Overview

Instacart’s IT organization empowers every employee to work securely, reliably, and at scale. We’re looking for a Senior Corporate Engineer II to own and evolve our security-critical workforce platforms, including our Okta identity platform, device trust program, and office networks across San Francisco, New York City, and Toronto. Your work will directly impact every Instacart employee and partner by ensuring seamless, safe access to the tools we rely on every day.

You’ll collaborate closely with Security Engineering, Enterprise Applications, Workplace, Compliance, and our Help Desk teams to ship automation, harden our posture, and raise operational reliability. This is a hands-on role in a fast-paced, ever-changing environment—ideal for someone who thrives in ambiguity, rolls up their sleeves to solve complex problems, and brings sound architectural judgment to high-stakes systems.

We are a dynamic team that loves tackling unique scenarios while building solutions that are scalable and secure. The role is remote-friendly within North America, with a preference for candidates in the Pacific Time Zone and the San Francisco Bay Area. Occasional travel to Instacart offices may be required (up to 10%).

About the Job

• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust.
• Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning.
• Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management.
• Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management.
• Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability.
• Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing.
• Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

About You

Minimum Qualifications

• 7+ years of experience in corporate IT engineering or a related field with a focus on identity and access management (IAM) and enterprise networking.
• 3+ years of hands-on administration of Okta in production (1,000+ users), including SSO integrations (SAML/OIDC), SCIM provisioning, MFA, and policy design.
• 2+ years implementing identity governance and automation using Okta Workflows, Okta Identity Governance (OIG), or an equivalent IGA platform.
• Proficiency with Infrastructure-as-Code and automation: Terraform (required) and at least one scripting language (Python, Bash, or PowerShell).
• Demonstrated experience planning and executing certificate rotations and key management for SAML/TLS across multiple SaaS applications.
• Hands-on experience operating and troubleshooting office network infrastructure (switching, routing, wireless, firewalls) and VPN/zero-trust access using technologies such as Cisco/Meraki, Aruba, and Palo Alto.
• Proven track record leading critical incidents and executing structured change management, including authoring runbooks and conducting post-incident reviews.
• Working knowledge of endpoint management and device trust (e.g., Jamf, Kandji, Intune) and integrating device posture into access controls.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Okta certifications (Administrator, Professional, or Consultant) and/or networking/security certifications (e.g., CCNP, PCNSE).
• Experience building Git-based CI/CD pipelines for identity and network automation (e.g., GitHub Actions, CircleCI) and implementing policy-as-code.
• Familiarity with compliance frameworks and audits (SOX, SOC 2, ISO 27001) and hands-on experience running access reviews and evidence collection.
• Experience administering Google Workspace and/or Microsoft 365 identity and security configurations at scale.
• Exposure to secrets management and PKI (e.g., HashiCorp Vault, AWS KMS) and log/monitoring platforms (e.g., Datadog, Splunk).
• Strong cross-functional communication skills and experience leading complex, multi-stakeholder projects from scoping through delivery.

#LI-Remote

Overview

Instacart’s IT organization empowers every employee to work securely, reliably, and at scale. We’re looking for a Senior Corporate Engineer II to own and evolve our security-critical workforce platforms, including our Okta identity platform, device trust program, and office networks across San Francisco, New York City, and Toronto. Your work will directly impact every Instacart employee and partner by ensuring seamless, safe access to the tools we rely on every day.

You’ll collaborate closely with Security Engineering, Enterprise Applications, Workplace, Compliance, and our Help Desk teams to ship automation, harden our posture, and raise operational reliability. This is a hands-on role in a fast-paced, ever-changing environment—ideal for someone who thrives in ambiguity, rolls up their sleeves to solve complex problems, and brings sound architectural judgment to high-stakes systems.

We are a dynamic team that loves tackling unique scenarios while building solutions that are scalable and secure. The role is remote-friendly within North America, with a preference for candidates in the Pacific Time Zone and the San Francisco Bay Area. Occasional travel to Instacart offices may be required (up to 10%).

About the Job

• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust.
• Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning.
• Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management.
• Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management.
• Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability.
• Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing.
• Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

About You

Minimum Qualifications

• 7+ years of experience in corporate IT engineering or a related field with a focus on identity and access management (IAM) and enterprise networking.
• 3+ years of hands-on administration of Okta in production (1,000+ users), including SSO integrations (SAML/OIDC), SCIM provisioning, MFA, and policy design.
• 2+ years implementing identity governance and automation using Okta Workflows, Okta Identity Governance (OIG), or an equivalent IGA platform.
• Proficiency with Infrastructure-as-Code and automation: Terraform (required) and at least one scripting language (Python, Bash, or PowerShell).
• Demonstrated experience planning and executing certificate rotations and key management for SAML/TLS across multiple SaaS applications.
• Hands-on experience operating and troubleshooting office network infrastructure (switching, routing, wireless, firewalls) and VPN/zero-trust access using technologies such as Cisco/Meraki, Aruba, and Palo Alto.
• Proven track record leading critical incidents and executing structured change management, including authoring runbooks and conducting post-incident reviews.
• Working knowledge of endpoint management and device trust (e.g., Jamf, Kandji, Intune) and integrating device posture into access controls.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Okta certifications (Administrator, Professional, or Consultant) and/or networking/security certifications (e.g., CCNP, PCNSE).
• Experience building Git-based CI/CD pipelines for identity and network automation (e.g., GitHub Actions, CircleCI) and implementing policy-as-code.
• Familiarity with compliance frameworks and audits (SOX, SOC 2, ISO 27001) and hands-on experience running access reviews and evidence collection.
• Experience administering Google Workspace and/or Microsoft 365 identity and security configurations at scale.
• Exposure to secrets management and PKI (e.g., HashiCorp Vault, AWS KMS) and log/monitoring platforms (e.g., Datadog, Splunk).
• Strong cross-functional communication skills and experience leading complex, multi-stakeholder projects from scoping through delivery.

#LI-Remote

Overview

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

Finance data engineering is part of the Data Infrastructure team, working closely with accounting, billing & revenue teams to support the monthly/quarterly book close, retailer invoicing and internal/external financial reporting. The team plays a critical role in defining how financial data is modeled and standardized for uniform, reliable, timely and accurate reporting. This is a high impact, high visibility role owning critical data integration pipelines and models across all of Instacart's products.

The team is still small and many of our bigger initiatives are at an early stage. We expect you to work closely with stakeholders and shape these systems from design, technical decisions, project management to execution. Your input will be critical for driving the Finance Data Strategy and building the platform that Instacart's financial data infrastructure will be built upon.

About the Job

• You will work closely with finance, accounting, billing, and revenue teams to understand their main pain points and translate them into self-serve, reliable, and scalable data solutions.
• You are expected to mentor other team members and be a champion of engineering excellence across the organization.
• You will be part of a small team with a large amount of ownership and autonomy, managing initiatives directly from design through execution.
• You will have the freedom to suggest and drive organization-wide initiatives that shape the financial data vision and roadmap.
• You will own critical data integration pipelines and models, ensuring uniform, reliable, timely, and accurate financial reporting.

About You

Minimum Qualifications

• 8+ years of working experience in a Data/Software Engineering role, with a focus on building data pipelines (specialized in financial data).
• Strong knowledge of cloud based warehouses like Snowflake, Redshift, BigQuery.
• Strong knowledge of common data infra technologies (Python, Airflow, Spark, Iceberg, Delta Lake) in a production environment.
• Expert in data modeling with experience in modeling complex financial data with scalability and usability in mind.
• Expert with SQL and dbt (Data Build Tool).
• Experience building high quality and complex ETL/ELT pipelines including pipelines for accounting/billing purposes.
• Experience with data immutability, auditability, slowly changing dimensions or similar concepts.
• Adept at fluently communicating with many cross-functional stakeholders to drive requirements and design shared datasets.
• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions.
• Experience working with a large codebase on a cross functional team.

Preferred Qualifications

• Bachelor's degree in Computer Science, computer engineering, electrical engineering or equivalent work experience.
• Experience with Snowflake, dbt (Data Build Tool) and Airflow.
• Experience with SOX controlled data systems.

#LI-Remote

Overview

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

Finance data engineering is part of the Data Infrastructure team, working closely with accounting, billing & revenue teams to support the monthly/quarterly book close, retailer invoicing and internal/external financial reporting. The team plays a critical role in defining how financial data is modeled and standardized for uniform, reliable, timely and accurate reporting. This is a high impact, high visibility role owning critical data integration pipelines and models across all of Instacart's products.

The team is still small and many of our bigger initiatives are at an early stage. We expect you to work closely with stakeholders and shape these systems from design, technical decisions, project management to execution. Your input will be critical for driving the Finance Data Strategy and building the platform that Instacart's financial data infrastructure will be built upon.

About the Job

• You will work closely with finance, accounting, billing, and revenue teams to understand their main pain points and translate them into self-serve, reliable, and scalable data solutions.
• You are expected to mentor other team members and be a champion of engineering excellence across the organization.
• You will be part of a small team with a large amount of ownership and autonomy, managing initiatives directly from design through execution.
• You will have the freedom to suggest and drive organization-wide initiatives that shape the financial data vision and roadmap.
• You will own critical data integration pipelines and models, ensuring uniform, reliable, timely, and accurate financial reporting.

About You

Minimum Qualifications

• 8+ years of working experience in a Data/Software Engineering role, with a focus on building data pipelines (specialized in financial data).
• Strong knowledge of cloud based warehouses like Snowflake, Redshift, BigQuery.
• Strong knowledge of common data infra technologies (Python, Airflow, Spark, Iceberg, Delta Lake) in a production environment.
• Expert in data modeling with experience in modeling complex financial data with scalability and usability in mind.
• Expert with SQL and dbt (Data Build Tool).
• Experience building high quality and complex ETL/ELT pipelines including pipelines for accounting/billing purposes.
• Experience with data immutability, auditability, slowly changing dimensions or similar concepts.
• Adept at fluently communicating with many cross-functional stakeholders to drive requirements and design shared datasets.
• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions.
• Experience working with a large codebase on a cross functional team.

Preferred Qualifications

• Bachelor's degree in Computer Science, computer engineering, electrical engineering or equivalent work experience.
• Experience with Snowflake, dbt (Data Build Tool) and Airflow.
• Experience with SOX controlled data systems.

#LI-Remote

Overview

Instacart’s Shopper Activation & Engagement team owns the complete shopper lifecycle—from activation and onboarding through engagement, earnings, quality and ratings, recognition, retention, and safety. Our mission is to help millions of shoppers get started, succeed, and thrive on our marketplace while ensuring compliance and operational excellence.

We’re looking for a Staff Software Engineer to serve as the Activation Domain Tech Lead. In this role, you’ll define the technical strategy and architecture for critical shopper activation surfaces such as onboarding funnel optimization, waitlist management, supply levers, and compliance systems. You’ll partner closely with Product, Design, Data Science, Operations, Legal, Trust & Safety, and key onboarding vendors to deliver fast, safe, and scalable solutions.

This is a high-impact role where your work directly influences shopper supply, marketplace efficiency, and our ability to scale sustainably while maintaining quality and regulatory standards. If you thrive in fast-moving, highly cross-functional environments and enjoy rolling up your sleeves to solve complex problems at scale, you’ll feel right at home here. We go far together, communicate with candor, and prioritize solutions where everyone can win.

About the Job

• Define and drive the end-to-end technical strategy and architecture for the activation domain, enabling rapid, safe delivery as the roadmap scales to support millions of shoppers.
• Lead product strategy in partnership with Product and Design across onboarding funnel optimization, waitlist management, incentives, and supply levers; set clear OKRs, instrumentation, and experimentation plans.
• Own delivery of business-critical compliance and vendor initiatives (e.g., background checks, identity/eligibility workflows), building auditable, privacy-first systems with strong observability and SLAs.
• Run large, cross-functional programs across multiple engineering and business teams; translate ambiguous requirements into crisp technical plans, manage risk and dependencies, and unblock execution.
• Mentor and develop engineers through design reviews, high-quality code practices, and clear technical standards; raise the technical bar and cultivate the next generation of technical leaders.
• Continuously improve reliability, performance, and cost efficiency of services; establish and enforce SLOs, drive incident learnings, and champion secure-by-default, AI-augmented development workflows.

About You

Minimum Qualifications

• 8+ years of software engineering experience building and operating large-scale distributed systems, high-traffic services, or mobile backends.
• 3+ years owning end-to-end architecture and technical strategy for a domain or product area, from design through production operations.
• Proven track record leading cross-functional initiatives across 3+ teams and delivering under hard deadlines in ambiguous problem spaces.
• Proficiency in one or more backend languages (e.g., Go, Java, Python) and with modern cloud infrastructure (e.g., AWS or GCP) and data stores (e.g., Postgres, DynamoDB, Redis).
• Hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features.
• Experience designing compliant systems involving identity, eligibility, certifications, or similarly sensitive workflows, with privacy and security best practices.
• Demonstrated mentorship and team development experience, including leveling up engineers through design guidance and rigorous code reviews.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience partnering with Legal/Policy on compliance-related projects and navigating evolving labor or regulatory requirements; familiarity with audit trails and policy engines.
• Background in evaluating, integrating, and managing third-party vendors; establishing technical SLAs; and executing zero-downtime migrations and fallback strategies.
• Experience with experimentation platforms, analytics, and growth funnels to improve conversion, supply availability, and utilization.
• Experience building mobile-first products or collaborating closely with iOS/Android teams on shopper experiences.
• Familiarity with trust & safety, fraud/identity, or background screening systems in high-scale marketplaces.
• Experience in marketplace, logistics, rideshare, or gig-economy environments.

#LI-Remote

Overview

Instacart’s Shopper Activation & Engagement team owns the complete shopper lifecycle—from activation and onboarding through engagement, earnings, quality and ratings, recognition, retention, and safety. Our mission is to help millions of shoppers get started, succeed, and thrive on our marketplace while ensuring compliance and operational excellence.

We’re looking for a Staff Software Engineer to serve as the Activation Domain Tech Lead. In this role, you’ll define the technical strategy and architecture for critical shopper activation surfaces such as onboarding funnel optimization, waitlist management, supply levers, and compliance systems. You’ll partner closely with Product, Design, Data Science, Operations, Legal, Trust & Safety, and key onboarding vendors to deliver fast, safe, and scalable solutions.

This is a high-impact role where your work directly influences shopper supply, marketplace efficiency, and our ability to scale sustainably while maintaining quality and regulatory standards. If you thrive in fast-moving, highly cross-functional environments and enjoy rolling up your sleeves to solve complex problems at scale, you’ll feel right at home here. We go far together, communicate with candor, and prioritize solutions where everyone can win.

About the Job

• Define and drive the end-to-end technical strategy and architecture for the activation domain, enabling rapid, safe delivery as the roadmap scales to support millions of shoppers.
• Lead product strategy in partnership with Product and Design across onboarding funnel optimization, waitlist management, incentives, and supply levers; set clear OKRs, instrumentation, and experimentation plans.
• Own delivery of business-critical compliance and vendor initiatives (e.g., background checks, identity/eligibility workflows), building auditable, privacy-first systems with strong observability and SLAs.
• Run large, cross-functional programs across multiple engineering and business teams; translate ambiguous requirements into crisp technical plans, manage risk and dependencies, and unblock execution.
• Mentor and develop engineers through design reviews, high-quality code practices, and clear technical standards; raise the technical bar and cultivate the next generation of technical leaders.
• Continuously improve reliability, performance, and cost efficiency of services; establish and enforce SLOs, drive incident learnings, and champion secure-by-default, AI-augmented development workflows.

About You

Minimum Qualifications

• 8+ years of software engineering experience building and operating large-scale distributed systems, high-traffic services, or mobile backends.
• 3+ years owning end-to-end architecture and technical strategy for a domain or product area, from design through production operations.
• Proven track record leading cross-functional initiatives across 3+ teams and delivering under hard deadlines in ambiguous problem spaces.
• Proficiency in one or more backend languages (e.g., Go, Java, Python) and with modern cloud infrastructure (e.g., AWS or GCP) and data stores (e.g., Postgres, DynamoDB, Redis).
• Hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features.
• Experience designing compliant systems involving identity, eligibility, certifications, or similarly sensitive workflows, with privacy and security best practices.
• Demonstrated mentorship and team development experience, including leveling up engineers through design guidance and rigorous code reviews.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience partnering with Legal/Policy on compliance-related projects and navigating evolving labor or regulatory requirements; familiarity with audit trails and policy engines.
• Background in evaluating, integrating, and managing third-party vendors; establishing technical SLAs; and executing zero-downtime migrations and fallback strategies.
• Experience with experimentation platforms, analytics, and growth funnels to improve conversion, supply availability, and utilization.
• Experience building mobile-first products or collaborating closely with iOS/Android teams on shopper experiences.
• Familiarity with trust & safety, fraud/identity, or background screening systems in high-scale marketplaces.
• Experience in marketplace, logistics, rideshare, or gig-economy environments.

#LI-Remote

Overview

Instacart’s Strategic Finance team partners across the business to drive clarity, decisions, and results. Within our Retailer and Consumer pillar, we serve as the “CFO in the room” on high-impact initiatives and deliver the forecasts and insights that shape how we grow. We’re looking for a Strategic Finance Manager to own monthly revenue forecasting for our retailer and consumer businesses—two of the largest areas of the P&L representing billions of dollars annually—and to surface the trends and opportunities that keep us moving forward.

In this role, you’ll join a close-knit team of 10 and report directly to the Director of Strategic Finance. You’ll collaborate daily with Business Development, Product, Data Science, and Accounting, and regularly engage with senior leadership. If you thrive in fast-paced environments, enjoy rolling up your sleeves to build driver-based models, and are excited to influence decisions at board and C-suite levels, this is an opportunity to make an outsized impact.

About the Job

You will lead forecasting, reporting, and strategic analysis that guide Instacart’s most critical revenue decisions.

• Own monthly retailer and consumer revenue forecasting end-to-end, building and maintaining driver-based models that tie to business performance and operational levers.
• Run monthly and quarterly variance analysis against forecast and plan; translate complex trends into clear, actionable insights for senior leadership.
• Develop executive-ready materials for the board and C-suite, including narrative memos, dashboards, and scenario analyses that inform strategic priorities.
• Partner cross-functionally with Business Development, Product, Data Science, and Accounting to align on assumptions, improve data quality, and operationalize insights.
• Lead proactive deep dives on revenue and unit economics to identify growth opportunities, risks, and experiments that improve accuracy and business outcomes.

About You

You combine rigorous financial modeling with crisp communication and executive presence. You’re energized by ambiguity, move quickly without sacrificing quality, and collaborate effectively across functions to get to the right answer.

Minimum Qualifications

• 6+ years of experience in investment banking, strategic finance/FP&A, or management consulting supporting high-growth technology or marketplace businesses.
• Bachelor’s degree in Finance, Economics, Accounting, or a related field.
• Advanced proficiency in Excel/Google Sheets, including building driver-based financial models, scenario/sensitivity analyses, and revenue forecasting.
• Proven experience owning monthly forecasting and variance analysis for complex P&L components, with a track record of improving forecast accuracy.
• Experience preparing and presenting executive-ready materials to VP/C-suite stakeholders, with the ability to distill complex data into clear business narratives.

Preferred Qualifications

• Experience in a two-sided marketplace or consumer internet business (e.g., on-demand, e-commerce, advertising, or subscription models).
• Proficiency with SQL for self-serve data analysis; familiarity with BI tools (e.g., Looker, Tableau) a plus.
• Experience partnering closely with Product and Data Science to define metrics, align on assumptions, and evaluate experiments.
• Background creating materials for board meetings and quarterly business reviews in a fast-paced, high-growth environment.
• Knowledge of GAAP revenue concepts relevant to marketplaces and consumer businesses.

#LI-Remote

Overview

Instacart’s Strategic Finance team partners across the business to drive clarity, decisions, and results. Within our Retailer and Consumer pillar, we serve as the “CFO in the room” on high-impact initiatives and deliver the forecasts and insights that shape how we grow. We’re looking for a Strategic Finance Manager to own monthly revenue forecasting for our retailer and consumer businesses—two of the largest areas of the P&L representing billions of dollars annually—and to surface the trends and opportunities that keep us moving forward.

In this role, you’ll join a close-knit team of 10 and report directly to the Director of Strategic Finance. You’ll collaborate daily with Business Development, Product, Data Science, and Accounting, and regularly engage with senior leadership. If you thrive in fast-paced environments, enjoy rolling up your sleeves to build driver-based models, and are excited to influence decisions at board and C-suite levels, this is an opportunity to make an outsized impact.

About the Job

You will lead forecasting, reporting, and strategic analysis that guide Instacart’s most critical revenue decisions.

• Own monthly retailer and consumer revenue forecasting end-to-end, building and maintaining driver-based models that tie to business performance and operational levers.
• Run monthly and quarterly variance analysis against forecast and plan; translate complex trends into clear, actionable insights for senior leadership.
• Develop executive-ready materials for the board and C-suite, including narrative memos, dashboards, and scenario analyses that inform strategic priorities.
• Partner cross-functionally with Business Development, Product, Data Science, and Accounting to align on assumptions, improve data quality, and operationalize insights.
• Lead proactive deep dives on revenue and unit economics to identify growth opportunities, risks, and experiments that improve accuracy and business outcomes.

About You

You combine rigorous financial modeling with crisp communication and executive presence. You’re energized by ambiguity, move quickly without sacrificing quality, and collaborate effectively across functions to get to the right answer.

Minimum Qualifications

• 6+ years of experience in investment banking, strategic finance/FP&A, or management consulting supporting high-growth technology or marketplace businesses.
• Bachelor’s degree in Finance, Economics, Accounting, or a related field.
• Advanced proficiency in Excel/Google Sheets, including building driver-based financial models, scenario/sensitivity analyses, and revenue forecasting.
• Proven experience owning monthly forecasting and variance analysis for complex P&L components, with a track record of improving forecast accuracy.
• Experience preparing and presenting executive-ready materials to VP/C-suite stakeholders, with the ability to distill complex data into clear business narratives.

Preferred Qualifications

• Experience in a two-sided marketplace or consumer internet business (e.g., on-demand, e-commerce, advertising, or subscription models).
• Proficiency with SQL for self-serve data analysis; familiarity with BI tools (e.g., Looker, Tableau) a plus.
• Experience partnering closely with Product and Data Science to define metrics, align on assumptions, and evaluate experiments.
• Background creating materials for board meetings and quarterly business reviews in a fast-paced, high-growth environment.
• Knowledge of GAAP revenue concepts relevant to marketplaces and consumer businesses.

#LI-Remote

Overview

We’re looking for a Strategic Finance Analyst, Product Finance to join Instacart’s Strategic Finance team supporting Instacart Ads and Enterprise SaaS business units. You’ll help shape the next phase of growth at Instacart ads by partnering on our most critical initiatives, building business cases and P&L models, and translating insights into decisions that move the business forward.

In this role, you’ll partner closely with Ads Product, Carrot Ads, and our enterprise SaaS team to connect strategy to financial outcomes, prioritize initiatives, and deliver crisp, executive-ready narratives. If you enjoy rolling up your sleeves, collaborating across functions, and using data to influence strategy in a fast-paced environment, this role offers meaningful scope and visibility.

Instacart Ads helps brands of all sizes put their products in front of millions of high-intent customers. With products, tools, insights, and automation, our ads platform drives measurable impact from discovery to purchase—making your analyses central to how we grow the pie for advertisers, retailers, and customers alike.

About the Job

• Own critical portions of Instacart Ads revenue initiatives, including planning, forecasting, deal approvals, and resource investments.
• Partner with Ads Product, Carrot Ads, and our enterprise SaaS team to translate strategy into measurable financial outcomes and recommend actions that drive revenue.
• Design and implement financial processes and dashboards that leverage internal data and KPIs to monitor performance, surface insights, and automate recurring reporting.
• Build monthly and quarterly performance materials for leadership, including forecast updates, variance analyses, and materials for board and investor reviews.
• Conduct ad hoc financial modeling and deep dives on initiatives such as SaaS performance, pricing and packaging, cohort performance, and attribution; self-serve data with SQL when needed.

About You

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Mathematics, Economics, Finance, Business, or a related field; or equivalent practical experience.
• 2+ years of experience in strategic finance at a high growth technology company, investment banking, or consulting
• Advanced proficiency in Excel/Google Sheets, including building driver-based financial models, cohort analyses, and scenario/sensitivity modeling.
• Experience building revenue forecasts and translating KPIs into financial outcomes for an operating business.
• Proven ability to create executive-ready materials and present insights to cross-functional and senior audiences.

Preferred Qualifications

• Intermediate SQL (e.g., joins, window functions) and experience working with large datasets; familiarity with Looker or Tableau.
• Experience in digital advertising, ad tech, e-commerce media, or SaaS monetization models.
• Experience preparing materials for board and investor audiences.
• Ability to support West Coast business hours in a distributed, remote environment.
• Self-starter who thrives in fast-changing environments; collaborative, low-ego approach—and an appreciation for good food puns.

#LI-Remote

Overview

We’re looking for a Strategic Finance Analyst, Product Finance to join Instacart’s Strategic Finance team supporting Instacart Ads and Enterprise SaaS business units. You’ll help shape the next phase of growth at Instacart ads by partnering on our most critical initiatives, building business cases and P&L models, and translating insights into decisions that move the business forward.

In this role, you’ll partner closely with Ads Product, Carrot Ads, and our enterprise SaaS team to connect strategy to financial outcomes, prioritize initiatives, and deliver crisp, executive-ready narratives. If you enjoy rolling up your sleeves, collaborating across functions, and using data to influence strategy in a fast-paced environment, this role offers meaningful scope and visibility.

Instacart Ads helps brands of all sizes put their products in front of millions of high-intent customers. With products, tools, insights, and automation, our ads platform drives measurable impact from discovery to purchase—making your analyses central to how we grow the pie for advertisers, retailers, and customers alike.

About the Job

• Own critical portions of Instacart Ads revenue initiatives, including planning, forecasting, deal approvals, and resource investments.
• Partner with Ads Product, Carrot Ads, and our enterprise SaaS team to translate strategy into measurable financial outcomes and recommend actions that drive revenue.
• Design and implement financial processes and dashboards that leverage internal data and KPIs to monitor performance, surface insights, and automate recurring reporting.
• Build monthly and quarterly performance materials for leadership, including forecast updates, variance analyses, and materials for board and investor reviews.
• Conduct ad hoc financial modeling and deep dives on initiatives such as SaaS performance, pricing and packaging, cohort performance, and attribution; self-serve data with SQL when needed.

About You

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Mathematics, Economics, Finance, Business, or a related field; or equivalent practical experience.
• 2+ years of experience in strategic finance at a high growth technology company, investment banking, or consulting
• Advanced proficiency in Excel/Google Sheets, including building driver-based financial models, cohort analyses, and scenario/sensitivity modeling.
• Experience building revenue forecasts and translating KPIs into financial outcomes for an operating business.
• Proven ability to create executive-ready materials and present insights to cross-functional and senior audiences.

Preferred Qualifications

• Intermediate SQL (e.g., joins, window functions) and experience working with large datasets; familiarity with Looker or Tableau.
• Experience in digital advertising, ad tech, e-commerce media, or SaaS monetization models.
• Experience preparing materials for board and investor audiences.
• Ability to support West Coast business hours in a distributed, remote environment.
• Self-starter who thrives in fast-changing environments; collaborative, low-ego approach—and an appreciation for good food puns.

#LI-Remote

Overview

Instacart's Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, payments, fraud, and customer experience. We're hiring a Senior Product Manager, Fraud & Trust to lead the strategy and execution of our fraud detection, identity verification, and appeasements platforms that protect Instacart's four-sided marketplace of customers, shoppers, retailers, and advertisers.

In this role, you will own the end-to-end product vision and roadmap for how Instacart prevents fraud, verifies identity, and resolves order disputes fairly. A core challenge is navigating the tension between cost efficiency and delivering a fast, fair customer experience - shaping fraud and appeasement policies with cross-functional partners that protect the business without degrading the customer experience that drives growth. You'll drive measurable impact on cost per order, fraud losses, and customer experience by evolving our real-time decision platform, advancing ML-driven fraud models, and shaping the next generation of AI-native fraud defense.

Our Fraud & Trust team directly drives cost savings, revenue growth, and enables new business launches across Instacart's marketplace and enterprise surfaces. If you thrive in a fast-paced, highly cross-functional environment and want to define the strategy for how one of the largest grocery platforms in the world fights fraud, this role offers the chance to deliver measurable impact.

What Makes This Team Unique

Instacart's Fraud & Trust team sits at the intersection of platform infrastructure and real-world commerce - protecting millions of transactions across a four-sided marketplace while serving as a growth enabler.

On the fraud and identity side, you'll own a real-time ML-powered decision platform and build the next generation of AI-native fraud defense. The industry is undergoing a generational shift from rules-based to AI-first fraud prevention, and you'll define Instacart's strategy for it.

On the appeasements side, you'll tackle one of the most interesting product challenges in commerce: how do you make customers whole quickly and fairly when something goes wrong, while maintaining thoughtful safeguards against abuse? Every customer-facing commitment we make builds the trust that drives loyalty and growth, and also requires careful product and policy design to manage cost responsibly. You'll design the systems and policies that solve this tension at scale, working across Order Quality, CX, Legal, and Finance.

About the Job

• Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap. Set a clear north star with quantified targets for fraud losses, cost per order, false positive rates, and customer experience - and regularly socialize that vision with leadership and cross-functional partners.
• Drive the evolution of Instacart's real-time fraud detection and identity platform - including ML model strategy, decisioning, identity verification (selfie, passkeys, ATO prevention), and account integrity across both marketplace and Storefront Pro. Optimize the balance between fraud prevention and customer experience.
• Champion an AI-native, AI-first approach to fraud and trust. Drive opportunities to apply AI/ML innovations across the full domain. Push beyond incremental rule tuning toward a fundamentally AI-first architecture.
• Lead the appeasements and order-issue resolution strategy - defining policies, guardrails, and product capabilities that balance fair customer treatment with abuse prevention. Partner with Order Quality, CX, and Legal to shape policies where customer-facing commitments require thoughtful safeguards. Drive measurable improvements to efficiency.
• Be the strategic leader, not just the executor. Proactively identify new opportunities, define the "where we go next" narrative, and produce clear product reviews that demonstrate depth, ambition, and clear trade-off analysis. Don't wait for partner teams to tell you what to build - own the direction.
• Partner closely with Data Science, ML Engineering, and Fraud Operations to define PRDs, scope ML model improvements, and translate complex fraud signals into scalable product capabilities. Leverage operational insights while maintaining independence of judgment on strategic direction.
• Collaborate across Platform, Payments, Order Management, Shopper, Legal, and CX teams to ensure fraud and trust capabilities are embedded across Instacart's full commerce stack - from checkout to post-order to international expansion. Stay ahead of the evolving fraud landscape, including organized fraud-as-a-service, AI-generated abuse, and emerging attack vectors.

About You

Minimum Qualifications

• 6+ years of product management experience, including 3+ years focused on fraud, trust & safety, risk, identity, or a related high-stakes platform domain.
• Demonstrated ability to set product vision and strategy independently - not just execute on a defined roadmap, but define the north star, build conviction with leadership, and drive a multi-year narrative with measurable goals.
• Proven track record driving measurable business outcomes in fraud prevention or risk management - such as reducing fraud losses, improving authorization/approval rates, lowering false positive rates, or optimizing cost per order.
• Strong experience working with ML/data science teams on fraud detection models, risk scoring, or decisioning platforms. Comfort with data and experimentation (SQL, analytics tools, A/B testing) to size opportunities, validate hypotheses, and measure impact rigorously.
• Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance - with strong written and verbal communication skills to produce compelling strategy documents and build confidence in direction.
• Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.

Preferred Qualifications

• Experience applying AI/ML innovations to fraud, identity, or trust & safety - such as shipping GenAI/LLM-powered products, building AI-native detection/decisioning systems, or leveraging graph neural networks and multimodal analysis. Strong preference for candidates who think AI-first, not rule-first.
• Experience building for multi-sided marketplaces and/or enterprise/white-label platforms, with an understanding of how fraud controls need to adapt for different partner models and user types (customers, shoppers, merchants, advertisers).
• Experience leading or influencing without direct authority in an operational environment (e.g., working with Fraud Ops, Trust & Safety Ops, or Risk Operations teams).

#LI-Remote

Overview

Instacart's Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, payments, fraud, and customer experience. We're hiring a Senior Product Manager, Fraud & Trust to lead the strategy and execution of our fraud detection, identity verification, and appeasements platforms that protect Instacart's four-sided marketplace of customers, shoppers, retailers, and advertisers.

In this role, you will own the end-to-end product vision and roadmap for how Instacart prevents fraud, verifies identity, and resolves order disputes fairly. A core challenge is navigating the tension between cost efficiency and delivering a fast, fair customer experience - shaping fraud and appeasement policies with cross-functional partners that protect the business without degrading the customer experience that drives growth. You'll drive measurable impact on cost per order, fraud losses, and customer experience by evolving our real-time decision platform, advancing ML-driven fraud models, and shaping the next generation of AI-native fraud defense.

Our Fraud & Trust team directly drives cost savings, revenue growth, and enables new business launches across Instacart's marketplace and enterprise surfaces. If you thrive in a fast-paced, highly cross-functional environment and want to define the strategy for how one of the largest grocery platforms in the world fights fraud, this role offers the chance to deliver measurable impact.

What Makes This Team Unique

Instacart's Fraud & Trust team sits at the intersection of platform infrastructure and real-world commerce - protecting millions of transactions across a four-sided marketplace while serving as a growth enabler.

On the fraud and identity side, you'll own a real-time ML-powered decision platform and build the next generation of AI-native fraud defense. The industry is undergoing a generational shift from rules-based to AI-first fraud prevention, and you'll define Instacart's strategy for it.

On the appeasements side, you'll tackle one of the most interesting product challenges in commerce: how do you make customers whole quickly and fairly when something goes wrong, while maintaining thoughtful safeguards against abuse? Every customer-facing commitment we make builds the trust that drives loyalty and growth, and also requires careful product and policy design to manage cost responsibly. You'll design the systems and policies that solve this tension at scale, working across Order Quality, CX, Legal, and Finance.

About the Job

• Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap. Set a clear north star with quantified targets for fraud losses, cost per order, false positive rates, and customer experience - and regularly socialize that vision with leadership and cross-functional partners.
• Drive the evolution of Instacart's real-time fraud detection and identity platform - including ML model strategy, decisioning, identity verification (selfie, passkeys, ATO prevention), and account integrity across both marketplace and Storefront Pro. Optimize the balance between fraud prevention and customer experience.
• Champion an AI-native, AI-first approach to fraud and trust. Drive opportunities to apply AI/ML innovations across the full domain. Push beyond incremental rule tuning toward a fundamentally AI-first architecture.
• Lead the appeasements and order-issue resolution strategy - defining policies, guardrails, and product capabilities that balance fair customer treatment with abuse prevention. Partner with Order Quality, CX, and Legal to shape policies where customer-facing commitments require thoughtful safeguards. Drive measurable improvements to efficiency.
• Be the strategic leader, not just the executor. Proactively identify new opportunities, define the "where we go next" narrative, and produce clear product reviews that demonstrate depth, ambition, and clear trade-off analysis. Don't wait for partner teams to tell you what to build - own the direction.
• Partner closely with Data Science, ML Engineering, and Fraud Operations to define PRDs, scope ML model improvements, and translate complex fraud signals into scalable product capabilities. Leverage operational insights while maintaining independence of judgment on strategic direction.
• Collaborate across Platform, Payments, Order Management, Shopper, Legal, and CX teams to ensure fraud and trust capabilities are embedded across Instacart's full commerce stack - from checkout to post-order to international expansion. Stay ahead of the evolving fraud landscape, including organized fraud-as-a-service, AI-generated abuse, and emerging attack vectors.

About You

Minimum Qualifications

• 6+ years of product management experience, including 3+ years focused on fraud, trust & safety, risk, identity, or a related high-stakes platform domain.
• Demonstrated ability to set product vision and strategy independently - not just execute on a defined roadmap, but define the north star, build conviction with leadership, and drive a multi-year narrative with measurable goals.
• Proven track record driving measurable business outcomes in fraud prevention or risk management - such as reducing fraud losses, improving authorization/approval rates, lowering false positive rates, or optimizing cost per order.
• Strong experience working with ML/data science teams on fraud detection models, risk scoring, or decisioning platforms. Comfort with data and experimentation (SQL, analytics tools, A/B testing) to size opportunities, validate hypotheses, and measure impact rigorously.
• Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance - with strong written and verbal communication skills to produce compelling strategy documents and build confidence in direction.
• Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.

Preferred Qualifications

• Experience applying AI/ML innovations to fraud, identity, or trust & safety - such as shipping GenAI/LLM-powered products, building AI-native detection/decisioning systems, or leveraging graph neural networks and multimodal analysis. Strong preference for candidates who think AI-first, not rule-first.
• Experience building for multi-sided marketplaces and/or enterprise/white-label platforms, with an understanding of how fraud controls need to adapt for different partner models and user types (customers, shoppers, merchants, advertisers).
• Experience leading or influencing without direct authority in an operational environment (e.g., working with Fraud Ops, Trust & Safety Ops, or Risk Operations teams).

#LI-Remote

Overview

As an iOS Engineer on the Instacart Business team, you will play a central role in developing iOS applications that support our B2B ecommerce solutions. You will be responsible for creating and implementing innovative mobile features that drive efficiency and improve access for business clients. Your contributions will be critical in helping Instacart expand its B2B offerings and enhance platform reliability. We're looking for someone who is passionate about crafting scalable software and excited to take ownership of the product development lifecycle from conception to deployment. Sound exciting? Keep reading.

The Instacart Business team is a dynamic and rapidly growing group tasked with developing Instacart's presence in the B2B ecommerce domain. We are dedicated to building a suite of enterprise products tailored to meet business needs, such as bulk ordering, tax exemptions, receipt exports and team-wide reporting. Our collaborative environment encourages innovation and values each member’s contribution towards our collective goals. Joining our team offers you the opportunity to shape the future of our business marketplace offering and influence the broader strategy of our B2B solutions.

Our team thrives on dynamic challenges, and we take pride in developing and maintaining scalable solutions to the largest challenges our customers face. We've embraced a culture of open and candid collaboration where everyone's views matter, allowing us to continuously innovate and drive impact within the B2B e-commerce space.

About the Job

• Develop and enhance iOS applications used by business clients.
• Collaborate with cross-functional teams to define, design, and ship new features that improve the enterprise-grade platform.
• Participate in project roadmaps to create user experiences that drive customer satisfaction and engagement.
• Engage in code reviews to ensure high standards of software quality.
• Work on strategic initiatives that enhance our platform’s capabilities and business value.

About You

Minimum Qualifications

• 3+ years of experience in mobile development, Software Engineering or related experience.
• Experience developing iOS applications.
• Experience with iOS fundamentals, including Swift, Swift UI, RxSwift etc.
• Solid communicator, comfortable seeking and receiving feedback.Strong analytical and debugging skills.
• Familiarity with agentic coding assistants like Claude Code or Cursor & ability to leverage tools to accelerate delivery & impact.
• A collaborative mindset to be able to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.

Preferred Qualifications

• Bachelor's degree in Computer Science or equivalent experience
• Ability & interest in working across the full-stack with ability to work cross platform & own delivery end to end.

#LI-Remote

Overview

As an iOS Engineer on the Instacart Business team, you will play a central role in developing iOS applications that support our B2B ecommerce solutions. You will be responsible for creating and implementing innovative mobile features that drive efficiency and improve access for business clients. Your contributions will be critical in helping Instacart expand its B2B offerings and enhance platform reliability. We're looking for someone who is passionate about crafting scalable software and excited to take ownership of the product development lifecycle from conception to deployment. Sound exciting? Keep reading.

The Instacart Business team is a dynamic and rapidly growing group tasked with developing Instacart's presence in the B2B ecommerce domain. We are dedicated to building a suite of enterprise products tailored to meet business needs, such as bulk ordering, tax exemptions, receipt exports and team-wide reporting. Our collaborative environment encourages innovation and values each member’s contribution towards our collective goals. Joining our team offers you the opportunity to shape the future of our business marketplace offering and influence the broader strategy of our B2B solutions.

Our team thrives on dynamic challenges, and we take pride in developing and maintaining scalable solutions to the largest challenges our customers face. We've embraced a culture of open and candid collaboration where everyone's views matter, allowing us to continuously innovate and drive impact within the B2B e-commerce space.

About the Job

• Develop and enhance iOS applications used by business clients.
• Collaborate with cross-functional teams to define, design, and ship new features that improve the enterprise-grade platform.
• Participate in project roadmaps to create user experiences that drive customer satisfaction and engagement.
• Engage in code reviews to ensure high standards of software quality.
• Work on strategic initiatives that enhance our platform’s capabilities and business value.

About You

Minimum Qualifications

• 3+ years of experience in mobile development, Software Engineering or related experience.
• Experience developing iOS applications.
• Experience with iOS fundamentals, including Swift, Swift UI, RxSwift etc.
• Solid communicator, comfortable seeking and receiving feedback.Strong analytical and debugging skills.
• Familiarity with agentic coding assistants like Claude Code or Cursor & ability to leverage tools to accelerate delivery & impact.
• A collaborative mindset to be able to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.

Preferred Qualifications

• Bachelor's degree in Computer Science or equivalent experience
• Ability & interest in working across the full-stack with ability to work cross platform & own delivery end to end.

#LI-Remote

Overview

The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives.

You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our pillars: Off‑platform, Data collaboration (cleanrooms), Ads Taxonomy, Platform, and New Initiatives (AI). You will mentor L4/L5 engineers, act as an IC tech lead (no direct reports), and help define a future on‑call model and SLOs.

About the Job

• Technical leadership and roadmap
• Lead architecture for reusable, scalable systems across off‑platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform.
• Evolve core abstractions, testing, CI/CD, observability, and cost efficiency; proactively drive modernization.
• Propose and drive initiatives on behalf of engineering management; align stakeholders and manage dependencies.

• Pillar execution
• Off‑platform: expand and harden integrations with external advertising platforms; design privacy-forward activation and identity workflows; reduce reliance on third-party intermediaries; and build measurement ingestion pipelines for performance signals such as reach, frequency, and conversions.
• Data collaboration (cleanrooms): extend our cleanroom orchestration and governance tooling (multi-cleanroom support, policy enforcement), develop reusable query templates and partner configurations, optimize pipelines for cost and performance, and scale secure data collaboration deployment and management.
• Ads Taxonomy: lead intake automation (UI + backend) and release workflow improvements to reduce manual effort and cycle time.
• Platform: assist with platform modernization and developer tooling improvements; contribute to an on‑call/SLO strategy as we mature operations.
• AI‑first engineering
• Use AI‑assisted tools daily for design, coding, tests, and docs; define team prompt patterns and workflows; identify AI opportunities in internal tools and ops.
• Product quality, privacy, and security
• Translate ambiguous requirements into pragmatic phases (POC, pilot, production) with clear SLAs/SLOs.
• Champion security‑by‑design, data governance, and privacy compliance (e.g., GDPR/CCPA) across pipelines.

• Mentorship and collaboration
• Mentor engineers up to L5; set code quality and review standards.
• Build cross‑team partnerships (Ads Manager, Measurement Science, Data Platform, Privacy/Legal, and external platforms).

About You

Minimum Qualifications

• Proven senior‑level impact
• 8+ years of software engineering experience (typically 10+ for this level) delivering and operating large‑scale backend/data systems; led cross‑team projects and architectural decisions.
• Backend and data engineering
• Strong in Python and one of Ruby or Go; services/APIs (REST/gRPC); integrations with third‑party APIs (e.g., Meta, Google, The Trade Desk).
• Data pipelines with DBT and Airflow; Spark/Databricks; advanced SQL and performance tuning.
• Snowflake and AWS experience; cost‑aware design; workflow orchestration (e.g., Temporal) and event‑driven patterns.
• Ads/cleanrooms/privacy
• Experience with ad‑tech/programmatic and measurement integrations; cleanrooms (Snowflake DCR, shares/listings); identity/matching (UID2, RampID) and deconfliction.
• Working knowledge of privacy and compliance practices (GDPR/CCPA) in data workflows.
• Platform excellence
• CI/CD, containers, test strategy; observability (metrics/logs/tracing) with tools like Datadog; incident readiness and SLO thinking.
• AI fluency (must‑have)
• Demonstrated, recent hands-on use of AI‑assisted development tools (e.g., GitHub Copilot, Cursor, OpenAI‑based assistants) to improve speed and quality.
• Experience defining reusable prompts/workflows for team use and contributing to AI‑enabled internal tools or automation.
• Ability to evaluate when to apply AI vs. deterministic systems; familiarity with evaluation, guardrails, and security/privacy implications in AI usage.
• Collaboration and communication
• Clear technical writing; stakeholder management; ability to drive consensus and unblock execution.

Preferred Qualifications

• Direct experience with UID2/TTD integrations, Roku/Pubmatic/NBCU, or Meta Advanced Analytics/Google ADH pipelines.
• Catalog/taxonomy, entity lineage, or custom hierarchy systems.
• Snowflake governance patterns, partner data collaboration at scale.
• Vendor/partner management and external API certification programs.
• Building AI‑powered internal tools (e.g., Slackbots, data assistants).

Why this role is a great opportunity....

• Lead foundational, high‑visibility initiatives and translate them into measurable impact on revenue, efficiency, and partner adoption.
• Co‑own the technical roadmap with scope to define abstractions, standards, and AI‑first workflows across multiple pillars.
• Ship impactful features end‑to‑end: direct UID2 activation, Share Manager extensions, taxonomy intake automation, and platform modernization.
• Collaborate with strong cross‑functional partners and enjoy occasional trips to our Toronto office to connect with the broader engineering community.
• Help define our future on‑call model and operational excellence standards as we scale.

Overview

The Page Builder team is part of Instacart’s Retailer Platform organization within Core Experience Engineering. We own the content infrastructure that powers every consumer-facing page at Instacart—from the storefront homepage a shopper lands on, to the digital flyer they browse, the loyalty rewards they redeem, and the seasonal campaigns that drive purchases. Our systems operate at meaningful scale: the Content Management Domain (CMD) stores, resolves, and renders 150K+ active placements across 125+ format types and serves approximately 7 million placement fetches per day at roughly 200 RPS for 100+ retail partners.

We’re looking for a Senior Software Engineer to lead high-impact platform initiatives that accelerate every team building on Instacart’s content layer. You will architect and drive the extraction of CMD from a Ruby monolith into a dedicated Go service, design proto-first API contracts used by many partner teams, and deliver low-latency, highly reliable services with clear SLOs. You’ll also shape a new composable content architecture that replaces 125+ hardcoded placement types with a single extensible type built on React components and Liquid templates—dramatically speeding up time-to-value for enterprise retailers and internal teams.

This role is a force multiplier across Instacart. You’ll collaborate closely with Shopping/URSA, Feeds, Growth, Loyalty, and Ads to evolve CMD into a dependable, well-documented platform. You’ll help define our AI-native future by exposing Page Builder capabilities as MCP-compatible endpoints so AI agents can create, preview, QA, and publish pages end-to-end. If you thrive in fast-paced, high-ownership environments and enjoy rolling up your sleeves to solve complex, high-scale platform problems, you’ll feel right at home here. This role is open to candidates based in Canada (remote).

About the Job

• Lead the CMD service extraction: architect and drive the migration of our Content Management Domain from a Ruby monolith into a dedicated Go service using a strangler-pattern approach; design proto-first API contracts (e.g., v2/GetPlacements), implement concurrent visibility condition evaluation via goroutines, and establish formal SLOs (99.9% availability, under 30ms P90 placement fetch) for a system handling 7M daily requests across 15+ consumer surfaces.
• Design composable extensibility: replace 125+ hardcoded placement format types with a single composable type built on React components and Liquid templates to eliminate weeks of full-stack engineering per new format and unlock enterprise retailer customization at scale.
• Shape the AI-native content platform: expose Page Builder capabilities as MCP-compatible endpoints, enabling AI agents to create, preview, QA, and publish pages end-to-end; define how LLM-powered content creation, AI carousels, and agentic page management integrate with CMD.
• Drive cross-team architecture: own the technical relationship with Shopping/URSA, Feeds, Growth, Loyalty, and Ads; lead API contract design, coordinate migration sequencing, and ensure CMD evolves as a reliable, well-documented platform that other teams can confidently build on.
• Mentor and multiply the team: raise the engineering bar across Page Builder by mentoring engineers, establishing robust design patterns, and contributing to a culture where AI-assisted development is the default.

About You

Minimum Qualifications

• 5+ years of professional software engineering experience.
• Strong backend engineering skills with production experience in Go, Ruby, Java, or similar systems-level languages.
• Proven track record designing and leading large-scale technical projects (e.g., service extractions, platform migrations, new system architectures consumed by multiple teams).
• Experience building and operating high-throughput, low-latency backend services (handling millions of daily requests, sub-100ms latency targets, formal SLOs).
• Experience with platform-focused API design (gRPC/Protobuf, GraphQL, or REST) consumed by downstream teams.
• Demonstrated ability to drive technical decisions across team boundaries, including leading design reviews, negotiating API contracts, and coordinating migrations.
• Experience mentoring engineers and elevating team-wide technical standards.
• Strong written and verbal communication skills, including authorship of technical design docs and presenting architecture to leadership and cross-functional partners.

Preferred Qualifications

• Background with content management systems, page builders, or CMS infrastructure (content modeling, placement/component resolution, template rendering).
• Hands-on Go experience, including goroutines, channels, and building high-concurrency services.
• Monolith-to-microservice migration experience using patterns like strangler fig, dual-reads, or gradual traffic shifting.
• Experience building self-serve tooling for business users (merchants, retailers, marketers) where extensibility and reliability directly impact customer revenue.
• Experience with multi-tenant platform architecture serving diverse customers with shared infrastructure.
• Familiarity with AI/LLM integration patterns: MCP (Model Context Protocol), agent-based workflows, AI-generated content pipelines, or prompt-to-UI.
• Frontend experience with React/TypeScript (helpful, not required) given our span from backend infrastructure to WYSIWYG editor tooling.
• Experience at companies with analogous products or platforms (e.g., Shopify, Contentful, Builder.io, Webflow, DoorDash, Meta, Amazon).
• Experience with Protobuf/gRPC and proto-first API design.
• Familiarity with e-commerce or marketplace platforms, including retailer needs, storefront customization, and enterprise SaaS dynamics.

#LI-Remote

Overview

This role challenges traditional approaches to digital shopping by improving backend systems that power a seamless user journey. You will lead efforts to enhance content discoverability and purchase processes, helping to perfect the interaction between user desires and our vast product offerings.

The Senior Software Engineer will focus on enhancing the user experience by developing robust backend architectures that support advanced recommendation and personalization systems. In close collaboration with ML engineers, product teams, and data scientists, you will lead the innovation of our backend services, enabling sophisticated, data-driven features that adapt to our customers' shopping behaviors.

The Core Experience teams are dedicated to creating engaging and straightforward shopping experiences. You will be part of a team that is at the heart of product innovation, focusing on everything from the user interfaces to the underlying systems that support our web and mobile platforms. Our team’s work is guided by a data-driven methodology that ensures decisions are aligned with consumer needs, helping us move swiftly and efficiently in our development processes.

About the Job

Responsibilities:

• Design, build, and maintain high-quality backend applications.
• Lead the development of our backend system's roadmap, prioritizing scalability and reliability.
• Innovate and think creatively to develop new features that enhance our customer's shopping experiences.
• Own and lead major components of our product, ensuring they meet both internal standards and external expectations.
• Collaborate across teams to foster a unified approach to product development, facilitating consensus and driving effective outcomes.
• Responsible for the strategic planning and execution of projects you oversee, from inception to deployment and maintenance.

About You

Minimum Qualifications

• 5+ years of backend development experience, with a strong record of project delivery.
• Proficiency in backend languages, such as Ruby or Go.
• A solid foundation in unit testing and problem-solving.
• Exceptional communication skills and the ability to lead and collaborate with diverse teams.
• Holds a Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience.

Preferred Qualifications

• Effectively lead a cross-functional team, demonstrating strong teamwork skills, and capable of clearly communicating ideas and fostering alignment across different departments.
• Experience in building scalable solutions and architecture.
• Familiarity with ML model development and iteration.
• Thorough knowledge of developing applications using GraphQL.
• Skilled in the use of monitoring and observability tools like Datadog.
• Extensive experience with database management, particularly PostgreSQL and AWS OpenSearch.

#LI-Remote

Overview

Are you ready to take your development skills to the next level? We’re looking for a Senior Software Engineer to join our Ads team. You’ll play a critical role in the evolution of our Ads suite and help build world-class reporting solutions across various platforms, ensuring that advertisers and retailers receive timely, accurate, and actionable data insights. By working closely with Product Designers, Product Managers, Data Scientists, Machine Learning Engineers, and other cross-functional partners, you’ll contribute to the advancement of our Ads suite and guarantee a seamless flow of data to our users.

The Instacart Ads team is at the forefront of refining our Ads products and supporting infrastructure, so your work will directly enhance our capability to process petabyte-scale data and deliver reports essential for billing, strategic decision-making, and partner management.

Our products are used by millions of people every year. To meet–and exceed–expectations we are rapidly improving and modernizing our ads platform, helping raise the quality bar for our products across the entire organization. Sound exciting? Keep reading.

The Ads team is a diverse group of spirited and highly-dedicated engineers focused on crafting and delivering comprehensive reporting solutions to our advertisers and retailers.

Our team thrives on dynamic challenges, and we take pride in developing and maintaining scalable and fault-tolerant metrics delivery systems. We've embraced a culture of open and candid collaboration where everyone's views matter, allowing us to continuously innovate and make substantial impact to the digital advertising industry through our work.

Our tech stack includes but is not limited to Rails, Go, DBT, Airflow, Scala, Apache Spark, Databricks, Delta Lake, Snowflake, Python and Terraform. We believe in constantly learning, growing and adopting the most efficient practices that enable us to deliver quality data services to our stakeholders. If you're a detective at heart, love solving complex problems, and are passionate about the intersection of data and technology, you'll fit right in!

Overview of the Ads teams that are currently hiring: 

• Ads Measurement & Data: Our cutting-edge data team is responsible for building scalable, reliable, and maintainable ETLs and its underlying architecture and platform. We directly support critical internal and external systems and metrics such as billing, attribution, spam detection, etc. Our non-functional requirements are achieved through streaming and batch processing using Scala-Spark, Airflow, DBT, Python, and Go. If you're interested in working cross-functionally with several key stakeholders, helping shape our data strategy, building distributed systems, and solving complex data architecture challenges in a fast-paced, high-impact environment, this could be the opportunity for you!

• Advertiser Optimization: We power Instacart’s advertising business by creating innovative solutions that maximize ad performance and deliver measurable value to our partners. Through advanced algorithms, machine learning, and a robust data ecosystem, the team helps advertisers achieve their goals while driving Instacart’s revenue growth. By fostering a cycle of success for advertisers, they play a pivotal role in the company’s overall business success.

About the Job

We believe that high-quality data is essential for any business organization, as such we are looking for a strong software engineer excited to raise our efficiency, quality and scalability bar. You will be able to have extensive ownership and the ability to help set best practices and contribute to product and infrastructure features. 

As a craft leader, you'll be responsible for contributing to the vision, strategy and development of our multi-platform reporting system that is efficient, scalable, and meets diverse user needs. You will advocate for data quality, correctness, scalability and latency standards to ensure consistency in how we enable data-driven decisions and features across the organization. 

You will also be proactive in spearheading new initiatives, coding and documenting components, writing and reviewing system design documents and partnering with other teams and functions to gather and understand our customer's requirements. You will think and plan strategically for short and long term initiatives to continue shaping our platform and products.

About You

Minimum Qualifications

• Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, or equivalent proven industry experience (4+ years).
• 5+ years of experience in software engineering.
• Comprehensive understanding of distributed systems, proven experience with data processing technologies such as DBT and Airflow and common web frameworks such as Rails.
• Highly proficient with SQL, capable of writing and reviewing complex queries for data analysis and debugging.
• You can design for scale with the entire system in mind.
• Solid communicator, comfortable seeking and receiving feedback.
• Strong analytical and debugging skills.
• Strong sense of ownership working with a large codebase and diverse suite of products.
• A collaborative mindset to be able to partner with engineers, designers and PM's from multiple teams to co-create impactful solutions while supporting system contributions.
• Strong organizational skills with the ability to communicate and present ideas clearly and influence key stakeholders at the manager, director, and VP level.

Preferred Qualifications

• Prior work experience in the digital advertising industry.
• Experience with big data technologies such as Spark, Hadoop, Flink, Hive or Kafka, and with both streaming and batching data pipelines.
• Proven experience with distributed system design.
• Strong general programming and algorithm skills.
• Strong attention to detail and accuracy in the implementation, keen eye for edge cases and code reviews. 
• Data driven mindset.

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Overview

This is a general posting for multiple Senior Data Science roles open across our 4-sided marketplace. Roles are open at both the L5 (Senior Data Scientist I) and L6 (Senior Data Scientist II) levels. You’ll get the chance to learn about the different problems the Data Science team solves as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open roles/teams you’ll join. At the bottom of this posting, you’ll find a breakdown of the currently open roles.

About the Job

• Own analytical frameworks that guide the product roadmap.
• Design rigorous experiments and interpret results to draw detailed and actionable conclusions.
• Develop statistical models to extract trends, measure results, and predict future performance of our products.
• Build simulations to project the impact of various product and policy interventions.
• Enable objective decision-making across the company by democratizing data through dashboards and other analytical tools.
• Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory, etc., to shape the future of Instacart.
• Present findings in a compelling way to influence Instacart’s leadership.

About You

Minimum Qualifications

• 5+ years of experience working in a quantitative role at a product company or a research organization.
• Ability to run rigorous experiments and generate scientifically sound recommendations.
• Ability to write complex, efficient, and eloquent SQL queries to extract data.
• Ability to write efficient and eloquent code in Python or R.
• A desire to build and improve consumer software products.
• Ability to translate business needs into analytical frameworks.
• Eagerness to learn, flexibility to pivot when needed, savviness to navigate a dynamic environment, and a growth mindset to build a successful team and company.

Preferred Qualifications

• Awareness of business trade-offs when working on a multi-sided marketplace.
• Confidence in collaborating with and influencing cross-functional stakeholders (e.g., Product, Engineering) at a senior level.
• MS/PhD in Statistics, Economics, Applied Mathematics, or a related field.

Currently Opened Roles

Ads Auctions | Sr. Data Scientist I (L5)

The Ads Auctions team is responsible for innovating and enhancing auction mechanisms to create a competitive and transparent marketplace that benefits both advertisers and consumers. In this role, you’ll own analytical frameworks and simulations that shape the evolution of our CPC pricing, bid optimization, and auction selection processes—running rigorous experiments to evaluate mechanism changes such as bid shading and dynamic pricing. You’ll partner closely with Engineering, ML, and Product to translate business needs into well-specified model requirements, and apply expertise in auction theory, mechanism design, and econometrics to ensure our systems are fair, efficient, and aligned with marketplace goals.

AI for Analytics | Sr. Data Scientist II (L6)

Instacart is developing AI-powered systems to accelerate analytical work and enable self-serve analytics at scale, with a goal of 2x-ing the number of features launched by end of 2026. As a Senior Data Scientist II, you’ll own product strategy and AI expertise—identifying high-impact opportunity areas and deploying AI and ML systems in production settings. This is a senior cross-functional leadership role: you’ll shape the product roadmap, ruthlessly prioritize across competing stakeholders, and set the analytical direction for how Instacart’s data experts and AI systems work together.

Order Experiences (Search) | Sr. Data Scientist I (L5)

The Order Experiences (Search) team is focused on making it fast and effortless for customers to find the right items and complete their order with confidence. As a Senior Data Scientist, you’ll own the analytics and experimentation strategy that powers how we interpret customer intent and surface the most relevant results—driving search conversion, order rate, and GTV. You’ll partner closely with Product, Engineering, and ML to shape the roadmap for search relevance and ranking quality, running experiments across retrieval, ranking, and search UX while connecting offline model evaluation to real-world business outcomes.

Ecosystems | Sr. Data Scientist II (L6)

The Ecosystems team tackles some of Instacart’s most strategic macro-level analytical challenges, including quantifying the impact of economic trends, competitive dynamics, and seasonality on core business metrics. As a Senior Data Scientist II, you’ll own time-series forecasting for key business outcomes, develop measurement frameworks for evaluating competing growth initiatives, and build AI tooling to scale analytics workflows across the team. This role also carries a technical leadership dimension—you’ll set the methodological bar, mentor peers, and review analyses to drive rigor across the organization.

Delivery | Sr. Data Scientist II (L6)

The Delivery team is dedicated to ensuring customers receive their complete orders seamlessly, spanning the full flow from capturing customer information to coordinating the shopper experience. As a Senior Data Scientist II, you’ll identify strategic opportunities to enhance the delivery experience, design and execute rigorous experiments to evaluate new product features, and leverage geospatial data and advanced analytical techniques to optimize logistics. You’ll also proactively identify high-risk delivery scenarios and develop solutions to the underlying systemic issues that drive them.

Marketing | Sr. Data Scientist I (L5)

The Marketing Data Science team is responsible for measurement and optimization across Instacart’s paid digital channels, including search, shopping, display, social, and video. As a Senior Data Scientist, you’ll build and maintain sophisticated attribution models—including multi-touch and incrementality-based approaches—and develop scalable data pipelines to turn raw marketing data into clean, analysis-ready datasets. You’ll apply causal inference methods such as geo holdouts and difference-in-differences to evaluate campaign effectiveness, partnering closely with marketing, data engineering, and business teams to define measurement frameworks and drive data-informed decisions. You'll also model user lifetime value (LTV) across acquisition cohorts, quantifying how marketing spend and channel mix influence long-term retention and monetization to inform budget allocation and growth strategy

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Overview

Instacart’s Shopping Experience team is focused on making it fast and effortless for customers to find the right items within a single retailer and complete their order with confidence. As a Senior Data Scientist dedicated to Search, you’ll own the analytics and experimentation strategy that powers how we interpret customer intent and connect it to the most relevant items and retailers.

In this role, you’ll partner closely with Product, Engineering, and Machine Learning to shape the roadmap for search relevance, ranking quality, and latency. Your work will translate complex, noisy signals into clear insights and recommendations that move the metrics that matter—search conversion, order rate, and GTV—while also strengthening downstream experiences like ads and retailer satisfaction.

About the Job

• Own core Search metrics and funnels end to end (e.g., query → impression → engagement → cart adds), including defining guardrails, monitoring performance across platforms and segments, and diagnosing conversion gaps.
• Design, run, and interpret experiments across ranking, retrieval, and search UX (e.g., relevance model changes, query understanding, result layouts), turning ambiguous or conflicting outcomes into crisp, data-driven recommendations.
• Partner with Product, Engineering, and ML to prioritize opportunities, size impact, and influence the roadmap for relevance, quality, and latency improvements that unlock measurable business outcomes.
• Build deep diagnostic analyses by query class, price point, surface, and customer lifecycle to pinpoint where and why Search underperforms and specify concrete changes that will move key outcomes.
• Connect offline model evaluation with online and business metrics by collaborating with ML partners on evaluation design, ensuring model changes reliably improve end-user experience—not just offline scores.
• Improve data quality, instrumentation, and metric definitions for Search so that teams can reason about performance with clarity, consistency, and speed.

About You

You combine rigorous analytics, strong product sense, and clear communication to drive decisive action in a fast-paced environment. You enjoy rolling up your sleeves, collaborating across disciplines, and using experimentation to uncover what truly helps customers find the right items quickly.

Minimum Qualifications

• 5+ years of experience in data science or product analytics, with a track record of impact on consumer-facing products.
• Advanced SQL proficiency, including complex joins and window functions, working with large-scale datasets in modern data warehouses (e.g., Snowflake, BigQuery, Redshift).
• Proficiency in Python or R for analysis, experimentation, and modeling.
• Hands-on experience designing and analyzing A/B tests end to end, including metric selection, power and sample sizing, covariate adjustment, and decision-making under uncertainty.
• Demonstrated ability to define success metrics, decompose ambiguous product problems, and deliver clear, opinionated recommendations to Product and Engineering partners.
• Excellent written and verbal communication skills; able to tailor complex analyses for both technical and non-technical audiences.
• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Mathematics, Economics, Engineering) or equivalent practical experience.
• Comfort using modern AI tooling (e.g., Claude, code assistants, PromptQL) to accelerate analysis, experimentation, and communication while exercising strong judgment on quality and reliability.

Preferred Qualifications

• Experience in search relevance, ranking, recommendations, personalization, or information retrieval (e.g., e-commerce or marketplace search).
• Familiarity with NLP, embeddings, and semantic search, including how to evaluate and iterate on these techniques in production.
• Experience bridging offline evaluation metrics (e.g., NDCG, precision/recall, human evaluation) with online experiments and business outcomes.
• Background in causal inference beyond standard A/B tests (e.g., holdouts, diff-in-diff, quasi-experiments) to measure long-term or cross-surface effects.
• Comfort working across web and native app surfaces, navigating tradeoffs between relevance, monetization, and latency.
• Proven impact improving logging, instrumentation, and metric definitions in complex data environments.

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Overview

Instacart’s Strategic Partnerships team drives growth, accelerates strategic priorities, and unlocks new opportunities through high-impact partnerships across the technology ecosystem. We are hiring a Senior Manager, Product and Technology Partnerships to lead first-of-a-kind, product-led alliances that power our Enterprise business—including Retailer Storefronts, Fulfillment products, and in-store technologies.

In this highly visible role, you will design and execute partnership strategies, negotiate complex agreements, and own senior executive relationships across categories such as POS, loyalty, and e-commerce. You will work closely with Initiative leads (GMs), Product, Engineering, Finance, Legal, Solutions Architects, and Enterprise Leadership to bring partnerships from idea to launch and scale.

You’ll join an experienced, results-driven team that values strategic thinking, creativity, and data-informed decision-making. If you thrive in fast-paced, ambiguous environments, love building from 0-to-1, and enjoy collaborating cross-functionally to deliver measurable impact, this role offers a unique opportunity to shape Instacart’s next chapter. This role is based in Toronto, Canada, with flexibility across Canada in line with our Flex First approach.

About the Job

• Lead Instacart’s B2B technology partnerships for Enterprise across Retailer Storefronts, Fulfillment products, and in-store technologies, from strategy through launch and ongoing growth.
• Identify, evaluate, and secure first-of-a-kind partnerships with key industry players; create and iterate the playbook for new partnership models and go-to-market motions.
• Develop and communicate clear partnership strategies and business cases that align with product roadmaps and company objectives, collaborating closely with Product and Engineering leads.
• Own a portfolio of partners end to end—sourcing, structuring, negotiating, signing, launching, and managing—while maintaining senior executive-level relationships.
• Run recurring business reviews with partners to track performance, surface insights, and drive delivery of high-impact results for both Instacart and our partners.

About You

Minimum Qualifications

• 12+ years of experience in business development or partnerships within technology or closely related industries, with end-to-end ownership of complex, multi-stakeholder deals from sourcing through launch.
• Proven success negotiating enterprise technology agreements (e.g., MSAs, SOWs, data/privacy addenda, commercial terms) in close partnership with Legal.
• Direct experience building and executing product and technology partnerships with enterprise platforms in POS, loyalty, e-commerce, or adjacent ecosystems.
• Advanced analytical skills, including financial modeling and business case development to evaluate and optimize partnership impact.
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience with both software and hardware partnerships across the retail or in-store technology stack.
• Industry experience in retail, grocery, or related enterprise technology domains.
• Experience leading or mentoring a lean team and influencing cross-functional stakeholders at the senior executive level.
• MBA or equivalent advanced degree.
• Thrives in fast-paced, ambiguous environments; highly curious, resourceful, and comfortable charting a course with limited precedent.

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Overview

The Ads Auctions team is responsible for innovating and enhancing auction mechanisms to create a competitive and transparent marketplace that benefits both advertisers and consumers. We focus on the full auction workflow—candidate filtering, pricing strategies, bid optimization, and selection processes—with the goal of balancing user experience with advertiser value. As a Senior Data Scientist on this team, you will be a core technical voice shaping how our auction systems evolve, driving improvements to our CPC (cost-per-click) infrastructure and bidding algorithms that directly impact advertiser performance and Instacart's ads revenue.

About the Job

• Design and own analytical frameworks that guide the evolution of our auction and bidding systems, including CPC pricing, bid landscape modeling, and reserve price optimization.
• Run rigorous experiments to evaluate the impact of auction mechanism changes—such as bid shading, second-price vs. generalized second-price auctions, and dynamic pricing—and translate results into actionable recommendations.
• Develop statistical and machine learning models to forecast bid distributions, predict click-through rates, and optimize auction efficiency across advertiser and consumer dimensions.
• Build simulations to model auction dynamics and stress-test proposed mechanism changes before live deployment.
• Partner closely with Engineering, ML, and Product to translate business and advertiser needs into well-specified model and system requirements.
• Enable objective decision-making by building dashboards and monitoring frameworks that surface auction health, advertiser performance, and CPC trends to stakeholders across the organization.
• Apply expertise in causal inference, mechanism design, and econometrics to ensure our auction systems are fair, efficient, and aligned with marketplace goals.
• Present analytical findings and strategic recommendations in a compelling way to influence Instacart's leadership and Ads go-to-market teams.

About You

Minimum Qualifications

• 5+ years of experience working in a quantitative role at a product company or research organization, with meaningful exposure to ads, auctions, or marketplace pricing systems.
• Hands-on experience with auction mechanics, CPC or CPM bidding systems, bid optimization, or related ad monetization problems.
• Ability to run rigorous experiments and generate scientifically sound recommendations in the context of auction or pricing changes.
• Ability to write complex, efficient, and eloquent SQL queries to extract data.
• Ability to write efficient and eloquent code in Python or R.
• A desire to build and improve consumer software products and advertising platforms.
• Ability to translate business needs—from both advertiser and marketplace perspectives—into analytical frameworks.
• Eagerness to learn, flexibility to pivot when needed, savviness to navigate a dynamic environment, and a growth mindset to build a successful team and company.

Preferred Qualifications

• Deep familiarity with auction theory, mechanism design, or algorithmic pricing (e.g., generalized second-price auctions, VCG, bid shading, reserve pricing).
• Experience building or analyzing CPC/CPM bidding systems, budget pacing, or bid landscape models at scale.
• Awareness of business trade-offs when working on a multi-sided marketplace, particularly the interplay between advertiser ROI, consumer experience, and platform revenue.
• Confidence in collaborating with and influencing cross-functional stakeholders (e.g., Product, Engineering, Sales) at a senior level.
• MS/PhD in Statistics, Economics, Operations Research, Applied Mathematics, Computer Science, or a related field.

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OVERVIEW

Instacart will increase the number of features launched by 2x by the end of 2026 by effectively using AI. A primary driver of knowing which features to launch includes analytical work traditionally performed by data scientists in collaboration with a product team. We are developing systems to accelerate analyses completed by data experts and enable anyone to self-serve most analytics questions.

ABOUT THE JOB

You would be responsible for driving AI for Analytics data science work which includes:

1. Product strategy: Using data to identify the most promising opportunity areas along with contributing data expertise to refine and develop new product ideas.
2. AI expertise: You will be using and deploying a variety of AI systems in production settings.
3. Intelligent systems: Improving a product feature by adding intelligent functionality to the product that relies on data science methods including statistical and machine learning methods

The role requires strong XFN collaboration where an ideal candidate can:

1. Drive critical efforts to completion with little oversight, while occasionally jumping into roles adjacent to data science (i.e. data engineering, machine learning engineer, etc).
2. Create the product roadmap
3. Ruthlessly prioritize among requests from multiple competing stakeholders
4. Act as a senior cross-functional leader of the team, aligning the team on principles, processes and goals

ABOUT YOU

Minimum Qualifications

• 6+ years of work experience in a data science or related field
• Have deeply engaged with AI workflows
• Expert in Python (pandas), SQL, git, and Jupyter notebooks
• Strong statistical and analytical skills
• Built a machine learning, statistical, or AI model that made its way into production even if the code you wrote was completely rewritten before being deployed

Preferred Qualifications

• 8+ years of work experience in a data science or related field
• Led a cross-functional team to design a system of metrics that connected the business strategy to a set of core metrics and assigned ownership of those metrics to the team
• Significant causal experimentation experience 
• Built a complex machine learning or statistical model and deployed/supported it in production
• Experience with Python (pandas; scikit-learn, statsmodels, or PyTorch; a visualization library that is not matplotlib; a web framework such as flask), SQL (Snowflake), git, Jupyter notebooks

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