Senior Employee Relations Specialist & Cultural Ambassador

We are seeking an experienced Senior Employee Relations Specialist and Cultural Ambassador with HR Business Partner expertise to lead employee relations for key business units across the United States. In this role, you will foster a positive organizational culture and strengthen people management capabilities through training, coaching, and workforce analytics.

You will lead workplace investigations—including complex, high-risk cases—in partnership with Legal, Compliance, and business leadership. You will also own compliance and risk management responsibilities across all HR practices and policies (including PTO, severance, leaves, and anti-discrimination) for an extended HR shared services environment spanning multiple manufacturing and office locations.

The ideal candidate is a trusted advisor with sound judgment, exceptional communication skills, and a passion for building an ethical, inclusive workplace. This role operates at a manager level in scope and requires the ability to achieve measurable improvements in engagement, performance, and risk mitigation within a multicultural, multilingual environment.

Performance Goals

• Analyze employee relations trends and recommend proactive solutions to strengthen culture and reduce risk; reduce repeat complaints and grievances year-over-year through targeted interventions.
• Close employee relations cases within agreed SLAs while maintaining legally defensible documentation.
• Develop and facilitate manager coaching and training programs that improve manager effectiveness scores and increase participation through engaging content.
• Lead investigations and corrective actions that reduce legal exposure and mitigate litigation risk in high-stakes cases.
• Identify systemic issues and launch prevention initiatives that measurably improve engagement and retention in assigned business units.
• Educate and coach leaders assigned from headquarters on U.S. employment law, regulatory expectations, and workplace practices.

Key Responsibilities

Employee Relations & Investigations

• Serve as the lead HR partner for employee relations: intake, triage, investigation, resolution, and documentation.
• Resolve complex employee relations issues in alignment with company values and legal compliance requirements.
• Conduct impartial workplace investigations and produce clear, defensible reports with actionable recommendations.
• Partner with Legal, Internal Audit, Compliance, and Compensation on high-risk and sensitive matters.

Manager Development & Coaching

• Coach leaders on performance management, progressive discipline, restructuring, and terminations to ensure consistency, compliance, and cultural competency.
• Design and deliver high-impact manager training on topics such as performance coaching, difficult conversations, and anti-harassment.
• Serve as a key stakeholder in initiatives to strengthen people manager capabilities across the organization.
• Provide assimilation support and ongoing coaching for internationally assigned leaders to help them effectively manage employees in the U.S. context.

Compliance, Policy & Analytics

• Design, communicate, and deliver training on policy enhancements for employees and managers at all levels.
• Maintain company policy documentation—online and in handbooks—ensuring it is accurate, accessible, and user-friendly.
• Conduct HR process audits across key compliance and regulatory areas to measure effectiveness.
• Track employee relations metrics, produce trend analyses, and implement targeted prevention programs.
• Develop and monitor key analytics, KPIs, and audit indicators in partnership with HR Centers of Excellence for core programs (compensation decisions, promotions, learning and development, performance distributions).
• Manage Affirmative Action Plan (AAP) compliance and related matters.

Culture & Engagement

• Play a visible role in HR department and company-wide cultural and employee engagement initiatives, including Global Culture Council and Employee Resource Groups.
• Contribute to continuous improvement of employee relations processes, tools, and reporting.
• Provide backup support to HRBPs on specific matters or during peak periods as needed.

Qualifications

Required

• 10+ years of HR experience, including 5+ years in employee relations handling complex investigations, sensitive situations, or labor relations
• Proven track record of reducing employee relations incidents and improving manager performance through coaching and process improvements
• Strong investigative, analytical, and written reporting skills
• Deep knowledge of employment law, policy interpretation, and risk mitigation
• Exceptional communication skills across all formats, with strong interpersonal professionalism and problem-solving abilities
• High emotional intelligence and credibility with senior leaders
• Demonstrated ability to handle confidential and sensitive matters with discretion
• Ability to work on-site five days per week in Englewood Cliffs, NJ, if in the commutable area, or one of the main LGE facilities in the US
• Willingness to travel as needed for training delivery, investigations, forums, or conferences

Preferred

• HRBP experience in a global or matrixed organization
• Experience communicating employment matters across diverse cultural perspectives and organizational levels

#LI-GJ1`

Ready to Power Up Your Summer?

Spend your summer at LG Electronics, where innovation meets imagination!

 Program Overview

• Role: Undergraduate 2026 LG Summer Intern – HR Payroll Team
• Duration: 9-week program (June 1st – July 31st)
• Schedule: Mon–Fri, 8 AM – 5 PM (Onsite)
• Location: LG North America Innovation Campus (HQ), Englewood Cliffs, NJ
• Compensation: $25.00 per hour

The LG Experience

Our Summer Internship Program isn’t just about gaining experience — it’s about building real skills, tackling real projects, and seeing your ideas come to life.

The LG Internship Program is built on the philosophy of ensuring that each intern is given the opportunity to perform robust and meaningful work while gaining real-world experience. At LG, you won’t be grabbing coffee (unless it’s for yourself!) You’ll collaborate with passionate teams, work on cutting-edge technology, and contribute to projects that impact millions of people around the world.

 What to Expect:

• Hands-on learning and mentorship from industry experts.
• Individual strategic project with a final presentation.
• Networking opportunities with ambitious students and tech leaders.
• Exposure to everything from smart devices to sustainable solutions.

We are seeking a motivated and detail-oriented Intern to join our team at the NJ Headquarters (onsite). This internship is designed for a student pursuing a degree in Finance or Accounting. The intern will gain experience and knowledge in the world of Payroll Tax, which includes Federal, State and Local taxation.

Responsibilities

• Assist in obtaining login/password information for state and local jurisdictions, across six companies.
• Respond and manage tax notices as received, as well as help clean up historical notices.
• Ensure tax compliance with state and local agencies via research and phone calls.
• Run reports and create spreadsheets for quarterly and annual balancing.
• Participate in scheduled meetings and provide consistent progress updates to leadership.
• Help with process improvements as requested.
• Create documentation and user guides for newly developed processes.
• Payroll administrative work, as needed.

Qualifications

• Education: Currently enrolled in a Bachelor’s degree program majoring in Finance or Accounting.
• Technical Skills: Strong foundational knowledge of Excel.
• Problem-Solving: Excellent analytical skills with a strong attention to detail. Ability to work independently and find variances with the provided tools.
• Communication: Strong verbal and written communication skills.

#LI-JN2

• Role: Undergraduate 2026 LG Summer Intern – HR Compensation Team
• Duration: 9-week program (June 1st – July 31st)
• Schedule: Mon–Fri, 8 AM – 5 PM (Onsite)
• Location: LG North America Innovation Campus (HQ), Englewood Cliffs, NJ
• Compensation: $25.00 per hour

• Hands-on learning and mentorship from industry experts.
• Individual strategic project with a final presentation.
• Networking opportunities with ambitious students and tech leaders.
• Exposure to everything from smart devices to sustainable solutions.

• Development: Assist in the design, development, and implementation of the Job Requisition and Job Library Project utilizing Power Apps.
• Automation: Build, test, and optimize automated workflows for the job requisition process using Power Automate.
• Data Visualization: Develop interactive dashboards and data visualizations in Power BI to track project metrics and job library data.
• Collaboration: Collaborate with the project team to gather, analyze, and document technical and business requirements.
• Data Management: Support data migration, data cleansing, and system integration tasks to ensure accurate job requisition workflows.
• Reporting: Participate in regular project meetings and provide consistent progress updates to project leadership.
• Troubleshooting: Help troubleshoot technical issues, debug system errors, and optimize application performance.
• Documentation: Create and maintain clear technical documentation and user guides for the newly developed systems.

• Education: Currently enrolled in a bachelor’s or master’s degree program, majoring in Computer Science or Information Systems.
• Power Platform Experience: Hands-on experience or strong familiarity with Power Apps, Power Automate, and Power BI is required.
• Technical Skills: Strong foundational knowledge of software development lifecycles, database management (e.g., SQL), and systems analysis.
• Problem-Solving: Excellent analytical skills with a strong attention to detail and the ability to troubleshoot technical issues.
• Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Work Environment: Must be able to commute to and work onsite at the NJ HQ.
• Drive: An eagerness to learn, take initiative, and adapt to new technologies and project requirements.