About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Mishimoto's corporate headquarters is located in an 67,610 sq. ft. office, warehousing facility and state of the art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry. With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and Yangzhou City, China. We have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• We make way for play – Attend wine and cheese gatherings and hit up our favorite events, from drift to autocross to classic car shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy-snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking. 
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies – Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance. 
• We score – bonus program is tied to overall company performance goals.
• Dog Days! Bring your dog to work every day!

HR Operations Coordinator

Job Summary:

The HR Operations Coordinator will support HR and general office operations and keep our office running like clockwork. You’ll keep our employee records organized, make sure payroll is processed accurately and on time, and create a warm and welcoming environment for our employees and guests. This role requires full time in office presence.

What You’ll Do:

• Maintain employee records, create documentation and process changes related to hiring, promotions, compensation changes, benefit elections and terminations.
• Assist with the recruiting process including posting jobs, scheduling interviews and coordinating onboarding tasks.
• Process bi-weekly and off cycle pay runs.
• Reconcile monthly benefit invoices.
• Post news and other content to the company intranet.
• Send employee reminders of company policies and respond to employee inquiries.
• You’ll provide support to the Activities (aka Fun!) Committee and have an active role in organizing the activities that create an exceptional workplace environment for Team Mishi.
• Oversee the kitchen, vending and breakroom areas keeping them well maintained and supplied.
• Other duties as assigned.

Your Creds:

• Bachelor’s Degree in HR or related field. Work experience in lieu of a degree will be considered.
• Proficiency in Excel, including creating and maintaining spreadsheets, using basic formulas, formatting and organizing data.

Extra Credit:

• Prior experience in an HR support role
• Experience with payroll or HRIS systems
• SHRM or HRCI certification

 You are Good At: 

• You are precise and excel at flawless execution. You double and triple check that the details.
• You can easily learn, utilize and optimize HRIS, ATS and other applications in the HR tech stack.
• Organization and time-management

 Who You Are:

• A steel trap. You maintain professionalism and confidentiality.
• A positive presence. Your positive energy, sense of humor and can-do attitude is contagious.
• You work well with others. You are good at communicating and collaborating with the rest of the team. ‘
• You believe feedback is a gift. You welcome constructive criticism because you want to continually improve. You own and learn from your mistakes.

Physical Demands & Working Conditions:

• Normal office environment, with typical Mon-Friday 8:00 am to 5:00 pm office schedule. Occasional early arrival for event setup or evening or weekend availability for team outings or events may be required.
• Occasional lifting including restocking supplies and interoffice deliveries.
• This role has day-to-day on-site tasks and requires in office presence 5 days a week.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Our corporate headquarters is a 67,610 sq. ft. office, warehousing facility, and state-of-the-art engineering studio located in Garnet Valley, PA. With additional locations in Sparks, NV, Stourbridge, UK, and Yangzhou City, China, we have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• We make way for play – Attend wine and cheese gatherings and hit up our favorite events, from drift to autocross to classic car shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy-snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking.
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies – Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance.
• We score – Bonus program tied to overall company performance goals.
• Dog Days! Bring your dog to work every day!

FP&A Manager

Job Summary:

Mishimoto is looking for a sharp, commercially minded FP&A Manager to sit at the intersection of Finance, Operations, and Strategy. This is a high-visibility role responsible for driving profitability analysis, pricing intelligence, customer and product P&L, and the full budgeting and forecasting cycle. You will serve as a true business partner to senior leadership—translating complex financial data into clear, actionable insights that fuel growth and margin expansion. The ideal candidate brings 5–7 years of progressive FP&A experience, a fluency in all three financial statements, and a background in manufacturing, e-commerce, or distribution. This role reports to the CFO and requires AI and BI proficiency to modernize how we plan, analyze, and communicate financial performance.

What You’ll Do: 

• Lead the annual budgeting and rolling forecast processes, coordinating inputs across Sales, Operations, Supply Chain, and Marketing to produce accurate, driver-based financial plans.
• Own customer and product P&L development, maintenance, and analysis—surfacing margin trends, mix shifts, and opportunities to improve profitability at a granular level.
• Build and maintain pricing models that incorporate cost structures, market dynamics, and margin targets; partner with Sales and Product teams to translate analysis into pricing decisions.
• Deliver monthly financial reporting packages with variance analysis (actual vs. budget vs. prior year vs. forecast), clearly communicating root causes and business implications to leadership.
• Serve as a strategic finance business partner to functional leaders—bringing financial rigor to operational decisions and helping prioritize initiatives that drive margin, growth, and efficiency.
• Develop and maintain integrated financial models that reflect the interplay of the income statement, balance sheet, and cash flow statement; use these to support scenario planning and capital allocation decisions.
• Build and automate executive dashboards and KPI scorecards using BI tools (Power BI, Tableau); leverage AI tools to enhance forecast accuracy and analytical throughput.
• Support investment analysis, business cases, and ROI evaluations for new products, channels, and capital projects.
• Partner with Accounting to ensure alignment between management reporting and GAAP financials; support month-end close variance analysis.
• Prepare executive and private equity-level presentations that distill financial complexity into compelling, decision-ready narratives.
• Identify and drive process improvements that reduce cycle time, improve data quality, and increase the strategic value of the FP&A function.
• Other duties as assigned.

Your Creds:

• 5–7 years of progressive FP&A experience, with increasing scope and responsibility over time.
• Proven experience building and owning customer and product P&L models from the ground up.
• Hands-on proficiency in pricing analysis—understanding how cost inputs, channel economics, and competitive positioning shape pricing strategy.
• Deep command of all three financial statements (income statement, balance sheet, cash flow) and how they interconnect; ability to build fully integrated financial models.
• Industry background in manufacturing, e-commerce, or distribution is required—you understand the operational drivers that move the numbers.
• Strong proficiency in BI tools (Power BI, Tableau) and AI-enabled platforms (Copilot, Claude, or similar) to automate analysis and elevate reporting quality.
• Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics, or equivalent) and comfort working across multiple data sources.
• Sound understanding of US GAAP and how management reporting aligns with—and diverges from—GAAP financials.
• Experience preparing materials for senior executive or private equity audiences.
• Bachelor’s degree in Finance, Accounting, Economics, or a related field required; MBA or CPA a plus.

Extra Credit: 

• Experience in a PE-backed or high-growth company where speed and analytical rigor coexist.
• Exposure to multi-channel or omnichannel business models (DTC, wholesale, marketplace).
• Experience with SKU-level or channel-level margin analysis in a product-driven business.
• APICS, CFA, or other finance/supply chain certifications.

You are Good At:

• Leveraging AI tools (e.g., Copilot, Claude, ChatGPT) to accelerate financial modeling, automate reporting, and surface insights faster.
• Building models that are clean, auditable, and built to be used by others—not just you.
• Translating financial complexity into plain language that resonates with non-finance audiences.
• Pricing analysis—you can pressure-test a price point from cost, competitive, and margin angles simultaneously.
• Connecting the dots across the income statement, balance sheet, and cash flow to tell the full financial story.
• Partnering across functions—you’re a trusted resource for Sales, Ops, and Supply Chain, not just Finance.
• Delivering under deadlines without sacrificing accuracy or insight quality.

Who You Are:

• A builder—you see a blank spreadsheet as an opportunity, not a problem.
• Intellectually curious—you dig into variance until you understand it, not just until you can explain it away.
• Commercially minded—you think about the business, not just the budget.
• Executive-ready—you’re comfortable presenting to the CFO, COO, or a private equity board and can hold your own in the room.
• Self-directed and accountable—you manage your own priorities and own your outputs.
• A collaborator who earns trust through insight and follow-through, not just position.
• Energized by the pace and ambiguity of a growing company where the work genuinely matters.

If the above describes you and your experience, we want to hear from you!

Physical Demands & Working Conditions:

• Professional office environment and typical business hours.
• Ability to remain in a stationary position for extended periods and operate computer and other office equipment.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. If you have a disability, please let us know if there’s anything we can do to make the interview process better for you; we’re happy to accommodate.

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Our corporate headquarters is a 67,610 sq. ft. office, warehousing facility, and state-of-the-art engineering studio located in Garnet Valley, PA. With additional locations in Sparks, NV, Stourbridge, UK, and Yangzhou City, China, we have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• We make way for play – Attend wine and cheese gatherings and hit up our favorite events, from drift to autocross to classic car shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy-snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking.
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies – Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance.
• We score – Bonus program tied to overall company performance goals.
• Dog Days! Bring your dog to work every day!

Logistics Manager

Job Summary:

Mishimoto is looking for a seasoned Logistics Manager to lead and optimize the movement of inbound and outbound freight across our four warehouse locations. This is a high-impact, onsite role responsible for managing over $5M in annual freight spend, driving meaningful cost savings, and ensuring the efficient use of domestic and international carriers spanning Asia, EMEA, and the US. The ideal candidate brings deep operational expertise, a data-driven mindset, and the executive presence to partner closely with senior leadership. This role reports to the Director of Supply Chain and Distribution with heavy interaction with the CFO and COO, and plays a critical part in scaling our global supply chain.

What You’ll Do

• Own end-to-end logistics operations for inbound and outbound freight across three warehouse locations, ensuring timely, cost-effective movement of goods.
• Manage and optimize $5M+ in annual freight spend through carrier negotiation, route optimization, and strategic sourcing across domestic and international lanes (Asia, EMEA, and US).
• Identify and execute cost-saving initiatives—benchmarking carrier rates, consolidating shipments, and eliminating inefficiencies across the global freight network.
• Develop and manage carrier relationships and performance scorecards; hold carriers accountable to SLAs, on-time delivery, and damage rates across all trade lanes.
• Oversee customs compliance, import/export documentation, and adherence to international trade regulations for Asia-origin, EMEA, and domestic shipments.
• Partner with Procurement, Operations, and Warehouse teams to align logistics planning with inventory needs and order fulfillment timelines.
• Serve as a key logistics resource to the CFO and COO, providing freight cost analysis, budget forecasts, and strategic recommendations to support executive decision-making.
• Leverage NetSuite (or equivalent ERP) to manage freight transactions, reporting, and logistics data integrity.
• Utilize AI and BI tools (e.g., Power BI, Tableau, Claude) to build dashboards, model freight scenarios, and surface actionable insights for leadership.
• Lead continuous improvement projects using data to reduce transit times, lower costs, and improve service levels across all regions.
• Prepare and present logistics performance reports and cost variance analysis to the Director of Supply Chain and Distribution, CFO, and COO.
• Stay current on global market conditions, carrier capacity, tariffs, fuel surcharges, and regulatory changes affecting international and domestic freight.
• Other duties as assigned.

Your Creds:

• 10+ years of progressive logistics management experience, including direct responsibility for multi-site inbound and outbound freight operations.
• Proven track record managing $5M or more in freight spend with demonstrated cost savings outcomes.
• Deep knowledge of domestic (LTL, FTL, parcel) and international freight modes—including ocean and air freight, customs brokerage, and trade lanes across Asia (particularly China), EMEA, and the US.
• Experience navigating international trade compliance, Incoterms, import/export regulations, and country-specific customs requirements across Asia and Europe.
• Hands-on experience with NetSuite or a comparable ERP system (SAP, Microsoft Dynamics, Oracle, etc.).
• Strong proficiency in BI tools (Power BI, Tableau) and AI-enabled analytics platforms to drive data-backed decisions.
• Demonstrated ability to present logistics strategy and financial analysis to senior executives (C-suite level).
• Experience managing carrier contracts, RFPs, and freight bid cycles.
• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred.

Extra Credit: 

• Experience in e-commerce, automotive aftermarket, or consumer goods industries with global sourcing from Asia.
• APICS, CLTD, or other supply chain/logistics certifications.
• Familiarity with freight audit and payment platforms or TMS (Transportation Management Systems).
• Experience managing 3PL relationships across multiple regions.
• Multi-site or multi-region warehouse logistics experience spanning US and international locations.

You are Good At:

• Leveraging AI tools (e.g., Copilot, Claude, ChatGPT) to enhance logistics analysis, scenario planning, and reporting.
• Negotiating – you know how to get value from carrier relationships across Asia, EMEA, and the US without burning bridges.
• Reading data and telling a story with it – dashboards, variance analysis, and freight cost modeling are your comfort zone.
• Managing complexity across multiple sites, regions, carriers, and time zones without losing visibility.
• Translating logistics performance into executive-ready insights for the CFO and COO.
• Building and maintaining strong cross-functional relationships with Operations, Finance, and Procurement.
• Moving fast without sacrificing accuracy – you balance urgency with process discipline.

Who You Are:

• A hands-on operator who thrives on solving complex global logistics problems and isn’t afraid to get into the details.
• Commercially minded – you see every freight dollar as an opportunity to improve margin.
• A clear and confident communicator who can engage credibly with the CFO, COO, and Director of Supply Chain and Distribution.
• Self-motivated and accountable – you own your results and learn from what doesn’t work.
• A natural collaborator who leads cross-functionally with influence, not authority.
• Globally curious – you understand how to navigate the nuances of moving freight across Asia, Europe, and North America.
• Team before myself attitude is a must
• Energized by a fast-growing company where your work directly shapes how the business scales.

If the above describes you and your experience, we want to hear from you!

Physical Demands & Working Conditions:

• This is a fully onsite role based at our Garnet Valley, PA headquarters.
• Professional office and warehouse environment; standard business hours with flexibility required given global time zones.
• Ability to remain in a stationary position for extended periods and operate standard office equipment.
• Occasional travel to warehouse locations, carrier facilities, or international offices may be required.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. If you have a disability, please let us know if there’s anything we can do to make the interview process better for you; we’re happy to accommodate.

Social Media Content Manager

Role Overview

The Social Media Content Manager plays a key role in developing and executing strategic brand content. This role is responsible for creating visually compelling content and maintaining consistent brand positioning across social media platforms, brand websites, and integrated marketing campaigns.

Working closely with the Marketing Manager, this individual will concept, produce, and optimize high-quality media assets that drive brand awareness, audience engagement, and overall brand growth.

Key Responsibilities

Visual Content Strategy & Creative Development

• Create compelling, innovative visual content that enhances brand recognition and audience engagement.
• Ensure all visual assets consistently reflect each brand’s tone, voice, and positioning.
• Lead the creation of multimedia assets, including lifestyle imagery, product-focused video content, photography, and motion graphics.
• Develop storyboards and present creative concepts aligned with brand strategy and campaign objectives.
• Collaborate with videographers, photographers, designers, and marketing team to produce high-impact, on-brand content.
• Serve as an on-camera spokesperson when needed, delivering an engaging and authentic brand presence.
• Monitor automotive enthusiast forums and online communities, engaging with users to strengthen brand presence and credibility.

Content Planning & Execution

• Collaborate with Marketing Manager to align content themes with business objectives, campaign goals, and target audience preferences.
• Oversee the planning and execution of video and photo shoots, partnering with Content Creators and the Brand Video Producer to capture high-quality, on-brand assets.
• Work cross-functionally with teams including product development, marketing, and on-site at events to ensure visual content supports key initiatives and deliverables.
• Identify and leverage emerging visual trends to keep brand content fresh, relevant, and competitive.

Short-Form Videography & Production

• Execute high-quality short-form video and photography projects, including vehicle features, lifestyle content, and installed product imagery for marketing materials, events, and digital channels.
• Oversee post-production processes, including editing, color correction, and formatting for platform-specific requirements.
• Train and support internal teams on best practices for capturing content that aligns with brand standards.
• Manage studio equipment and recommend upgrades to enhance content production capabilities.
• Assist in creative direction for in-house and on-location shoots to ensure content effectively supports marketing campaigns.

Your Creds:

• Bachelor's degree in Marketing, Communications, Multimedia, or a related field.
• 3–5 years of experience in social media content creation, videography, photography, or a related field.
• Proven experience in visual storytelling and branding for consumer products, preferably in the automotive or lifestyle industries.
• Proficiency in Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, etc.).
• Experience creating short-form video content optimized for platforms like Instagram, Facebook, and YouTube.
• Strong understanding of social media trends, platform best practices, and audience engagement strategies.
• Hands-on experience working with creative teams to produce high-quality visual assets across multiple platforms.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Excellent communication and collaboration skills.
• Passion for automotive culture and familiarity with enthusiast communities is strongly preferred.

Extra Awesomeness:

• Familiarity with content marketing metrics and analytics tools.

Success Metrics (KPIs)

• Growth in social media engagement rates (likes, comments, shares, saves).
• Increase in follower growth and audience reach across key platforms.
• Performance of video content (views, watch time, completion rate).
• Volume and consistency of high-quality content produced on schedule.
• Contribution to campaign performance (traffic, conversions, or brand impact).
• Improvement in brand consistency and visual quality across channels.
• Community engagement and sentiment within enthusiast forums and social platforms.

About Mishimoto and Borne Off-Road

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products. Founded in 2005, Mishimoto serves automotive enthusiasts worldwide and thrives on innovation, supported by global operations in the USA, UK, and EU with headquarters in Garnet Valley, PA.

Benefits and Perks

• It’s a gearhead’s dream- Design and develop performance products for car enthusiasts.
• We make way for play – Attend Wine and Cheese gatherings and hit up our favorite events from drift to autocross to classic shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy-snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking.
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies– Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance.
• We score – The bonus program is tied to overall company performance goals.
• Dog Days! Bring your dog to work every day!

Physical Demands & Working Conditions

• Normal office environment with occasional lifting of up to 50 lbs.
• Ability to work outside standard work hours for weekend posting, holidays, and travel for events
• Must be willing to step into hands-on tasks as needed

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.

** NOW HIRING FOR 1ST & 2ND SHIFT OPPORTUNITIES**

This position offers a base hourly rate plus a generous commission structure!

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Mishimoto's corporate headquarters is located in a 67,610 sq. ft. office, warehousing facility and state of the art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry. With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and Yangzhou City, China, we have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Benefits and Perks

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies – Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance. 

Customer Experience Specialist

Mishimoto is the world leader in performance cooling automotive parts.  It is both our commitment to a quality product and excellence in customer service that sets us apart.  Our Customer Experience Specialists are on the front lines every day ensuring that any customer question or concern is handled with the utmost professionalism and that a path forward is found.  Our Customer Experience Specialists are Team Mishi’s heroes.  Every day, with every call, they create an experience that shapes our reputation in the community.

What You’ll Do

• Find solutions for our customers. “I do not know” is not in our vocabulary.  Every interaction ends with a clear resolution of what is going to be done to help the customer. 
• Answer patron general inquiries and provide technical assistance via chat, phone or email. Answer patron general inquiries and providing technical assistance via chat, phone or email.  Sometimes you’re helping a customer troubleshoot the installation of a radiator or helping select the best intercooler for a customer’s build.
• Support sales by listening to customers’ needs and suggesting appropriate products that will make the enthusiast happy.
• Monitor, research, and respond to industry forums. If an enthusiast voices a concern anywhere online, we want them to know that we are there for them.    
• Assist Order Entry with website order verification. Protecting consumers and the company from credit card fraud is critical in today’s economy.    
• Oversee shipping claims. Sometimes travel snafus happen; we fix them.   
• Process warranty claims. Our customers rely on our warranty program; we ensure a smooth experience. 

Your Creds

• High School Diploma/GED required.
• Demonstrated 1-3 years’ experience in Customer Service
• Demonstrated 1-3 years’ experience in the Auto industry

You Must Have:

• A keen understanding of how automotive systems, namely cooling, work together and a versed knowledge of car part functionality. You need to be able to ask the right troubleshooting questions in order to offer a path forward. 
• Mad multitasking skills. Most of the day you’ll have a phone call coming in, a live chat support session, and three to four web pages open all at once.  You are comfortable switching gears.
• A strong sense of empathy. You are attuned to hear the question behind a question.  Customers must know that we are on their side and we are here to fix the problem. 
• Excellent problem solving skills. You might not know all the answers but you know how to find and communicate the solution.
• An ability to diffuse a frustrated customer’s emotion. It is about patience and immediate relationship building. 
• Great typing skills. Everyone live chats now-a-days.  The faster you can respond to a customer, the happier they’ll be. 
• Strong Microsoft Office and Internet skills and the ability to learn new software systems quickly. These are our key tools to getting our work done. 
• Professional English writing and verbal communication skills. You’ll be chatting with customers all day long.  You are the voice of Mishimoto. 
• Ability to give and receive constructive feedback to ensure the best customer experience possible.
• Teaming skills and positivity. We are Team Mishi, we collaborate, and we lift each other up.

If the above describes you and your passions, we want to hear from you! 

Physical Demands & Working Conditions:

While performing the duties of this job, our reps regularly:

• Sit for extended periods of time without being able to leave the work area
• Listen and understand verbal inquiries via the telephone and computer.
• Clearly express ideas and information by the spoken word.
• Occasionally required to stand; walk and climb or balance.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include ability to adjust focus.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, and was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application, including sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Mishimoto's corporate headquarters is located in a 67,610 sq. ft. office, warehousing facility, and state-of-the-art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry, with another office in Sparks, Nevada, as well as international locations in Stourbridge, UK, and Yangzhou City, China. We have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Benefits and Perks

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• We make way for play – Attend Wine and Cheese gatherings and hit up our favorite events, from drift to autocross to classic car shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking. 
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies – Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance. 
• We score – bonus program is tied to overall company performance goals.
• Dog Days! Bring your dog to work every day!

Job Title:

Product Engineer I

Job Summary:

We are seeking a full-time Product Engineer who appreciates attention to detail, a versatile environment, and a broad list of product design projects. Gaining an exciting experience is something we can guarantee here. Your typical week includes product design, fabrication, dyno testing, SolidWorks 3D modeling, and 2D drafting. If modeling blown turbochargers on SolidWorks excites you, this may be your new home. Coming into the shop, you may be challenged with designing an air intake system, developing an oil cooler kit, dyno testing an intercooler, or fabricating an oil catch can bracket. Each of these projects is likely to be on different vehicles -- a BMW one week, perhaps a Miata the next. You'll work on a variety of vehicles and create ideal solutions for customers seeking upgraded components. You’ll report to the Product Engineering Manager.

What You’ll Do: 

• Design and prototype of new aftermarket automotive parts using CAD software (e.g., SolidWorks).
• Perform product testing and validation activities (performance, durability, and fitment).
• Participate in design review and the engineering change process.
• Create detailed Engineering Reports to describe test procedures and results both within the company and externally to customers.
• Perform, document, and participate in consumer marketing content creation for the removal and installation of automotive components and systems.
• Participate in supplier evaluations, quality inspection, and corrective actions.
• Collaborate with the engineering team to support continuous improvement of our engineering and design processes. Better-designed products are a result of you and the team brainstorming ideas and then implementing the changes.
• Other duties as assigned.

Your Creds:

• B.S. in Mechanical Engineering from an ABET-accredited university, or related degree.
• 1 to 3 years of experience in Original Equipment Manufacturing, auto manufacturing, heat exchange, engine cooling, or air intake development.
• Basic knowledge of 3D-modeling software, 3D scanning, 3D printing, and their application to the design process.
• Basic knowledge in GD&T and 2D drawing creation.
• Basic knowledge of automotive components and systems.
• Understanding of fluid dynamics and thermodynamics.
• Understanding of manufacturing and quality control processes, material selection, and assembly methods.
• Hands-on experience working on vehicles.
• Hands-on experience with sheet metal fabrication tools.
• Timeliness and attention to detail are critical.
• Basic knowledge of Microsoft Excel, Word, and Outlook.

Extra Credit:

• Electromechanical design experience building custom machinery or test rigs.
• Bonus points for having a personal passion for auto products and the industry. You'll be able to take your consumer mindset and put it to work. Nobody knows what a car enthusiast wants in a product better than a car enthusiast.
• Experience conducting SolidWorks FEA and CFD analysis.

You are Good At: 

• Teamwork & Collaboration - you know your stuff, and you can engage with your colleagues in a positive, productive way.
• Innovative - Capable of coming up with unique ideas and solutions to design new products.
• Problem-Solving - Ability to break down complex problems, think critically, and devise creative solutions. Manufacturing issues happen. Your keen insight and troubleshooting will help Project Managers and Suppliers during the production process.
• Communication - Excellent written and verbal communication skills to articulate technical concepts to both technical and non-technical stakeholders.
• Adaptability - Willingness to learn and adapt to new technologies, industry trends, and evolving user needs.
• Attention to Detail - A meticulous approach to detail to ensure accuracy of designs and to identify potential flaws in prototypes.

Who You Are:

• Creating data analysis reports triggers the "engineering nerd" in you.
• You have an eye for cleanliness and organization (We keep a clean shop).
• You are eager to assist in the presentation of product discussions for social media video clips and installation videos. You're proud of your work, and you want to be able to share it with others.
• You approach product development with an uncompromising commitment to industry standards and OEM compatibility. Your goal is to deliver aftermarket parts that integrate seamlessly while offering real improvements.
• You believe in getting your hands dirty and spending time with actual vehicles and parts — not just CAD files — to ensure that what we engineer works in the real world, not just on paper.
• Aftermarket customers count on us for reliable upgrades and replacements. Your work is guided by rigorous testing and validation protocols that ensure every part we release performs in the harshest conditions.

Physical Demands & Working Conditions:

• Role is on-site at Mishimoto’s Garnet Valley, PA facility.
• Requires flexibility, including hours availability to work outside a Monday–Friday 8:30 – 5:00 pm schedule as needed.
• Must be comfortable being on camera for product marketing content (less than 5%).
• Must be able to lift 50 lb.
• Must be capable of standing, maneuvering, and working on vehicles for up to 8 hours per day.
• Must be comfortable working in a garage and machine shop environment (Points will not be deducted for fingernail grease on interview day!).
• Light travel (less than 10%) may be required.
• Valid driver's license
• Ability to drive a manual transmission.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Mishimoto's corporate headquarters is located in a 67,610 sq. ft. office, warehousing facility and state of the art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry. With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and Yangzhou City, China. We have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Business Development Manager- Western US & Canada

Job Summary:

In this role you will have an opportunity to represent a growing, respected brand and build long-term customer partnerships. You will identify and engage current and potential customers, growing our B2B sales within an assigned territory. Through face-to-face customer visits, networking and presence at industry events you will promote our products and grow sales.

What You’ll Do:

• Prospect leads and grows sales with current and prospective accounts within an assigned territory by developing strong relationships with B2B customers.
• Conduct in-person visits to potential and existing customers to present our product line, share brand knowledge, and demonstrate value.
• Negotiate contracts, sales terms, and agreements on alignment with company guidelines.
• Work with internal sales to establish new accounts and ensure smooth onboarding for new customers.
• Provide ongoing education, training, and support to customers on promotions and sales opportunities.
• Maintain accurate records of customer interactions, sales activity, and account details in CRM or reporting tools.
• Represent the company at trade shows, networking events, and industry functions.
• Other duties as assigned.

Your Creds: 

• Bachelor’s degree OR 5 + years of sales experience in a relevant industry.
• Proven track record in B2B outside sales, account management, or territory sales.
• Experience in the auto industry and knowledge of aftermarket auto products is a must.
• Familiarity with CRM systems and sales reporting tools.
• Valid driver’s license and ability to travel domestically and internationally.

Extra Credit:

• Bilingual- Spanish
• Located within one hour of a major metropolitan airport.

You are Good At:

• Managing a sales pipeline.
• Strong communication, negotiation and presentation skills.
• Providing exceptional customer service and support to ensure client satisfaction and retention.

Who You Are:

• An auto enthusiast.
• A go-getter that is self-motivated and able to work independently.
• Customer focused. You listen to customers, action their feedback and find ways to grow our partnership.

Physical Demands & Working Conditions:

• Requires flexibility, including hours availability to work outside a Monday – Friday 8:00 – 5:00 pm schedule as needed including nights and weekends.
• Requires ability to travel frequently throughout assigned territory. Expected travel up to 75%.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.

** NOW HIRING FOR 1ST & 2ND SHIFT OPPORTUNITIES**

This position offers a base hourly rate plus a generous commission structure!

About Mishimoto

Mishimoto is the flagship brand of Resource Intl., the world leader in performance cooling products, was created for automotive enthusiasts by automotive enthusiasts. Established in 2005, we have two decades of experience in working toward our goal of providing superior cooling system upgrades. Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts, powersports, trucks, Jeeps, muscle vehicles, daily drivers, and the classics.

Mishimoto's corporate headquarters is located in a 67,610 sq. ft. office, warehousing facility and state of the art engineering studio, where we have assembled the industry's cutting-edge tools for evaluating Mishimoto test vehicles in Garnet Valley, PA. This one-of-a-kind facility allows us to maintain a leading position in our industry. With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and Yangzhou City, China, we have built an unprecedented global infrastructure for the benefit of all our worldwide customers.

Benefits and Perks

Our employees love our workplace because:

• It’s a gearhead’s dream – Design and develop performance automotive products for the car scene.
• We make way for play – Attend wine and cheese gatherings and hit up our favorite events, from drift to autocross to classic car shows.
• We take a breather – Enjoy an in-house gym, massage chair, and healthy-snack vending machine.
• Our workplace is beautiful – Work in an office designed to stimulate creative thinking. 
• The employee discounts rock – Get exclusive access to Mishimoto products and discounts from our partners.
• The bennies– Medical, dental, vision, paid time off, 401(k) w/ 4% match, disability pay, and life insurance. 
• We score – The bonus program is tied to overall company performance goals.
• Dog Days! Bring your dog to work everyday!

Customer Experience Specialist

Mishimoto is the world leader in performance cooling automotive parts.  It is both our commitment to a quality product and excellence in customer service that sets us apart.  Our Customer Experience Specialists are on the front lines every day ensuring that any customer question or concern is handled with the utmost professionalism and that a path forward is found.  Our Customer Experience Specialists are Team Mishi’s heroes.  Every day, with every call, they create an experience that shapes our reputation in the community.

What You’ll Do

• Find solutions for our customers. “I do not know” is not in our vocabulary.  Every interaction ends with a clear resolution of what is going to be done to help the customer. 
• Answer patron general inquiries and provide technical assistance via chat, phone or email. Answer patron general inquiries and providing technical assistance via chat, phone or email.  Sometimes you’re helping a customer troubleshoot the installation of a radiator or helping select the best intercooler for a customer’s build.
• Support sales by listening to customers’ needs and suggesting appropriate products that will make the enthusiast happy.
• Monitor, research, and respond to industry forums. If an enthusiast voices a concern anywhere online, we want them to know that we are there for them.    
• Assist Order Entry with website order verification. Protecting consumers and the company from credit card fraud is critical in today’s economy.    
• Oversee shipping claims. Sometimes travel snafus happen; we fix them.   
• Process warranty claims. Our customers rely on our warranty program; we ensure a smooth experience. 

Your Creds

• High School Diploma/GED required.
• Demonstrated 1-3 years’ experience in Customer Service
• Demonstrated 1-3 years’ experience in the Auto industry

You Must Have:

• A keen understanding of how automotive systems, namely cooling, work together and a versed knowledge of car part functionality. You need to be able to ask the right troubleshooting questions in order to offer a path forward. 
• Mad multitasking skills. Most of the day you’ll have a phone call coming in, a live chat support session, and three to four web pages open all at once.  You are comfortable switching gears.
• A strong sense of empathy. You are attuned to hear the question behind a question.  Customers must know that we are on their side and we are here to fix the problem. 
• Excellent problem solving skills. You might not know all the answers but you know how to find and communicate the solution.
• An ability to diffuse a frustrated customer’s emotion. It is about patience and immediate relationship building. 
• Great typing skills. Everyone live chats now-a-days.  The faster you can respond to a customer, the happier they’ll be. 
• Strong Microsoft Office and Internet skills and the ability to learn new software systems quickly. These are our key tools to getting our work done. 
• Professional English writing and verbal communication skills. You’ll be chatting with customers all day long.  You are the voice of Mishimoto. 
• Ability to give and receive constructive feedback to ensure the best customer experience possible.
• Teaming skills and positivity. We are Team Mishi, we collaborate, and we lift each other up. 

^{If the above describes you and your passions, we want to hear from you!} 

Physical Demands & Working Conditions:

While performing the duties of this job, our reps regularly:

• Sit for extended periods of time without being able to leave the work area
• Listen and understand verbal inquiries via the telephone and computer.
• Clearly express ideas and information by the spoken word.
• Occasionally required to stand; walk and climb or balance.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include ability to adjust focus.

Mishimoto is made up of people with many different backgrounds and lifestyles, and we like it that way. We invite applications from people of all stripes. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another. Also, if you have a disability, please let us know if there's anything we can do to make the interview process better for you; we're happy to accommodate.