inKind
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
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Job Title: Senior Software Engineer
Reports to: Director of Engineering
Location: Austin (in-person)
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country.
We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners.
Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability.
You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations.
What You’ll Work On
You’ll help design and operate the systems that power our financial platform.
Distributed Systems & Platform Engineering
- Design and implement scalable distributed systems supporting financial transactions and real-time events
- Architect services that handle real-world scale, failure scenarios, and performance constraints
- Ensure strong data integrity and consistency across distributed workflows
- Build secure infrastructure protecting sensitive financial data
AI-First Engineering
- Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows
- Contribute to AI-enabled product features and automation across the platform
- Help evolve how our team integrates modern developer tools and AI-assisted engineering practices
Reliability & Production Operations
- Design systems with observability, monitoring, and failure recovery in mind
- Debug complex production issues across distributed services
- Improve reliability and performance of mission-critical systems
- Participate in on-call rotations to maintain platform stability
Cross-Functional Collaboration
- Partner with product and business teams to translate customer needs into scalable technical solutions
- Lead architectural decisions through hands-on implementation
- Mentor engineers and help raise engineering standards across the team
Who Thrives Here
The engineers who succeed at inKind tend to be:
Builder Mindset
You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions.
Systems Thinkers
You understand how complex systems interact and can design resilient architectures.
Forward-Thinking Engineers
You’re excited about modern development practices and exploring how AI can improve the way we build software.
Pragmatic Problem Solvers
You know when to refactor, when to optimize, and when to ship.
Collaborative Teammates
You communicate clearly and work well with engineering, product, and business partners.
Minimum Qualifications
- 8+ years of experience building and operating production systems
- Strong distributed systems design experience
- Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.)
- Strong database knowledge including indexing, query optimization, and transactional integrity
- Experience designing highly available production systems
- Familiarity with authentication, authorization, and secure API design
Preferred Qualifications
- Experience scaling systems during periods of rapid growth
- Background in payments, financial transactions, or regulated systems
- Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows
- Experience working with or evolving large Rails applications
- Experience integrating AI tools into engineering workflows or building AI-powered product features
Why Engineers Like Working Here
- Work on real-world financial infrastructure used by restaurants every day
- High ownership and autonomy in architectural decisions
- Opportunity to help shape an AI-first engineering culture
- Collaborative environment working closely with product and business teams
- Fast-moving startup environment where your work directly impacts customers
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks for in-office team members
Salary
$160,000 – $185,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Ready to apply?
Apply to inKind
Job Title: Senior Software Engineer
Reports to: Director of Engineering
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country.
We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners.
Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability.
You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations.
What You’ll Work On
You’ll help design and operate the systems that power our financial platform.
Distributed Systems & Platform Engineering
- Design and implement scalable distributed systems supporting financial transactions and real-time events
- Architect services that handle real-world scale, failure scenarios, and performance constraints
- Ensure strong data integrity and consistency across distributed workflows
- Build secure infrastructure protecting sensitive financial data
AI-First Engineering
- Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows
- Contribute to AI-enabled product features and automation across the platform
- Help evolve how our team integrates modern developer tools and AI-assisted engineering practices
Reliability & Production Operations
- Design systems with observability, monitoring, and failure recovery in mind
- Debug complex production issues across distributed services
- Improve reliability and performance of mission-critical systems
- Participate in on-call rotations to maintain platform stability
Cross-Functional Collaboration
- Partner with product and business teams to translate customer needs into scalable technical solutions
- Lead architectural decisions through hands-on implementation
- Mentor engineers and help raise engineering standards across the team
Who Thrives Here
The engineers who succeed at inKind tend to be:
Builder Mindset
You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions.
Systems Thinkers
You understand how complex systems interact and can design resilient architectures.
Forward-Thinking Engineers
You’re excited about modern development practices and exploring how AI can improve the way we build software.
Pragmatic Problem Solvers
You know when to refactor, when to optimize, and when to ship.
Collaborative Teammates
You communicate clearly and work well with engineering, product, and business partners.
Minimum Qualifications
- 8+ years of experience building and operating production systems
- Strong distributed systems design experience
- Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.)
- Strong database knowledge including indexing, query optimization, and transactional integrity
- Experience designing highly available production systems
- Familiarity with authentication, authorization, and secure API design
Preferred Qualifications
- Experience scaling systems during periods of rapid growth
- Background in payments, financial transactions, or regulated systems
- Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows
- Experience working with or evolving large Rails applications
- Experience integrating AI tools into engineering workflows or building AI-powered product features
Why Engineers Like Working Here
- Work on real-world financial infrastructure used by restaurants every day
- High ownership and autonomy in architectural decisions
- Opportunity to help shape an AI-first engineering culture
- Collaborative environment working closely with product and business teams
- Fast-moving startup environment where your work directly impacts customers
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks for in-office team members
Salary
$160,000 – $185,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Ready to apply?
Apply to inKind
Role Summary:
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Who Thrives Here:
People who thrive in this role tend to:
- Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
- Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
- Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
- Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
- Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward
Responsibilities/Essential Functions:
- Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
- Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
- Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
- Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
- Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
- Review and follow up with previous or inactive leads that may be newly qualified or re-interested
- Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
- Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Minimum Qualifications:
- 1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
- Excellent written and verbal communication skills and the ability to build relationships quickly
- Salesforce and Outreach experience or comparable CRM or email automation software
Preferred Qualifications:
- Experience working with restaurants or food-related entities/clients
- Experience in a start-up environment is a plus
Work Environment:
- The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
- This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks for in-office team members
Salary:
- $70,000 base + $36,000 OTE, uncapped
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Ready to apply?
Apply to inKind
Job Title: Onboarding Project Manager
Classification: Salaried (Exempt)
Reports to: Manager, Partner Operations
Role Overview
The Onboarding Project Manager is responsible for triaging incoming partner projects, ensuring proper routing, and assigning them to Onboarding Specialists based on availability and capacity. This role serves as the first point of communication for partners, providing timeline updates, answering early-stage questions, and coordinating smooth handoffs. In some cases, the Onboarding Project Manager will take on smaller onboarding projects directly to help partners launch within their 30-day onboarding window.
Key Responsibilities
- Triage incoming onboarding projects, determining whether partners require pre-onboarding or direct assignment to an Onboarding Specialist.
- Assign projects based on specialist availability and capacity while tracking partner progress through intake.
- Serve as the initial point of contact for partners, providing timeline updates, answering early-stage questions, and setting clear expectations.
- Take on small onboarding projects directly to help ensure partners launch within the 30-day onboarding window.
- Collaborate with the implementation team and Partner Operations Manager to refine workflows and improve efficiency within the CRM and onboarding tools.
- Identify and implement improvements to triage, intake, and assignment processes for a consistent and efficient partner experience.
Requirements
- 3–5 years of experience in project coordination, onboarding, or operations (hospitality, SaaS, or fintech preferred).
- Strong organizational and time-management skills; ability to juggle multiple projects.
- Excellent written and verbal communication skills with both partners and internal teams.
- Experience with CRM and project management tools (Salesforce, TaskRay, JIRA strongly preferred)
- Process-focused with attention to detail and a mindset for continuous improvement.
- Comfortable in a fast-paced, evolving environment.
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks for in-office team members
Salary:
- $80,000 - $85,000 DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Ready to apply?
Apply to inKind
Role Summary:
Our Onboarding Specialists are responsible for the training and stewardship of new restaurant partners to inKind’s platform. Ensuring a smooth product implementation and configuration helps set our partners up for success. The Onboarding Specialist will learn the restaurant's business goals and teach partners how to utilize inKind in a simple and effective way, acting as the main point of contact for our restaurant partner’s inquiries, issues, and feedback during the launch cycle.
Who You Are:
- Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers
- A strong communicator who is able to efficiently work with external stakeholders and internal teams to quickly execute onboarding processes
- An eager and enthusiastic learner who enjoys working within a team
- Adaptive, organized, and eager to learn new technologies and systems
- A natural problem solver and creative thinker
Responsibilities/Essential Functions:
- Coordinate the onboarding and training of Restaurant Partners to inKind’s platform
- Manage personal queue of new projects, new location requests, and maintenance requests
- Serve as a subject matter expert on the implementation of inKind’s Restaurant Partner products and services
- Work cross-functionally with other departments to refine existing processes pertaining to the partner experience
- Build relationships with external inKind partners to improve our implementation process for users
Minimum Qualifications:
- Bachelor’s Degree + 1 years of relevant experience
- Experience working with team collaboration and presentation tools such as Google Suite, Slack, Asana, Cordial, Keynote, etc.
- Experience with project management, account portfolio planning, and/or prioritization
Preferred Qualifications:
- Experience working with restaurants or food-related entities/clients
- Experience working in a training or operational capacity is a plus
Work Environment:
- The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
- This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
- Child Care Benefits and generous parental leave
- Dog-friendly workspace in a secure building with great views of downtown Austin
- Daily lunches and snacks
Salary:
- $65,000-$75,000, DOE + Bonus
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Ready to apply?
Apply to inKind