The Role:

The Head of Commercial Operations leads all operational functions that enable effective commercialization across the organization. This role oversees sales operations, marketing operations, medical operations, and launch planning to ensure seamless execution, data‑driven decision‑making, and cross‑functional alignment. This role will initially oversee market research and analytics. The leader will partner closely with Commercial, Medical Affairs, Market Access, Finance, and Supply Chain to support strategic planning and operational excellence

Key Responsibilities:

Commercial Strategy & Leadership

• Drive the operational strategy supporting U.S. commercial business objectives, ensuring alignment across sales, marketing, medical, and analytics teams.
• Serve as a strategic advisor to senior leadership on commercial performance, resource allocation, and market dynamics.
• Build and lead a high‑performing Commercial Operations organization with clear accountability and development pathways.

Sales Operations

• Oversee forecasting, demand planning, and sales performance reporting to support revenue goals.
• Manage CRM systems, field force tools, incentive compensation design, and territory alignment.
• Ensure timely and accurate reporting of sales, orders, bids, and pricing decisions.
• Partner with Sales Leadership to optimize field execution and operational efficiency.

Marketing Operations

• Lead the development and execution of marketing operations infrastructure, including campaign management, digital platforms, and promotional material workflows.
• Ensure compliant review and approval processes in partnership with Regulatory, Legal, and Medical.
• Oversee budget tracking, vendor management, and performance analytics for marketing initiatives.

Medical Operations

• Support Medical Affairs in operational planning, including advisory boards, scientific congresses, and medical education programs.
• Oversee systems and processes for compliant HCP engagement, medical information workflows, and scientific content operations.
• Partner with Medical leadership to ensure alignment between commercial and medical strategic priorities.

Launch Planning & Operations

• Serve as the operational lead for product launches, ensuring cross‑functional readiness across Commercial, Medical, Market Access, Supply Chain, and Compliance.
• Develop and manage launch plans, KPIs, timelines, and risk mitigation strategies.
• Coordinate with CMC, clinical, and supply teams to support launch readiness activities.

Cross‑Functional Collaboration

• Partner with Finance on revenue planning, pricing strategy, and gross‑to‑net modeling.
• Collaborate with Supply Chain to ensure demand alignment and inventory planning.
• Work with IT to maintain and enhance commercial systems, data infrastructure, and analytics platforms.

Governance, Compliance & Process Excellence

• Ensure all commercial operations adhere to industry regulations, including FDA, OIG, and company compliance standards.
• Establish SOPs, governance frameworks, and operational best practices across commercial functions.
• Drive continuous improvement initiatives to enhance efficiency, scalability, and data quality

Interim Market Research & Analytics

• Lead the generation of actionable insights through primary and secondary research, competitive intelligence, and advanced analytics.
• Build dashboards and reporting frameworks to support real‑time decision‑making across the commercial organization.
• Translate data into strategic recommendations for brand planning, forecasting, and lifecycle management.

Requirements:

• BA/BS required; MBA and/or other relevant graduate degree strongly preferred
• Minimum 15+ years of experience in pharmaceutical/biotech industry or related healthcare industry, small/biotech company experience preferred
• Proven leadership experience managing cross‑functional teams in a commercial or launch‑focused environment.
• Strong understanding of U.S. pharmaceutical commercialization, including sales models, medical affairs, analytics, and launch processes.
• Demonstrated ability to translate data into strategic insights and operational plans.
• Excellent leadership and interpersonal skills; should be an effective team player who can engender credibility and confidence
• Previous experience managing a team
• Excellent oral, written and presentation skills
• Experience supporting launch products
• Strong cross-functional and interpersonal skills
• Ability to effectively manage multiple competing priorities

Work Environment:

• Hybrid, Two-three days in Immunovant’s NYC
• Dynamic, interactive, fast-paced, and entrepreneurial environment
• Domestic or international travel are required (20% - 25%)

The Role:

The Director of Product Marketing is critical to the success of the commercial launch of IMVT-1402 and the successful transformation of the company from a clinical-stage company to a commercial-stage company.  Reporting to the Senior Vice President of Commercial, this position helps build strategic and tactical launch plans for IMVT-1402 in Graves’ Disease.

Key Responsibilities:

Product Marketing

• Develop an insight driven marketing strategy and positioning for the brand through the application of a strategic framework that relies on key leverage points and strategic choices to determine targeting scenarios.
  • Lead cross functional team, build and shape all launch plans to ensure organizational readiness and success
• Partner closely with Business Analytics to develop robust market research plan to ensure market insights and competitive intelligence are included in all plans and forecast assumptions.
  • Partner with Analytics to shape market research, inform key performance metrics, and measure the effectiveness of marketing initiatives.
• Develop and implement tactics aligned to the brand strategic choices and key leverage points. Ensure alignment with product positioning, and messaging across targeted HCP and consumer tactics while maintaining a high standard of quality and compliance for Immunovant.
• Lead the implementation of a disease educational campaign shaping the market for a new entrant and catalyzing a change in Graves’ Disease understanding and treatment approach
• Lead implementation of brand/launch strategies through development of effective promotional materials for key customer segments (e.g., HCPs, patients, KOLs, allied health professionals, market access stakeholders) and across multiple channels.
• Partner with digital marketing to establish all multi-channel specific strategies and tactics including those necessary to support the Customer Engagement team e.g.: face to face, digital, CRM etc.
• Maintain expertise in disease state, competitive landscape, and market dynamics, informing potential pivots in strategic and executional approach as needed
• Responsible for the management and evaluation of key agencies and vendors

Requirements:

• BA/BS required; MBA and/or other relevant graduate degree preferred
• 8+ years of marketing experience in a biotechnology or pharmaceutical organization. Launch experience required
• Track record of enterprise influence - able to lead through ambiguity, align diverse stakeholders, and drive decisions across functions outside of direct reporting lines.
• Strong communication skills; able to synthesize complex inputs into clear recommendations for senior leadership.
• Demonstrated analytical and problem-solving skills, leading to the development of innovative marketing initiatives.

Work Environment:

• Hybrid; Immunovant’s NYC office 3 days/week
• Dynamic, interactive, fast-paced, and entrepreneurial environment 
• Domestic or international travel are required (20% - 25%)