Lucid Software
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APAC SMB New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
- Own the Full Cycle: Manage the entire sales process from initial outreach and discovery to negotiation and closing.
- Innovate Prospecting: Move beyond "standard" outreach. We value "out-of-the-box" strategies to break into new accounts and build a robust pipeline.
- Be a Value Consultant: Become an expert in Lucid’s ecosystem, articulating our value proposition to stakeholders ranging from IT leads to Creative Directors.
- Predict the Future: Maintain a precise, data-driven forecast that provides clear visibility into your territory’s growth.
- Champion "Teamwork Over Ego": Collaborate cross-functionally to refine sales plays and lead strategic initiatives that elevate the entire APAC team.
- Drive Regional Adoption: Build genuine, lasting relationships that ensure our newest customers become lifelong advocates.
- Other various assigned tasks and duties
Requirements:
- Minimum 1 year sales closing experience (as an Account Executive, or similar role), preferably in SaaS/tech
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our Melbourne, AUS office two days per week (Tuesday and Thursday)
Preferred Qualifications:
- Experience with software sales (prospecting & closing)
- Experience with Salesforce, leads, contacts, and opportunities
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree
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NA Emerging Enterprise Expansion Sr. Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Emerging Enterprise Expansion Account Executives (AEs) accelerate strategic growth across Lucid’s existing customer base within assigned territories. This role focuses on deepening relationships, uncovering net-new use cases, and expanding adoption of the Lucid Visual Collaboration Suite across multiple personas and business units. After qualifying growth opportunities, AEs partner closely with customers to articulate business value, advance complex sales cycles, and ensure long-term customer success and retention.
Responsibilities:
- Own and grow a defined book of business: driving expansion and renewal outcomes through proactive engagement, value-based selling, and executive-level relationship building
- Deliver exceptional customer experience while identifying strategic areas to broaden Lucid adoption across teams, departments, and regions
- Execute a high-velocity, targeted outbound motion within existing accounts to uncover whitespace and generate incremental pipeline
- Forecast accurately and consistently, providing clear visibility into pipeline health, deal progression, and attainment to sales leadership
- Become a subject-matter expert in Lucid’s product suite, market landscape, and customer personas; translating technical and workflow needs into compelling value propositions
- Collaborate cross-functionally (CSM, Marketing, Product, RevOps) to ensure customer success, maximize account penetration, and remove roadblocks to growth
- Demonstrate Lucid’s values daily, especially Teamwork Over Ego, by sharing best practices, mentoring peers, and operationalizing scalable sales motions
- Maintain strong operational rigor and adherence to activity expectations, CRM hygiene, and internal SLAs
- Perform additional responsibilities as required to support team and company objectives
Requirements:
- 4+ years of quota-carrying closing experience (as an Account Executive or similar role, preferably in B2B SaaS or technology sales
- Proven record of consistently achieving or exceeding pipeline and quota targets
- Strong written and verbal communication skills, with the ability to tailor messaging across IC to executive audiences
- Ability to thrive in a dynamic, high-growth environment and manage multiple complex priorities simultaneously
- Hybrid availability: ability to work from our Raleigh, NC office on Tuesdays and Thursdays
Preferred Qualifications:
- Experience driving expansion, renewals, or cross-sell motions within existing customer accounts (Account Executive, Account Manager, or similar role)
- Expertise working in Salesforce CRM and managing pipeline with operational rigor
- Experience with Outreach or similar sales engagement workflows
- Demonstrated ability to position a competitive software solution and win against direct/indirect competitors
- Bachelor's degree or equivalent work experience
#LI-MG1
Ready to apply?
Apply to Lucid Software
NA Emerging Enterprise Expansion Sr. Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Emerging Enterprise Expansion Account Executives (AEs) accelerate strategic growth across Lucid’s existing customer base within assigned territories. This role focuses on deepening relationships, uncovering net-new use cases, and expanding adoption of the Lucid Visual Collaboration Suite across multiple personas and business units. After qualifying growth opportunities, AEs partner closely with customers to articulate business value, advance complex sales cycles, and ensure long-term customer success and retention.
Responsibilities:
- Own and grow a defined book of business: driving expansion and renewal outcomes through proactive engagement, value-based selling, and executive-level relationship building
- Deliver exceptional customer experience while identifying strategic areas to broaden Lucid adoption across teams, departments, and regions
- Execute a high-velocity, targeted outbound motion within existing accounts to uncover whitespace and generate incremental pipeline
- Forecast accurately and consistently, providing clear visibility into pipeline health, deal progression, and attainment to sales leadership
- Become a subject-matter expert in Lucid’s product suite, market landscape, and customer personas; translating technical and workflow needs into compelling value propositions
- Collaborate cross-functionally (CSM, Marketing, Product, RevOps) to ensure customer success, maximize account penetration, and remove roadblocks to growth
- Demonstrate Lucid’s values daily, especially Teamwork Over Ego, by sharing best practices, mentoring peers, and operationalizing scalable sales motions
- Maintain strong operational rigor and adherence to activity expectations, CRM hygiene, and internal SLAs
- Perform additional responsibilities as required to support team and company objectives
Requirements:
- 4+ years of quota-carrying closing experience (as an Account Executive or similar role, preferably in B2B SaaS or technology sales
- Proven record of consistently achieving or exceeding pipeline and quota targets
- Strong written and verbal communication skills, with the ability to tailor messaging across IC to executive audiences
- Ability to thrive in a dynamic, high-growth environment and manage multiple complex priorities simultaneously
- Hybrid availability: ability to work from our South Jordan, UT office on Tuesdays and Thursdays
Preferred Qualifications:
- Experience driving expansion, renewals, or cross-sell motions within existing customer accounts (Account Executive, Account Manager, or similar role)
- Expertise working in Salesforce CRM and managing pipeline with operational rigor
- Experience with Outreach or similar sales engagement workflows
- Demonstrated ability to position a competitive software solution and win against direct/indirect competitors
- Bachelor's degree or equivalent work experience
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NA Corporate Expansion Sr. Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Corporate Expansion Account Executives (AEs) accelerate strategic growth across Lucid’s existing customer base within assigned territories. This role focuses on deepening relationships, uncovering net-new use cases, and expanding adoption of the Lucid Visual Collaboration Suite across multiple personas and business units. After qualifying growth opportunities, AEs partner closely with customers to articulate business value, advance complex sales cycles, and ensure long-term customer success and retention.
Responsibilities:
- Own and grow a defined book of business: driving expansion and renewal outcomes through proactive engagement, value-based selling, and executive-level relationship building
- Deliver exceptional customer experience while identifying strategic areas to broaden Lucid adoption across teams, departments, and regions
- Execute a high-velocity, targeted outbound motion within existing accounts to uncover whitespace and generate incremental pipeline
- Forecast accurately and consistently, providing clear visibility into pipeline health, deal progression, and attainment to sales leadership
- Become a subject-matter expert in Lucid’s product suite, market landscape, and customer personas; translating technical and workflow needs into compelling value propositions
- Collaborate cross-functionally (CSM, Marketing, Product, RevOps) to ensure customer success, maximize account penetration, and remove roadblocks to growth
- Demonstrate Lucid’s values daily, especially Teamwork Over Ego, by sharing best practices, mentoring peers, and operationalizing scalable sales motions
- Maintain strong operational rigor and adherence to activity expectations, CRM hygiene, and internal SLAs
- Perform additional responsibilities as required to support team and company objectives
Requirements:
- 4+ years of quota-carrying closing experience (as an Account Executive or similar role, preferably in B2B SaaS or technology sales)
- Proven record of consistently achieving or exceeding pipeline and quota targets
- Strong written and verbal communication skills, with the ability to tailor messaging across IC to executive audiences
- Ability to thrive in a dynamic, high-growth environment and manage multiple complex priorities simultaneously
Preferred Qualifications:
- Experience driving expansion, renewals, or cross-sell motions within existing customer accounts (Account Executive, Account Manager, or similar role)
- Expertise working in Salesforce CRM and managing pipeline with operational rigor
- Experience with Outreach or similar sales engagement workflows
- Demonstrated ability to position a competitive software solution and win against direct/indirect competitors
- Bachelor's degree or equivalent work experience
#LI-MG1 #LI-Remote
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EMEA Enterprise New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid Software is the leader in visual collaboration, helping teams See and Build the Future. As we continue our rapid expansion across Europe, the Middle East, and Africa, we are looking for a strategic, high-energy Emerging Enterprise New Logo Account Executive to join our Amsterdam hub.
In this role, you aren’t just selling a tool; you are an evangelist for digital transformation. You will focus on the "Hunter" motion—identifying, navigating, and closing net-new business within high-growth organizations (4000+ employees) across the EMEA region. You will be the architect of your territory, navigating diverse business cultures and complex regulatory environments to deliver the Lucid Visual Collaboration Suite to the world’s most innovative companies.
Responsibilities:
- Strategic Prospecting: Execute a sophisticated "Hunter" motion to break into net-new accounts across your assigned EMEA territory.
- Multi-Threaded Discovery: Navigate complex European buying committees, engaging stakeholders across IT, Product, and Operations to uncover deep business pain and align it with Lucid’s value proposition.
- Master the Motion: Capitalize on organic product adoption to build top-down business cases, converting fragmented usage into consolidated Enterprise agreements.
- Cross-Border Negotiation: Manage full-cycle sales processes, including navigating localized procurement, legal, and security requirements (including GDPR and data residency discussions).
- Regional Strategy: Develop and execute a territory plan that accounts for regional market nuances, language requirements, and local competition.
- Collaborative Excellence: Partner with EMEA-based Solutions Engineers and Business Development Teams to ensure seamless onboarding and long-term value realization.
- Pipeline Discipline: Maintain rigorous hygiene in Salesforce and provide accurate, data-driven forecasts for the EMEA leadership team.
Requirements
- 5+ years of closing experience in B2B SaaS (Enterprise experience preferred).
- Proven "New Logo" Track Record: A documented history of hitting and exceeding quotas in a pure acquisition role.
- EMEA Market Literacy: Experience selling across multiple European borders and an understanding of how business culture differs within EMEA.
- Regulatory Fluency: Ability to lead high-level discussions regarding GDPR, security, and cloud governance with C-level stakeholders.
- Communication: Exceptional verbal and written English skills and fluency. Ability to translate complex technical concepts into clear business value.
- Hybrid Presence: Ability to work from our Amsterdam office at least two days per week to foster collaboration and mentorship.
Preferred Qualifications
- Multilingual: Fluency in a second major European language (e.g., German, French, or Dutch) is a significant advantage.
- Methodology Mastery: Experience with MEDDIC, Challenger, or other sales frameworks.
- Tech Stack: Proficiency with Salesforce, Outreach, Salesloft, and Gong (or equivalent tools).
- Strategic Education: BA/BS degree or international equivalent Master’s degree.
- Adaptability: Experience working for a multi-national company, successfully bridging the gap between global strategy and local execution.
Why Lucid in Amsterdam?
Lucid is a hybrid workplace that promotes a healthy work-life integration. Our Amsterdam office is a melting pot of international talent where "Teamwork Over Ego" isn't just a slogan—it’s how we win. We provide the autonomy of a startup with the stability of a global leader used by 99% of the Fortune 500.
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NA Mid-Market New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
- Develop and maintain expert knowledge on the features, benefits and application of Lucid Suite offerings
- Understand the competitive landscape within their assigned book of business
- Demonstrate a relentless hunter mentality to direct outbound lead sourcing
- Identify new opportunities across net new and existing customers
- Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations and marketing activities of the company
- Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
- Other duties as assigned
Requirements:
- 3 years of sales experience (preferably in SaaS/tech)
- Ability to manage multiple projects and meet deadlines
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- BA/BS degree or equivalent
- Demonstrated ability to find, manage and close high-level business in a competitive sales environment
- Experience with Salesforce and sales acceleration tools such as Outreach, Groove, and Zoominfo, etc.
- Ability to lead potential clients to an understanding of the options or solutions that are applicable to their situation while demonstrating how features and benefits match their needs
- Maintains clean Salesforce hygiene
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NA Mid-Market Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Mid-Market Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion, and continual customer engagement.
- Effectively close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 4+ years closing experience (as an Account Executive or similar role; preferably in tech/SaaS)
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
- Experience with software sales (prospecting & closing)
- Experience with Salesforce leads, contacts, and opportunities
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
#LI-DS1
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NA Mid-Market Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Mid-Market Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion, and continual customer engagement.
- Effectively close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 4+ years closing experience (as an Account Executive or similar role; preferably in tech/SaaS)
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
- Experience with software sales (prospecting & closing)
- Experience with Salesforce leads, contacts, and opportunities
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
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NA Sales Development Representative
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
We are looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.
Responsibilities:
- Prospect new leads (outbound) and qualify leads received by marketing (inbound)
- Respond quickly to inbound leads and follow up within defined SLAs
- Conduct needs assessment calls to ensure high-quality handoffs to Account Executives
- Schedule online product demonstrations
- Provide proactive support and follow up to customers and prospects
- Become an expert in the features, benefits and application of Lucid Software’s products
- Work closely with Account Executives to discuss, build strategy to maintain accurate and up-to-date records
- Work closely with Marketing to execute creative prospecting approaches that grab attention and spark interest.
- Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives
- Required weekly team trainings and daily stand ups
- Manage your schedule, campaigns, and pipeline to meet goals
- Other duties as assigned
Requirements:
- Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
- Previous successful sales experience OR a strong interest in a selling role
- Fast learner with the ability to clearly communicate value propositions to diverse inbound personas
- Ability to manage multiple projects and meet deadlines
- Outstanding written and verbal communication skills
- A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Detail-oriented, organized and a good team player
- Experiences using CRM, chat tools, and call systems simultaneously.
- Independent, highly motivated, and success driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment
- BA/BS degree
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Scaled Account Specialist
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid’s Sales Team plays a critical role in driving growth at Lucid Software by helping customers recognize the value of Lucid’s products and expand their use across teams and organizations. The Scaled Account Specialist leads the strategic growth and management for Lucid Customers by managing the commercial lifecycle of Small and Midsize Business accounts through scalable, operational engagement. The Transactional Business Team is a scaled, operational sales team that drives revenue by managing a large portfolio of low touch accounts through a combination of automated outreach and targeted direct engagement. The focus is on operational account management at scale, rather than individual deal-based selling.
The Scaled Account Specialist serves as the primary point of contact for a large portfolio of low-touch accounts, owning the commercial aspects of the account lifecycle, including renewals, expansions, upgrades, downgrades, and cancellations. As part of the Transactional Business Team, this role supports growth by managing accounts with precision and care, ensuring SMB customers receive timely, value-driven engagement that maximizes retention, satisfaction, and expansion. This role plays a critical part in executing Lucid’s go-to-market strategy through disciplined account management at scale and close cross-functional collaboration. Success in this role requires strategic collaboration, innovative thinking, and a proactive sense of ownership to deliver meaningful customer outcomes and revenue impact.
Responsibilities:
- Actively oversee a portfolio of SMB accounts with scalable outreach strategies, serving as the primary contact to help global customers maximize value from Lucid products and uncover growth opportunities.
- Manage accounts in Salesforce, taking actions to support renewals and expansions while maintaining accurate account data.
- Analyze customer data and feedback to inform strategic recommendations and improvements for both the customer and internal teams.
- Contribute to the development and continuous improvement of scalable playbooks for low-touch customer engagement.
- Work cross-functionally with internal teams and across time zones to identify and route qualified leads and deliver a seamless customer experience.
Requirements:
- Bachelor's degree with strong academic performance
- 1-2 years of experience, preferably in a client-facing or analytical role
- Strategic thinker with the ability to tackle open-ended challenges and turn them into actionable solutions
- Highly organized and detail-oriented
- Ability to thrive in a fast-paced environment
- A strong sense of personal ownership and responsibility
- Skilled at balancing competing responsibilities while moving initiatives forward.
- Excellent communication skills (written and verbal) and comfortable with digital tools.
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experienced with CRM software (such as Zendesk or Salesforce).
- Curious and eager to learn, with a genuine interest in tackling new questions and challenges. You’ll often face obstacles that don’t have clear answers, which means exploring new areas, trying out different tools, and finding creative ways to solve them.
- Technical aptitude and passion to become a subject matter expert in the Lucid Suite and related domains
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NA SMB Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
- Effectively close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1-3 years relevant sales experience (preferably in SaaS/tech)
- At least 1 year of closing experience
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in closing business (as an Account Executive, or similar role)
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
- Experience with software sales (prospecting & closing)
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Sales Loft or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
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NA SMB Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
- Effectively close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1-3 years relevant sales experience (preferably in SaaS/tech)
- At least 1 year of closing experience
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our South Jordan, UT office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in closing business (as an Account Executive, or similar role)
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
- Experience with software sales (prospecting & closing)
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Sales Loft or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
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NA Mid-Market New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
- Develop and maintain expert knowledge on the features, benefits and application of Lucid Suite offerings
- Understand the competitive landscape within their assigned book of business
- Demonstrate a relentless hunter mentality to direct outbound lead sourcing
- Identify new opportunities across net new and existing customers
- Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations and marketing activities of the company
- Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
- Other duties as assigned
Requirements:
- 3 years of sales experience (preferably in SaaS/tech)
- Ability to manage multiple projects and meet deadlines
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- BA/BS degree or equivalent
- Demonstrated ability to find, manage and close high-level business in a competitive sales environment
- Experience with Salesforce and sales acceleration tools such as Outreach, Groove, and Zoominfo, etc.
- Ability to lead potential clients to an understanding of the options or solutions that are applicable to their situation while demonstrating how features and benefits match their needs
- Maintains clean Salesforce hygiene
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Ready to apply?
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EMEA Enterprise Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Enterprise Account Executives (EAEs), lead the strategic business growth for existing Lucid customers across their assigned territories. In this role, EAEs will identify target markets and verticals while directing and participating in outbound prospecting efforts. EAEs are orchestrators of strategic resources to unlock customer growth opportunities, which includes Lucid Business & Product Leadership, Solution Engineers, and Business Development Representatives Post prospect qualification, EAEs will work with existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement.
Responsibilities:
- Strategic growth of Lucid’s largest Customers in EMEA.
- Develop and maintain expert knowledge on the features, benefits, and application of Lucid's full collaboration suite offering
- Understand the competitive landscape within their assigned EMEA region
- Direct outbound lead sourcing and identify new opportunities across existing customers
- Generate and close new pipeline across business segments and verticals through prospect engagements, including cold calling, emailing, demos, negotiations, and marketing activities of the company
- Share market insights with product and marketing teams
- Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
- Creativity penetrating new markets, verticals and personas
- Other duties as assigned
Requirements:
- 5+ years sales experience (as an Account Executive, Account Manager, or similar role) in SaaS/software. Product-Led Growth experience preferred.
- Significant experience working withEnterprise-Grade customers, successfully leading complex sales processes
- Ability to project manage complex sales cycles with internal stakeholders (Business Development, CSM, Solution Engineers)
- Demonstrated track record in team-based selling & orchestration of strategic resources.
- Experience with Salesforce.com or similar CRM
- Outstanding written and verbal communication skills
- Fluent in English
- This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Language skills: another European language (native or full professional proficiency)
- Demonstrated ability to find, manage, and close high-level business in an evangelist sales environment
- Experience with sales acceleration tools such as Gong, Salesloft, Zoominfo, Clari etc.
- Leading potential expansion segments to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- BA/BS degree or equivalent
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Ready to apply?
Apply to Lucid Software
EMEA Enterprise Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Enterprise Account Executives (EAEs), lead the strategic business growth for existing Lucid customers across their assigned territories. In this role, EAEs will identify target markets and verticals while directing and participating in outbound prospecting efforts. EAEs are orchestrators of strategic resources to unlock customer growth opportunities, which includes Lucid Business & Product Leadership, Solution Engineers, and Business Development Representatives Post prospect qualification, EAEs will work with existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement.
Responsibilities:
- Strategic growth of Lucid’s largest Customers in EMEA.
- Develop and maintain expert knowledge on the features, benefits, and application of Lucid's full collaboration suite offering
- Understand the competitive landscape within their assigned EMEA region
- Direct outbound lead sourcing and identify new opportunities across existing customers
- Generate and close new pipeline across business segments and verticals through prospect engagements, including cold calling, emailing, demos, negotiations, and marketing activities of the company
- Share market insights with product and marketing teams
- Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
- Creativity penetrating new markets, verticals and personas
- Other duties as assigned
Requirements:
- 5+ years sales experience (as an Account Executive, Account Manager, or similar role) in SaaS/software. Product-Led Growth experience preferred.
- Significant experience working withEnterprise-Grade customers, successfully leading complex sales processes
- Ability to project manage complex sales cycles with internal stakeholders (Business Development, CSM, Solution Engineers)
- Demonstrated track record in team-based selling & orchestration of strategic resources.
- Experience with Salesforce.com or similar CRM
- Outstanding written and verbal communication skills
- Fluent in English
Preferred Qualifications:
- Language skills: another European language (native or full professional proficiency)
- Demonstrated ability to find, manage, and close high-level business in an evangelist sales environment
- Experience with sales acceleration tools such as Gong, Salesloft, Zoominfo, Clari etc.
- Leading potential expansion segments to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- BA/BS degree or equivalent
#LI-DS1
Ready to apply?
Apply to Lucid Software
APAC Corporate New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid isn't just another SaaS tool; we are the visual collaboration engine for the Fortune 500. As a Corporate New Logo Account Executive, you aren't just "selling software"—you are consulting with the most influential companies in the APAC region to solve their most complex problems. This is a high-visibility role designed for a sophisticated closer. You will own the full sales cycle for major corporate accounts, acting as the tip of the spear for Lucid’s expansion in the Australian and Asian markets. You'll get to partner with world-class Customer Success Managers and Solutions Engineers to transition new wins into long-term enterprise partnerships.
Responsibilities:
- Hunt & Consult: Identify and break into high-value corporate accounts, navigating complex hierarchies to find the visionaries who need Lucid.
- Command the Room: Lead high-stakes, executive-level negotiations and demonstrations that articulate clear ROI and business transformation.
- Forecast with Precision: Treat your pipeline like a business, maintaining a data-driven and reliable forecast that reflects your strategic approach.
- Shape the Roadmap: Act as the "voice of the APAC market," feeding insights directly to our Product and Marketing teams to help influence our global strategy.
- Expand the Footprint: It’s not just about the first deal; it’s about the vision. You’ll strategically map out how to land and then set the stage for massive expansion.
- Perform other related duties as assigned.
Requirements:
- 4+ years of sales experience (Account Executive or similar), preferably in tech/SaaS
- A verifiable track record of smashing quotas and being a top-performer in your previous organizations
- Excellent written and verbal communication
- This position is hybrid, combining remote work with in-person collaboration at our Melbourne, AUS office two days per week (Tuesday and Thursday)
Preferred Qualifications:
- Experience closing high-level business in SaaS or evangelist sales environments
- Proficiency with Salesforce and sales acceleration tools (e.g., Outreach, ZoomInfo)
- Strong negotiation skills and familiarity with software contracts; formal sales training a plus
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APAC Business Development Representative
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Are you ready to break into the fast-paced world of SaaS and build the foundation for a lucrative career in tech sales? We are looking for an ambitious, hungry, and strategic Business Development Representative (BDR) to join our APAC team. This isn't your typical "smile and dial" role. At Lucid, you are a strategic partner to our Account Executives, a master of regional territory planning, and the engine behind our expansion across the APAC market. We don’t just want you to find leads; we want to train you to become a world-class Sales professional.
Responsibilities:
- Strategic Partnership: Collaborate with Account Executives to map out territories and hunt down key accounts
- The Outreach Mix: Master a multi-channel approach—utilizing cold calling, high-touch personalized emails, and LinkedIn social selling to spark curiosity
- Become a Product Pro: Develop an expert-level understanding of the Lucid platform to solve real-world business problems for IT, Operations, and Engineering leaders
- Master the Sales Cycle: You won't just pass leads; you’ll support discovery calls, assist in presentations, and as you grow, independently lead and close foundational transactions
- Operational Excellence: Use a modern tech stack (Salesforce, Salesloft, ZoomInfo) to manage your pipeline with precision
- Other assigned tasks
Requirements:
- 6–12 months of sales or customer-facing experience where you’ve proven you can handle demand and hit targets
- Communication mastery: You can write a compelling hook and hold your own in a conversation with a C-suite executive
- Coachability: You have a growth mindset. You crave feedback because you know it's the fastest way to the top
- Grit: You’re organized, adaptable, and motivated by the win
- This position is hybrid, combining remote work with in-person collaboration at our Melbourne, AUS office two days per week (Tuesday and Thursday)
Preferred Qualifications:
- Previous experience in SaaS or tech/software
- A proven track record of smashing quotas and/or generating high-quality pipeline
- A degree (BA/BS) or equivalent experience that shows you can see projects through to the end
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EMEA Mid Market Expansion Account Executive (DACH)
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart, Lucidspark and airfocus customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities.
- Effectively be able to close business, prospect, and build personal relationships with a book of accounts
- Able to upkeep existing clientele while identifying strategic opportunities to expand Lucid adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in our value propositions, target market, and target personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
Requirements:
- Must have 2+ years sales closing experience (preferably in SaaS)
- Experience in prospecting and closing business (as an Account Executive, or similar role)
- Experience in building personal relationships and expanding accounts
- Experience with Salesforce.com or similar CRM
- Be fluent in English and German
Preferred Qualifications:
- Experience with software sales (prospecting & closing)
- Experience with Salesforce, leads, contacts, and opportunities
- Maintaining clean Salesforce hygiene
- Ability to manage multiple prospects and opportunities simultaneously
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree
#LI-UP1
Ready to apply?
Apply to Lucid Software
EMEA SMB New Logo Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Our SMB New Logo Team drives business growth by introducing Lucid products to small and medium-sized businesses. We are looking for collaborative, customer-focused individuals to help expand our reach.
- Build lasting relationships with a portfolio of new and existing customers, helping them unlock the value of Lucid’s products
- Provide outstanding customer service while identifying strategic opportunities to expand Lucid adoption across businesses
- Develop innovative approaches to prospecting and pipeline generation to support business growth
- Collaborate closely with cross-functional teams, contributing to shared goals and celebrating success as a team
- Maintain transparent, accurate forecasts that align with both team goals and management expectations
- Become a trusted advisor and expert on our value propositions, target markets, and key customer personas
- Demonstrate initiative and a proactive approach to identifying growth opportunities for yourself and your team
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1+ year of sales closing experience OR 2+ years of business development experience, ideally in SaaS/tech
- Experience building relationships and closing business (as an Account Executive or in a similar role)
- Familiarity with Salesforce.com or similar CRM tools
- Fluent in English
- This role requires that you work out of our Amsterdam office two days per week on Tuesday and Thursday
Preferred Qualifications:
- Fluent in another European language (bonus points for German or French)
- Experience in software sales, particularly in prospecting and closing deals
- Experience with Salesforce, leads, contacts, and opportunities
- Strong organizational skills, capable of managing multiple prospects and opportunities at the same time
- Comfortable using tools like Salesforce and workflow software (e.g., Sales Loft) to stay organized and maintain clean data
- Experience in navigating competitive sales environments by effectively communicating product value
- BA/BS degree
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Ready to apply?
Apply to Lucid Software
EMEA SMB Expansion Account Executive
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Expansion Account Executives (AEs) lead the strategic expansion business growth for current Lucid customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.
- Effectively be able to close business, prospect, and build personal relationships with a book of accounts
- Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in our value propositions, target market, and target personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1+ year(s) Sales closing experience (preferably in SaaS/tech)
- Experience in prospecting and closing business (as an Account Executive, or similar role)
- Experience in building personal relationships and expanding accounts
- Experience with Salesforce.com or similar CRM
- Fluent in English
Preferred Qualifications:
- Fluent in German
- Experience with software sales (prospecting & closing)
- Experience with Salesforce, leads, contacts, and opportunities
- Maintaining clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree
#LI-UP1
Ready to apply?
Apply to Lucid Software