LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.   

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.   

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.  

Manager, Reporting and Systems

The Manager, Systems & Reporting, is a senior individual contributor within the central Program Management team, reporting to the Sr. Manager, Process & Frameworks. This role is responsible for owning the design, evolution, and governance of enterprise program reporting and tracking systems that enable effective decision-making, operational excellence, and Games-time readiness across LA28. 

This position plays a critical leadership role, driving solution architecture, technical standards, and adoption across complex, cross-functional programs. The Manager, Systems & Reporting, will be instrumental in shaping and delivering Games-time reporting capabilities for the Main Operations Center (MOC), ensuring data integrity, clarity, and reliability during peak operational periods. 

The ideal candidate is a technical thought partner and problem-solver, with deep expertise in Smartsheet and integrated reporting solutions, who thrives in ambiguity and enjoys translating complex, often competing inputs into scalable, sustainable, and user-centered solutions. 

Building trusted relationships across program teams, functional leadership, and external partners is central to success in this role. The Manager, Systems & Reporting, acts as a connector and influencer, aligning stakeholders around shared solutions, driving process adherence, and championing continuous improvement across LA28 delivery. 

Key Responsibilities:

• Own the end-to-end design, development, and lifecycle management of Smartsheet-based systems supporting enterprise program tracking, reporting, and automation
• Lead the delivery of scalable, secure, and flexible technical solutions that evolve alongside business needs from planning through Games-time operations
• Serve as a strategic partner to program and functional teams, translating requirements into actionable system designs and reporting frameworks
• Architect and maintain integrations between Smartsheet and other enterprise systems to enable accurate, real-time insights
• Define, standardize, and govern key performance indicators (KPIs) to support executive visibility and operational decision-making
• Play a central role in developing and delivering Games-time reporting for the Main Operations Center, ensuring readiness, reliability, and clarity under high-pressure conditions
• Identify systemic inefficiencies and lead continuous improvement initiatives across processes, tools, and reporting methodologies
• Champion data quality, solution adoption, and disciplined process adherence across LA28 programs
• Provide expert guidance and thought leadership on reporting best practices, system capabilities, and emerging opportunities 

Background and Requirements:  

• 5+ years of experience designing, building, and governing Smartsheet-based technical solutions in complex organizational environments 
• Proven experience operating as a senior individual contributor, influencing outcomes without direct authority
• Demonstrated expertise in process improvement, system design, and operational reporting
• Strong consulting mindset with the ability to assess business needs, challenge assumptions, and deliver practical, high-impact solutions
• Experience supporting large-scale, multi-stakeholder programs or major events strongly preferred 

Core Competencies & Expectations:

• Exceptional ability to build credibility and trust with stakeholders at all levels of the organization
• Clear, confident written and verbal communication skills, particularly when explaining technical concepts to non-technical audiences
• Strong organizational and prioritization skills, managing multiple initiatives across competing timelines
• Analytical and critical thinking skills to evaluate program performance and identify risks, trends, and opportunities
• Sound judgment, including knowing when and how to escalate issues appropriately
• Adaptability and resilience in dynamic, fast-changing environments
• Collaborative mindset with a demonstrated ability to align diverse stakeholders around shared solutions 

Physical Requirements and Working Conditions:  

• Available to work onsite in our Downtown Los Angeles-based office.  
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.   
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.   
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods. 
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.  

The annual base salary range for this position is $88,000 - $115,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.  

LA28 does not provide relocation assistance.  

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.  

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Director, Operations - Ceremonies and Games Launch

The Senior Director, Operations - Ceremonies and Games Launch will orchestrate, drive and ensure the integration of internal LA28 teams working closely with the Co-Create LA (CCLA) Ceremonies team to ensure a holistic LA28 operating plan is planned seamlessly with the show production.  

With visibility across all Functional Areas that are impacted or are dependent for ceremonies delivery, the incumbent in this role is an operationally and delivery orientated leader responsible for orchestrating cross-functional alignment, driving integrated planning, and ensuring flawless delivery across all elements of the four ceremonies. This role acts as the central connection between internal teams and will be responsible for leading the LA28 operating plan to support CCLA and the ceremonies production.  

Through influence, considered communication, and negotiation, they will acquire and operationalize resources for ceremonies operational support.  This role will be empowered to make decisions and escalate matters of misalignment that cannot be resolved at the FA/Stakeholder level.     

Building and maintaining strong relationships with internal and external teams is essential for this position, as is a strong presence and voice within LA28. This collaborative role requires expert project management skills, a diplomatic and proactive communication style, and a deep understanding of operational integration across functions such as event management, communications, protocol, security, guest experience, logistics, etc.  

Key Responsibilities:

• Lead the integration of internal LA28 and Olympic & Paralympic Movement resources to ensure that CCLA and the Ceremonies team are supported with the optimum cross functional operating plan
• Act as the empowered conduit and bridge between LA28 operational planning team, and its associated functions with CCLA integration touchpoints. Acts as a ceremonies advocate within LA28 as and when needed but also seek to compromise and address challenges raised. Ensures two-way communication is effective, so the right people are informed at the right time between production and operations
• Oversee the ceremonies operating plan at a city-wide level (e.g. transport, protocol, arrivals and departures) and align at a venue level (e.g. ticketing, athletes’ movements, security, venue approach)
• Lead the planning of all guest group flows to/from ceremonies and ensure the highest/appropriate levels of service are delivered by LA28 Functional Areas and supporting partners
• Lead the internal Event Operational Planning process for the LA28 functions’ delivery in all opening and closing ceremonies
• Support the high-level transition planning to/from ceremonies/sport before/after the opening and closing ceremonies to ensure delivered on time
• Activate internal plans, budget, and resources not directly captured as part of ceremonies, to deliver on the project plan, which sit within responsibilities of LA28 Functional Areas
• Partner with Functional Areas and procurement to provide oversight of the contracts in their area, ensuring compliance with contractual terms, monitoring of contract performance, managing risks associated with the contract and maintaining relationships with suppliers
• Integrate and coordinate with the Planning and Programs team to ensure functional operating plans are advancing the speed and quality required
• Coordinate with the central Program Management Office (PMO) to align Ceremonies timelines with broader Games-wide operational milestones
• Work alongside the Operational Readiness team to ensure the ceremonies’ dress rehearsals are scoped to maximize operational plans testing (in addition to the show creative and production)
• Implement agile workflows, dashboards, and reporting tools to provide transparency and accountability across FAs, external stakeholders and to/from CCLA
• Act as the point of intersection and advisory to external LA28 stakeholders including International Olympic Committee (IOC)/ International Paralympic Committee (IPC)/ Olympic Broadcasting Services (OBS)/NBC/ United States Olympic & Paralympic Committee (USOPC) for ceremonies LA28 operational matters.  Works to gain alignment but navigates and influences these resources to resolve any points of misalignment    

Background & Requirements:

• 10+ years of live-event management and/or live sport operations at a leadership level
• Significant knowledge of mega event management, coordination and integration of multiple stakeholders into a project plan 
• Experience in cross-function program/project management, event operations, large-scale production integration in a high-stakes environment
• Strong understanding of ceremonies complexity and how to integrate into organization
• Proven track record leading complex cross-functional initiatives from planning to execution
• Exceptional leadership and influence skills to be able to credibly reach across multiple stakeholders at all levels to impact outcomes
• Decisive and confident in advising and taking decisions as needed
• Exceptional problem-solving, communication, and interpersonal skills
• Exceptional communication and influence skills, with experience preparing and delivering briefings to executive-level stakeholders
• Comfortable working in a fast-paced, high-pressure, deadline-driven environment with multiple stakeholders
• Ideally outstanding knowledge across Olympic & Paralympic Games Ceremonies delivery, especially operations

Education:

• Bachelor’s degree required or equivalent work experience  

The annual base salary range for this position is $145,000.00 - $190,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team. 

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Manager, Accessibility Training & Enablement:

The Senior Manager, Accessibility Training & Enablement leads the design, development, and implementation of accessibility education, training, and enablement programs across the LA28 Olympic and Paralympic Games. Reporting to the Head of Accessibility, this role ensures that LA28 staff, volunteers, delivery partners, and key stakeholders have the knowledge, tools, and guidance needed to support accessible and inclusive Games experiences. The Senior Manager oversees organization-wide accessibility training initiatives, resource development, and awareness campaigns that promote disability inclusion, universal design principles, and equitable service delivery. Through these efforts, the role helps ensure that Functional Areas responsible for Games delivery are equipped to meet baseline legal accessibility requirements and Games-specific accessibility standards. This position plays a critical role in embedding accessibility into LA28’s culture, workforce capability, and operational readiness planning. By working closely with Functional Areas, delivery partners, and subject matter experts, the Senior Manager helps build organizational capability and shared accountability for delivering accessible Games environments for athletes, spectators, workforce, media, and all Games stakeholders. 

Key Responsibilities:

Training Strategy and Program Design

• Oversee the development and implementation of the accessibility training strategy for staff, volunteers, and partners
• Work with subject matter experts to implement scalable learning programs tailored to Functional Areas (FAs) and Games-time roles
• Ensure training content aligns with LA28’s Accessibility Strategy, ADA and IPC standards, and industry best practices
• Measure effectiveness of training programs through participant feedback, adoption metrics, and operational readiness outcomes

Enablement Resources and Tools 

• Lead creation and socialization of accessibility toolkits, guidance documents, and templates to support planning and delivery
• Collaborate with other ACS streams and cross-functional teams to integrate accessibility knowledge into systems and processes
• Maintain an up-to-date repository of accessibility resources and best practices
• Measure effectiveness and success of accessibility toolkits, guidance documents, and templates through participant feedback, adoption metrics, and operational readiness outcomes

Education and Awareness Initiatives 

• Plan and lead organization-wide accessibility awareness campaigns and workshops, both internally and externally
• Partner with Workforce, HR, and Communications to integrate accessibility learning into onboarding and professional development
• Support the development of champions across FAs who advocate for accessibility within their functions 
• Field accessibility related inquiries from within the organization to the correct ACS workstream

Monitoring and Continuous Improvement 

• Lead the collection and organization of accessibility experience and inclusion data
• Support preparation of reports and presentations summarizing accessibility outcomes and insights 
• Maintain organized records of metrics, lessons learned, and recommendations for continuous improvement
• Evaluate emerging technologies and tools to improve accessibility education and communication
• Contribute insights to legacy and post-Games knowledge transfer
• Monitor the public facing accessibility inquiry form, answering accessibility related questions, maintaining the canned response repository, and training the AI Agent to answer more accessibility questions independently

Background & Requirements:

Knowledge of

• Federal, state, and local accessibility regulations including the Americans with Disabilities Act (ADA), Sections 504 and 508 of the Rehabilitation Act, and California Building Code (CBC 2022)
• International Paralympic Committee (IPC) Accessibility Guide and other global accessibility standards and frameworks
• Adult learning principles, instructional design, and training program development 
• Inclusive communication and disability awareness best practices
• Organizational change management and training evaluation methodologies
• Olympic and Paralympic Movements, including their accessibility values and stakeholder structures

Skill in

• Designing and delivering engaging, high-impact training programs for diverse audiences LA28 - LIMITED LA28 - LIMITED • Translating complex accessibility concepts, legal frameworks, and operational practices into clear and actionable learning materials
• Managing complex initiatives involving multiple stakeholders, functional areas, and competing priorities
• Developing accessible learning content including presentations, workshops, digital learning modules, and toolkit 
• Facilitating workshops and leading discussions with cross-functional teams to build accessibility awareness and capability
• Partnering across organizational functions to embed accessibility into operational workflows and planning processes

Ability To

• Translate accessibility principles, civil rights frameworks, and inclusive design concepts into practical guidance for teams delivering Games operations
• Build strong relationships across Functional Areas to promote shared accountability for accessibility outcomes
• Measure and communicate the effectiveness of accessibility training, awareness initiatives, and enablement programs
• Lead and mentor a small team while coordinating external training partners, subject matter experts, and community stakeholders
• Promote a culture of disability inclusion and accessibility awareness across a large and diverse organization

Education:

• Bachelor’s degree or equivalent experience in Education, Organizational Development, Communications, Disability Studies, Public Policy, or related field

Experience:

• 7+ years of experience in training development, accessibility education, inclusion programming, or organizational enablement
• Demonstrated experience designing and delivering accessibility, disability inclusion, or DEIB-related training programs
• Working knowledge of accessibility civil rights frameworks such as ADA and inclusive design principles • Experience building training strategies or awareness programs across large organizations or multi-stakeholder environment

Preferred Training/Certifications

• Training or certification in accessibility, disability inclusion, universal design, or DEIB education
• Experience using learning management systems (LMS), digital training platforms, or knowledge management tools
• Proficiency in Microsoft Office tools including PowerPoint and Excel for training development and reporting
• Experience using data analytics or reporting tools to measure training effectiveness
• Familiarity with project management tools and collaboration platforms

Physical Requirements and Working Conditions:

• Based in Los Angeles.
• Some travel may be required, both domestically and internationally
• Working hours may vary to accommodate different time zones in specific regions

The annual base salary range for this position is $105,000 - $140,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.