Job Title: HR Generalist

Term: Full-time, Indefinite (40 hours/week)

Department: Human Resources

Reports to: Director, Human Resources

Location: Toronto, Ontario

Expected Salary Range: $60,000 - $75,000 annually

The Human Resources Generalist is a key contributor to the day-to-day delivery of HR operations and employee experience across the organization. This role supports the full employee lifecycle with a strong emphasis on execution, coordination, and service delivery, ensuring that HR processes are efficient, compliant, and aligned with organizational needs.

Reporting to the Director, Human Resources, the HR Generalist partners closely with managers and employees to provide timely, practical HR support across recruitment, onboarding, employee relations, HR administration, and compliance. The ideal candidate is detail-oriented, responsive, and solutions-focused, with the ability to manage multiple priorities while maintaining a high standard of professionalism and confidentiality.

QUALIFICATIONS, KEY COMPETENCIES & APPLICATION PROCESS

Qualifications:

• Post-secondary education in Human Resources or a related field. 
• CHRP designation (or in progress) is highly desirable.
• Minimum 5 years of progressive experience in an HR Generalist or HR Coordinator capacity.
• Strong knowledge of Ontario ESA, OHRC, AODA, OHSA, and HR best practices.
• Experience supporting core HR functions, including recruitment, onboarding, employee relations, and HR administration.
• Demonstrated ability to manage competing priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.
• Proven ability to handle employee relations matters, including performance management and policy interpretation, with sound judgment.
  
• Exceptional verbal and written communication skills, with strong judgment and discretion in managing sensitive matters. 
  
• Proficiency in HRIS and ATS, MS Office Suite (e.g., Excel), and modern HR tools and platforms.
  
• Strong interpersonal and coaching skills, with the ability to effectively engage and support stakeholders at all levels.
  
• Proven commitment to equity, diversity, and inclusion in people practices.
  
• Ability to build effective working relationships and collaborate across internal teams and external partners.
  
• High level of discretion and professionalism in handling confidential information.
  

Key Competencies:

• Execution & Attention to Detail: Strong organizational skills with a focus on accuracy and follow-through.
• Service Orientation: Responsive, approachable, and solutions-focused in supporting employees and managers.
• Sound Judgment & Discretion: Exercises sound judgment when handling sensitive and confidential matters.
• Collaboration: Builds effective working relationships across teams and functions.
• Adaptability: Thrives in a dynamic, evolving environment with shifting priorities.
• Process Improvement Mindset: Continuously seeks opportunities to improve efficiency and effectiveness of HR operations.

Application Packages should contain the following:

• A cover letter
• A current CV
• Indigenization, Equity, Diversity and Inclusion (I-EDI) Statement
• Contact information of three referees will be requested of longlisted candidates

Note: To formally express your interest in this opportunity, please submit your resume and a brief cover letter. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This posting is for a current, existing vacancy at our organization, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity. 

Event Overview:

International Business University Ottawa Campus is hosting a hiring event to connect talented individuals with opportunities in Business Development, IT, and Student Support. This event is ideal for candidates interested in advancing their careers in the higher education sector. Participants will gain insights into the latest industry practices and explore potential employment opportunities within a dynamic educational environment. 

Location: 979 Bank St, Suite 206, Ottawa, ON

Date/Time: Tuesday, May 12, 2026 / 9:00 AM - 12:00 PM

Open Positions:

• Manager, Business Development & Community Engagement
• IT Support Officer
• Student Support and Operations Officer

For more information about our current open positions, please visit: https://job-boards.greenhouse.io/internationalbusinessuniversity

Note: Job offers are contingent upon the successful completion of reference checks.

Why Attend?

• Meet hiring managers
• On-the-spot interviews
• Learn about careers at IBU

Requirements:

• Minimum Undergraduate degree
• Eligibility to work in Canada

What to Bring:

• Updated Resume
• Valid ID

To learn more about our university, please visit: https://ibu.ca/

For any questions about the event and the career opportunities at IBU, please contact us at careers@ibu.ca.

This hiring event offers an excellent opportunity for motivated individuals seeking roles that provide valuable industry experience within a reputable educational institution.

Take the next step in your career—join us and discover your future at IBU!

Job Title: IT Support Officer

Term: Part-time, Temporary (20 hours/week)

Department: IT 

Compensation:    $25.00 per hour 

Reports to: Manager, IT Services

Location: Ottawa, Ontario

The IT Support Officer will be responsible for the planning and delivery of student, faculty, and employee IT support services, managing support staff and providing high-quality customer service. The successful candidate will be responsible for providing services such as installation, consultation, troubleshooting, user assistance and training. Functions may include diagnosing and resolving problems in response to customer reported incidents; planning and analysis of work processes; researching and reporting trends and patterns of problems; developing training materials and performing information system training sessions; developing and maintaining problem tracking IT case; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations; consulting with users to identify needs and requirements; conducting feasibility studies and trade-off analyses; preparing business cases; ensuring the rigorous application of information security/information assurance policies, principles, and practices.

Key Responsibilities:

• Core Technical Support
• Student IT Onboarding & IT Orientation
• User Training & Community Support 

Qualifications:

The successful candidate shall possess the following skills:

• Bachelor’s degree or college diploma in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of three (3) years of related, hands-on experience providing IT support in an academic, corporate, or similarly complex environment required.
• Demonstrated experience delivering first- and second-line technical support to end users. 
• Strong verbal and written communication skills, with the ability to explain technical information clearly to non-technical users.
• Demonstrated ability to diagnose technical issues, exercise sound judgment, and resolve problems efficiently.
• Demonstrated decision-making, prioritization, and time-management skills in a fast-paced service environment.
• Proficient in the following software:
  • Microsoft Windows 10 & 11 and macOS.
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
  • IT service management platforms such as Salesforce Service Cloud and/or Jira Service Management.
  • Canvas Learning Management System (LMS).
  • McGraw Hill Connect or comparable digital learning platforms.
• Proficient in the following hardware:
  • Lenovo ThinkPad and ThinkCentre devices; Apple MacBook devices.
  • Network and connectivity equipment, including Cisco Meraki.
  • Video and audio conferencing equipment and classroom A/V technology.
  • Multi-functional printers (MFPs).
  • Projectors and presentation technologies.
  • Structured cabling and peripheral connectivity.

Application Process

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a new vacancy, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Note: Application materials should be submitted as a single combined PDF file, with a file name that identifies the applicant.

We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Job Title:              Student Support and Operations Officer 
Term:                    Full-time, Indefinite (40 hours/week)
Department:        Registrar Office
Reports to:          Sr. Manager Student Success
Salary Range:     $55,000.00 - $65,000.00 annually
Location:             Ottawa, Ontario

The Student Support and Operations Officer plays a critical role in ensuring an efficient, student-centered campus experience while supporting efficient day‑to‑day operations. Serving as the first point of contact for students, this position provides front‑line guidance on academic and administrative matters, supports enrolment and orientation activities, and contributes to student engagement initiatives. The role is also responsible for coordinating campus operations, ensuring classroom readiness, and resolving daily administrative and operational needs. By working closely with student support and operations teams across Ottawa and Toronto, the Officer ensures consistent service delivery, aligned operations, and a high standard of student engagement in collaboration with Ottawa Education Group.

Key Responsible Areas:

1. Student Services & Administrative Support
2. Campus Operations
3. Cross‑Campus Collaboration

 Qualifications:

• Minimum undergraduate degree from a recognized institution.
• 2–3 years of experience in student support, student services, or campus operations.
• Strong interpersonal and communication skills with the ability to work effectively with students and cross-functional teams.
• Demonstrated organizational ability and attention to detail.
• Ability to manage multiple priorities in a dynamic academic environment.
• Familiarity with student information systems and institutional administrative processes is an asset.

Application Process:

To formally express your interest in this opportunity, please submit your resume and a brief cover letter. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This posting is for a new vacancy at our organization, and it remains open until the position is filled. The position is subject to budgetary approval.

Note: Application materials should be submitted as a single combined PDF file with a filename that identifies the applicant.

We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Job Title: Domestic Admission Advisor

Term: Full-time, Indefinite (40 hours/week)

Department: Student Recruitment Team

Reports to:  Associate Director, Student Recruitment

Location: Toronto, Ontario

Expected Salary Range: $55,000.00 - $60,000.00 base annually + Commission eligible

The Admissions Advisor for domestic students will join the Student Recruitment & Strategic Partnerships Team and report to the Associate Director of Student Recruitment. As the primary point of contact for prospective domestic undergraduate and graduate students, the role involves providing information about the university, its programs, and admissions processes. This role is critical to IBU’s student enrolment growth, involving lead management and direct engagement with potential domestic students throughout the recruitment process.

Key Accountabilities/ Duties

• Use excellent sales and customer service skills to promote the Bachelor of Commerce (BCOM) and Master's of Business Administration (MBA) programs to prospective students via phone, email, and text to secure enrollments.
• Guide prospective students using a consultative process through the admissions process, requirements, options with respect to financial aid, scholarships with the goal of determining if the program is a fit for their educational needs.
• Achieve daily efficiency metrics pertaining to lead follow up policy, daily call volume, new applications, and document collection along with achieving quarterly and yearly assigned enrollment targets.
• Build and manage an active pipeline of leads through personal outreach and generating referrals
• Support and participate in all conversion activities as well as public outreach to prospective students.
• Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system and regularly audit the database to make sure that the student statuses align with their situation and progress.
• Report on the effectiveness of recruitment strategies, implementing improvements as required to ensure their accuracy and relevance to prospective students.
• Implement an email strategy designed to re-engage leads that have fallen to inactive statuses.
• Other related duties as required.

Required Qualifications and Skills:

• An undergraduate degree or equivalent combination of education and experience.
• A minimum of 3-5 years of sales experience in college/university student recruitment or related fields, with proven customer service expertise (phone sales/business development preferred).
• Knowledge of or experience with Ontario's higher education system and financial aid processes.
• Proficiency in French is considered an asset
• Strong critical thinking, decision-making, and problem-solving abilities.
• Proven goal orientation with demonstrated ability to meet and exceed sales targets.
• Strong communication and interpersonal skills, effectively interacting with parents, students, and university personnel.
• Ability to work evenings and weekends as required by business needs.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with CRM systems is preferred.
• Excellent attention to detail and ability to manage multiple tasks and deadlines.

Application Process

To formally express your interest in this opportunity, please submit your resume and a brief cover letter. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a backfill for an existing role, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Position Title:    Manager, Business Development & Community Engagement    

Reports to:        Director of Recruitment, Admissions & Partnerships

Job Type:            Full-time, Permanent

Expected Salary Range: $70,000.00 base annually + commission eligible 

Location:             Ottawa, ON

Position Summary

The Manager, Business Development & Community Engagement is responsible for building and maintaining strategic relationships with high schools, settlement agencies, Indigenous Bands, and other community organizations to support the Student Recruitment Team’s objective of expanding access to post-secondary education. Reporting to the Director of Recruitment, Admissions & Partnerships, the role focuses on domestic partnership development and engagement. The ideal candidate brings exceptional business development skills with experience in education, community outreach, or recruitment, and thrives in a relationship-driven, goal-oriented environment.

Key Responsibilities:

Business Development & Outreach

• Identify, cultivate, and formalize strategic partnerships with high schools, settlement centres, Indigenous Bands, and community-based organizations to generate student recruitment pipelines.
• Develop and execute customized outreach strategies to engage key stakeholders and align partnership goals with university objectives.
• Represent the university at education fairs, community events, and stakeholder meetings to enhance brand awareness and identify new student pathways opportunities.

Relationship Management

• Serve as the primary liaison for educational and community partners, providing consistent, high-quality engagement and support through proactive communication and outreach.
• Maintain and strengthen existing partnerships through regular touchpoints, collaborative planning, and mutual goal setting.
• Recommend partnership opportunities, and for those approved, collaborate with internal stakeholders to formalize MOUs and contracts.

Strategic, Research & Reporting

• Research and monitor trends in education, community engagement, and student recruitment to inform ongoing, evidenced-based, strategy and outreach efforts.
• Collaborate with internal teams to align partnership strategies with enrollment targets and institutional priorities.
• Monitor and evaluate partnership performance, maintaining a detailed database of engagement activities and outcomes. Provide regular reports on metrics such as lead conversion, student retention, diversity outcomes, and overall impact to inform strategic decisions.
• Contribute insights to refine recruitment strategies based on market trends and community feedback.

Cross-Functional Collaboration

• Work closely with marketing, admissions, and student services to ensure consistent messaging and seamless prospective student experiences.
• Support the development of culturally responsive engagement strategies, especially when working with Indigenous and newcomer communities, ensuring sensitivity to language, context, and lived experiences.

Project & Operational Management

• Manage multiple projects and initiatives simultaneously while meeting deadlines in a fast-paced environment, prioritizing tasked based on strategic impact and partner needs.
• Ensure high standards of execution across all initiatives, from initial outreach to long-term relationship stewardship.

Other related duties as assigned.

The successful candidate will have the following essential qualifications:

• Bachelor’s degree in Education, Business, Communications, or a related field; Master’s degree is considered an asset.
• Minimum 5 years of progressive experience in business development, community outreach, student recruitment, or partnership development, ideally within the education sector.
• Demonstrated success in cultivating and sustaining strategic partnerships with diverse communities and educational stakeholders.
• Strong public speaking and presentation skills, with the ability to engage a wide range of audiences both in-person and virtually.
• Proven commitment to equity, diversity, and inclusion principles in education and community-based work.
• Exceptional verbal and written communication skills, including the ability to manage sensitive or confidential information with discretion.
• Proficient with CRM platforms (e.g., Salesforce) and experience with data management and reporting tools.
• Excellent organizational and project management abilities, capable of handling multiple initiatives and deadlines effectively.
• Knowledge of Canadian educational systems, settlement services, and Indigenous communities is a strong asset.
• Energetic, resourceful, and results-driven, with a track record of achieving business development goals.
• Willingness and ability to travel locally and domestically for outreach and partnership-building activities.
• Strong collaboration skills and the ability to build productive relationships across internal teams and external partners.

Application Process

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is for a backfill, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Note: Application materials should be submitted as a single combined PDF file, with a file name that identifies the applicant.

Job Title: Manager, Enterprise Systems 

Term: Full-time, Indefinite (40 hours/week)

Department: IT/IS

Reports to: Chief Information Officer

Location: Toronto, Ontario

Expected Salary Range: $85,000.00 – $110,000.00 annually

The Manager, Enterprise Systems plays a strategic and hands-on leadership role in overseeing the institution’s core enterprise applications, including Salesforce CRM, and related business platforms. This role is responsible for the administration, configuration, integration, and continuous improvement of enterprise systems to support academic operations, student experience, and institutional effectiveness.

Working closely with academic and administrative stakeholders, the Manager, Enterprise Systems aligns technology solutions with institutional priorities, strengthens data integration through APIs and iPaaS platforms, and drives workflow automation and digital transformation initiatives. The role leads a small team of business systems professionals, providing direction, mentorship, and fostering a collaborative, high-performance culture. Key outcomes include system optimization, strong user adoption, data quality, and scalable, sustainable digital solutions across departments.

If you are eager to take on a meaningful role in an environment that positively impacts the experiences of students, faculty, and staff, we’d love to connect with you.

Key Responsibilities:

Reporting to the Chief Information Officer, the successful candidate will be required to perform the following job duties including but not limited to:

Enterprise Systems Management

• Lead the administration, configuration, enhancement, and integration of Salesforce CRM, Rio Education SIS, and other enterprise business applications.
• Partner with academic and administrative units to understand requirements and translate business needs into effective system solutions.
• Oversee the planning, development, testing, and deployment of system enhancements and new capabilities.
• Ensure high levels of system usability, reliability, and adoption through effective change management and user enablement.

Integrations, Data, and Automation

• Design, develop, and manage system integrations using APIs, middleware, and iPaaS solutions.
• Ensure accurate, secure, and timely data flow across enterprise platforms.
• Identify and implement opportunities for business process optimization and automation in collaboration with functional teams.
• Leverage Microsoft Power Platform (Power Automate, Power Apps, Power BI) and other low-code/no-code tools to improve operational efficiency and productivity.
• Work with vendors and internal teams to implement integration and data management best practices.

IT Strategy, Planning, and Delivery

• Contribute to IT strategy, standards, policies, and best practices related to enterprise systems and applications.
• Manage application-related IT projects, ensuring delivery on time, within scope, and within budget.
• Coordinate with infrastructure, security, and service desk teams to ensure stable, secure, and well-supported systems.
• Manage relationships with external vendors and service providers to ensure quality delivery and value for money.

Security, Compliance, and Reliability

• Ensure enterprise applications comply with data protection, privacy, and security requirements.
• Coordinate application-level security controls, access management, and audit readiness.
• Support disaster recovery, backup, and business continuity planning for enterprise systems.
• Maintain clear and up-to-date documentation of systems, integrations, configurations, and operational procedures.
• Monitor system performance and lead continuous improvement, including upgrades, patching, and issue resolution.

Team Leadership

• Lead and mentor the business systems and applications team (developers, analysts, administrators), fostering accountability and collaboration.
• Support professional development, performance management, and knowledge sharing within the team.
• Promote a service-oriented, solution-focused culture aligned with institutional values.

Qualifications:

The successful candidate shall possess the following skills and qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline. 
• Minimum seven (7) years of experience in enterprise systems or application management, with at least two (2) years in a leadership or supervisory role. 
• Strong hands-on experience with Salesforce administration, development, and integrations.
• Solid knowledge of API management, iPaaS platforms, and enterprise system integrations.
• Proficiency with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
• Experience with SharePoint Online, intranet platforms, and enterprise collaboration tools.
• Demonstrated project management skills, with the ability to manage multiple priorities and stakeholders.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication and interpersonal skills, with the ability to work effectively across academic and administrative teams.
• Experience managing vendor relationships and application-related budgets.

Preferred Qualifications and Certifications

• Salesforce certifications (Administrator, Platform App Builder, or related).
• Microsoft Power Platform certifications.
• ITIL, PMP, Agile, or similar project/service management certification.

Application Process:

To formally express your interest in this opportunity, please submit your resume and a brief cover letter. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This posting is for a current, existing vacancy at our organization, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Job Title: Senior Manager, Admissions and Enrolment

Term: Full-time, Indefinite (40 hours/week)

Department: Office of the Registrar

Reports to: Registrar

Direct Reports: Admissions and Enrolment Officers

Location: Toronto, Ontario

Expected Salary Range: $90,000 - $110,000 annually

Position Overview

The Senior Manager, Admissions and Enrolment is a leadership role within the Office of the Registrar and oversees the integrity, accuracy, and compliance of student records, admissions, enrolment policies and procedures. This Office, oversees the full student lifecycle from application through graduation, providing support for accessibility, academic progression, and regulatory compliance. The successful candidate will lead the admissions and enrolment team to deliver a seamless and high-quality student/customer experience while maintaining operational efficiency and institutional standards. This position will also oversee and lead the efficiencies and technical transformation of the functions within the office and will handle all data inquiries from senior management as they pertain to relevant student and registrarial data.

Key Accountabilities/ Duties:

1. Systems Leadership & Technical Transformation

• Lead the modernization of admissions, enrolment, and student records systems to reduce manual processes and enhance automation.
• Drive the design, implementation, and continuous improvement of integrated digital solutions that strengthen data integrity, efficiency, and transparency.
• Champion the adoption of new technologies to streamline workflows, optimize user experience, and improve service delivery to both internal and external stakeholders.
• Collaborate with IT and institutional partners to ensure systems are secure, scalable, and aligned with strategic priorities.
• Identify process gaps and build sustainable, technology-enabled solutions that improve response time, reduce errors, and elevate customer service standards.

2. Student Records & Registration Management

• Oversee the integrity, accuracy, and compliance of all student records across the student lifecycle.
• Ensure seamless registration processes for new and returning students through efficient system-driven workflows.
• Manage student progression, enrolment, and academic standing in alignment with institutional and regulatory policies.

3. Admissions & Enrolment Operations

• Oversee the end-to-end admissions and enrolment processes, ensuring efficiency, transparency, and a superior applicant experience.
• Supervise application review, offer management, deferrals, and First Letter of Admission (FLOA) issuance.
• Manage transfer credits, advanced standing, program withdrawals, scheduled breaks, and leaves of absence through robust, trackable systems.

4. Accessibility & Student Support

• Lead system-based coordination for accessibility accommodations to ensure timely and effective student support.
• Collaborate across departments to deliver consistent, confidential, and compliant accommodation processes.

5. Academic Coordination & Scheduling

• Direct the creation and maintenance of course schedules, sections, and academic timetables.
• Oversee student orientation and graduation processes with emphasis on system-led coordination and accuracy.

6. Data, Reporting & Compliance

• Maintain alignment with institutional, provincial, and federal regulations related to admissions and student records.
• Develop dashboards and data analytics to monitor enrolment trends, student progression, and operational efficiency.
• Provide insights and reports to senior leadership to inform planning and continuous improvement.

7. Communications & Stakeholder Liaison

• Foster transparent communication between Admissions, Recruitment, Finance, and Academic teams to ensure alignment on enrolment pipelines.
• Oversee the issuance of official documentation including transcripts, enrolment confirmations, and completion letters.

8. Grade Management & Appeals

• Collaborate with the Office of the Dean to manage grading workflows, changes, and academic appeals.
• Ensure timely and accurate grade processing through systemized checks and audit controls.

9. Leadership & Team Development

• Lead, mentor, and empower the Admissions and Enrolment team to deliver high performance through systems thinking and process ownership.
• Build a culture of accountability, innovation, and service excellence focused on continuous improvement and digital transformation.
• Collaborate institution-wide to align technical systems and operational practices with strategic goals.

Required Qualifications and Skills:

• Bachelor’s degree required; Master’s degree preferred in Education, Administration, Business, or a related field.
• Minimum of seven (7) years of progressive experience in higher education administration, preferably in admissions, registrar, enrolment management, or student services.
• Proven expertise in managing student information systems, enrolment workflows, and academic policy compliance.
• Demonstrated proficiency in data analytics and reporting, with the ability to interpret data to support strategic planning, process improvement, and decision-making.
• Strong leadership, communication, and problem-solving skills, with a demonstrated ability to foster collaboration across diverse teams.
• Proven experience in managing complex projects, setting priorities, and meeting deadlines in a fast-paced environment.
• Comprehensive understanding of accessibility, equity, diversity, and inclusion (EDI) principles in student support and institutional practices.
• Skilled in stakeholder engagement, with experience preparing and presenting analytical reports and insights to inform senior decision-makers.
• RCIC (Regulated Canadian Immigration Consultant) will be a strong asset.

Application Process:

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a new vacancy, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.