Merge API
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Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge builds the infrastructure that connects AI agents and B2B products to the rest of the world. We're looking for a designer who is passionate about the craft, genuinely obsessed with how AI is changing what's possible, and who moves fast because of it. You see problems before they're assigned to you, you use every tool available to work through them, and you don't stop until they're solved.
What You Will Do:
- Navigate ambiguity: Take high-level business goals and fuzzy problems and turn them into concrete, elegant designs that uplevel our products and delight our customers
- Operate with high agency: Identify gaps in our product or process before they become issues and drive solutions to completion without needing a roadmap handed to you
- Be a cultural force: Act as a highly opinionated advocate for the user, pushing the team to uphold an exceptionally high bar for polish and simplicity
- Scale the craft: Contribute to the systems, standards, and rituals that level up the whole team
- Move fast: Work closely across the product and engineering teams to unblock decisions and ship daily
What We Are Looking For:
- 2–4 years of product design experience, with at least one product that has real complexity; conditional states, non-deterministic systems, error handling and multiple users
- Strong portfolio demonstrating deep systems thinking and visual craft. Case studies demonstrate end-to-end thinking and illustrate business impact. Experience with building and maintaining a design system in Figma and code.
- AI-native: you've thoughtfully integrated generative AI into your process and know how to build with a sophisticated, polished UX with prompts. You have a deep understanding of the latest tools and techniques and have a point of view on where it's taking the discipline.
- You are a fast, scrappy thinker who'd rather show something rough in two hours than a polished spec in two days. You enjoy thinking on your feet and can adapt your process when timelines and requirements change.
- Strong engineering, product, and brand relationships: you speak the language and understand others' goals and constraints. . . You can articulate rationale and ask thoughtful questions that build trust with teammates. You are happy to take things off people's plates and have a can-do attitude.
- Genuine obsession: you have opinions about good design outside of work, you've been deeply invested in something before, and you're not just here for a line on your resume
Compensation
- The cash compensation range for this role is $150,000 - $170,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Please note this is an in office role in our NYC office
What will you be doing?
- Own end to end recruiting for all NYC based roles, partnering closely with hiring managers and executives.
- Drive full lifecycle searches across both technical (Engineering, Product, Data, Design) and GTM (Sales, Marketing, Customer Success, Ops) functions.
- Proactively source top talent and build strong pipelines in competitive West Coast markets.
- Run rigorous calibration and closing processes, including navigating complex compensation and equity conversations.
- Use recruiting data and insights to improve hiring speed, quality, and overall process efficiency.
- Partner cross-functionally to continuously improve our recruiting strategy and tooling
What experience/skills are required?
- 5+ years of full cycle recruiting experience across both technical and GTM roles.
- Startup experience in a fast paced, high ownership environment.
- Proven track record of sourcing, closing, and hiring high quality talent.
- Strong ability to manage multiple searches simultaneously with attention to detail.
- High ownership, scrappy execution, and comfort operating in ambiguity.
- Experience with Greenhouse, Ashby, LinkedIn Recruiter, Modernloop, Brighthire, or similar tools.
Compensation
- The cash compensation range for this role is $125,000 - $180,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Please note: this is an in office roles, 5 days per week in our SF office.
What will you be doing?
- Own end to end recruiting for all SF based roles, partnering closely with hiring managers and executives.
- Drive full lifecycle searches across both technical (Engineering, Product, Data, Design) and GTM (Sales, Marketing, Customer Success, Ops) functions.
- Proactively source top talent and build strong pipelines in competitive West Coast markets.
- Run rigorous calibration and closing processes, including navigating complex compensation and equity conversations.
- Deliver an exceptional candidate experience while elevating Merge’s brand in SF.
- Use recruiting data and insights to improve hiring speed, quality, and overall process efficiency.
- Partner cross-functionally to continuously improve our recruiting strategy and tooling
What experience/skills are required?
- 5+ years of full cycle recruiting experience across both technical and GTM roles.
- Startup experience in a fast paced, high ownership environment.
- Proven track record of sourcing, closing, and hiring high quality talent.
- Strong ability to manage multiple searches simultaneously with attention to detail.
- High ownership, scrappy execution, and comfort operating in ambiguity.
- Experience with Greenhouse, Ashby, LinkedIn Recruiter, Modernloop, Brighthire, or similar tools.
Compensation
- The cash compensation range for this role is $125,000 - $180,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
We are hiring backend and full stack engineers at the senior level on the Experience Engineering team. The team is a full stack, product engineering team with a mission to make Merge’s powerful product feel seamless and intuitive to use. This team owns all customer-facing surfaces with the goal to deliver a reliable, developer-friendly, and cohesive experience across all of them. We are hiring for mid - to staff - level positions, with candidate evaluation based on a combination of relevant experience and performance in the interview process.
- Participate in roadmapping and architecture discussions
- Produce high-quality, production-ready, readable, maintainable code
- Lead large projects from initial inception to production
- Unblock and support your team of peers including engineers, designers, product managers, and business operators
- Interact with customers to solve customer problems
- Build a best in class developer experience for Merge’s dashboard, docs, APIs and SDKs
- 3-7+ years of full-time software engineering experience (*open to multiple levels of seniority)
- Experience with frameworks (Django, Rails, Spring, React, Vue.js, Angular, etc.)
- Extensive knowledge of SQL databases (Postgres preferred)
- An ability to perform in a fast paced environment and deal with ambiguity
- Startup or SaaS experience preferred
- Experience with design systems, modern styling, and frontend testing practices a plus
- The cash compensation range for this role is $170,000 - $220,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Merge on the Rise:
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
Merge is hiring a Senior Engineering Manager to lead a core Growth product area focused on helping customers unlock and expand the value of the Merge Unified API.
You will lead a team of 10+ engineers who own the customer expansion experience and a critical product line, and be responsible for both execution and org design. We’re looking for a hands-on, product-oriented leader who can operate in ambiguity, stay close to the technical details, and drive high-velocity execution in a startup environment.
What you will do:
- Lead and scale a high-impact engineering team of 10+ engineers focused on Growth and customer expansion
- Own the roadmap for a core product area, translating company priorities into fast, iterative execution
- Partner closely with product, design, GTM, and leadership to drive initiatives like unified expansion, enterprise search, and AI-powered workflows
- Build and evolve the team structure over time, including hiring new engineers and growing future managers
- Act as a hands-on technical and product leader, diving into architecture, tradeoffs, and execution details when needed
- Drive a culture of ownership, speed, and low-ego collaboration across the team
- Identify and remove friction in the customer journey to increase activation, retention, and expansion
- Champion pragmatic use of AI and automation to accelerate development and improve team leverage
The Ideal candidate will have:
- 7 to 10+ years of engineering experience with 3+ years in management
- Experience leading teams of 8 to 12+ engineers in fast-paced, product-focused environments, ideally across multiple teams or through team leads
- Track record of owning or significantly influencing product outcomes, not just technical delivery
- Demonstrated ability to operate as a hands-on leader, comfortable going deep in both product and technical decisions
- Experience building and scaling teams, with interest and potential to grow into managing managers
- Strong product instincts, with the ability to prioritize, make tradeoffs, and drive toward business impact
- Comfort operating in ambiguity and driving clarity in evolving problem spaces
- Familiarity with modern backend systems such as Python, Django, Postgres, AWS, and Kubernetes
- Interest in AI and automation and how it can improve product experience and engineering velocity
Compensation
- The cash compensation range for this role is $230,000-270,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
We’re building a high-performing recruiting team because every hire shapes the trajectory of Merge. This role is a launchpad into recruiting, designed for someone early in their career who wants to learn quickly, take on real responsibility, and grow into a full-cycle recruiter over time. Success in this role means consistently building high-quality candidate pipelines, driving thoughtful outreach that engages top talent, and improving rapidly through feedback and iteration. We look for individuals who take ownership of outcomes, move with urgency, and approach their work with curiosity, humility, and a strong desire to get better every day.
What will you be doing?
- Build high-quality candidate pipelines by creating structured target lists, conducting deep research across companies and talent pools, and identifying patterns to continuously refine sourcing strategies
- Drive candidate engagement by crafting personalized outreach, running targeted campaigns across sourcing channels, and iterating based on performance data to improve response rates
- Execute with precision by maintaining clean ATS data, staying organized across multiple pipelines, and partnering closely with recruiters to prioritize roles and refine sourcing strategy
- Accelerate learning and growth by shadowing recruiters and hiring managers, rapidly incorporating feedback, and taking on increasing ownership across the recruiting lifecycle, including screening and coordination
What experience is required?
We do not expect prior recruiting experience. We care about how you think and operate.
- Highly organized with strong attention to detail
- Strong research skills and ability to uncover hard-to-find information
- Creative problem solver who can identify new ways to engage talent
- Coachable with a low ego and a willingness to learn quickly
- High ownership and accountability for outcomes
- Scrappy and resourceful, able to operate effectively with limited direction
Nice to Have
- Internship or experience in recruiting, sales, research, or operations
- Familiarity with LinkedIn or sourcing tools
- Interest in startups or technology
Compensation
- The cash compensation range for this role is $80,000 - $125,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Commercial Account Executive
Share this job
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is looking for an Account Executive to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric sales process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience with a in-demand product that already has proven product-market fit.
What You Will Do:- Help organizations of all sizes achieve immense growth by executing on their integration strategies
- Run full sales cycles from prospecting to closing, as well as working opportunities generated by marketing and SDRs
- Cultivate strong customer relationships and position yourself as a trusted advisor to facilitate expansions, renewals and referrals across your customers
- Build and redesign sales processes to help us create an exceptional customer journey
- Lead by example as a mentor for new sales team members as we continue to grow
- Collaborate with marketing, engineering, product, growth and platform teams to share your customer insights and help us continually improve all areas of Merge’s offering
- Experiment with new ideas, processes and tools that will improve and scale our sales motion
- 3-7+ years of experience as a top-performing account executive
- Experience selling a technical SaaS product with consistent ACVs of of $50k+
- Consistent track record of exceeding your quota
- Ability to create repeatable sales processes across a wide range of customer interactions and customer sizes
- Deep customer empathy and unrivaled communication skills
- Full sales-cycle management skills, from prospecting to closing
- Self-motivated and comfortable in a fast-paced and rapidly changing environment
- Prior experience as an early employee at a startup and/or selling an API product or developer tool are a bonus
Compensation
- The cash compensation range for this role is $180,000 - $221,000 total compensation (50/50 split base + variable).
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is looking for a driven Strategic Finance Senior Associate to grow into a core analytical partner to our business leaders. At Merge, Strategic Finance is a core operational unit: we don't just report on the business; we provide the analytical framework for major decisions. This is an ideal role for someone coming out of investment banking or investing who is ready to apply their technical foundation to real operating problems - and learn what it actually means to run a business.
The ideal candidate is technically excellent and intellectually hungry. You've spent time in banking and/or at an investment firm building models, evaluating businesses, and producing high-stakes materials under pressure - and now you want to understand what happens on the other side of the table. You're precise, fast, and analytically rigorous. You know how to build a model and tell a story with numbers. What you'll develop here is the operational context: how a SaaS business actually works, what drives ARR and retention, and how financial analysis shapes day-to-day decisions at a high-growth company.
What you will do:
- Financial Modeling & Analysis: Own and maintain complex models end-to-end - applying the same rigor you built in banking or investing to live operating decisions
- FP&A Ownership: Manage budgets across multiple departments, drive the rolling forecast, and own the monthly reporting package with clear variance narrative - you'll learn the full operating cadence of a scaling SaaS business
- SaaS Metrics & Performance: Build and maintain reporting across the full KPI stack with coaching on the operational context behind each metric
- Board & Investor Support: Independently produce analyses and financial narratives for board materials and investor updates - familiar territory, but now with a seat at the table when decisions get made
- Cross-Functional Partnership: Partner directly with department leads across the business to drive strategic decision-making, and build the stakeholder and communication skills that distinguish great operators from great analysts
The ideal candidate will have:
- Professional Tenor: 3–5 years of experience with a foundation in Investment Banking or Investing (PE, Growth Equity, VC, or similar); in-house finance experience is a plus but not required
- Technical & Analytical Rigor: Expert-level Excel and modeling skills with a "right is right" mentality - you produce work that reaches senior stakeholders with minimal revision
- Intellectual Curiosity: Genuine excitement to learn how a SaaS business operates - you ask why, not just what, and you're motivated by understanding the business behind the numbers
- Communication & Drive: Strong written and verbal communication skills and a bias toward action - you follow through, you flag blockers early, and you take ownership of your work
- The cash compensation range for this role is $140,000 - $160,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is looking for a driven Partner Operations Manager…
- Merge already powers integrations inside thousands of products. The next step is making Merge available everywhere developers and AI agents are already building: inside workflow platforms, agent frameworks, cloud marketplaces, and partner ecosystems. We are hiring a founding engineer to own this surface area. You will build the integrations that bring Merge into popular third-party platforms, and you will build the core product features that make those integrations possible. This is not about adding connectors to Merge's existing catalog. This is about expanding where and how Merge gets used by embedding our capabilities into the ecosystems that matter most.
- Build production integrations that bring Merge into third-party ecosystems: agent builders, workflow automation platforms, cloud marketplaces, and developer toolchains
- Design and ship core product features that unlock new distribution channels and allow Merge to operate natively in environments beyond our own dashboard and API
- Collaborate directly with external partner engineering teams to scope technical requirements, build joint integrations, and get Merge into partner storefronts and marketplaces
- Own the full lifecycle of partnership integrations from architecture and prototyping through submission, review, and production launch
- Identify and build the abstractions, SDKs, and developer surfaces that make it faster to integrate Merge into the next platform, reducing time-to-launch for each new ecosystem partnership
- Work closely with the partnerships, product, and GTM teams to prioritize which ecosystems to enter based on customer demand, strategic value, and technical feasibility
- 4-7+ years of full-time software engineering experience
- Experience building integrations into or on top of third-party platforms (e.g., marketplace apps, plugins, workflow nodes, agent tools, or platform extensions)
- Deep familiarity with API design, authentication patterns (OAuth 2.0, API keys), and the developer experience of consuming and exposing APIs
- An ability to perform in a fast-paced environment dealing with ambiguous technical challenges. Many of the ecosystems you build for will have immature documentation, evolving specs, or no precedent for what you are shipping
- Experience with Python
- Extensive knowledge of SQL databases (Postgres preferred)
- A product-minded approach to engineering. You care about why something is being built, not just how, and you can make scope and prioritization tradeoffs without waiting for a spec
Compensation
- The cash compensation range for this role is $170,000 - $225,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
We're looking for a Brand Designer to join Merge and help shape a brand that breaks the mold of typical B2B tech. This is your chance to define how our company shows up across every surface: web, events, social, product, and beyond.
At Merge, we're building a brand identity rooted in precision, craft, and technical sophistication. We need a designer who gets excited about translating complex API and AI infra concepts into striking, accessible visual stories; someone who can make infrastructure feel inspiring. You'll be designing for an audience of builders: developers, product managers, and technical professionals who value clarity, intelligence, and authenticity over generic aesthetics. If you're drawn to brands that respect their audience's intelligence and push creative boundaries in technical spaces, this role is for you.
Responsibilities
- Drive the evolution of Merge's visual brand identity across all channels: web, print, social media, video, events, and physical touchpoints, ensuring cohesive storytelling and consistency
- Design and produce high-impact brand assets, including campaigns, product launches, presentations, sales collateral, and event materials
- Own design projects from conception to completion with autonomy, collaborating closely with marketing and product teams
- Build and maintain scalable brand design systems with comprehensive frameworks, documentation, and asset libraries
- Experiment with cutting-edge AI tools and workflows, embracing an AI-first design mindset to push creative boundaries and accelerate production
Experience
- 5+ years of full-time design experience
- Expert in creating and evolving brand design systems with strong systems thinking and attention to detail
- Exceptional cross-functional collaboration skills
- Proficient at Illustrator, After Effects, InDesign, Cinema 4D, Figma, and Webflow
- Passionate about AI tools and eager to integrate them into your creative process to innovate and accelerate workflows
- Experienced with motion design (a strong plus). Comfortable defining motion libraries and bringing static designs to life with animation
- A portfolio that demonstrates conceptual range, sophisticated visual execution, refined typography, and compelling storytelling across digital and physical mediums
- Thrives on autonomy, collaboration, and soliciting feedback
- Experience working with technical products and/or developer tools to quickly understand and integrate our product offerings into your designs
- Excited to grow your skills and career at a dynamic, fast-paced startup that values craft, creativity, and innovation
Compensation
- The cash compensation range for this role is $150,000 - $180,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is poised to power all B2B integrations, and in doing so, are powering data movement for some of the most secure companies in the world. Working with these powerhouses requires us to follow industry leading security practices and constantly protect ourselves.
As the Director of Security at Merge, you will manage our security programs, including infrastructure, compliance, and security automation. While you don’t need specific experience with all of the above, we’d expect you to be excited to learn and grow, and tackle any challenges that may come your way.
What you will do:
- Create and drive the security roadmap
- Manage our compliance automation programs (SOC 2, ISO 27001, HIPAA, etc.). We’ve already achieved these using Drata, and while you have a team to support you, you will take the lead.
- Ensure all engineers and employees of Merge treat security as a core part of our practices
- Manage our Bug Bounty Program
- Implement security controls across Merge, from infrastructure to CI
- Implement and run manual and automated security practices to mitigate vulnerabilities
- Assist with security reviews, threat modeling, disaster recovery practice, and code reviews
The ideal candidate will have:
- 7+ years of security engineering experience
- Ownership or leadership within areas of security at previous organizations, infosec being a plus
- An overall excitement around building a more secure engineering function and organization
- Ability to manage security programs
- Experience with and a desire to code in at least one major programming language
- A thorough understanding of networking and infrastructure, including load balancing, VPNs, Zero Trust, HTTPS, DNS, etc.
- Experience with multi-tenant cloud environments
Compensation:
- The cash compensation range for this role is $240,000 - $280,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Benefits:
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
We are hiring backend and full stack engineers onto our two San Francisco based engineering teams. Our Foundations team is responsible for building Merge's infrastructure to help achieve new degrees of scale, performance, and reliability. Our Automation team is harnessing Applied AI and large language models (LLMs) to build net-new, externally facing products and to drive internal efficiency through automation, intelligent tooling, and AI-native user experiences. We are hiring for mid - to staff - level positions, with candidate evaluation based on a combination of relevant experience and performance in the interview process.
- Participate in roadmapping and architecture discussions
- Produce high-quality, production-ready, readable, maintainable code
- Lead large projects from initial inception to production
- Unblock and support your team of peers including engineers, designers, product managers, and business operators
- 3-7+ years of full-time software engineering experience (*open to multiple levels of seniority)
- An ability to perform in a fast paced environment dealing with ambiguous technical challenges
- Startup or SaaS experience preferred
- Experience with Python and Go
- Extensive knowledge of SQL databases (Postgres preferred)
- Full stack candidates should additionally have experience working with React and Typescript
- The cash compensation range for this role is $170,000 - $220,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Merge on the Rise:
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
You’ll be the voice and face of Merge for the AI developer community, lighting up the builders who want to ship real products with agents, LLMs, and integrations. This role is about driving awareness, activation, and long-term love for Merge: helping developers get onboarded quickly, build confidently, and keep coming back as their use cases scale.
This is a hands-on, execution-focused role at the intersection of community, content, and real technical work. You’ll write docs, build sample apps, create tutorials and demos, and show the world what’s possible with Merge through videos, talks, and developer-first storytelling. You’ll have a senior advisor to partner with, but success comes from being curious, self-directed, and comfortable thriving in ambiguity.
What will you be doing?
Content and documentation
-
Write quick start guides, tutorials, and how-to content for Agent Handler and Unified
- Build small sample applications that demonstrate real integration patterns developers can copy and adapt
- Create short-form video content including demos, product walkthroughs, and quick tutorials for YouTube and social distribution on X.
- Identify gaps in existing docs by testing the developer journey yourself and logging what breaks
- Contribute to SEO-optimized blog posts that target developer search intent
Community and distribution
- Monitor developer forums and community channels for common friction points and surface them internally
- Own and execute community channel strategy across Discord, developer forums, and social platforms, including growing presence and defining engagement playbooks.
- Help amplify Merge content across relevant developer communities and events without being spammy about it
- Support influencer and creator partnerships by preparing briefs, reviewing content, and checking technical accuracy
Developer experience
- Test real-world use cases against the product and document what works and what does not
- Channel developer feedback from docs, community, and content back to the product team
- Create eye catching videos for X that entice developers to learn more
- Help maintain the YouTube channel with short-form demos and walkthroughs
What experience is required?
We care more about curiosity, technical credibility, and communication ability than years of experience. That said, you should have:
Must have
- Bachelor’s degree in Computer Science or a related field and 3 years of experience in the job offered or in a Developer Relations Engineer-related occupation. Alternatively, will accept a Master’s degree in Marketing, Business Administration, Computer Science or a related field, and 1 year of experience in the job offered or in a Developer Relations Engineer-related occupation.
- Some professional or project experience building with APIs. You should be comfortable reading API docs, making API calls, and debugging authentication issues without much help.
- Exposure to AI agent frameworks, LLMs, or tool-calling patterns. You do not need to be an expert, but knowing what an agent is helps
- The ability to write clearly about technical topics without being dry. You do not need to be a poet, but you should be able to explain a concept to a developer who has never seen it before.
- Genuine interest in the developer experience. You notice when something is confusing and you want to fix it.
- Comfort working asynchronously in a fast-moving environment where things change frequently
- A public artifact of some kind: a GitHub repo, a blog, a demo video, a side project. Something that shows you build and share.
Nice to have
- Experience with content formats like video walkthroughs, demos, or screencasts
- Basic SEO awareness. You understand why keyword intent matters and how to structure content for search
Compensation
- The cash compensation range for this role is $160,000 - $185,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Enterprise Account Executive
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Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge sits at the intersection of infrastructure and AI, powering integrations for some of the most forward-thinking AI companies in the world including OpenAI, Ramp, Dropbox, and more. With strong product-market fit and meaningful traction across enterprise customers, we’re entering the next phase of enterprise growth — scaling our position as the leading AI infrastructure integration platform. We’re looking for an Enterprise Account Executive to help drive that expansion.
In this role, you’ll work with some of the largest and most technically sophisticated companies in our pipeline. You’ll own deals end-to-end — from prospecting through close, expansion, and renewal — while navigating multiple stakeholders across product, engineering, and executive teams. You should be comfortable operating in complex sales cycles, bringing structure to ambiguity, and keeping momentum in high-stakes deals.
This role is about execution, rigor, and sustained performance as we continue to grow upmarket.
What You Will Do:- Help organizations over 1000 employees achieve growth by executing on their integration strategies
- Run full sales cycles, from prospecting to closing, as well as growth and renewals, as well as working opportunities generated by marketing and SDRs
- Cultivate strong customer relationships and position yourself as a trusted advisor to facilitate expansions, renewals and referrals across your customers
- Collaborate with marketing, engineering, product, growth and platform teams to share your customer insights and help us continually improve all areas of Merge’s offering
The ideal candidate will have:
- 5–8+ years closing complex SaaS deals ($100k+ ACV)
- A consistent track record of hitting or exceeding quota
- Experience selling technical products (APIs, developer tools, or infrastructure is a plus)
- Strong communication skills and comfort selling to senior leaders
- Be organized, self-driven, and comfortable in a fast-moving environment
- Have prior experience as an early employee at a startup or a growth stage company
Compensation
- The cash compensation range for this role is $270,000-300,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Partner Operations Manager
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Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is looking for a driven Partner Operations Manager…
- Merge's integration ecosystem spans 300+ third-party platforms, and every one of those partnerships requires ongoing operational coordination to keep running. We are looking for a Partner Operations Manager to own the systems, processes, and cross-functional workflows that make this ecosystem work at scale. You will be the operational backbone of our partnerships function: the person who ensures nothing breaks, nothing stalls, and the team can move from 300 integrations to 500+ without adding complexity. This is a high-autonomy role where you will build the infrastructure that turns a fast-growing partner network into a repeatable, scalable operation. This role starts embedded in Partnerships, with a clear path to broaden into Product Ops as we scale our operating cadence, visibility, and cross-functional execution.
- Own the operational infrastructure that keeps 300+ integration partnerships running, including credential management, sandbox upkeep, and partner access
- Build and maintain the systems and automations that allow the partnerships team to scale without proportional headcount growth. If something is manual and recurring, your job is to eliminate it.
- Serve as the central point of coordination between Merge's engineering, support, customer success, and partner teams, ensuring escalations are routed, tracked, and resolved quickly (clear owners, timelines, and follow-through)
- Drive complex partnership workflows end to end, from contract and NDA cycles through technical onboarding to live production status
- Lead partner API migration projects by managing timelines, dependencies, and communication between Merge engineering and external partner teams
- Own the partnerships operating rhythm (intake, prioritization, weekly status, and retros) to keep work unblocked and stakeholders aligned
- Create and maintain internal documentation and a single source of truth for partner context (status, owners, timelines, credentials), reducing institutional knowledge risk
- Over time, take on broader Product Ops ownership across Product (and partnership-adjacent) work — building operating cadence, improving planning/intake/prioritization, and defining metrics + reporting that increase visibility and execution velocity
- 3-5+ years of experience in partner operations, technical program management, business operations, or a similar function at a SaaS or infrastructure company
- A track record of building systems and processes that replaced manual work. You should be the kind of person who sees a recurring task and immediately thinks about how to automate or templatize it
- Strong organizational skills with experience managing high volumes of concurrent workstreams across multiple stakeholders without letting things slip
- Comfort working with technical teams and concepts. You do not need to write code, but you should understand APIs, credentials, sandboxes, and integration architectures well enough to triage issues and communicate effectively with engineers
- Experience managing vendor or partner relationships, including contract workflows, stakeholder coordination, and cross-functional escalation paths
- Experience building cross-functional operating processes (intake, prioritization, reporting, and continuous improvement) in a fast-changing environment
- An entrepreneurial mindset. This is a new role at Merge where you will need to define your own workflows, build from scratch, and operate with a high degree of independence
Compensation
- The cash compensation range for this role is $120,000 - $135,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Customer Success Manager, Commercial
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Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Merge is looking for a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience.
What you will do:
- In the role, you will work directly with technical stakeholders at our customers to escalate and resolve issues and challenges swiftly and effectively
- You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases
- The expectation will be to manage 40-50 commercial customers
- Your goal will be to ensure customer satisfaction as a whole, enhance customer experience working with Merge, help identify upsell opportunities, and play a key part in supporting customer contract renewals
The ideal candidate will have:
- A minimum of 3+ years of experience working in a Customer Success or Account Management function for software products
- A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge
- The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
- An entrepreneurial mindset – in a fast-moving startup environment, priorities shift and playbooks don't always exist; you'll need to exercise sound judgment, adapt quickly, and operate effectively beyond established processes
- Team player and passion for collaboration
Compensation:
- The cash compensation range for this role is $125,000-$150,000 OTE (base + variable compensation)
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Benefits
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Technical Support Engineer at Merge
As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You’ll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving skills, and excellent communication and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact, with increased levels of internal and external visibility.
Responsibilities:
- Provide technical support to customers via online chat, email and Slack
- Troubleshoot technical issues and provide solutions to customers in a timely manner
- Assist with the integration of Merge into our customers' product
- Collaborate with other teams, including engineering and platform, to identify and resolve customer issues
- Create and maintain help center guides and documentation
- Create the foundation for a successful and rapidly growing support engineering team!
Experience:
- 2+ years in support engineering, solutions engineering, sales engineering, or software engineering
- Strong verbal and written communication skills
- Strong problem-solving skills
- Strong work ethic, goal-oriented, and great attention to detail
- Prior startup experience is a plus
Benefits - 25 days PTO + 10 public holidays
- 100% covered health, vision, and dental insurance
- $200 one-time home office stipend
- Free dinner when working past 7p
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Technical Support Engineering Manager
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Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Technical Support Engineer at Merge
As a Technical Support Engineering Manager, you will lead and grow a team of Technical Support Engineers responsible for delivering world-class support to Merge customers and prospects. Your team will troubleshoot technical issues, guide customers through integrating Merge into their products, and act as a critical bridge between customers, engineering, and product teams.
In this role, you’ll combine technical expertise, operational leadership, and people management to ensure our customers have an exceptional experience when building on Merge. You will help scale our support function, build efficient support processes, and develop a high-performing team capable of solving complex technical problems.
The ideal candidate has experience managing technical support or solutions engineering teams in a high-growth SaaS environment, a strong understanding of APIs and integrations, and a passion for building systems and teams that deliver outstanding customer outcomes.
Your work will directly impact customer satisfaction, product quality, and the overall success of Merge’s platform.
Please note this is an in office role 5 days per week in either New York City or San Francisco.
What will you be doing?
- Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings.
- Troubleshoot technical issues and drive creative solutions to customers in a timely manner.
- Contribute to establishing and maintaining the integration of Merge into our customers’ product
- Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests.
- Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base.
- Help lay the foundation for a successful and rapidly growing support engineering team!
What experience is required?
- 5+ years of experience in technical support engineering, solutions engineering, or developer support roles.
- 2+ years of experience managing or leading technical support or solutions teams.
- Strong technical background with experience working with APIs, integrations, and debugging customer implementations.
- Experience supporting technical products used by developers or product teams.
- Excellent verbal and written communication skills.
- Demonstrated ability to manage incidents, escalations, and cross-functional collaboration.
- Strong operational mindset with experience building processes, documentation, or support tooling.
- High ownership, attention to detail, and a customer-first mindset.
Compensation
- The cash compensation range for this role is $151,000-176,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Benefits:
- Unlimited PTO + 10 company holidays
- Quality health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
As a Solutions Engineer, you will be responsible for all technical activities with prospects while they test and deploy Merge, including building out proofs of concepts, problem-solving, and giving demos. You’ll work closely with engineering and platform teams to prioritize feature requests, squash bugs, and help strategize on our product roadmap. Projects you’ll work on as a Solutions Engineer will be high value and high impact, with increased levels of internal and external visibility.
What you will do:
- Lead as the key technical contact for prospects as they test and deploy Merge through proofs of concepts and technical workshops
- Take ownership of relationships and ensure a seamless developer experience
- Work with engineering and platform teams to highlight any product improvements based on prospect insights
- Create the foundation for a successful and rapidly growing solutions engineering team!
The Ideal candidate will have:
- 3+ years in solutions engineering, sales engineering, or software engineering
- Computer science background or other technical/quantitative orientation
- Strong verbal and written communication skills
- Strong work ethic, goal-oriented, and great attention to detail
- Prior startup experience is a plus
- The cash compensation range for this role is $155,000 - $190,000.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- Quality health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
What you will do:
- Own the technical strategy and execution lifecycle of integrations with our API providers - ideation, development, launch, and beyond
- Work cross-functionally with partnerships, engineering, post-sales, and product to deliver enterprise-grade integrations & expand Merge's coverage across 7 categories
- Internally advocate for Integration Engineering needs, and lead projects related to data quality and internal tooling
- Help design the Integrations Engineering function at Merge - what it's responsible for, how it interfaces with other teams, and how it'll grow and develop over time
The ideal candidate will have
- 1+ years in engineering roles, preferably with startup exposure
- Strong technical understanding and problem solving, preferably in the form of a prior Computer Science background or other engineering orientation
- Prior experience with APIs and integrations is a plus
- Ability to manage responsibilities across different areas such as working cross functionally, debugging and building on APIs, or writing documentation
- Bias to action & preference for being hands on -- Integrations Engineers work on powering mission-critical integrations for our customers, so we’re not afraid to jump in and become owners!
- Strong communication skills, adept at interfacing with different audiences and communicating complex technical concepts
- The cash compensation range for this role is $115,000 - $150,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package.
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
Merge is looking for a driven Sr/Staff Engineer, Agent Handler to build the next generation of Merge through externally facing, AI-native products powered by large language models, while also owning the foundational systems that enable AI-driven features and operational leverage across the company. You’ll guide a high-impact team through fast-moving problem spaces, partnering closely with product, design, and go-to-market to turn cutting-edge AI into real customer and business value.
What you will do:
- Lead and foster a culture of innovation, experimentation, and technical rigor
- Define and execute the roadmap for AI-driven products and internal tooling to improve integration development, monitoring, and automation
- Collaborate with product, design, and engineering teams to build intelligent, user-facing tools that differentiate Merge’s platform
- Ensure AI models and systems are deployed with scalability, performance, and security in mind
The Ideal candidate will have:
- 1+ years leading engineers and technical projects, with previous 7 - 10+ years of IC experience in software or ML/AI systems
- Strong track record of leading teams building AI-powered products, ML platforms, or data-intensive applications
- Familiarity with technologies and frameworks such as Python, Django, React, Postgres, AWS, and ML/AI libraries
- Product-minded engineering leader who can balance research/experimentation with shipping high-impact features
- Strong collaborator able to align AI-driven initiatives with broader company and customer goals
Compensation
- The cash compensation range for this role is $200,000-$245,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package
Merge on the Rise:
Forbes Next Billion Dollar Startups 2023
G2 Fastest Growing Products 2024
Benefits
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- Free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Who are we looking for?
Merge is seeking a Field Marketing Manager to lead the strategy and execution of marketing activities for North America, with support for our team in Berlin. We’re looking for a passionate person to build relationships with internal and external stakeholders that understands how to drive early-stage pipeline as well as build programs to accelerate sales cycles and close business. The ideal candidate has experience running field events across established companies and startups.
What will you be doing?
- Execute on our event strategy ensuring we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner
- Extend the Merge brand across different event formats including in person conferences, virtual events, product launch events, influencer meetups, and more
- Define and measure field marketing success through key performance indicators (KPIs) such as ROI, lead generation, pipeline influence, and sales engagement
- Manage overall budget and driving high ROI of our events
- Lead functional collaboration with the Marketing, Sales, and BD teams to execute a strong field marketing strategy from planning through follow ups
What experience is required?
- 3+ years of relevant Field Marketing experience across both established companies and startups with 3-5 years in the B2B SaaS space
- Strong relationship-builder who can collaborate effectively with sales, marketing, and product teams while maintaining a customer-focused approach
- Proven track record of executing creative, impactful field marketing programs for both executive and practitioner audiences with experience across diverse event types
- Ability to create and execute different types events from building brand awareness to generating demand, turning successful projects into repeatable programs
- Outstanding project management skills with excellent attention to detail and operational rigor—you set a high bar for quality, creativity, execution, and productivity
- Familiarity with sales processes and systems, with an outcome-driven and analytical mindset
- Willingness to travel domestically and internationally up to 40%
Compensation
- The cash compensation range for this role is $130,000 - $165,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package
- Unlimited PTO + 10 company holidays
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
What you will do:
- Drive roadmapping and architecture discussions
- Produce high-quality, production-ready, readable, maintainable code
- Lead Merge's most impactful projects from initial inception to production
- Unblock and support your team of peers including engineers, designers, product managers, and business operators
The ideal candidate will have:
- 7 - 10+ years of full-time software engineering experience
- Experience with frameworks (Django, Rails, Spring, etc.)
- Extensive knowledge of SQL databases (Postgres preferred)
- Scaling Core Systems: Identify and resolve performance bottlenecks in our data syncing engine, lead large-scale migrations to more efficient technologies and storage solutions, and drive initiatives to increase system throughput
- Product Innovation: Design flexible syncing paradigms that support advanced customization across model normalization, scheduling, data filtering, and API rate limit handling
- New Revenue Streams: Partner with Product to ideate, prototype, and validate entirely new product lines or feature categories that unlock growth opportunities
- The cash compensation range for this role is $210,000 - $250,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
Merge on the Rise:
- Unlimited PTO + 10 company holidays
- Pre-Tax commuter benefits
- 100% covered health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- In office snacks and free dinner when working past 7pm
- Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Ready to apply?
Apply to Merge API