The Role: Senior Brand Designer

As a Brand Designer at Knak, you’ll shape and evolve how our brand shows up in the world. From campaigns to product storytelling, you’ll create visuals that are not only beautiful—but clear, consistent, and impactful design that strengthens our market presence and supports demand generation.

You’ll work closely with marketing, product, and leadership to bring ideas to life and ensure everything we create feels unmistakably Knak. You’ll be balancing consistency and creativity, moving quickly, and designing for a B2B audience without sacrificing originality. This is a role for someone who cares deeply about craft, thrives in collaboration, and is excited to push creative boundaries.

Please include a link to your portfolio showcasing your design projects and craft quality.

What You’ll Do

Evolve and maintain Knak’s visual brand identity
- Audit existing assets and define scalable visual systems that bring consistency across every touchpoint

Develop and manage brand guidelines, templates, and toolkits
- Create clear, usable resources that empower teams to produce high-quality, on-brand work

Design assets for marketing campaigns
- Design and produce on-brand creative assets across web, social, email, paid campaigns, presentations, webinars, events, and sales enablement materials that drive engagement and conversion

Support product and event marketing
- Translate product features and stories into compelling visuals for launches, demos, and events

Contribute to the evolution of our visual narrative
- Collaborate on ideas, explore new creative directions, and experiment with AI tools to expand what’s possible

What You Bring

• 6+ years of experience in brand or graphic design, ideally in-house at a SaaS, tech, or B2B company, or within an agency supporting similar clients 
• Proficiency in Figma, Adobe Creative Suite and Google Slides
• Solid fundamentals in typography, color, layout, and visual hierarchy
• Highly organized with the ability to manage multiple projects in a fast-paced, deadline-driven environment
• A collaborative, feedback-driven mindset with strong communication skills with both creative and non-creative stakeholders
• A strong portfolio that demonstrates polished, effective design across digital and print
• Experience using AI or generative tools to enhance creativity and efficiency

Bonus Points If You Have

• Experience in B2B SaaS or technology branding
• Experience working on landing pages and web design systems
• Understanding of B2B marketing principles and how design supports pipeline, positioning, and customer trust
• Familiarity with motion design, video, or animation 

The Role: Team Lead, Security & Compliance

As Team Lead, Security & Compliance at Knak, you’ll lead the programs that keep our platform, customers, and company secure.

This is a hands-on leadership role where you’ll operate at the intersection of security, compliance, and business enablement. You’ll guide our approach to frameworks like SOC 2 and ISO 27001, build security awareness across the company, and partner with teams to ensure we grow in a way that’s both fast and secure.

You’ll be a trusted expert and collaborator—helping teams understand not just what to do, but why it matters.

What You’ll Do

Manage security and compliance programs

• Maintain Knak’s security control framework and oversee continuous monitoring and remediation efforts

Drive security awareness and behavior change

• Educate control owners, deliver training, and promote best practices across the organization

Collaborate with internal and external partners

• Work closely with product, engineering, leadership, auditors, and vendors to support security workflows

Maintain and improve security documentation

• Develop and manage policies, standards, procedures, and internal handbooks

Support Governance, Risk, and Compliance (GRC) activities

• Monitor metrics, contribute to reporting, and provide visibility into security and compliance health

What You Bring

• 3–5 years of experience in security and compliance, including leadership or team lead responsibilities
• Strong understanding of security frameworks such as SOC 2 and ISO 27001
• Technical and business knowledge across areas like security training, application security, and compliance programs
• Proven ability to lead change and influence teams across an organization
• Strong communication, conflict management, and organizational skills
• Experience managing people and supporting team growth
• Ability to work cross-functionally and balance security requirements with business needs

Bonus Points If You Have

• Security certifications such as CISA or CISM (or are working toward them)
• Experience in SaaS or high-growth startup environments

About the Role

We’re looking for a digital-first marketer who knows how to take bold brand stories and make sure they actually get seen. As Knak’s Senior Demand Gen Manager, you’ll own the channels that amplify our content - paid media, SEO, retargeting, and distribution mechanics - and make sure every campaign reaches the right buyers in the right places.

You won’t be starting from scratch. You’ll collaborate closely with our new Director of Brand & Content to bring campaign narratives to life, and you’ll manage our SEO and Paid consultants to execute with precision. Your superpower is knowing how to translate a creative idea into performance - connecting storytelling with measurable growth.

This is not a “post and pray” digital role. It’s about amplification, targeting, and optimization - ensuring Knak’s content and campaigns cut through the noise and drive real impact.

What You’ll Do

Demand Generation Strategy & Execution

• Drive Knak’s demand generation strategy across the full funnel, executing programs that generate qualified pipeline, revenue growth, and efficient customer acquisition.
• Define and run integrated campaigns across paid media (LinkedIn, Google, retargeting, ABM platforms), lifecycle/email, content syndication, webinars, and events.
• Translate revenue goals into clear demand gen plans that improve conversion at every stage, reduce CAC, and accelerate pipeline velocity.
• Manage and optimize Knak’s web and digital touchpoints, ensuring prospects have a seamless journey from ad to landing page to conversion.
• Manage day-to-day work of SEO and paid consultants, ensuring alignment with brand campaigns and ICP targeting (enterprise marketing teams using Marketo, Pardot, SFMC, Eloqua).

Amplification & Distribution

• Build distribution strategies that extend the reach of benchmark reports, product launches, POVs, and customer stories across digital channels.
• Partner with the Content Pod to translate campaign narratives into channel-ready plans and repurpose assets (blogs, videos, POVs) into high-performing digital formats.
• Collaborate with lifecycle email SME to ensure nurture programs move users from awareness through activation, expansion, and retention.
• Monitor competitive digital strategies and test emerging formats and channels to keep Knak differentiated in a crowded space.

Cross-Functional Partnership

• Partner closely with Sales and RevOps to align on ICPs, targeting, funnel definitions, lead management, and pipeline goals.
• Work with Product Marketing to translate value propositions, use cases, and launches into compelling demand programs.
• Build feedback loops so creative ideas and campaign strategies are continuously informed by performance data and customer insights.

Measurement & Optimization

• Lead demand gen forecasting, budgeting, and performance reporting, translating digital performance into business outcomes: pipeline creation, influenced revenue, and market share.
• Run experiments on targeting, channels, creative, and formats to continuously improve conversion rates and ROI.
• Leverage attribution modeling, incrementality testing, and A/B testing to optimize spend and inform future investments.
• Recommend budget allocations and optimize across campaigns for maximum efficiency.

About You

• 6–10+ years of experience in demand generation, growth marketing, or performance marketing within a B2B SaaS environment.
• Proven track record building and scaling demand programs that drive measurable pipeline and revenue impact.
• Deep understanding of full-funnel marketing, SaaS metrics (CAC, LTV, payback, activation, retention), and experimentation frameworks.
• Fluency in LinkedIn Ads, Google Ads, ABM platforms, and SEO strategy, with hands-on experience managing significant budgets.
• Strong analytical mindset; comfortable using data to diagnose performance, prioritize opportunities, and guide decision-making.
• Experience partnering cross-functionally with Sales, Product Marketing, RevOps, and Product teams.
• Hands-on experience with marketing automation tools and lifecycle marketing programs.
• Experience managing agencies, consultants, or freelancers, and knowing how to get quality work out of partners.
• A high degree of agency: bias for action, strong follow-through, and excellent operational discipline.

Bonus Points If You...

• Have experience marketing to Marketing Ops or technical SaaS buyers.
• Have worked in partnership with brand/content teams, not just demand gen.
• Can get hands-on in platforms (Google Analytics, LinkedIn Ads Manager, SEO tools).
• Have tested creative formats like short-form video, meme-led ads, or interactive campaigns.

The Impact You’ll Make

• You’ll own the demand engine that turns Knak’s brand into measurable pipeline and revenue, bridging the gap between creative storytelling and performance outcomes.
• You’ll have ownership of budget, channels, and consultants, with a creative partner in the Content Pod and cross-functional allies across Sales, RevOps, and Product Marketing.
• You’ll build the systems, experiments, and programs that help Knak show up where our buyers spend their time, and convert them when they do.
• You’ll join a high-trust, low-ego team that’s serious about doing great work.

The Role: Director, Product Design

As Director of Product Design, you'll set the strategic design vision for our organization while building and leading a high-performing design team, with an initial focus on strengthening our Product Design capabilities at Knak. 

You'll champion design excellence across all product teams, drive organizational design maturity, and ensure user-centric thinking is embedded throughout the company. 

This strategic leadership role requires exceptional design judgment, strong business acumen, and the ability to influence and inspire teams at all levels.

What You’ll Do

Define and drive Knak’s design vision and UX strategy
- Partner with executive and product leadership to align design direction with business goals, user needs, and emerging opportunities in AI

Explore and guide AI-driven product experiences
- Help define how AI enhances our platform and lead the design approach for intelligent, user-centered features

Champion AI adoption in the design process

- Drive the team to integrate AI-native tools like Claude Code, Cursor, and Lovable into everyday design workflows — from ideation through prototyping

Lead, mentor, and grow the product design team
- Build a high-performing, inclusive team by developing talent, supporting growth, and fostering a culture of creativity and accountability

Oversee execution of design across product teams
- Ensure consistent, high-quality output through critiques, reviews, and alignment with design systems and accessibility standards

Partner deeply with engineering
-Establish shared workflows and regular collaboration rhythms with engineering to ensure design intent translates cleanly into the shipped product

Establish and evolve Knak’s design system
- Drive scalable component development and close collaboration with engineering to improve speed and consistency

Set and maintain a high bar for visual and interaction design
- Own the standard for UI polish, visual consistency, and attention to detail across every product surface

Champion user research and usability testing
- Integrate qualitative and quantitative insights into the design process to validate decisions and improve outcomes

Advocate for design across the organization
- Represent design at the leadership table and influence product strategy through a strong, credible point of view

Lead cross-functional collaboration and alignment
-Facilitate workshops, design reviews, and working sessions that bring product, engineering, and marketing together to solve problems and drive clarity=

Champion design maturity across the organization
- Embed user-centric practices and design thinking across departments, fostering cultural change at every level

What You Bring

• 8+ years of experience in product design, including 3+ years leading and developing designers
• Proven people leadership with a track record of growing and mentoring high-performing teams
• Strong strategic thinking—able to connect design decisions to business outcomes and influence product roadmaps
• Experience designing enterprise B2B or SaaS products, with an understanding of complex workflows
• AI fluency—comfortable shaping design approaches for AI-powered features and understanding their impact on user experience
• Experience using AI-native prototyping tools like Claude Code (preferred), Lovable, Figma Make or Cursor to go from design concept to working prototype
• Expertise with traditional design tools such as Figma
• Deep knowledge of UX best practices, accessibility, and modern product development
• A strong portfolio demonstrating visual design excellence — you sweat the details and it shows in pixel-level polish and craft
• Experience establishing user research practices and integrating qualitative and quantitative insights into product decisions
• Expertise with Figma and prototyping workflows
• Experience defining design operations — including workflows, tooling, and resource allocation — to help a team deliver high-quality work consistently
• Strong cross-functional collaboration skills and credibility with product, engineering, and go-to-market teams
• Excellent communication skills, with the ability to advocate for design without creating friction

Bonus Points If You Have

• Experience building or scaling a design system
• Background in marketing technology, email marketing, or creative production tools
• Experience with rapid growth or scaling organizations
• Experience scaling a design team through periods of rapid organizational growth

Our Engineering Team:

At Knak, we build groundbreaking software used by marketers at many of the world’s top companies. As engineers, we foster a transparent, collaborative and blameless culture. We emphasize continuous learning and encourage our engineers to experiment in search of creative ways to solve problems and help our customers.

We have a small but rapidly growing team where you'll be given many opportunities to grow and hone your skills across our entire tech stack. Our belief is that to build great software, we have to equip ourselves with the best tools, technologies, and processes.

The Role

We are looking for an AI Engineer to bridge the gap between internal teams and software development. In this role, you will work closely with internal teams and the DevOps team to design, build, and optimize internal tools and workflows that enable AI efficiency across the organization.

You will leverage your full-stack development skills alongside your cloud infrastructure expertise to create reliable, scalable systems that empower our internal teams to do their best work.

Responsibilities

• Enable AI Efficiency: Partner with cross-functional internal teams and DevOps to conceptualize, build, and deploy internal tools and workflows that leverage AI to streamline processes.

• Full-Stack Development: Develop user-friendly, high-performance internal web applications using Laravel (PHP) and TypeScript for microservices.

• Infrastructure & Cloud: Deploy, manage, and scale cloud infrastructure using AWS (specifically AWS CDK).

• Pipeline Ownership: Collaborate with internal teams to maintain, optimize, and take ownership of our CI/CD pipelines using GitHub Actions.

• Database & API Design: Develop and optimize RESTful API endpoints and effectively manage SQL databases through query optimization and optimal indexing.

• Observability & Security: Implement monitoring and performance tracking (e.g., Datadog) and execute plans to ensure the continued security of our cloud environments.

• Code Quality: Actively participate in code reviews, champion clean architecture, and provide constructive mentorship to peers.

Qualifications

• Experience: experience in software software development and DevOps/Cloud infrastructure.

• Frontend Proficiency: Solid understanding of JavaScript frameworks (specifically Vue.js, but React/Angular experience translates well).

• Backend Proficiency: Strong experience with Node.js/TypeScript, alongside familiarity with PHP and the Laravel framework.

• DevOps Skills: Proven track record building applications with Docker, and maintaining CI/CD pipelines in GitHub.

• Database Expertise: Strong experience with SQL and relational data modeling.

• Testing & Monitoring: Experience with TDD/automated testing frameworks (Jest, Playwright, PHPUnit) and building Datadog dashboards.

• Architecture Knowledge: Familiarity with microservices, event-driven architectures, and SaaS release concepts.

• Communication: Exceptional communication skills with a proven ability to work closely with internal stakeholders to gather requirements and translate them into technical solutions.

Goals

• Be part of a full software development life cycle, from conception to deployment.

• Be a team player with an eye for visual design and software usability.

• Champion the adoption of clean, maintainable, and reusable code practices to foster efficient, scalable, and collaborative development.