[About the role]

We are looking for a Senior DevOps / Platform Engineer to own the end-to-end cloud infrastructure, reliability, security, and CI/CD platforms for our platform products. This is a high-ownership, hands-on role responsible for building and operating production-grade infrastructure that supports high availability, regulatory compliance, scalability, and cost efficiency. You will act as the platform backbone for fast-moving product and engineering teams.

[Key Responsibilities]

      Infrastructure & Platform

• Design, deploy, and operate cloud-native infrastructure on AWS or Azure
• Own Kubernetes-based microservices infrastructure across environments (prod, staging, dev)
• Define infra standards, environments, networking, and release guardrails
• Manage databases, caches, queues, and supporting infra from a platform perspective

       Reliability & Availability

• Define and enforce SLOs / SLAs for critical user and payment flows
• Build for high availability, auto-scaling, and fault tolerance
• Implement zero-downtime deployments and safe rollout strategies
• Own incident response, postmortems (RCA), and preventive action plans
• Plan capacity and scaling for traffic spikes and seasonal peaks

       CI/CD & Release Engineering

• Build and maintain CI/CD pipelines for backend, frontend, and mobile applications
• Standardize deployment pipelines with rollback, approvals, and auditability
• Enable faster, safer releases without compromising reliability

       Observability & Monitoring

• Own the observability stack across services and infrastructure
• Implement monitoring for:
• Latency, throughput, error rates
• Infrastructure health
• Payment and checkout flows
• Define alerting strategies aligned with business impact, not noise

       Security & Compliance

• Own platform-level security posture and compliance readiness
• Implement and manage:
• Secrets management and key rotation
• IAM, RBAC, and least-privilege access
• Network security, TLS, WAFs, and audit logging
• Partner with security/compliance stakeholders during audits and reviews
• Ensure infrastructure is audit-ready (logs, access trails, change history)

       Cost & Efficiency

• Monitor and optimize cloud costs across environments
• Design infra with cost-efficiency in mind without sacrificing reliability
• Provide visibility into infra usage and cost drivers

[Required Experience]

• 4+ years of experience in DevOps / SRE / Platform Engineering
• Hands-on experience running production-grade Kubernetes workloads
• Experience supporting high-availability, high-throughput systems
• Strong understanding of microservices infrastructure
• Experience working with fintech, payments, or transaction-heavy systems
• Proven ownership of uptime, reliability, and incident management

     Expected Tech Exposure

• Cloud: AWS or Azure
• Containers: Docker, Kubernetes
• CI/CD: GitHub Actions, Jenkins, Fastlane
• Infrastructure as Code: Terraform / ARM / Pulumi
• Databases & Caches: PostgreSQL, Redis
• Messaging: Kafka / Event Hubs
• Security: Vaults, SSL/TLS, key rotation, network policies
• Observability: Prometheus, Grafana, Azure Monitor, Sentry

Good-to-Have

• Experience with UPI, wallets, payment gateways, or banking systems
• Exposure to multi-cloud or hybrid environments
• Familiarity with compliance standards (PCI-DSS, SOC-style controls, audit workflows)
• Experience defining SLOs, error budgets, and release safety mechanisms

You’ll Be Successful If

• You think in systems, reliability, and failure scenarios
• You proactively prevent outages, not just react to them
• You enjoy owning infrastructure end-to-end, not just tooling
• You build platforms that enable product teams to move fast, safely
• You’re comfortable being accountable for uptime, security, and scale

[About the role]

We are looking for a Frontend Engineer with a strong fintech background to join our payments team and own the user-facing layer of our UPI payment experience. In this role, you will build seamless, mobile-first interfaces that handle the full spectrum of UPI flows P2P, P2M, QR, and Autopay while ensuring users feel confident and in control at every step of their payment journey. You will work with real-time payment states, design graceful failure and retry experiences, and integrate tightly with backend APIs across transactions, rewards, and wallet systems.

[Key Responsibilities]

• Build seamless UPI payment experiences (P2P, P2M, QR, Autopay flows)
• Develop high-performance, responsive mobile-first interfaces
• Handle real-time payment states (pending, success, failure, retries)
• Integrate with backend APIs for transactions, rewards, and wallet systems
• Implement secure frontend practices (device binding flows, session handling)
• Optimize latency, rendering performance, and API interactions
• Ensure high reliability UX for critical payment journeys
• Collaborate closely with backend, product, and design teams

[Required Experience]

• 3–6+ years frontend engineering; experience building fintech/payment interfaces is mandatory
• Experience in high-scale consumer apps
• Engineers who understand user trust in payment experiences
• Strong ownership of performance, reliability, and UX quality
• Attention to detail in edge cases and failure scenarios
• Ability to work in a fast-moving, product-first environment
• Strong understanding of UPI user flows and payment UX patterns (intent flows, collect, QR, transaction state handling)
• Proficiency in React / React Native / Flutter (or similar) with JavaScript/TypeScript
• Strong focus on performance optimization, edge case handling, and graceful error states
• Secure frontend practices (token storage, session management, auth flows, and sensitive data handling)
• Ability to build trust-first payment UX: clear transaction states, failure handling with retry, user-safe confirmations
• Experience with real-time systems (webhooks, polling, sockets for live status updates)
• Exposure to wallets, rewards, or transaction history systems in consumer-facing products
• Familiarity with design systems and component libraries (building or consuming)
• Exposure to CMS-driven storefronts and dynamic layout rendering

[About the role]

We are looking for a skilled Backend Engineer with deep fintech and payments expertise to join our core payments team. In this role, you will be at the heart of building and scaling our UPI payment infrastructure covering P2P, P2M, QR, and Autopay flows and ensuring it operates reliably at consumer scale. You will work directly with PSPs, banks, and the NPCI UPI stack, designing systems that are not just fast and fault-tolerant, but built to handle the nuances of real-world payment flows: idempotency, retries, reversals, and full transaction lifecycle management.

[Key Responsibilities]

• Build and scale UPI payment systems (P2P, P2M, QR, Autopay etc.)
• Integrate with PSP/banks and NPCI UPI stack
• Design reliable transaction systems (idempotency, retries, reversals)
• Develop low-latency, high-throughput microservices
• Implement secure payment flows (device binding, authentication, encryption)
• Ensure end-to-end transaction security and data protection
• Manage transaction lifecycle, logs, and reconciliation
• Collaborate on integrations with rewards, wallet, and checkout systems
  
  

[Required Experience]

• 3–8+ years of backend engineering experience
• Fintech/payments experience (mandatory)
• Experience in high-scale consumer apps
• Strong understanding of UPI architecture & flows
• Experience with bank/PSP integrations
• Solid understanding of security in fintech systems:
• Encryption (data in transit & at rest)
• Tokenization & secure key management
• Authentication & authorization (OAuth/JWT)
• Experience building scalable, fault-tolerant systems
• Experience with wallets, ledgers, or reconciliation systems
• Familiarity with NPCI certification processes and RBI PPI/wallet guidelines

[About the role]

We are looking for a highly driven and execution-focused Product professional to own and scale the Swag Store experience. This role sits at the intersection of Product Management, Operations, and AI-driven Analytics, where you will play a key role in driving growth, optimizing user journeys, and improving operational efficiency.

[Key Responsibilities]

Product Management (Execution-Focused)

Partner with the Product Lead to:

Define and prioritise features for Swag Store

Write clear PRDs and requirements, especially for ops, analytics, and tooling features

Drive data-backed decisions around:

Discovery, checkout, rewards, and wallet flows

Experimentation (cashback %, denominations, merchandising)

Ensure features are launch-ready with proper instrumentation and operational playbook.

Product Operations

Own day-to-day operations of Swag Store:

Catalog, pricing, denominations, offers, cashback rules

Campaign setup and monitoring via internal CMS/admin tools

Monitor live product health:

Conversion, GMV, issuance failures, payment issues, reward discrepancies

Act as the primary ops owner for identifying issues and driving resolution

AI-Driven Analytics & Insights

Own Swag Store dashboards and key metrics (funnels, GMV, AOV, reward cost)

Use AI/LLMs to:

Analyze funnels and performance trends

Generate insight summaries and experiment readouts

Detect anomalies and sudden metric changes

Turn insights into clear actions or experiments, not just reports

AI, LLMs & Automation

Actively use and configure LLMs for:

Analytics queries and summaries

Operational checks

Support issue triage and root-cause analysis

Build or manage AI-powered workflows / agents for:

Campaign validation

Offer or cashback misconfiguration detection

Daily or weekly product health summaries

Continuously identify manual workflows and replace them with AI-driven automation

Success Metrics

Improved conversion, GMV, and cashback efficiency

Faster issue detection and resolution

Reduced manual operational effort through automation

Higher experiment velocity and quality of product decisions

[Required    Experience]

• 2-4+ years in Product Management, Product Ops, Analytics, or Marketplace roles.
• Strong hands-on experience with AI tools and LLMs (prompting, structured outputs, workflows)
• Experience using data to drive product and operations decisions
• Comfortable working with CMS tools, dashboards, and internal panels

[ WHO WE ARE ]

Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives.Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans.

KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community.

The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country.

 With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years.

[ABOUT THE ROLE]

Esports Business Development Manager will be responsible for identifying growth opportunities, building strategic partnerships, and driving revenue for the BGMI esports vertical.

[Responsibilities]

• Identify and establish partnerships with brands/companies and agencies
• Develop and pitch sponsorship proposals tailored to potential partners in the BGMI esports space. Work with internal teams to create sponsorship packages
• Maintain and nurture relationships with existing partners to ensure long-term collaboration.
• Work on the commercials and agreements
• Analyze market trends, competitor activities, and audience preferences within the BGMI esports ecosystem.
• Work closely with operation and product teams to ensure successful execution of sponsorship deliverables

[Key Requirements]

• 4-5 years of experience in business development, sales, or a related role, preferably within esports or gaming.
• Proven track record of securing partnerships and achieving revenue targets.
• Comprehensive understanding of the BGMI esports landscape, including tournaments, teams, and audience dynamics.
• Familiarity with the Indian gaming ecosystem and emerging market trends.

[About the role]

We are looking for a dynamic and results-driven Business Development professional to drive strategic growth initiatives for one or more of our games. In this role, you will be responsible for building and managing high-impact partnerships across esports, marketing, in-game events, and third-party integrations, contributing directly to the overall business performance.

[Key Responsibilities]

• Managing business development strategies for one or more games and to execute the same
• Management of partnership & collaboration programs across esports, marketing, in-game events & third-party payment partners.
• Liaise with senior management and other stakeholders to develop strategic goals and KPIs
• Planning and monitoring the business performance regularly. Manage relationships/agreements with external partners/vendors
• Generate new leads, identify, and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics.
• Develop and implement overarching outbound communication and business development strategy, negotiation processes, structure, and best practices across the team. Ensure timely delivery of milestones while safeguarding quality of work in accordance with pre-defined project schedule
• Maintain daily reports and monitor performance.

[Required Experience]

• Overall experience of 5-9 years of which at least 3 years in Gaming/B2C/Entertainment OTT digital companies on similar function.
• Demonstrated capability in successfully delivering partnerships with high impact
• Strong sales & negotiation skills.
• Exceptional cross functional skills to influence & manage diverse stakeholders in multiple geographies.

[ WHO WE ARE ]

Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives.Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans.

KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community.

The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country.

 With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years.

 
[About the role]
This is a senior finance role responsible for end-to-end accounting, financial reporting, planning, and audit management. The position involves close coordination with global teams, tax consultants, and senior leadership to ensure timely compliance and insightful financial analysis.

[Responsibilities]

• Monthly closure of books in SAP and preparation of HQ reporting schedules
• Approving Invoices and employee reimbursements.
• Managing Accounts Payables - Document management, Invoice processing, vendor maintenance, Database corrections of vendor information, Intercompany Non-Trade payments, and handling reconciliations.
• Ensure all vendor / employee payables / Statutory payments are processed timely.
• Coordinating with partners for various Direct & Indirect Tax filings – GST Returns, TDS returns, Income Tax Return, TP Forms etc. This includes preparation of required data and solving additional queries.
• Support preparation of annual budget plan for the Company.
• Responsible for driving financial planning, forecasting, and analysis to support strategic decision-making and business performance management
• Monitor and evaluate actual financial results against budgeted targets, identify variances, and communicate findings to management, highlighting potential risks and opportunities.
• Handling Annual Statutory & Tax Audits from inception till closure.
• Managing Treasury function. Bank correspondence and relationship management.
• Any ad-hoc business requirements with Local/ HQ Teams as and when required.

[Requirements]

• CA with minimum of 7+ years of relevant professional experience.
• Service-oriented and conscientious, with attention to detail.
• Strong stakeholder management skills, as this role involves communication with senior
  management
• Expertise in accounting, financial reporting. SAP experience preferred.
• Experience in Big4 / Fast paced startup is preferred.
• Experience working in a multinational company and working with Global teams is preferred.

[Responsibilities]

• Assist in preparing and filing ROC forms, annual returns, and other statutory filings with the Ministry of Corporate Affairs (MCA).
• Draft and maintain Board and Committee meeting notices, agendas, and minutes.
• Hold Board, general and other committee
• Ensure compliance with Companies Act, 2013, FEMA regulations, and other applicable laws.
• Maintain statutory registers such as Register of Members, Directors, and Share Transfers.
• Support in corporate restructuring activities, if any (e.g., mergers, share allotments, ESOPs).
• Liaise with regulatory authorities, auditors, and stakeholders as required.
• Assist in drafting and reviewing company policies, resolutions, and legal documents.
• Stay updated with amendments in company law and regulatory requirements.
• Coordinate with external consultants, lawyers, and internal teams for compliance matters.

[Requirements]

• Education: Qualified Company Secretary (Member of ICSI).
• Experience: 0–1 year (including internship experience).
• Knowledge: Strong understanding of Companies Act, 2013, FEMA, and corporate governance practices.

[Preferences]

• Excellent drafting, communication, and organizational skills.
• Strong attention to detail and confidentiality.
• Proficiency in MS Office (Word, Excel, PowerPoint).