Madano’s Creative Practice 

Madano Creative delivers dynamic, award-winning designs for creative campaigns and complex challenges.  

Led by Arian Oldroyd, our multi-disciplinary design team employs intelligence, passion and commitment to craft highly visual content and creative solutions. Our visual thinking and capabilities bring client strategies to life, enhancing propositions and brand equity through a compelling creative experience. 

The role 

Working as part of Madano’s Creative Practice, the Presentation Designer plays an important role in delivering high-quality, visually engaging materials for our clients. Collaborating closely with creative and client services teams, this role combines strong design expertise with technical PowerPoint capability to bring complex content to life in a clear and compelling way. 

The Presentation Designer has a strong eye for layout, typography and visual storytelling, alongside advanced knowledge of PowerPoint, Google Slides and Adobe Creative Suite. They are responsible for translating ideas and data into effective presentation formats, ensuring all outputs are aligned with brand guidelines and delivered to a consistently high standard. 

This role involves working across multiple projects, from initial briefing through to final delivery. The Presentation Designer is accountable for interpreting briefs accurately, managing timelines, and producing creative, well-structured presentations that meet client needs. They will also contribute to team collaboration, support wider creative projects where needed, and uphold best practices across design, file management and production processes.  

Core responsibilities 

• Design and deliver high-quality, visually engaging PowerPoint (and Google Slides) presentations for clients, translating complex information into clear, compelling visual stories  

• Apply strong design fundamentals (typography, layout, colour and composition) to create polished, on-brand materials  

• Develop and build dynamic presentation templates, ensuring consistency in style, formatting and data visualisation  

• Integrate creative assets including graphics, charts, infographics, animations, and multimedia and interactivity to enhance presentation impact  

• Manage projects from initial brief through to final delivery, ensuring timelines and quality standards are met  

• Collaborate closely with Designers, Project Managers and Account Leads  throughout projects, contributing to briefings, scoping and progress updates  

• Ensure all work aligns with brand guidelines, licensing requirements and internal quality standards  

• Optimise presentations for performance and usability across formats and platforms  

• Maintain best practices in file management, version control and documentation  

• Troubleshoot technical and design issues as they arise  

• Support wider creative and digital projects and contribute to internal learning and knowledge sharing 

What you bring 

• Advanced PowerPoint (and Google Slides) skills, with the ability to create sophisticated, functional, interactive and visually engaging presentations  

• Strong working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)  

• A keen eye for detail, with high standards for accuracy and quality  

• Solid understanding of design principles, including typography, layout and visual hierarchy  

• Ability to interpret data and content and translate it into effective visual formats  

• Experience working with brand guidelines and maintaining consistency across outputs  

• Strong organisational skills, with the ability to manage multiple projects and deadlines  

• A collaborative mindset and confidence working with cross-functional teams  

• Clear and proactive communication skills  

• A proactive approach to problem-solving and learning new tools and techniques  

What we offer 

• The opportunity to work on meaningful projects delivering work that makes a real impact  

• A collaborative and supportive creative environment within Madano’s Creative Practice  

• Opportunities to develop your design, technical and creative skillset  

• Exposure to a variety of projects, clients and formats  

• Ongoing learning and development, including internal knowledge sharing 

About Madano 

Madano is committed to building a better world through intelligent and creative communications. We work with clients who are solving the major challenges of our time through science and technology – helping them tell their story, make the right connections, change attitudes, and influence behaviours.  

Our people are highly motivated and engaged, always encouraged to make their voices heard and given the opportunity to progress. And while we deal with serious issues, we make sure we don’t take ourselves too seriously along the way. Questioning accepted wisdom, always looking for alternative solutions, ours is a purpose-driven culture where everyone pulls together to make a lasting difference.  

We have resolved to work only with organisations whose values align with our own. And we employ people who demonstrate a genuine commitment to delivering positive change.  

Important Information

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.

In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.

As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.

What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.

The Role

Over the past three years, Madano’s Healthcare Practice has grown significantly to become one of the UK’s largest focused healthcare communications offerings. To support our continued growth, we’re looking for an Account Director, to work on our rapidly expanding commercial pharma business.  

Account Directors are integral to leading teams to deliver exceptional work for our clients, across a variety of therapy areas and projects. We are seeking a highly experienced and dynamic Account Director to join our team.

The ideal candidate will have a strong background in commercial/marketing programmes, exceptional leadership skills and a proven track record of managing and growing client accounts. As an Account Director, you will be the day-to-day lead for multiple clients, responsible for leading client relationships, overseeing the strategic direction and execution of plans, and ensuring the successful execution and delivery of high-impact programmes that foster long-term client relationships.

Key Responsibilities:

Client Relationship Management:

• Act as the primary point of contact between Madano and key clients, ensuring clear and effective communication and building strong and trusted relationships.
• Understand client needs and objectives to provide strategic guidance and tailored solutions.
• Lead client meetings, presentations and discussions to effectively shape and guide projects, share insights and provide recommendations
• Develop a deep understanding of each client's business, products, and industry landscape.
• Proactively identify opportunities to enhance client satisfaction and address any concerns.
• Build trust and credibility with clients through consistent delivery of high-quality work.

Strategic Planning and Execution:

• Develop and implement strategic communication plans and strategies that align with client objectives and industry trends and are tailored to client goals.
• Oversee the planning, execution, and delivery of commercial projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Be able to monitor project performance, identify potential risks and implement corrective actions as needed.
• Coordinate with internal teams where needed - including other Madano practices and AVENIR GLOBAL brands - to ensure alignment and understanding of project goals and to provide an integrated approach to project delivery.
• Monitor industry developments and incorporate relevant insights into strategic plans.

Team Leadership and Development:

• Lead and mentor a team of account managers, account executives and medical writers.
• Foster a culture of collaboration, creativity, and accountability within the team.
• Provide regular feedback, guidance and support to team members to achieve their professional goals.

Business Development:

• Identify opportunities for account growth and new business development.
• Contribute to the agency's growth by expanding existing accounts and securing new clients.
• Lead brainstorming sessions to generate innovative ideas and solutions.
• Develop and present compelling proposals and pitches to potential clients.
• Collaborate with the business development team to expand the agency's client base.
• Build and maintain a network of industry contacts and potential clients.
• Participate in industry events and conferences to promote the agency's expertise.

Financial Management:

• Develop and oversee the management of account budgets, ensuring financial targets are met.
• Identify resourcing needs and support with capacity planning and financial forecasting.
• Track and report on account financial performance, including revenue and profitability.
• Negotiate favourable terms and agreements with clients and vendors.
• Ensure accurate and timely invoicing and payment collection.
• Identify cost-saving opportunities without compromising quality.

Quality Assurance:

• Establish and maintain quality standards for all client deliverables.
• Implement processes and checklists to ensure consistency and accuracy in project execution.
• Conduct regular reviews of project work to identify areas for improvement.
• Solicit client feedback to continuously enhance service quality.
• Address any quality issues promptly and implement corrective actions.

Qualifications:

• Bachelor’s degree in life sciences, communications, marketing, or a related field; advanced degree preferred.
• Minimum of 5 years of experience in in a fast-paced communications environment (in-house or agency) focused specifically on commercial programmes, with proven experience in senior account management and client relationship building.
• Strong understanding of working on large-scale commercial programmes bringing to bear experience including brand positioning, launch planning, omnichannel and promotional material development.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication, presentation, and negotiation skills.
• Ability to think strategically and creatively to solve complex problems.
• Strong organizational skills and attention to detail.
• Proficiency in project management tools and software.

What the role can offer you

• The opportunity to work with varied and dynamic clients across the healthcare space
• The chance to work with a well-established, hard-working, and collaborative team
• The ability to work alongside some of the most talented people in the industry, including specialists in our Insights & Analytics, Digital and Creative teams.
• First rate, dedicated training that will enable you to take control of your career, continue to develop as an expert in the field of healthcare communications, and become a trusted advisor to clients
• An opportunity to progress your career in a fast-growing Consultancy

Important Information

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.

In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.

As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.

What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.

Role Overview

As a Principal Medical Writer, you will take strategic and scientific ownership of major client accounts, ensuring the delivery of scientifically rigorous, creatively crafted, and strategically aligned medical communications.

You will serve as a senior scientific leader and trusted advisor - shaping programmes, influencing client strategy, driving new business initiatives, and leading and inspiring the scientific services team. This role blends deep scientific expertise, high-level client partnership, leadership, and programme oversight.

Working in close collaboration with editorial, scientific, client services, and creative teams, you will deliver best-in-class medical communications that meaningfully influence healthcare decision-making.

Core Responsibilities

Scientific Strategy & Content Leadership

• Act as lead scientific strategist across 1-2 major accounts, setting scientific direction and ensuring alignment with client goals
• Oversee and contribute to the development of high-quality, scientifically robust, insight-driven content across medical communications disciplines
• Ensure the highest standards of scientific accuracy, data interpretation, narrative coherence, and editorial quality
• Lead complex scientific discussions with clients, external experts, and senior internal stakeholders
• Apply deep understanding of therapy areas, competitive landscapes, and market trends to shape programmes and generate new project ideas
• Ensure rigorous implementation of QC processes and best-practice guidelines (e.g., ICMJE, GPP, study reporting standards)

Understanding the Medical Communications Environment

• Maintain advanced knowledge of the pharmaceutical industry and drug development process, linking these to pre- and post-launch client objectives
• Analyse and synthesise scientific, product, market, competitor, and cross-industry insights to guide strategic decision-making
• Interpret therapy area developments and assess implications for ongoing and future work
• Demonstrate strong understanding of global compliance frameworks (e.g., ABPI, US Sunshine Act) and ensure adherence

Project & Account Leadership

• Oversee editorial resourcing and scientific delivery across key accounts
• Define outcome-focused objectives with clients and embed these within delivery plans
• Monitor progress across multiple workstreams, anticipate risks, and guide teams to ensure high-quality, timely delivery
• Identify opportunities for continuous improvement, innovation, and value-add

Client & External Engagement

• Serve as a trusted scientific advisor to clients, external experts, and senior stakeholders
• Lead high-level scientific conversations and provide authoritative recommendations grounded in data and strategy
• Build and sustain deep client relationships, confidently navigating complex stakeholder dynamics
• Lead scientific elements of client meetings, workshops, and events
• Rapidly establish credibility with new clients across diverse therapy areas

Internal Leadership & Team Development

• Mentor and coach writers to support capability development and delivery excellence
• Line-manage 2-3 writers (as required), supporting growth, setting expectations, and identifying development opportunities
• Proactively identify and resolve team challenges with a solutions-focused mindset
• Develop and deliver training sessions and scientific capability-building initiatives
• Foster a collaborative, inclusive, and high-performing team culture

Financial & Business Leadership

• Contribute to internal and external budget discussions, defining scope, hours, and resourcing needs
• Support forecasting and planning processes to anticipate resource requirements
• Demonstrate strong understanding of account recoverability and model sound financial behaviours
• Identify opportunities for organic account growth and strategic expansion
• Lead development of scientific and strategic components of pitches and proposals, presenting confidently in new business settings

What You’ll Bring

• A degree in a life science or biomedical discipline (MSc or PhD advantageous), with advanced scientific literacy
• Extensive medical writing experience in a medical communications agency environment (typically 6+ years), including leadership of major accounts
• Demonstrated expertise across multiple content disciplines (publications, medical affairs, promotional) and end-to-end programme development
• Strong ability to interpret, synthesise, and communicate complex scientific information with clarity and impact
• Confidence leading high-level client conversations and acting as a trusted scientific partner
• Proven experience mentoring and managing writers, with commitment to developing talent and maintaining team morale
• Strong organisational skills, managing competing priorities across complex accounts
• Proficiency with Microsoft Office, reference management tools (e.g., EndNote), and medical communications platforms (e.g., Veeva, Datavision)

What We Offer

• Leadership opportunities within high-impact, strategically significant accounts
• Clear progression pathway with exposure to senior decision-making, agency leadership discussions, and complex cross-functional programmes
• A collaborative, people-focused culture that values scientific excellence, curiosity, and continuous learning
• Opportunities to shape scientific strategy across multiple therapy areas within the AVENIR GLOBAL network

Important Information

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.

In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.

As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.

What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.

Role Overview

As a Senior Medical Writer, you will play a key role in delivering scientifically robust, strategically aligned, high-quality content across a range of medical communications outputs.

Working as a key writer on client accounts or workstreams, you will create content that meets client objectives, timelines, and budgets, while contributing to broader account strategy and team development.

This role combines scientific expertise, project ownership, effective communication, and mentoring responsibilities, with close collaboration across scientific, client services, and creative teams to deliver impactful work and support business growth.

Core Responsibilities

• Serve as a key writer across client accounts and workstreams

• Develop accurate, insightful, and compelling content across a range of medical communications materials

• Ensure all deliverables align with client objectives, timelines, and budgets

• Interpret and communicate complex scientific data with clarity and precision

• Contribute to broader account strategy and team development

• Collaborate cross-functionally to deliver high-quality, strategically aligned outputs

• Lead conversations with clients and/or external experts as a medical communications expert

What You’ll Bring

• A degree in a life science or biomedical discipline (MSc or PhD advantageous)

• At least 3 years’ experience in a medical communications agency environment

• Proven ability to develop accurate, engaging scientific content across diverse formats

• Strong scientific literacy and attention to detail

• Excellent written English and consistency in style and tone

• Competence in Microsoft Office, reference management tools (e.g., EndNote), and client project management systems (e.g., Datavision, Veeva)

What We Offer

• Structured support to move into Associate Principal and Principal roles, including targeted mentoring and exposure to cross-functional strategic work

• A supportive, people-focused culture that values curiosity, creativity, and scientific excellence

• Professional development opportunities within the wider AVENIR GLOBAL network, including training to strengthen scientific, strategic, and leadership skills

Important Information

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.

In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.

As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.

What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.

Role Overview

As a Senior Medical Writer, you will serve as a key writer across client accounts and workstreams, creating high-quality medical communications content that meets client objectives, timelines, and budgets while contributing to broader account strategy and team development.

You will develop accurate, insightful, and compelling content across publications and other materials, bringing at least 3 years’ experience in a medical communications agency environment.

About the role

You will play a central role in delivering scientifically robust, strategically aligned content across a range of medical communications outputs. Responsibilities include:

• Leading the development of clinical abstracts, posters, and manuscripts
• Ensuring deliverables meet client objectives, timelines, and budgets
• Contributing to account strategy and team development
• Driving quality and scientific excellence across projects

This role combines scientific expertise, project ownership, effective communication, and mentoring responsibilities. You will work closely with scientific, client services, and creative colleagues to deliver impactful work and help drive business growth.

What You’ll Bring

• A degree in a life science or biomedical discipline (MSc or PhD advantageous)
• At least 3 years’ experience in a medical communications agency environment
• Proven ability to develop accurate, insightful, and compelling content across publications and other materials
• Strong scientific literacy and the ability to interpret and communicate complex data with clarity and precision
• Excellent written English, with strong attention to detail and consistency
• Competence in Microsoft Office and reference management tools (e.g., EndNote), and client project management systems (e.g., Datavision, Veeva)
• Experience leading conversations with clients and/or external experts as a medical communications expert

What we offer

• Structured support to move into Associate Principal and Principal roles, including targeted mentoring and coaching and exposure to cross-functional strategic work
• A supportive, people-focused culture that values curiosity, creativity, and scientific excellence
• Professional development opportunities within the wider AVENIR GLOBAL network, including training to strengthen scientific, strategic, and leadership skills

Important Information

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.