As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role performs a range of strategically essential activities - here are a few of them:

• Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them.
• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.
• Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.
• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.
• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.

Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.

Who You Are

• 10+ years of commercial account management experience 
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans
• Strong grasp of industry trends and competitive landscape
• Hands-on experience in negotiating contracts, pricing models and renewals
• Extensive knowledge in fintech, banking, payments and money movement

Key Skills And Competencies

• Proven experience growing and scaling strategic or enterprise accounts 
• Proven track record of managing global customers with multi-region stakeholders
• Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs
• Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organisation
• Experience leading business reviews and using data-driven strategies to make informed decisions
• Experience in Acquiring, Card Issuing or Processing.

Nice-To-Haves

• BNPL experience

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s People Business Partner (PBP) - EU/UK, you support Marqeta’s teams in the European region to help build strong regional cultures, navigate day-to-day employee situations, and help build the overall Marqetan experience.

• You serve as our European People Business Partner, supporting our operations across the UK, Gibraltar, Malta, and Poland. You also act as the primary People Business Partner for our GTM UK team, and the EU/UK region.
• You work cross-functionally to support employees, leaders, and our offices to ensure compliance with local regulations and cultural nuances across multiple European markets.
• You collaborate closely with US-based People Business Partners who are functionally aligned to our global C-level leaders, ensuring that our European teams align with our global strategy while also having dedicated local support.

This role reports to the Head of Global People Business Partners.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

• Act as the regional People Business Partner - Serve as the primary People Business Partner for EU markets and the GTM UK team, providing guidance across all of Marqeta’s teams in the UK, Gibraltar, Malta, and Poland. This role requires close partnership with the functional People Business Partners to ensure team member decisions align with company and functional people priorities
• Accelerate business performance - Coach and consult with leaders of people and employees, aligning Marqeta local people initiatives with business priorities
• Drive company-wide alignment and efficiency - Foster seamless cross-functional collaboration across Talent Acquisition, Talent Development, Total Rewards, People Business Partners, and People Operations - ensuring cohesive execution of people priorities for the region
• Elevate manager effectiveness - Coach managers on day-to-day employee situations, overall employee experience, and ensure people initiatives drive business growth and transformation
• Lead regional people initiatives - Provide local expertise and execute initiatives such as performance management
• Monitor compliance & risk management - Ensure People practices comply with local employment laws, regulations, and cultural expectations across all our markets - partnering with Legal and Compliance teams on regulatory requirements
• Employee Relations - Manage employee relations matters and performance management issues; serve as the point-of-contact for EU market employee concerns. Act as the primary point of contact and leader for employee related investigations at Marqeta.
• Culture Champion - Foster a high-performance culture that aligns with company values while respecting local market differences
• People Policies - Partner to develop and implement region-specific People policies and programs; adapt global programs for local market relevance
• Stakeholder Management - Build strong relationships with country leadership, and global People team to ensure alignment and knowledge sharing

Who You Are

• Experience: You have 8+ years of progressive People Business Partner experience with demonstrated expertise in European employment and cultural nuances; at least 2 years working as a People Business Partner at a global company headquartered in the US.
• Problem Solver: You have an analytical mindset and a deep understanding of organisational dynamics. You uncover root causes and use data and intuition to guide your approach. 
• Owner: You act with purpose and accountability. You align people initiatives to strategic priorities, balancing short-term business needs with long-term organisational health. You keep stakeholders informed, manage risk proactively, and always deliver with integrity. 
• Collaborator: You build strong partnerships rooted in trust, transparency, and shared goals with the broader People Experience team. You easily navigate global, cross-functional relationships.
• Doer: You act with urgency and intention. You’re comfortable rolling up your sleeves to execute and get the work done.

Nice-To-Haves

• Experience in working in a global company headquartered in the US.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Senior Director, Sales (Strategic), you will manage a team tasked solutioning new and novel financial products for our Global Strategic Partners. Our Global Strategic Partnerships team collaborates with some of the world's most forward-thinking companies to provide cutting-edge Card Issuing and Processing solutions. These solutions empower customers to manage their finances, accumulate wealth, and foster economic stability. Marqeta is at the forefront of a revolution in payments as businesses shift towards offering innovative embedded financial solutions to their customers. We guide prospects and customers through the evolving payments landscape, suggesting innovative approaches, maximizing the value derived from money movement, and enhancing customer loyalty.

Marqeta partners closely with the most innovative companies globally to deliver Modern Card Issuing and Processing solutions that help customers manage their finances, build wealth and economic stability.  Marqeta is powering a transformation in payments as companies transition to providing innovative embedded financial solutions for their customers.  We advise prospects and customers on the shifting payments marketplace, potential ways to innovate in the space, derive increased value from the movement of money and increase customer loyalty. 

As the Senior Director, Sales (Strategic) at Marqeta, you will be entrusted with the leading one of our key global strategic accounts. Your role will involve close collaboration with various teams within Marqeta. You will be a trusted advisor, responsible for devising strategies to achieve your quarterly targets, expanding current programs, and launching new ones, all while fostering innovation and thought leadership.

NOTE: This is a hybrid role and requires candidates to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the Recruiter Interview. We'd love for you to join us!

The Impact You’ll Have

• Lead a team focused on our key global strategic accounts.
• Increase revenue and gross profit by managing existing business, identifying upselling opportunities, and expanding current and new programs to additional markets.
• Develop and execute a strategic sales plan to achieve revenue targets and drive growth.
• Identify, engage, and build strong relationships with key decision-makers in enterprise organizations.
• Foster relationships with key executives at prospects and partners to establish a trusted advisor position and to establish a sustainable pipeline of opportunities and drive revenue growth.
• Facilitate cross-functional collaboration and alignment with key internal teams, including Solutions & Delivery, Product, Network, Sales Strategy and Operations, Banking Partnerships, and other key teams within our global organization to align on customer needs and ensure value creation and satisfaction.
• Deliver quarterly sales plans, OKR’s, and develop joint business plans with key prospects and partners.
• Maintain a deep understanding of Marqeta's solutions and effectively communicate value to clients.
• Provide accurate sales forecasts and pipeline management.
• Stay up to date on industry trends, competitor offerings, and customer pain points to refine sales strategies.
• Build a diverse, equitable, inclusive, and high-performing sales team by influencing the team's GTM strategy, hiring, team structure, culture, and sales processes.
• Drive cross-functional collaboration and alignment with key partner teams, including Vetting, Delivery, GNSO, Sales Strategy and Operations, Banking Partnerships and other teams in sales globally.

Who You Are

• 15+ years of Enterprise Technology experience in sales and account management within a payments organisation.
• 5+ years of experience in managing teams and a measurable track record of developing a team of high performing AEs & AMs.
• Experience selling and managing complex, multi-product technology platform solutions to Enterprise customers.
• Industry expertise in Payments, Retail, Fintech and Banking, with an ability to influence in complex situations.
• Proven experience in strategic account planning and execution for success. 
• Track record of delivering YoY new bookings and successfully expanding in-year revenue.

Great To Have But Not Required

• BNPL experience.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Key Account Executive based in London, you will be passionate about scaling the success of our business in Europe. This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

(1) Cultivating and managing relationships with executives seeking to innovate and disrupt B2B & consumer payments;

(2) Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers; and

(3) Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.  

The team at Marqeta focuses on the largest and most impactful commercial opportunities in Marqeta’s evolving business. These customers include established brands, fintech innovators and labour / retail marketplaces, all looking for solutions to launch, scale and continuously evolve their financial products and services.  Key to this role is an ability to understand Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

We're looking for a self-motivated, experienced solution seller, who is eager to further deepen their knowledge of embedded finance and possesses the business judgment and sales acumen to vet opportunities and close deals. In this role you will spend the first 3 months learning the ins and outs of Marqeta and our customers and our programme management capabilities, supporting Team Leads on strategic projects, and building a sales pipeline. Additionally, you will need to understand the process of selling a complex platform technology and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role is about generating and closing new opportunities while playing a key role supporting the Sales Director in setting the strategic vision for the business - here are a few key expectations:

• Closing and launching enterprise customers: Work alongside the team Director in identifying, closing and onboarding new customers. Manage the back end of the process including Salesforce rigour and reporting, financial modeling, and garnering internal approvals. 
• Qualify leads and prioritize the right opportunities: Serve as the primary point of contact for prospects by identifying their needs and requirements, responding to requests for information and proposals, and vetting them against our current and future product offering.
• Run a Sales Process end to end: Manage real customer opportunities through a sales process, from initial engagement to scoping to final contract negotiations. At any given time, you will be responsible for partnering with the team to grow and renew existing accounts and working opportunities in various stages of that process in Salesforce.
• Contracting: Work with our Legal team as required to shepherd opportunities through the contracting process, including negotiation and execution.
• Know the Tech: Quickly get up to speed on Marqeta's technical and programme management capabilities, the unique features and customer benefits our platform offers and how to speak with confidence, knowledge and credibility about what we bring to our customers and prospects.
• Sell the partnership vision: Work with internal SMEs to identify and develop solutions for prospects who are trying to understand what makes Marqeta’s platform and service offering so exceptional and differentiated.

Who You Are

• 10+ years of experience in sales and/or strategic business development roles; payments, investment banking and strategic consulting backgrounds preferred but not required. Bachelor’s Degree or comparable experience required.
• Deep understanding of the payments ecosystem and card issuing is crucial, with bonus points for having worked in a regulated programme manager offering full stack solutions to customers.
• Strong familiarity and ease with the fintech ecosystem, B2B technology applications and how technology platforms serve customer businesses.
• Financial Acumen. The payments business and caliber of customer relationships necessitates complex deal structures and financial modelling. We’re looking for an individual who is comfortable and capable of evaluating and modeling customer proposals and resulting contract financial models. 
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and senior leadership members.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Exceptional problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Senior Account Executive based in London, you will lead the expansion and scaling of our most impactful partnerships across larger Fintech, Financial Institution, banking, and embedded finance businesses. This highly strategic role requires a critical, pre-existing understanding of the entire payments ecosystem, particularly the issuing side, to successfully navigate complex business and technical engagements.

The European Sales team at Marqeta is looking to expand our sales footprint in Europe to focus on some of the largest and most impactful commercial opportunities in Marqeta’s evolving business. 

The customers in focus include all traditional and digital banking organisations, as well as large scale fintechs, fintech innovators and companies who are looking to take control of and expand their card programme offerings to their customer base - essentially those looking for solutions to launch, scale and continuously evolve their banking products and services.

This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

• Cultivating and managing relationships with executives and entrepreneurs seeking to innovate and disrupt B2B & consumer payments;
• Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers;
• Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.

Key to this role is an ability to deeply understand and articulate Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You’ll Have

Marqeta’s Senior Account Executive role focuses on generating and closing significant new opportunities whilst playing a strategic role in setting the vision for the business:

• Qualify leads and prioritise customer opportunities: Serve as the primary point of contact for enterprise and strategic level prospects by identifying their needs and requirements, responding to requests for information, and vetting them against our current and future product offering.
• Run a Complex Sales Process: Independently manage highly strategic customer opportunities through the full sales process, from initial engagement and complex pricing discussions through to final contract negotiations. You will also be responsible for partnering with your team to grow existing accounts and managing opportunities across various stages in Salesforce.
• Contracting Leadership: Take ownership of guiding both inbound and outbound opportunities through the contracting process, working seamlessly with our Legal team on negotiation and execution.
• Leverage Technical Expertise: Utilise your existing, deep understanding of Marqeta’s technical capabilities, unique features and customer benefits to speak with confidence, knowledge, and credibility about the value we bring to customers and prospects.
• Sell the Partnership Vision: Lead the development of proposals and expert responses to RFIs/RFPs in collaboration with internal subject matter experts (SMEs), articulating what makes Marqeta’s platform and service offering exceptional and differentiated.

Who You Are

• Minimum of 10+ years of sales experience, ideally within payments, Fintech, or complex B2B technology.
• Mandatory Payments Expertise: A critical, demonstrable understanding of the payments ecosystem is essential for success in this role. We require candidates to possess deep payments and card experience, and no applicants without this background will be considered. Bonus points for comprehensive knowledge of the issuer-processing ecosystem.
• Comfort with the unknown. We’re building a world-class platform but must manage the expectations of both internal and external stakeholders. Our product roadmap is also constantly changing to reflect evolving strategy and the competing needs of our customers.
• Proven familiarity and ease with the fintech ecosystem, B2B technology applications, and how technology platforms serve customer businesses. You will need to understand the basics of how SaaS and platform technology companies work, and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.
• Financial Acumen. The payments business and calibre of customer relationships necessitate complex deal structures. We’re looking for an individual who is comfortable and capable of evaluating and modelling customer proposals and resulting contract financial models.
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and entrepreneurs.
• Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Strong problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Great To Have But Not Required

• Strong experience selling in the issuer-processing space.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…