About The Role

The US market represents the highest-growth region in the world and hosts some of our largest global customers.

As a BDR in our Boston office, you will play a critical role in driving the growth of IP Fabric’s offering in the US market. You will be responsible for executing outbound sales campaigns through LinkedIn, email, and phone to generate leads and set up product demonstrations for the sales team. Additionally, you will handle inbound inquiries generated by IP Fabric’s go-to-market efforts, promptly responding to prospects' inquiries while ensuring they are key decision-makers ready to engage with IP Fabric’s platform. Your ability to effectively communicate, leverage Salesforce, and learn quickly will be essential in accelerating IP Fabric's growth.

This position does not require extensive technical knowledge, but having it would be a plus. If not, we will provide training. We are seeking a candidate who is passionate about problem-solving, possesses excellent communication skills, thrives in a team-oriented environment, and has had at least one job experience as an SDR/BDR, preferably selling software. 

What You’ll Do

Reporting to the Business Development Manager, your responsibilities will include: 

• Generating new business opportunities via outbound prospecting and inbound lead generation to targeted accounts in specific regions 
• Efficiently responding to and qualifying inbound marketing leads 
• Researching target accounts and identifying key stakeholders within a defined territory 
• Conducting high-level conversations and building relationships with Senior IT Executives within prospect accounts 
• Meeting or exceeding quota to ensure pipeline objectives are achieved 
• Serving as the first point of contact for inbound sales calls, live chats, and emails 
• Learn and utilize IP Fabric’s sales tools: Salesforce, Outreach, Slack, and Cognism 
• Providing valuable market insights based on your conversations with prospects 

What You'll Need

• Intrinsically driven to be successful, love to win – you’ll take initiative to figure it out, do your absolute best work. 
• Clear, succinct communicator – using your customer’s language, you’ll help them clearly understand the value IP Fabric delivers. 
• Innately curious – you’ll know your buyer, their business, and what IP Fabric means to their success. 
• Collaborative and win as a team – you’ll compete, but above that, you’ll collaborate, you’ll share what is working, you’ll help the team win, and you’ll take on projects outside of creating deals. 
• A consultative seller whose approach is based on relationship building and driving customers to product fit. 
• Skilled presentation and communication skills . 
• Practiced in objection handling. 
• A fast learner and adapter who operates with a "fail fast, learn fast" mindset. 

Benefits & Perks

You'll get to work with some of the biggest logos out there, fast-tracking your growth and development in your sales career.  

We also have proven sales processes in place to help set you up for success, along with a compensation plan that encourages and rewards hitting/exceeding quota.

In addition to:

About The Role

The US market represents the highest-growth region in the world and hosts some of our largest global customers.

As a BDR in our Boston office, you will play a critical role in driving the growth of IP Fabric’s offering in the US market. You will be responsible for executing outbound sales campaigns through LinkedIn, email, and phone to generate leads and set up product demonstrations for the sales team. Additionally, you will handle inbound inquiries generated by IP Fabric’s go-to-market efforts, promptly responding to prospects' inquiries while ensuring they are key decision-makers ready to engage with IP Fabric’s platform. Your ability to effectively communicate, leverage Salesforce, and learn quickly will be essential in accelerating IP Fabric's growth.

This position does not require extensive technical knowledge, but having it would be a plus. If not, we will provide training. We are seeking a candidate who is passionate about problem-solving, possesses excellent communication skills, thrives in a team-oriented environment, and has had at least one job experience as an SDR/BDR, preferably selling software. 

What You’ll Do

Reporting to the Business Development Manager, your responsibilities will include: 

• Generating new business opportunities via outbound prospecting and inbound lead generation to targeted accounts in specific regions 
• Efficiently responding to and qualifying inbound marketing leads 
• Researching target accounts and identifying key stakeholders within a defined territory 
• Conducting high-level conversations and building relationships with Senior IT Executives within prospect accounts 
• Meeting or exceeding quota to ensure pipeline objectives are achieved 
• Serving as the first point of contact for inbound sales calls, live chats, and emails 
• Learn and utilize IP Fabric’s sales tools: Salesforce, Outreach, Slack, and Cognism 
• Providing valuable market insights based on your conversations with prospects 

What You'll Need

• Intrinsically driven to be successful, love to win – you’ll take initiative to figure it out, do your absolute best work. 
• Clear, succinct communicator – using your customer’s language, you’ll help them clearly understand the value IP Fabric delivers. 
• Innately curious – you’ll know your buyer, their business, and what IP Fabric means to their success. 
• Collaborative and win as a team – you’ll compete, but above that, you’ll collaborate, you’ll share what is working, you’ll help the team win, and you’ll take on projects outside of creating deals. 
• A consultative seller whose approach is based on relationship building and driving customers to product fit. 
• Skilled presentation and communication skills . 
• Practiced in objection handling. 
• A fast learner and adapter who operates with a "fail fast, learn fast" mindset. 

Benefits & Perks

You'll get to work with some of the biggest logos out there, fast-tracking your growth and development in your sales career.  

We also have proven sales processes in place to help set you up for success, along with a compensation plan that encourages and rewards hitting/exceeding quota.

In addition to:

• 25 days of paid time off.
• ClassPass Wellness Program.
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
• Anniversary Rewards.
• Competitive Commission Structure.
• Health, Dental, and Vision Insurance.
• Employer-matched 401(k) plan.

About The Role  

As a Post Sales Solution Architect at IP Fabric, you will work closely with our Customer Success Managers to understand customer requirements and provide technical expertise, in order to engage with clients post-sales to understand their requirements and business objectives and facilitate resolution of complex issues where/when appropriate. 

What You'll Do

Customer Engagement & Solution Delivery:

• Guide customers through their journey with IP Fabric, ensuring successful adoption and ongoing value realization.
• Understand the limitations of traditional network management approaches and the opportunities in leveraging network data to transform enterprises.
• Refine and validate use cases and outcomes created by the Pre-Sales team and establish post-sales acceptance criteria.
• Conduct training sessions and provide ongoing client support to maximize the effectiveness of implemented solutions.
• Identify and nurture customer champions to drive long-term engagement.
• Develop and draft clear and concise Statements of Work (SOWs) that outline project scope, deliverables, timelines, and resource requirements.
• Manage project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes.
• Occasionally travel for company meetings, industry events, and customer visits (once to three times a quarter).

Cross-Functional Coordination  

• Collaborate with product management, product marketing, and engineering to provide field-facing feedback that influences the product roadmap.
• Work closely with IP Fabric’s support and sales teams to maximize customer satisfaction and engagement.

Technical Expertise  

• Deploy and provide basic support for the IP Fabric platform in customer environments, including understanding deployment methods, platform limitations, and administrative access requirements.
• Assist sales and technology partners in integrating IP Fabric into broader solutions.
• Scope, design, and oversee the implementation of targeted solutions, extensions, or integrations that enhance the core product offering.

What You'll Need

• 2+ years of experience in post-sales engagements or professional services for enterprise B2B hardware or software solutions, ideally in the networking space (Network Observability, Network Monitoring, Network Security, Network Automation, etc.).
• A customer-first perspective with a consultative approach to solution delivery.
• A background in network engineering or architecture, with a strong understanding of networking technologies and protocols.
• Experience in professional services functions, including project scoping, SOW creation, and solution implementation.
• Familiarity with server virtualization technologies.
• Basic understanding of programming languages and APIs.
• Strong project management skills with the ability to manage multiple customer engagements simultaneously.

Ways To Stand Out From The Crowd:  

• Strong understanding of NetDevOps workflows including automation, infrastructure-as-code, python, git, Ansible, and similar tools. 
• Ability to code in Python, sufficient to develop custom prototype solutions for customers. 
• Proven wins as a technical post-sales engineer/architect. 

Benefits & Perks  

• 25 days of paid time off.
• ClassPass Wellness Program.
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
• Anniversary Rewards.
• Competitive Commission Structure.
• Health, Dental and Vision Insurance.
• Employer-matched 401(k) plan.

About The Role

IP Fabric’s Customer Success Manager helps large, complex enterprises realize the full impact of Network Assurance. You’ll drive adoption, quantify value, and build long-term strategic relationships across Tier 1 and Tier 2 accounts. The role sits at the intersection of technical project leadership, commercial outcomes, and cross-functional coordination. You will lead, with support of Post-Sales Solution Architects, the customer onboarding process and ensure technical adoption of our core use cases. You will also lead success planning, business value proof points, stakeholder alignment, renewals, and expansion for your enterprise customer base. 

What You'll Do

• Own customer success plans for all Tier 1–2 accounts in partnership with a Post-Sales Solution Architect; lead onboarding while the Architect provides consulting and technical guidance.
• Run technical programs: coordinate SMEs and executive stakeholders on both sides, handle escalations, and map use cases that deliver meaningful outcomes.
• Drive adoption and maturity: identify gaps, design action plans, and track progress against measurable milestones.
• Quantify and communicate value: capture metrics such as avoided security risk, faster incident resolution, and accelerated project delivery; build internal consensus with customer champions.
• Lead commercial motions: manage renewals, support procurement cycles, and uncover ARR expansion opportunities (upsell/cross-sell).
• Forecast with rigor: maintain internal documentation and reporting on renewal risk, expansion pipeline, and customer health.
• Monitor performance: track usage, adoption KPIs, and leading indicators of churn; address risks before they escalate.
• Build relationships: develop deep, multi-threaded relationships with key accounts and executive sponsors.
• Be the customer’s voice: relay feedback to Product, Sales, and Marketing to influence roadmap and go-to-market, while setting realistic expectations with customers. 
• Collaborate cross-functionally to remove blockers and deliver outcomes on agreed timelines. 

What You'll Need 

• Technical fluency in enterprise networking concepts and comfort engaging highly technical stakeholders; capable of shaping use cases and discussing architectures.
• Project leadership: proven track record running multi-workstream customer programs with clear owners, decisions, timelines, and follow-ups.
• Commercial acumen: confidence working through enterprise procurement, renewals, and expansion conversations; able to translate technical outcomes into business value and ARR impact.
• Executive communication: crisp written and verbal skills, from hands-on teams to VP/C-suite.
• Customer health mindset: experience building dashboards or reports across usage, adoption, risk, and renewal forecasts.
• Proactive problem solving: habit of spotting issues early and rallying the right people to resolution.
• Collaboration skills: success working with Sales, Product, Marketing, and Services in a post-sales lifecycle.

Nice to have

• Background in network operations, network automation, or assurance platforms.
• Experience supporting global, business-critical environments.
• Prior work with value frameworks (e.g., ROI models, business cases) tied to renewals and expansion.

Benefits & Perks

• 25 days of paid time off.
• ClassPass Wellness Program.
• Anniversary Rewards.
• Health, Dental and Vision Insurance.   
• Employer-matched 401(k) plan.