About the Role

The Regional Director is responsible for owning and optimizing site-level performance across a portfolio of GI-focused clinical research sites. This role ensures operational excellence by aligning teams around key performance goals, elevating site capabilities, and maintaining consistency in trial execution. As a strategic operations leader, the Regional Director plays a central role in connecting site level performance with broader business objectives.

Responsibilities

• Manages staff across multiple sites, ensuring execution is aligned with protocol, regulatory requirements, and IH standards.
• Owns overall performance of assigned sites, including enrollment, data quality, compliance, and team culture.
• Ensures sites are set up for success (i.e. staffed appropriately and equipped with the appropriate equipment and training) and makes recommendations to allocate resources based on business needs. 
• Builds strong relationships and collaborates with PIs to align their engagement with study goals and operational strategy.
• Influences study portfolio, optimizing for profitability and value to patients. 
• Identifies and manages issues, concerns and problems related to site performance.
• Leads and develops CRCs, and other site-based research staff through clear expectations, performance coaching, and team development.
• Serves as a visible, hands-on people manager who builds high-performing, accountable teams.
• Identifies levers to drive site level KPIs through monitoring KPIs and performance trends, escalating to appropriate parties. 
• Implements corrective actions or process improvements as needed.
• Serves as the primary operational liaison between site staff and central functions.
• Drives a culture of ownership, collaboration, and continuous improvement across all assigned sites.

What We’re Looking For

Required Qualifications

• Knowledgeable about the critical elements for success in clinical trials: Ability to review protocols, programs, and assess the success of a project.
• Ability to influence change management and model flexibility
• Problem-Solving Skills: Ability to identify problems, develop and implement solutions.
• Strategic Planning: Ability to plan for short, medium and long term success and make recommendations for growth
• Ability to use data as a tool, identify trends, and draw conclusions. 
• Project Management: Demonstrated ability to successfully manage people/projects.
• Proactive problem-solving abilities and follow-through.
• Practices professionalism and integrity in all actions. 
• Communication Skills: Excellent written and verbal communication skills. 
• Working knowledge of CTMS, eDC and other core research systems. 
• Ability to travel: Up to 30% travel to provide operational oversight, hold team meetings, and attend other professional meetings/conferences as needed.

Preferred Qualifications

• Experience in managing a large site network and demonstrated success in achieving targets and optimizing operations.
• Experience with gastroenterology and/or hepatology studies. 

What We Offer

• Medical, dental, and vision insurance
• Life and disability insurance
• Parental leave
• Stock options
• Flexible work hours
• Unlimited paid time off

About the Role

The Manager, Pre-Screening owns the top of the patient funnel for Iterative Health studies, including leading indicators on screenings, randomizations, and funnel volume / health. They will manage a team who performs EHR chart review to identify potential candidates for trial enrollment and are responsible for ensuring that every trial Iterative Health supports receives the right pre-screening support. 

Responsibilities

• Execute human-in-the-loop component of EHR chart review and patient identification
• Develop and standardize EHR chart review processes and define metrics to measure quality
• Read and understand assigned study protocols to develop pre-screening approach and train team against
• Own strategy to increase impact of EHR chart review 
• Ensure team achieves high performance on key success metrics and make recommendations on how to scale team capacity 
• As needed, provide coverage for team and perform EHR chart review 
• Support team members by resolving immediate issues and providing first-level guidance
• Own requirement development with Product team related to technologies developed for pre-screening 

What We’re Looking For

Required Qualifications

• Experience managing a team
• Familiarity with clinical research protocols and manuscripts
• Experience with Electronic Health Records systems 
• Exceptional attention to detail and follow-up skills
• Ability to handle and interact with confidential data securely and compliantly.
• Proficiency in software such as internet browsers, Adobe, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), and Salesforce

Preferred Qualifications

• Clinical Research sector experience preferred
• Familiarity with reading and understanding clinical research manuscripts and protocols
• Familiarity with reviewing electronic health record data
• Past experience working with Product teams to develop user requirements
• Experience within a healthcare start-up preferred

What We Offer

• Medical, dental, and vision insurance
• Life and disability insurance
• Parental leave
• Stock options
• Flexible work hours
• Unlimited paid time off
  
  

Our Commitment to Diversity
At Iterative Health, we’re building a team that reflects the diversity of the patients we serve. We are committed to fostering an inclusive and equitable workplace, including our hiring process. If you require accommodations during the application or interview process, please reach out to: CandidateAccommodations@iterative.health.

At Iterative Health, we are pioneering the application of powerful, proprietary artificial intelligence tools to the practice of gastroenterology, cardiology, and drug development. We’ve set out to drastically improve clinical decision-making while meaningfully improving patient lives through better diagnosis, disease management, and treatment, leading to better health outcomes.

The Clinical Data Specialist  is responsible for supporting our clinical trial service operations through performing EHR chart review to identify patients who are candidates for clinical trials. 

What you’ll be doing:

• Support research sites within the Iterative Health network by reviewing the electronic health records 
• Building a database of potential study candidates
• Read and understand each assigned protocol to understand the applicable protocols and criteria of studies to determine specific patient population needs
• Maintain documentation to track findings from Patient Pre-Screening
• Attend project meetings as needed
• Perform administrative duties in conformity with company policies and procedures

Required Skills:

• Experience and competency in common office tools such as internet browsers, Adobe Acrobat, Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Email, Drive, Sheets, Docs) and messaging platforms (Slack)
• Ability to quickly learn new systems and platforms such as Electronic Health Record systems, Customer Relationship Management systems (Salesforce) and clinical trial management systems (ie CTMS)
• Thrives when working within a high-paced, fluid environment
• Excellent time management, planning, and organizational skills are required
• Attention to detail and thorough follow-up skills
• Capable of handling and interacting with data in a confidential and compliant manner
• Excellent written and verbal communication skills
• High level of tact, integrity, and professionalism

Preferred Qualifications:

• Clinical Research sector experience preferred
• Familiarity with reading and understanding clinical research manuscripts and protocols
• Familiarity with reviewing electronic health record data
• Familiarity with GCP guidelines
• Experience within a healthcare start-up preferred