THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

The Internal Tools team builds the infrastructure that Juul’s hardware and firmware programs run on. This includes test automation frameworks, CI pipelines, aerosol science instruments, electromechanical fixtures, and the software that ties it all together. We’re a small team of generalists who own projects from first principles to final handoff and work directly with the engineers who depend on what we build. If you’re equally comfortable writing a Python test harness and assembling a precision fixture, you’ll fit right in.

Expectations

• Work cross-functionally with Firmware, Product Design, Chemistry, and Regulatory teams to translate program needs into reliable, well-documented tooling.
• Design and develop test systems and automation tooling. This includes software frameworks, electromechanical fixtures, and instrumentation.
• Contribute to the team’s CI/firmware testing infrastructure by developing modular, maintainable test platform components in close collaboration with the firmware engineering team.
• Own projects end-to-end. Capture requirements and drive system architecture through fabrication, software integration, validation, and handoff to stakeholders.
• Proactively identify gaps, flag risks early, and propose solutions without waiting to be directed.
• Consistently produce clear, thorough documentation that enables peers and stakeholders to self-serve and build on your work.
• Actively leverage AI coding assistants and LLMs as a first-order productivity multiplier for code generation, debugging, documentation, data analysis, and design iteration.

What Ramp-up Looks Like     

• Within 90 days: Ramped on active Tier 1 projects and making meaningful independent contributions to at least one deliverable.
• Within 6 months: Fully own and deliver at least one project from concept through deployment, with stakeholder sign-off.
• Beyond: Consistently supporting and delivering tools and fixtures adopted and relied upon by cross-functional teams.

Team Snapshot

• Small team, real ownership. You won't just be assigned a slice of someone else's project; you'll own yours from kickoff to deployment, with the trust and visibility that comes with it.
• Broad by design. The work spans mechanical design, electronics, embedded systems, instrumentation, and software. You're expected to be useful across all of them.
• What you build, people use. Firmware engineers, aerosol scientists, and regulatory teams depend on this team's output. You'll always know exactly who you're building for and why it matters.
• AI-first, for real. Between test data, automation pipelines, and embedded tooling, there's no shortage of places to apply it. We're actively building that culture and this hire will help drive it.

PERSONAL AND PROFESSIONAL QUALIFICATIONS 

Required

• 7+ years of hands-on experience in mechatronics, hardware/electrical engineering, or a closely related discipline, with demonstrated ability to work effectively across mechanical, electrical, and software domains.
• Strong EE fundamentals: circuit design, analysis, schematic capture, PCB layout and review (Altium preferred, or equivalent), embedded microcontrollers, sensors, and analog/digital instrumentation.
• Familiarity with Rust or other systems-level programming languages; the team is actively moving toward Rust-based tooling.
• Proficiency in Python (or equivalent) for test automation, data acquisition, and analysis scripting.
• Proven experience designing and building automated test fixtures or custom electromechanical systems.
• Strong systems-level thinking: able to decompose complex problems, design across the full stack, and reason clearly about failure modes and edge cases.
• Currently and actively using AI tools (coding assistants, LLMs) as a core part of your daily engineering workflow.
• Clear, concise communicator with strong documentation discipline; comfortable working directly with non-engineering stakeholders.

How to Stand Out

• Experience in consumer electronics, vapor/aerosol science instrumentation, or factory test environments.
• Proficiency in CAD (SolidWorks preferred, Fusion 360, Onshape, or equivalent) for fixture and enclosure design.
• Familiarity with LabVIEW, NI DAQ, or similar instrumentation frameworks.
• Experience with IoT architectures or embedded Linux control systems.
• Background in precision mechanics, vacuum systems, or optical/analytical instrumentation.

EDUCATION

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Systems Engineering, or a closely related technical field required; Master’s degree a plus.
• No specific certifications required; equivalent work experience demonstrating cross-disciplinary competency will be considered in lieu of degree.

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

The Mechatronics Engineer is a hands-on role that will be responsible for designing new products that are innovative, cost efficient, reliable, and ship on schedule. This role will drive the validation of concepts via early analysis, prototyping and testing, and work with cross-functional teams to ensure that product requirements are managed to achieve optimal experiences for our customers. In addition, the Mechatronics Engineer will work closely with internal and external partners to technically define designs and ensure that all product and project requirements are met. You will troubleshoot and make improvements to existing products and new products as well as test instrumentation. You will  work closely with other members of the engineering staff to create optimal solutions to a myriad of product related topics such as but not limited to mechanical design, thermal, and data analytics. You will be comfortable sketching and prototyping new ideas and be familiar with engineering best practices, concepts and procedures. We are looking for someone who is flexible and can respond quickly, energetically, and enthusiastically to changes. The person in this role should be a strong communicator who is able to lead effectively and work effectively with peers and management alike in a high-paced global environment. 

• Experienced with embedded control systems and adept at deriving meaningful insights through data analytics to drive improvements in existing algorithms.
• Leverage existing tools, systems, and/or processes for data collection and analysis.
• Takes initiative and ownership of high level work. Negotiates and drives alignment with product architects, managers, and other key stakeholders across multiple disciplines.
• Design, implement, and drive to completion complex system DoEs spanning several engineering disciplines including EE, ME, FW, and SW. 

PERSONAL AND PROFESSIONAL QUALIFICATIONS: 

• Min 2 years working experience in Python and C++ software development, including system design, data structures & algorithms.
• Experienced with Python and Jupyter Notebooks; specifically, numpy, pandas, scipy, and sklearn.
• Prototyping background: Have a maker mentality that allows you to prototype quickly while also producing robust systems that sustain through heavy use and have well-documented construction and troubleshooting guidelines
• 3-5 years of relevant engineering experience in one or more of the following areas: product design, new product release, test engineering.
• Conduct rapid feasibility studies to design for mechanical, fluidic, and thermal robustness.
• Experienced in developing and testing both software applications and mechanical systems, ensuring they work together.
• Oversee internal and external prototyping.
• Work directly with our CM or prototyping partners in support of system assembly build activities.
• Expertise in one (or more of) the areas of: Statistical Analysis, Design of Experiments, Thermal Design, etc.
• Expertise in 3D MCAD, Solidworks preferred.

EDUCATION 

The ideal candidate will possess a Bachelor's degree or higher in Mechatronics, Mechanical Engineering, or a related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Open to Remote USA, San Francisco, CA ideal.

ROLE AND RESPONSIBILITIES:

The Enterprise Systems Engineer who leads with AI – not as a tool on the side, but as the foundation of how enterprise systems are implemented, integrated, and operated. The Enterprise Systems Engineer will own the technical execution of our HRIS and ERP ecosystem, leveraging Claude, Gemini, and Cursor to drive implementation velocity, integration quality, and continuous system improvement. The Enterprise Systems Engineer will be an intelligent system engineer and builder for the data pipelines and AI agentic workflows connecting Juul Lab’s global HCM, ERP, and CRM landscape. We are looking for a developer who doesn't just "connect" systems but builds an autonomous, resilient integration layer. This role shall bring deep platform knowledge and the judgement to know when to configure, when to code, and when to let AI do the heavy lifting.

KEY RESPONSIBILITIES: 

• Serve as a cross-functional technical expert across the HRIS with the Enterprise Systems (ERP) ecosystems ensuring system integrity, data quality, and alignment with evolving business requirements
• Identify, pilot, and scale low-friction AI use cases across Enterprise Systems – including streamlining internal operations
• Lead HRIS and ERP implementations using AI-augmented methodologies – from requirements extraction and gap analysis through UAT script generation, training material creation, and post go-live support
• Leverage Cursor with LLM-pair programming (Claude/Gemini) to achieve step-change development velocity on integration builds, transformation scripts, and API documentation
• Generate and maintain UAT test scripts, data migration mappings, and functional specifications documents using AI tooling – reducing manual authoring time
• Produce high-fidelity technical documentation using AI tooling to draft than human review to validate
• Write and maintain robust code (Python, JavaScript, or SQL) to automate business logic and system You will move beyond "out-of-the-box" features to build custom solutions that solve complex enterprise challenges
• Serve as the technical lead for massive "Source-to-Target" migration workstreams. You will personally execute the ETL processes, ensuring that legacy data is scrubbed, normalized, and mapped correctly into modern environments
• Develop and maintain AI-augmented workflows within the Juul Labs ecosystem, utilizing Claude and Gemini to build intelligent agents that assist in compliance monitoring and cross-system data reconciliation

• Identify architectural weaknesses and implement preventative measures to ensure long-term platform stability across the HRIS and ERP ecosystem
• Advanced proficiency in Cursor for rapid prototyping and code review
• Hands on experience with Claude/Gemini for agentic workflow design, requirements synthesis, test generation, and documentation automation
• Experience integrating AI tooling into enterprise delivery workflows – not just productivity, but team-level process change
• Deep understanding of the data objects and backend structures of Tier 1 platforms (e.g., Workday, Acumatica, Big Query, ServiceNow)
• Strong working knowledge of Workday HCM - data model, integration framework (EIBs, Workday Studio, or Extend), and business process configuration
• Expert proficiency in SQL (data profiling, validation, stored procedures, CTEs, performance tuning) for data profiling and validation. You must understand complex relational schemas and how to maintain referential integrity across disparate Expert proficiency in at least one high-level language (Python, JavaScript, C#, or Ruby)
• Deep hands-on experience with REST/SOAP API Design, JSON/XML parsing, and iPaaS platforms. You should be comfortable building custom connectors
• Experience with version control (Git), CI/CD pipelines for system updates, and producing high-fidelity technical documentation (ERDs, Sequence Diagrams)
• Documentation Excellence: Mastery in producing high-fidelity technical artifacts including Sequence Diagrams, RDs, Data Flow Diagrams, and Functional Specification Documents (FSDs)

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years of technical experience in Systems Engineering, Integration Development, or ERP/HCM implementation
• Must have personally executed at least two enterprise-scale HCM or ERP implementations or global system migrations
• Demonstrated track record of adopting AI tools to change how work gets done – redesigning delivery workflows around LLM capabilities
• Excellent verbal and written communication skills with a proven ability to work cross-functionally
• Demonstrated experience with data analysis, validation, and working with large data sets
• Exceptional ability to deconstruct complex business rules into logical, executable code
• Strong analytical, problem-solving, and organizational skills

EDUCATION:

• Bachelor’s degree in Computer Science, Software Engineering, or a related quantitative

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote