We're hiring a RevOps Manager to own variable pay and quota-setting across our GTM organization, automate the majority of this cycle, and support/automate other RevOps functions - from analytics and forecasting to process improvement and tooling. 

Who You Are

Required:

• 3+ years in revenue operations, sales operations, sales compensation,  finance, or a closely adjacent function, with hands-on ownership of sales comp work
• Daily working fluency with AI tools (Claude, Cursor, ChatGPT, n8n, Replit, or similar)
• At least one shipped agentic workflow, internal tool, or skill that took real work off your plate or someone else's, with specifics on what it does and what it saves
• Comfort directing AI to write SQL and validate outputs against source data. Independent SQL fluency is a plus
• Cross-functional working style with Finance, Legal, and Sales leadership
• Judgment under pressure during compressed close windows

Nice to Have:

• Experience designing or improving quota-setting methodologies
• Audit support experience, with a habit of flagging issues in comp data, plan mechanics, or payouts before they escalate
• Familiarity with usage-based comp plans and the attribution challenges they create
• Experience with commission management platforms 
• Exposure to Salesforce data model, dbt, and BI tooling (Mode, Looker)
• Experience leading or co-leading an annual comp plan redesign

What You'll Do

AI & Agentic Automation

• Translate the existing SQL-and-spreadsheets comp process into agents, skills, and workflows so each cycle takes less manual work than the last.
• Examples we'd want to see from you in your first year: a payout-audit agent that pre-flags discrepancies against source data, a methodology skill that drafts and pressure-tests plan changes, an n8n workflow that routes rep escalations to the right reviewer, a Replit app that lets sales managers self-serve crediting questions, an agent that builds rep statements and explains the math.
• Tools we use today: Claude, Cursor, ChatGPT, n8n, Replit. You don't need a software engineering background. You do need a track record of shipping automations that took real work off someone's plate.

Comp Operations

• Run monthly and quarterly comp cycles for all GTM teams. Resolve discrepancies, reconcile with Finance and Payroll, run close QA. On-time cycles, errors caught before they escalate.
• Own the quarterly target-setting pipeline. Collect inputs, generate targets, drive approvals with the VP of Sales and CFO, finalize and distribute target packages. Partner with analytics on dashboards that make targets transparent to managers and reps.
• Handle new-hire guarantees, crediting exceptions, split credit decisions, LOA and territory moves, SPIFF design and payout, and manager-level comp questions. Sales and Finance judge the function on these calls.

Forecasting & Pipeline Analytics

• Own weekly and monthly forecast roll-ups across our GTM segments. Pressure-test rep and manager calls against pipeline data. Surface gaps to the VP of Sales and CFO before they show up in QBRs.
• Build and maintain pipeline dashboards covering coverage, stage conversion, velocity, and aging. Tie metrics back to compensation so managers see the full picture.
• Partner with FP&A on bookings forecasts, attainment modeling, and capacity planning for the next fiscal year.

Plan Design & Methodology

• Lead the annual comp planning cycle. Frame the plan, construct it across teams, run review and approval cycles with the CFO, CEO, VP of Sales, and other leadership. Manage Legal review and acknowledgment. Run the rollout. Own the retrospective.
• Bring a point of view on how plans are designed, how targets are set, and how the process runs. Identify changes that improve fairness or speed, then ship them in the next cycle.

What Success Looks Like

• First 90 days: Complete monthly comp cycles, partner on a quarterly cycle and one target-setting cycle. Know every plan and the people who own them. Ship your first agent or workflow that takes a piece of the cycle off the team's plate.
• First 6 months: Own a quarter-close from source data through payout. Propose specific changes to the operating process, backed by hours saved from the automations you've shipped. Take on forecasting & pipeline analytics work and partner on your first forecasting cycles
• First 12 months: Lead the annual plan design & capacity planning process. Show a portfolio of automations that save time in every subsequent cycle. GTM and Finance leaders bring comp questions to you first.

For CA-based applicants:

The base salary for this position is $130,000 - $170,000.

This position is eligible for equity in the form of stock options.

This position is eligible for Instawork benefits, including:

• Medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone's compensation, including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork is a leading tech company building the most trusted labor marketplace for businesses and professionals. We're looking for a self-motivated, intellectually curious, and pragmatic Litigation & Employment Counsel to join our lean, high-impact Legal team. You should be comfortable using AI tools to drive efficiency in your legal work and eager to help build scalable processes as the company grows.

Who You Are:

• JD and California bar admission in good standing (or barred in NY or IL and qualified for and willing to maintain Registered In-House Counsel status with California State Bar)
• 5+ years of legal experience in a law firm and/or in-house
• Experience in the technology, gig economy, or marketplace industry strongly preferred
• Mature judgment and decision-making skills
• Ability to distill complex legal risks and competing priorities into clear, actionable guidance for business partners
• Comfort navigating ambiguity and reprioritizing quickly in a fast-paced environment
• Team mentality and recognition that no task is too small
• Proven ability to manage a high volume of matters with overlapping deadlines while maintaining quality and composure
• Excellent verbal and written communication skills
• Sense of perspective…..and humor

What You'll Do:

• Handle a wide variety of litigation and pre-litigation matters in state and federal courts and administrative forums, especially matters involving worker classification and employment-related claims
• Work closely with Instawork's Trust and Safety team, insurance brokers, and insurance carriers; conduct and supervise investigations related to employment matters, on-platform incidents, or policy violations
• Create and implement scalable processes for the legal team, including identifying opportunities for automation and process innovation
• Leverage AI and other technology tools to increase efficiency, improve work product, and support the team's continuous improvement goals
• Manage all aspects of the relationship with relevant outside counsel, including staffing, strategy, budgets, discovery, and work product
• Partner with Human Resources and business partners to evaluate legal risks and provide subject matter expertise on a broad range of employment issues, including wage and hour, recruiting and hiring, training, employee performance management, leaves of absence, disability accommodations, and HR best practices
• Develop and deliver training for HR and business teams on employment law topics, company policies, and risk mitigation.
• Help prepare for and mitigate exposure that may create litigation risk in the future
• Other projects based on the needs of a quickly growing company

Nice to Have:

• Prior in-house counsel experience
• Experience with workers' compensation and insurance coverage matters
• Proficiency with AI-assisted legal research, drafting, or workflow tools
• Continuous learning mindset: you bring strong skills and experience to the table and are open to new approaches, tools, and ways of working

For CA-based applicants:

• The base salary for this position is $175,000 - $225,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

Instawork is seeking a General Manager, Data Centers, to accelerate and scale our rapidly growing presence in the booming data center industry. Working closely with Instawork’s leadership team, this is a high-octane opportunity to drive strategy, capture market share, and optimize execution in one of the world's fastest-growing sectors.

You will be tasked with scaling the connection between our 10M+ flexible workers ("Pros") and the massive, continuous labor demands of data center builders, general contractors, operators, and hyperscalers. Your goal: parachute into high-impact expansion initiatives, optimize our go-to-market strategy, supercharge our supply and demand engines, and do absolutely whatever it takes to accelerate the marketplace flywheel in critical data center hubs.

What You’ll Do

• Scale the Playbook: Take our data center vertical from 1 to 10. You will drive operational excellence—whether that means streamlining complex site-access and safety protocols, standardizing onboarding for massive construction build-outs and hardware deployments, or expanding our footprint in key markets—until the vertical is a massive, self-sustaining engine.
• Strategic Execution & Partnership Expansion: Refine and implement Instawork’s growth strategy for the data center space. Cultivate, grow, and own relationships with top-tier general contractors, data center operators, colocation providers, and infrastructure tech giants, turning initial pilots into enterprise-wide deployments.
• Market & Data Needs Analysis: Deeply understand the unique labor, compliance, and safety requirements of both active construction sites and live data center environments. Leverage data to anticipate partner pain points and ensure Instawork’s tech and operations can seamlessly support their massive, fluctuating workforce needs throughout the entire facility lifecycle.
• Cross-Functional Leadership: Collaborate closely with Sales, Marketing, Product, and Operations to move aggressively and iterate on the fly. You will turn operational friction into scalable, automated processes and act as an internal driver of cross-functional alignment to unblock growth.
• Thought Leadership & Evangelism: Represent Instawork externally as a thought leader in the data center workforce space. Regularly present progress, growth metrics, and strategic recommendations to Instawork's executive leadership, shaping the company’s long-term vision for infrastructure support.
• Own the Road: Expect extensive travel to major data center markets. Your office is wherever the next massive launch, key partner expansion, or operational optimization takes you.

Who You Are

• Domain Expert & Relationship Builder: 4+ years of experience in commercial construction (specifically mission-critical or data center builds), data center operations, infrastructure scaling, or management consulting within the tech/infrastructure space. You understand the full lifecycle of a data center, from ground-breaking and construction to commissioning and ongoing facilities management.
• Scaling Mindset & Extreme Bias for Action: You don't wait for permission or perfect data; you deliver results. You thrive in a high-pressure environment where the pace is fast, expectations are massive, and you know how to build systems that sustain hyper-growth.
• Strategic & Curious: You think big-picture while staying fiercely grounded in data and execution. You are deeply comfortable with fast iteration, navigating complex enterprise requirements, and solving unstructured problems in a rapidly evolving industry.
• Multi-disciplinary Executor: You have a proven track record of managing high-growth expansion, optimizing complex operations, and turning early momentum into sustainable, long-term market dominance. You are highly skilled at working across multiple functions to deliver results.

For CA-based applicants:

• The base salary for this position is $160,000 - $200,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above.

We are seeking a Senior Manager of Product Operations to help us transition from an app-based marketplace to an agent-first world. We believe the future of work isn't about browsing feeds or tapping buttons - it’s about having intelligent agents that work on your behalf. We need a technical operator who can bridge the gap between high-level business goals and this new user interface. You won't just optimize processes; you will prototype the logic, agents, and automation layers that fundamentally change how our Pros and Partners experience the platform.

Who You Are:

• An Architect of the "Agent-First" World: You understand that the next iteration of the internet is not point-and-click, but intent-and-action. You see a future where users interact with our marketplace through conversation and delegation, not just navigation.
• A UX Builder, Not Just a Process Fixer: You realize that in an AI world, "Operations" is the Product. You are obsessed with reducing user friction, believing that if a human has to manually search or sift through data, the agent has failed.
• An AI Pragmatist: You know how to deploy the right model for the job. You distinguish between where a reasoning model is needed to handle complex user intent versus where a deterministic script suffices.
• A "Hands-On" Visionary: You don't just write specs for Engineering; you prototype the solution yourself. You are comfortable building the first version of an agentic workflow to prove it works before we scale it globally.

What You’ll Do:

• Build the Agent-First Interface: Design and deploy agentic workflows that proactively manage the "work" for our users - turning passive browsing into a hands-free, autonomous experience where the app works for them.
• Solve Marketplace Complexity: Prototype and implement intelligent systems that handle complex reasoning tasks (like liquidity balancing, preference matching, or real-time negotiation) to make the market feel alive and responsive.
• From Strategy to Code: Act as the technical bridge, translating high-level business objectives into functional AI prototypes and automated pipelines that you build, test, and validate yourself.
• Drive Data-Led Evolution: Use programmatic analysis to identify exactly where the current user journey is broken and deploy intelligent, self-healing layers to fix it in real-time.

Qualifications:

• Technical & Engineering Fluency: 2+ years of engineering experience (or equivalent proficiency) with the ability to write code (Python/TypeScript) and use AI-native IDEs (Cursor, Replit) to build your own tools.
• Applied AI Experience: Demonstrated history of building agents or automated workflows that take action, not just generate text. You know the difference between a prompt and a pipeline, and you know how to build both.
• Operational Strategy: 5+ years in Product Ops, TPM, or similar, where you defined the "what" and "why" of a product strategy and then personally helped build the "how."

Nice To Have:

• B.S. or M.S. in Computer Science or Engineering.
• A personal portfolio of AI projects that solve real-life problems.
• Experience fine-tuning models for specific business or customer-facing use cases.

For CA based applicants:

• The base salary for this position is $160,000 - $200,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
#LI-Onsite #JG-1

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI. We’re working with leading frontier labs to create the highest-quality, highest-diversity datasets for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. 

The Instawork Robotics Tech Partnerships Lead will be responsible for all aspects of the relationship with our partners in the robotics space. 

Who You Are:

• A mid-career leader, with at least 5 years of professional experience in partnerships, product management, strategy and planning, or account management, excluding internships.
• A technologist, who is equally comfortable discussing best practices with robotics researchers and negotiating timelines and deliverables with purchasing executives.
• A robotics geek who enjoys tracking the latest in VLA research and robot learning approaches, and wants to advance the frontier of physical AI.
• An communicator who will translate client needs into plans and requirements for Instawork, and who will compellingly articulate to partners the services and selling points that make us unique.
• A problem-solver who enjoys building new-to-world systems, taking projects from zero to one, and applying creativity and grit to create value for our robotics partners.

Nice-to-haves:

• Experience working in data ops or account management for large AI labs and/or robotics labs, or experience selling and servicing those labs
• Experience at an early-stage or mid-stage startup
• A strong network in the robotics industry
• Comfort building with AI tools like Cursor and Claude Code

What You'll Do:

• Partnership Account Management - Work closely with researchers and business leaders at leading robotics labs to understand and influence their robot training data strategies.
• Technology Strategy - Identify the unique direction of your partners’ research teams, and create and drive the technical requirements that tell IRL what we need to build to exceed their needs.
• Business development - Identify or create new opportunities for IRL to serve partners in robotics and physical AI by attending conferences, meet-ups, and other high-touch bus-dev opportunities. 
• Cross-Functional Collaboration - Coordinate with robotics leadership, data ops, QA, and other engineering teams to ensure exceptional data and service quality.

For CA Based Applicants:

• The base salary for this position is $160k - $240k
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite

Instawork is seeking a Head of Experiential to build and scale our Experiential Marketing partnerships, working closely with Instawork’s Co-Founder and CEO. This is a unique opportunity to define strategy and execution in a rapidly evolving industry – connecting our 8M+ flexible workers (“Pros”) with leading brands and agencies who rely on brand ambassadors and event staff to bring their campaigns to life.

Who You Are:

• Proven Relationship Builder: 4+ years of experience in experiential marketing, staffing, or adjacent fields. Skilled at cultivating partnerships with agencies, brands, and category leaders (e.g., consumer, travel, sports, entertainment, or gaming). Strong understanding of industry trends, players, and challenges.
• Strategic & Curiosity: You think big-picture while staying grounded in data and execution. Comfortable adapting strategy as markets evolve, and excited to leverage Instawork’s technology and scale to create competitive advantage.
• Multi-disciplinary Executor: Experience working across Sales, Marketing, Operations, and other functions to deliver results and strong problem solving capabilities.
• Strong Communicator & Evangelist: Able to represent Instawork externally as a thought leader, and internally as a driver of cross-functional alignment.

What You'll Do:

• Strategic Execution: Help define and implement Instawork’s strategy for the cultivation of experiential marketing partnerships, adapting to evolving industry needs and opportunities.
• Thought Leadership: Represent Instawork externally as a leader in the experiential space, fostering innovation and collaboration. Regularly present progress, insights, and recommendations to Instawork's executive leadership, helping shape the company’s growth strategy and long-term vision.
• Partnership Development: Build and grow relationships with top companies that are players in experiential, including brands and agencies.
• Market and Data Needs Analysis: Deeply understand partner requirements and paint points, ensuring Instawork can support them in fulfilling their labor needs.
• Cross-Functional Leadership: Work closely with Sales, Marketing, Operations, and other internal teams to execute on partner data needs and deliver high-quality solutions.

For CA based applicants:

• The base salary for this position is $170,000 - $230,000
• This position is eligible for equity in the form of stock options.
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

We are seeking a Senior Software Engineer to contribute to the development of next-generation products as a key team member driving impactful features from concept to production. You will collaborate across engineering, product, and design to translate business requirements into clear, scalable technical solutions, leveraging modern methodologies—including AI where it aligns with product scope—to deliver high-quality products and efficient software workflows.

You are someone who thrives in ambiguous problem spaces, has strong product instincts, and can translate customer needs into technical solutions that drive business outcomes.

Who You Are:

• 5+ years of professional experience with a focus on high-growth product environments
• Strong coding and architectural proficiency—you prioritize moving quickly down the right path to ship reliable code daily
• Full-stack proficiency—comfortable across backend services, APIs, and modern frontends (React, Angular, or Vue.js)
• Strong product instincts—you translate customer needs into technical solutions that drive business outcomes
• AI-First mindset—expertly using AI coding tools to accelerate delivery without compromising architectural integrity
• Agile execution—you understand the lifecycle of a feature from local branch to production monitoring

Nice to Have

• Fluency in our core stack (Django, Python, React, and React Native)—accelerates time-to-impact and onboarding
• Experience with advanced deployment patterns—leveraging feature flags, config-driven behavior, and progressive rollouts
• Exposure to LLM-based systems—includes prompt engineering, tool-call architectures, or agent workflows
• Domain experience in two-sided marketplace or recruitment platforms

What You'll Do:

• Product Delivery – Collaborate with PMs and designers to translate customer needs into technical solutions and shape product requirements.
• Write Quality Code – Ship code that follows engineering best practices (DRY, maintainable) and is production-safe after code review.
• Collaborate Cross-Functionally – Work closely with Product, Design, and Data partners to ensure project alignment from concept through deployment.
• Drive Personal Growth – Proactively seek opportunities to sharpen skills through code reviews and architectural deep-dives with senior engineers.
• Own Features End-to-End – Drive feature development from coding through deployment, monitoring, QA, and iteration based on user feedback.
• Advocate for Best Practices – Champion engineering excellence and contribute to continuous improvement in developer tooling and experience.
• Contribute Technical Input – Provide input on team technical design, balancing short-term delivery with long-term scalable solutions.
• Practice Clear Communication – Communicate effectively through clear PR descriptions and proactively surfacing blockers before they become critical problems.

For CA-based Applicants:

• The base salary for this position is $170,000 - $200,000.
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above.

We are seeking a new member for our IT team.  As an IT Generalist, this person will help build and maintain a broad array of enterprise systems, networks, and technologies. Reporting to the Head of IT and Security, this role serves as a critical member of the IT team. It requires a solid understanding of general IT knowledge, strong analytical and troubleshooting skills, proficiency in workflow automation, and the ability to learn quickly and adapt to various challenges. You will identify and build solutions that impact business processes and workflows, interfacing both internally and externally with vendors and consultants to support technology solutions. This is a 3-month contract position with potential to go permanent and requires the employee to be in the office 5 days a week.

What You'll Do

• Receive and assess IT support tickets from employees and address IT issues in a timely, professional, and properly prioritized manner.
• Assist with account management, including hardware, software, and application permissions, as well as other general IT/network requests as necessary.
• Work with external IT partners/vendors to coordinate the delivery and return of IT assets
• Serve as an escalation point for the IT helpdesk support tickets, escalating issues as needed.
• Provide on-site IT/network support for internal employees when needed
• Support higher-level IT and Security initiatives, including implementations, evaluations, and integrations of programs and processes
• Maintain updated IT documentation
• Adhere to responsible change management, documentation, and business continuity best practices and processes in coordination with and in support of all team members.
• Work collaboratively with other IT team members, internal stakeholders, and external IT partners to solve problems and develop solutions that support our team and business.
• Maintained updated project trackers, reports, or dashboards as helpful and efficient to support IT projects and initiatives.
• On-call duty as rotation requires (global time zone)

Who You Are

• Bachelor’s Degree or higher in Computer Science or a related field
• 2+ years of experience in at least two IT solution development disciplines: technical architecture, network management, application development, middleware, database management, and/or operations
• 2+ years of working experience with agile methods and processes
• Service-oriented, collaborative, and security mindset, dedication to best practices, and continuous improvements
• Strong communication skills, attention to detail, and ability to self-organize
• In-depth experience with Google Workspace/G-Suite management
• Experience in troubleshooting techniques (including RCA) and ticket triage
• Experience with modern OS, e.g., MacOS, Windows, Linux, iOS, and Android
• Experience managing endpoints in an enterprise environment, preferably with MDM software, e.g., Jamf, JumpCloud
• Experience with user management through IdP services, e.g., Google groups, Okta groups, MS AD, and/or other related technologies
• Experience with business SaaS applications management, especially around collaboration technologies (e.g., chat, VoIP calls, video conferencing)
• Ability to meet deadlines and follow through on assigned projects
• Ability to work in a changing environment while maintaining quality and productivity
• Ability to plan, drive, and support multiple concurrent projects and initiatives
• Ability to carry 25 lbs. up and down stairs

Nice to Have

• 2+ years of working experience with software development or security engineering
• Experience with service automation through coding/scripting
• Experience with Django development framework (Django admin)
• Experience with ITSM and HRIS integrations
• Experience with IT and InfoSec/Privacy industry-standard compliance frameworks
• Experience with VPN and/or Zero Trust configuration
• Experience with Cloud (e.g., AWS, GCP) and containerized environments
• Ability to learn/work with networking devices configuration and troubleshooting, e.g., firewalls, switches, and routers/access points

For CA Applicants

• The hourly pay for this position is $45 - $50/hour. 40 hours a week. 3 month contract

We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the GM of Instawork Hiring, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to our Partners. As an Account Manager, you will manage a portfolio of top-tier assigned customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

Who You Are:

• 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
• Consistent achievement of sales goals
• Excellent communication skills and a consultative approach to identifying problems and finding solutions
• Takes ownership of problems and proactively seeks timely resolution
• Proficient in Salesforce
• Ability to play well with members of your team through collaboration and sharing of learned insights
• Passion for Instawork and a strong motivation to maximize revenue and impact on the business
• Drive and willingness to exceed expectations with a strong work ethic
• Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
• An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

What You’ll Do:

• Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
• Own both growth and retention metrics for a portfolio of customer accounts
• Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
• Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
• Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
• Identify, prioritize, and track progress towards key account metrics and annual quota
• Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
• Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
• Collaborate with internal stakeholders across product, engineering, community operations, and finance
• Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

For CA Based Applicants:

• The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite #JG-1

Location: San Francisco, CA

Reports to: CEO & Head of Robotics

The Mission

Instawork is building the data engine for the future of physical AI. We are looking for a Business Development Representative to bridge the gap between world-class robotics companies, the massive scale of our labor marketplace, and the 1000s of Partners who use Instawork for skilled labor every day.

The Hustle

This is a high-octane, 60+ hour-per-week role for someone who lives to close deals. You will work directly with our CEO and Head of Robotics to hunt and secure partnerships with companies that control diverse labor forces. Your goal: integrate Instawork’s operations and tech to turn their manual labor into the high-quality training datasets needed to fuel the next generation of robotics.

Role

• Execute the Playbook: Identify and sign global partners who need Instawork’s tech to capture and structure robotic training data. Build outbound pipeline via cold calls, email, and LinkedIn. This is a full-cycle partner acquisition role, from first outreach, to collecting quality data.
• Work with Leadership: Collaborate daily with the CEO and Head of Robotics to move quickly.
• Own the Road: Expect extensive global travel to partner sites.
• Who you Are: You have a "founder" mindset and Bias for Action. You don't wait for permission; you deliver results. You thrive in a high-pressure environment where the pace is fast and the expectations are higher. You are comfortable with ambiguity and fast iteration. 2+ years in Partnerships, BDR, SDR, or inside sales, with experience owning deals beyond initial qualification.

For CA Based Applicants:

• The base salary for this position is $100k - $130k
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

With this mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.

We are looking for a Product Operations Intern to join us at our San Francisco HQ. This role will empower you to implement growth hacking strategies, analyze data, and own projects that will have a huge impact on the products that are used every day by our partners and pros.

What You’ll Do:

• Work across product, engineering, and marketing to ideate and prioritize growth experiments.
• Work directly with the Executive team to scale new secret initiatives.
• Analyze data to identify trends, insights, and opportunities for growth across the business.
• Help blue collar workers earn money and lead better lives through Instawork.
• Live and breathe the latest AI tools and technologies, you know what “vibe coding” means.
• Work across our tech stack and adapt to new technologies, leading with an “Always Be Learning” attitude.

Who You Are:

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Economics, Mathematics, Physics, or related technical or analytical field.
• Proficient in SQL (must have) and Python (nice to have).
• Not sure of what you want to do after school, but wish you could do a bit of everything.
• Excited about startups.
• Most of all - be hungry and have a "do what it takes" attitude.
• Excellent communication and interpersonal skills.
• Experience in sales or marketing is a plus.

For CA based applicants:

• The pay range for this position is $30 - $44 hourly.

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

This is a high-octane, sleeves-rolled-up role for someone who thrives on building from scratch. You will be incredibly hands-on, working directly with Operations Leadership to execute on highly ambiguous, high-impact growth projects. Your goal: parachute into ground-zero initiatives - whether that's standing up a brand new category, piloting a new operational model, or spearheading a strategic launch - hack together the initial supply and demand, and do absolutely whatever it takes to ignite the marketplace flywheel.

What You’ll Do

• Build the Playbook: Take new initiatives from 0 to 1. You will do things that don't scale - whether that means cold-calling businesses, testing ground-level operational processes, or manually matching shifts - until the project gains traction and can stand on its own.
• Work with Leadership: Collaborate closely with Operations Leadership to move aggressively, iterate on the fly, and turn your frontline learnings into scalable, automated processes.
• Own the Road: Expect extensive, continuous travel. Your office is wherever the next launch or strategic initiative takes you.

Who You Are

• You have a "founder" mindset and an extreme Bias for Action.
• You don't wait for permission or perfect data; you just deliver results.
• You thrive in a high-pressure environment where the pace is fast, expectations are massive, and you aren't afraid to get your hands dirty.
• You are deeply comfortable with ambiguity, fast iteration, and unstructured problem-solving. 
• 2+ years in Operations, Finance, Launch, Management Consulting, or high-growth startup environments, with a proven track record of owning chaotic, ground-level execution and turning it into success.

For CA-Based Applicants:

Compensation: The base salary for this position is $80k - $120k.

• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

At Instawork, the safety of our marketplace is our highest priority. We are looking for a Trust & Safety Specialist who is, first and foremost, a meticulous and objective investigator. You will be responsible for protecting our community by resolving complex safety incidents with a firm commitment to evidence and policy.

To excel at the scale we operate, you must be highly proficient in modern operational leverage. This means using vibe coding (Natural Language to SQL) and AI-driven automation to gather facts, synthesize data, and streamline your workflow. We aren't looking for someone to just follow a manual—we want an investigator who uses the latest technology to find the truth faster and more accurately.

Who You Are:

• The Master Investigator: You have a "detective" mindset. You know how to weigh conflicting evidence, identify biases, and reach a fair conclusion under pressure.
• AI-Native & Tech-Fluent: You are proficient in using AI to enhance your productivity. You understand how to use natural language to interface with data (vibe analytics) and automate repetitive administrative tasks.
• High Agency: You take extreme ownership of your cases. You don't just "process" a ticket; you solve the underlying problem.
• Experience: 3+ years in Trust & Safety, Operations, or Compliance. Experience communicating with external stakeholders (clients, legal, or law enforcement) is a must.
• Data-Inquisitive: You are comfortable navigating internal systems and using data to build a narrative of facts.

What You’ll Do: 

• Lead Complex Investigations: Your primary focus is the end-to-end resolution of safety incidents. You will conduct objective, unbiased, and thorough evidence-based investigations to protect all stakeholders on the platform.
• Evidence-Based Resolution: Manage escalated support tickets with a cool head. You will communicate clearly and consistently with professionals and partners, ensuring that resolutions are grounded in facts and aligned with our terms.
• Vibe Analytics (NL-to-SQL): Proactively interrogate our databases using natural language to generate SQL queries. You will pull your own data to identify fraud patterns and safety trends without needing a technical intermediary.
• Policy Stewardship: Act as a subject matter expert on Instawork’s Community Guidelines. You will apply these policies with precision and help evolve them as the marketplace grows.
• Automated Workflow Design: Identify manual bottlenecks in the investigation process and use AI or low-code automation to build scalable enforcement solutions.

For IL-based applicants:

• The base salary for this position is $90,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off and paid company holidays
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Employee discount program

#LI-Onsite

At Instawork, the safety of our marketplace is our highest priority. We are looking for a Trust & Safety Specialist who is, first and foremost, a meticulous and objective investigator. You will be responsible for protecting our community by resolving complex safety incidents with a firm commitment to evidence and policy.

To excel at the scale we operate, you must be highly proficient in modern operational leverage. This means using vibe coding (Natural Language to SQL) and AI-driven automation to gather facts, synthesize data, and streamline your workflow. We aren't looking for someone to just follow a manual—we want an investigator who uses the latest technology to find the truth faster and more accurately.

Who You Are:

• The Master Investigator: You have a "detective" mindset. You know how to weigh conflicting evidence, identify biases, and reach a fair conclusion under pressure.
• AI-Native & Tech-Fluent: You are proficient in using AI to enhance your productivity. You understand how to use natural language to interface with data (vibe analytics) and automate repetitive administrative tasks.
• High Agency: You take extreme ownership of your cases. You don't just "process" a ticket; you solve the underlying problem.
• Experience: 3+ years in Trust & Safety, Operations, or Compliance. Experience communicating with external stakeholders (clients, legal, or law enforcement) is a must.
• Data-Inquisitive: You are comfortable navigating internal systems and using data to build a narrative of facts.

What You’ll Do: 

• Lead Complex Investigations: Your primary focus is the end-to-end resolution of safety incidents. You will conduct objective, unbiased, and thorough evidence-based investigations to protect all stakeholders on the platform.
• Evidence-Based Resolution: Manage escalated support tickets with a cool head. You will communicate clearly and consistently with professionals and partners, ensuring that resolutions are grounded in facts and aligned with our terms.
• Vibe Analytics (NL-to-SQL): Proactively interrogate our databases using natural language to generate SQL queries. You will pull your own data to identify fraud patterns and safety trends without needing a technical intermediary.
• Policy Stewardship: Act as a subject matter expert on Instawork’s Community Guidelines. You will apply these policies with precision and help evolve them as the marketplace grows.
• Automated Workflow Design: Identify manual bottlenecks in the investigation process and use AI or low-code automation to build scalable enforcement solutions.

For CA-based applicants:

• The base salary for this position is $90,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off and paid company holidays
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Employee discount program

#LI-Onsite

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager – Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For IL-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution, and the Instawork Robotics Data Ops Analyst will be at the center of this cutting-edge data collection effort. 

Who You Are:

• An early career professional, with between 1 and 5 years of work experience.
• Analytical, with proficiency in spreadsheet-based data analysis and experience or a willingness to learn SQL and other data tools.
• A builder who is excited to use AI tools to create custom solutions for internal and external customers.
• A Problem-Solver who enjoys tackling challenges and is motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• A fast learner who is eager to work on the frontiers of robotics.

Nice-to-haves:

• A Master’s degree in a business or technical field
• Experience with large-scale data collection operations
• Experience in robotics or physical AI
• Experience at an early-stage or mid-stage startup
• Comfort and presence working directly with external partners or customers

What You’ll Do:

• Analyze Feature Performance - Assist in monitoring and communicating the performance of our data collection efforts by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience - Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Pro activation and coordination - Organize, train, and problem-solve on behalf of the Instawork Pros performing data collection activities
• Cross-Functional Collaboration - Work closely with robotics leadership, other members of the data ops team, QA, and engineering to ensure alignment from concept to deployment.

For CA Based Applicants:

• The base salary for this position is between $100K to $140K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including: 
• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite #LI-CR2

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager – Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For CA-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

We seek a strategic and roll-up-your-sleeves Accounting Manager to join our finance team and position us for the next phase in our company’s growth. This position reports to the Controller. They would enjoy implementing process improvements, problem-solving, and collaborating with others to drive accounting and reporting compliance and excellence. The primary purpose of this position is to provide accurate and timely accounting and financial information while coordinating the daily operations of the finance team to ensure compliance with general accounting and reporting standards. The Accounting Manager partners with and supports team members across all functions of the Company. This position is based in our San Francisco office (downtown/SOMA near public transit) and follows an onsite work model, requiring in-office presence 5 days a week.

What You'll Do:

• Manage general ledger accounts and related reconciliations, manage month-end close processes, and prepare financial, managerial, and compliance reporting.
• Prepare and review journal entries and account reconciliations for all GL accounts.
• Manage month-end close in NetSuite to ensure accurate and timely reporting.
• Supervise, manage, coach, and mentor the general ledger team.
• Prepare financial statements and supporting documentation to ensure compliance with Generally Accepted Accounting Principles (GAAP) and Company policies and procedures.
• Work with management and team members to foster understanding of accounting workflows across all Company's functional areas (sales, operations, etc.).
• Ensure proper internal controls, including compliance with Company policies and procedures and all other statutory requirements.
• Assess current practices, policies, procedures, and make recommendations to improve internal controls and processes, ensuring the accuracy of accounting data.
• Streamline the month-end close and other accounting processes, reducing manual work and implementing AI to achieve some of the efficiencies.
• Analyze data on operational costs to support management decision-making processes.
• Assist with preparing activity reports, variance analyses, financial forecasts, and budgets—support management during the budget and forecasting processes.
• Collaborate with FP&A on budget preparation and budget vs actual variance analysis.
• Coordinate with outside auditors and tax professionals to provide needed information including managing the preparation of year-end audit and tax work papers.

Who You Are:

• Minimum of 7+ years of progressive accounting experience, with 2+ years people management experience required.
• Big four public accounting experience plus industry experience preferred. 
• CPA preferred, but not required.
• Bachelor’s degree in accounting or equivalent.
• Proficiency in NetSuite, Airbase, Rippling.
• Intermediate to Advanced proficiency in Excel, Microsoft Office Suite, and G Suite.
• A thorough knowledge of generally accepted accounting principles (GAAP).
• The ability to establish and implement policies and procedures to ensure compliance and process efficiencies.
• Demonstrates initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company and finance policies and procedures.
• Exercises independent judgment in assessing and performing intermediate to advanced accounting tasks.
• Excellent verbal and written communication abilities across all levels of the Company.
• Excellent management and supervisory skills.
• Must be comfortable handling confidential information with the utmost discretion.
• Promotes professionalism and a passion for excellence in all business relationships, including with clients, vendors, service providers, and co-workers.
• Enjoys a positive, fun, and fast-paced working environment.

For CA Based Applicants:

• The base salary for this position is $145,000 - $180,000.
• This position is eligible for equity in the form of stock options.
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity
• Snacks and in-office lunches

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location.  Final offer amounts may vary from the amounts listed above.

#LI-Onsite

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager–Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners.

As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Who You Are:

• Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations.
• Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption.
• Consultative Approach: Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses.
• Enterprise Sales Skills: 3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations.
• Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies.
• Strategic Thinker: Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies.
• Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability.
• Strong Communicator: Executive presence and excellent communication skills, with the ability to influence at all levels of an organization.
• Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success.
• Travel-Ready: Willingness to travel (~33%) to meet with enterprise partners onsite.

What You’ll Be Doing:

• Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units.
• Own the full sales cycle for new use cases and expansions within existing accounts.
• Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities.
• Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes.
• Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment.
• Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services.
• Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies.
• Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

For NY-based applicants:

• The base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite  #LI-AH1

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. 

The Instawork Robotics ML Lead will own the technology strategy for physical AI training data. 

Who You Are:

• An mid-career developer, with at least 8 years of programming and/or engineering leadership experience, excluding internships.
• A machine learning expert, with a Master’s or PhD in an AI or ML-related field and at least 2 years of professional experience building ML or CV models for robotics or autonomous vehicle applications.
• Experienced with data pipelines, with expertise in distributed systems, cloud computing on AWS infrastructure, and scalable data processing for large-scale datasets.
• An innovator, with a background in identifying and translating techniques from  academic research and frontier labs into production systems.
• A problem-solver, who enjoys building new-to-world systems, sharing your technical expertise with other builders, and applying creativity and grit to create value for our robotics partners.

Nice-to-haves:

• 5+ years experience designing or architecting production distributed systems
• Experience shipping production code at an early-stage or mid-stage startup
• Comfort and presence leading technical discussions with external partners and customers

What You’ll Do:

• Model Development - plan, architect, and build the data labeling and enrichment pipeline at the foundation of Instawork Robotics’ data offering.
• Pipeline Optimization - identify and implement continuous improvements to our data pipeline to improve efficiency, scalability, and quality.
• Dataset Quality - develop methodologies and analytics to measure the quality and performance of our dataset and ML models.
• Research Reviews - stay on top of academic research and industry best practices related to robotics learning and training.
• Cross-Functional Collaboration - Work closely with robotics leadership, data ops, QA, and other engineering teams to ensure alignment from concept to deployment.
• Mentorship & Influence - Guide mid and senior-level engineers through code reviews, pair programming, and architectural discussions, raising the technical bar across the organization.

For CA based applicants:

• The base salary for this position is $240,000 - $260,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including: 
  • Variety of medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Home office stipend
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
#LI-Onsite #LI-CR2

Instawork is looking for a hungry, AI-native operator to transform how our Go-to-Market teams work. You'll deploy agentic AI systems and automation to eliminate manual processes—including your own. You'll analyze data to surface insights, make commercial recommendations, and manage cross-functional projects. This is a high-growth opportunity for someone who learns by building and wants to shape business operations at an AI-powered marketplace.

The expectation: You'll regularly automate yourself out of repetitive work, freeing capacity to tackle higher-value problems. You won't just execute—you'll identify which problems are worth solving, build the solution, then move on to the next challenge. Heavy coaching and mentorship included; we invest in developing commercial judgment alongside technical skills.

Who You Are:

Required

• BS in Computer Science, Engineering, Math, or similar quantitative field
• 1-3 years in analytics, operations, consulting, or tech startup environment
• Demonstrated AI/automation projects—show us agents you've built (personal, academic, or professional)
• SQL proficiency; comfort with Excel/Sheets for complex analysis
• Python fundamentals (scripting, API calls, data manipulation)
• Strong written and verbal communication—can translate technical work for non-technical audiences
• Bias for action: you'd rather ship something imperfect than wait for perfect
• Comfort with ambiguity: can take a vague problem ("figure out why X isn't working") and structure an approach
• Coachable: you want feedback, seek mentorship, and iterate fast on how you work

Preferred

• Experience building agentic systems (n8n, cursor, replit, Claude tools, custom pipelines)
• Familiarity with BI tools (Tableau, Mode, Looker)
• Experience with CRM/sales tools (Salesforce, HubSpot)
• Marketplace or B2B SaaS background

What You'll Do:

AI & Agentic Automation

• Build agentic workflows that autonomously handle lead enrichment, routing, qualification, and follow-up
• Deploy AI tools (Claude, GPT, custom agents) to eliminate repetitive GTM tasks
• Prototype solutions quickly—ship v1, iterate based on feedback
• Continuously identify and automate manual processes across Sales, Marketing, and Ops

Data & Analytics

• Write SQL queries and build dashboards to track GTM performance
• Analyze sales, marketing, and ops data to surface actionable insights
• Create self-serve reporting for Sales and Account Management teams

Project Management

• Own implementation of new tools and processes from scoping to rollout
• Coordinate across Sales, Marketing, Finance, and Ops stakeholders
• Document workflows and train teams on new systems

Commercial Problem-Solving

• Partner with Sales and Account Management to understand what's blocking revenue
• Scope ambiguous problems—determine what to automate, what to eliminate, what needs human judgment
• Make recommendations on process changes with clear business impact estimates

Why This Role?

• Direct impact: Your automation could save 100+ hours/week across GTM
• AI-first culture: We're building with AI, experimenting constantly—leadership uses these tools daily
• Heavy mentorship: Weekly 1:1s, real-time feedback, deliberate investment in your commercial judgment
• Interchangeable impact: Work across teams (Sales Ops, Rev Ops, Product Ops) based on where you're needed most
• Growth path: High performers move fast here—automate your current scope, earn bigger problems to solve

For CA-based applicants:

• The base salary for this position is $90K - $130K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including: 
• Medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

This is a rare opportunity to own a broad, high-impact scope at the intersection of FP&A, strategic finance, and AI-powered decision-making. As a Manager or Senior Manager on the Finance team, you will drive the financial management of the business — from budgeting and forecasting to strategic planning and reporting — while helping build the AI-enabled workflows that will define how modern finance teams operate. You will partner with senior leaders across the company to drive key decisions on operations, strategic initiatives, and resource allocation, and serve as a pivotal leader within a lean, high-velocity Finance organization.

What You’ll Do

Financial Planning & Analysis

• Own the budgeting and forecasting cycle end-to-end, including preparation of monthly management discussion and analysis at close.
• Build and maintain detailed financial projections supporting the annual operating plan, long-range strategic plan, and rolling forecasts.
• Enhance internal financial reporting packages that highlight growth drivers and performance relative to plan.
• Guide analysis and modeling for growth and strategic initiatives, including new business lines, markets, and product investments.
• Continuously identify and implement improvements to forecasting methodology, refining your approach over time.

GTM & Business Finance

• Partner with GTM, Business Operations, and Product teams on driver-based revenue models, KPI frameworks, and financial performance analysis.
• Surface commercial insights, flag risks early, and provide data-backed recommendations to improve decision-making.
• Lead preparation of Board presentations, weekly/monthly business reviews, and ad hoc financial analyses.

AI-Powered Finance

• Champion the use of AI tools — including agentic workflows, LLMs, and automation platforms — to fundamentally transform how FP&A work gets done.
• Systematically identify and automate repetitive manual processes (data pulls, variance commentary, model refreshes) to free capacity for higher-value analysis.
• Partner with Business Operations and Engineering to build scalable, AI-assisted financial reporting and planning infrastructure.
• Stay ahead of emerging AI tools in finance; be an internal advocate for adopting what moves the needle.

Accounting Partnership & Controls

• Partner closely with Accounting on monthly close, annual audit, and implementation of new systems and processes.
• Support the evolution of Instawork’s finance function toward public-company readiness in process, controls, and reporting.
• Support ad hoc financial analyses as needed across the organization.

Who You Are

Experience & Qualifications

• 7+ years of experience in FP&A, corporate finance, strategic finance, or a related role; strong preference for tech company background or top-tier consulting, banking, or PE/VC experience.
• Demonstrated ability to build and maintain complex financial models from scratch; advanced Excel skills required. 
• Strong working knowledge of GAAP; able to serve as an effective liaison with the Accounting team.
• Proven track record of partnering with senior business leaders to drive cross-functional execution on company goals.
• Comfortable operating between detail-oriented analysis and big-picture strategic thinking — you can “see the forest from the trees.”
• Experience operating effectively in ambiguous, fast-moving environments, using data to draw conclusions and build models from scratch.
• Bachelor’s degree in Economics, Business, Finance, Accounting, or related field; MBA or CPA is a plus.

How You Operate

• You approach problems with genuine intellectual curiosity and a strong bias to act rather than wait.
• You operate like an owner — you bring urgency, follow-through, and a solutions-first mindset, regardless of your job title.
• Excellent critical thinking and analytical skills, with formidable attention to detail.
• You communicate with clarity, candor, and the ability to translate complex financial narratives for non-finance audiences.
• Passion for the professional community Instawork serves, and desire to help hourly workers earn more and lead better lives.

For CA-Based Applicants

The base salary for this position is $150,000 – $230,000, depending on level (Manager or Senior Manager) and experience.
This position is eligible for equity in the form of stock options.
This position is eligible for Instawork benefits, including:

• Medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot — discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

#LI-Onsite

We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Southwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

Who You Are:

• 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
• Consistent achievement of sales goals
• Excellent communication skills and a consultative approach to identifying problems and finding solutions
• Takes ownership of problems and proactively seeks timely resolution
• Proficient in Salesforce
• Ability to play well with members of your team through collaboration and sharing of learned insights
• Passion for Instawork and a strong motivation to maximize revenue and impact on the business
• Drive and willingness to exceed expectations with a strong work ethic
• Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
• An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

What You’ll Do:

• Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
• Own both growth and retention metrics for a portfolio of customer accounts
• Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
• Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
• Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
• Identify, prioritize, and track progress towards key account metrics and annual quota
• Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
• Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
• Collaborate with internal stakeholders across product, engineering, community operations, and finance
• Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

For CA Based Applicants:

• The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-onsite

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. 

The Instawork Robotics Mobile Developer will own the custom, AI-enabled app we use for distributed robotics data collection.

Who You Are:

• An experienced mobile app developer, with at least 5 years of iOS and Android development experience, excluding internships.
• An iOS expert, with at least 2 years of native Swift programming experience.
• Scalability-focused, you’ve published apps used by a distributed, global user base.
• CX-obsessed, with a bias towards continuously improving the app experience based on user feedback and app analytics.

Nice-to-haves:

• Experience with ARKit, XR apps, and/or data collection apps.
• Experience shipping production code at an early-stage or mid-stage startup
• Cross-platform development experience, ideally including Android and Unity

What You’ll Do:

• App Development - own the end-to-end development of the Instawork Pro Capture app, implementing features including new CV capabilities, internationalization, analytics, and integration with our data pipeline.
• Cross-Functional Collaboration - Work closely with robotics leadership, data ops, QA, and other engineering teams to ensure alignment from concept to deployment.

For CA Based Applicants:

• The base salary for this position is between $170K to $200K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including: 
• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

#LI-Onsite #LI-CR2