📍London | 💰£40,000 - £60,000 (based on experience level) + Benefits  

Fixed Term Contract until March 2027

Please note: For this particular role, we’re only able to consider candidates who are immediately available or who have a very short notice period.

👋 What we’re looking for

At Monzo we offer paid sabbatical leave to Monzonauts after 5 years of tenure. With several of our EAs taking this in 2026, we’re looking for an experienced EA to step in and provide seamless support to their leaders. This is a great opportunity to work across different parts of the Executive team.

We know that an excellent EA leads to better outcomes for our customers by enabling the performance of the Executive they support. This is why we are looking for a passionate, ambitious EA who relishes working in a fast paced environment where they have an opportunity to make a real difference. We generally work 1:2 / 1:3 depending on the workload associated with the person.

Joining a team of 16 you will collaborate with our existing EA team to keep Monzo running and to continue to raise the bar on what great support looks like.

🔑 You’ll play a key role by... 

• Managing time and priorities - You’ll manage your leaders’ time in a fast-moving, constantly changing environment by keeping their diaries sharp, prioritised, and protected so they can focus on the work that really matters. You’ll spot clashes, anticipate changes, and stay a few steps ahead.
• Running effective meetings - You’ll help your leaders run great meetings, from shaping agendas and pulling together materials to capturing decisions and making sure actions actually happen.
• Staying close to what matters - You’ll stay close to what’s going on across your leaders’ world, keeping their inbox under control, filtering the noise, and making sure the right things get seen and acted on quickly.
• Building strong relationships - You’ll build strong relationships across your leaders’ teams and the wider business, understanding priorities, staying connected, and helping keep people engaged and aligned.
• Owning logistics end to end - You’ll take ownership of the day to day logistics that keep things running, from travel and scheduling to team offsites and socials, making it all feel seamless and low effort for everyone involved.
• Working as one Executive Office - You’ll work closely with Chiefs of Staff, People Partners and other EAs as part of a collaborative Executive Office, sharing context, supporting each other, and helping things run smoothly across the Exec team.
• Getting involved beyond your role - While your main focus will be supporting your leader(s), you’ll also have the chance to get involved in wider projects and improvements across Monzo, bringing ideas, trying new things, and helping us work better.

🤩 We’d love to hear from you if…

• You have significant experience working as an Executive Assistant in a fast-paced, high performance environment. Unfortunately, his isn’t an entry level role and we’re looking for someone who is confident operating at senior level and can hit the ground running. (While not a requirement, experience in a start up or scale up is a plus.)
• You’re resilient and tenacious in your approach to getting things done, not afraid to ask questions to gather context, and comfortable working autonomously.
• You’re excited by the opportunity to be involved across a broad surface area and can context switch with ease.
• You have excellent communication skills, with a proven ability to write clearly and adapt your style to different audiences.
• You take pride in your attention to detail and consistently produce high-quality work.
• You enjoy collaborating as part of a team and working together to get things done.
• You have experience using Google Workspace and Slack (or similar tools).
• You have strong EQ, with well-developed instincts and problem-solving skills.

🌈 The application journey has 4 key steps:

• Recruiter call (30 min): Our hiring partner will reach out to you for an introductory conversation.
• Task: This will be sent to you and will be completed ahead of the final interviews.
• Full loop interviews (2 x 45 min interviews): Values & Role Specific
• ‘Chemistry’ call with Exec/VP (30 mins)

🙌 What’s in it for you

💰 £40,000 to £60,000 base salary ➕ Benefits 
📍This role is based in our London office in Shoreditch (very close to Liverpool Street Station)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

#CM-1

📍London | 💰£60,000 -  £66,000 (depending on experience) ➕ Benefits | Hear from the team ✨

⭐ Our Regulatory team

We are looking for a curious, adaptive and data-focused Senior Regulatory Reporting Analyst with a strong attention to detail to join our regulatory reporting team at Monzo. The team is responsible for understanding our prudential regulatory reporting requirements, working on projects and submissions relating to these and collaborating with teams across Monzo.

🔑 You’ll play a key role by…

• Taking ownership of the preparation, analysis and submission of regulatory reporting requirements (e.g. Capital, Liquidity)
• Ensuring compliance with the applicable regulatory interpretations
• Assisting the wider team in producing Monzo’s capital and liquidity regulatory reporting and disclosures (including Pillar 3)
• Executing and improving the controls required to ensure regulatory reporting is timely, accurate and complete
• Ensuring high data quality by performing data profiling and investigating data quality issues
• Using data visualisation tools to build dashboards and facilitate sign-off and useful insights
• Partnering with teams internally to help them make informed business decisions and providing input into new product launches
• Designing brilliant ways to automate your work and leverage technology to ensure we scale with the business

🤩We’d love to hear from you if…

• You have a good understanding of capital requirements, liquidity reports and regulatory frameworks
• You’re excited by data and have a sharp eye for detail
• You have knowledge of coding languages (SQL would be a bonus), although a willingness to learn is just fine 
• You have strong analytical skills, high attention to detail and the ability to meet tight deadlines
• You want to automate or enhance recurring processes, particularly by leveraging technology, and implement changes in collaboration with IT and regulatory change teams.

🙌What’s in it for you

💰 £60,000 - £66,000

📍 This role is based in our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps:

• Phone call with recruiter
• Initial call with hiring manager (30 mins)
• Technical interview with hiring manager and team member (45 mins)
• Monzo behavioural interview (45 min)

This process should take around 3 - 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

📍London (UK) | 💰£78,000 - £98,000 + Benefits |

We’re looking for an experienced Senior Product Marketing Manager to help scale Monzo’s Borrowing products across both the UK and new markets.

This is a high-impact, globally-facing role embedded in our Borrowing business unit - a core pillar of Monzo’s growth strategy. As we expand into new markets, you’ll play a key role in shaping how our borrowing propositions travel - defining global positioning, adapting to local market dynamics, and ensuring we launch with clarity, ambition and regulatory confidence.

Borrowing spans homeownership, core lending products such as loans and overdrafts, credit insights tools that help customers understand and improve their credit health, and credit cards such as Flex. As we scale this portfolio internationally, we’re focused on making borrowing simpler, more transparent and more accessible wherever we operate.

In this role, you’ll be the go-to product marketer for one or more of our Borrowing squads. You’ll play a key role in ensuring our propositions are compelling, differentiated and set up for success across both the UK and new geographies.

What you’ll be doing:

• Shape global propositions: Understand global markets and create propositions for new country launches - shaping strategy, adapting global positioning to local market dynamics, and ensuring we launch with clarity and ambition.
• Lead launch strategies: Own the end-to-end development and execution of go-to-market plans for new features and offerings. Collaborate with product, design, and research teams to ensure impactful launches that drive awareness, engagement, and adoption.
• Shape product strategy with market insight: Act as the voice of the market within your squad. Lead efforts in market intelligence, segmentation, and ideal customer profiling to inform decisions and ensure products are positioned for success.
• Craft compelling messaging and positioning: Develop clear and differentiated product positioning and messaging frameworks. Lead message testing and refinement to ensure our value propositions resonate with target audiences and support business objectives.
• Champion the customer voice: Deeply understand customer needs through qualitative and quantitative insights. Translate these into actionable personas, buyer journeys, and other tools to influence product development and go-to-market plans.
• Monitor market trends and competitor activity: Continuously assess the competitive landscape and customer feedback to identify opportunities, gaps, and areas for innovation
• Oversee product launches. You will be a key partner to the marketing organisation. You’ll identify the right times for products to ship and you’ll inform how we go-to-market. You’ll review work and make sure the quality bar is held high.
• Partner with compliance: Work with legal and compliance teams to ensure all messaging and product marketing align with FCA and regulatory requirements.

You should apply if:

• You’re an experienced product marketer - work with borrowing products and global experience is a bonus!
• You’ve launched new products into market
• You’re happy with a combination of getting your hands dirty and taking ownership of your area
• You’re comfortable operating in ambiguity and building for multi-market growth
• You're excited to work at a fast-paced, award-winning, quickly growing company
• You take a customer first approach to everything you do
• You are happy working in a regulated environment in a company that thrives on transparency and collaboration
• You’re comfortable with numbers and metrics and can make difficult decisions in complex situations with the data to back you up
• You understand how consumer facing products are built and are comfortable working with a technical team
• You’re able to quickly build trust and manage disagreement
• You’re excited by the ambition of what we’re doing at Monzo and working with our passionate audiences
• You’re a fast learner, humble and curious, and enjoy developing yourself and others

The Interview Process:

Our interview process involves four main stages: 

1. Recruiter Call via Phone Call (30 mins)
2. Initial Call via Google Meet (30 mins)
3. Case Study Review Call via Google Meet (45 mins)
4. x2 final interviews via Google Meet (x2 45-60mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

What’s in it for you:

💰Salary is £78,000 - £98,000 + incentive awards tied to your performance

📍This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working

⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1

📍London | 💰 £84,200 - £99,000 + incentive awards tied to your performance + Benefits 

⭐ Our Finance team

Our Finance team is growing and we are looking for a Senior Finance Business Partner to join the Commercial finance team. You will work in a team that manages the P&L and Balance Sheet to deliver the financial plan, helps the business to make strategic financial decisions, challenges to improve performance, and owns the end-to-end financials and financial controls for your business area. The role covers all aspects of financial performance and planning. 

The right candidate will enjoy supporting and challenging the business across new initiatives, love to build business cases, present and debate investment choices and be comfortable with both digging into data to deliver insights and thinking about broader strategic choices.

🔑You’ll play a key role by…

• Being the single point of contact between the business and finance - you will have an opportunity to work senior leaders in driving commercial projects, analysing performance of existing products and participating in day to day support of the business.
• Diving deep into the data - looking for trends, opportunities and stories that can be used in improving our profitability and growth. You will be thinking how to deepen engagement in products, improve our customer strategy or pricing, through scenario analysis and analytical insights. 
• Analysing and scoping new markets and new products - designing commercials for business cases and negotiating with partners. 
• Presenting your ideas and working across a number of stakeholders including engineering, legal, risk management, product, strategy or marketing.
• Designing and building new processes for effective decision making as Monzo continues to scale up.
• Being a strong finance professional, plugged into our day to day finance activities - including forecasting, results analysis or working through product changes proposals.
• Supporting the build of a highly competent and motivated team of financial analysts with clear objectives for ongoing development to partner with existing and new businesses

🤩 We’d love to hear from you if you..

• Have demonstrable experience in financial business partnering with senior business leaders- driving commercial, revenue generating projects, evaluating business cases and influencing decisions.
• Are comfortable navigating highly complex fields of financial services, with the ability to break down problems into manageable chunks and working through them. 
• Hold strong financial modelling (advanced Excel/Google Sheets) experience, preferably you are also comfortable pulling your own data using SQL/Python.
• Have great analytical & problem solving skills, with the ability to identify trends, issues and recommend actions.
• Hold good interpersonal & influencing skills, ability to engage across various internal functions to develop, get buy-in and deliver outcomes across teams
• Have the ability to confidently present data in a meaningful and effective way; understanding the needs of the end users and tailoring presentations to their requirements
• Have experience building strong, trusted relationships with stakeholders at all levels
• Have experience building business cases, presenting and debating investment choices
• Demonstrate ability to be hands-on and enjoy supporting colleagues, projects or tasks both big or small
• Have strong attention to detail and organisational skills, able to support with developing new processes and streamlining existing processes to create efficiencies

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £84,200 - £99,000 + incentive awards tied to your performance

📍This role is based in our London office, with a hybrid working environment. We're open to distributed working within the UK, with the expectation of at least once a week in our London office.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 5 key steps:

- Phone call with recruiter (30mins)
- Video call with finance team member (30 mins)
- Video call with hiring manager (45 min)
- Video call with stakeholder (30 mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-NZ1

📍Barcelona, Spain | 💰 Base salary for this role is depending on experience + benefits | Hybrid model: 3 days a week in the office

⭐Our Business Banking  team

Business Banking is on a mission to make money work for small businesses around the world. Since launching in 2020, Monzo has grown to be the bank of choice for over 800,000 UK businesses - voted by our customers as Britain’s recommended business account for overall service quality.

This is an exciting role for a product manager who loves getting close to customers, understanding local market nuance, and using that insight to improve product-market fit. You’ll focus on helping Monzo succeed in our European markets by working cross-functionally with user research, data science, and marketing to identify the biggest customer and business opportunities, and working with teams across Monzo to solve them.  

You’ll sit at the intersection of expansion, growth and new feature development. That means deeply understanding customer needs in specific markets, spotting where our proposition needs to be adapted, and driving the changes that will have the biggest impact on customer outcomes and business performance.

🔑You’ll play a key role by…

Helping Monzo find stronger product-market fit in our European markets. You’ll balance growth, expansion, and feature iteration to tailor our proposition across specific European markets.

That means you’ll:

• Build a deep understanding of customer needs, behaviours and pain points in specific European markets
• Develop a strong view of local market context, including customer expectations, competitive dynamics and product nuances
• Work closely with data and user research to identify the biggest opportunities and challenges in each market
• Partner with engineering, design, research, data, and marketing to shape and deliver localisations, product improvements and market-specific changes
• Collaborate with teams building globally-used products to make sure our proposition works for local customers too
• Define clear problems to solve, prioritise effectively, and focus on the opportunities with the highest potential impact
• Run experiments, test quickly, and use evidence to iterate on solutions
• Track performance against goals and use data to understand what is and isn’t working

🤩 We’d love to hear from you if…

• You’ve shipped high-quality digital products in a fast-moving environment. Even better if you have experience in growth, expansion, or new market focussed product roles
• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done
• You’re highly customer-focused and know how to turn insight into practical product changes
• You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You’re comfortable using both data and research to identify opportunities and make decisions
• You enjoy working across discovery and delivery, from understanding problems to testing solutions in market
• You’re able to work autonomously and make progress in ambiguous spaces
• You get people inspired by the product vision and you share the right context with the right people at the right time.
• You’re excited by experimentation, and have strong instincts for how to learn quickly
• You work well with a wide range of partners and disciplines to get things done
• You can balance local market needs with the realities of working within a broader global product organisation
• You care about delivering meaningful customer and business outcomes, not just shipping feature
• You’re excited by what we’re doing at Monzo

🌈 The application journey has 3 key steps

1. Recruiter Call (30 minutes)
2. Initial Call (45 minutes) with the hiring manager 
3. Final Loop (2 hours 45) consisting of x3 interviews consisting of a Project Walkthrough, Case Study and Leadership inverview.

Our average process takes around 5-6 weeks but we will always work around your availability.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.

🙌What’s in it for you

💰Base salary range for this role is depending on experience + benefits 

📍Barcelona, Spain

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of €1,200 a year for books, training courses and conferences

#LI-RP1

📍Barcelona or London  | 💰 Open to experience ➕  Benefits | Product at Monzo 

🔑You’ll play a key role by…

Leading one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo. You’ll help build the platform, capabilities and app structure needed to optimise a customer’s in-app experience and engagement.

As a member of Monzo’s product team, you’ll be responsible for defining the strategy and setting a high bar for impact and execution, requiring complex stakeholder alignment and coordination across multiple cross-functional teams. 

🤩 We’d love to hear from you if…

• Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. 
• Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time.
• Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver.
• Deliver impact: define, deliver and measure the impact of the customer-focused personalisation and discovery experiences you create.
  
  

📝 You should apply if…

• You are a seasoned product manager, and have shipped world-class products at a fast growing company.
• You have launched a consumer product within an EU market
• You're data-driven, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact.
• You can systematically break down and solve complex problems.
• You have good judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”. 
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re intellectually honest about your work's performance, continually striving for improvement. 
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.

🙌What’s in it for you

💰Base salary range for this role is dependent on experience + benefits 

📍Barcelona, Spain or London (UK)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

🌈 The application journey has 4 key steps

• Recruiter Call 
• Initial Call with Hiring Manager 
• Final Loop, consisting of x3 interviews to assess Project Walkthrough, Case Study and Leadership.
• Follow up with hiring manager

Our average process takes around 5-6 weeks but we will always work around your availability.

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.

#LI-RP1

📍London | 💰£70,000 - £90,000 + Benefits | 12 Month Fixed-Term Contract  ✨

Our Core Banking team⭐

This role spans our Core Accounts operations and you’ll ensure our current, joint, and U16 accounts are supported by robust operations. You’ll sit at the centre of multiple teams — Product, Engineering, Partnerships, Customer Operations, and Risk — and help shape how we engage millions of customers with everyday value.

You’ll be responsible for identifying and project managing strategic, cross-collective initiatives that improve customer experience and operational effectiveness at scale. From launching new products and features to refining existing journeys, you’ll act as the voice of the customer within product squads, ensuring we build with both experience and operational readiness in mind.

You’ll use data and customer insights to spot opportunities, prioritise the highest-impact work, and drive measurable improvements. Alongside this, you’ll bring structure to complex problems, align stakeholders across different teams, and ensure we deliver changes smoothly, compliantly, and with clear outcomes for our customers.

🔑 You’ll play a key role by...

• Identifying areas to improve customer experience through monitoring operational data and customer feedback 
• Supporting launch of new products and features through being the voice of the customer for product squads and owning ops readiness and reporting 
• Influencing Product Squad goals on high priority Core topics and unlocking strategic Core projects to achieve a better experience for our customers
• Running regular Customer Experience and Core Ops Health meetings, gathering inputs and sharing insights each month 
• Partnering with Risk & Compliance to implement regulatory frameworks like Consumer Duty for our current account, joint account and U16 products

🤩 We’d love to hear from you if…

• You’re an excellent project manager who can juggle multiple priorities and stakeholders from a range of seniority levels and Collectives
• You’re comfortable with numbers, for example estimating ‘size of prize’ to support prioritisation and decision making 
• You’re data-informed and confident using Looker and Google Sheets (or equivalent) to evaluate trends and spot opportunities
• You’re detail-oriented and can make complex operations run smoothly and compliantly
• You bring structure and clarity to ambiguity and have a track record of making things better at scale
• You’re a strong communicator and cross-functional collaborator

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £70,000 - £90,000

📍This role is based in our London office

ℹ️ Please note this will be a 12 month fixed term contract

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• 30 min recruiter call
• 30 min call with the hiring manager
• 2 hours of technical and behavioural interviews

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-OS1

London/UK Remote | 💰£53,000 - £70,000 + Benefits  ✨

As our first Product Operations Manager for Acquiring, you will own the "0 to 1" operational build-out. You will be responsible for ensuring that when a merchant accepts a card payment, the money moves accurately, unhappy paths like chargebacks are managed smoothly, and support is world-class.

Our Product Ops team ⭐

Product Ops at Monzo sits at the intersection of product, tech and operations. Product Ops managers are responsible for ensuring that the products we build can be serviced sustainably and to the high quality that Monzo customers expect.

Product Ops is a relatively new team at Monzo, so while your day to day will be spent with the acquiring team, you will also be partly responsible for shaping the future of product operations at Monzo, and how it can become a key part of our delivery functions.

🔑 You’ll play a key role by supporting…

• Hardware, chargeback, and regulation insight: You’ll act as a source of knowledge within the product team on key topics that are new in acquiring - hardware support, chargeback handling and reconciliation as well as regulation and schemes rules
• Operational Delivery: You’ll ensure accurate, efficient, compliant, and delightful design (from scratch!) and delivery of key operational elements. You’ll define how we handle problems like chargebacks, reconciliation issues, hardware support, aiming for maximum automation while protecting Monzo and our merchants. 
• Performance management: You’ll also be responsible for ensuring we meet SLAs, KPIs and are making improvements where necessary across areas.
• Best Practices: You’ll champion best practices within the team and customer operations for all internal operations, both supplier-facing, customer-facing, and internal to Monzo.
• Product Development: You’ll share customer feedback, pain points and ideas with the Product Team, and help them shape our product and ensure we build the right technical solution for our teams and customers.
• Customer Service Collaboration: You’ll collaborate hand-in-hand with our customer operations team to ensure we build the appropriate processes, communicate efficiently, compliantly, and empathetically with our customers.
• Fincrime & Fraud collaboration: You’ll partner with FinCrime and Fraud to strike the balance between frictionless and safe for us and our merchants in our product, and how we tackle alerts and prevent new risk vectors. 

🤩 We’d love to hear from you if…

• You have significant experience in operations for an acquirer or card acceptance provider. 
• You understand the lifecycle of a card transaction from the merchant's perspective (Auth, Capture, Settlement, Refund, Chargeback) and are comfortable unpicking a reconciliation issue
• You are experienced tackling the complexity of physical card machines: from shipping and activation to security, troubleshooting, and returns
• You know scheme rules, PCI-DSS, chargeback processes, fraud risks for acquiring inside and out
• You’re excited by building and scaling operations from scratch to serve millions of small businesses.
• You love solving problems, take a structured approach to them, and are a systems thinker. You don’t just fix a problem once, but find the fix that makes it disappear.
• You’re analytical in developing scalable operational strategies and well-versed at leveraging data to inform your thinking.
• You enjoy 'getting things done' at pace and achieving tangible outcomes and thrive in ambiguity.
• You pride yourself on strong attention to detail.
• You work collaboratively with people at all levels and across functions and cultures.

🙌 What’s in it for you

💰 £53,000 - £70,000➕ Benefits

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Short call with  Monzo Recruiter
• Video-call with the Hiring Manager
• Full Loop: 2 x GoogleMeet interviews (45 - 60 minutes each)

This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

⏳We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

🚩 Please note: We are not able to offer visa sponsorship for this role. Only applicants with Right to Work in the UK will be considered.

#LI-REMOTE

#CM-1

📍 London / UK | Salary dependent on experience + Stock Options + Benefits 

Flex is one of Monzo’s fastest-growing and most commercially significant products. Four years ago, we reinvented the credit card experience—building something simpler, more transparent, and genuinely useful. Today, over a million customers use Flex.

We’re looking for a Product Director to lead Flex into its next phase of growth.

This is a high-impact, deeply commercial role at the intersection of product and credit. You’ll define how we scale borrowing responsibly, expand into new segments, and continue building products customers genuinely love.

You’ll work closely with Engineering, Credit, Data, Design, and senior leadership to identify new opportunities, optimise performance across complex segments, and deliver at pace.

What you’ll be working on…

Set the strategy for Flex

• Set direction for one of Monzo’s most important revenue-driving products
• Identify and unlock new commercial opportunities across customer segments
• Navigate complex trade-offs between growth, risk, and customer outcomes

Drive commercial performance

• Work closely with Credit teams to shape propositions across multiple risk segments and cohorts
• Interrogate performance deeply — from unit economics to long-term profitability curves
• Identify and drive new commercial opportunities

Champion the customer

• Ensure Flex remains rooted in strong customer outcomes, not just revenue
• Push for simple, transparent, and delightful experiences
• Advocate for customer experience alongside commercial outcomes

Build and lead a high-performing team

• Manage and develop a team of Product Managers
• Deliver multiple high-impact initiatives through your direct reports
• Raise the bar on product thinking and foster a culture of high standard and high velocity

🌟 What We’re Looking For

Commercial Thinking 

• Strong commercial instinct — you think in terms of trade-offs, economics, and outcomes
• Comfortable operating in complex environments (e.g. multiple segments and cohorts with different commercials)
• Able to engage deeply with Credit and Data partners
• Experience in lending, credit cards, or adjacent borrowing products 

Consumer Focus

• You start with the customer never lose track of their needs
• You’re willing to challenge revenue-driven decisions when they conflict with good customer outcomes
• You have strong product taste and care deeply about experience quality

Execution & Leadership 

• Proven ability to deliver in fast-paced environments with multiple workstreams
• Comfortable going deep in the detail while leading through others
• Strong cross-functional leadership across technical, credit, and governance stakeholders

What’s in it for you:

💰Base salary dependent upon experience + Stock Options + Benefits

✈️ We can help you relocate to the UK  

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

#LI-AC1

📍London, UK | 💰 Base salary for this role is depending on experience + Stock Options | Hybrid working model 

Define and deliver the future of how UK businesses manage their money. This is a rare opportunity to shape one of Monzo’s most strategically important product areas, leading teams to build innovative, differentiated experiences that no other bank offers.

You’ll set the long-term vision, craft a customer-obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong analytical depth, thrives in ambiguity, and can inspire multiple teams to deliver world-class outcomes.

If you’re excited by the idea of redefining business banking for millions of customers—and building high-performing teams along the way—this role puts you at the heart of Monzo’s next chapter.

What you’ll be working on:

As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas. You’ll craft an ambitious roadmap rooted in deep customer insight, emerging market dynamics, and commercial impact—setting a vision that differentiates Monzo in the business banking space.

This role is a rare blend of strategic thinking, world-class product taste, analytical depth, and an ability to consistently ship great work. You will cultivate a high-performance, ownership-driven culture across multiple product teams, guiding them to innovate, execute, and scale products that meaningfully improve the financial lives of our business customers.

What you'll do:

Product Strategy & Vision

• Set a bold, customer-centric, commercially grounded product strategy for Business Banking.
• Develop and articulate a compelling long-term product vision that positions Monzo as the leader in differentiated business financial experiences.
• Combine customer insights, market trends, and commercial priorities into a roadmap that delivers measurable business impact.

Innovation & Differentiation

• Foster a culture of innovation that challenges conventions and inspires teams to build category-defining experiences.
• Identify and pursue opportunities to meaningfully differentiate Monzo’s business banking offerings.
• Drive teams to create unique, delightful products based on exceptional product taste.

Analytical & Strategic Depth

• Spar with data scientists and use data to understand “the why” behind customer behaviour, product performance, and opportunities.
• Help teams deepen their analytical thinking, improving decision-making quality across the org.

Execution & High-Performance Culture

• Build an execution engine that consistently delivers against ambitious goals.
• Create extreme clarity on priorities, establish strong processes, remove blockers, and maintain team momentum.
• Instil a culture of ownership, speed, and high performance.

Leadership & Organisational Impact

• Be a self-starter with a strong bias for action—willing to lead from the front when needed and empower from behind when that’s best.
• Take full ownership of the Business Banking product area, operating with autonomy and accountability.
• Identify organisational inefficiencies and design structures that enable teams to thrive.
• Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating the next generation of Monzo product leaders.

You should apply if:

• You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to:
• build highly engaging (daily/weekly) experiences for millions of customers
• deliver company trajectory-changing impact
• (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies
• You're data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact.
• You can systematically break down and solve complex problems.
• You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”. 
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re intellectually honest about your work's performance, continually striving for improvement. 
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
• You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines.
• You can get hands-on when necessary, to fill gaps - in people or experience - and set a practical example for what great looks like.

What’s in it for you:

💰Base salary dependent upon experience + Stock Options + Benefits

✈️ We can help you relocate to the UK  

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

📍London or UK Remote | 💰 £110,000 - £125,000 + Stock Options + Benefits | Hear from the team ✨

⭐Our Design team

We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

Business Banking is on a mission to make money work for all small businesses around the world. Since launching in 2020, Monzo Business has grown to be the bank of choice for over 800,000 UK businesses, voted by our customers as Britain’s recommended business account for overall service quality.

This is an exciting role for someone who loves getting close to complex problem spaces, shaping end-to-end experiences, and raising the bar for design craft. You’ll work across multiple squads within Business Banking, partnering closely with product, engineering, research and data to identify the biggest opportunities and bring them to life.

This is a player-coach role, where you’ll be hands-on in the work while also managing and developing a small number of designers. You’ll balance design strategy and delivery with people leadership, helping others grow while setting a high standard for quality and impact.

🔑You’ll play a key role by...

• Setting the long-term design vision and leading large, end-to-end design projects in ambiguous problem spaces within Business Banking.
• Delivering high-impact design work while managing and developing a small number of designers. 
• Navigating tradeoffs and guiding strategic decisions in an opinionated way.
• Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry.
• Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship.
• Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work.
• Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo.
• Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging.

🤩 We’d love to hear from you if…

• You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design.
• You have experience managing designers, and are excited to grow others while remaining hands-on in your craft. 
• You’re a strategic thinker who can shape product direction within a multi-squad domain and translate organisational goals into clear, actionable plans.
• You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals.
• You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design.
• You’re curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology.
• You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality.
• You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business.
• You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation.
• You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”.

🙌What’s in it for you

💰£110,000 - £125,000 + Stock Options

✈️ We’ll help you relocate to the UK.

✅ We can sponsor your visa.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more!

🌈 The application journey has 3 key steps

• 30-minute call with our Recruiter, Tom
• 1-hour craft interview where you’ll present a single case study to 2 members of our Design team
• 2 x 45-minute interviews covering Strategy & Impact and Leadership & Values

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-TR1

#LI-Remote

📍London | 💰 £74,000 - £85,000 + incentive awards tied to your performance + Benefits 

⭐ Our Tax team

As an International Tax & Transfer Pricing Manager within the Group Tax squad, you will support the Senior Manager in leading international expansions and owning critical aspects of direct tax compliance and reporting. This role is designed for a qualified accountant or tax advisor who is energetic and enjoys a hands-on, relatively autonomous environment.

🔑 You’ll play a key role by providing…

• Pillar 2 Support: Provide technical and operational support for the assessment and implementation of the OECD Pillar Two (Global Minimum Tax) framework across the group.
• European Expansion: Own the tax responsibility for corporate tax and transfer pricing compliance specifically related to Monzo’s expansion into Europe.
• Transfer Pricing Documentation: Assist with the preparation and maintenance of Local Files and Master Files to ensure global documentation standards are met.
• International Compliance: Manage and execute aspects of direct tax compliance and reporting while helping to design and implement Global Transfer Pricing policies.
• Advisory & Interaction: Act as a point of contact for internal teams, assisting various business units with local tax advice on various international fronts.
• General Tax Work: Manage a portfolio of corporate tax and transfer pricing work-streams as required to support group-led tasks and evolving business needs.

🤩 We’d love to hear from you if you have..

• A Professional Qualification: Qualified accountant and/or tax advisor.
• Experience: Proven experience in international tax and transfer pricing, ideally with exposure to working in-house.
• Attributes: Energetic, hands-on capability, and comfortable working relatively autonomously.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 £74,000 - £85,000 + incentive awards tied to your performance

📍This role is based in our London office, with a hybrid working environment. We're open to distributed working within the UK, with the expectation of at least once a week in our London office.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps:

- Phone call with recruiter (30mins)
- Video call with hiring manager (30 mins)
- Video interview: technical assessment & case study (60 min)
- Behavioural interview (45 mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-NZ1

📍London | 💰£80,000 - £90,000 + incentive awards tied to your performance + Benefits 

⭐ Our Treasury team

We are seeking a high-impact, technically-minded Treasury FX Manager (UK) to lead the evolution of Monzo’s global FX strategy. This is not a traditional “click-and-trade” role; you will be the architectural bridge between Treasury, Data, Product and Engineering squads, building a highly scalable, automated execution environment.

You will oversee  Treasury FX risk management and hedging strategies - including the in-housing of FX risks to unlock new revenue streams. As we scale, you will design a global multi-entity FX framework and drive efficient internal risk aggregation. Additionally, you will support the broader Treasury Markets squad with core structural hedging and liquidity investment management.

🔑 You’ll play a key role by…

• Designing and implementing an automated execution environment to optimise netting and minimise hedging costs
• Developing and maintaining relationships with external liquidity providers  to drive efficient pricing and optimal liquidity
• Architecting data-driven FX hedging strategies in partnership with Data, Product and Engineering to unlock new revenue streams
• Taking ownership of the FX execution framework, proposing enhancements to policies, controls and systems
• Expanding Monzo’s global currency footprint, leading Treasury readiness for new markets and ensuring robust risk controls within a global multi-entity FX framework
• Optimising capital efficiency by managing FX exposure against internal limit while supporting FX product growth
• Partnering directly with Product squad on new FX product launches, and collaborating with Engineering and Data squads to enhance core internal FX capabilities
• Collaborating with stakeholders across finance, second & third line defence to ensure safe and scalable growth

🤩 We’d love to hear from you if you have…

• Demonstrable experience in a high paced, high-flow FX environment (whether at a bank, asset manager, broker or payment company), covering a broad range of currencies
• Proven proficiency in executing and managing live exposure across spot, forwards, swaps, and NDFs
• A future-focused mindset, with a strong interest in (or direct experience with) how blockchain and distributed ledger technology (DLT) are transforming traditional FX settlement and processes
• Analytical rigour and forward thinking approach, including familiarity with large data analysis and proficiency in a coding language such as Python or SQL 
• Strategic communication skills, with a demonstrated ability to translate technical Treasury topics for Product and Engineering stakeholders
• A proactive and forward-thinking approach to problem-solving within a rapidly scaling, multi-entity environment
• An open and collaborative communication style, thriving in a cross-functional squad model
• A relevant professional qualification (CFA is preferred)

🙌 What’s in it for you

💰 £80,000 - £90,000 + incentive awards tied to your performance

📍This role is based in our London office, with a minimum of working 2 days per week from the office. 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

• Call with Recruiter (30 mins)
• Video call with hiring manager (30 mins)
• Technical video interview with hiring manager and treasury stakeholder (60 min)
• Behavioural interview with finance stakeholders (45 min)

This process should take around 3 - 4 weeks, your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.