Position Title: Creator Success Assistant (WhatsApp Operations)

Location: London, UK (remote-first with flexibility for occasional in-person sessions as needed)
Team: Creator Success – Creator Success Operations
Role Type: Contract (fixed-term)

About the role

We’re looking for a Creator Success Assistant to help us scale testing of our WhatsApp-based creator coaching agent. Today, we manually send three weekly strategy pings to a small group of creators; this role will focus on operationalising and scaling that program so we can reach many more creators, gather robust performance data, and understand how WhatsApp coaching can drive creator growth at scale.

This is a hands-on, operations-focused internship ideal for someone who is highly organised, comfortable working with data in spreadsheets, and excited about the creator economy and AI-powered tools.

How you will make an impact

Scale weekly WhatsApp strategy pings:

• Own the end-to-end process for sending our three weekly WhatsApp strategy pings to creators.
• Expand from the current 5‑creator test group to a significantly larger, well-structured test cohort.
• Ensure accurate audience lists, correct message templates, and timely sends each week.

Campaign execution & quality control:

• Prepare and schedule messages according to agreed cadences and playbooks.
• Run basic QA checks (links, formatting, personalisation fields) before sends.
• Monitor delivery issues and flag any anomalies or message failures to the team.

Data tracking & reporting:

• Maintain clean tracking sheets for creator cohorts, message sends, responses, and key engagement metrics.
• Update performance dashboards/trackers weekly (e.g. response rates, click-throughs, content actions taken).
• Support simple analysis of test results (e.g. comparing different message variants or cohorts) and surface clear insights.

Test design support:

• Help set up structured experiments (e.g. A/B tests across different copy, timings, or creator segments).
• Document test set-up, cohorts, and results so that we build a repeatable playbook for WhatsApp coaching.
• Suggest practical tweaks to cadence, copy, or targeting based on what you see in the data.

Creator & internal coordination:

• Help maintain creator lists (segments, tiers, markets) and ensure they’re up to date.
• Work closely with Creator Success team members to understand creator feedback and performance context.
• Capture learnings, edge cases, and operational wins so we can evolve towards more automation over time.

Process & documentation:

• Keep clear documentation of workflows, message templates, experiment logs, and data definitions.
• Propose improvements to efficiency, quality, or scalability as you learn what works best.
• Contribute to a playbook.

What you will bring to LTK

• Highly organised individual who enjoys working from structured lists, templates, and processes.
• Strong proficiency with data systems and can confidently use Google Sheets/Excel to manage lists and track performance.
• Able to work with basic formulas, filters, and pivot tables to slice data (or keen to learn quickly).
• Genuine interest in the creator economy and how creators grow their businesses.
• Excited about the potential of AI-powered coaching and messaging-based programs like WhatsApp.
• Clear written communication; able to spot copy or formatting issues before something goes out.
• Comfortable working with multiple stakeholders and navigating ambiguity.
• Proactive, comfortable taking ownership of a defined area of work.
• Happy to suggest improvements rather than just following instructions.
• Based in the UK with the right to work in the UK.
• Able to commit to 6 months on a full-time (or near full-time) basis.
• Comfortable working in a remote-first environment with cross-functional teams.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback

Title: Senior Manager, Brand Activation, (Sales Sales, Brand Partnerships UK)

Location: London (UK) 

Reports to: VP, Brand Partnerships EU

Role Type: Full-time

About the role

We’re looking for a Senior Manager, Brand Activation to join our UK Brand Partnerships team. This is a hands-on commercial role focused on onboarding new partners, growing account value, and supporting strong campaign delivery for brands across the UK and Europe.

You’ll be responsible for qualifying, prioritizing and proactively building a pipeline of high-potential partners. You’ll take full ownership of the sales cycle- from discovery, pitch and negotiation, through to signed agreement, onboarding and campaign management.

You’ll also serve as a key business point of contact for EU affiliate platform partners, providing consultative support on how to maximize value from their LTK partnership.

This role is ideal for someone who’s commercially driven, highly organised, and confident navigating multiple stakeholders-  both internally and externally. Your familiarity with subscription-based SaaS models, long-term value nurturing, and consultative client relationships will be invaluable as we guide our partners through this next stage of creator marketing growth.

How you will make an impact

Partner Management & Account Growth

• Lead live and virtual demos of LTK’s self-service SaaS platform, tailoring product walk-throughs to each prospect’s use case and level of familiarity
• Hit and exceed ambitious new business and growth targets, with clear accountability for revenue outcomes.
• Vet & prioritize brand inbound requests based on potential: run introductory discovery/ demo calls, and support smooth onboarding of new brand partners.
• Manage a portfolio of brand partners-  helping them activate successful campaigns, deepen their investment with LTK, and optimise their long-term success across our platform.
• Lead outbound sales efforts by crafting and refining messaging and outreach strategies to engage high-potential brand partners.
• Consistently identify and convert opportunities to increase partner investment and unlock new revenue streams.
• Partner with EU affiliate networks to act as the non-technical point of contact, helping them understand LTK’s commercial value and how to grow through the platform
• Drive sales across LTK revenue streams, including paid influencer collaborations, media, events, and commission-based sales.
• Present demo’s, pitch proposals, campaign wrap-ups and strategic recommendations to internal and external stakeholders.
• Accurately manage your pipeline and internal systems (e.g. HubSpot). Monitor, forecast, and report on sales performance at a weekly, monthly, and quarterly level.
  
  

Campaign Delivery & Execution Oversight

• Guide campaigns from brief to wrap, managing communication and handoffs across teams
• Partner closely with Campaign Operations and Creator Success to ensure flawless execution
• Ensure creator campaigns align with client expectations and reflect best-in-class delivery
• Collaborate with Finance and Legal for timely billing, contracts, and onboarding requirements
• Escalate blockers and troubleshoot issues to keep timelines and budgets on track
  
  

Client Advisory & Internal Collaboration

• Serve as the day-to-day commercial point of contact for your accounts
• Act as a trusted advisor to clients, helping them build successful long-term strategies on LTK
• Proactively share performance insights and product updates to maintain strong momentum
• Identify emerging challenges or potential risks and flag early to internal stakeholders
• Collaborate cross-functionally with Marketing, Creator Success and Ops teams to align on go-to-market motion, support materials, and new launches

What you will bring to LTK

• 4–6 years in client-facing roles such as sales, partnerships, or account management, ideally within digital marketing, brand marketing or the influencer space
• A strong grasp of affiliate models and how influencer strategy connects to wider media and performance mix
• Proven track record of driving net new business acquisition and account expansion, with examples of upselling or scaling existing partners
• Experience selling SaaS or platform-based environments is a plus, ideally within creator tech, performance marketing, or social commerce
• A proactive, highly organised problem-solver who takes ownership and follows through
• Strong relationship builder, confident presenting insights and recommendations to clients
• Comfortable working cross-functionally with campaign, operations, legal and marketing teams
• Fluent in English (other European languages a plus)
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback #LI-AJ1

Position Title: Senior Account Consultant, Brand Partnerships

Location: London; Hybrid

Reports to: Head of Campaign Operations 

Role Type: Full-Time

About the role

The Brand Partnerships Senior Account Consultant joins our London-based team, working closely with our internal Sales, Campaign Operations, and Performance teams to deliver influencer marketing campaigns for our European brand partners, primarily across the fashion, beauty, and lifestyle industries.

In this role, you will manage a portfolio of brands, ranging from long-term annual investors to clients running ad hoc or seasonal campaigns.You will be responsible for end-to-end campaign execution across your portfolio, ensuring delivery accuracy, strong performance outcomes, and high-quality client experiences. This role suits someone with exceptional attention to detail, strong follow-through, and the adaptability to manage changing priorities in a fast-paced environment. You’ll work across multiple campaigns simultaneously, collaborate with international teams, and contribute to white-glove service for high-investment clients.

A genuine excitement for the influencer marketing industry is essential. You are curious about creators, platforms, and trends, and motivated by seeing influencer-led campaigns perform in the market. This enthusiasm, paired with strong ownership and a desire to continuously learn, underpins success in the role.

How you will make an impact

Campaign Management & Communication

• Coordinate campaign setup, creator casting, delivery, and wrap-up across multiple brands, including annual investors and ad hoc activations. Ensuring timelines, deliverables, and success metrics are met.
• Act as a key point of contact for campaign-related communications with clients, influencers, and agencies, providing clear, professional updates on timelines, deliverables, casting feedback  and campaign status.
• Proactively identify campaign delivery risks or issues and raise them with clients and internal stakeholders in a timely, solution-oriented way, clearly outlining impact and recommended next steps.
• Maintain accurate campaign documentation, trackers, and reporting inputs to support seamless delivery.

Reporting & Insights

• Monitor and track campaign KPIs, ensuring accurate reporting and timely status updates to internal teams and clients.
• Leverage performance reporting and data-driven insights to inform and steer strategic creator casting decisions that align with brand objectives and drive measurable impact.
• Own the creation of client-facing campaign recaps and reporting documents, ensuring clarity, accuracy, and professionalism.
• Support performance analysis by highlighting trends, risks, or opportunities surfaced through reporting and campaign delivery.

Collaboration & Team Contribution

• Work closely with internal Sales, Campaign Operations, Creator Success, and Performance teams to ensure seamless campaign delivery.
• Act as a reliable campaign delivery partner, translating campaign objectives into clear, actionable delivery plans.
• Guide creators through campaign requirements, timelines, and expectations, setting them up for success and high-quality delivery.
• Mentor and support junior team members (Account Coordinators), contributing to delivery consistency and white-glove service for high-investment clients.
• Operate effectively within a shared delivery model, supporting multiple brands and campaigns concurrently.

What you will bring to LTK

• At least 3+ years experience in influencer marketing, performance marketing or e-commerce industries
• Strong attention to detail, with a track record of delivering accurate reporting and maintaining high standards while meeting deadlines
• Strong understanding of influencer ecosystems, creator marketing trends, and social platforms (Instagram, TikTok, etc.).
• Experience managing campaign delivery across multiple brands or accounts simultaneously.
• Confident working with data, including tracking KPIs, interpreting trends, and supporting performance discussions.
• Excellent organisational and project management skills, with the ability to manage competing priorities and deadlines.
• Confident communicator with strong business writing skills, comfortable liaising via email and live discussions with influencers, agencies, and internal stakeholders, and able to adapt tone and clarity to the audience
• Proficiency with macOS and Google Workspace (Docs, Sheets, Slides, Drive).
• A genuine excitement for the influencer marketing industry and creator-led commerce.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback