KnowBe4
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Channel Sales Engineer (Position located in London, United Kingdom)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
To learn more about our team and office culture in London, England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/
The Channel Sales Engineer is a vital member of the Channel Sales team having primary responsibility for providing pre-sales technical support to prospective partners/clients for all KnowBe4 products as well as partners’ prospective customers. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their clients. In addition, this position will collaborate directly with other business units such as technical support to address complex technical issues.
Responsibilities:
- Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
- Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
- Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
- Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
- Address technical issues that are impeding the closing of sales opportunities.
- Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
- Act as primary technical contact for prospective partners/clients
- Educate current partners on KnowBe4 products, with emphasis on tech enablement.
- Investigate and document technical issues and communicate findings to development team or clients as required
- Create, maintain, and facilitate use of test environments for qualified partners.
- Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure.
Minimum Qualifications:
- 2 year degree or technical degree preferred
- 2 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Can demonstrate integrity, accountability, respect and commitment
- Strong collaborative and teamwork skills
- Must be able to work with minimal supervision
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Snr. Sales Architect (Position located in London, England)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
The Snr. Sales Architect is responsible for providing technical support to prospective customers by resolving customer questions and recommending technical solutions, or collaborating with Tech Support and Product Management for complex technical issues. This position will be responsible for conducting live product demonstrations over the phone, via webinar, and face-to-face where applicable. In addition, this position will be charged with working through advanced deployment strategies for KnowBe4 products.
Responsibilities:
- Provide pre-sale technical support for major prospective customers to answer product questions
- Provide technical product information and procedure expertise to large enterprise customers
- Collaborate with the sales team to prepare and deliver training for KnowBe4 products to prospective customers
- Provide in person, telephone, or web-based product demonstrations as requested by clients and/or Sales
- Attend various events, e.g. Trade shows, etc. to generate new business opportunities
- Provide technical expertise for Request for Proposals (RFPs) to sales team
- Provide detailed feedback and observation regarding product performance and usability to the Product team based on customer feedback and interaction
- Responsible for developing and maintaining strong working knowledge of KnowBe4 products, services and training materials
- Drive customer interest through platform education
- Communicate directly with prospective customers or end-users to gather details as needed to fully define issues or new requirements for product issues.
- Effectively articulate the value proposition associated with KnowBe4’s products and services
- Recommend business solutions considering customer needs and KnowBe4 interests
Minimum Qualifications:
- A minimum of 2 years in college preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Sales Engineer experience
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Sales experience a plus
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Can demonstrate integrity, accountability, respect and commitment
- Motivated, energetic self-starter
- Statistics driven business professional
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
Channel Marketing Specialist (Position located in London, England)
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KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
To learn more about our team and office culture in London, England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/
The Channel Marketing Specialist is responsible for implementing marketing plays to/through/with channel partners in their region. You will work with channel sales and eligible partners to proactively plan joint marketing and development activities. In addition, you will support the regional channel marketing strategy by executing and measuring campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Program.
Responsibilities:
- Plan and manage partner marketing activities within budgetary guidelines and deadlines
- Execute strategic partner marketing programs with extreme ownership, attention to detail and commitment to tracking success
- Partner with regional partner strategy team, channel sales, and field marketing to support partner growth plans
- Coordinate logistics for partner-focused webinars, workshops and regional events including traveling for on-site support as needed
- Nurture and build strong relationships with internal stakeholders including channel sales, partner program office, field marketing and other marketing team members
- Stay in the know about channel and marketing best practices
Qualifications:
- A minimum of 2 years experience in channel marketing, specifically with a focus on supporting a network of partners
- Experience in the IT Security or SaaS technology industry a plus
- Previous experience with partner marketing funding/MDF programs preferred
- Proficient in Salesforce customer database
- Prior experience with partner relationship management (PRM) software such as Impartner, Salesforce PRM, or equivalent a plus
- Prior experience or usage of project management software such as Monday.com, Asana, ClickUp, or other similar products.
- Strong verbal and written communications
- Familiarity with channel partner business and operations, including revenue and pipeline principles
- High attention to detail and discipline to follow established policies and procedures whilst proposing incremental improvements
- Experience working in a cross-functional team environment with the ability to collaborate respectfully, navigate shared responsibilities and influence successful outcomes
- Excellent time management and organizational skills
- Excellent interpersonal skills: You will be working with other business professionals and are expected to convey the value of our product and programs and the culture and beliefs of our company outward to our partners
- “Can do” attitude and a willingness to learn, conquer challenges, take and learn from feedback whilst executing consistently at a high level
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4
RevOps Manager - International (Position is located in Leeds or London, England)
Share this job
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
To learn more about our team and office culture in England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/
The Revenue Operations team ensures KnowBe4’s revenue engine runs at maximum effectiveness and efficiency. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. As the RevOps Manager for International within Revenue Operations, you’ll implement the rhythm of the business and related processes within all segmentations of our international sales business. In this role, you’ll collaborate closely with our revenue leadership, including leaders from Marketing, Sales, Channel, and Customer Success, to drive performance through every level of the international revenue segmentation.
Responsibilities:
- Develop and implement the rhythm of the business for the international revenue segments. This includes our New Customer, Cross-Sell
- Communicate and prepare documentation on revenue performance for the VP Sales Acceleration
- Design and document key business processes within the Revenue segmentation and collaborate with the Business Process Management (BPM) team on any cross-functional processes that extend beyond the Revenue team
- Rapidly diagnose operational improvement opportunities and recommend initiatives to drive higher revenue performance and efficiency
- Collaborate with revenue leaders to automate or improve processes with revenue technology solutions
- Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives
- Design and compile all needed KPIs/data points through Excel and Slides that will be used to report up as necessary
- Engage international revenue leaders and sales representatives to identify training and development opportunities, and collaborate with the training organization to ensure training needs are met
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience
- MBA or Master's degree (preferred)
- Minimum 3 years of experience with revenue operations in a Software as a Service (SaaS) company
- Minimum 3 years of experience working directly with Business-to-Business SaaS sales teams
- Strong Excel/Sheet/Slides knowledge
- Experience with cloud-based enterprise software using CRM tools such as Salesforce
- Experience with effectively communicating across organizations, geographies, and cultures
- Ability to remove ambiguity and drive efficiency by creating documentation and new business processes
- Skilled at developing relationships and trust across cross-functional stakeholders
- Excellent communication and presentation skills, with the ability to take complex, ambiguous topics and bring structure and clarity for the revenue organization
- Excellent business acumen and problem-solving skills
- Ability to work with data and pull insights from the data
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Ready to apply?
Apply to KnowBe4