Mindbody
We help people lead healthier, happier lives by connecting the world to wellness.
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At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Role You'll Play
We’re building the tools that help wellness businesses grow, and the Strategic Accounts team at Mindbody plays a key role in that work. You’ll own the strategic vision and day-to-day execution for a portfolio of enterprise partners, working closely with brand leadership to create growth plans, remove friction, and improve outcomes across their businesses. In this role, you’ll operate as the general manager of your book of business, blending relationship leadership with operational insight and data-driven decision-making. You’ll report to the Manager, Strategic Accounts within our Enterprise organization.
- Lead executive-level growth conversations focused on expansion, performance, and profitability
- Introduce and execute new Mindbody product opportunities that deepen partnerships and unlock new revenue streams
- Diagnose partner needs, prioritize opportunities by business impact, and co-create solutions that drive measurable results
- Serve as the primary point of contact for your portfolio, owning issue resolution and partner satisfaction end to end
- Build trusted relationships with partner leaders across C-suite, strategy, marketing, and operations
- Run quarterly business reviews to align on performance, insights, and forward plans
- Drive operational improvements that elevate the partner experience on the Mindbody platform
- Partner cross-functionally with Product, Operations, Marketing, and Pricing to remove roadblocks and deliver a high-quality experience
The Experience You’ll Bring
- 3-5+ years of experience in consulting, client success, account management, or sales
- Experience partnering cross-functionally (for example with product, marketing, and operations) to build practical, creative solutions
- A track record of high performance, sound judgment, and continuous improvement
- Ability to balance internal priorities with partner needs and communicate clearly in both directions
- Strength in building and sustaining long-term client relationships, including with senior stakeholders
- A problem-solving mindset with a strong bias toward action and follow-through
- Strong communication skills and comfort adapting your style to different audiences and situations
- Highly organized, detail-oriented, and comfortable working at a fast pace
Pay Transparency
It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $86,000 to $110,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
About the role
The Mid-Market Account Management Manager leads a team of both sales and account management responsible for a portfolio of Mid-Market customers. This leader sets the operating rhythm, coaching standards, and performance expectations to deliver strong retention and growth outcomes.
This role is accountable for the health of the teamʼs book of business, including renewal execution, churn prevention, adoption, customer outcomes, expansion, and forecasting accuracy. The manager partners cross-functionally to solve customer issues and scale best practices across the segment.
What youʼll own
Retention + growth of the book
- Own performance against new logo acquisition, churn, renewals, and net revenue retention targets across the teamʼs portfolio.
- Build and execute plays to improve account health, adoption, and expansion outcomes.
Team leadership + coaching
- Manage, coach, and develop Account Executives and Account Managers in the mid-market segment
- Set clear expectations for account planning, customer engagement, and opportunity management
- Run weekly 1:1s, deal reviews, pipeline reviews, and skill coaching.
End-to-end customer ownership
- Ensure consistent, high-quality customer experience across onboarding handoff, adoption, renewals, and growth motions.
- Establish escalation paths and ensure timely resolution of customer risks.
Forecasting + operating cadence
- Maintain accurate forecasting for revenue, renewals, churn risk, and growth pipeline.
- Create a predictable cadence for reporting and inspection (weekly, monthly, quarterly).
Cross-functional partnership
- Partner with Sales, Customer Success/Implementation, Support, Product, and Marketing to remove blockers and drive outcomes.
- Bring structured feedback loops from customers to internal teams to improve product and processes.
Process improvement + scaling
- Standardize best practices for account planning, QBRs, renewal management, and growth plays.
- Identify patterns across the portfolio and drive initiatives that improve efficiency and performance.
Qualifications (must-have)
- Experience managing a team (2-3 years) in a sales, account management, customer success.
- Track record of driving retention and expansion outcomes for a book of business
- Strong coaching and performance management skills.
- Comfort with structured forecasting, pipeline inspection, and data-driven decision making.
- Excellent communication skills in managing up and ability to partner cross-functionally.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
About the right team member
As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers.
The Role You’ll Play
- Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers
- Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media
- Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client
- Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses
- Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals
- Build authentic relationships that drive net new pipeline growth
- Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision
- Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company’s momentum
- Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table
Experience You Bring
- 1–3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets
- Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations
- Strong negotiation skills and a natural ability to navigate objections with empathy and ease
- Tech-savvy mindset, with an eagerness to grow in a wellness environment
- Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally
- Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences
- Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments
- Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce
Pay transparency
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $50,000 - $55,000 for our inbound sales teams, and $60,000 for our outbound sales teams. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.
Please note: this is our general application for this sales position. We recruit SMB Sales year-round, as business needs arise. We will reach out as best we can as hiring needs arise!
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Role You'll Play
We’re building the tools that help wellness businesses grow, and the Strategic Accounts team at Mindbody plays a key role in that work. You’ll own the strategic vision and day-to-day execution for a portfolio of enterprise partners, working closely with brand leadership to create growth plans, remove friction, and improve outcomes across their businesses. In this role, you’ll operate as the general manager of your book of business, blending relationship leadership with operational insight and data-driven decision-making. You’ll report to the Manager, Strategic Accounts within our Enterprise organization.
- Lead executive-level growth conversations focused on expansion, performance, and profitability
- Introduce and execute new Mindbody product opportunities that deepen partnerships and unlock new revenue streams
- Diagnose partner needs, prioritize opportunities by business impact, and co-create solutions that drive measurable results
- Serve as the primary point of contact for your portfolio, owning issue resolution and partner satisfaction end to end
- Build trusted relationships with partner leaders across C-suite, strategy, marketing, and operations
- Run quarterly business reviews to align on performance, insights, and forward plans
- Drive operational improvements that elevate the partner experience on the Mindbody platform
- Partner cross-functionally with Product, Operations, Marketing, and Pricing to remove roadblocks and deliver a high-quality experience
The Experience You’ll Bring
- 3+ years of experience in consulting, client success, account management, or sales
- Experience partnering cross-functionally (for example with product, marketing, and operations) to build practical, creative solutions
- A track record of high performance, sound judgment, and continuous improvement
- Ability to balance internal priorities with partner needs and communicate clearly in both directions
- Strength in building and sustaining long-term client relationships, including with senior stakeholders
- A problem-solving mindset with a strong bias toward action and follow-through
- Strong communication skills and comfort adapting your style to different audiences and situations
- Highly organized, detail-oriented, and comfortable working at a fast pace
It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $86,000 to $110,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Mid Market Account Manager (MM AM) is responsible for owning the commercial and strategic outcomes of a portfolio of mid-market wellness brands. Acting as the GM for your book of business, you will be accountable for retention, growth, and partnership health—leading executive-level relationships and driving measurable impact across the customer lifecycle.
The MM AM is a strategic relationship leader and commercial owner, responsible for both customer success, retention, and revenue performance. You will collaborate closely with internal experts in onboarding, product enablement, and technical account management to deliver an exceptional partner experience and sustainable business outcomes. This role requires a balance of strategic thinking, operational rigor, and hands-on execution to help our customers expand, optimize, and thrive on the Mindbody platform.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
• 2-3+ years in account management, customer success, consulting, or strategic sales with a track record of delivering retention and growth outcomes.
• Demonstrated success managing commercial relationships across complex n accounts—preferably within SaaS or technology-enabled services.
• Proven ability to lead executive-level relationships and influence decision-making.
• Strong commercial acumen with comfort in contract negotiation and revenue forecasting.
• Experience collaborating cross-functionally
• Data-driven mindset—comfortable leveraging insights to guide retention and growth decisions.
• Excellent communication, presentation, and negotiation skills.
• Highly organized and detail-oriented, able to manage a dynamic portfolio in a fast-paced environment.
• Comfortable operating in a scalable, hybrid model that includes offshore partnership support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Own the full commercial relationship for your assigned portfolio (~60–70 mid-market brands), serving as the single point of accountability for both retention and revenue
growth.
• Develop and execute strategic account plans that drive expansion opportunities, optimize platform usage, and align customer outcomes with Mindbody’s goals.
• Lead multi-year renewal and upsell negotiations, securing long-term commitments and deepening platform adoption.
• Identify and close growth opportunities across the Mindbody suite, including new products, upgraded plans, and additional locations.
• Forecast retention and expansion performance, ensuring accurate visibility into revenue outcomes.
• Partner cross-functionally with Finance, Pricing, Marketing, and Product to co-create growth strategies and deliver scalable value.
• Conduct Quarterly Business Reviews (QBRs) with executive stakeholders to review results, surface opportunities, and align on forward-looking initiatives.Customer Retention & Success
• Take end-to-end ownership of retention outcomes—proactively identifying risk and developing save strategies before issues escalate.
• Monitor account health and engagement metrics to prioritize actions and mitigate churn risk early.
• Design and execute data-driven save plans aligned to brand value and customer goals.
• Collaborate with internal teams (Implementation, ATAM, TAM, Product, and Support) to ensure a seamless customer experience across all lifecycle stages.
• Ensure all customers are fully onboarded, enabled, and realizing measurable value from Mindbody’s platform.
• Partner closely with customers’ operations, marketing, and strategy leads to align product usage to their growth objectives.
• Capture and communicate customer feedback internally to influence future product development and improvements.
Commercial Ownership & Operational Excellence
• Serve as the primary commercial owner—responsible for renewals, upsells, and expansion across the customer portfolio.
• Drive accurate forecasting and pipeline management, balancing both retention and revenue metrics.
• Lead commercial negotiations for renewals and uplifts, ensuring fair and mutually beneficial agreements.
• Maintain a deep understanding of customer contracts, usage patterns, and pricing models to maximize account performance.
• Partner with implementation teams to ensure successful onboarding for upsells or add- location expansions.
• Leverage offshore and onshore resources effectively to deliver scalable, consistent service across markets.
• Support continuous improvement of internal processes, account playbooks, and performance frameworks to ensure operational excellence.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Who we are
We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.
About the right team member
As an SMB Account Executive, you'll be a key driver of new revenue growth by owning a high-volume outbound sales motion across our total addressable market. You’ll focus on identifying, engaging, and converting SMB prospects through outbound calls, emails, texts, and social platforms — no warm leads. You’ll own the entire sales cycle, from first contact to close, operating with speed and precision to hit monthly targets in a fast-paced, competitive environment.
This role is ideal for someone who is self-motivated, highly organized, and thrives under pressure. You don’t just handle rejection — you expect it, learn from it, and keep going. Every “no” is a step closer to the next “yes.” You’re driven by results, committed to your KPIs, and hungry to win. Most importantly, you’ll play a meaningful role in empowering business owners in the health and wellness industries to reach their full potential through Mindbody’s industry-leading technology.
About the role
- Execute high-volume, outbound cold calling, to single-location SMBs
- Own the full sales cycle: from first contact to closed deal—including prospecting, pitching, negotiation, and contract closure—within a sub-30‑day timeframe.
- Operate in a highly competitive wellness/fitness technology landscape, consistently positioning Mindbody’s advantages against alternative solutions.
- Demonstrate agile sales execution: fast qualification, rapid objection handling, and brisk closing motion.
- Maintain strict daily/weekly KPIs (dials, meetings booked, demos delivered, deals closed), leveraging CRM for real-time tracking.
- Exhibit relentless self-drive and organization: independently prioritize high-value outreach, manage time efficiently, and pipeline effectively.
- Develop tailored proposals swiftly and confidently differentiate your offering in competitive sales scenarios.
- Stay informed on product updates, competitive moves, and market dynamics—and use that knowledge to sharpen outreach and win rates.
- Consistently achieve monthly and quarterly quota goals
Skills & experience
- Minimum 2-4 years of sales experience, in a E2E, high volume closing role OR as a Senior SDR in a high-volume SaaS business with a stellar record of performance
- Demonstrated success in sub-45‑day sales cycles—quickly converting outbound outreach into closed deals. Provide specific metrics where possible.
- Self-motivated, competitive, and target-obsessed: thrives under pressure, with quantifiable track record of hitting/exceeding KPIs.
- Exceptionally organized—juggles multiple opportunities simultaneously; pipelines maintained rigorously.
- Comfortable with rejection and resilient—able to pivot quickly and stay motivated.
- Strong written and verbal communication with persuasive presentation skills tailored to SMB audiences.
- Proficient with Salesforce (or equivalent CRM)
- Experience with SaaS and wellness/fitness technology preferred—but being strategic and fast is more critical.
- Bonus: Familiarity with API, integrations, and cloud-based tools—valuable for positioning technical value propositions.
- Fluent in Spanish
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Who we are
We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.
About the right team member
As an SMB Account Executive, you'll be a key driver of new revenue growth by owning a high-volume outbound sales motion across our total addressable market. You’ll focus on identifying, engaging, and converting SMB prospects through outbound calls, emails, texts, and social platforms — no warm leads. You’ll own the entire sales cycle, from first contact to close, operating with speed and precision to hit monthly targets in a fast-paced, competitive environment.
This role is ideal for someone who is self-motivated, highly organized, and thrives under pressure. You don’t just handle rejection — you expect it, learn from it, and keep going. Every “no” is a step closer to the next “yes.” You’re driven by results, committed to your KPIs, and hungry to win. Most importantly, you’ll play a meaningful role in empowering business owners in the health and wellness industries to reach their full potential through Mindbody’s industry-leading technology.
About the role
- Execute high-volume, outbound cold calling, to single-location SMBs
- Own the full sales cycle: from first contact to closed deal—including prospecting, pitching, negotiation, and contract closure—within a sub-30‑day timeframe.
- Operate in a highly competitive wellness/fitness technology landscape, consistently positioning Mindbody’s advantages against alternative solutions.
- Demonstrate agile sales execution: fast qualification, rapid objection handling, and brisk closing motion.
- Maintain strict daily/weekly KPIs (dials, meetings booked, demos delivered, deals closed), leveraging CRM for real-time tracking.
- Exhibit relentless self-drive and organization: independently prioritize high-value outreach, manage time efficiently, and pipeline effectively.
- Develop tailored proposals swiftly and confidently differentiate your offering in competitive sales scenarios.
- Stay informed on product updates, competitive moves, and market dynamics—and use that knowledge to sharpen outreach and win rates.
- Consistently achieve monthly and quarterly quota goals
Skills & experience
- Minimum 2-4 years of sales experience, in a E2E, high volume closing role OR as a Senior SDR in a high-volume SaaS business with a stellar record of performance
- Demonstrated success in sub-45‑day sales cycles—quickly converting outbound outreach into closed deals. Provide specific metrics where possible.
- Self-motivated, competitive, and target-obsessed: thrives under pressure, with quantifiable track record of hitting/exceeding KPIs.
- Exceptionally organized—juggles multiple opportunities simultaneously; pipelines maintained rigorously.
- Comfortable with rejection and resilient—able to pivot quickly and stay motivated.
- Strong written and verbal communication with persuasive presentation skills tailored to SMB audiences.
- Proficient with Salesforce (or equivalent CRM)
- Experience with SaaS and wellness/fitness technology preferred—but being strategic and fast is more critical.
- Bonus: Familiarity with API, integrations, and cloud-based tools—valuable for positioning technical value propositions.
- Fluent in French
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Who we are
We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.
About the right team member
As an SMB Account Executive, you'll be a key driver of new revenue growth by owning a high-volume outbound sales motion across our total addressable market. You’ll focus on identifying, engaging, and converting SMB prospects through outbound calls, emails, texts, and social platforms — no warm leads. You’ll own the entire sales cycle, from first contact to close, operating with speed and precision to hit monthly targets in a fast-paced, competitive environment.
This role is ideal for someone who is self-motivated, highly organized, and thrives under pressure. You don’t just handle rejection — you expect it, learn from it, and keep going. Every “no” is a step closer to the next “yes.” You’re driven by results, committed to your KPIs, and hungry to win. Most importantly, you’ll play a meaningful role in empowering business owners in the health and wellness industries to reach their full potential through Mindbody’s industry-leading technology.
About the role
- Execute high-volume, outbound cold calling, to single-location SMBs
- Own the full sales cycle: from first contact to closed deal—including prospecting, pitching, negotiation, and contract closure—within a sub-30‑day timeframe.
- Operate in a highly competitive wellness/fitness technology landscape, consistently positioning Mindbody’s advantages against alternative solutions.
- Demonstrate agile sales execution: fast qualification, rapid objection handling, and brisk closing motion.
- Maintain strict daily/weekly KPIs (dials, meetings booked, demos delivered, deals closed), leveraging CRM for real-time tracking.
- Exhibit relentless self-drive and organization: independently prioritize high-value outreach, manage time efficiently, and pipeline effectively.
- Develop tailored proposals swiftly and confidently differentiate your offering in competitive sales scenarios.
- Stay informed on product updates, competitive moves, and market dynamics—and use that knowledge to sharpen outreach and win rates.
- Consistently achieve monthly and quarterly quota goals
Skills & experience
- Minimum 2-4 years of sales experience, in a E2E, high volume closing role OR as a Senior SDR in a high-volume SaaS business with a stellar record of performance
- Demonstrated success in sub-45‑day sales cycles—quickly converting outbound outreach into closed deals. Provide specific metrics where possible.
- Self-motivated, competitive, and target-obsessed: thrives under pressure, with quantifiable track record of hitting/exceeding KPIs.
- Exceptionally organized—juggles multiple opportunities simultaneously; pipelines maintained rigorously.
- Comfortable with rejection and resilient—able to pivot quickly and stay motivated.
- Strong written and verbal communication with persuasive presentation skills tailored to SMB audiences.
- Proficient with Salesforce (or equivalent CRM)
- Experience with SaaS and wellness/fitness technology preferred—but being strategic and fast is more critical.
- Bonus: Familiarity with API, integrations, and cloud-based tools—valuable for positioning technical value propositions.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Ready to apply?
Apply to Mindbody