Location: This position is remote within the United States. Preferably on the West Coast, in the Midwest or NYC. 

About Client Partnership at Huge

At Huge, our Client Partnership team is at the heart of what we do. We build and nurture the relationships that drive our business forward. This means being a strategic partner to our clients, deeply understanding their needs, and working together to create groundbreaking products, experiences and growth. It’s about more than just managing accounts; it’s about shaping the future of our clients' businesses and our own.

The Role.

We’re looking for an SVP of Client Partnership to lead and grow one of our most important global accounts. This role is for a leader who is passionate about building what's next and is always looking for new ways to create value, particularly through the transformative power of small elite teams infused with cutting edge AI. You'll need an entrepreneurial mindset and the ability to navigate a large, matrixed organization to drive multiple initiatives forward in a rapidly changing commercial and capability paradigm. And you’ll embrace the opportunity to forge new and lasting relationships within that organization.

You’ll be a senior partner and trusted advisor to over 30 stakeholders within this client’s marketing organization. Success in this role comes from leading through influence and collaborating with a cross-disciplinary team at Huge to deliver work that is both innovative and impactful. You will understand deeply what keeps marketers up at night and you’ll provide proactive solutions to help them sleep. You'll also mentor and guide a team of dedicated client partners, helping them grow and fostering a world-class relationship with our client.

What you’ll do.

• Own and grow a significant client portfolio, with a focus on clear revenue retention and expansion.
• Proactively identify and develop new opportunities with new clients within the organization, rather than just relying on organic growth.
• Serve as a senior partner to over 30 stakeholders in the client’s marketing teams.
• Translate complex client needs into clear, actionable strategies across brand, product marketing, and marketing services.
• Champion innovative approaches through a thorough adoption of agentic AI workflows to transform how we create and deliver growth for marketers.
• Lead the strategic development of new business pitches, from the initial response to closing the deal, including contract negotiations.
• Partner closely with a cross-functional leadership team of significant tenure on this account to grow the business together.

What we’d like to see.

• 15+ years of experience leading large-scale engagements in a digital design/marketing agency, consultancy or client side in the technology sector.
• Alumni of MAANG (either in-house or a tenured relationship on the services side) is strongly preferred.
• A proven track record of managing $20M+ accounts and a history of year-over-year portfolio growth.
• A deep understanding of the modern B2B and B2C marketing ecosystem, with the ability to connect brand strategy, experience design, and AI-enabled delivery.
• Experience leading large, cross-disciplinary teams (20+ people), including directly managing VPs and Directors.
• A passion for AI-driven marketing and content creation workflows, with a proven record of being hands on with the tools available. We don’t talk about AI here, we breathe it.
• A proven ability to build trust and influence change within large, complex companies.
• Exceptional communication and writing skills, with the ability to create thoughtful, well-crafted documents and presentations for executive stakeholders.
• A true team player who partners exceedingly well with cross-functional peers to solve problems and drive business growth together.
• An enterprise mindset that is diplomatic, empathetic, and genuinely invested in the quality of the work and the success of the team.

This role is currently not available for hire or work in New Mexico, and Hawaii, USA.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

Location: This position is remote within the United States. Preferably on the West Coast or in the Midwest. 

About Client Leadership

At Huge, Client Partnership is the engine that powers business ownership and the definitive driver of enterprise value. We are accountable for holistic portfolio health—balancing high-stakes relationship stewardship with surgical P&L integrity. Success requires a "triple-threat" leader: a strategic confidant within the client’s matrix, a relentless operator who unlocks new growth, and a champion for the internal teams delivering groundbreaking craft.

The role

The SVP, Client Partnership, is responsible for providing both strategic and tactical leadership for multiple clients within a portfolio. They serve as the senior partner and confidant for clients as well as internal cross-disciplinary teams to ensure the quality of the relationship and work product. This person will manage a team who are responsible for day-to-day account operations and relationship management. They consistently demonstrate excellent team management skills and operational/business management capabilities in order to drive successful engagements.

They’re passionate about the digital space, creative work, and developing amazing user-branded experiences.  

What we'd like to see

• 15+ years of experience. You’ve led complex, large-scale client engagements in a digital agency, consultancy, or tech-services powerhouse. 
• A proven track record of managing $10M+ of client work where quality, efficiency, and financial health are never compromised.
• Experience leading large, cross-disciplinary teams (20+). You know how to lead through others and build a culture of accountability and curiosity.
• Experience with overall account management, account growth, and leadership of cross-functional teams to develop approaches and targets that meet the business goals of our clients.
• The ability to develop overall engagement strategy and work with department heads, discipline leads and project teams to execute plans.
• Constant work to expand contacts with key client executives and maintain strong post-engagement relationships introducing new opportunities accordingly. The end goal is growing/developing long-term DAOR relationships.
• Management of portfolio profitability; working with EDs to develop and negotiate statements of work, and ensuring the work is delivered on budget.
• Ability to identify needs that the client may not recognize and ensure that approaches and solutions are linked to objectives and future needs.
• Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback.
• Experience working with engagement teams to ensure account work is projected accurately and effectively and efficiently planned and staffed with all deliverables are prioritized accordingly.
• Leading strategic development of new business pitches from RFP response to closing accounts including MSA and contract negotiations.
• Strong presentation, verbal and written skills as well as proven ability to develop well-positioned and thoughtful documents and presentations.
• A genuine eagerness to work with mentor, encourage and learn from a diverse and talented team.

This role is currently not available for hire or work in New Mexico, and Hawaii, USA.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

Location: This position is Hybrid within London.

About Client Leadership

At Huge, Client Partnership is the engine that powers business ownership and the definitive driver of enterprise value. We are accountable for holistic portfolio health—balancing high-stakes relationship stewardship with surgical P&L integrity. Success requires a "triple-threat" leader: a strategic confidant within the client’s matrix, a relentless operator who unlocks new growth, and a champion for the internal teams delivering groundbreaking craft.

The role

Dedicated and driven, the Senior Director of Client Partnership provides both strategic and tactical leadership across multi-million dollar engagements, while keeping up-to-date on daily project activities. We need someone who’s able to identify a client’s business needs and work with both the client and the various Huge teams to understand, define, and build effective and innovative solutions that generate measurable results. 

A Senior Director of Client Partnership is the kind of person who will know what you want—and what you need—before you do. They can take on the point of view of both our clients and our internal teams and they know exactly how to express those perspectives, concerns, and requirements to the other side. They must be prepared to be as much of a leader as they are a communicator and mentor.

What we’d like to see

• Expert experience leading large-scale marketing and cross-platform experience (web and mobile app) engagements within a design or innovation agency environment. 
• Experience in a client services organization, preferably on projects with top tier consulting firms or interactive agencies (including web, mobile, video, brand, and strategic consulting projects).
• An ability to manage long term, multi-million dollar engagements with multiple project tracks and teams. A sharp mind, a good memory, and an attention to detail are absolutely key.
• Comfort interacting with clients of all levels and industry backgrounds, from the CEO to administrative support staff. They need to know intuitively how best to facilitate the relationship between Huge and our clients in any given situation.
• Strong understanding of web development technologies and design lifecycle. They should understand the work we do—and the new things we can be doing—as well as they understand our clients.
• An ability to manage and set client expectations. You combine the client's needs and our awesome abilities and you figure out the way to produce stunning work.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote