Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid’s customers. You will be expected to drive solutions with professional communication and internal cross collaboration. 

You'll help launch Lucid's newest cutting edge products and features and have the opportunity to impact how we help thousands of people around the world through our help centers, online communities, and email support. You will work closely with various functions within Lucid to surface user issues, to help make our products better, and to streamline our internal operations. You own the relationships between Lucid Software products and users. You are the expert on building dynamic, high quality online communities and user engagement. You cultivate relationships with some of our most active users. You are well-versed in online community trends, technology, and strategies and are comfortable representing Lucid publicly. You will help us on our quest to expand into social media.

You will write about complex things in a simple way and can balance business and user needs. You’ll work cross-functionally to develop customer support content based on user feedback, analytics, product requirements, and UX best practices. You’ll write our help center content, come up with innovative ways to educate customers, and help millions of people around the world get the most out of Lucid products. 

Responsibilities

• Develop and maintain product expertise and work closely with other support and product team members to resolve user issues
• Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
• Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues and bugs.
• Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
• Represent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users’ questions/feedback receive quality, timely answers.
• Contribute to content strategy, helping develop clear Help Center and user education content and analyze user behavior data and make content improvements based on metrics.
• Be available for one weekend per quarter to be the on-call support agent and escalate any top issues or site outages to engineering that occur during this time.

Requirements

• 2 years practical work experience and/or a Bachelor's degree with strong academic performance.
• A strong sense of personal ownership and responsibility
• Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results. 
• Ability to translate complex technical ideas into simple, easy to understand content
• Strong written and verbal communication skills (both internally and externally)
• Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
• Detail-oriented, organized and a good team player
• Bias towards finding solutions versus shutting down ideas

Preferred qualifications

• Experience optimizing systems and driving improvements
• Basic Project Management experience 
• Teaching or mentoring experience
• A strong understanding of user experience principles
• Technical aptitude and troubleshooting skills

#LI-KC1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

Lucid’s Sales Team plays a critical role in driving growth at Lucid Software by helping customers recognize the value of Lucid’s products and expand their use across teams and organizations. The Scaled Account Specialist leads the strategic growth and management for Lucid Customers by managing the commercial lifecycle of Small and Midsize Business accounts through scalable, operational engagement. The Transactional Business Team is a scaled, operational sales team that drives revenue by managing a large portfolio of low touch accounts through a combination of automated outreach and targeted direct engagement. The focus is on operational account management at scale, rather than individual deal-based selling.

The Scaled Account Specialist serves as the primary point of contact for a large portfolio of low-touch accounts, owning the commercial aspects of the account lifecycle, including renewals, expansions, upgrades, downgrades, and cancellations. As part of the Transactional Business Team, this role supports growth by managing accounts with precision and care, ensuring SMB customers receive timely, value-driven engagement that maximizes retention, satisfaction, and expansion. This role plays a critical part in executing Lucid’s go-to-market strategy through disciplined account management at scale and close cross-functional collaboration. Success in this role requires strategic collaboration, innovative thinking, and a proactive sense of ownership to deliver meaningful customer outcomes and revenue impact. 

Responsibilities:

• Actively oversee a portfolio of SMB accounts with scalable outreach strategies, serving as the primary contact to help global customers maximize value from Lucid products and uncover growth opportunities.
• Manage accounts in Salesforce, taking actions to support renewals and expansions while maintaining accurate account data. 
• Analyze customer data and feedback to inform strategic recommendations and improvements for both the customer and internal teams.
• Contribute to the development and continuous improvement of scalable playbooks for low-touch customer engagement.
• Work cross-functionally with internal teams and across time zones to identify and route qualified leads and deliver a seamless customer experience.

Requirements:

• Bachelor's degree with strong academic performance
• 1-2 years of experience, preferably in a client-facing or analytical role
• Strategic thinker with the ability to tackle open-ended challenges and turn them into actionable solutions
• Highly organized and detail-oriented
• Ability to thrive in a fast-paced environment
• A strong sense of personal ownership and responsibility
• Skilled at balancing competing responsibilities while moving initiatives forward.
• Excellent communication skills (written and verbal) and comfortable with digital tools.
• This position is hybrid, combining remote work with in-person collaboration at our South Jordan office two days per week (Tuesday and Thursday).

Preferred Qualifications:

• Experienced with CRM software (such as Zendesk or Salesforce). 
• Curious and eager to learn, with a genuine interest in tackling new questions and challenges. You’ll often face obstacles that don’t have clear answers, which means exploring new areas, trying out different tools, and finding creative ways to solve them.
• Technical aptitude and passion to become a subject matter expert in the Lucid Suite and related domains

#LI-MK1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

• Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
• Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
• Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
• Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
• Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
• Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
• Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements: 

• 5+ years of relevant experience
• Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
• Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
• Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
• Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
• Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
• Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
• Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
• Ability to work effectively both as an individual and in a team setting.
• Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

• Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
• Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
• Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

• Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
• Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
• Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
• Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
• Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
• Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
• Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements: 

• 5+ years of relevant experience
• Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
• Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
• Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
• Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
• Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
• Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
• Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
• Ability to work effectively both as an individual and in a team setting.
• Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

• Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
• Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
• Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

Lucid has an exciting opportunity for a Strategic Finance Intern to join the Strategic Finance (FP&A) team. This position will be responsible for a wide range of projects including strategic analysis to support Lucid’s KPIs, financial modeling, variance reporting, and ad hoc assignments. You will also be responsible for working on initiatives to improve existing FP&A processes, including automation, documentation, and streamlining of deliverables to align with best practices. The ideal candidate will have superb analytical abilities, strong skills in financial modeling, a firm understanding of finance and accounting concepts, and a desire to find solutions.

This part-time internship will begin in late August and is intended to run during the school year. Interns will work approximately 20–25 hours per week, with scheduling flexibility to support academic commitments.

Responsibilities: 

• Drive improvement of financial reporting and forecasting processes in coordination with finance team members, accounting team, and other departments
• Produce analysis and tracking of strategic initiatives and key company metrics, including the development of supporting models and expected outcomes
• Communicate financial and accounting information and trends to the management team to ensure that real-time business decisions can be made based on sound financial data
• Manage project priorities, deadlines, and deliverables
• Ad-hoc analysis as required

Requirements:

• Completing a bachelor's degree in Finance, Accounting, Economics, Business, Information Systems or related field
• Interested and excited to work in a high-growth tech/software SaaS company
• Experience in working collaboratively with a team, with strong communication skills
• Proactive, self-starter, quick learner, highly motivated
• Detail-oriented and organized
• Ability to scope projects and execute on deliverables, communicating effectively along the way
• Experience in Excel/Google Sheets and PowerPoint/Google Slides
• Bias towards finding solutions vs. shutting down ideas

Preferred Qualifications:

• Proficiency in SQL or other programming languages is a plus

#LI-MK1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories.  Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities.  AEs will also work to ensure renewals, drive expansion and continual customer engagement. 

Responsibilities:

• Effectively close business, prospect, and build personal relationships with existing book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned

Requirements:

• 1-3 years relevant sales experience (preferably in SaaS/tech) 
• At least 1 year of closing experience 
• Outstanding written and verbal communication skills
• This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday). 

Preferred Qualifications: 

• Experience with Salesforce or similar CRM
• Experience in closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
• Experience with software sales (prospecting & closing)
• Maintains clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Sales Loft or similar workflow software
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree or equivalent

#LI-DS1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories.  Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities.  AEs will also work to ensure renewals, drive expansion and continual customer engagement. 

Responsibilities:

• Effectively close business, prospect, and build personal relationships with existing book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned

Requirements:

• 1-3 years relevant sales experience (preferably in SaaS/tech) 
• At least 1 year of closing experience 
• Outstanding written and verbal communication skills
• This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday). 

Preferred Qualifications: 

• Experience with Salesforce or similar CRM
• Experience in closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
• Experience with software sales (prospecting & closing)
• Maintains clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Sales Loft or similar workflow software
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree or equivalent

#LI-DS1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

We’re searching for a talented individual to join our International Marketing team, focusing on acquisition growth for French-speaking markets. You’re a natural problem-solver with a passion for learning and understanding Search Engine Optimization (SEO), as well as other paid/unpaid digital marketing channels . You are capable of identifying issues and creating solutions. You have a data-driven mindset with the ability to manipulate complex sets of information and draw conclusions. You love executing digital marketing campaigns and seeing your website rise in the SERPs. You’re familiar with Web Analytics tools and Excel along with digital marketing tools like Ahrefs, SEMrush, Google Ads and Screaming Frog. You are experienced in optimizations for AIO and LLM citations. You have an intellectual curiosity that drives your need to learn and stay up-to-date on industry changes in order to take on new challenges and drive acquisition growth. 


Are you a natural leader and a team player? Do you have a passion for digital marketing and SEO? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Work with the Marketing team to develop and execute digital marketing campaigns in French.
• Conduct keyword research in French and understand the local SERP landscape.
• Identify new SEO optimization opportunities and content insights that are locally relevant.
• Scope link building opportunities and perform outreach efforts with a focus on French websites.
• Review French translations to ensure our standards of localization are being met.
• Help scale PPC campaign expansion and localization, providing local insights, building keyword lists and optimizing ad copies.
• Perform local market research and competitor analysis to identify new acquisition growth opportunities.
• Monitor market specific performance metrics and support with regional reporting for France and other regions. 


Requirements:

• Native fluency in French.
• Bachelor's degree with strong academic performance.
• A growth mindset: willingness and ability to learn about digital marketing.
• Analytical skills to be able to work with large amounts of data and translate into actionable strategies.
• Strong interpersonal skills and the ability to build/maintain relationships at every level.
• Exceptional organizational skills and the ability to prioritize multiple tasks with excellent attention to detail.
• Ability to problem solve and take initiative with minimal guidance.
• Ability to provide, receive, and incorporate constructive feedback.
• A+ team player!

Preferred Qualifications:

• Degree in Marketing.
• Experience copywriting in French.
• One of other languages (Russian, Korean, Polish, or Swedish) as a plus.
• HTML, CSS, and experience working with a content management system.
• Experience with SEO tools (Ahrefs, Moz, Hunter.io, Search Console).
• Experience with digital advertising, A/B testing and email marketing.
• Experience creating, manipulating and extracting insights from Tableau dashboards.
• Experience analyzing large data sets.
• Mastery of spreadsheets and analysis functionality.
• A deep understanding of AI search is a plus.
• Experience running successful link-building campaigns through email outreach, vendor management, relationship building.

#LI-KC1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

We’re searching for a talented individual to join our International Marketing team, focusing on acquisition growth for French-speaking markets. You’re a natural problem-solver with a passion for learning and understanding Search Engine Optimization (SEO), as well as other paid/unpaid digital marketing channels . You are capable of identifying issues and creating solutions. You have a data-driven mindset with the ability to manipulate complex sets of information and draw conclusions. You love executing digital marketing campaigns and seeing your website rise in the SERPs. You’re familiar with Web Analytics tools and Excel along with digital marketing tools like Ahrefs, SEMrush, Google Ads and Screaming Frog. You are experienced in optimizations for AIO and LLM citations. You have an intellectual curiosity that drives your need to learn and stay up-to-date on industry changes in order to take on new challenges and drive acquisition growth. 


Are you a natural leader and a team player? Do you have a passion for digital marketing and SEO? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Work with the Marketing team to develop and execute digital marketing campaigns in French.
• Conduct keyword research in French and understand the local SERP landscape.
• Identify new SEO optimization opportunities and content insights that are locally relevant.
• Scope link building opportunities and perform outreach efforts with a focus on French websites.
• Review French translations to ensure our standards of localization are being met.
• Help scale PPC campaign expansion and localization, providing local insights, building keyword lists and optimizing ad copies.
• Perform local market research and competitor analysis to identify new acquisition growth opportunities.
• Monitor market specific performance metrics and support with regional reporting for France and other regions. 


Requirements:

• Native fluency in French.
• Bachelor's degree with strong academic performance.
• A growth mindset: willingness and ability to learn about digital marketing.
• Analytical skills to be able to work with large amounts of data and translate into actionable strategies.
• Strong interpersonal skills and the ability to build/maintain relationships at every level.
• Exceptional organizational skills and the ability to prioritize multiple tasks with excellent attention to detail.
• Ability to problem solve and take initiative with minimal guidance.
• Ability to provide, receive, and incorporate constructive feedback.
• A+ team player!

Preferred Qualifications:

• Degree in Marketing.
• Experience copywriting in French.
• One of other languages (Russian, Korean, Polish, or Swedish) as a plus.
• HTML, CSS, and experience working with a content management system.
• Experience with SEO tools (Ahrefs, Moz, Hunter.io, Search Console).
• Experience with digital advertising, A/B testing and email marketing.
• Experience creating, manipulating and extracting insights from Tableau dashboards.
• Experience analyzing large data sets.
• Mastery of spreadsheets and analysis functionality.
• A deep understanding of AI search is a plus.
• Experience running successful link-building campaigns through email outreach, vendor management, relationship building.

#LI-KC1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

Our Product Engineering team is seeking a Technical Project Manager to act as a strategic driver for our most complex, cross-functional initiatives. You aren't just a coordinator; you are the "engine" that ensures our technical vision translates into high-quality, delivered reality.

As a Sr. TPM, you will bridge the gap between product strategy and engineering execution. You will navigate technical complexities, manage intricate dependencies across multiple teams, and foster an environment of predictable, high-velocity delivery. You will serve as a Scrum Master and your primary impact will be in optimizing the systems and processes that allow our engineers to do their best work.

Responsibilities:

• Drive the end-to-end execution of large-scale engineering projects, from initial technical discovery through to global deployment and post-launch monitoring.
• Beyond facilitating Scrum ceremonies, you will analyze our development lifecycle to identify systemic bottlenecks and implement process improvements that increase team predictable velocity.
• Proactively map and manage complex dependencies across multiple engineering squads. Identify "red flags" early and develop creative mitigation strategies before they impact the critical path.
• Partner deeply with Engineering Managers and Architects to understand technical constraints and trade-offs, ensuring project plans are realistic and technically sound.
• Develop and maintain sophisticated dashboards (using Jira and other tools) to track health, focusing on lead times, cycle times, and throughput to provide a transparent view of engineering health to leadership.
• Act as the primary point of communication for executive stakeholders, providing clarity on progress, risks, and resource allocation.
• Evangelize Agile/Lean best practices across the organization and mentor mid-level PMs or Scrum Masters on advanced project management techniques.

Requirements:

• 5+ years of experience in technical project management or program management, specifically within high-growth SaaS engineering organizations.
• Functional understanding of the software development lifecycle (SDLC) to effectively translate technical requirements into actionable plans.
• Deep expertise in various Agile frameworks (Scrum, Kanban, XP) and the ability to adapt them to the unique needs of different teams rather than following a rigid playbook.
• Proficiency in Jira (including JQL, automation, etc) and documentation tools like Confluence.
• Thrive in ambiguity and can create structure out of chaos.
• Certified Scrum Master (CSM)

Preferred Qualifications:

• Project management qualification (PMP) or equivalent
  
  

#LI-DA1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

Our Product Engineering team is seeking a Technical Project Manager to act as a strategic driver for our most complex, cross-functional initiatives. You aren't just a coordinator; you are the "engine" that ensures our technical vision translates into high-quality, delivered reality.

As a Sr. TPM, you will bridge the gap between product strategy and engineering execution. You will navigate technical complexities, manage intricate dependencies across multiple teams, and foster an environment of predictable, high-velocity delivery. You will serve as a Scrum Master and your primary impact will be in optimizing the systems and processes that allow our engineers to do their best work.

Responsibilities:

• Drive the end-to-end execution of large-scale engineering projects, from initial technical discovery through to global deployment and post-launch monitoring.
• Beyond facilitating Scrum ceremonies, you will analyze our development lifecycle to identify systemic bottlenecks and implement process improvements that increase team predictable velocity.
• Proactively map and manage complex dependencies across multiple engineering squads. Identify "red flags" early and develop creative mitigation strategies before they impact the critical path.
• Partner deeply with Engineering Managers and Architects to understand technical constraints and trade-offs, ensuring project plans are realistic and technically sound.
• Develop and maintain sophisticated dashboards (using Jira and other tools) to track health, focusing on lead times, cycle times, and throughput to provide a transparent view of engineering health to leadership.
• Act as the primary point of communication for executive stakeholders, providing clarity on progress, risks, and resource allocation.
• Evangelize Agile/Lean best practices across the organization and mentor mid-level PMs or Scrum Masters on advanced project management techniques.

Requirements:

• 5+ years of experience in technical project management or program management, specifically within high-growth SaaS engineering organizations.
• Functional understanding of the software development lifecycle (SDLC) to effectively translate technical requirements into actionable plans.
• Deep expertise in various Agile frameworks (Scrum, Kanban, XP) and the ability to adapt them to the unique needs of different teams rather than following a rigid playbook.
• Proficiency in Jira (including JQL, automation, etc) and documentation tools like Confluence.
• Thrive in ambiguity and can create structure out of chaos.
• Certified Scrum Master (CSM)

Preferred Qualifications:

• Project management qualification (PMP) or equivalent
  
  

#LI-DA1

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for an impact-oriented Product Manager to bridge the gap between complex data and human collaboration. You’ll join a high-caliber squad of designers and engineers building everything from tailored, persona-based solutions to the scalable infrastructure that powers them—including intelligent features that leverage AI. We aren’t just looking for a "feature-shipper"; we need a strategic partner who thrives on technical complexity and maintains a relentless obsession with elegant user experiences. If you are a natural mentor who excels at distilling the ambiguity of a rapidly evolving platform into a clear vision, join us—let’s build the future of visual collaboration together.

Responsibilities:

• Drive Cross-Functional Alignment: Partner with UX, Engineering, Marketing, and Sales to champion the user and deliver high-impact features.
• Deepen Customer Insight: Conduct effective qualitative and quantitative research to become the primary advocate for user needs and motivations.
• Own the Product Lifecycle: Lead features from initial ideation and specification through launch, analysis, and continuous iteration.
• Prioritize for Impact: Ruthlessly prioritize roadmaps and communicate strategic trade-offs to stakeholders to meet core business goals.
• Deliver Excellence: Define and move key business metrics (KPIs) through a disciplined approach to product optimization and data analysis.
• Bridge Design & Tech: Collaborate with Designers to achieve world-class UX while working alongside Engineers to navigate complex technical trade-offs.

Requirements:

• Education & Experience: Bachelor’s degree and 3+ years of software Product Management experience, with a proven track record of driving core business metrics in a B2B SaaS environment.
• Strategic Discovery: Solid skills at de-risking initiatives by using creative, lean methodologies to validate hypotheses and ideas quickly.
• Versatile Communication: Ability to act as a "translator" across the organization—communicating effectively with everyone from engineers and sales reps to executive-level customers and end users.
• Technical & Design Fluency: Proficient in navigating complex technical trade-offs and partnering with UX to translate complicated workflows into simple, intuitive experiences.
• Teamwork over Ego: A history of building high-trust, productive relationships with Engineering and UX counterparts that foster a culture of collective success.
• Growth Mindset: A proactive approach to seeking feedback, learning quickly, and iterating based on data and team insights.

Preferred Qualifications:

• Design Sensibility: A high bar for product polish and a keen eye for how design and brand consistency drive user trust and engagement.
• Domain Expertise: Experience building document-centric or canvas-based solutions within the SaaS space (e.g., editors, whiteboarding, or content management).
• Growth Methodology: Experience with rapid prototyping and lean learning techniques, including the ability to design and interpret A/B and multivariate tests.
• Data Fluency: Comfort navigating complex data sets to uncover the behavioral insights that inform a winning product roadmap.

#LI-NJ1

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for an impact-oriented Product Manager to bridge the gap between complex data and human collaboration. You’ll join a high-caliber squad of designers and engineers building everything from tailored, persona-based solutions to the scalable infrastructure that powers them—including intelligent features that leverage AI. We aren’t just looking for a "feature-shipper"; we need a strategic partner who thrives on technical complexity and maintains a relentless obsession with elegant user experiences. If you are a natural mentor who excels at distilling the ambiguity of a rapidly evolving platform into a clear vision, join us—let’s build the future of visual collaboration together.

Responsibilities:

• Drive Cross-Functional Alignment: Partner with UX, Engineering, Marketing, and Sales to champion the user and deliver high-impact features.
• Deepen Customer Insight: Conduct effective qualitative and quantitative research to become the primary advocate for user needs and motivations.
• Own the Product Lifecycle: Lead features from initial ideation and specification through launch, analysis, and continuous iteration.
• Prioritize for Impact: Ruthlessly prioritize roadmaps and communicate strategic trade-offs to stakeholders to meet core business goals.
• Deliver Excellence: Define and move key business metrics (KPIs) through a disciplined approach to product optimization and data analysis.
• Bridge Design & Tech: Collaborate with Designers to achieve world-class UX while working alongside Engineers to navigate complex technical trade-offs.

Requirements:

• Education & Experience: Bachelor’s degree and 3+ years of software Product Management experience, with a proven track record of driving core business metrics in a B2B SaaS environment.
• Strategic Discovery: Solid skills at de-risking initiatives by using creative, lean methodologies to validate hypotheses and ideas quickly.
• Versatile Communication: Ability to act as a "translator" across the organization—communicating effectively with everyone from engineers and sales reps to executive-level customers and end users.
• Technical & Design Fluency: Proficient in navigating complex technical trade-offs and partnering with UX to translate complicated workflows into simple, intuitive experiences.
• Teamwork over Ego: A history of building high-trust, productive relationships with Engineering and UX counterparts that foster a culture of collective success.
• Growth Mindset: A proactive approach to seeking feedback, learning quickly, and iterating based on data and team insights.

Preferred Qualifications:

• Design Sensibility: A high bar for product polish and a keen eye for how design and brand consistency drive user trust and engagement.
• Domain Expertise: Experience building document-centric or canvas-based solutions within the SaaS space (e.g., editors, whiteboarding, or content management).
• Growth Methodology: Experience with rapid prototyping and lean learning techniques, including the ability to design and interpret A/B and multivariate tests.
• Data Fluency: Comfort navigating complex data sets to uncover the behavioral insights that inform a winning product roadmap.

#LI-NJ1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft 

We are seeking an experienced and self-driven Senior Enablement Manager to lead the development and delivery of high-impact learning programs for our Sales and Customer Success teams globally. 

This role will focus primarily, though not exclusively, on leading our New Hire Onboarding program, designed to help our Sales and Customer Success teams across all regions accelerate their ramp time. 

This role will also deliver segment-specific enablement programs supporting our global Customer Success teams. 

Responsibilities:

• Own the design, development, and delivery of New Hire Onboarding programs and learning experiences for our Sales and Customer Success teams, ensuring a consistent, high-impact experience across roles, regions, and segments.
• Serve as the primary developer and facilitator of several live onboarding sessions, modeling best-in-class facilitation, learner engagement, and instructional quality.
• Develop scalable onboarding curricula, learning assets, eCourses, and facilitator guides that support both live and asynchronous delivery at a global scale.
• Partner closely with Sales, Customer Success, RevOps, Product Marketing, Professional Services, Deal Desk, Legal, and other internal partners to ensure onboarding content is tightly aligned to GTM motions, strategy, and evolving business priorities.
• Continuously evolve onboarding programs based on performance data, participant feedback, and changing organizational needs.
• Monitor and report on the effectiveness of the onboarding program including rep ramp time, performance against KPI targets, and other readiness indicators.
• Ensure operational excellence in onboarding execution, including coordination within the Enablement team, overseeing the learner experience, monitoring rep progress through the program, and running feedback loops with reps and leaders. 
• Facilitate pre-planned workshops for CS teams in region across EMEA, APAC, NOCO, and SOJO in partnership with the Global Content Team.
• Deliver targeted programs tailored to the needs and requirements of the Customer Success team. 
• Execute hands-on application sessions that translate global content into practical, role-specific skills.
• Adapt global enablement content to reflect regional nuances, competitive landscapes, and customer personas.
• Facilitate select New Hire program components to reinforce early readiness and accelerate CSM ramp time.
• Coach CSMs immediately following initial onboarding to bridge learning to real-world application.
• Partner closely with the Global Content Team to provide field-based insights that inform content development.
• Report on CS workshop effectiveness, coaching outcomes, and regional trends.
• Serve as the voice of the field to ensure enablement programs remain practical, relevant, and impactful for CS.

Requirements

• Bachelor’s degree in Business, Marketing, or equivalent years’ experience in related fields.
• 5+ years of experience in Sales, Sales Enablement, and/or Customer Success roles, or a combination thereof within a SaaS environment.
• Deep understanding of Lucid’s product suite, solution offerings, and GTM strategy.
• Proven track record of developing and implementing successful enablement programs supporting revenue-generating teams. 
• Strong understanding of B2B sales processes, methodologies, and best practices. 
• Excellent communication, presentation, and interpersonal skills. 
• Exceptional facilitation skills, with proven ability to energize and connect with learners across all GTM segments.
• Experience developing a range of enablement assets and collateral including self-paced eLearning, live workshops, and webinars. 
• Comfortable working cross-functionally and operating with a high degree of autonomy.
• Proven track record of a strong internal motor to brainstorm innovative learning solutions, juggle multiple priorities, and meet deliverables in a timely manner.
• Passion for continuous learning and improving the learner experience.
• Takes initiative; demonstrates a strong internal drive to meet deliverables in a timely manner. 

Preferred Qualifications

• Prior experience in a customer-facing role at Lucid (e.g., Sales, CSM) strongly preferred.

#LI-KC1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

As a User Experience Designer at Lucid, you will be collaborating with a talented team of deep, empathetic thinkers in researching, concepting, and defining what it means to help teams see and build the future. You’ll be designing workflows, interactions, and paradigms that support our customers in their pursuit to see more, know more, and do more. 

Responsibilities: 

• Design high-fidelity interactions, mocks, and features that consistently reflect our design system and improve product value for continued growth
• Define and suggest specific design solutions based on a deep understanding of customer problems and a clear comparison of different design approaches
• Own the full design lifecycle for your team’s features, including planning, conducting, and synthesizing regular user research to validate and iterate on designs
• Communicate user intents and motivations to drive delightful experiences, keeping scrum teams, product management, and managers informed on progress and next steps
• Partner with engineers and QA specialists during the translation and implementation of your designs to ensure high-quality releases
• Effectively manage projects to meet deadlines, roadmaps, and requirements within Agile/Scrum system constraints
• Leverage AI tools and emerging technologies to optimize design workflows and explore innovative AI-driven features within the product experience
• Strengthen Lucid design culture and help evangelize design by identifying opportunities to improve the product experience beyond the standard design purview

Requirements: 

• Sound knowledge of core design methods (sketching, wireframing, storyboarding, etc.)
• Ability to describe success metrics for design contribution and show a passion for evaluating design solutions with qualitative and quantitative analysis
• Ability to design in various contexts, contributing to long-term strategic projects, last-minute fixes, and short-term solutions - sometimes without all the information present to make comfortable design decisions
• Demonstrated ability to communicate sound design rationale through different mediums and design deliverables
• Experience designing content, creating applications and working with complicated back-end constraints
• Experience using design and prototyping tools like Figma
• Thrive working in a fast-paced, startup type environment with a bias towards finding solutions vs. shutting down ideas
• This is an entry level position, for individuals early in their design career looking to grow with a great company
• 0-4 years of professional UX design experience

Preferred Qualifications: 

• Bachelor's degree or equivalent experience in graphic design, industrial design, human computer interaction, architecture, multidisciplinary design, user experience, psychology, English, computer science, or a related field.
• Experience working in an Agile/Scrum environment

Please provide a current resume and portfolio link/documents with your online application. Any applications missing the requested materials will not be considered.

#LI-NJ1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

As a User Experience Designer at Lucid, you will be collaborating with a talented team of deep, empathetic thinkers in researching, concepting, and defining what it means to help teams see and build the future. You’ll be designing workflows, interactions, and paradigms that support our customers in their pursuit to see more, know more, and do more. 

Responsibilities: 

• Design high-fidelity interactions, mocks, and features that consistently reflect our design system and improve product value for continued growth
• Define and suggest specific design solutions based on a deep understanding of customer problems and a clear comparison of different design approaches
• Own the full design lifecycle for your team’s features, including planning, conducting, and synthesizing regular user research to validate and iterate on designs
• Communicate user intents and motivations to drive delightful experiences, keeping scrum teams, product management, and managers informed on progress and next steps
• Partner with engineers and QA specialists during the translation and implementation of your designs to ensure high-quality releases
• Effectively manage projects to meet deadlines, roadmaps, and requirements within Agile/Scrum system constraints
• Leverage AI tools and emerging technologies to optimize design workflows and explore innovative AI-driven features within the product experience
• Strengthen Lucid design culture and help evangelize design by identifying opportunities to improve the product experience beyond the standard design purview

Requirements: 

• Sound knowledge of core design methods (sketching, wireframing, storyboarding, etc.)
• Ability to describe success metrics for design contribution and show a passion for evaluating design solutions with qualitative and quantitative analysis
• Ability to design in various contexts, contributing to long-term strategic projects, last-minute fixes, and short-term solutions - sometimes without all the information present to make comfortable design decisions
• Demonstrated ability to communicate sound design rationale through different mediums and design deliverables
• Experience designing content, creating applications and working with complicated back-end constraints
• Experience using design and prototyping tools like Figma
• Thrive working in a fast-paced, startup type environment with a bias towards finding solutions vs. shutting down ideas
• This is an entry level position, for individuals early in their design career looking to grow with a great company
• 0-4 years of professional UX design experience

Preferred Qualifications: 

• Bachelor's degree or equivalent experience in graphic design, industrial design, human computer interaction, architecture, multidisciplinary design, user experience, psychology, English, computer science, or a related field.
• Experience working in an Agile/Scrum environment

Please provide a current resume and portfolio link/documents with your online application. Any applications missing the requested materials will not be considered.

#LI-NJ1