This is a full-time internship based in Amsterdam starting in September. It is only open to students currently in full-time education based in The Netherlands. 

We are KRAFTON – a global collective of game development studios and publishing teams dedicated to creating innovative entertainment experiences. While you may know us through our flagship title, PUBG: BATTLEGROUNDS, our portfolio covers a diverse range games; from indie to AAA – made by studios all around the world.

Amsterdam is the home of KRAFTON Europe, where we cover publishing & marketing for the EMEA region, as well as manage our Esports and other activities. We are also currently building a new PUBG game, with a large team of developers based here in-house.

As our IT Support Intern, you will get the opportunity to work in a busy, technologically forward business. You’ll engage with our users; helping with issues and escalating them where needed. You’ll also support with ongoing projects and get the opportunity to provide your own ideas to help us level up and learn together.

Basic Roles and Responsibilities:

• Monitor Slack channels and other sources of communication for incoming tasks
• Triage and escalate tasks when needed
• Shadow current team members to understand the roles and to learn
• Actively engage in ongoing IT projects, aiding the team

What we’re ideally looking for:

• Currently engaged in some form of IT or Computer Science study at university
• Experience with Windows and Linux systems
• Experience with Computer hardware and PC builds
• Someone proactive, eager to learn and motivated to succeed

What We Offer:

• The opportunity to work and contribute to meaningful projects in a fast-paced, international business.
• An internship allowance of 500 EUR gross per month
• Full coverage of commuting costs if you do not have a weekday Student OV Card
• Lunch with a value of up to 18 EUR (you pay 4.05 EUR tax) per day.

More about our Amsterdam office… Our office is situated in Amsterdam Zuid, a buzzing business hub. We are just steps away from Zuid Station, ensuring excellent accessibility for commuting and travel.

At KRAFTON, we strive to create a safe, inclusive, and harmonious atmosphere. We welcome applications from all backgrounds, genders, and identities.

If you’re ready to kickstart your IT career, apply right away!

This is a full-time on-site role based in Amsterdam.

Network Administrator

We are KRAFTON – a collective of independent game development studios brought together to create innovative and engaging entertainment experiences for gamers across the world. Since the release of our flagship title – PUBG: BATTLEGROUNDS – in 2017, it has become one of the highest-selling video games of all time with over 70 million copies sold. We are headquartered in Seoul, South Korea, with regional KRAFTON offices located across the globe. Our Amsterdam office is home to KRAFTON Europe, with several key product and publishing teams focused on Western markets based here, along with our Esports team. It is also home to the Black Budget development team, who are busy working on our upcoming new title.

The position of Network Administrator will work within the European IT team to provide specialist skills for maintaining, upgrading and troubleshooting backend network hardware as well as core server infrastructure in our Amsterdam office, often working together with head office in Korea. Working in collaboration with the IT Manager, IT Support Specialists and Systems Administrator to ensure smooth functioning of existing systems while providing plans and advice on future projects.

The role will be supporting multiple functions in the Amsterdam office, including game development, publishing and corporate support; the role will provide essential networking knowledge and take full ownership of the network infrastructure at the site.

Basic Roles and Responsibilities:

• Provide expertise in critical networking infrastructure, taking full ownership of the hardware.
• Be the primary point of contact for troubleshooting networking related issues.
• Maintain thorough documentation and diagrams of existing infrastructure as well as be able to scope and plan any enhancements, upgrades or changes.
• Enhance existing monitoring and logging capabilities from network hardware.
• Assist in the maintenance of core server infrastructure (DNS, DHCP, etc.)
• Provide expert knowledge to other team members for optimal setups and configurations of new systems and servers.
• Analysing, assessing and making recommendations on network security risks in collaboration with the IT Manager.

Required experience:

• Demonstrable experience in a network or systems administration role
• Exposure to Palo Alto and Cisco network hardware.
• Previous experience in maintaining relationships with hardware and license vendors and suppliers.
• Thorough understanding of network technologies – routing & switching protocols, firewall rules, VPN connections, network architecture & cabling.
• Excellent communication skills, English fluency required.
• Able to work in an environment with rapidly evolving requirements and frequent fast turnarounds on results.
• Working with and mentoring junior colleagues, while also maintaining a high level of autonomy.
• Demonstrate an understanding of core Windows network technologies (DNS, DHCP, etc.)

“Nice to have” experience:

• A broad base of IT experience.
• Video games publishing or development experience.
• Previous role working in Korea or with Korean businesses.
• Experience with Netbox, Zabbix, Jira & Confluence, Grafana/ELK.
• Any Cisco professional certification or similar

What we offer:

• A competitive salary
• An allowance to cover the Dutch mandatory health insurance
• 25 paid + 4 extra paid working days off a year
• Relocation package
• Pension scheme
• A commuter allowance
• Lunch allowance and a range of snacks & drinks
• Health and Wellness allowance
• Full assistance with visas and the 30% ruling applications when the candidate is eligible

More about our Amsterdam office…

Our office is situated in the Amsterdam Zuid area, a buzzing business hub in the southern part of the city. Close to our office you can find a broad choice of cuisine – such as the iconic Market 33 Food Hall, offering vibrant social settings. 
Also, nearby is one of the main public transportation hubs – Amsterdam Zuid train, metro, tram & bus station, bringing the city’s highlights close, be it one of the many museums, canals, parks, or culinary experiences you are interested in.
Likewise, our Amsterdam team reflects the city’s diverse atmosphere – being mainly expats, we currently represent more than 40 different nationalities, and we are still expanding our team!

We welcome all applications!

We are proud to have such a multicultural environment and we strive to create a safe, inclusive, and harmonious atmosphere for everyone to thrive in. We invite applications from all genders, sexual orientations, races, colors, religions, and ages.

If this sounds like a good fit for your skills and experience, then apply right away!