Who are we hiring? 

Leads the flight attendant function, with responsibility for standards, performance, and operational consistency across all cabin operations. Establishes and maintains a self-sufficient, high-performing cabin program aligned with company expectations, while continuing to operate in a flying capacity. This role ensures that cabin operations are structured, scalable, and consistently executed, balancing direct involvement with broader functional ownership.

Who are we hiring?  

Serves as the lead cabin authority on assigned trips, accountable for service execution, cabin coordination, and overall passenger experience. Ensures that service delivery is consistent, controlled, and aligned with established standards across varying trip profiles. This role combines direct execution with real-time leadership, maintaining full responsibility for cabin performance while operating in a hands-on capacity. 

What will you do?  

• Lead cabin operations on assigned trips, maintaining accountability for execution, timing, and overall service flow
• Translate passenger profiles and trip requirements into structured, adaptable service plans, including menu presentation for alignment and parallel preparation of multiple options
• Operate within an options-driven, no-fail service model, ensuring depth of preparation and flexibility in execution
• Direct and coordinate flight attendants (internal and contract) to maintain consistency, timing, and presentation standards
• Interface with Executive Assistants and key stakeholders to align expectations and requirements prior to and during trips
• Oversee provisioning approach for assigned trips, including vendor coordination and quality control
• Maintain control of the cabin environment during dynamic or changing conditions
• Provide real-time guidance and mentorship to reinforce standards and execution discipline
• Maintain working knowledge of all passenger profiles to ensure consistency at the highest level of expectation 

What do you need to succeed?  

• 8–12+ years of experience in Part 91 private aviation
• Demonstrated experience supporting UHNW passengers in high-demand environments
• Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent)
• Current safety certifications including CPR, AED, and First Aid
• Advanced capability in culinary execution, menu planning for alignment, and flexible onboard preparation, with formal or practical culinary training preferred
• Advanced experience in provisioning strategy, including management of multiple parallel service options
• Strong working knowledge of cabin systems, galley operations, and aircraft-specific service environments
• Proven ability to lead cabin operations and direct other flight attendants in real time
• Experience coordinating with Executive Assistants and key stakeholders
• Valid passport with ability to travel internationally without restriction
• Valid driver’s license and reliable access to transportation, with ability to support short-notice and priority trips
• Ability to operate on a flexible, on-demand schedule, including high-priority assignments
• High level of discretion, judgment, and execution discipline

Special Requirements:   

• Ability to work a flexible schedule including nights, split days off, work weekends and holidays in a 24 X 7 environment 
• Without limitation, be able to perform the duties as required of a 14 CFR Part 121 Flight Attendant while in flight. 
• Be able to travel and work on-site in an office environment   
• Must be willing to relocate to Long Island, NY 
• Other duties as assigned 

#LI-Onsite 

Who are we hiring?

The Captain is responsible for the safe conduct of flights as assigned, serving as the Pilot in Command on MSG Aviation controlled fixed wing aircraft.  The Captain ensures compliance with all Federal, state, local and foreign regulations by the flight crew and aircraft. The Captain is expected to act in accordance with all policies and procedures as specified in the MSG Aviation Flight Operations Manual (FOM). As the most visible department representative of MSG Aviation to the client passengers, the Captain consistently acts with tact and decorum while ensuring an efficient and safe operation.

What will you do?

• Promote and maintain a strong culture of safety within MSG Aviation by adhering to efficient procedures that support exceptional customer service.
• Serve as the Pilot in Command (PIC) when assigned as Captain, having the final authority for the operation of the aircraft.
• Earn the respect and trust of passengers and flight department colleagues through professionalism and sound judgment; be recognized as a technical expert on assigned aircraft, including aircraft operations and the maintenance interface.
• Study weather conditions at destination, enroute, alternate airports and departure points, and make appropriate weather-related mission making decisions necessary to start, delay, or cancel flights and deviate the flight from planned route or destination as operating conditions dictate.
• Provide excellent customer service to passengers consistent with applicable government regulations and MSG Aviation’s flight standards as documented in the Flight Operations Manual (FOM).
• Ensure that the aircraft is clean and prepared for flight with all provisions on board for the safety and comfort of the passenger.
• Meet schedules and other directives governing the aircraft's operation consistent with applicable government regulations and MSG Aviation’s flight standards as documented in the Flight Operations Manual (FOM), all SOPs including the diligent and appropriate use of aircraft checklists.
• Prepare and or is responsible for ensuring accurate and appropriate flight plans and contingency plans.
• Reviews and calculates the aircraft weight and balance, fuel on board and performance charts.
• Ensure preflight inspections are completed thoroughly and in accordance with all safety and regulatory requirements.
• Manage and coordinate flight and cabin crew performance by fostering a cohesive team environment, sharing knowledge, mentoring crewmembers, and assessing potential for advancement; serve as an active mentor within MSG Aviation and the broader Business Aviation community.
• Uphold the highest standards of personal integrity, honesty, and professionalism at all times.
• Is committed to continuous personal growth and professional development at an Enterprise level
• Participates in special projects and performs other duties as assigned.

What do you need to succeed?

• Bachelors degree in business, Business Aviation, Safety, Operations Management or equivalent
• Knowledge of the aircraft they shall command, client service expectations and skills, CFRs, ICAO Standards, applicable to International Jurisdiction Regulations, CSC Transport SOPs and Meteorological Science.
• Previous experience operating in 14 CFR Part 91 required, with a thorough understanding of 14 CFR Part 91 and ICAO Standard, while some experience in 14 CFR Part 135 environments will be considered
• Must have an unmarred track record of maintaining excellent working relationships with the FAA and aviation training providers
• Must hold and be able to maintain valid FAA Class I medical.
• Possess a strong technical background
• Proficiency in English, both written and verbal.
• Excellent interpersonal and communication skills.

Special Requirements

• The minimum flight time requirements are 5000 hours total time, 2000 hours turbine time, 1500 hours Pilot in Command and 500 hours in type of aircraft make and model to be commanded.
• Ability to work on a flexible schedule including nights, split days off, and work weekends and holidays in a 24 X 7 environment.
• Be able to respond, react to on demand unscheduled trip and be wheels-up within 3 hours of first call
• Ability to lift up to 25 pounds
• Ability to sit for long periods of time
• Ability to work in various weather conditions (heat, cold, rain, etc.) during outdoor patrols/stationed assignments
• Adequate vision (with or without corrective lenses), including Night or low-light visibility

#LI- Onsite