Summary

This position is responsible for driving end-to-end demand planning and forecasting activities to support effective supply chain operations and business growth. The role manages sales forecasts, analyzes demand trends, and collaborates closely with Sales, Product Management, SCM, and external customers to ensure optimal inventory levels, forecast accuracy, and service performance. The Demand Planning Manager leads CPFR (Collaborative Planning, Forecasting, and Replenishment) processes for key accounts, provides regular analysis of forecast versus actual performance, and proactively identifies risks and improvement opportunities related to inventory, fulfillment, and order management. This role plays a critical coordination function across internal teams and US counterparts to align demand signals, purchasing plans, and supply availability, while driving continuous improvement in planning processes, KPIs, and data integrity.

Responsibilities

• Own demand planning for smart home devices, including forecasting, supply alignment, and inventory planning across the full product lifecycle
• Manage end‑to‑end planning activities covering demand forecasting, production coordination, delivery planning, sales alignment, and inventory control
• Apply strong demand planning and supply chain expertise to support planning activities across diverse operating environments, including early‑stage or evolving partner setups
• Lead regular business reviews (primarily weekly) with distribution partners to align on forecasts, sell‑out performance, inventory status, and order planning
• Closely monitor inventory risks such as excess, shortages, and aging stock, and proactively adjust plans to protect sales performance and profitability
• Work cross‑functionally with supply chain, production planning, logistics, inventory, and sales teams to ensure end‑to‑end alignment
• Contribute to process improvement initiatives and help build scalable planning structures as the business and partner landscape evolves
• Make data‑driven and experience‑based planning decisions in complex and uncertain business environments, applying creative judgment to balance customer requirements with internal supply and operational constraints

Qualifications

• Bachelor’s degree in Supply Chain Management, Business, or a related field
• 7+ years of progressive experience in demand planning, forecasting, inventory management, or related supply chain roles, preferably within consumer electronics, smart home devices, or similar industries
• Strong expertise in end‑to‑end supply chain operations, including demand forecasting, production planning, logistics, inventory control, and sales coordination
• Excellent analytical and communication skills, with the ability to interface directly with retail partners and senior leadership
• Proven analytical and problem‑solving skills, with the ability to make sound, data‑driven decisions in complex and evolving business environments
• APICS certification preferred

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What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity:

This role is responsible for identifying and developing strategic partnerships with builders and property management companies, positioning LG’s smart home and connected appliance ecosystem as a differentiated value proposition. The candidate will lead end-to-end business development activities, including pipeline creation, customer engagement, solution proposal, and commercialization  You will be the primary commercial relationship owner between LG and our key customer segments — multifamily property developers, builders, MDU operators, and property management companies — translating ThinQ Pro’s platform capabilities into compelling business value.
You will work closely with LG’s North America sales, marketing, and product teams, as well as HQ stakeholders, to develop and execute go-to-market strategies, manage active pilot programs, and build a scalable pipeline of B2B opportunities collaborating with builder sales team. This role sits at the intersection of business development, solution selling, and strategic account management.

Responsibilities:

• Market Development: Research and track the competitive landscape across multifamily, proptech, and smart home sectors to identify new customer and channel opportunities
• Customer Engagement: Engage developers, builders, and property managers to understand their needs and deliver tailored ThinQ Pro value propositions
• Pilot Management: Lead end-to-end pilot deployments from onboarding through conversion to commercial agreements
• Partnerships & Channels: Structure and negotiate agreements with builders, managed WiFi providers, and proptech ecosystem partners
• Pipeline Management: Own the full B2B sales cycle from lead generation collaborating with the builder sales team
• Evangelism: Represent ThinQ Pro at key industry events including KBIS, NAA, and AHR

Qualifications:

• Bachelor’s degree required; MBA preferred
• 10+ years in B2B technology sales, business development, or account management
• Familiarity with multifamily/MDU, proptech, or smart home industries strongly preferred
• Working knowledge of IoT ecosystems and connected home technology
• Strong communicator with proven ability to close complex, multi-stakeholder deals
• Comfortable in a fast-moving, cross-functional environment with evolving priorities​​​​​​​​​​​​​​​​

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