The Account Manager will report to the Sales Manager and will be responsible for opening new accounts while understanding the needs of the customer and how to meet those needs.  This position is responsible for assisting in the operation of the department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and or as necessary.

Essential Functions:  An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation. 

• Actively seek out new customers through cold calling, research, and existing customer inquiries, both in the office and in the field.
• Generate $1M in sales of multi-family customers by securing 1 new customer each week.
• Generate $20k average revenue per new client by visiting customers daily (50% of each day spent in the field canvassing).
• Ensure 100% of current and new customers are made aware of all JOSKO offerings and present all lines of business (LOB’s), by having face to face meetings with customers.
• Ensure 100% compliance for new customer onboarding:
  • Vendor packet completion
  • Ensure all billing requirements from customers are communicated to our Accounting Team, including portals and billing contact Information.
  • Maintain contact Information in our CRM database (FieldAware).
  • Exceptional project management skills, understands the importance of leveraging CRM tools to help them achieve their sales goals.
• Create the most cost-effective and sellable solutions, thereby increasing and sustaining customer loyalty.
• Prepare estimates for project and services, including equipment and material for presentation to customers.
• Monitor financial standards of profitability and productivity by reviewing payment terms, subcontracts, terms & conditions and accurate invoicing.
  • QC each completed work order before syncing to QuickBooks
  • Ensure pricing and scope of work are accurate
  • Experience in working with cross-functional teams, possessing exceptional communication skills
• Complete quotes that are sent to customers and follow-up to receive timely approvals
• Maintain current customers in the JOSKO database by contacting each customer once per quarter, either in person, email or phone.
• Facilitate on-time completion within budget in accordance with specified requirements of the project scope stipulated in approved proposals.
• Maintain excellent relationships with field personnel and office staff and follow up on leads they provide.
• Develop relationships with general contractors to partner with our company projects.
• Support AR Collection efforts to assist accounting in leveraging relationships that will help collections of extremely past due accounts, on an as needed basis.
• Maintain and improve sales skills and industry knowledge through self-education, product seminars, company provided training and self-improvement courses.
• Attend trade shows and local networking events.
• Support a performance-based culture, both team and individual, to assure continuous improvement and alignment with enterprise vision, mission, and objectives.
• Drive employee engagement, training, and development in the key areas of safety, quality, and productivity.
• Ensure regulatory compliance across a range of federal, state, and local agencies.
• Ensure that all quality and safety standards, specifications and policies are met, drive continuous improvements, and collaborate with the team to drive efficiency.
• Support a culture based on open/honest dialogue and involvement with all team members that demonstrates the value of their input and engagement in improving performance.
• Support a culture of high performance and accountability in employee and site safety as well as other aspects of the business.

Knowledge & Skills required: 

• 2+ years relevant sales experience in the HVAC, Plumbing or electrical field or related area that provides the requisite knowledge, skills and abilities for the job, including service, repair and drain cleaning.
• High school diploma, or GED, supplemented by vocation/technical training in general construction, plumbing or HVAC.
• Proven ability to meet sales goals/quotas.
• Must have an above average driving record, a clean background and adhere to a drug free workplace policy.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• A fierce desire to succeed, set and attain tough goals, and the ability to build enthusiasm within others in the organization.
• Excellent written and verbal communication, interpersonal skills; high quality document and report preparation.
• Key leadership competencies in addition to high ethical standards, strong values, integrity, drive to deliver results, pride in personal and team performance, decision quality, building effective teams, and action orientation are fundamental imperatives.

Physical Activities:   While performing the duties of this job, the employee is regularly required to stand and talk or hear.  The employee frequently is required to walk, use hands and arms to handle, feel and reach, push, pull bend and twist. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl through narrow, enclosed or elevated spaces; move up and down stairs.  Visually inspect and locate equipment and products.  Read information, often in small print.  Enter and locate information on a computer system or communication device.  Write documents, reports etc. using a writing instrument (e.g., pencil, pen) or computer. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.

Working Conditions:  This is a field position that requires driving a company vehicle.  While performing the duties of this job, the employee is occasionally exposed to varying temperatures, work areas that may be slippery and or wet, near equipment and mechanical moving parts and may work outdoors for extended periods of time.  The position requires availability to work overtime, occasional work overnight, weekends, and rotating/varying shifts. 

Benefits:

• Competitive salary commensurate with experience
• Health insurance coverage
• Paid time off and holidays
• Health savings account
• Life Insurance

Total Compensation with Bonuses $65,000.00 - $85,000.00

Position Overview:

The Permit Manager oversees all permitting operations, ensuring compliance with municipal regulations and efficient coordination of permits, inspections, and associated documentation. This role requires strong organizational skills, leadership abilities, and a commitment to maintaining high-quality standards while supporting a dynamic team of permitting assistants and runners.

Key Responsibilities:

Permitting Operations Management:

• Supervise and coordinate the work of permitting assistants and runners to ensure timely submission and processing of permits across multiple municipalities.
• Oversee the preparation and distribution of necessary documents, including NOCs, BF65s, AHRI certifications, and inspection folders, ensuring accuracy and completeness.
• Manage tracking, reporting, and resolution of permit amendments, re-inspections, and cancellations.
• Develop and maintain systems to ensure compliance with local building codes, including pressure test requirements and other municipality-specific mandates.

Team Leadership and Training:

• Train and mentor team members, fostering a culture of continuous improvement and adherence to JOSKO’s values.
• Delegate tasks effectively, balancing workloads and ensuring that team members have the resources needed to succeed.
• Act as the escalation point for complex permitting issues, troubleshooting and resolving challenges efficiently.

Communication and Coordination:

• Serve as the primary liaison with inspectors, municipalities, and customers, addressing scheduling conflicts, documentation issues, and other concerns.
• Facilitate communication between the field team, office staff, and customers to ensure seamless coordination of permitting and inspection activities.
• Monitor and respond to team emails and requests, ensuring timely follow-ups and resolution.

Reporting and Documentation:

• Compile and analyze monthly permitting reports, tracking metrics such as permits issued, failures, amendments, and inspections completed.
• Maintain records of work orders, inspection results, and permit statuses for auditing and operational purposes.
• Ensure compliance with organizational processes for gas receipts, material handling, and other administrative tasks.

Qualifications:

• Experience:

• Minimum of 3 years in permitting or a related field, with 1-2 years in a supervisory role preferred.
• Proven experience working with municipal permitting and building inspection processes.

• Skills:

• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills, including bilingual proficiency (preferred).
• Proficient in Microsoft Office Suite and other relevant software.

• Education:

• High school diploma or equivalent required; additional certifications in permitting or construction management are a plus.

Core Competencies:

• Positive: Cultivates a supportive and motivating work environment.
• Reliable: Ensures operational consistency and high-quality outputs.
• Continuously Improving: Advocates for process enhancements and staff development.
• Proactive: Anticipates challenges and resolves them proactively.
• Accountable: Takes ownership of permitting operations and outcomes.

Physical Demands:

• Ability to work in varied environments, including office settings and on-site locations.
• Occasionally lift and carry materials or equipment weighing up to 50 lbs.
• Ability to sit, stand, and move for extended periods as needed.

Benefits:

• Competitive salary based on experience.
• Health, vision, and dental insurance after 30 days.
• Paid time off accrual after the first year.
• Opportunities for professional growth within the organization.

About Us:

Josko LLC is a leading provider of HVAC solutions for multi-family & residential properties. With a commitment to excellence and customer satisfaction, we strive to deliver top-notch service and innovative HVAC solutions to our clients. 

Job Description:

As an HVAC Install Technician at Josko LLC, you will play a crucial role in ensuring the comfort and safety of residents in multi-family & residential properties. You will be responsible for performing maintenance, repairs, and installations of HVAC systems in accordance with company standards and industry best practices.

Responsibilities: 

• Maintain, install, and repair air conditioning, ventilation and heating systems in multi-family residential properties to ensure optimal performance and efficiency. 
• Diagnose and troubleshoot HVAC system issues and recommend necessary repairs or replacements. 
• Perform repairs and replacements of HVAC components such as compressors, motors, thermostats, and coils. 
• Provide excellent customer service by addressing resident inquiries and concerns in a timely and professional manner. 
• Maintain accurate records of service calls, repairs, and installations. 
• Collaborate with property managers and maintenance staff to coordinate HVAC service schedules and ensure minimal disruption to residents. 
• Stay current on industry trends, technologies, and best practices related to HVAC systems. 
• Categorize and organize inventory to limit unnecessary losses to the company. 

Requirements: 

• High school diploma or equivalent; technical training or certification in HVAC repair and installation preferred. 
• Minimum of 4 years of experience as an HVAC service technician, with a focus on multi-family residential properties. 
• Strong knowledge of HVAC systems, including troubleshooting, repair, and installation techniques. 
• Familiarity with relevant tools and equipment used in HVAC maintenance and repair. 
• Excellent communication and customer service skills. 
• Ability to work independently and efficiently, with attention to detail. 
• Valid driver's license and clean driving record. 
• EPA certification for handling refrigerants is a plus. 

Benefits: 

• Hourly pay: $23/h to $32/h
• Health insurance coverage 
• Paid time off and holidays 
• Company Vehicle / Fuel Card  
• Tool Program  
• Opportunities for professional development and advancement 

Join our team at Josko LLC and become a part of our mission to deliver exceptional HVAC solutions to multi-family residential properties. 

About Us:

Josko LLC is a leading provider of HVAC solutions for multi-family & residential properties. With a commitment to excellence and customer satisfaction, we strive to deliver top-notch service and innovative HVAC solutions to our clients. 

Job Description:

As an HVAC Service Technician at Josko LLC, you will play a crucial role in ensuring the comfort and safety of residents in multi-family & residential properties. You will be responsible for performing maintenance, repairs, and installations of HVAC systems in accordance with company standards and industry best practices.

Responsibilities: 

• Maintain, install, and repair air conditioning, ventilation and heating systems in multi-family residential properties to ensure optimal performance and efficiency. 
• Diagnose and troubleshoot HVAC system issues and recommend necessary repairs or replacements. 
• Perform repairs and replacements of HVAC components such as compressors, motors, thermostats, and coils. 
• Provide excellent customer service by addressing resident inquiries and concerns in a timely and professional manner. 
• Maintain accurate records of service calls, repairs, and installations. 
• Collaborate with property managers and maintenance staff to coordinate HVAC service schedules and ensure minimal disruption to residents. 
• Stay current on industry trends, technologies, and best practices related to HVAC systems. 
• Categorize and organize inventory to limit unnecessary losses to the company. 

Requirements: 

• High school diploma or equivalent; technical training or certification in HVAC repair and installation preferred. 
• Minimum of 4 years of experience as an HVAC service technician, with a focus on multi-family residential properties. 
• Strong knowledge of HVAC systems, including troubleshooting, repair, and installation techniques. 
• Familiarity with relevant tools and equipment used in HVAC maintenance and repair. 
• Excellent communication and customer service skills. 
• Ability to work independently and efficiently, with attention to detail. 
• Valid driver's license and clean driving record. 
• EPA certification for handling refrigerants is a plus. 

Benefits: 

• Hourly pay: $23/h to $32/h
• Health insurance coverage 
• Paid time off and holidays 
• Company Vehicle / Fuel Card  
• Tool Program  
• Opportunities for professional development and advancement 

Join our team at Josko LLC and become a part of our mission to deliver exceptional HVAC solutions to multi-family residential properties.