.

· Assist employees with absences, call-offs, and attendance-related questions in accordance with policy.

· Resolve staffing and timekeeping issues, including missed clocks, schedule changes, pay inquiries, and Time & Attendance questions.

· Support employee onboarding, including new hire paperwork, I-9 processing, and orientation support as needed.

· Contribute to HR functions such as licenses and certifications, training support, and Time & Attendance–related disciplinary processes.

· Provide day-to-day guidance and knowledge sharing to Part-Time Representatives to promote consistent execution.

· Partner with assigned ESC leadership and Coordinators to maintain alignment and smooth daily operations.

· Support the ESC office with on-site operational tasks essential to sustaining business operations.

What do you need to succeed?

· 1+ year of experience in a call center, HR, or administrative support environment (scheduling, payroll, employee services).

· Proficiency in Microsoft Office and comfort navigating HRIS and case management systems (e.g., Oracle).

· Strong customer service skills and the ability to operate calmly in a fast-paced, high-volume, event-driven environment.

· Strong communication, organization, and problem-solving skills with attention to detail.

· Ability to handle sensitive employee situations with professionalism and sound judgment

· Spanish language skills preferred: Fluency in both English and Spanish (verbal and written) to assist our bilingual employees.

Special Requirements

· Must be available to work a flexible, onsite schedule including days, nights, weekends, and holidays, to support 24/7 operations and event-based late evenings.

#LI-Onsite

Who are we hiring?

The Employee Service Center Representative serves as a vital link in the day-to-day operations in our Employee Service Center department. The Employee Service Center Representative provides comprehensive support to our frontline Venue employees throughout all MSG company venues; offering assistance via various channels such as ticketing, email, and face-to face, and phone interactions.

What will you do?

· Act as the primary point of contact for Tier 1 employee inquiries (phone, in-person, and ticketing system). Resolve initial requests within the designated Service Level Agreement (SLA) and efficiently escalate Tier 2 issues to appropriate stakeholders (e.g., venue management, People Practices (Employee Relations), or scheduling coordinators).

· Assist employees in processing absences and call offs, including, but not limited to sick time, jury duty, bereavement, or general call offs.

· Support employee staffing issues; including missed clocks, schedule changes, attendance matters, pay inquiries, Time and Attendance discipline issues and other general questions.

· Support employee onboarding by facilitating the completion of new hire paperwork for on-the-spot hires, conducting I-9 processing, and providing orientation and training support as assigned.

· Contribute to various HR functions, which may involve supporting licenses and certifications, supporting training and development initiatives, and assisting with Time and Attendance related disciplinary actions.

· Partner with Coordinators and assigned ESC Leadership in all areas of day-to-day departmental orientation.

· Support Employee Service Center office with assigned on-site support and tasks essential for sustaining smooth business operations.

What do you need to succeed?

· Previous call center, HR or administrative (scheduling, payroll, employee services) support experience.

· Proficiency in Microsoft Office Suite including MS Word, PowerPoint, Excel and strong computer skills; experience with HRIS (e.g., Oracle) and case management software is a plus.

· Demonstrate proficiency in delivering exceptional customer service to a diverse range of internal stakeholders within a large-scale entertainment venue, coupled with the ability to navigate calmly and effectively through interactions.

· Capable of managing employee situations in a highly sensitive, fast-paced, and dynamic environment, often dealing with high volumes of inquiries.

· Strong verbal and written communication skills, along with excellent organizational and time management skills with exceptional attention to detail and a proactive approach to follow-up tasks is a must.

· Proficient problem-solving, reasoning, motivational, and organizational skills are essential.

· Spanish language skills preferred: Fluency in both English and Spanish (verbal and written) to assist our bilingual employees.

Special Requirements

· Must be available to work a flexible, onsite schedule including days, nights, weekends, and holidays, to support 24/7 operations and event-based late evenings.

#LI-Onsite

Who are we hiring?  

During Arena events, the Wait Staff provides beverage service to guests at tables and assists with any food or general event related guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience. 

What will you do?  

• Set up club space prior to event and maintain cleanliness of space during event to include re-setting tables and stations as required 
• Take accurate beverage order and deliver beverages to guests in a timely and courteous manner 
• Handle credit card transactions, ensuring charges are accurate and returning correct change to guests 
• Address any guest questions or concerns, escalating to Supervisor as needed 
• Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines  
• Provide excellent customer service to guests and for serve food and beverages to guests in a timely, courteous and accurate manner 
• Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages 
• Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas 
• Maintains the cleanliness of assigned work area and assist with all guest service functions 
• Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order. 

What do you need to succeed? 

•  Minimum of 2 years Food & Beverage experience in a front of house role  
• Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus 
• Work well under pressure and have a professional appearance and demeanor.  This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment 
• Prior wait staff experience required. 
• Proven ability to listen, understand and communicate effectively 
• Commitment to guest service and ability to handle a high-energy environment 
• Experience using POS system 
• Available to work flexible hours 
• TEAM Certification a plus  

Special Requirements 

• Able to walk and stand during the entire shift  
• Must be of legal age to serve alcohol 
• This position works nights, weekends and holidays.  

#LI-Onsite

Who are we hiring?  

The Food & Merchandise supervisor is responsible for providing an exceptional guest experience throughout the Theatre by leading and directing front line colleagues overseeing the daily operation and maintenance of the stands, warehouse, retail stores, and portable locations within Radio City Music Hall. The incumbent will be responsible for customer service aspects, employee productivity, performance, and adherence to company policies and standards. Success in this role is demonstrated by an exceptional guest experience, a commitment to continuous learning and development, and achievement of business results.   

What will you do?  

• Accountable for daily supervision and leadership of front line colleagues in: Food & Merchandise locations such as concession stands, kiosks and merchandise stores. Function as a role model by demonstrating a positive attitude and operate with high energy throughout the entire shift. 

• Function as a role model to front line colleagues by demonstrating a positive attitude, and achievement of company objectives and goals 

• Assess, evaluate and coach front line colleagues. 

• Provide consistent, fair and timely feedback to colleagues through various methods (i.e., coaching, mentoring, one on one) 

• Manage the content and delivery of pre-shift meetings 

• Ensures that front line colleagues are engaged, upbeat, and delivers an exceptional guest experiences 

• Highly responsive to emergencies in a fast paced, time sensitive environment. 

• Monitors Department of Health (DOH) regulations and city codes.  

• Takes ownership of supervisory locations and maintains a clean, safe and aesthetically pleasing working environment.  

• Addresses customer concerns, feedback and suggestions in a timely and efficient matter while offering recovery solutions when necessary.  

• Train and develop staff. 

• Recommend and enforce disciplinary actions as necessary. 

• Act as a liaison between upper management and staff. 

• Ensure all company policies and standards are being met. 

What do you need to succeed? 

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.  

• The ideal candidate will have a minimum of 3-5 years’ Supervisory experience, and/or knowledge of events, sports, theatre operations, within an entertainment venue. Bar & Merchandise sales management is desirable. Food operations/service preferred in accordance with NYC Board of Health regulations. 

• Must have New York City Food Protection Certificate along with previous experience in training, cash handling, food and beverage sanitation requirements, equipment operation and liquor laws.   

• Excellent communication skills, ability to mobilize key stakeholders, and engage with all levels in the organization 

• Demonstrated experience completing reports and documenting staff performance is essential 

• Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship 

• Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group  

• Comfortable with managing conflict and responding to customer problems with a sense of urgency 

• Commitment to providing a high-quality service experience for guests 

• Ability to demonstrate success in managing multiple tasks while under tight deadlines  

• Experience motivating, and encouraging exceptional performance 

• Ability to hold team accountable for outcomes and monitor performance 

• Demonstrated experience coaching, mentoring and developing staff to perform at high levels 

• Proficient in Microsoft Word & Excel 

• Advanced knowledge with merchandise operations and sales techniques is essential 

• Must have experience in producing and maintaining visual displays in a retail environment 

• Experience resolving inventory discrepancies. 

• Possess exceptional attention to detail and strong follow-up skills necessary 

• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency 

Special Requirements  

• Ability to walk/stand for at least 7 hours per day 

• Ability to lift/carry up to 50 lbs. and to push/pull up to 75 lbs. 

• Bending and constant motion (restocking) is often required. 

• Must be available to work a flexible schedule mostly nights and weekends, holidays required 

#LI-Onsite

Who are we hiring?  

In coordination with the Senior Director Communications, this role supports the development and execution of communications, publicity strategy, and key organizational initiatives for the New York Rangers. The Director Communications partners cross-functionally to ensure accurate and consistent communication with media, as well as internal and external stakeholders, including content, marketing, event presentation, ticketing, partnerships, and MSG Network. This role will also be responsible for managing game night staff, overseeing the credentialing process for home games, leading the development of the team’s media guide, and coordinating information flow with the NYR content team.  

What will you do?   

• Travel to the majority of road games and coordinate locker room availability in partnership with department leadership. 

• Monitor player availability and communicate updates as needed. 

• Assist with player and coach media preparation, including drafting media training materials. 

• Partner with MSG Sports Communications to support and execute publicity efforts for the franchise. 

• Collaborate with Marketing, Digital, Event Presentation, Community Relations, Ticketing, Partnerships, and Garden of Dreams to identify and coordinate player-related initiatives. 

• Identify and develop human-interest story opportunities featuring Rangers players. 

• Maintain strong relationships with traditional and non-traditional media contacts. 

• Oversee credentialing operations for all home games at Madison Square Garden, including management of press seating. 

• Develop press materials, including press releases and media advisories, and support pitching, securing, and tracking media coverage. 

• Manage department-led special events and related activities. 

What do you need to succeed? 

• 10+ years of experience in PR or Communications. 

• Bachelor’s degree in related field of study  

• Experience working with a professional sports team, with a focus on hockey  

• Understanding of media relations and experience dealing with media  

• Exemplary verbal and written communications skills  

• Proficiency in MS Word, Excel, PowerPoint and Outlook  

• Experience in Adobe InDesign a plus 

• Experience establishing contacts with media outside sports   

• Prior experience in fast paced environment working with tight deadlines  

SUPERVISION:  

• Manages PR game night staff at all Rangers home games 

Special Requirements  

• Flexible hours, including evenings, weekends and holidays

#LI- Onsite

Who are we hiring?  

The Director Garden of Dreams Foundation Programming is responsible for the development, staffing and execution of hundreds of events and experiences that the Foundation conducts on an annual basis. This includes overseeing ongoing events and programs including the Knicks, Rangers, MSG Entertainment, Make A Wish programming and Dream Come True experiences. The Director will also support management of the Foundation’s budget and financial planning and processes. The position serves as the main contact for planning and management of many Garden of Dreams Foundation programs, as well as their staffing and onsite execution. The position serves as the main contact for the thirty (30) Garden of Dreams Foundation partner organizations and will foster relationships with management, day-to-day personnel, families and youth to support the Foundation and its impact. The Director oversees the multi-million budget for all aspects of program experiences and events and ensures adherence to budget parameters.  

What will you do?  

• Responsible for the full portfolio of Garden of Dreams Foundation (GDF) programming, driving collaboration and execution across MSG brands and GDF partner initiatives to maximize reach and impact 
• Manages partner relationships with 30 GDF partner organizations to ensure positive impact and issue resolution 
• Lead the strategic vision and direction for all GDF programs, shaping long-term goals, priorities and impact initiatives aligned with the Foundation’s mission 
• Direct the planning, production, and execution of the GDF’s signature events, including the annual GDF Talent Show, to deliver a cohesive, high-impact experience for young people  
• Manages a team of nonprofit professionals and is responsible for their professional development 
• Oversee activities on a day-to-day basis, including all planning, divisional coordination, budget management, external partners management, project execution and follow-up 
• Responsible for managing program budget and ensuring resources are managed appropriately to achieve objectives and impact partner organizations.  
• Responsible for working with counterparts across the Madison Square Garden Family of Companies and the Vice President and Executive Vice President leading GDF on development and execution of high-profile events that include youth, celebrities and press, including Knicks, Rangers, MSG Network and MSG Entertainment, mentorship programming, Make A Wish programming and Dream Come True experiences 
• Oversees the distribution and accounting of thousands of ticket and suite donations annually 

What do you need to succeed?  

• A minimum of 10+ years’ experience in the non-profit community 
• Significant experience in the executing youth-centered events in a variety of environments 
• At least five years’ experience with NYC community based organizations serving children 
• Excellent communication skills (verbal and written) 
• Team player and work well with all levels (from entry level to Senior Management) 
• Experience leading and managing teams 
• Proficiencies with development and management of budgets 
• Extremely organized manager and thinker 
• Advanced degree preferred but not required 

Application Requirements  

All applicants must submit a cover letter addressing the following question for consideration: 

How does your professional background qualify you for the Director Garden of Dreams Foundation Programming role?  

Applications without a cover letter will not be considered. 

Special Requirements 

• Travel within the tri-state area. 

#LI- Onsite 

Who are we hiring?

The Manager Accounts Receivable will help lead the company’s invoice-to-cash (I2C) process, ensuring timely and accurate invoicing, collections, and cash application. This role oversees accounts receivable operations, supports team development, works to reduce days sales outstanding (DSO), and ensures compliance with company policies and accounting standards.

What will you do?

• Oversee daily accounts receivable operations, including billing, collections, cash application, and reconciliations.
• Manage and mentor the Accounts Receivable team to ensure performance goals and deadlines are met.
• Monitor customer accounts and follow up on overdue balances to minimize credit risk and improve collections.
• Develop and enforce credit and collection policies and procedures.
• Prepare and analyze AR aging reports and recommend actions to improve cash flow and reduce DSO.
• Resolve complex billing issues and customer disputes in a timely manner.
• Collaborate with Sales, Finance, and Account Management teams to resolve payment discrepancies.
• Participate in the implementation of the Oracle Fusion project.
• Support month-end, quarter-end, and year-end close processes related to accounts receivable, ensuring accurate and timely financial records.
• Maintain the AR subledger and ensure reconciliation with the general ledger, resolving reconciling items as needed.
• Ensure proper segregation of duties across invoicing, cash application, and bank reconciliations.
• Maintain process documentation and ensure SOX compliance for billing, collections, cash application, accounts receivable, and related close activities.
• Support internal and external audits by providing documentation and explanations as required.
• Identify and implement process improvements through automation, system optimization, and reduction of manual processes.
• Participate in special projects and respond to ad hoc requests from the Vice President of Corporate Accounting and the Accounts Receivable Director.

What do you need to succeed?

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• 5+ years of accounts receivable or credit & collections experience
• Experience in a supervisory or managerial role.
• Strong knowledge of accounting principles and accounts receivable best practices.
• Oracle experience strongly preferred.
• Experience with WIDEORBIT, Archtics, and Eatec preferred.
• Advanced proficiency in Microsoft Excel.
• Excellent analytical, communication, and leadership skills.
• Proven ability to identify issues, conduct research and troubleshooting, and implement timely solutions.
• Strong verbal communication and interpersonal skills, with the ability to explain business processes to both accounting and non-accounting stakeholders, including senior leadership.
• Ability to build and maintain effective working relationships across departments.
• Experience driving process improvements and automation initiatives.
• Experience managing high-volume accounts receivable portfolios.

#LI-Onsite

Who are we hiring?  

During Arena events, the Delta Server Assistant works at food stations, busses tables and assists with any guest inquiries.  This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience. 

What will you do?  

• Set up club space prior to event and maintain cleanliness of space during event.  

• Responsible for Club stations during service to include: keeping stations stocked, neat and clean; running food from kitchen/pantry; serving food; preparing coffee beverages. 

• Address any guest questions or concerns, escalating to Supervisor as needed. 

• Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines. 

• Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order. 

What do you need to succeed? 

• Set up club space prior to event and maintain cleanliness of space during event.  

• Responsible for Club stations during service to include: keeping stations stocked, neat and clean; running food from kitchen/pantry; serving food; preparing coffee beverages. 

• Address any guest questions or concerns, escalating to Supervisor as needed. 

• Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines. 

• Madison Club Server Assistants will also be assigned to work in The Loft; during non-club events, Madison Club Server Assistants may be assigned to work in Catering. 

Special Requirements  

• Able to walk and stand during the entire shift. 

• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

#LI-Onsite

Who are we hiring?  

The Vice President Executive Search will lead full cycle recruiting for the Madison Square Garden family of companies. This role will be responsible for attracting and hiring executives at the director level and up, as well as any additional critical roles. The VP will partner with the SVP Talent on executive hiring priorities. They will be responsible for sourcing top talent, creating a pipeline of candidates for key roles in advance of position openings. When needed, the VP will lead and manage relationships with top executive search firms. The VP will engage and assess senior level candidates, acting as a brand ambassador throughout the recruiting process. The ideal candidate is an experienced leader of executive search who is results driven with a proven ability to lead teams, source, assess, and hire quality executives in a fast-paced dynamic environment.  

What will you do? 

• Lead full life cycle recruiting for a broad range of positions from Director level to Executive Search for the Madison Square Garden family of companies. 
• Develop and execute a best-in-class executive recruiting strategy aligned with the organization’s long-term business objectives and culture.  
• Implement creative sourcing strategies to fuel talent pipelines, build key networks, and create contemporary methods for tracking candidate research. 
• Leverage emerging technologies, including AI, to enhance executive recruiting strategies and decision making.  
• Create, lead, and execute the executive search process, govern and report on recruiting metrics, as well as search firm spend and cost avoidance.  
• Provide an enhanced candidate experience, drawing top talent to our organization.    
• Actively obtain feedback from key leaders on the execution of executive search processes and continuously identify and implement process improvements. 

 What do you need to succeed? 

• 15+ years executive recruiting experience. 
• Strong history of producing quality hiring results in a fast-paced and dynamic environment. 
• Strong ability to assess executive talent at multiple levels for skill and culture match.  
• Comfortable working with all levels of C-Suite leaders 
• Excellent communication skills, both verbal and written skills. 
• Previous experience leading and developing teams. 
• Proven ability to deliver a positive brand and candidate experience. 
• Strong attention to detail. 
• Familiarity with CRMs (e.g. Greenhouse) and experience with Excel.

Special Requirements: 

• Travel as needed based on business priorities.   

#LI-Onsite 

Who are we hiring?

The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business leaders to strengthen process understanding, policy alignment, and the overall employee experience across event-driven venues.

What will you do?

• Manage and support ESC Leads, setting priorities, providing coaching, and ensuring Leads effectively guide and support Employee Service Representatives.
• Own HelpDesk operations, including queue management, SLA performance, workload distribution, and service metrics, ensuring timely and accurate resolution of employee inquiries.
• Serve as the primary escalation point for complex, sensitive, or high-impact employee inquiries, ensuring appropriate resolution and follow-through across all ESC communication channels.
• Partner with Leads to reinforce training initiatives, compliance expectations, and execution standards across the team.
• Oversee Employee Service Center support for scheduling, staffing concerns, missed clock-ins, schedule changes, and time and attendance issues ensuring alignment with policy, CBAs, and business needs.
• Support onboarding activities by ensuring new hire paperwork, I-9 verification, orientation support, and training coordination are executed accurately and on time.
• Partner with department managers and supervisors to deliver training and guidance on ESC processes and policy fundamentals, strengthening alignment and improving the employee experience. Maintain strong visibility within venues to build business trust, proactively address employee concerns, and identify opportunities to improve service delivery and processes.
• Provide on-site operational oversight to ensure smooth day-to-day ESC operations and continuity across shifts, events, and venues.

What do you need to succeed?

• 3+ years of experience in a customer service, call center, or HR help desk environment, with at least 1+ years in a supervisory or lead role supporting teams in a fast-paced, service-driven setting.
• Demonstrated understanding of event-based or venue operations, including the ability to support fluctuating schedules, high-volume activity, and real-time business needs.
• Strong working knowledge of HR processes, including time & attendance, payroll, onboarding, employee relations and compliance.
• Proven experience managing HelpDesk queues, SLAs, and service performance metrics.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience using HRIS or ticketing systems (e.g., Oracle, ServiceNow, etc.).
• Strong leadership and communication skills, with the ability to coach Leads, provide corrective feedback and influence outcomes through others. Ability to train and partner with business leaders to improve process, understanding, and consistent policy application. Strong judgement, problem-solving skills, and attention to detail in a fast-paced environment.

Special Requirements

• Flexibility to work rotating schedules, including evenings, weekends, and holidays, based on event schedules and business needs.

#LI-Onsite

Who are we hiring?

The Director, Business Solutions will leverage their extensive entertainment industry knowledge to lead the creation of partnership inventory and platforms through ideation focused on MSG Entertainment’s properties.  

The Director, Business Solutions will work closely with the VP, Strategy & Operations to define the strategic sales plan around each of the MSG Entertainment (MSGE) properties and venues, including Radio City Music Hall, Radio City Christmas Spectacular and the Radio City Rockettes, concerts and family shows at Madison Square Garden, The Theater at MSG, the Chicago Theatre and the Beacon Theatre.  S/he will collaborate with internal and external stakeholders (including the P&L owners of MSGE’s Live and Productions businesses) to lead the creation of partnership platforms for prospective partners (new business) and current partners (upsells and renewals) through ongoing communication, research (identify industry leaders, best practices, emerging technologies), platform development (idea generation, marketing collaboration and proposal construction), rate card creation (pricing/P&L development), revenue maximization across assets, internal vetting (Division approvals), creative presentations (write sales deck outlines, collaborate with design team to bring vision to life) and inventory management.  Efforts will be focused on the Entertainment and venues portion of our partnership business while cultivating strategies designed to maximize revenue streams for individual properties and the organization globally. 

What will you do?

• Maintain direct relationship with all MSG stakeholders and P&L owners
• Develop and maintain deep knowledge of all MSG properties and assets/rights; becoming everyone’s “go-to” as the in-house “expert” on MSG Entertainment properties
• Develop and maintain strong relationships with internal/external stakeholders and industry relationships to be top of mind during strategy planning 
• Lead partnership development process from brainstorm through account management transition, working closely with sales and service teams and internal/external stakeholders 
• Oversee creation of all sales materials ranging from upfronts and evergreens to full decks and compressed 1-pagers
• Manage available inventory, track sold inventory, deadlines, property assets, designations and promotional rights granted by MSG 
• Proactively identify new assets and build creative turnkey platforms to generate new revenue opportunities 
• Revenue maximization through creation of asset rate card, pricing and P&L development 
• Collaborate with account management to develop case studies across properties and industries 
• Lead weekly meetings with internal stakeholders, providing robust agendas, carrying conversation and discussion items and following up with next steps/deadlines 
• Participate in sales presentations, as needed.   

What do you need to succeed?

• BA/BS Degree required; MBA preferred 
• 10+ years’ experience in strategic marketing/partnership sales strategy, brand consulting to agency roles; a strong candidate for the role should have knowledge of the marketing and advertising industries with a particular focus on the music, theater, productions and overall entertainment industry 
• Passion for the music and entertainment space, maintaining knowledge of trends 
• Demonstrated exceptional project management skills to drive the process with the ability to create partnerships (vet and price, develop P&L and execute platforms); create sales material outlines, and develop strategy 
• This position requires an experienced thinker with strong writing, organizational, analytical and presentation skills, with the ability to simultaneously understand Divisional and Client objectives 
• S/he must have demonstrated experience and success working with a broad cross section of functional teams. The individual must be able to deal professionally with all levels of people including internal senior management, sales professionals, and marketing executives across the organization.  
• Strong work ethic with ability to function independently while managing upwards to keep supervisor informed 
• Proven ability to excel while multitasking in fast paced environment 
• Excellent time management with ability to plan, organize and prioritize work to deliver exceptional work while hitting deadlines 
• Strong creative and innovative mindset with analytical skills 
• Highly detail-oriented and solutions-focused approach 

#LI-Onsite

Who are we hiring 

The Team Lead manages and trains employees in food safety, food production, guest relations, equipment use and maintenance. 

What will you do 

• Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents.  

• Opens and closes stands and supervises employees throughout the length of the event.  

• Manages the overall operation of the designated stand including cash handling in accordance with company policies/procedures.  

• Conducts monthly audits, daily inventory and trains and motivates staff.  

• Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.  

• Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.  

• Responds to oral feedback from guests on food quality and service.  

• Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.  

• Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed. 
• Supervision of approximately 40 people. 

What do you need to succeed:   

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.  

• Should have at least 2-3 years of supervisory or lead experience in food service. Food operations/service preferred in accordance with NYC Board of Health regulations. 

• Must have New York City Food Protection Certificate along with previous experience in training, cash handling, food and beverage sanitation requirements, equipment operation and liquor laws.   

• Experience resolving inventory discrepancies 

• Must have exceptional interpersonal skills and be people oriented.  

• Commitment to providing a high-quality service experience for guests 

• Must be able to multi-task and prioritize in a deadline-oriented environment 

• Possess exceptional attention to detail and strong follow-up skills necessary 

• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics 

• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency 

• Skilled at working collaboratively and in a team environment 

 Special Requirments Of The Job:  

• Must be receptive to working outside in inclement weather and extreme temperatures.  

• Ability to lift to 25 pounds and push/pull up to 75lbs.  

• Ability to walk/stand for at least 7 hours a day 

• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

• This position is part-time and scheduled on an event driven basis 

#LI-ONSITE 

Who are we hiring?  

The Warehouse Worker supports the warehouse Supervisor in maintenance of the warehouse, retail stores, and portable locations within the theatre. The Warehouse Worker will be responsible for customer service aspects, performance, and adherence to company policies and standards. 

What will you do?  

• Have product available at all Food & Beverage & Merchandise stands throughout events. 

• Follow company standards such as quality of product and cleanliness. 

• Maintain and organize inventory constantly under the direction of the Warehouse Supervisor. 

• Have a working knowledge of the theatre policies and important locations, i.e. restrooms, telephones, medical, security, etc.  

• Communicate product levels and equipment problems. 

• Follow Health Dept. standards and execute such procedures.  

• Participates in special projects and performs other duties as assigned. 

 What do you need to succeed? 

• The ideal candidate must have experience in a warehouse atmosphere. 

• Must be extremely detail oriented, organized and have a team mentality. 

• Must be comfortable with heights and heavy lifting due to stocking of work areas. 

• Will have proven work history of above average work performance.  

• Proven guest service skills are required.  

• Flexibility in scheduling with the ability to work at least 4 days/nights a week including weekends and holidays.  

• The ability to handle multiple tasks and display excellent internal and external customer service is essential. 
• Long hours of physical labor on feet, heavy lifting and pushing carts through crowds of people quickly and safely while maintaining the integrity of product. 

Special Requirements  

• Must be receptive to working outside in inclement weather and extreme temperatures.  

• Able to walk and stand during the entire shift.  

• Lifting, pushing, pulling up to 100 lbs.  

• Must be able to work within an environment with loud noises and everchanging visuals. 

• Ability to climb and descend multiple flights of stairs while carrying equipment or supplies 

• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

#LI-Onsite  

Who are we hiring

The Project Manager supports the Development and Construction team at Sphere in managing a diverse portfolio of Sphere projects across the globe. The Project Manager plays a key role in coordinating the development and delivery of assigned projects, ensuring alignment with Sphere’s vision, standard, and objectives. This role involves day-to-day project management, stakeholder coordination, and proactive problem-solving to help drive successful project outcomes in a dynamic and innovative environment.

What will you do?

• Support the Development and Construction projects from concept through completion, helping ensure alignment with Sphere’s creative and technical goals
• Assist in managing project schedules, budget, and resources to help delivery successful outcomes across global projects
• Coordinate day-to-day communication between internal teams, consultants, and external partners to support smooth project execution
• Help track and maintain project documentation and reporting throughout the preconstruction and construction phases
• Identify potential issues early and escalate risks to senior team members for resolution
• Contribute to project planning activities and provide input that supports overall organizational goals
• Prepare and maintain regular project updates, reports, and communication material for stakeholders
• Support the improvement of project processes, tools, and workflows to enhance team efficiency

What do you need to succeed?

• Degree in Construction Management, engineering, Architecture, or a related field
• Approximately 5+ years of experience managing development and construction projects, ideally within a global or complex environment
• Proven ability to deliver projects on schedule, within a budget, and to quality and safety standards
• Solid understanding of design, engineering, procurement, and construction processes
• Strong organizational, communication, and coordination skills with the ability to work effectively across multidisciplinary teams
• Demonstrated ability to manage multiple projects and adapt to changing priorities in a fast-paces environment
• Proactive mindset with strong attention to detail and problem-solving abilities

Special Requirements:

Must be legally authorized to work in the country for which you are applying

This position is open to candidates located in New York, Las Vegas, or London, with location-specific salary ranges outlined below.

· New York: $75,000 - $130,000

· Las Vegas: $75,000 - $120,000

· London: £75,000-£90,000

#LI-Onsite

 Who are we hiring?  

The Designer is responsible for design, development and production of creative materials including social graphics, digital OOH, direct mail pieces, brochures, print ads, posters, signage, apparel, merchandise, web banners, and email blast templates for MSG business needs. The Designer will conceptualize, design, and route creative design solutions for approvals within respective departments. This role will also be directly involved in branding work including logo development for new initiatives. 

What will you do? 

• Develop and execute innovative, best-in-class design solutions across multiple platforms. 

• Track creative materials requests and deliverables from the point of receiving a creative brief through to completion 

• Collaborate with other internal departments – Social, Marketing Strategy, Sales, Partner Success and other key stakeholders – to hone creative assets, often presenting creative work 

• Develop content and activations for brand initiatives throughout the year 

• Ensure quality control of internal company assets while maintaining an organized archive of projects and files. 

• Work to identify opportunities to develop and implement design systems and templates for various departmental creative needs 

What do you need to succeed?  

• 4+ years of relevant experience or branding design experience 

• Advanced skills in the Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat)  

• Strong communication and collaboration skills to work effectively with cross-functional teams 

• Knowledge in and passion for print design, digital design, branding, and typography 

• Strong presentation, analytical skills, conceptual skills, and ability to brainstorm 

• Keen attention to detail and aesthetics 

• Ability to handle multiple projects at once and meet deadlines 

• Desire and willingness to learn, grow, and contribute wherever needed 

#LI- onsite 

Who are we hiring?

This leadership role is responsible for the oversight of operational accounting functions, including the monthly close process. This role will review operational financial statements and related account analysis, ensuring that all accounting records are maintained in accordance with GAAP. This role is responsible for oversight of all Corporate costs (for example, legal costs, insurance, aviation, etc.), as well as company payroll and employee benefits accounting, fixed assets, and certain team-related costs (for example, player insurance, team travel, marketing, Training Center costs, etc.). The position will maintain SOX compliance, issue internal reports and support external reporting requirements and deadlines. He/she will provide accounting support to the finance department and complete special projects, as needed. Manages a team of 4 people.

What will you do?

• Manage and oversee monthly accounting closing process, ensuring timely and accurate closing of Oracle General Ledger. This includes the review and posting of journal entries.
• Reviewing all Corporate operational financial statements, related account analysis, and related party transactions, ensuring that all accounting records are maintained in accordance with GAAP.
• Oversee accounting and reconciliation of Corporate costs including legal costs, insurance and aviation. Partner with department heads and business to ensure appropriate and accurate reporting.
• Review and manage preparation of quarterly SG&A analysis package for SVP Controller.
• Partner with compensation, payroll and benefits in order to accurately report employee related costs monthly.
• Review and oversee monthly Fixed Assets subledger close and partner with Technical Accountant to ensure asset categorization and associated useful life is appropriate.
• Review and manage completion of MSG Sports related SEC reporting schedules for public reporting and financial statement disclosures, deliverables to Tax, Internal Audit and External Audit.
• Effectively manage, motivate, and train assigned staff and provide regular status of work-in-progress responsibilities to the SVP Controller.
• Evaluate and identify areas of potential exposure and internal control weakness and evaluate and partner with SVP Controller to improve processes and workflows to create efficiencies.
• Complete special projects in an accurate and timely manner, as assigned. 

What do you need to succeed?

• CPA License Required
• Bachelor’s Degree in Accounting required
• 10+ years of progressive accounting experience
• Excellent developmental and motivational techniques
• Strong analytical account analysis skills
• Prior supervisory experience
• Ability to interact with cross functional groups and executive management
• Ability to evaluate processes and recommend and implement more efficient practices and procedures
• In-depth understanding of GAAP accounting and finance issues to critically review financial results, account analysis, and direct certain financial activities within Group and company-wide, as needed

#LI-ONSITE

Who are we hiring?

 The Payroll Tax Manager is responsible for the strategic oversight and operational management of all payroll tax activities across multiple states. This role ensures compliance with federal, state, and local tax regulations while partnering closely with Payroll, HR, Accounting, and external vendors. The ideal candidate has strong hands-on experience with ADP Smart Compliance and Oracle Fusion, and thrives in a fast-paced, multi-jurisdictional environment.

What will you do?

• Ensure compliance with multi-state and local tax regulations
• Monitor tax law changes and assess impact to payroll operations
• Manage W-2 processing and year-end tax activities
• Review quarterly and annual reconciliations (941, 940, state returns, etc.)
• Oversee tax account registrations and agency correspondence
• Manage integration and data flow between Oracle Fusion, HCM/Payroll, and ADP
• Partner with HRIS/IT on system enhancements, updates, and testing
• Identify automation and process improvement opportunities
• Manage payroll tax audits and agency notices
• Lead resolution of tax discrepancies and agency inquiries
• Perform internal controls reviews and compliance testing
• Ensure proper documentation and SOX compliance
• Partner with Accounting and Treasury for payroll tax accruals and GL reconciliation

What do you need to succeed?

• Experience in Cloud payroll, tax processing and reporting expertise
• BA/BS degree in accounting/finance or equivalent work experience
• Working knowledge of Oracle HCM or Oracle Fusion
• Knowledge of payroll principles and best practices
• Advanced knowledge of payroll tax at the federal, state and local levels
• Extensive experience using ADP Smart Compliance
• Advanced proficiency using Excel
• Collaborative in nature
• Excellent communication, problem-solving, and analytical skills
• Extremely detail oriented
• A passion for customer service and bringing that to life within the function

#LI-Onsite

Who are we hiring? 

We are looking to hire a hard-working and experienced BOH Team Lead to supervise all food preparation activities and ensure that high standards of hygiene and cleanliness are maintained. Practices proper product control, handling of inventory and equipment, and follows food safety/sanitation guidelines. 

What will you do?

• The BOH Team Lead will manage and train employees in food safety, food production, guest relations, equipment use and maintenance. 
• Direct preparation of foods per recipes and standardized operating procedures, keep daily inventory and waste management records of food product and ensure quality control for food product served to guests.  
• Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents. Supervises, trains and motivates staff. 
• Will resolve conflicts and/or customer complaints, complete staff evaluations and address performance issues in a timely manner. 
• Opens and closes concession stands and supervises employees throughout the length of the event.  
• Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Department of Health standards. 
• Participates in meetings as deemed necessary. 
• Ensures all safety rules and regulations are followed. 

What do you need to succeed?

• Must be knowledgeable of various cooking techniques and have a passion for food.
• Must be able to work in a fast-paced environment and demonstrate excellent organizational, communication and time management skills.   
• Should have at least 2-3 years of supervisory or lead experience in food service.
• Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws.
• Food operations/service preferred in accordance with NYC Board of Health regulations.
• Experience resolving inventory discrepancies.
• Must have exceptional interpersonal skills and be people oriented.
• Commitment to providing a high-quality service experience for guests from team and themselves.
• Must be able to multi-task and prioritize in a deadline-oriented environment.
• Possess exceptional attention to detail and strong follow-up skills necessary.
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
• Skilled at working collaboratively and in a team environment.
• Strong interpersonal skills.

 Special Requirements 

• This position is part-time and scheduled on an event driven basis.
• Ability to lift up to 50lbs and pull up to 75lbs.
• Must be available to work a flexible schedule mostly nights and weekends, holidays required.

#LI- Onsite

Who are we hiring?  

The Food Prep assists within the kitchen by preparing and assembling quality food for our guests. The Food Prep also assists with cleanliness of the kitchen at all times.  

 What will you do?  

• The timely preparation and exhibition assembly of fresh quality hot and cold product  
• Assists in the preparation of meals by chopping vegetables, making salads and putting together entrees  
• Must have the ability to utilize a wide range of kitchen tools and utensils  
• Responsible for maintaining the cleanliness of the kitchen, assisting chefs and cools and following detailed recipe specifications while adhering to NYC Department of Health guidelines  
• Ensures that food is stored properly  

  What do you need to succeed? 

• Follow our safety guidelines and procedures. 
• Must possess the ability to handle multiple tasks at a time. 
• Must have a positive attitude and good team work ethic. 
• Good communication skills  
• A commitment to high-quality customer service and be able to handle the high-pressure environment.   
• General knowledge of the NYC Department of Health’s rules and regulations  
• Bilingual a plus.  

 Special Requirements  

• Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends. 

#LI- Onsite  

Who are we hiring?  

To be successful Standard Cook in the Arena, you should be knowledgeable of various cooking techniques and have a passion for food. Ultimately, an exceptional Cook should be able to work in a fast-paced environment and demonstrate excellent organizational, communication, and time management skills.  

What will you do?  

• Cooks are responsible for the preparation of food to be served in a timely manner while following precise recipes and directions from Executive / Sous Chefs  
• Keep work areas clean and organized before, during, and at the conclusion of an event.  
• Assist executive chef and sous chef with menu creation 
• Assisting in preparing meal ingredients, which includes washing, peeling, cutting, and slicing fruits and vegetables as well as marinating meats. 
• Ensure that required MSG standards/methods are adhered to in the production and preparation of food – in quality, quantity, presentation and safety 
• To constantly check quality and quantity of food going out of the kitchen. 
• Ensure all dishes are prepared according to specification from the Executive and Sous and served at the correct quality, portion size, and temperature 
• Keep work areas clean and organized before, during, and at the conclusion of an event.  
• Ensure Department of Health guidelines are being met consistently. 
• Complete opening and closing inventory check lists, ensure proper food rotation (FIFO) and minimize/track waste.  
• Cleaning duties include but not limited to: scrubbing work surfaces and walls, sweeping, mopping and breaking down/cleaning all cooking equipment. 
• Assessing the quality of delivered food supplies to ensure that it meet pre- determined standards.  
• Carry out other duties as specified by the Executive or Sous Chef 
• Cleaning duties include but not limited to: scrubbing work surfaces and walls, sweeping, mopping and breaking down/cleaning all cooking equipment. 

What do you need to succeed? 

• Ensure Department of Health guidelines are being met consistently. 
• Must have exceptional proven cooking experience.  
• Bachelor's or associate degree in Culinary Arts is advantageous. 
• A food handler's license required 
• Ability to pay attention to details: adherence to specific ingredients and measurement needed for various menus 
• Must have problem solving skills and the ability to make quick decisions 
• Must have excellent guest service skills. 
• Strong verbal communication skills and demonstrated ability to work well under pressure. 

Special Requirements  

• This position is part-time and scheduled on an event driven basis. 
• Able to walk and stand during the entire shift. 
• Lifting, pushing, pulling up to 25 lbs. 
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 

 #LI- Onsite