Klaviyo
Want to learn more about life at Klaviyo?
Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, our sales team prides itself on being experts in marketing and product. While most companies hire pre-sales Solutions Architects to give demos, fill out questionnaires, and explain product configurations, that bores us. As a pre-sales Solutions Architect working on the mid-market and enterprise segment, you will be responsible for facilitating deep, long-term relationships with our Prospects, Clients, and Partners to help strengthen our position as the market leader in B2C CRM.
We are opening our Munich office to support our development in Germany - this is a unique opportunity to join the founding team during our international growth phase.
What do we do as Solutions Architects? We work directly with our potential and existing clients to create technical champions and help envision the use and integration of Klaviyo into our clients' and prospects' technology stacks. We dive deep, adopt a consultant-first mindset, and develop solutions that ensure the long-term success of our clients. We use these engagements as an opportunity to learn, prototype, and bring meaningful improvements to the Klaviyo experience. We seek out interesting problems and aim for scalable, reusable solutions.
Here are some examples of what our team has recently built as part of their engagements:
- Writing integration specifications for clients hosting their e-commerce stores on non-standard platforms, to ensure seamless data flow while preserving platform integrity.
- Developing a new integration for Demandware from scratch, demonstrating our ability to expand Klaviyo's partner ecosystem.
- Creating Klaviyo's first public Chrome extension, which allows any marketer or developer to more easily use and audit front-end API calls sent to Klaviyo.
If you are a builder who is passionate about technical success and prototyping new solutions, while influencing strategic sales, this role could be for you. In return, you'll have the opportunity to be part of an extremely high-performing and strategically important team that works at the exciting intersection of engineering, sales, and customer engagement.
How you'll make a difference:
- You will spearhead the technical pre-sales solution campaign with Klaviyo's Mid Market and Enterprise potential clients to help Klaviyo achieve its revenue goals, including:
- Technical discovery of clients' current architectures, understanding their business and technical challenges and the opportunities available to them
- Organizing technical workshops where you will work with developers and business teams to align technical solutions with overall business outcomes
- Developing and executing value demonstration plans to achieve technical selection over the competition
- You will become a complete expert in the Klaviyo experience, from understanding data pipelines and the codebase of our integrations to understanding the technical trade-offs between different implementations
- Support product alignment in the field by being the voice of our clients' needs and working closely with the Developer Experience team and Product teams to contribute to the Product roadmap
- Be the internal technical reference, training members of the sales team as well as prospects/clients to deliver a consistently positive Klaviyo experience
Who you are:
- 7+ years of experience as a Solutions Architect, solutions engineering, or architecting a software product
- 5+ years in a role working with web development languages (Javascript, Node.js, React); REST APIs; and/or with a general-purpose programming language such as Python
- Strong knowledge in several of the following areas and proven ability to quickly learn new domains: marketing automation tools, customer data platforms (CDP), e-commerce systems, mobile applications, analytics, advertising technology, data science
- Proven ability to track and learn from the constantly evolving technical landscape, as well as integrate modern, optimized solutions to bring value to our clients
- Communicative and open, persuasive and honest, able to bring value to prospects at all levels, from director to developer, with the ability to persuade technical stakeholders and explain technical concepts to non-technical stakeholders
- A salesperson at heart, driven by customer results, able to uncover problems, articulate value, and close technical deals in partnership with account managers; familiar with MEDDPICC and other structured qualification and sales methodologies
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Account Executives bei Klaviyo haben die Möglichkeit, großen Einfluss auf den Erfolg und die Entwicklung von Klaviyo und damit auch auf ihre eigene Karriere zu nehmen. Unsere AEs sind Produktexperten, die wissen, wie sie Geschäfte abschließen – mit den richtigen Kunden, denen sie zum Erfolg verhelfen.
Im Zuge unserer Expansion nach Deutschland wirst du Teil eines brandneuen Gründerteams in München, das das internationale Wachstum vorantreibt.
Als AE mit Schwerpunkt Mid-Market+ bist du sowohl für die Gewinnung neuer Logos als auch für den Ausbau bestehender Kundenbeziehungen verantwortlich. Du durchläufst den gesamten Verkaufszyklus ohne überbordende Unterstützung – von der Lead-Qualifizierung über Demos bis hin zum Kaufabschluss – und verwaltest dabei Dutzende Interessenten und aktive Kunden. Die besten AEs zeichnen sich durch eine Abschlussquote von 70 %, präzise Geschäftsprognosen und die proaktive Erweiterung bestehender Accounts aus. Zugleich pflegen sie Kundenbeziehungen und maximieren den langfristigen Wert ihres Gebiets.
Was du bewirken wirst:
-
Du baust die Kundenbasis von Klaviyo im Mid-Market+ in Deutschland auf.
-
Du bist Gründungsmitglied unseres deutschen Go-to-Market-Teams in München und trägst dazu bei, unsere Präsenz in der Region zu gestalten.
-
Du verwaltest aktiv deine Pipeline und entwickelst eine Strategie für langfristigen und nachhaltigen Erfolg.
-
Du unterstützt den Erfolg deiner Kolleg*innen.
-
Mit Verantwortungsbewusstsein und Einsatz repräsentierst du die Werte von Klaviyo.
-
Neuen Account Executives bietest du Anleitung und Unterstützung.
-
Du entwickelst deine Fähigkeiten weiter, indem du dich im Laufe der Zeit auch an angrenzenden Aufgaben beteiligst.
- Du hast bereits mit KI in beruflichen oder persönlichen Projekten experimentiert und bist begeistert, schnell einzutauchen und zu lernen. Du bist neugierig darauf, neue KI-Tools und Arbeitsweisen verantwortungsvoll zu erkunden und Wege zu finden, deine Arbeit smarter und effizienter zu gestalten.
Dein Profil:
-
Du sprichst fließend Deutsch und Englisch (in Wort und Schrift).
-
Seit mindestens 5 Jahren erreichst du gesetzte Netto-Neuumsatz-Quoten und kontinuierliche Spitzenleistungen beim Verkauf von MarTech-/Marketing-Automatisierungs-/SaaS-Lösungen für Kundendatenplattformen auf dem deutschen Markt.
-
Du verfügst über ein tiefes Verständnis des Ökosystems von E-Commerce-/Retail-/D2C-Marken in Deutschland.
-
Du hast Erfahrung im Verkauf an C-Suite- und Marketing-Personas und fundierte Kenntnisse im Bereich E-Commerce/Retail/Marken.
-
Du bist es gewohnt, in einem schnelllebigen und umsatzstarken Vertriebsumfeld zu arbeiten, oft zusammen mit mehreren Stakeholdern.
-
Du bist begeistert und motiviert, Ziele nicht nur zu erreichen, sondern zu übertreffen.
-
Du hast keine Angst vor einem Nein und betrachtest Misserfolge als Chancen zur Verbesserung.
-
Mit einer ausgeprägten Wachstumsmentalität bist du stetig auf der Suche nach Optimierungen und verfolgst diese konsequent.
-
Du kannst geschickt Einfluss nehmen und Beziehungen aufbauen.
- Verändere Arbeitsabläufe, indem du KI ins Zentrum stellst und von Grund auf intelligentere Systeme und Arbeitsweisen aufbaust.
-
Du förderst dein Team, bist aufmerksam, verbindlich und engagiert.
-
Du verfügst über eine uneingeschränkte Arbeitserlaubnis in Deutschland.
#LI-Hybrid
Klaviyo in Deutschland
Als eines der ersten Teammitglieder vor Ort in München wirst du maßgeblich daran beteiligt sein, die Präsenz von Klaviyo in Deutschland aufzubauen. Als Mitglied unseres EMEA-Teams stehen dir herausragende Benefits zur Verfügung, von denen du sowohl in beruflicher als auch in privater Hinsicht profitierst.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo