Job Responsibilities

• Design and deploy CMMC-compliant enclave architectures in Azure: cloud-only (GCC/GCC High), hybrid (on-prem + GCC), and on-premises environments. Select and implement the appropriate topology (hub-spoke, segmented) based on client requirements. 
• Provision and configure Microsoft 365 GCC and GCC High tenants including initial setup, domain verification, licensing assignment, and tenant hardening.
• Configure Microsoft Entra ID: user provisioning, Security Groups, Administrative Units, Conditional Access policies (MFA, device compliance, location-based, session controls), Privileged Identity Management (PIM), and Identity Protection risk policies.
• Deploy and configure Microsoft Intune: device enrollment, compliance policies, configuration profiles, security baselines (CIS/STIG), BitLocker encryption with FIPS 140-2 compliance, Windows Update for Business rings, and application management via Company Portal.
• Deploy and configure Microsoft Sentinel: Log Analytics workspace setup, data connector deployment (M365, Entra ID, Defender, Azure Activity, Firewall, NSG flow logs), KQL-based analytics rules, automation playbooks (Logic Apps), and CMMC compliance workbooks/dashboards. 
• Deploy and configure Microsoft Defender for Endpoint: device onboarding, antivirus policies, Attack Surface Reduction (ASR) rules, endpoint DLP, network protection, web content filtering, and vulnerability management. 
• Configure Microsoft Purview: sensitivity labels (CUI, FCI, Public), auto-labeling policies, DLP policies across Exchange, SharePoint, Teams, and endpoints, and information barriers where required. 
• Design and implement Azure networking: Virtual Networks, subnets, NSGs, Azure Firewall, Azure Bastion, VPN Gateway (site-to-site and point-to-site), Private Endpoints, route tables, and DDoS Protection. 
• For hybrid environments: configure Azure AD Connect (or Cloud Sync), hybrid device join, pass-through authentication or password hash sync, split DNS, and Azure Arc for on-premises server management. 
• Configure encryption across the environment: BitLocker (XTS-AES 256), FIPS 140-2 compliance mode, TLS 1.2+ enforcement, VPN encryption (IKEv2/AES-256), and Purview encryption for CUI-labeled content. 
• Execute remediation tasks from the CMMC Remediation Tracker as assigned by the GRC Consultant. Each task maps a specific NIST 800-171 control objective to an Azure/M365 configuration with step-by-step instructions. 
• Capture and organize technical evidence for each implemented control: configuration screenshots, policy exports (JSON), audit log samples, compliance reports, and test results. 
• Support incident response capability deployment: Sentinel playbook creation, automated notification workflows, and incident response procedure testing. 
• Perform client environment migrations to GCC/GCC High (tenant-to-tenant migration using BitTitan, ShareGate, or native Microsoft tools). 
• Work across 4-7 concurrent client environments at various stages of build and remediation. 

Job Qualifications
Required Technical Experience

• Willing to work in a hybrid setup—remotely or on-site at client locations, as required.
• 3+ years hands-on experience administering Microsoft Azure and M365 environments in a professional capacity (not lab-only). 
• Direct experience configuring Conditional Access policies, Entra ID PIM, and identity architecture (cloud-only and hybrid with Azure AD Connect). 
• Direct experience deploying and managing Microsoft Intune for endpoint compliance, configuration profiles, security baselines, and BitLocker management. 
• Direct experience deploying Microsoft Sentinel including data connectors, KQL query writing, analytics rules, and automation playbooks. 
• Experience configuring Azure networking: VNets, NSGs, Azure Firewall or third-party NVA, VPN Gateway, and network security architecture. 
• Experience deploying Microsoft Defender for Endpoint including device onboarding, ASR rules, and vulnerability management. 
• Proficiency with PowerShell and Microsoft Graph API for automation and bulk configuration tasks. 
• Understanding of NIST SP 800-171 controls and how they map to specific Azure/M365 technical implementations. 

Strongly Preferred Technical Experience

• Experience with Microsoft 365 GCC or GCC High environments (tenant provisioning, licensing nuances, feature differences from commercial M365). 
• Experience with tenant-to-tenant migrations (commercial to GCC/GCC High) using BitTitan MigrationWiz, ShareGate, or native Microsoft tools. 
• Experience configuring Microsoft Purview: sensitivity labels, auto-labeling, DLP policies across Exchange, SharePoint, Teams, and endpoints. 
• Experience with FIPS 140-2 configuration and DISA STIG or CIS benchmark implementation via Intune or GPO. 
• Experience supporting defense industrial base (DIB) or federal contractor IT environments. 
• Experience with Azure Arc for hybrid server management and Azure Bastion for secure remote administration.

Required Certifications 

(must hold at least two from this list): 

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305) - Architecture design and decision-making. 
• Microsoft Certified: Azure Administrator Associate (AZ-104) - Core Azure resource management. 
• Microsoft Certified: Security Operations Analyst Associate (SC-200) - Sentinel, Defender, and security operations. 
• Microsoft Certified: Identity and Access Administrator Associate (SC-300) - Entra ID, Conditional Access, PIM. 
• Microsoft Certified: Information Protection and Compliance Administrator (SC-400) - Purview, DLP, sensitivity labels. 
• Microsoft Certified: Endpoint Administrator Associate (MD-102) - Intune and device management. 

Preferred Certifications

(significant advantage): 

• CompTIA Security+ (SY0-701) 
• CMMC Registered Practitioner (RP) - Understanding of CMMC framework from technical perspective. 
• Microsoft Certified: Cybersecurity Architect Expert (SC-100) 
• Microsoft 365 Certified: Administrator Expert (MS-102) 
• Certified Information Systems Security Professional (CISSP) 
• GIAC certifications (GSEC, GCIA, GCIH) - Deep security operations knowledge. 

Skills & Competencies

• Execution-focused: ability to follow SOPs and runbooks precisely while identifying when something does not match documented steps and escalating appropriately. 
• Multi-tenant management: comfortable switching between 4-7 different client Azure/M365 environments daily without cross-contaminating configurations. 
• Documentation discipline: every configuration change is documented, every evidence artifact is captured, every deviation from the SOP is noted. 
• Troubleshooting: when Conditional Access blocks legitimate users, when Sentinel data connectors go unhealthy, or when WDAC blocks a required application, you can diagnose and resolve without waiting for escalation. 
• Security mindset: you understand why least privilege matters, why default-deny is the correct network posture, and why FIPS-validated encryption is required for CUI. 
• Clear written communication: when you find something in the client environment that does not match what the GRC Consultant scoped, you can document it clearly so the team can make decisions. 

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

Job Responsibilities

• Lead initial client scoping engagements: identify people, processes, and assets that interact with CUI and FCI. Build RACI accountability matrices and data flow diagrams.
• Determine enclave architecture recommendations (GCC, GCC High, hybrid, on-prem, full environment) in collaboration with Security Engineers based on where CUI/FCI resides in the client environment.
• Conduct comprehensive gap assessments against all 320 objectives across 110 controls of NIST SP 800-171 Rev 2. Score each objective as Met, Not Met, or Partially Met. Calculate and submit SPRS scores.
• Create detailed Plans of Action and Milestones (POA&Ms) from gap assessment findings. Prioritize remediation tasks and define milestones, resource requirements, and completion dates.
• Translate gap assessment findings into specific, actionable remediation tasks mapped to Azure/M365 components using the team’s Control-Task Tracker. Each task must include enough detail that a Security Engineer can execute without further interpretation.
• Develop and maintain System Security Plans (SSPs) documenting all 110 controls, implementation status, system boundaries, data flows, and organizational policies.
• Create and maintain the full CMMC compliance policy library: access control policy, incident response plan, configuration management policy, audit policy, media protection policy, and all other required policy and procedure documents.
• Manage the evidence collection process. Define what evidence is needed per control, coordinate with Security Engineers to capture technical evidence, and organize the evidence repository.
• Conduct internal readiness reviews and mock assessments prior to C3PAO engagement. Identify remaining gaps and drive remediation to closure.
• Support clients during C3PAO Level 2 assessments: answer assessor questions, locate evidence, provide clarifications, and coordinate responses to findings.
• Manage 4-7 concurrent client engagements at various stages of the CMMC lifecycle.
• Train client staff on security policies, acceptable use, CUI handling procedures, and incident reporting obligations.

Job Qualifications

• 3+ years of experience in cybersecurity compliance, GRC, or IT audit roles.
• Direct experience with NIST SP 800-171 and/or the CMMC framework. Must be able to discuss the 14 control families and their requirements without relying on reference materials.
• Experience writing System Security Plans (SSPs), POA&Ms, and compliance documentation for federal contractors or defense industrial base (DIB) organizations.
• Experience conducting gap assessments or security assessments against a recognized framework (NIST 800-171, NIST 800-53, FedRAMP, ISO 27001, or similar).
• Working knowledge of Microsoft 365 and Azure at a conceptual level. Does not need to configure Sentinel or Conditional Access, but must understand what these tools do and which CMMC controls they satisfy. 

Preferred Experience

• Experience supporting C3PAO assessments (either as the assessed organization or as a consultant).
• Familiarity with DFARS 7012, ITAR, and EAR requirements and how they affect CUI scope.
• Experience with GRC platforms (e.g., RegScale, CORA, Totem, PreVeil, or similar).
• Prior MSP or consulting experience managing multiple concurrent clients.
• Experience with Microsoft Compliance Manager and Purview for compliance tracking and evidence.

Required Certification

(at least one; additional required within timeline): 

• CMMC Certified Professional (CCP) - Required. Must hold at hire or obtain within 6 months.
• CMMC Certified Assessor (CCA) - Strongly preferred at hire. Required within 12 months of hire.
• CMMC Registered Practitioner (RP) - Accepted as starting credential if pursuing CCP/CCA on defined timeline.

Preferred Certifications

(any combination adds value): 

• CompTIA Security+ (SY0-701)
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• NIST Risk Management Framework (RMF) training or certification
• CompTIA CySA+

Skills & Competencies

• Exceptional technical writing: SSPs, policies, and compliance documents must be clear, thorough, and assessment-ready.
• Strong client communication: ability to explain complex compliance requirements to non-technical business owners and executives in plain language.
• Task decomposition: ability to take a high-level control gap (e.g., "AC.L2-3.1.3 Not Met") and break it into 5-10 specific, actionable remediation tasks with enough detail for a technician to execute.
• Project management: manage multiple clients, track deadlines, escalate blockers, and maintain visibility across all active engagements.
• Attention to detail: CMMC assessments are evidence-based. Missing or incomplete evidence can fail a control regardless of implementation quality.
• Ability to work independently while coordinating with Security Engineers, client stakeholders, and firm leadership. 

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

• This role is expected to be able to resolve the following technical issues with little or no assistance:
  
  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Server issues of any kind.
  • Basic and intermediate networking issues.
  • Escalation point for Tier 1 technicians
• Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2012 to 2022.
• Experience with VMWare and Hyper V Virtualization.
• Experience supporting M365 and Azure.
• Minimum of three years experience in IT Support or a similar role.
• Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
• Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• Active Server Certifications are preferred.
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Job KPIs

• First-touch closed: Each ticket that is completed with only one time entry contributes to this number
• Utilization: The percentage of time that you are on the clock and billing time to client tickets
• CSAT: Scores filled out by clients using the rating system in tickets

Pay rates start at $25.83/hr up to $33.43/hr and vary by experience and location.

Job Description:

Are you a natural problem solver with a knack for building relationships? Intelligent Technical Solutions is seeking an Outside Sales Representative who goes beyond traditional sales. In this role, you’ll act as a business advisor, helping executives and business owners leverage our vast resources to solve their unique challenges. If you’re driven to create growth and revenue while providing meaningful solutions, we want you on our team.

Job Responsibilities:

• Prospecting and visiting possible clients.
• Sell to businesses in an ever growing and always evolving technological environment.
• Attend Sales Meetings and Trainings.
• Report weekly deals.
• Update HubSpot with deals made.

Job Qualifications:

• The key skills and qualities of an Outside Sales Representative are: Coachable, Competitive, Diligence, Excellent Communication Skills, and Willingness to learn.
• Has at least 2 years of Sales experience with background in prospecting and b2b sales.
• A valid driver's license and vehicle that you can use for traveling to and from clients' office and our office.

Job KPIs:

• Schedule 2 First Time Appointments.
• Close new log revenue in accordance with quarterly quotas. 

Compensation:

Pay rate starts at $80,000/annum up to $100,000/annum (plus Commission) and vary by experience and location.

Benefits:

• Medical Insurance Plan
• Dental & Vision
• Life Insurance 
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

You have the option to speed up your application process by following the link below or directly submit your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.

Please go to this link for a short technical quiz: SALES ASSESSMENT TEST

Job Description

The Client Account Manager (Remote) is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the primary point of contact for clients, handling inquiries, resolving issues, and facilitating communication between clients and internal teams. 

Job Responsibilities

Client Relationship Management 

• Develop and maintain strong relationships with clients. 

• Act as the main point of contact for clients, addressing client queries and communications promptly and effectively. 

• Coordinate meetings, appointments or other “touch points” for client engagement. 

• Schedule regular check-ins and meetings with clients to review progress and gather feedback. 

Client Support 

• Provide prompt and effective support to clients, resolving any issues or concerns they may have. 

• Facilitate communication between clients and technical support teams when necessary. 

• Ensure clients are fully trained and knowledgeable about the company’s products and services. 

Account Management 

• Monitor client accounts to ensure that all services are delivered on time and meet client expectations. 

• Identify opportunities for upselling and cross-selling additional services or products. 

• Prepare and present regular reports to clients on performance metrics, project status, and other relevant data. 

Invoice Reviews

• Review and approve client invoices to ensure accuracy and compliance with contract terms. 

• Address and resolve any discrepancies or issues related to billing. 

• Communicate with clients regarding invoice inquiries and payment statuses. 

Internal Liaison 

• Coordinate with internal teams (e.g., procurement, projects, service team) to ensure seamless delivery of services and address any issues. 

• Manage timelines, budgets, and resources for client projects. 

• Address and resolve any issues or conflicts that arise during project execution. 

Strategic Planning 

• Work with VCIO to develop and present solutions based on customer's business requirements. 

• Ability to understand various ways a solution may be delivered and anticipate what will work best for client.  

• Analyze client needs and create supporting documentation to outline these needs. 

• Prepare and manage quotes for technical projects. 

• Organize and present Strategic Business Reviews 

Performance Tracking and Reporting 

• Prepare and deliver performance reports to clients and senior management through SBR Presentations 

• Use company CRM and knowledge management tools in order to provide various levels of sales reporting.  

Job Qualifications

• This is an onsite role, and candidates must be local to Seattle and willing to visit clients as needed.
• Technology leadership experience in Engineering, Design, Architecture, financial services, healthcare firms would be a big plus
• Proven experience as an Account Manager, Client Manager, or in a similar role. 
• Strong understanding of account management and customer service principles. 
• Excellent communication and interpersonal skills. 
• Ability to manage multiple projects and priorities simultaneously. 
• Proficiency in CRM software and Microsoft Office Suite. 
• Strong problem-solving skills and attention to detail. 
• Ability to work independently and as part of a team. 
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Job KPIs

SBRs Completed 

• Measure the number of SBRs the CAM has successfully delivered, ensuring clients are regularly engaged and their needs are being met. 

Proposals Sent (Count) | (Value) 

• The number of and total dollar value of all proposals sent out, indicating proactive client engagement and potential for sale. 

Opportunities Active (Count) | (Value) 

• Track the number of the total dollar value of all active opportunities (stages 4 and 5) currently awaiting client decisions, indicating engagement and potential future revenue. 

Opportunities Won (Count) | (Value) 

• Measure the number of and total dollar value of proposals and quotes that have been successfully converted into sales, reflecting the effectiveness in making recommendations to clients and revenue impact of efforts. 

Net New MRR Won 

• Track the increase in monthly recurring revenue resulting from upselling or cross-selling to the existing client base. 

Compensation

Pay rate starts at $60,000/annum (plus commissions) and vary by experience and location.

Benefits:

• Medical Insurance Plan
• Dental & Vision
• Life Insurance 
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)

You have the option to speed up your application process by following the link below or directly submit your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.

Please go to this link for a short technical quiz: SALES ASSESSMENT TEST

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I / II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

• This role is expected to be able to resolve the following technical issues with little or no assistance:
  
  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Basic networking troubleshooting related to desktop connectivity.
  • Answer incoming Quick Fix calls from clients.
• Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Prior experience in Helpdesk support or a similar role.
• Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
• Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits

Job KPI's

• First-touch closed: Each ticket that is completed with only one time entry contributes to this number
• Utilization: The percentage of time that you are on the clock and billing time to client tickets
• CSAT: Scores filled out by clients using the rating system in tickets

Compensation:

Pay rates start at $23 per hour and may vary by experience and location.

Benefits:

• Medical Insurance Plan
• Dental & Vision
• Life Insurance 
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)