About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

About the Role

We are seeking dedicated Community Coordinators to support in the end-to-end process of this project including and not limited to onboarding users and facilitating their participation in Project LokVaani.

Key Responsibilities:

1. User Identification: Identify and onboard diverse users (ages 20-70) from marginalized communities, ensuring a 50:50 gender ratio.
2. Training and Onboarding:
• Conduct  training sessions to understand the project and tasks.
• Onboard users by helping them install the Karya app, complete profile tasks, and record a few sample audio tasks.
3. Task Assistance:
• Guide users in completing recordings.
• Ensure users adhere to task guidelines (e.g., no multiple IDs for one person).
4. Data Accuracy: Help users enter accurate details (language, PIN code, etc.) into the platform.
5. Support: Provide ongoing assistance to users to ensure task completion and resolve issues.

Languages We Are Hiring For: Tamil, Telugu, Kannada, Urdu, Marathi, Gujarati, Punjabi, Odia, Malayalam, Assamese, Bodo, Maithili, Manipuri, Santali, and Sindhi.

Eligibility Criteria:

• Must have large connections in the required language/s.
• Aged between 18-55 years.
• Access to an Android smartphone.
• Ability to train and manage multiple users.
• Comfortable with using excel and other google tools

Skills and Attributes:

• Strong communication and interpersonal skills.
• Ability to work with diverse communities.
• Basic digital literacy and familiarity with Android smartphones.
• Commitment to inclusivity and ethical practices.

Impact:
By joining Project LokVaani, you will play a pivotal role in preserving India’s linguistic diversity, empowering marginalized communities, and creating opportunities for digital learning and earning. Join us in making digital work inclusive and transformative!

Employment Type: Contract (3 to 4 months)

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

We are looking for an organised and proactive individual to fill a hybrid role as a Coordinator - Work management  (Kannada language).

You will help foster a positive community environment, oversee financial transactions, and ensure the quality of app content through internal reviews and testing. The role requires working with marginalised communities, and treating individuals with empathy, respect, and cultural sensitivity. Proficiency in English, Kannada and fluency in at least one regional language (Hindi, Telugu, Tamil) is essential.

Key Responsibilities:

1. Community Coordination:

• Serve as the main point of contact for community members and app users, particularly from marginalised communities.
• Organise and facilitate community engagement activities, training sessions, and onboarding processes with empathy and cultural sensitivity.
• Provide first-level support to address user inquiries, concerns, or complaints, ensuring quick resolution and maintaining a smooth, respectful experience.
• Actively collect, document, and relay feedback from users to the project and technical teams to inform improvements in product design, services, and operational processes.
• Maintain positive relationships with stakeholders and partners.
• Ensure that interactions are inclusive and supportive, fostering trust within the community.
• Keep clear records of engagement activities, attendance, and outcomes to support project monitoring and reporting.

2. Payment Management:

• Oversee financial transactions, ensuring timely and accurate processing of payments.
• Monitor budgets, expenses, and financial reports in collaboration with the Project Manager.
• Ensure invoicing is handled properly and maintain financial records.
• Address any payment-related issues and coordinate with external partners on financial matters.

3. Content Review & Internal App Testing:

• Regularly review app content, ensuring it aligns with project guidelines and quality standards.
• Conduct internal testing of new app features, updates, or workflows to identify potential bugs, usability issues, or gaps in user experience.
• Collaborate with developers and content creators to troubleshoot and improve the app’s functionality.
• Ensure all content is user-friendly, culturally relevant, and meets the community’s needs.
• Assist in creating FAQs, user guides, or training materials that support users in navigating the app confidently.

Required Qualifications

• Minimum of 1 year of experience in community coordination, financial management, or content review roles.
• Degree or diploma in social sciences, business management, or a related field.
• Proficiency in English and Kannada and fluency in at least one of the following languages: Hindi, Telugu, Tamil
• Experience working with marginalised communities and a deep understanding of their challenges and needs.
• Familiarity with basic digital tools or mobile applications used in community settings (training will be provided as needed).

People matter at Karya and these are some of the perks and benefits we created for our team:

• Flexible vacation and leave policy 
• Flexible work options
• Insurance as per industry standards
• Access to industry stalwarts and networking opportunities

Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity and disability. 

Karya invites all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search to apply for a career opportunity, reach out at hr@karya.in 

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

About the Role

We are seeking an experienced and highly organized Transcription Lead to manage and scale our multi-domain Indic language transcription projects. This is a crucial, high-impact role within our Operations team, responsible for ensuring the delivery of high-quality transcription data that powers cutting-edge AI and data products. If you thrive on managing complex projects, scaling teams, and are deeply knowledgeable about Indic language transcription data, we want to hear from you.

Location: Remote (India)

Key Responsibilities

• Project Leadership: Own and manage large-scale transcription projects spanning various high-value domains, including (but not limited to) healthcare, finance, and general consumer data.
• Quality & Standards: Ensure all transcribed data meets rigorous quality and format requirements, maintaining strict adherence to client/internal specifications and linguistic standards.
• Team Management & Scaling: Actively manage, mentor, and scale our network of transcribers across the top 7-8 high-resource Indic languages (e.g., Hindi, Bengali, Marathi, Tamil, Telugu, etc.).
• Process Optimization: Develop, document, and enforce best practices and efficient workflows for transcription, review, and quality control processes to maximize throughput and minimize errors.
• Vendor/Resource Management: Continuously assess and expand the existing network of qualified transcribers to ensure resource availability for immediate and future project needs.

What You'll Bring (Required Skills & Experience)

• Experience: 5+ years of direct, hands-on experience managing and executing large-scale transcription or data labeling projects, specifically involving Indic (Indian) languages.
• Linguistic Acumen: A deep, practical understanding of various transcription requirements, formats (e.g., verbatim, smart verbatim, time-stamping), and quality assurance methodologies.
• Network & Resourcefulness: A proven and active network of high-quality transcribers and resources across the top 7-8 high-resource Indic languages. Project Management: Excellent organizational, prioritization, and communication skills; comfortable managing multiple simultaneous projects with tight deadlines.
• Tool Proficiency: Familiarity with common project management and transcription platform tools

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.