General Manager - Licensed Cosmetologist

Managers at Madison Reed’s Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day.

The Madison Reed Hair Color Bar Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As manager your mission is threefold: guest satisfaction, business building and team development. #livelifecolorfully

This role reports to the District Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs.

At Madison Reed, we aim to pay competitively. The base salary for this role is $66,300, with opportunities to earn monthly bonuses. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful Candidate.

Responsibilities:

• Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
• Ensure all aspects of the business are staffed and resourced, including but not limited to: front of house operations, adhering to all company standard operating procedures, assisting guests with retail orders, managing bookings, services and memberships.
• Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar’s, including stepping in and working behind the chair as needed.
• Ability to step in for district support as needed by the District Manager which could include training a new Manager, supporting them remotely, or visiting nearby location to support on site.
• Achieve monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Demonstrate mastery of all Madison Reed systems, policies, processes and procedures
• Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities.
• Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.
• Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying
• 2+ years of salon and retail experience
• 2+ years of operational management experience
• 2+ supervising other team members and participating in hiring, training and scheduling
• Strong level of technical proficiency a as a colorist
• Proven track record of exceeding key operational and performance metrics
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance All offers of employment are contingent upon the successful completion of a background check. While a criminal record does not automatically disqualify a candidate, the results will be reviewed as part of the hiring decision. We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Hair Color Bar Assistant, Licensed Cosmetologist

The Hair Color Bar Assistant at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Hair Color Bar Assistant is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Hair Color Bar Assistant is in training for promotion to Licensed Colorist. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $28.50 - $29.50 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
  
  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.