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Program Manager
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Location: New York “Grand Central” or Austin “Domain North Side”(In-office 4x per week)
Company: Kizen, www.kizen.com
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
We are looking for a hands-on Program Manager with a history of leading SaaS and consulting engagements, managing multiple concurrent projects, and delivering data-driven solutions that improve client operations and drive measurable business results as we bring our next-gen platform to the world.
This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the Program Manager you’ll be working directly with our VP, Consulting to drive execution excellence across a portfolio of client engagements, ensuring alignment with strategic objectives, and delivering measurable business outcomes
In this dynamic role, you’ll lead our teams responsible for:
- Program & Portfolio Management - Lead and manage a portfolio of concurrent insurance-focused projects (e.g., CRM implementations, data integrations, commission systems, agent portals)
- Client & Stakeholder Management - Act as the primary escalation point for client stakeholders across all assigned projects
- Cross-Functional Leadership - Coordinate across Solution Architecture, Implementation, Product, and Support teams to ensure cohesive delivery
Key Responsibilities
Program & Portfolio Management
Lead and manage a portfolio of concurrent insurance-focused projects (e.g., CRM implementations, data integrations, contracting & commission systems, agent portals)Establish and maintain program-level governance, including status reporting, risk management, and executive communication
- Ensure alignment of all projects to client business goals, timelines, and contractual commitments (SOWs, SLAs)
Project Oversight & Execution
- Oversee day-to-day execution across multiple project teams, ensuring milestones, deliverables, and budgets are met
- Standardize delivery frameworks, methodologies, and best practices across engagements
- Monitor project health through KPIs, proactively identifying and mitigating risks and issues
Client & Stakeholder Management
- Act as the primary escalation point for client stakeholders across all assigned projects
- Build strong relationships with executive sponsors, business leaders, and operational teams
- Facilitate regular program reviews, steering committees, and executive updates
Cross-Functional Leadership
- Coordinate across Solution Architecture, Implementation, Product, and Support teams to ensure cohesive delivery
- Drive alignment between technical and business teams, translating requirements into actionable plans
- Support resource planning and capacity management across projects
Financial & Commercial Oversight
- Manage program-level financials including budgets, forecasts, and margin performance
- Ensure adherence to contractual terms, including scope management and change orders
- Identify opportunities for expansion, upsell, and additional consulting services
Requirements
- 10+ years of experience in Program or Project Management within SaaS, consulting, or insurance industries
- Proven experience managing multiple concurrent projects or large-scale programs
- Experience delivering SaaS implementations, CRM platforms, or data-driven solutions
- Demonstrated experience managing relationships with executive stakeholders (C-level, VP, and Director levels), including leading executive briefings and steering committees
- Strong financial acumen, including budgeting, forecasting, and margin management
- Exceptional verbal and written communication skills, with the ability to clearly articulate complex concepts to both technical and non-technical audiences
- Experience translating business objectives into actionable program plans and measurable outcomes
- Ability to synthesize large amounts of information into concise, actionable insights for leadership consumption
- High emotional intelligence (EQ) with the ability to navigate complex client dynamics and build trust quickly
Preferred Qualifications
- PMP, PMI-RMP, or equivalent certification preferred
- Experience with insurance distribution models (IMO, FMO, MGA environments)
- Familiarity with data integration, APIs, and analytics platforms
- Experience working in high-growth SaaS or consulting organizations
- Strong understanding of insurance operations (e.g., contracting, commissions, agent lifecycle, policy data)
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Health and Fitness Stipend
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is [$190,000-$225,000]. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $220,000-$275,000
Ready to apply?
Apply to Kizen
Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen, www.kizen.com
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
Kizen is seeking an experienced Senior Learning Experience Designer to build and scale the programs that help our partners, customers, and employees get the most out of our platform. This is a hands-on individual contributor role focused on execution excellence across the full learning lifecycle.
You will work with the Tech Docs/Learning Experience Lead and own the day-to-day design, development, and delivery of learning programs, including LMS administration, certification tracks, and Kizen Academy. You'll receive strategic direction from your lead and be trusted to run with it, bringing deep craft and independent judgment to everything you build.
This role is ideal for a learning designer who thrives in fast-moving environments, takes pride in building programs from the ground up, and doesn't need hand-holding to get things done.
Key Responsibilities
- Design and develop high-quality learning content across multiple formats, including e-learning courses, video tutorials, job aids, assessments, and instructor-led materials
- Help create a Partner and Customer Training program, including a structured certification track and the Kizen Academy experience
- Lead new hire and customer onboarding curriculum development, ensuring learners ramp quickly and confidently
- Apply instructional design frameworks (ADDIE, SAM, or similar) to structure content that is goal-oriented and measurable
- Produce and edit training videos and screencasts to support product walkthroughs and process demonstrations
- Collaborate with subject matter experts to translate complex product and process knowledge into clear, learner-centered content
- Maintain standards for learning design quality, consistency, and accessibility across all programs
- Analyze learner performance data and feedback to continuously improve course effectiveness
Requirements
Craft & Execution. You produce learning experiences that are polished, purposeful, and built to scale. You know how to take a goal, design a solution, and deliver it. Your work reflects a high standard, every time.
Independence. You're comfortable operating with ambiguity, helping to define structure, and making sound decisions. You don't need a playbook handed to you, you help write it!
Collaboration. You work well across teams and know how to get what you need from subject matter experts who are busy. You communicate clearly, set expectations proactively, and keep stakeholders informed without being chased down.
Required Qualifications
- 5+ years of experience in instructional design, learning experience design, or a related field
- Proficiency with Articulate 360 (Storyline and/or Rise) or comparable e-learning authoring tools
- Hands-on experience administering an LMS, including course publishing, user management, and reporting
- Strong video production and screencasting skills, including recording, editing, and post-production
- Solid grounding in instructional design methodology, including ADDIE, SAM, or similar frameworks
- Experience building certification programs, learning academies, or structured onboarding curricula
- Excellent written communication and the ability to explain technical or complex topics clearly and accessibly
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Demonstrated ability to take a goal, build a plan, and see it through from concept to completion
- Portfolio required, applications without work samples will not be considered
Preferred Qualifications
- Experience designing partner or customer-facing training programs at scale
- ATD similar Instructional Design certifications
- Familiarity with CRM, automation, or SaaS platforms
- Background in working with documentation or technical writing teams
- Exposure to AI-driven products or assistive technologies
Work Location Requirement
This role is based in Austin, Texas, and follows a hybrid schedule of four days in the office and one remote. Candidates must reside in the Austin area. We are not hiring for this position outside of this market.
We’re looking for a person who:
- Thrives in fast-paced environments and doesn’t shy away from a challenge
- Loves using data to question the norm and drive smarter decisions
- Has an entrepreneurial spirit and wants to help build something game-changing
- Genuinely enjoys helping others succeed — and has the tech chops to back it up
- Is excited about AI, automation, and being on the frontlines of tech innovation
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Hybrid Work Model
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $100,000-$120,000 However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive commission, equity, and benefits packages.
If you’re excited about the prospect of working on impactful marketing initiatives and being a voice for a product that genuinely helps businesses succeed, we’d love to meet you!
OTE - $115,000-$138,000
Ready to apply?
Apply to Kizen
Senior Data Engineer, Integrations and Implementation
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Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen, www.kizen.com
About Us
At Kizen, we build technology that makes AI actually work for people.
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications, while business users can customize dashboards and agents using AI, low-code, or code — all on the same platform. The possibilities are limited only by imagination.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re not chasing hype. We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
Want to help create the future of work? We’re putting AI and intelligent automation to real use in the hands of real people.
We are looking for a Senior Data Engineer specializing in working with data pipelines and multiple types of data formats as we bring our next-gen platform to the world.
This is a rare opportunity for someone who wants to be at the center of the AI movement and actually build things that matter. As a Senior Data Engineer at Kizen, you’ll work directly with our Senior Director of Ecosystem Engineering and partner closely with our Implementations team to design and develop scalable data pipelines and system integrations that power the platform.
You’ll collaborate with product owners, solutions engineers, and software engineers to drive technical projects that require deep expertise in data transformation and real-world system connectivity.
Key Responsibilities
- Design, develop and deploy efficient data pipelines and ETL processes with modern software engineering practices
- Ensure data integrity and quality by implementing robust data validation, schema checks, and error-handling mechanisms to prevent data corruption and maintain reliability.
- Serve as a technical steward by continuously optimizing data performance and resource utilization to ensure maximum cost-effectiveness and system speed.
- Write clean, maintainable code for complex data transformation workflows between disparate systems
- Optimize existing pipelines for performance, security, and maintainability
- Collaborate with the engineering team in code reviews and architectural decisions
- Create technical documentation for data specifications
- Evaluating and recommending process modifications
- Participate in agile development processes including sprint planning and retrospectives
Requirements
- 5+ years of cloud-based, high-level experience focused on modeling, building, and maintaining production-grade data solutions
- Strong proficiency in at least one of: JavaScript/TypeScript, Python, Go, or other modern programming languages
- Advanced knowledge of SQL, database design, and data transformation techniques
- Strong understanding of authentication mechanisms (OAuth, API keys, JWT) and API security best practices
- Experience with containerization (Docker) and container orchestration (Kubernetes)
- Familiarity with CI/CD pipelines and automated deployment processes
- Solid understanding of software design patterns and architectural principles
- Experience with version control systems (Git) and collaborative development workflows
Preferred Qualifications
- Experience with cloud platforms (AWS, GCP, Azure)
- Experience with message queues and streaming platforms (Kafka, RabbitMQ)
- Background in enterprise software integrations across CRM, ERP, marketing automation systems
- Experience with SQL databases and data warehousing solutions
- Understanding of data security, compliance, and privacy considerations in software development
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is [$115,000-$140,000]. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $132,250 - $161,000
Ready to apply?
Apply to Kizen
Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen: www.kizen.com
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
Kizen is seeking an experienced Senior Technical Writer to create high-quality developer and API documentation for a sophisticated SaaS platform. This is a hands-on individual contributor role focused on execution.
You will work directly with Product Owners, Engineers, and Solution Architects to translate complex technical concepts into clear, usable documentation that improves the developer experience.
This role is ideal for a writer who thrives in highly technical environments, understands developer workflows, and takes pride in producing precise, structured documentation.
Key Responsibilities
- Write, edit, and maintain developer-facing documentation including:
- API documentation
- Integration guides
- Plugin documentation
- Developer tutorials & walkthroughs
- Technical workflows & concepts
- Release notes
- Read, interpret, and validate OpenAPI specifications (.yaml / .json).
- Partner with engineering teams to document new software features, API endpoints, data models, and error handling.
- Own documentation quality, clarity, accuracy, and usability.
- Contribute to documentation architecture, organization, and navigation to support a strong developer experience.
- Operate within a Docs-as-Code environment using Git-based workflows.
- Interview subject matter experts and independently gather technical details.
- Manage documentation projects from intake through publication.
- Continuously improve documentation based on product changes and developer needs.
Requirements
Technical Acumen. You need to have strong technical abilities to be able to understand the complexity of our application and solution framework. You should be able to independently create solutions yourself using common integration iPaaS products and API testing tools.
Collaboration. You should have excellent collaboration skills, as the whole team works together to deliver functionality. You should strive to encourage and empower your team members as we aim to maintain a healthy work environment where we can achieve success, together. You should be eager to mentor newer members of the team as we grow.
Communication. You must offer support and transparency to your team, so you need to be able to provide clear status and expectations. You must effectively communicate progress and dependencies to a variety of stakeholders, and consistently update when things go off track.
Required Qualifications
- At least 5 years of technical writing experience focused on software or technical platforms.
- Bachelor's degree in Communication, English, Journalism, or Computer Science
- Proven experience writing API and developer documentation for SaaS, platform, or enterprise software products.
- Strong understanding of the OpenAPI Specification.
- Ability to read and validate .yaml and .json specification files.
- Proficiency with Docs-as-Code workflows.
- Hands-on experience with GitHub/GitLab or Gitbooks.
- Advanced working knowledge of Markdown.
- Demonstrated understanding of developer experience (DX) principles.
- Strong information architecture skills with the ability to structure complex documentation.
- Experience working within Agile product teams.
- Excellent SME interviewing and cross-functional collaboration skills.
- Strong project management abilities with a track record of delivering documentation on schedule.
- Portfolio required — applications without work samples will not be considered.
Preferred Qualifications
- Experience documenting SDKs.
- Familiarity with documentation platforms beyond GitBook.
- UX/UI Writing experience.
- Exposure to AI-driven products or assistive technologies.
- Background working in high-growth SaaS
Work Location Requirement
This role is based in Austin, Texas, and follows a hybrid schedule of four days in the office and one remote. Candidates must reside in the Austin area. We are not hiring for this position outside of this market.
We’re looking for a person who:
- Thrives in fast-paced environments and doesn’t shy away from a challenge
- Loves using data to question the norm and drive smarter decisions
- Has an entrepreneurial spirit and wants to help build something game-changing
- Genuinely enjoys helping others succeed — and has the tech chops to back it up
- Is excited about AI, automation, and being on the frontlines of tech innovation
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Hybrid Work Model
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $115,000-$135,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive commission, equity, and benefits packages.
If you’re excited about the prospect of working on impactful marketing initiatives and being a voice for a product that genuinely helps businesses succeed, we’d love to meet you!
OTE - $132,000 - $155,000
Ready to apply?
Apply to Kizen
Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen, www.kizen.com
OTE - $207,000-$253,000K
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
Want to help create the future of work? We’re putting AI and intelligent automation to real use in the hands of real people.
We are looking for a hands-on Senior Engineer with a history of focusing on user outcomes and rapidly delivering reliable, scalable systems as we bring our next-gen platform to the world.
This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As a Senior Backend Engineer, you’ll be working directly with our Director of Platform Engineering to build new user-facing features and enhancements, and to scale the core Kizen platform with our users’ growing needs.
Our core values are the heart of Kizen’s DNA. They are baked into our culture, drive our decisions, and manifest in how we treat our customers, partners, and each other. We are:
- Customer Obsessed. We are fanatical about making our customers wildly successful. We adopt our customers’ missions as our own, and do not rest until they have made their mark on the world and achieved every last goal.
- Fiercely Kind. Kindness is a way of life, so we strive to be a force for good in all we do. We value all people, treating others with unwavering respect, compassion, and understanding. In the spirit of stewardship, we aim to leave things better than they were.
- Relentlessly Excellent. We build amazing teams and unleash their talents. We approach our work with a sense of urgency, always giving our best effort, then trying to do a little better. We operate with complete transparency, creating trust and resolving issues faster.
- Amazingly Fun. Doing the job of your dreams should be outrageously fun. We laugh a lot, and celebrate early and often. We embrace an attitude of optimism and genuinely enjoy collaborating.
Key Responsibilities
- Work with Engineering leaders to ensure we’re building scalable, maintainable software
- Partner with the product team to design feasible features, create consumable tickets, and assess implementation
- Work with the Frontend Engineering Team Lead(s) to ensure that the backend tickets keep the frontend team fully enabled
- Craft elegant, reliable, and scalable code
- Write tests to ensure stability as the codebase evolves over time
- Meet technical issues head on: troubleshooting and quickly creating resolution plans to rapidly address acute customer impact, while also planning for long-term success
Requirements
- Bachelor’s degree or greater required in Computer Science (preferred), Information Technology, or related field (Physics, mathematics, engineering)
- Ability to facilitate a task’s entire lifecycle, going from product requirements to deployment
- 7+ years of professional development experience (Python preferred)
- 2+ years developing on Django
- 2+ years of experience developing and/or managing enterprise-scale PostgreSQL implementations
- 2+ years of direct experience with database optimization techniques like indexing, clustering, and sharding
- Experience deploying and optimizing cloud-hosted applications (AWS preferred, Kubernetes Preferred)
- Exceptional collaboration, organizational, time management, and communication skills
- Ability to navigate ambiguity and adapt to a quickly changing environment
- Driven and self-motivated with a track record of finding and solving difficult problems
Preferred Qualifications
- Experience developing with Django REST Framework
- Experience with Kafka
- Experience deploying applications with Kubernetes
- Experience with RabbitMQ
- Experience with ClickHouse
- Experience with data replication technologies/redundancy to ensure High Availability and Disaster Recovery
- You’ve made or contributed to open-source projects and have your fair share of side projects
- Passion for data warehousing, business intelligence, and predictive analytics
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $180,000 - $220,000k. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $207,000-$253,000K
Location: Domain (Austin office)
Visa Sponsorship: Not available for this role
Ready to apply?
Apply to Kizen
Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen, www.kizen.com
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
This is an opportunity of a lifetime for a dynamic leader who wants to be at the heart of the AI movement to better humanity. As our VP of Implementations, Insurance you’ll be the go-to leader ensuring that our customers ranging from Fortune 100 giants to Main Street Small Businesses don’t just adopt our solutions—they thrive with them. You’ll be working directly with our CEO and CTO to drive successful adoption of this fast growing platform.
In this dynamic role, you’ll lead our teams responsible for:
- Enterprise technology implementations that are as seamless as they are impactful, leveraging your technical expertise and strategic vision. You’ll work closely with customers across diverse industries including healthcare, insurance, and financial services, tailoring solutions to meet their unique needs while championing the power of automation and AI to future-proof their success.
- Implementations for Mid-Market companies who need to quickly and cost-effectively deploy AI and Automation in their businesses
- Building, training, and supporting our growing network of certified partners for enterprise, mid-market, and small business deployments with a best-practices certification program and next-level support
While you need to deeply understand business operations, technology, and the impacts AI will have for teams - you also need to be a passionate people leader to thrive in this role and be someone who loves mentoring and inspiring people to achieve greatness. Your focus will be on cultivating a collaborative, customer-first culture where innovation flourishes, and challenges become opportunities.
You’ll ensure customers are set up for success, support our sales efforts through product education, and help drive brand awareness by producing engaging product content. Your impact will span across customer success, implementation, marketing and sales.
Key Responsibilities
- Leadership & Strategy
- Build and lead the Insurance Implementation practice, setting vision, standards, and KPIs for successful project delivery.
- Establish scalable methodologies for implementing CRM, licensing, contracting, support, and workflow solutions tailored to insurance carriers, brokers, and agencies.
- Drive continuous improvement across delivery, knowledge management, and client onboarding.
- Client Engagement
- Serve as the executive sponsor for strategic insurance implementations, ensuring alignment with client business goals and regulatory requirements.
- Translate complex insurance processes (distribution, underwriting, claims, compliance) into streamlined workflows powered by SaaS technology.
- Partner with clients’ leadership teams to drive adoption, change management, and measurable ROI.
- Operational Excellence
- Oversee end-to-end program delivery, resource allocation, and risk management across all insurance projects.
- Build frameworks for integrations with core systems (policy admin, claims, billing, data warehouses) using APIs and automation tools.
- Develop metrics and dashboards to measure project success, client satisfaction, and financial performance.
- Cross-Functional Collaboration
- Partner with Sales and Solutions Architects in pre-sales to scope and design complex insurance solutions.
- Collaborate with Product and Engineering to ensure platform features meet industry needs.
- Align with Customer Success to transition clients seamlessly from implementation to long-term partnership.
Requirements
- 10+ years of experience in SaaS solution delivery, consulting, or enterprise software implementations.
- 7+ years in leadership roles (Director/VP) managing large-scale implementation or professional services teams.
- Deep expertise in the insurance industry, with strong knowledge of carrier and broker operations
- Experience with commission and hierarchy programs in insurance
- Expertise in process automation and improvement, with a focus on optimizing workflows across cross-functional teams.
- A natural talent for translating technical features into customer-centric benefits. Your writing is clear, approachable, and informative, making even the most complex topics digestible.
- Strong understanding of artificial intelligence and its evolving role in shaping job functions and business processes over the next decade.
- Confidence in leading product demo calls with small business prospects, understanding their pain points, and translating them into actionable solutions.
- Ability to manage influential client personalities with strong executive presence and help teams find collaborative solutions to meet the needs of diverse stakeholders.
- Solid technical implementation management skills, with hands-on expertise in deploying complex solutions for enterprise clients.
- Solid understanding of data modeling and data integration strategies
- Excited to be in-office with your peers - requirement to work in our Austin office four times a week to stay closely connected with our team and collaborate in person.
- Eager to be a part of a startup that is among some of the major winners of the AI movement
- Strong presentation skills in both written content and video content.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
- Willingness to travel 1-2 times per month for essential events or customer implementations
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $275,000-$325,000. OTE Target Range: $357,500-$425,000.
However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impact experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $357,500-$425,000K
Ready to apply?
Apply to Kizen
Location: Austin (Domain), TX (In-office 4x per week)
Company: Kizen, www.kizen.com
OTE - $155,000-$185,000 - Uncapped commission
About Us
Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).
Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.
And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.
What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.
We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.
Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.
About the Role
Are you a tech-savvy problem-solver with a passion for creating world-class customer experiences? Ready to play a key role in transforming how businesses harness the power of AI? If so, this is your moment.
We’re looking for a Senior Implementation Engineer/Senior Solutions Engineer who’s ready to roll up their sleeves, collaborate with clients, and drive meaningful change through innovative software solutions. This isn’t just a job — it’s a front-row seat in shaping the future of AI-powered business platforms.
This is a career-defining opportunity to be part of something truly special. As a Senior Solutions Engineer at Kizen, you’ll be at the intersection of cutting-edge tech, operational transformation, and customer success. You’ll work directly with clients, customizing our rapidly growing low-code platform for everything from sales to marketing and operations — all while building scalable, data-driven solutions that make a real impact.
You’ll be surrounded by high-performing, mission-driven teammates and work closely with our implementation, product, and data teams. The work you do won’t just be noticed — it’ll be celebrated.
What You’ll Be Doing
- Transforming client needs into powerful solutions using our low-code platform
- Guiding clients through the entire deployment journey — from kickoff to go-live
- Working with APIs, automation tools (like Zapier/Workato), and data pipelines to build seamless integrations between platforms
- Cleaning and transforming data to ensure every field lands in the right place, at the right time
- Delivering hands-on training to help clients unlock the full potential of Kizen
- Continuously identifying areas to improve processes using real-time data insights
- Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
- Becoming a trusted advisor to clients by translating technical complexities into simple, clear guidance
Minimum Requirements - What You Bring to the Table
- 7+ years of SaaS implementation experience — bonus points for working directly with clients
- A deep love for tech, data, and using both to drive better outcomes
- Hands-on experience with data transformation (Excel, Python, ETL/API work)
- Experience configuring customizable, low-code platforms
- Excellent communicator — you’re equally confident speaking to a developer or a CEO
- A knack for teaching others — whether it’s running a training or creating killer documentation
- Proactive mindset: you don’t wait for problems to come to you — you go find them (and fix them)
- Obsessive attention to detail — you take pride in precision
- A growth mindset: you're hungry to learn, adapt, and level up every single day
- Excitement about working from the Austin office 4 days a week
Ideal Requirements
- 7+ years of SaaS implementation experience
- Experience in insurance or healthcare verticals
- Fluent in SQL, Excel wizardry, or Python scripting
- Experience with automation tools like Workato
- Prior work with BPM or CRM platforms
- Background in project management or consulting
- A desire to lead, grow quickly, and leave a legacy
We’re looking for a person who:
- Thrives in fast-paced environments and doesn’t shy away from a challenge
- Loves using data to question the norm and drive smarter decisions
- Has an entrepreneurial spirit and wants to help build something game-changing
- Genuinely enjoys helping others succeed — and has the tech chops to back it up
- Is excited about AI, automation, and being on the frontlines of tech innovation
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $120,000-$150,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impact experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $155,000-$185,000 - Uncapped commission.
Ready to apply?
Apply to Kizen