London or UK Remote | 💰£70,000 - £90,000 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨

⭐Our Design team

We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

Applying to this role, you’ll be in a standard hiring process for a Senior Product Designer, and we’ll find the perfect team for you along the way. 

🔑You’ll play a key role by…

As a Senior Product Designer at Monzo, you’ll shape the future of banking by crafting seamless, customer-centric experiences. You’ll partner with research, product, and engineering to define problems, explore solutions, and deliver high-impact work that moves the needle, not just for your squad, but for millions of Monzo users.

You’ll balance vision with execution, ensuring every pixel and interaction aligns with our design principles while pushing boundaries where it matters. From refining complex flows to contributing to our design system, your work will set the bar for quality and coherence across our product.

🤩 We’d love to hear from you if…

• You deeply understand customer problems and translate insights into intuitive, scalable designs - whether through research, data, or collaboration.
• You navigate ambiguity with confidence, defining the right process for the problem and adapting as needed.
• You think in systems, crafting end-to-end experiences that feel cohesive
• You have expertise in native app design (iOS/Android), balancing platform conventions with Monzo’s design system to create fast, fluid, and delightful experiences.
• You elevate design quality through precise UI, strong UX writing, and a keen eye for accessibility and delight.
• You build strong partnerships, working closely with engineers, researchers, and PMs to ship exceptional work
• You champion progress, whether through mentoring, improving team processes, or tackling tough challenges head-on.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌What’s in it for you

💰£70,000 - £90,000 + Incentive Awards tied to your performance

✈️ We’ll help you relocate to the UK. 

✅ We can sponsor your visa. 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

20-minute call with our Recruiter, Tom

1-hour craft interview where you’ll present a single case study to 2 members of our Design team.

2 x 45-minute interviews covering Teamwork and Impact. 

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-TR1

#LI-Remote

📍London (Hybrid) or UK Remote | 💰£75,000 - £95,000 + Incentive Awards tied to your performance + Benefits ✨

⭐Our Design Team

We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone.

We’re seeking an experienced and versatile Lead Brand Designer with a strong portfolio in branding, art direction and creative ideation.

In this role, you’ll shape Monzo’s visual identity, deliver high-quality design solutions aligned with strategic goals, and drive innovative ideas as a conceptual thinker. Your designs will combine creativity and vision, ensuring they’re both compelling and rooted in strong concepts.

As part of our dynamic internal creative studio, you’ll collaborate with designers and writers, exchanging feedback and raising design standards. Working closely with the Creative Director, you’ll ensure consistency and evolve the Monzo brand by partnering with product designers, marketing teams, and external agencies.

Key projects include refining brand guidelines, developing motion storyboards, creating campaign assets, collaborating on web designs and product designs, and elevating internal design projects.

🔑You’ll play a key role by...

• Creative Leadership: Leading and overseeing end-to-end projects, from ideation to execution, working collaboratively with cross-functional teams, including marketing, product design, and engineers. You will need management skills to manage a small team of designers, by guiding and supporting them with our internal levelling frameworks.
• Mentoring and providing guidance to designers, fostering a collaborative and productive team environment. Run design critiques and help others navigate projects with cohesive and thoughtful feedback. 
• Brand Guardian: Guide external agency partners on all things design and creative concepts.
• Brand Design: Develop, evolve and maintain brand identities, ensuring consistency across all touchpoints.
• Hands-on Design: Figma FIRST. Roll up your sleeves and contribute directly to the design work, whether it’s crafting a standout campaign, refining our typography, or animating assets.
• Typography: Utilise expert knowledge of typography to create visually appealing and readable designs.
• Collaboration and Communication: Work closely with cross-functional teams, including marketing, product development, and project management, to deliver cohesive design solutions.
• Creatively concept art direction and motion for in-app experiences with product teams.

🤩 We’d love to hear from you if…

• You have a proven track record in design roles, with a strong portfolio demonstrating branding, art direction, product design, advertising campaigns and typography.
• You have experience in managing designers and leading design projects. 
• You demonstrate proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, After Effects), Figma is a must. Motion skills, 3D programs, AI tooling, are a plus.
• You have excellent communication skills and the ability to articulate design concepts to both internal teams and senior management.
• You can manage multiple projects simultaneously and meet tight deadlines.
• You have experience in fast-paced tech startups or creative agencies working on global brands.
• You have experience in additional areas like web design, print design, storyboarding, art direction, film, and illustration.
• You’re obsessed with strategically designing within a brand, and have strong skills with evolving within a brand guideline. 

🙌What’s in it for you

💰£75,000-£95,000 + Incentive Awards tied to your performance

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more!

🌈 The application journey has 3 key steps

30-minute call with our Recruiter, Tom
1-hour craft interview where you’ll present a single case study to 2 members of our Brand Design team
1-hour interview covering values & ways of working

To help us understand your skills and experience, we kindly ask that you include both your CV and a portfolio showcasing your work. 

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-TR1

#LI-Remote

📍London (Hybrid) / UK Remote | 💰 £90,000 - £110,000 + Incentive Awards tied to your performance + Benefits ✨

⭐Our Design team

We’re a team of 90+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

Applying to this role, you’ll be in a standard hiring process for a Lead Product Designer, and we’ll find the perfect team for you along the way. 

🔑You’ll play a key role by...

• Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
• Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
• Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
• Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
• Positively influencing our design system, tooling, and processes to improve how we create design at scale.
• Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
• Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.

🤩 We’d love to hear from you if…

• You have a proven track record of delivering impactful, customer-centric native-app designs that solve complex problems and drive commercial outcomes.
• You’re skilled at leading research, defining product visions, and aligning teams around a shared strategy.
• You excel at creating modular, scalable solutions and have a strong grasp of how to use design artefacts to communicate insights effectively.
• You’re a natural collaborator who can navigate multi-squad projects, align leadership, and drive clarity in ambiguous situations.
• You’re passionate about improving design systems, processes, and ways of working to help teams deliver better outcomes at scale.
• You’re a role model who actively contributes to the growth of the Design team through hiring, mentoring, and fostering a positive culture.
• You’re excited about Monzo’s mission to make money work for everyone and are ready to make a significant impact on our customers and business.

🙌What’s in it for you

💰 £90,000 - £110,000 + Incentive Awards tied to your performance 

✈️ We’ll help you relocate to the UK.

✅ We can sponsor your visa.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more!

🌈 The application journey has 3 key steps

• 30-minute call with our Recruiter, Tom
• 1-hour craft interview where you’ll present a single case study to 2 members of our Design team
• 2 x 45-minute interviews covering Teamwork and Impact
  

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-TR1

#LI-Remote

📍London or UK Remote | 💰£110,000 - £125,000 + Stock Options + Benefits | Hear from the team ✨

⭐Our Design team

We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes.

We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. 

AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely.

There’s a real opportunity to shape how help works across Monzo, end to end. 

🔑You’ll play a key role by...

• Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem.
• Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows.
• Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions.
• Designing across touchpoints; from the app, to the phone, to human support.
• Navigating tradeoffs and guiding strategic decisions in an opinionated way.
• Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work. 
• Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry.
• Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship.
• Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work.
• Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo.
• Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging.

🤩 We’d love to hear from you if…

• You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design.
• You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate.
• You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics.
• You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support.
• You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals.
• You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design. 
• You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality.
• You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans.
• You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business.
• You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation.
• You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”.

🙌What’s in it for you

💰£110,000 - £125,000 + Stock Options

✈️ We’ll help you relocate to the UK.

✅ We can sponsor your visa.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more!

🌈 The application journey has 3 key steps

• 30-minute call with our Recruiter, Tom
• 1-hour craft interview where you’ll present a single case study to 2 members of our Design team. 
• 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. 

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-TR1

#LI-Remote