Our Global IT Support team is looking for a motivated Working Student to support our internal infrastructure and colleagues. You will be part of a dynamic team ensuring that our technical equipment and systems run smoothly every day. This is a great opportunity to gain hands-on experience in a professional IT environment while pursuing your studies.

Tasks

• Provide professional helpdesk support to internal colleagues, assisting with hardware and software inquiries.
• Coordinate and execute the onboarding process for new employees, ensuring they have the necessary technical setup from day one.
• Prepare and configure hardware components (laptops, peripherals) for distribution.
• Maintain and update technical documentation to ensure knowledge sharing within the team.
• Manage and track IT inventory to ensure all assets are accounted for and available.

Qualifications

• You are currently enrolled in a degree program related to Information Technology, Computer Science, or a comparable field.
• Initial experience in IT support or a strong passion for troubleshooting hardware and software issues.
• Reliable and structured way of working with a high level of service orientation.
• Ability to explain complex technical issues in a simple and understandable way.
• Fluency in English and German is required.

Location: Karlsruhe

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.