At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We're looking for a driven Recruiting Coordinator to help us grow our amazing sales team at our second HQ in Toronto! As our Recruiting Coordinator, you will manage the day-to-day processes of sourcing, screening, and coordinating interviews for our talented SDR applicants. You will report to the Manager of Talent Acquisition and will work closely with sales managers to understand and meet their recruiting needs. It is a fast-paced role so you’ll need to be organized and able to change and adapt to growing business needs. This position is not within HR. While we collaborate closely with HR, we are seeking individuals who are interested in pursuing a career in recruiting.

Our HQ2 in Toronto is growing exponentially and you could be a major part of making that happen! 

Responsibilities

• Partner with hiring managers to understand their hiring needs and job requirements, offering strategic advice and support throughout the recruitment process.
• Manage candidate interviewing processes
• Create and manage job postings
• Review and organize incoming resumes
• Conduct initial phone screens
• Organize in-person interviews
• Track and analyze recruitment metrics to measure the effectiveness of recruiting strategies and processes
• Provide regular updates and reports to management on recruitment activities, challenges, and successes.
• Ensure a positive candidate experience throughout the recruitment process by providing timely feedback and communication.
• Maintain confidentiality of personnel information including salary and related information

Qualifications

• 1 year of in-house recruitment experience preferred
• Proficiency in Greenhouse or other applicant tracking systems (ATS) preferred
• Ability to manage projects independently
• Ability to manage multiple tasks simultaneously and prioritize workload
• A service-oriented mindset who is ready to partner with our hiring managers to find new talent
• Energetic and entrepreneurial personality with a strong internal drive to succeed
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work independently
• Willingness to be continually challenged and learn from mistakes
• Capacity to respond quickly to a constantly evolving business model and challenges

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is a $52,000 base + $13,000 bonus = $65,000 CAD on target earnings.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.

At Levitate, we’re on a mission to make a real impact for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Being a Sales Development Representative (SDR) at Levitate is a very special and important part of our organization. SDRs are our small business clients’ first impression of Levitate and the crucial first point of connection where we identify opportunities to elevate and transform clients’ outreach strategies.

Our SDRs are hungry for success, eager to learn, and heavily supported through hands-on training as they grow into Account Executives (AE) through our accelerated promotion plan. We pride ourselves on preparing our SDRs for promotion to an AE role within a timeframe of 6-9 months–and our AE organization contains a structured, intuitive career path for employees to grow through.

A Day in the Life of a Levitate SDR

• You’ll focus on outbound prospecting small businesses across the U.S. (130 cold calls) with leads that are provided to you
• You will book demos for your Senior Account Executives and ramp up to 3 demos/day over time and with training
• Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more
• Once prospects are booked, you will reach out and confirm their attendance at their scheduled demo
• You’ll help drive strategic, top-of-the-funnel lead generation through targeted cold-calling
• Through your strong organizational skills, you will consistently update your activities, opportunities, and account information in our CRM

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Qualifications

• Previous cold calling experience a plus, but not required
• Strong desire to succeed and build a career in sales
• Ability to self-motivate and succeed in a fast-paced role
• Willingness to ask for help and an openness to being coached
• Ability to multitask, organize, and prioritize work

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is a $50,000 base + $15,000 bonus = $65,000 CAD on target earnings. The bonus portion is uncapped.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We are excited to announce that we are looking for a Customer Success Specialist to join our team at Levitate. As a Customer Success Specialist, you will manage the full customer journey from onboarding to renewal. You will be responsible for managing customer accounts and ensuring that their needs are met in a timely and efficient manner.

Our ideal candidate is coachable, naturally empathetic, has excellent communication and time management skills, and enjoys working in a fast-paced environment. 

Responsibilities

• Serve as the main point of contact to develop and maintain relationships with customers
• Provide onboarding and training to new customers to assist them in reaching their goals.
• Maintain a customer book of business where you're responsible for customer satisfaction and hitting monthly retention goals
• Ensure customers get fast time-to-value and are engaged with the product
• Collaborating with cross-functional teams to resolve customer issues in a timely manner
• Maintain up-to-date knowledge about company products and services as they evolve

Requirements

• Organizational and process skills are essential
• Excellent communication and interpersonal skills
• Experience in a customer-facing role is preferred
• Be a problem solver and advocate for clients
• Ability to work independently and as part of a team

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is a $55,000 base + $10,000 bonus = $65,000 CAD on target earnings.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.
  
  Relevant experience: Customer Success Specialist, Client Success Specialist, Customer Success Manager, Account Manager, Client Relationship Manager, Customer Experience Specialist, Account Management Specialist, Customer Retention Specialist, Onboarding Specialist, Client Success Manager, Customer Engagement Specialist, Customer Lifecycle Manager, SaaS Customer Success, B2B Account Manager, Customer Support Specialist, Client Services Coordinator, Relationship Manager, Customer Advocate, Renewal Specialist, Client Onboarding Specialist 

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We’re looking for a results-driven Ads Specialist to help our clients grow through smart strategy, hands-on execution, and clear reporting. This role is primarily focused on Meta Ads (Facebook & Instagram), including campaign creation, creative development, optimization, and performance analysis.

You’ll manage and optimize multiple accounts, monitor performance trends, and drive consistent month-over-month improvements using data-based decision-making. This role also requires creative execution using Canva to develop ad visuals and video assets. Experience with Google PPC is a plus.

Key Responsibilities

• Meta Ads Management (Primary)
• Build, launch, and optimize Meta Ads campaigns across multiple clients (lead generation, traffic, awareness, retargeting, etc.)
• Develop campaign structure, audience targeting, budget allocation, and bidding strategies
• Continuously test creatives, copy, formats, and audiences to improve performance
• Monitor performance and optimize campaigns based on data-driven insights
• Manage retargeting strategies and full-funnel campaign setups
  
  

• Creative Development (Canva)
• Create ad creatives using Canva (static images, simple videos, variations for testing)
• Develop multiple creative versions for A/B testing
• Collaborate on messaging, hooks, and visual direction for campaigns
• Ensure creatives align with client branding and campaign goals
  
  

• Tracking, Reporting & Insights
• Monitor key metrics (leads, CPL, CTR, CPC, conversion rate, ROAS, where applicable)
• Analyze campaign performance and identify trends and opportunities
• Make data-based optimization decisions to improve results
• Provide clear performance summaries and next steps
• Troubleshoot performance issues and recommend improvements
  
  

• Account Monitoring & Optimization at Scale
• Track performance across a large portfolio of client accounts
• Proactively identify underperforming campaigns and optimize accordingly
• Apply learnings and winning strategies across accounts
• Maintain consistent performance improvements over time
  
  

• Client Communication
• Share campaign insights and recommendations in clear, simple language
• Set expectations around performance, testing, and optimization timelines
• Provide strategic recommendations to improve results

Requirements

• Proven experience managing Meta Ads campaigns (Facebook & Instagram)
• Strong understanding of campaign structure, targeting, and optimization strategies
• Experience creating ad creatives using Canva (images and basic video editing)
• Strong analytical mindset and data-driven decision-making skills
• Ability to manage multiple accounts and prioritize effectively
• Clear communication and reporting skills

Nice to Have

• Experience with Google Ads / Google PPC campaign management
• Experience with lead generation campaigns
• Familiarity with conversion tracking and pixels
• Experience with retargeting and full-funnel strategies
• Experience managing high-volume accounts
• A/B testing experience across creatives and audiences

Bonus Points

• Experience improving lead quality (not just volume)
• Experience with Meta Pixel and Conversion API
• Strong organizational skills and attention to detail (you’ll be juggling a lot of moving parts)
• Comfortable analyzing performance data at scale and translating it into clear action steps
• Strong communication skills, especially when explaining results to clients
• Working knowledge of key marketing tools and dashboards (and the curiosity to dig in and troubleshoot)

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is 65k CAD. 
• Vacancy Status: This position is being publicly advertised to support business growth and represents new headcount. It is not being posted to fill an existing vacancy.

Web Strategy Specialist

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We’re looking for a Web Strategy Specialist to join our web team! If you’re a highly organized, client-facing professional with a knack for understanding web architecture, a strategic approach to SEO, and a great eye for design, we’d love to hear from you. While no design work is required, this role involves managing the entire lifecycle of web projects—from meeting with clients to gathering requirements, pitching ideas, and ensuring project milestones are met. You’ll also leverage AI tools to craft content and collaborate closely with designers to deliver exceptional websites.

Responsibilities:

• Client Interaction: Meet with clients to gather web requirements, understand their goals, and pitch design ideas effectively. Serve as the primary point of contact for clients throughout the project lifecycle.
• Web Architecture: Ensure websites are planned with a clear understanding of best practices in navigation, structure, and user experience.
• Content Strategy: Use AI tools to draft compelling, accurate website content tailored to each client’s needs. Coordinate and implement a basic SEO strategy to improve site visibility and performance.
• Project Management: Act as the liaison between clients and the design team to ensure project progress aligns with expectations and deadlines. Manage timelines, feedback loops, and final deliverables.
• Quality Assurance: Ensure that the end product aligns with the client’s vision and maintains high standards of functionality and aesthetics.

Qualifications:

• Experience in client-facing roles, preferably in web or digital projects.
• Strong understanding of web architecture and best practices.
• Basic knowledge of SEO principles and tools.
• Excellent communication and presentation skills.
• Ability to manage multiple projects and meet deadlines.
• A keen eye for design and an appreciation for high-quality visuals (though no design work is required).
• Familiarity with content creation tools, particularly AI-driven platforms, is a plus.
• Experience in project management or coordination is highly preferred.

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is 65k CAD.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Levitate is seeking an Implementation Specialist to join our dynamic Customer Success team. This role serves as a critical bridge between Sales and Customer Success, helping new clients get up and running with our platform. We’re looking for a tech-savvy, organized, and proactive individual with strong communication skills and a passion for delivering a seamless onboarding experience. You'll assist clients with integrations, data migration, and setup - ensuring a smooth transition into the Levitate platform.

Responsibilities

• Lead implementation calls with clients to guide them through setup and onboarding
• Collaborate closely with Sales, Support, and Customer Success teams for smooth handoffs
• Troubleshoot implementation challenges through problem-solving and collaboration with Support and Engineering
• Accurately document customer interactions and updates in our system
• Effectively manage time and tasks to meet implementation deadlines
• Use AI tools to clean and prepare spreadsheets during onboarding processes

Qualifications

• 1–2 years of customer-facing experience, preferably in a tech environment
• Strong technical aptitude and comfort with tools and integrations
• Fluent in Excel (basic formulas, VLOOKUP, data manipulation, etc.)
• Excellent written and verbal communication skills
• Highly organized with strong time management and multitasking abilities
• Professional and empathetic when working with clients
• Strong problem-solving mindset with a collaborative attitude

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is a $55,000 base + $10,000 bonus = $65,000 CAD on target earnings. The bonus portion is uncapped.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We are looking for a competent, motivated and ambitious Account Executive to join our team. You’ll be directly responsible for the expansion of our customer base.

In the AE role you will be outbound prospecting into Small Medium Businesses (SMBs) across the US. Your goal will be to book appointments for yourself, perform demos, and close your own deals, all while honing the skills needed to close for others in the future. It is a fast-paced role, so you’ll need to be awesome to keep up. Our ideal candidates have a strong desire to succeed, a go-getter/hunter mentality, the mental toughness to handle the grind, and the desire to be coached… aka ask for help! 

We offer one of the fastest promotion paths in the industry, with promotion steps and raises in 4 month increments, allowing opportunity for overachievers to quickly advance. Commission is paid monthly on an accelerated basis, where dollars sold past your monthly quota multiply in your payout when you overattain, allowing for multipliers of 3x up to 5x as you continue to overattain.

Ramp responsibilities

• Prove consistency in specific KPIs around win rate and quota attainment
• Achieve a monthly "actions target" of meetings booked and performed

Responsibilities

• Drive top-of-the-funnel lead generation
• Operate a full sales cycle from prospecting to point of sale
• Update and manage all sales activities, opportunities, and account information in CRM
• Consistently achieve and exceed monthly quota of qualified opportunities

Qualifications

• 1+ years of experience closing outbound deals
• Effectively manage quick context switching - easily move between different lead types, confirming, rescheduling, re-engaging after breaks
• Experience in an outbound closing capacity, operating a full sales cycle from cold prospecting to point of sale
• Strong desire to succeed and hunter mentality
• Ability to keep a positive mindset
• Organization skills - managing RS and no-shows, clean notes on demos, updating leads
• Critical thinker and problem-solving skills - how do you manage this bit of chaos
• Sense of ownership and pride in your performance and its impact on company’s success - how have you asked for help to ensure your success
• Excellent written and verbal communication skills - ability to craft emails to prospects
• A love of sharing ideas and best practices - we’re a start up and want to grow
• The ability to learn technology basics and apply them to business situations

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is a $66,500 base + $28,500 bonus = $95,000 CAD on target earnings.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs and may be used to fill an existing vacancy or to support anticipated team growth. Depending on business needs at the time of hire, this role may be filled as a backfill or as new headcount.