WHO WE ARE

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.

ABOUT THE ROLE

Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.

A DAY IN THE LIFE

• Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and represent the brand with professionalism and enthusiasm at all times.
• Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
• Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
• Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
• Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
• Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
• Support and help execute in-store events in alignment with brand expectations and presentation standards.
• Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
• Follow all company policies and procedures, including operational and safety guidelines.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.

WHAT YOU’LL NEED

• Prior retail or customer service experience preferred, but not required.
• Strong communication, interpersonal, and problem-solving skills.
• A team player with a positive attitude and a passion for helping others.
• Flexibility to work varied hours including evenings, weekends, and holidays as needed.
• Dependable and punctual, with the ability to follow direction and take initiative.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

Why Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

WHO WE ARE

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.

ABOUT THE ROLE

Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Keyholder to support our retail team and serve as a leader on the sales floor. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. This role includes key-holding duties, store leadership support, and direct customer interaction.

A DAY IN THE LIFE

• Act as a store leader in the absence of store management by opening/closing the store, ensuring daily operations run smoothly, and assisting in assigning tasks to team members.
• Deliver an exceptional customer experience by engaging clients in a warm, genuine, and knowledgeable manner, effectively guiding them through the shopping experience.
• Provide in-depth product knowledge, drive sales, and handle all transactions including purchases, returns, and exchanges with accuracy and professionalism.
• Maintain brand presentation and operational and visual excellence through effective merchandising, replenishment, and organization of sales floor and stockroom.
• Assist in training and supporting new team members to uphold Mizzen+Main standards of service, appearance, and operational procedures.
• Communicate and promote current events, product launches, and store promotions to drive traffic and increase sales.
• Ensure in-store events are executed in alignment with brand standards and deliver a premium customer experience.
• Take ownership of store upkeep, including cleaning, restocking supplies, and ensuring fitting rooms and displays remain neat and functional.
• Understand and enforce all company policies and procedures to ensure store compliance and safety.
• Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.

WHAT YOU’LL NEED

• Prior retail or customer-facing experience, preferably in a keyholder or supervisory role.
• Strong communication and leadership skills with a customer-first mindset.
• Tech-savvy with proficiency in using point-of-sale systems, tablets, and other retail technology.
• Availability to work flexible hours including evenings, weekends, and holidays as needed.
• Dependable and punctual, with the ability to follow direction and take initiative.

While this job posting emphasizes the key responsibilities and requirements. There may be additional duties, responsibilities and qualifications for this job.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

WHO WE ARE

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.

 ABOUT THE ROLE

Mizzen+Main is seeking an experienced, driven, and fashion-forward Store Manager to lead our retail team. As a Store Manager, you will be responsible for creating exceptional customer experience, developing a high-performing sales team, and ensuring smooth, efficient day-to-day operations of the store. This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and is committed to growing the Mizzen+Main brand at the local level.

A DAY IN THE LIFE

• Represent Mizzen+Main with professionalism, product expertise, and personal presentation.
• Deliver and model best-in-class, personalized customer service to drive sales and build lasting customer relationships.
• Maintain a welcoming, organized, and brand-aligned store environment.
• Cultivate a positive, accountable, and collaborative team culture.
• Recruit, onboard, and train sales associates and keyholders to perform at a high level.
• Provide regular coaching, feedback, and team alignment through meetings and development sessions.
• Oversee daily store operations, including inventory control, merchandising, and adherence to procedures.
• Execute floor sets and visual displays that meet brand standards.
• Maintain a clean, efficient stockroom for seamless product flow and replenishment.
• Build weekly schedules based on traffic trends and business needs to ensure optimal floor coverage.
• Review and submit accurate time sheets and payroll in compliance with company policies.
• Set and manage sales goals through coaching and strategic planning.
• Monitor and report on key performance metrics to the District Manager.
• Manage expenses, operational costs, and inventory levels to meet financial targets.
• Plan and execute engaging in-store events in partnership with the corporate marketing team.
• Ensure team awareness and accurate communication of all promotions and offers.
• Act as the lead escalation point for customer concerns, ensuring timely, respectful resolutions.
• Build strong customer relationships to drive loyalty and repeat business.
• Ensure all team members uphold Mizzen+Main’s operational policies and service expectations.
• Promote company values in every customer and team interaction.

WHAT YOU’LL NEED

• Previous retail management experience required (minimum 2+ years preferred).
• Strong leadership, interpersonal, and team-building skills.
• Excellent verbal and written communication skills.
• Proficient in using POS systems, tablets, and retail management software.
• Flexibility to work weekends, holidays, and peak business periods.
• Available to work 5 days per week, including at least one weekend day.
• Must be able to respond to store emergencies or fill in for absent team members when needed, even if outside of scheduled shifts.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

Why Work for Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.